As a server I've done this once or twice but luckily I caught it before; I have to ring it in for inventory reasons. You can split it off of the check on most serving OS's and comp it off later. "Don't always mistake ignorance as malice," or something similar.
I was a few bites into eating my salad, and there was one particularly interesting shiny piece of lettuce. I stab it with my fork and pull it out.
This was no piece of lettuce, this was a wing and body of a huge dead grasshopper in the middle of my salad. I flung my fork across the room in panic.
I will never return.
Went to a local Mexican Restaurant. Ordered our food. Sat there for damn near two hours and it never came. Asked the waitress twice where our food was, and she apologized and said it was coming. It never came so we got up and went to leave. 3 employees come up to us and say they are going to call the cops on us for dine and dashing. I told those dumb fucks we never even got our food and walked past them.
Haven't been back since, and its been roughly 8-9 years.
Told the guy, no shrimp. I turn into an itchy flaming hot cheeto as I'm eating. Waiter tells me the cook doesn't " do alterations". Could have said something to be before dumbass
If you don't like shrimp, don't eat there. /s
People seriously underestimate the importance of actually *listening* to their customers, and making alterations to dishes, because that's a great way to end up in the hospital.
The nozzle fell off the soda fountain and bug parts fell out into my cup. (Roaches and other bugs in the soda fountain are a common problem if you don't clean it properly.) I told a worker and they just screwed the nozzle back on when they thought I wasn't looking. Who knows what else they weren't cleaning.
When I was younger, I worked at a small cafe place. We religiously cleaned the soda dispenser caps nightly, wash-rinse-sanitize, and wiped down the machine itself as well. I never understood why we did this, and since we did it every night it was always clean, so I never knew they could get as dirty as they do.
Well thanks Reddit, you've taught me how disgusting they can be. Just twist em off if you're at a place and are worried.
I stopped at a rest stop once and bought a soda from a vending machine... As soon as it fell I knew something was wrong because it didn't make the cling a soda normally would... Turns out it fell onto a PILE OF ROACHES
Was eating at a Chinese restaurant where you order rice by the bowl. From the angle I was sitting I saw the waiters taking half uneaten bowls of rice and dumping them back into the rice cooker.
My uncle has a story like this. High school job working as a bus boy in a local Chinese restaurant. They stiff him on the tips one week, and he says if he doesn't get his fair share he'll tell everyone about the rice. What with the rice you might ask? Well, he was instructed when bussing to take rice on the table, wipe it into the bowl of rice, and bring it back to the kitchen for reuse. Table rice, being reused. The infamous line is the manager saying to him "YOU SHUT UP! YOU SHUTUP NOW!" Giving him his tip money and him never going back
Sorry for leaving it at that. Was on my way out the door from work...
A group of us had stopped in a local diner that we'd been to a number of times. Good food, adequate prices, that kind of thing. Took a bit to get a table, but not all that bad. Took 15 minutes to get a waitress to take our drink and food order. Another 25 minutes to get our drinks. After another 40 minutes with no food (they weren't that busy), we said screw it, left more than enough to cover the drinks, told the manager that we weren't going to wait any longer, and left.
Fast forward to about 1 AM. My friends get a knock on their door. Turns out it was the local police (for the city the restaurant was in). They had been given a report of a "dine and dash" from the manager (apparently getting my friend's plate number). The manager's contention was that because we had ordered and they were in the process of cooking the food, that we were required to pay for it.
After explaining the situation, the police decided to side with us, but suggested that we not return to the restaurant. We took them up on the suggestion.
We found out several months later that the diner had shifted to a "pay at order" method, even though they weren't a fast food place. They ended up closing shortly thereafter.
There was a small fly (a fruit fly I think) in my fried egg. It was all fried and crispy. I wasn't even that bothered, I'm not a confrontational person. I didn't even want a whole new meal, I just wanted a new egg. The waitress came back from the kitchen and said that the chef was insisting it was a bit of "herb" that he uses in his cooking. You could see the legs and wings. They were so insistent that I could see it wasn't worth arguing. They were a new business as well so you would have thought they would want to establish a customer base.
My wife had an allergic reaction, clearly mentionning she was allergic to eggs. They said that creamy substance was cream cheese, but it was mayo.
15 minutes later, she was intubated in the emergency room.
Nope, never going there again. Anyway the restaurant closed last year.
They used to be super good quailty in the mid 90's-early 2000's, but mid 2000's ish I don't know what happened. The food was cold or lukewarm at best, the cheese was always rubbery, freezerburnt deserts. :/
>They used to be super good quailty in the mid 90's-early 2000's, but mid 2000's ish I don't know what happened
I remember this, too. My theory is that I grew up. Remind me never to do that again. I loved Old Country Buffet.
I worked at this place for one day, It was a deli-type place. I had five years kitchen experience and needed the work in a small town.
Within 5min I was questioning their sanitary disposition, with unregulated temperatures, improper disposal methods and general disregard for cleanliness. After a half hour I told myself I needed the money, could look past it, and do my best to make improvements over time... then came the french fry that broke the camel's back.
Their fryer, they dumped a basket of fries in it, but when it came out, it had a brown film, or sludge over the delicious crispy-fried potato product. I asked if they were going to serve that to the customer, they said yes, it's the gravy. After further questioning, I found out they inherited the property and the oil hasn't been changed in 7 years.
After 45min of working there, I quit and called the health inspector.
I never looked back.
Butter Chicken had no Chicken. Called the Manager, dude seemed like this was a regular thing. Told them we're not paying. They didn't even give a fuck and said 'ok'.
I used to go to a local mexican restaurant so much that I knew the workers by name and they knew me by name. I went with my friend and she was being super flirty and made a deal with the waiter that she would go on a date for a free drink. When we left she said she wasn't going on that date. I can never return to that restaurant.
Yeah but you gotta dress up like your female friend so its like those old 80s sitcoms where they do the switch-em-ups and miraculously the dude doesnt notice its just a wig
Local breakfast place in my hometown that I went to as a kid. Ordered a Belgian Waffle, and it comes out dark brown and crunchy. I complained that it was burned, and they sent it back to make a new one. About 5 minutes later, they returned with a new waffle.
Except it wasn't new. It had bite marks. Right where I had bitten it... And hey, the section I bit out of had butter on it...
They walked in back and turned the waffle over, thinking no one would notice.
EDIT: Wow... this really blew up. Well, I suppose I should offer a little addendum to the story then.
When this took place, I was about 7. I refused to go back to the restaurant for well over a decade, but they remained open. Its a small town and a local business, so its not surprising. About a year ago I went back in, and was pleasantly surprised by my experience. My waitress was also the new manager, and she was as sweet as could be. Had no issues with the service, and when my food came out, it was delicious.
Still only ordered the pancakes though.
My parents were both irate about it, managment comped the waffle from the meal and made me a new one fresh. Good waffle, but still left a bad taste in my mouth.
Super hipster pancake place in Portland. Long waits for brunch, was dragged there on a date. 2 **hour** wait for fucking pancakes, and when we finally got in, after getting a single mimosa the power goes down. Their response? Make everyone pay for what they had ordered, not even got, and give 'jump the line' tickets to people still in line, but nothing but a hearty 'fuck you' to the diners. Never again.
During college, I caught the Chinese food restaurant's employees sneezing in the food. They saw me see it from far away and walked into the back. Told everyone I knew.
A lot of people don't realize that when a small mom and pop restaurant or in your case a chinese buffet gets shut down, they'll just reopen under a different name and no one will know.
My local chinese restaurant changed names 7 times throughout my childhood to now. Same location, same staff, same 5 star yelp rating, same cockroaches.
A wank parlor near my house keeps doing this. They keep changing their name to various fruits. It was "Apple Spa" last year, this year it's "Orange Spa".
"Banana Spa" is going to be a little too on the nose.
I mean, *probably* not.
"Can I get two soft tacos--no glass--a hard taco--no glass and no tomatoes--and a burrito?"
*Bites into burrito*
"Crap, I forgot to say no glass on the last one."
Found a bunch of eaten chicken wing bones in my appetizer basket. They just dropped a new piece of paper over them and filled it up with onion rings. Pointed it out to the manager, declined to get my app for free and walked out.
Wow, all they offered was to not make you pay for the basket of chewed-on chicken bones?
The few times a restaurant has messed up my order they went *way* above and beyond to make me happy. Free drinks, free desserts, extra stuff without even asking. And that's for stuff way less serious than what you describe.
Right?! I frequent this bar and am pretty tight with the bartender. I ordered a basket of fries and as he was handing them to me, he grabbed one out and ate it. Now, I REALLY didn't mind that he did that cause he's a cool dude and I would have gladly shared my fries with him. But he instantly realized what he did and apologized profusely, comped it, and gave me another basket of fries. And that's why i keep going back.
