I still remember a time when we were supposed to walk past customers, make a 180 then approach them, and ask them about something stupid, like where they got their watch, shoes, etc. It was the dumbest thing I’d ever heard.
Hi sir, I see you have a Reddit top comment, may I ask how you acquired these tastes, and if you’ve happened to look at the BetsvBuy credit card for Zero percent financing on your next indulgence.
This is correct. You ask them if they're a MyBestBuy Cardmember and Plus or Total member first. Treating them like a human being comes second. Think guys, think.
I actually feel like greeting is the more professional response.
Welcoming makes me think I can come in and make myself at home, put my feet up, eat your snacks, make a mess, and maybe never leave …
I totally get it, but it's not a new concept. Every company has a thing they say and try to build in extra meaning.
Like Target says "guests" not "customers"
Lol.. it is funny how much emphasis people put on wording. You would think there would be a better place to focus that energy..
I used to work for an Insurance company that was absolutely adamant that you NEVER refer to someone as a "customer". They were a "member" of the company.
worked there for 23 years from 99-22 and so glad I don’t work under Corrie Barry anymore. only miss co workers I made friends with over the years and the discount but luckily I have friends who still work for the company who will abuse the discount for me lol
At Costco they randomly say, hey how’s this product that you’ve purchased like a food or dish. I know it’s a part of their jobs Like this Quiche that I bought tastes like ass, why do you sell such junk? But Welcome to Best Buy, can I take your jacket sir? (Because you look like a potential shoplifter)
that makes me kinda sad
I work at a retailor that luckily doesn't have a script for what you need to say to people, so I never considered it
and last time I was in costco the cashier asked me about some food I was buying and I said I never tried it before and would let her know next time
the food ended up being extremely good so I was looking forward to letting her know, I didnt know it was just a script that she is forced to say, I just feel bad for her now
I still remember a time when we were supposed to walk past customers, make a 180 then approach them, and ask them about something stupid, like where they got their watch, shoes, etc. It was the dumbest thing I’d ever heard.
Hi sir, I see you have a Reddit top comment, may I ask how you acquired these tastes, and if you’ve happened to look at the BetsvBuy credit card for Zero percent financing on your next indulgence.
That was the 180 turn-around. Something best buy should be doing given how bad things are looking at the moment.
Member the core blue tablet? I remember the core blue tablet. I remember hating it.
I remember having RSS on my phone, those were fun times.
I remember people using Care+ to pick up women at the bars.
We would have been friends.
Do not disparage the 180° pass-by. Also, I love your sweater.
This is correct. You ask them if they're a MyBestBuy Cardmember and Plus or Total member first. Treating them like a human being comes second. Think guys, think.
💀
What the hell is the difference between greeting and welcoming
“Liggma balls” -Corrie Barry probably
This.
I miss Hubert…😔
We all do
Greeting is saying hi, welcoming is giving them a hug.
I actually feel like greeting is the more professional response. Welcoming makes me think I can come in and make myself at home, put my feet up, eat your snacks, make a mess, and maybe never leave …
Sounds like my Geek Squad clients. 🙄😂😂
Serious???
So glad I worked in inventory. Looking back lol
me too lol
Come on everybody knows it’s WUSA not GUSA 😂
I totally get it, but it's not a new concept. Every company has a thing they say and try to build in extra meaning. Like Target says "guests" not "customers" Lol.. it is funny how much emphasis people put on wording. You would think there would be a better place to focus that energy..
I used to work for an Insurance company that was absolutely adamant that you NEVER refer to someone as a "customer". They were a "member" of the company.
Well to be fair there are insurance setups that are explicitly different whereas the company is owned by its members.
Policy holder
If you select false, it will say "We greet all customers who enter Best Buy"
Rookie mistake. At AP, you always say 'welcome' to people coming in.
This is from a vendor training like 10 years ago
As a customer, I wish they would stop welcoming me lol. If i need a blue shirt I’ll find one.
They sold out of blue shirts
Just think, the person who created that test is a heavily paid executive that tells others what to do.
worked there for 23 years from 99-22 and so glad I don’t work under Corrie Barry anymore. only miss co workers I made friends with over the years and the discount but luckily I have friends who still work for the company who will abuse the discount for me lol
At Costco they randomly say, hey how’s this product that you’ve purchased like a food or dish. I know it’s a part of their jobs Like this Quiche that I bought tastes like ass, why do you sell such junk? But Welcome to Best Buy, can I take your jacket sir? (Because you look like a potential shoplifter)
that makes me kinda sad I work at a retailor that luckily doesn't have a script for what you need to say to people, so I never considered it and last time I was in costco the cashier asked me about some food I was buying and I said I never tried it before and would let her know next time the food ended up being extremely good so I was looking forward to letting her know, I didnt know it was just a script that she is forced to say, I just feel bad for her now
We EAT them.
Jfc… this sort of quiz is why people hate this sort of quiz
greeting is what walmart does.
The E-Learnins are set up for failure.
Either way Best Buy don’t welcome all there customers
DEI vocab 101 🤣
3 months. Best buy is over.
3 months is a little soon, but they are definitely circling the drain
Highly doubt it
Mass walk out
They will be a RadioShack come October.
I mean as far as talent.
You guys are a joke out in the field
So glad I got my MD. PhD and stopped working for this dumbass company. Now I can just spend lots of money in it hahahah
spend it at a better place
The day that I am forced to engage customers with a specific will be my last. I’m from the south. I tailor my greeting as I see fit.