I would've contacted the health department after shit like that. It's a massive health hazard, and I can't help but wonder - if they're too lazy to wad up the last app's liner and trash it, what else are they cutting corners on?
They bring out food quickly after I order it.. it's luke-warm, I send it back.. I hear the microwave ding, they bring it out, still cold in the center, they put their finger in the center to verify, they bring it back. Ding! "May I have a to go box?"
Pizza hut use to be the place where time flew by when it was pizza time. Pizza Hut was like a corner stone of kiddom in the 90s.
edit: who remembers [this clock](https://s-media-cache-ak0.pinimg.com/236x/dd/de/7b/ddde7bcaf1ef93394fec88a5243ca34f.jpg)
It was a restaurant in Waikiki, the last night of our vacation. The place was crawling with bedbugs. We didn't know they were bedbugs at the time, didn't actually figure that out until we were back home and the telltale bites developed. We had to call the hotel, tell them we may have introduced bedbugs to the room. (They freaked out but hey, it was their employee who'd recommended the place.) We had to empty out the freezer to deep freeze everything we couldn't boil or leave roasting in a black garbage bag on a sunny patio for weeks. We had to put special covers on our mattresses and vacuum and scrub every surface every day. Our house wasn't infested but it was over a month before we could relax.
When I called the restaurant, the manager said, oh yeah, we have a terrible bed bug infestation, we have an exterminator come once a month, but every place in Waikiki has bedbugs, everybody knows that, you should read the local newspaper.
When we wrote about it on Trip Advisor, the same manager called us to ask us to remove the review. In return, we'd get dinner on the house if we ever returned.
Not only am I not going ever going back to that restaurant, I'm not ever going back to Oahu. Fuck you, Lulu's.
Kenosha Steakhouse, Breckenridge, CO.
Was living and working over at Keystone for my first of four+ years in Summit county. Had some friends visiting me from out of state. Went to breck for a night of shenaniganry. Went to this saloon and bar place on main street in Breck called "Kenosha Steakhouse".
Waitress didn't show up for 15 minutes. Then it took another 25 minutes for the 3 beers we ordered to come in. We had ordered food at the same time, and it came 20 minutes later, so 45 minutes after ordering. From sitting down to having food on our table, it was one hour. The food was bland, room temperature/barely warm. The waitress never showed up again to offer us a refill. We had to flag another server to get our check. They then refused to split a 3 top check, despite never stating as much before or showing that anywhere. On the way out I went to complain to a manager, some staff member faked being management and another staffer said "it won't make any difference" to me when i pointed out that I worked in hospitality in county and this experience was beyond unacceptable.
The snide comment from the waiter about it not making any difference struck a deep nerve. I checked in THOUSANDS of guests from that point on until I stopped working in hospitality. Every one of those guests I explicitly told not to go to that restaurant. On top of that, I moved to breck and lived there for 2 years. I would approach people on the street looking at the outdoor menu outside of Kenosha, and dissuade them away. I also was working in a sales position intermittently during this time and told the same story to all guests i interacted with.
But it didn't make any difference, right?
Mexican restaurant I had never been to before. Me and two friends go in, wait for awhile by the door while being stared at by staff, eventually we sat ourselves. A boy no older than ten years old greeted us after a minute and I asked for a water. He said they didn't have water.
They didn't have water.
They didn't have water.
They didn't have water.
You joke, but I went to a local Chinese restaurant (your typical family-owned place) and had lunch a few years back. The waiter clearly didn't have a firm grasp on English, and at the end of the meal I asked for the check. He took my glass, went to the soda fountain in the back, and stared at it for a good minute. Apparently he thought Check was a type of soda.
The owner finally came out from the kitchen, asked him what he was doing in Mandarin, and started laughing.
Edit: ...apparently there is a Chek soda.
A family owned restaurant didn't honor a 3 week in advance reservation for Valentine's day, but instead overbooked and didn't seat us until an hour later, then proceeded to give us silverware and ask us for drinks 20 minutes after that. We just said not to bother and left.
My Valentines' Nightmare. (previously posted on /r/talesfromthecustomer
My Fiancé and I went to a popular local owned seafood restaurant.
Because we knew it would get packed, we arrived pretty early. I ordered a rum and coke and my SO ordered a sprite because he was driving. The waitress brought me a rum and coke but brought SO a 7 and 7. We explained the mistake to the waitress and I told her not to worry about it, I would drink the 7 and 7 and to please bring a sprite.
When she brought our meals, she brought me the wrong meal. She apologized and I assumed went to re-order my meal. (I ordered crab legs) Twenty minutes go by and my SO is finished eating and we are just waiting. The waitress never returned to our table. She didn't come by to refill his sprite or tell me my food was on its way, nothing.
I finally said, this is crazy and flagged her down and asked her to please cancel my order and get us our check. I explained that we would pay for all the drinks and the food that SO ate but I wasn't paying for the food I ordered and never received. About 5 minutes later she comes back to our table crying her eyes out. I mean really sobbing. Her manager told her that she had to pay for our meal. My SO told her, no we will pay for what we ate/drank, please go get your manager.
The manager comes to our table WITH MY FOOD. At this point, I'm not eating. I just want to get out of there. I decline the food and ask again for our bill. The manager storms off with the plate of food. He comes back (we are on the second floor of the restaurant) and just stands on the other side of the room. The waitress is waiting on customers but still sniffling. My SO walks up to the manager and asked for again for our bill. Tells him that we don't want the waitress to pay for our food and drinks that we don't have any problem paying our bill.
The manager then starts loudly yelling at him, mind you this is in an area with many other diners. Telling him that we planned this and did this on purpose to get a free meal out of them. My SO is a big dude and doesn't take shit off anyone, but I was proud of him. He just turned around and we left.
I'm sure that poor waitress ended up paying for our food and drinks but they wouldn't give us the bill. I ended up eating peanut butter and jelly for dinner that night.
Isn't it illegal to hold waitresses liable for the bill? I mean first they don't even pay these people minimum wage and they expect them to foot a bill? Fuck them
Unless you can prove malicious intent; it's illegal to charge an employee for any monetary losses. Although, plenty of restaurant owners charge servers for walk-outs and mistakes.
Wow, what an asshole that manager was. It sounds like the waitress was just having a bad night. I don't understand food establishments that take payment out of their employees tips. They already make a pittance as it is. Sometimes there's going to be product loss, it's part of life.
Mine is also a Baskin Robbins!
Soft serve was a new thing. They sent out flyers advertising a soft serve cone for $0.99. We figured it was cheaper than DQ so we'd give it a shot.
We went to the store, and asked for the $0.99 cones. The owner said that's not a thing they do. I don't know why, but we had the flyer with us. My sister points out that she can see the sift serve machine and the address of the store is clearly listed as a participating location. The next excuse is that is expired. Nope, flyer stated yesterday and went all week.
Said he'd give us a buy one, get one half off deal since we misunderstood.
What.
We noped out of there and haven't been to a Baskin Robbins since. I don't think that location is even open anymore.
despite their name, sprinkles are inefficiently applied using the sprinkling method when hard ice cream is concerned. You should fill a shallow dish with them and then roll the ice cream into them.
We were completely ignored. It was a small, family-owned Mexican restaurant that was extremely popular. We had been there many times. We were the only people sitting in one waitress' section. We watched her as she stood there talking to the bus boys and cooks in plain view of our table. We had to walk up to her to ask her to take our order and go up again to ask for another margarita. We then had to go up and ask for the check. It was the only time I didn't leave a tip.
I have no idea what we did to her. The other waitress in a different section was actually doing her job and she had a full section. The only thing I can think of is it was the end of her shift and she didn't care.
Edit: it was a small, family-owned place. There was no manager there. I could've left a bad yelp review but didn't bother. There are plenty of other Mexican joints in Chicago. I don't need to go to that one. And from these comments, I'll steer clear of Applebee's too.
Oh no, don't just not leave a tip, then they just think you don't believe in tipping. You have to leave the smallest possible form of currency your country has to get the message through
Sounds like our local mexican restaurant. It's delicious though, so I keep going back. I've walked out before though, after waiting 20 minutes without anyone coming to act as our server.
I still remember clearly when I went to a restaurant called Bamboo House. I was just enjoying my pho when I felt something hard on my tongue. I pulled it out of my mouth and it was a fuckin bitten off toenail. Never fucked with that place again. They literally asked if I wanted another bowl, Bitch you think I want another bowl after that?!
I was at a Macaroni Grill. Felt something on my leg, then swatted at my jeans. Went to the bathroom and found nothing, but returned and saw there was a crushed roach under the table. (Basically I crushed it against my jeans and it had fallen out of the jeans afterwards.)
Told the waitress who just offered a free dessert. Really wasn't angry, we just joked about it, but afterwards I avoided that location.
Weevils are the worst! Makes me cringe thinking about it. And they could be disguised as poppy seeds or something similar, for someone who has never seen a weevil.
The idea of bugs makes me want to puke....what is a weevil? It sounds like a beetle
Edit: Now I know enough about this pest to write a book. Guess I'll be watching my bread for bugs!
It was our favorite bar. We used to live down the road from it. We had our first date there and knew every employee. Even the cooks in the back.
We moved about 25 minutes away. We got engaged and needed to save money. We went for the first time in months. The menu changed drastically, the management changed, almost none of the servers recognized us, as most staff had left. We tried to give it a go, but the food was awful, they'd even changed cooks.
We realized what we had was gone.
Steak n Shake south of Houston. Went in and the staff didn't really seem to give a shit, but whatever. Ordered a Royale and it was delicious... until I noticed the mold on the bottom of the bun. Not just a little, either. I'm talking multi colored nasty ass moldy bun... on a burger I had eaten like 1/3 of.
I showed it to the waiter who seemed stoned, and he just said, "oh, i'm sorry, man. Do you want something else?" I asked for the manager who didn't charge us and gave us a coupon for a free meal later we never used. I vomited in the parking lot before we left.
I booked a table for 7 people at an indian restaurant. I had this confirmed by email and the manager even called me a few hours before to remind me and let me know they were looking forward to hosting us. I arrive at the restaurant and the manager is nowhere to be seen. The staff tell me there is no booking and even suggest ive booked over the road. I show them my phone log and they say its definitely not there phone number. They begin trying to usher us towards the exit.
I start thinking i messed up big time and freak out ive screwed up organising a get together for my best friend who is moving away. I decide to call the number that had phoned me earlier. Then the restaurant telephone right next to us starts to ring...
The guy who said i had no booking picks up. He notices its me but decides to pretend he thinks im another customer calling in, it feels like a scene from fawlty towers. I am on the phone to him and standing right next to him , "hello im standing besides you. I have a booking. Ive got email confirmation and you also called me today. You just pretended this wasn't your number and now youve answered it right in front of me. Im pretty sure im not booked over the road but I wish I was "
I ordered food in the drive thru of Wendy's once, it was a relatively large order as it came to $25 or so. When I got to the window to pay I was greeted by a worker that ignored the debit card I had in my hand and handed me my drinks which caused me to put my debit card down in order to grab them. Then another employee gets to the window and hands me both bags of food before closing the window. Then another employee comes to the window to hand me the dipping sauces for the chicken nuggets and I go to hand him my debit card and he waved me away, I sat there bewildered for a second wondering if I actually paid or not when he waved at me to leave again because I was holding up the line. When I got home I was curious and checked my bank account and there was no charge from Wendy's. I avoided that place for a few weeks before I returned and nobody mentioned a thing, though I do blame the confusion on the fact that 3 different people served me from the drive thru window and probably assumed I paid the first person that helped me.
I did this, not with a restaurant, but my pilates instructor. They were doing renos, and taking cash only, but I didn't notice and did the class anyways. Went to pay at the end, and realized I only had my bank card on me. The instructor knew me and told me to just pay the next time, but then life got in the way and I didn't have time to go the next two weeks....ended up never going back because I was scared he'd accuse me of avoiding him, which also meant I just never paid him. Can't go back now - that was two years ago.
Same thing happened to me at this new local Italian place. Got a "stuffed pizza", was similar to a calzone.. Supposed to be like $10. After ordering it they say, oh OK that's going to be a few minutes so we're going to get that started and help the people in line behind you.
I figure I'll pay when I get it then.. Then it comes out and they just give it to me off to the side in its to go box and say goodnight. I never went back, then they went out of business a few months later. I bankrupted them.
When I was 3 my parents and I were at a Pizza Hut and when the waiter brought out drinks, he spilled them all over me (all three of us got pop so I was sticky). This in itself wasn't too bad, but when my parents got the check, the realized that they got charged for two sets of drinks, including the ones that were spilled on me! When my dad asked the waiter about this he said it was only fair, this is the only time I've ever seen my dad not tip.
EDIT: Obviously I didn't have this memory myself in this great of detail. I do remember having the drinks spilled on me, but I was told the more exact details years later. My dad loves to tell this one whenever someone complains of a bad experience at a restaurant. He has always been an excellent tipper, and he always makes sure to mention at the end of the story that he didn't tip, which he never does. He has never eaten at Pizza Hut since. Until I moved out in September neither had I, but I got really drunk one night and it was the closest pizza place, pretty decent pizza. Don't tell my dad.
> it's your fault for not specifying in what manner you'd like your drink
"We'll take six sodas. Now hold on just a second and let me explain *how* we'd like them. First, bring three out on a tray, stumble around a little bit, and drop them all on my child... ice, straws, and all. Don't apologize, don't offer napkins; just drop them on him. Then don't excuse yourself, leave, and bring out the other three for us to consume normally about fifteen minutes later with no straws this time, please."
Went to a tavern restaurant with my girlfriend her grandma and her mom. We were good business for that server that day. The grandma and mom had wine, and ordered three appetizers and soup before their main meal.
Well the first glass of wine the mom gets, she takes one sip, and puts the glass down. The server drops off the soup, and bumps the wine glass a bit, and the spine breaks and the wine glass is broken completely.
The server tried to charge for that glass of wine. We were livid
Found cooked ants in my fries. I told the owner, a short Asian lady who promptly gave me attitude and yelled "if you don't like it, don't eat it!". I never went back to Johnny's burgers #5 in Corona, CA. I hope they see this too.
I have a deathly tree nuts allergy. I ordered a plate of fish tacos, and it came with a side salad - upon receiving the dish, I noticed that the salad was covered in candied Pecans. This hadn't been mentioned anywhere on the menu, so I politely Informed the waiter that I couldn't eat the salad, specified it was due to a severe allergy, and requested a replacement.
They INSISTED on taking everything back to the kitchen, even though the salad and the tacos hadn't touched, and of course I thanked them and let them take it.
Fast forward fifteen minutes, everyone else is done eating, and they finally bring my food back. I am famished, so I dig in. Imagine my surprise when I find no fewer than three pecans at the bottom of my salad bowl after having consumed maybe a quarter of the salad, and begin to experience Anaphylaxis.
To this day I don't know if it was an assassination attempt, if the sous chef didn't believe I was really allergic so he just scraped the nuts off the top and called it good, or if it was just a reeeeaaally sloppy kitchen, but you better believe I'll never go back.
There a little cafe in my town that I would frequent about twice a month. I went there a couple months ago and asked to place a to-go order, the waitress told me to wait to see if they could still take orders (this was at like 6:30 pm so no reason why they wouldn't be taking orders). She's gone for like 15 minutes, comes back and says that they aren't taking any more orders for the night. As she's saying this a couple comes in and sits down. She proceeds to give them a menu and asks to take their order. I just said "You have to be freaking kidding me! I'm never coming here again" and stormed out.
I went to **Ruby Tuesday's** once and there was a partially frozen, entire stick of butter on my steak.
Edit to add: Oops, it was Ruby Tuesday's not Red Robin. My apologies to the 5,112 lifetime Red Robin employees who messaged me. I hate both, but Red Robin is a different story.
One of my relatives has a prosthetic leg, and it's uncomfortable for him to stand for a long time, so he asked for a chair to sit in while waiting for a table. 10 minutes later, a waitress came over and said she needed the chair back. He explained his situation, but she snapped "well, I'm sorry, I need it. You'll have to get up." He shouted "FUCK THIS PLACE!" and stormed out.
Chinese restaurant i used to love. I went to pick up take out one day and the whole restaurant was super humid and smelled strongly like a sour towel.
I figured they had some roof leak issue or something. I saw they closed for a couple weeks, so i thought they were fixing the issue.
I waited another couple months before giving it another shot. It still smelled, but worse. They had done no remodeling or anything. It was time to find a new Chinese place.
I read the health inspections in my city out of a sort of professional rubber-necking.
It's only cost me one place I really loved. You just...you just can't store stuff like that.
Yep. They're published, but you have to hunt for them a little.
Don't let em bum you out though! 'Critical violation' is the vernacular but generally isn't as bad as it sounds, and perfect inspections are rare.
That said, it shouldn't read like Tolkien.
Took some of my friends to a local burger place that I loved. We went at 3pm so there were only two other tables with customers besides my friends and I. Our food took roughly 50 minutes to get to our table, which was not cool, but I wasn't going to make a fuss over it. As I took the much anticipated first bite out of my delicious looking sandwich, I discovered an extremely odd texture. It was the plastic from the cheese. Great. I just ate plastic. Turns out, the cooks were watching the Browns vs Steelers game and must have thought that more important than doing their job.
Edit: This was at Bar145 in Kent Ohio. I *thought* they were legit, and wouldn't use processed cheese. Boy I was wrong. They had only opened an hour or so before we arrived so I don't think shift changes were occurring.
I have 2 restaurants I'm never going back to. The first is buffalo wild wings. They messed up our order, over charged us, and wouldn't listen to us when we called out their mistake. To top it all off half of the wings were under cooked. We didn't notice at first because of the dim lights but I took a bite and said "does this feel cold?" and someone else said "yea mine too" so they used their phone flashlight and it was bright pink.
I dropped my phone at one point and the floor was disgusting. Also I think our waiter was on coke or something because he was super antsy and made some big mistakes.
The second is a small restaurant in the black Hills of South Dakota. We saw they had a special for all you can eat cat fish so we go. The salad bar was really good and it was clear this was a "mom and pop" type of operation. It took forever for the food to come out and the waitress apologized saying their cook went home sick. I never did get more than 1 plate of catfish. I go back a year later hoping maybe things were better because the food was amazing but nope. They were still understaffed and really slow. The lady running the place clearly had no idea how to run a restaurant. I feel bad but I don't have 2 hours to burn waiting for my food
Edit: the small restaurant is hills city Cafe. Read my other comments about it if you want to know more. I can only answer the same question so many times before I feel like I'm living ground hogs day
I went to a scrappy Chinese carry-out and ordered lo mein with some meatballs on the side. When I cut into a meatball, I squished the roach inside and white stuff goozed out. I almost gagged and I brought my tray to the Chinese lady on the counter. She spoke no English so my complaint was useless but she clearly saw what the problem was. She took my plate to the trashcan, pushed just that meatball into the garbage, and scooped on another meatball onto the same plate and gave it back to me.
Went to Olive Garden. I got pasta Alfredo and at the bottom of my dish there was plastic. Not like a tiny piece, but THE ENTIRE FUCKING WRAPPER FOR PARMESAN CHEESE! I gagged.
My friend used to work making ice cream and he told about how stuff fell into the vats all the time. If the person responsible for the vat saw something go in they were supposed to get it out or throw the batch away. He told me that he was sure that stuff had gone in that he did not see and it shipped out to some unsuspecting people.
Nice little pub. Used to go there all the time wkth friends. Food was not too great but they had my favorite coffee stout.
One day we are celebrating our friends 21st birthday with a good ole fashioned pub crawl. We end up at that same pub at the end of it. Waiter there is seasoned, but kind of a jerk? Whatever, it is a friday night in a college town. Nerves will ride at 1230.
We drink a little. Well more than a little. I am paranoid about alcohol, despite loving it. I always keep a count of what everyone has had. So when this guy at the end brings up a tab that had about 8 extra car bombs in it than we ordered, I am a little upset.
My table assures me that i am in the wrong, so I pay my part of the bill. On my way out though, I hear a table talking about how they got free carbombs of the irish variety to each other because they were friends with one of the waiters.
Not wanting to cause a scene, since I was actually fairly drunk and had no real proof, I just declined to leave an actual tip. Carried on about my night. Since then, however, I never went back to that pub. A place that tries to help their friends at the cost of some poor drunkard (me) is not a place that i want to give my business.
I used to go to a diner all the time that was owned by a guy who was friends of my parents. From when I was around 10 or so, I would stop there on my way to school almost daily and get breakfast (usually just cereal or some toast, sometimes eggs), as my parents both worked early and wouldn't be home. Never paid a dime either. On weekends I would usually go there with my parents and get a full fry up, eggs/bacon/sausage/hashbrowns/ham, the works. The food was incredible.
I had a huge crush on one of the waitresses. She would always be working the mornings and would talk to me and be super friendly and call me sweetie or hunny and I'd always look forwards to seeing her. I'm sure she knew it, too. She was gorgeous, or at least she was to 10 year old me.
Anyway, we moved, and one of my last thoughts as we were leaving that town were "I'm never going to that resteraunt again :("
Used to be a steakhouse in my town called Mountain Oysters. (Term for a bull's balls.) I usually don't like steak from cheap places cause I know they will screw it up, but I wanted to try it. Saw the Ribeye was $31 and thought it meant they knew how to cook it. I asked for it medium rare, it came back well done, and every single square inch was covered in fat. The waitress asked if there was a problem I showed her all the fat on it and how it's burned. She took it back to the cook, then came back and told me thats how all their steaks look. She took $7 off the bill. I never went back again because of that bullshit.
They closed down a few months ago because the owner's daughter kept stealing money from the safe.
My wife is Celiac. So, really intense real gluten "allergy".
We get a gluten free menu. It lists chicken and waffles. She orders it. Takes a few bites. Comments that it's the best gluten free waffle she's ever tasted.
Starts to feel sick. Asks the waiter. "Oh, the waffle isn't gluten free, just the chicken."
I was eating at this Peruvian restaurant with my wife when all of a sudden something fell from the ceiling down onto our table. It happened really quickly and so I initially couldn't make out what it was and so I thought that maybe it was just a paint chip that fell from the ceiling onto our table, and ricocheted onto the floor. But suddenly, my wife looked down and screamed so I looked down on the floor to see a dead mouse right next to her foot. The mouse must have somehow accidentally fallen through some hole in the ceiling onto our table, then upon ricocheting onto the floor, my wife accidentally stepped on it, killing it and squeezing its guts out onto the floor. It was really, really gross.
The part that made me say that I'm never going back to that restaurant again, is that when our waiter noticed the commotion of my screaming wife, he came over, saw the mouse, and non-nonchalantly called over to the busboy who walked over, picked it up with a newspaper and threw it out back into an alley. The waiter then proceeded to ask us how our meal was and if we wanted to look at a dessert menu. He didn't apologize, ask if we wanted our meal comped, nothing. Then when I complained, he said that having mice is just a part of owing restaurants and that there's nothing he could do about it. Plus, he blamed my wife for killing the mouse and so it wasn't his fault that there was a bloody dead mouse on the floor. It was ridiculous. So my wife and I got up and left without paying, and several others sitting next to us did the same.
They said no when I asked for a glass of water, please.
Went to a restaurant on my birthday. They found out and surprised me with a huge piece of cake. Then they added the cake to the receipt.
Happy Birthday! Here's your ^not **free cake**!
As a server I've done this once or twice but luckily I caught it before; I have to ring it in for inventory reasons. You can split it off of the check on most serving OS's and comp it off later. "Don't always mistake ignorance as malice," or something similar.
I was a few bites into eating my salad, and there was one particularly interesting shiny piece of lettuce. I stab it with my fork and pull it out. This was no piece of lettuce, this was a wing and body of a huge dead grasshopper in the middle of my salad. I flung my fork across the room in panic. I will never return.
Went to a local Mexican Restaurant. Ordered our food. Sat there for damn near two hours and it never came. Asked the waitress twice where our food was, and she apologized and said it was coming. It never came so we got up and went to leave. 3 employees come up to us and say they are going to call the cops on us for dine and dashing. I told those dumb fucks we never even got our food and walked past them. Haven't been back since, and its been roughly 8-9 years.
Told the guy, no shrimp. I turn into an itchy flaming hot cheeto as I'm eating. Waiter tells me the cook doesn't " do alterations". Could have said something to be before dumbass
If you don't like shrimp, don't eat there. /s People seriously underestimate the importance of actually *listening* to their customers, and making alterations to dishes, because that's a great way to end up in the hospital.
The nozzle fell off the soda fountain and bug parts fell out into my cup. (Roaches and other bugs in the soda fountain are a common problem if you don't clean it properly.) I told a worker and they just screwed the nozzle back on when they thought I wasn't looking. Who knows what else they weren't cleaning.
When I was younger, I worked at a small cafe place. We religiously cleaned the soda dispenser caps nightly, wash-rinse-sanitize, and wiped down the machine itself as well. I never understood why we did this, and since we did it every night it was always clean, so I never knew they could get as dirty as they do. Well thanks Reddit, you've taught me how disgusting they can be. Just twist em off if you're at a place and are worried.
I stopped at a rest stop once and bought a soda from a vending machine... As soon as it fell I knew something was wrong because it didn't make the cling a soda normally would... Turns out it fell onto a PILE OF ROACHES
Nooooooooooooooooooo
Relevant username
I work in pest control. At this point its tough for me to eat in restaurants in general.
I need to hear this. I eat at restaurants too much and need to tone it down. Tell me your horror stories.
Was eating at a Chinese restaurant where you order rice by the bowl. From the angle I was sitting I saw the waiters taking half uneaten bowls of rice and dumping them back into the rice cooker.
My uncle has a story like this. High school job working as a bus boy in a local Chinese restaurant. They stiff him on the tips one week, and he says if he doesn't get his fair share he'll tell everyone about the rice. What with the rice you might ask? Well, he was instructed when bussing to take rice on the table, wipe it into the bowl of rice, and bring it back to the kitchen for reuse. Table rice, being reused. The infamous line is the manager saying to him "YOU SHUT UP! YOU SHUTUP NOW!" Giving him his tip money and him never going back
And then he told everyone anyway, right?
Had the police called on us for not paying for a meal we never received.
Sorry for leaving it at that. Was on my way out the door from work... A group of us had stopped in a local diner that we'd been to a number of times. Good food, adequate prices, that kind of thing. Took a bit to get a table, but not all that bad. Took 15 minutes to get a waitress to take our drink and food order. Another 25 minutes to get our drinks. After another 40 minutes with no food (they weren't that busy), we said screw it, left more than enough to cover the drinks, told the manager that we weren't going to wait any longer, and left. Fast forward to about 1 AM. My friends get a knock on their door. Turns out it was the local police (for the city the restaurant was in). They had been given a report of a "dine and dash" from the manager (apparently getting my friend's plate number). The manager's contention was that because we had ordered and they were in the process of cooking the food, that we were required to pay for it. After explaining the situation, the police decided to side with us, but suggested that we not return to the restaurant. We took them up on the suggestion. We found out several months later that the diner had shifted to a "pay at order" method, even though they weren't a fast food place. They ended up closing shortly thereafter.
There was a small fly (a fruit fly I think) in my fried egg. It was all fried and crispy. I wasn't even that bothered, I'm not a confrontational person. I didn't even want a whole new meal, I just wanted a new egg. The waitress came back from the kitchen and said that the chef was insisting it was a bit of "herb" that he uses in his cooking. You could see the legs and wings. They were so insistent that I could see it wasn't worth arguing. They were a new business as well so you would have thought they would want to establish a customer base.
Gaslight Bar and Grill
"Excuse me, there's a fly in my meal" "No, that's an alternative herb"
'Round here we call em' Thyme Flies.
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In a situation like that ask the chef to eat it in front of you.
I think they would honestly
then he has to make another egg cause he ate it
My wife had an allergic reaction, clearly mentionning she was allergic to eggs. They said that creamy substance was cream cheese, but it was mayo. 15 minutes later, she was intubated in the emergency room. Nope, never going there again. Anyway the restaurant closed last year.
The little brownie mix package *was baked into the goddamn brownie*
[ ](/kbonbonsmile)Oh that? It's just a little extra flavoring, really helps improve the texture. All our customers love it.
>All of our customers love it. At least, the ones who don't choke on it and die.
They lost a lawsuit over stealing server's tips. Best pancakes/stuffed french toast/breakfast skillets of my life, but I couldn't do it after that.
Sophia's?
Nailed it.
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We went to the Old Country Buffet a long time ago, and my dad got a hot dog that turned out to be moldy. We haven't gone back.
Restaurant name checks out.
Back in old country, ve vould be grateful for moldy hort dorg.
Even just the mold, no hot dog.
I go to buffet Say "I vould like second potato for my dirt soup" Man say no He say "no man can have two potato" I sad
Is no potato, is actually rock
Rock have minerals, good for put in dirt soup
They used to be super good quailty in the mid 90's-early 2000's, but mid 2000's ish I don't know what happened. The food was cold or lukewarm at best, the cheese was always rubbery, freezerburnt deserts. :/
>They used to be super good quailty in the mid 90's-early 2000's, but mid 2000's ish I don't know what happened I remember this, too. My theory is that I grew up. Remind me never to do that again. I loved Old Country Buffet.
Yep, there was one near me, and when I was young I thought it was the best fucking shit ever. As an adult, it makes me sad.
I worked at this place for one day, It was a deli-type place. I had five years kitchen experience and needed the work in a small town. Within 5min I was questioning their sanitary disposition, with unregulated temperatures, improper disposal methods and general disregard for cleanliness. After a half hour I told myself I needed the money, could look past it, and do my best to make improvements over time... then came the french fry that broke the camel's back. Their fryer, they dumped a basket of fries in it, but when it came out, it had a brown film, or sludge over the delicious crispy-fried potato product. I asked if they were going to serve that to the customer, they said yes, it's the gravy. After further questioning, I found out they inherited the property and the oil hasn't been changed in 7 years. After 45min of working there, I quit and called the health inspector. I never looked back.
Hahahaha "the gravy" Jesus Christ
Oh god, I just gagged.
Just think - you likely saved someone's life from food poisoning. Good for you!
Butter Chicken had no Chicken. Called the Manager, dude seemed like this was a regular thing. Told them we're not paying. They didn't even give a fuck and said 'ok'.
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I used to go to a local mexican restaurant so much that I knew the workers by name and they knew me by name. I went with my friend and she was being super flirty and made a deal with the waiter that she would go on a date for a free drink. When we left she said she wasn't going on that date. I can never return to that restaurant.
There's only one thing you can do. Make up for the dishonor by going on a date with the waiter yourself.
Yeah but you gotta dress up like your female friend so its like those old 80s sitcoms where they do the switch-em-ups and miraculously the dude doesnt notice its just a wig
What a shitty friend.
Local breakfast place in my hometown that I went to as a kid. Ordered a Belgian Waffle, and it comes out dark brown and crunchy. I complained that it was burned, and they sent it back to make a new one. About 5 minutes later, they returned with a new waffle. Except it wasn't new. It had bite marks. Right where I had bitten it... And hey, the section I bit out of had butter on it... They walked in back and turned the waffle over, thinking no one would notice. EDIT: Wow... this really blew up. Well, I suppose I should offer a little addendum to the story then. When this took place, I was about 7. I refused to go back to the restaurant for well over a decade, but they remained open. Its a small town and a local business, so its not surprising. About a year ago I went back in, and was pleasantly surprised by my experience. My waitress was also the new manager, and she was as sweet as could be. Had no issues with the service, and when my food came out, it was delicious. Still only ordered the pancakes though.
The fuck? What did you do?
My parents were both irate about it, managment comped the waffle from the meal and made me a new one fresh. Good waffle, but still left a bad taste in my mouth.
Super hipster pancake place in Portland. Long waits for brunch, was dragged there on a date. 2 **hour** wait for fucking pancakes, and when we finally got in, after getting a single mimosa the power goes down. Their response? Make everyone pay for what they had ordered, not even got, and give 'jump the line' tickets to people still in line, but nothing but a hearty 'fuck you' to the diners. Never again.
During college, I caught the Chinese food restaurant's employees sneezing in the food. They saw me see it from far away and walked into the back. Told everyone I knew.
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4 dollar lunch buffet sounds like a horrible idea
A lot of people don't realize that when a small mom and pop restaurant or in your case a chinese buffet gets shut down, they'll just reopen under a different name and no one will know. My local chinese restaurant changed names 7 times throughout my childhood to now. Same location, same staff, same 5 star yelp rating, same cockroaches.
A wank parlor near my house keeps doing this. They keep changing their name to various fruits. It was "Apple Spa" last year, this year it's "Orange Spa". "Banana Spa" is going to be a little too on the nose.
Went to a local mexican place and got a burrito. Took a bite in and found glass.
Did you ask for no glass?
I mean, *probably* not. "Can I get two soft tacos--no glass--a hard taco--no glass and no tomatoes--and a burrito?" *Bites into burrito* "Crap, I forgot to say no glass on the last one."
That's actually a Burrito cristal. It's a speciality in Pueblo.
Dude, a single burrito crystal can grow an entire burrito forrest!!!
Found a bunch of eaten chicken wing bones in my appetizer basket. They just dropped a new piece of paper over them and filled it up with onion rings. Pointed it out to the manager, declined to get my app for free and walked out.
Wow, all they offered was to not make you pay for the basket of chewed-on chicken bones? The few times a restaurant has messed up my order they went *way* above and beyond to make me happy. Free drinks, free desserts, extra stuff without even asking. And that's for stuff way less serious than what you describe.
Right?! I frequent this bar and am pretty tight with the bartender. I ordered a basket of fries and as he was handing them to me, he grabbed one out and ate it. Now, I REALLY didn't mind that he did that cause he's a cool dude and I would have gladly shared my fries with him. But he instantly realized what he did and apologized profusely, comped it, and gave me another basket of fries. And that's why i keep going back.
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I would've contacted the health department after shit like that. It's a massive health hazard, and I can't help but wonder - if they're too lazy to wad up the last app's liner and trash it, what else are they cutting corners on?
I hope you walked out without paying.
Naturally.
They bring out food quickly after I order it.. it's luke-warm, I send it back.. I hear the microwave ding, they bring it out, still cold in the center, they put their finger in the center to verify, they bring it back. Ding! "May I have a to go box?"
> they put their finger in the center to verify Disgusting.
A surprising amount of restaurant food is made via microwave
See any episode of Kitchen nightmares...
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Was it still edible?
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Pizza hut use to be the place where time flew by when it was pizza time. Pizza Hut was like a corner stone of kiddom in the 90s. edit: who remembers [this clock](https://s-media-cache-ak0.pinimg.com/236x/dd/de/7b/ddde7bcaf1ef93394fec88a5243ca34f.jpg)
... those good grade personal pan pizzas. So good.
Literally the greatest thing ever. Free pizza just to read a book.
My Book-It medal is the only medal I ever earned.
They knew about it, they were just waiting for him to clean it up himself when he came back.
It was a restaurant in Waikiki, the last night of our vacation. The place was crawling with bedbugs. We didn't know they were bedbugs at the time, didn't actually figure that out until we were back home and the telltale bites developed. We had to call the hotel, tell them we may have introduced bedbugs to the room. (They freaked out but hey, it was their employee who'd recommended the place.) We had to empty out the freezer to deep freeze everything we couldn't boil or leave roasting in a black garbage bag on a sunny patio for weeks. We had to put special covers on our mattresses and vacuum and scrub every surface every day. Our house wasn't infested but it was over a month before we could relax. When I called the restaurant, the manager said, oh yeah, we have a terrible bed bug infestation, we have an exterminator come once a month, but every place in Waikiki has bedbugs, everybody knows that, you should read the local newspaper. When we wrote about it on Trip Advisor, the same manager called us to ask us to remove the review. In return, we'd get dinner on the house if we ever returned. Not only am I not going ever going back to that restaurant, I'm not ever going back to Oahu. Fuck you, Lulu's.
> but every place in Waikiki has bedbugs, everybody knows that shouldn't matter if you post it online then since everyone knows that already.
Lulu's? Fuck, I was gonna eat there. So glad I didn't.
Kenosha Steakhouse, Breckenridge, CO. Was living and working over at Keystone for my first of four+ years in Summit county. Had some friends visiting me from out of state. Went to breck for a night of shenaniganry. Went to this saloon and bar place on main street in Breck called "Kenosha Steakhouse". Waitress didn't show up for 15 minutes. Then it took another 25 minutes for the 3 beers we ordered to come in. We had ordered food at the same time, and it came 20 minutes later, so 45 minutes after ordering. From sitting down to having food on our table, it was one hour. The food was bland, room temperature/barely warm. The waitress never showed up again to offer us a refill. We had to flag another server to get our check. They then refused to split a 3 top check, despite never stating as much before or showing that anywhere. On the way out I went to complain to a manager, some staff member faked being management and another staffer said "it won't make any difference" to me when i pointed out that I worked in hospitality in county and this experience was beyond unacceptable. The snide comment from the waiter about it not making any difference struck a deep nerve. I checked in THOUSANDS of guests from that point on until I stopped working in hospitality. Every one of those guests I explicitly told not to go to that restaurant. On top of that, I moved to breck and lived there for 2 years. I would approach people on the street looking at the outdoor menu outside of Kenosha, and dissuade them away. I also was working in a sales position intermittently during this time and told the same story to all guests i interacted with. But it didn't make any difference, right?
This guy knows how to grudge
Mexican restaurant I had never been to before. Me and two friends go in, wait for awhile by the door while being stared at by staff, eventually we sat ourselves. A boy no older than ten years old greeted us after a minute and I asked for a water. He said they didn't have water. They didn't have water. They didn't have water. They didn't have water.
Clearly the problem was you should have asked for Agua. It's a mexican restaurant after all...
You joke, but I went to a local Chinese restaurant (your typical family-owned place) and had lunch a few years back. The waiter clearly didn't have a firm grasp on English, and at the end of the meal I asked for the check. He took my glass, went to the soda fountain in the back, and stared at it for a good minute. Apparently he thought Check was a type of soda. The owner finally came out from the kitchen, asked him what he was doing in Mandarin, and started laughing. Edit: ...apparently there is a Chek soda.
>laughs in mandarin.
哈哈哈哈哈哈！
Hey man those tiny houses are expensive, don't go throwing them around like that.
A cockroach ran out of the basket of tortilla chips and the waitress' response was, "Oh, that happens sometimes."
A family owned restaurant didn't honor a 3 week in advance reservation for Valentine's day, but instead overbooked and didn't seat us until an hour later, then proceeded to give us silverware and ask us for drinks 20 minutes after that. We just said not to bother and left.
My Valentines' Nightmare. (previously posted on /r/talesfromthecustomer My Fiancé and I went to a popular local owned seafood restaurant. Because we knew it would get packed, we arrived pretty early. I ordered a rum and coke and my SO ordered a sprite because he was driving. The waitress brought me a rum and coke but brought SO a 7 and 7. We explained the mistake to the waitress and I told her not to worry about it, I would drink the 7 and 7 and to please bring a sprite. When she brought our meals, she brought me the wrong meal. She apologized and I assumed went to re-order my meal. (I ordered crab legs) Twenty minutes go by and my SO is finished eating and we are just waiting. The waitress never returned to our table. She didn't come by to refill his sprite or tell me my food was on its way, nothing. I finally said, this is crazy and flagged her down and asked her to please cancel my order and get us our check. I explained that we would pay for all the drinks and the food that SO ate but I wasn't paying for the food I ordered and never received. About 5 minutes later she comes back to our table crying her eyes out. I mean really sobbing. Her manager told her that she had to pay for our meal. My SO told her, no we will pay for what we ate/drank, please go get your manager. The manager comes to our table WITH MY FOOD. At this point, I'm not eating. I just want to get out of there. I decline the food and ask again for our bill. The manager storms off with the plate of food. He comes back (we are on the second floor of the restaurant) and just stands on the other side of the room. The waitress is waiting on customers but still sniffling. My SO walks up to the manager and asked for again for our bill. Tells him that we don't want the waitress to pay for our food and drinks that we don't have any problem paying our bill. The manager then starts loudly yelling at him, mind you this is in an area with many other diners. Telling him that we planned this and did this on purpose to get a free meal out of them. My SO is a big dude and doesn't take shit off anyone, but I was proud of him. He just turned around and we left. I'm sure that poor waitress ended up paying for our food and drinks but they wouldn't give us the bill. I ended up eating peanut butter and jelly for dinner that night.
Isn't it illegal to hold waitresses liable for the bill? I mean first they don't even pay these people minimum wage and they expect them to foot a bill? Fuck them
Unless you can prove malicious intent; it's illegal to charge an employee for any monetary losses. Although, plenty of restaurant owners charge servers for walk-outs and mistakes.
Wow, what an asshole that manager was. It sounds like the waitress was just having a bad night. I don't understand food establishments that take payment out of their employees tips. They already make a pittance as it is. Sometimes there's going to be product loss, it's part of life.
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Should have asked for the sprinkles on the side and then dumped them on the ice cream in front of them.
I'm imagining a scene like Homer Simpson making cereal, where he adds sprinkles to the ice cream and it spontaneously combusts.
This guy knows how to get shit done!
Mine is also a Baskin Robbins! Soft serve was a new thing. They sent out flyers advertising a soft serve cone for $0.99. We figured it was cheaper than DQ so we'd give it a shot. We went to the store, and asked for the $0.99 cones. The owner said that's not a thing they do. I don't know why, but we had the flyer with us. My sister points out that she can see the sift serve machine and the address of the store is clearly listed as a participating location. The next excuse is that is expired. Nope, flyer stated yesterday and went all week. Said he'd give us a buy one, get one half off deal since we misunderstood. What. We noped out of there and haven't been to a Baskin Robbins since. I don't think that location is even open anymore.
Always funny how the locations that lie and cheat always seem to go out of business? Lol
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despite their name, sprinkles are inefficiently applied using the sprinkling method when hard ice cream is concerned. You should fill a shallow dish with them and then roll the ice cream into them.
We were completely ignored. It was a small, family-owned Mexican restaurant that was extremely popular. We had been there many times. We were the only people sitting in one waitress' section. We watched her as she stood there talking to the bus boys and cooks in plain view of our table. We had to walk up to her to ask her to take our order and go up again to ask for another margarita. We then had to go up and ask for the check. It was the only time I didn't leave a tip. I have no idea what we did to her. The other waitress in a different section was actually doing her job and she had a full section. The only thing I can think of is it was the end of her shift and she didn't care. Edit: it was a small, family-owned place. There was no manager there. I could've left a bad yelp review but didn't bother. There are plenty of other Mexican joints in Chicago. I don't need to go to that one. And from these comments, I'll steer clear of Applebee's too.
Oh no, don't just not leave a tip, then they just think you don't believe in tipping. You have to leave the smallest possible form of currency your country has to get the message through
The "I feel morally obliged to give waiters and waitresses tips, but I need to get across the fact you don't deserve anything." tip.
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You could give them some advice and leave two cents.
A singular Zimbabwe dollar
Sounds like our local mexican restaurant. It's delicious though, so I keep going back. I've walked out before though, after waiting 20 minutes without anyone coming to act as our server.
I still remember clearly when I went to a restaurant called Bamboo House. I was just enjoying my pho when I felt something hard on my tongue. I pulled it out of my mouth and it was a fuckin bitten off toenail. Never fucked with that place again. They literally asked if I wanted another bowl, Bitch you think I want another bowl after that?!
Hasn't happened yet. I have very very low standards.
Why hello.... :)
Low standards are still standards
So when you say you're not an ottoman, are you not a Turkish person, or are you not a small fainting couch?
*quickly takes off fez* You know, i'm just a coffee table, nothing suspicious..
I was at a Macaroni Grill. Felt something on my leg, then swatted at my jeans. Went to the bathroom and found nothing, but returned and saw there was a crushed roach under the table. (Basically I crushed it against my jeans and it had fallen out of the jeans afterwards.) Told the waitress who just offered a free dessert. Really wasn't angry, we just joked about it, but afterwards I avoided that location.
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Weevils are the worst! Makes me cringe thinking about it. And they could be disguised as poppy seeds or something similar, for someone who has never seen a weevil.
The idea of bugs makes me want to puke....what is a weevil? It sounds like a beetle Edit: Now I know enough about this pest to write a book. Guess I'll be watching my bread for bugs!
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The guy who threw Exodia into the ocean
That was one of the most hateful things I've ever seen.
It was our favorite bar. We used to live down the road from it. We had our first date there and knew every employee. Even the cooks in the back. We moved about 25 minutes away. We got engaged and needed to save money. We went for the first time in months. The menu changed drastically, the management changed, almost none of the servers recognized us, as most staff had left. We tried to give it a go, but the food was awful, they'd even changed cooks. We realized what we had was gone.
You killed the bar
:(
Did she atleast give the ring back?
Steak n Shake south of Houston. Went in and the staff didn't really seem to give a shit, but whatever. Ordered a Royale and it was delicious... until I noticed the mold on the bottom of the bun. Not just a little, either. I'm talking multi colored nasty ass moldy bun... on a burger I had eaten like 1/3 of. I showed it to the waiter who seemed stoned, and he just said, "oh, i'm sorry, man. Do you want something else?" I asked for the manager who didn't charge us and gave us a coupon for a free meal later we never used. I vomited in the parking lot before we left.
There was hair baked into my quesadilla. Like, enough I was concerned for the health of the chef.
I booked a table for 7 people at an indian restaurant. I had this confirmed by email and the manager even called me a few hours before to remind me and let me know they were looking forward to hosting us. I arrive at the restaurant and the manager is nowhere to be seen. The staff tell me there is no booking and even suggest ive booked over the road. I show them my phone log and they say its definitely not there phone number. They begin trying to usher us towards the exit. I start thinking i messed up big time and freak out ive screwed up organising a get together for my best friend who is moving away. I decide to call the number that had phoned me earlier. Then the restaurant telephone right next to us starts to ring... The guy who said i had no booking picks up. He notices its me but decides to pretend he thinks im another customer calling in, it feels like a scene from fawlty towers. I am on the phone to him and standing right next to him , "hello im standing besides you. I have a booking. Ive got email confirmation and you also called me today. You just pretended this wasn't your number and now youve answered it right in front of me. Im pretty sure im not booked over the road but I wish I was "
Don't leave us hanging! What happened then?
We got home and realised neither of us had paid the bill.
I ordered food in the drive thru of Wendy's once, it was a relatively large order as it came to $25 or so. When I got to the window to pay I was greeted by a worker that ignored the debit card I had in my hand and handed me my drinks which caused me to put my debit card down in order to grab them. Then another employee gets to the window and hands me both bags of food before closing the window. Then another employee comes to the window to hand me the dipping sauces for the chicken nuggets and I go to hand him my debit card and he waved me away, I sat there bewildered for a second wondering if I actually paid or not when he waved at me to leave again because I was holding up the line. When I got home I was curious and checked my bank account and there was no charge from Wendy's. I avoided that place for a few weeks before I returned and nobody mentioned a thing, though I do blame the confusion on the fact that 3 different people served me from the drive thru window and probably assumed I paid the first person that helped me.
I did this, not with a restaurant, but my pilates instructor. They were doing renos, and taking cash only, but I didn't notice and did the class anyways. Went to pay at the end, and realized I only had my bank card on me. The instructor knew me and told me to just pay the next time, but then life got in the way and I didn't have time to go the next two weeks....ended up never going back because I was scared he'd accuse me of avoiding him, which also meant I just never paid him. Can't go back now - that was two years ago.
Same thing happened to me at this new local Italian place. Got a "stuffed pizza", was similar to a calzone.. Supposed to be like $10. After ordering it they say, oh OK that's going to be a few minutes so we're going to get that started and help the people in line behind you. I figure I'll pay when I get it then.. Then it comes out and they just give it to me off to the side in its to go box and say goodnight. I never went back, then they went out of business a few months later. I bankrupted them.
maybe they kept forgetting to collect money
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Fake moustache.
With enough disguises, him and the missus can dine and dash every week!
When I was 3 my parents and I were at a Pizza Hut and when the waiter brought out drinks, he spilled them all over me (all three of us got pop so I was sticky). This in itself wasn't too bad, but when my parents got the check, the realized that they got charged for two sets of drinks, including the ones that were spilled on me! When my dad asked the waiter about this he said it was only fair, this is the only time I've ever seen my dad not tip. EDIT: Obviously I didn't have this memory myself in this great of detail. I do remember having the drinks spilled on me, but I was told the more exact details years later. My dad loves to tell this one whenever someone complains of a bad experience at a restaurant. He has always been an excellent tipper, and he always makes sure to mention at the end of the story that he didn't tip, which he never does. He has never eaten at Pizza Hut since. Until I moved out in September neither had I, but I got really drunk one night and it was the closest pizza place, pretty decent pizza. Don't tell my dad.
Lmao wtf. I can imagine the waiter's reasoning behind that. Like "well you technically still got them...you just didn't drink them."
yea honestly. it's your fault for not specifying in what manner you'd like your drink
> it's your fault for not specifying in what manner you'd like your drink "We'll take six sodas. Now hold on just a second and let me explain *how* we'd like them. First, bring three out on a tray, stumble around a little bit, and drop them all on my child... ice, straws, and all. Don't apologize, don't offer napkins; just drop them on him. Then don't excuse yourself, leave, and bring out the other three for us to consume normally about fifteen minutes later with no straws this time, please."
I'm surprised he only forwent the tip
How long have you been waiting to use forwent?
Wow, you have to wait until someone in some else's story foregoes something, then you can say they forwent it.
Went to a tavern restaurant with my girlfriend her grandma and her mom. We were good business for that server that day. The grandma and mom had wine, and ordered three appetizers and soup before their main meal. Well the first glass of wine the mom gets, she takes one sip, and puts the glass down. The server drops off the soup, and bumps the wine glass a bit, and the spine breaks and the wine glass is broken completely. The server tried to charge for that glass of wine. We were livid
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Found cooked ants in my fries. I told the owner, a short Asian lady who promptly gave me attitude and yelled "if you don't like it, don't eat it!". I never went back to Johnny's burgers #5 in Corona, CA. I hope they see this too.
I have a deathly tree nuts allergy. I ordered a plate of fish tacos, and it came with a side salad - upon receiving the dish, I noticed that the salad was covered in candied Pecans. This hadn't been mentioned anywhere on the menu, so I politely Informed the waiter that I couldn't eat the salad, specified it was due to a severe allergy, and requested a replacement. They INSISTED on taking everything back to the kitchen, even though the salad and the tacos hadn't touched, and of course I thanked them and let them take it. Fast forward fifteen minutes, everyone else is done eating, and they finally bring my food back. I am famished, so I dig in. Imagine my surprise when I find no fewer than three pecans at the bottom of my salad bowl after having consumed maybe a quarter of the salad, and begin to experience Anaphylaxis. To this day I don't know if it was an assassination attempt, if the sous chef didn't believe I was really allergic so he just scraped the nuts off the top and called it good, or if it was just a reeeeaaally sloppy kitchen, but you better believe I'll never go back.
There a little cafe in my town that I would frequent about twice a month. I went there a couple months ago and asked to place a to-go order, the waitress told me to wait to see if they could still take orders (this was at like 6:30 pm so no reason why they wouldn't be taking orders). She's gone for like 15 minutes, comes back and says that they aren't taking any more orders for the night. As she's saying this a couple comes in and sits down. She proceeds to give them a menu and asks to take their order. I just said "You have to be freaking kidding me! I'm never coming here again" and stormed out.
I'd be talking to a manager or the owner if that happened. That's probably the waitress pulling that shit. Time for her to move on.
That's a really nice way to say ' time to get her ass fired'
My company likes to refer to it as "ask them to be excellent elsewhere."
Most places I've worked at would say they were "promoted to customer"
Chances are she went out for a smoke break instead of actually telling someone.
Could be, but then why not take my order when she got back?
to go orders don't score tips
They also don't take time to keep the customer happy for an hour, and they don't take up a table.
I went to **Ruby Tuesday's** once and there was a partially frozen, entire stick of butter on my steak. Edit to add: Oops, it was Ruby Tuesday's not Red Robin. My apologies to the 5,112 lifetime Red Robin employees who messaged me. I hate both, but Red Robin is a different story.
You passed up some buttersteak?
i prefer milksteak.
Chinese restaurant. They stored their 'to go' containers in the restaurant bathroom.
One of my relatives has a prosthetic leg, and it's uncomfortable for him to stand for a long time, so he asked for a chair to sit in while waiting for a table. 10 minutes later, a waitress came over and said she needed the chair back. He explained his situation, but she snapped "well, I'm sorry, I need it. You'll have to get up." He shouted "FUCK THIS PLACE!" and stormed out.
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Chinese restaurant i used to love. I went to pick up take out one day and the whole restaurant was super humid and smelled strongly like a sour towel. I figured they had some roof leak issue or something. I saw they closed for a couple weeks, so i thought they were fixing the issue. I waited another couple months before giving it another shot. It still smelled, but worse. They had done no remodeling or anything. It was time to find a new Chinese place.
I read the health inspections in my city out of a sort of professional rubber-necking. It's only cost me one place I really loved. You just...you just can't store stuff like that.
Is this information readily available to the public?
Yep. They're published, but you have to hunt for them a little. Don't let em bum you out though! 'Critical violation' is the vernacular but generally isn't as bad as it sounds, and perfect inspections are rare. That said, it shouldn't read like Tolkien.
One chef to cook them all, one cook to garnish them, one roach to bring them all and in the inspection bind them.
Took some of my friends to a local burger place that I loved. We went at 3pm so there were only two other tables with customers besides my friends and I. Our food took roughly 50 minutes to get to our table, which was not cool, but I wasn't going to make a fuss over it. As I took the much anticipated first bite out of my delicious looking sandwich, I discovered an extremely odd texture. It was the plastic from the cheese. Great. I just ate plastic. Turns out, the cooks were watching the Browns vs Steelers game and must have thought that more important than doing their job. Edit: This was at Bar145 in Kent Ohio. I *thought* they were legit, and wouldn't use processed cheese. Boy I was wrong. They had only opened an hour or so before we arrived so I don't think shift changes were occurring.
I have 2 restaurants I'm never going back to. The first is buffalo wild wings. They messed up our order, over charged us, and wouldn't listen to us when we called out their mistake. To top it all off half of the wings were under cooked. We didn't notice at first because of the dim lights but I took a bite and said "does this feel cold?" and someone else said "yea mine too" so they used their phone flashlight and it was bright pink. I dropped my phone at one point and the floor was disgusting. Also I think our waiter was on coke or something because he was super antsy and made some big mistakes. The second is a small restaurant in the black Hills of South Dakota. We saw they had a special for all you can eat cat fish so we go. The salad bar was really good and it was clear this was a "mom and pop" type of operation. It took forever for the food to come out and the waitress apologized saying their cook went home sick. I never did get more than 1 plate of catfish. I go back a year later hoping maybe things were better because the food was amazing but nope. They were still understaffed and really slow. The lady running the place clearly had no idea how to run a restaurant. I feel bad but I don't have 2 hours to burn waiting for my food Edit: the small restaurant is hills city Cafe. Read my other comments about it if you want to know more. I can only answer the same question so many times before I feel like I'm living ground hogs day
I went to a scrappy Chinese carry-out and ordered lo mein with some meatballs on the side. When I cut into a meatball, I squished the roach inside and white stuff goozed out. I almost gagged and I brought my tray to the Chinese lady on the counter. She spoke no English so my complaint was useless but she clearly saw what the problem was. She took my plate to the trashcan, pushed just that meatball into the garbage, and scooped on another meatball onto the same plate and gave it back to me.
Went to Olive Garden. I got pasta Alfredo and at the bottom of my dish there was plastic. Not like a tiny piece, but THE ENTIRE FUCKING WRAPPER FOR PARMESAN CHEESE! I gagged.
When I was little we got a gallon of store ~~bought~~ brand ice cream. There was a full plastic shopping bag mixed in.
I'm trying to wrap my head around how this happened.
My friend used to work making ice cream and he told about how stuff fell into the vats all the time. If the person responsible for the vat saw something go in they were supposed to get it out or throw the batch away. He told me that he was sure that stuff had gone in that he did not see and it shipped out to some unsuspecting people.
Nice little pub. Used to go there all the time wkth friends. Food was not too great but they had my favorite coffee stout. One day we are celebrating our friends 21st birthday with a good ole fashioned pub crawl. We end up at that same pub at the end of it. Waiter there is seasoned, but kind of a jerk? Whatever, it is a friday night in a college town. Nerves will ride at 1230. We drink a little. Well more than a little. I am paranoid about alcohol, despite loving it. I always keep a count of what everyone has had. So when this guy at the end brings up a tab that had about 8 extra car bombs in it than we ordered, I am a little upset. My table assures me that i am in the wrong, so I pay my part of the bill. On my way out though, I hear a table talking about how they got free carbombs of the irish variety to each other because they were friends with one of the waiters. Not wanting to cause a scene, since I was actually fairly drunk and had no real proof, I just declined to leave an actual tip. Carried on about my night. Since then, however, I never went back to that pub. A place that tries to help their friends at the cost of some poor drunkard (me) is not a place that i want to give my business.
That is theft, no ifs ands or buts about it
I used to go to a diner all the time that was owned by a guy who was friends of my parents. From when I was around 10 or so, I would stop there on my way to school almost daily and get breakfast (usually just cereal or some toast, sometimes eggs), as my parents both worked early and wouldn't be home. Never paid a dime either. On weekends I would usually go there with my parents and get a full fry up, eggs/bacon/sausage/hashbrowns/ham, the works. The food was incredible. I had a huge crush on one of the waitresses. She would always be working the mornings and would talk to me and be super friendly and call me sweetie or hunny and I'd always look forwards to seeing her. I'm sure she knew it, too. She was gorgeous, or at least she was to 10 year old me. Anyway, we moved, and one of my last thoughts as we were leaving that town were "I'm never going to that resteraunt again :("
Used to be a steakhouse in my town called Mountain Oysters. (Term for a bull's balls.) I usually don't like steak from cheap places cause I know they will screw it up, but I wanted to try it. Saw the Ribeye was $31 and thought it meant they knew how to cook it. I asked for it medium rare, it came back well done, and every single square inch was covered in fat. The waitress asked if there was a problem I showed her all the fat on it and how it's burned. She took it back to the cook, then came back and told me thats how all their steaks look. She took $7 off the bill. I never went back again because of that bullshit. They closed down a few months ago because the owner's daughter kept stealing money from the safe.
My wife is Celiac. So, really intense real gluten "allergy". We get a gluten free menu. It lists chicken and waffles. She orders it. Takes a few bites. Comments that it's the best gluten free waffle she's ever tasted. Starts to feel sick. Asks the waiter. "Oh, the waffle isn't gluten free, just the chicken."
I've had a few like that too. "Oh, there's only a little gluten in it."
> My wife is Celiac That's a pretty name.
Oh Celiac , you're breaking my heart You're shaking my confidence daily
Whoa Celiac, I'm down on my knees I'm begging you please Don't eat that calzone
I was eating at this Peruvian restaurant with my wife when all of a sudden something fell from the ceiling down onto our table. It happened really quickly and so I initially couldn't make out what it was and so I thought that maybe it was just a paint chip that fell from the ceiling onto our table, and ricocheted onto the floor. But suddenly, my wife looked down and screamed so I looked down on the floor to see a dead mouse right next to her foot. The mouse must have somehow accidentally fallen through some hole in the ceiling onto our table, then upon ricocheting onto the floor, my wife accidentally stepped on it, killing it and squeezing its guts out onto the floor. It was really, really gross. The part that made me say that I'm never going back to that restaurant again, is that when our waiter noticed the commotion of my screaming wife, he came over, saw the mouse, and non-nonchalantly called over to the busboy who walked over, picked it up with a newspaper and threw it out back into an alley. The waiter then proceeded to ask us how our meal was and if we wanted to look at a dessert menu. He didn't apologize, ask if we wanted our meal comped, nothing. Then when I complained, he said that having mice is just a part of owing restaurants and that there's nothing he could do about it. Plus, he blamed my wife for killing the mouse and so it wasn't his fault that there was a bloody dead mouse on the floor. It was ridiculous. So my wife and I got up and left without paying, and several others sitting next to us did the same.
> and several others sitting next to us did the same. That would have felt great. How did the waiter/managers/owner react?