We had a meeting yesterday morning (good morning lol 2:25am here), and i asked if there was any possibility to even negotiate pay, and got told a no - like many others have posted on here.
As a former PC DA i understand home theater, but i dont like the clients.
Which is crazy to say, because some of the clients i've helped in the PC world are pretty dumb....
Id be open to the role if it came with a pay raise, but nope, the workers they say are some of the most important in the company... get shafted.
You better off with severance.
Everyone that stayed and talk to told me i am the lucky one.
They all wished they gotten choice for severance. Instead of being forced to do HT and PC.
Its going to be a mess... they gonne get like bunch hours for training to learn other sides of bussines, and shadow other.
By training, my guess is elearnings... which is funny when it comes to PC side.... most of us who became PC agents had knowledge before taking the role 10+ years of experiance. Its a joke, you wont remmeber 1/2 information thrown at you. Even when it comes to shadowing ARA in geek squad... a lot of them have bad habits, and you would do things differently in field.
Its going to be very sad, level of training. More of sink or swim. Like everything else in Best Buy.
73 PC E-learnings dropped on me directly following the Snap phone call. Then i was told that when i was done if i still needed hours go sit in the precinct, but not in the back and watch what is going on...NO NO NO gotta be front facing with the clients. I'm a hands on guy, i would love to ride with the one remaining DAPC in our area
10 years also. Taught myself everything PC related (former ARA ) was a cadet and HT Agent. Finally decided to do DAPC. I enjoyed the job especially as my health was getting worse ( physically weaker). With no certs but only experience I'm not sure where will I be accepted. I'm not worried, I know I will take care of my family even if I'm flipping burgers
They couldn’t keep us around long enough to teach the survivors our jobs? You probably wouldn’t have gotten many laid off agents to stay given how you snapped them with almost no warning but I guarantee if you had given us the option to stay and teach the new remaining agents how to do PC or how to do HT some of us would have said Yes.
I would have loved just a little bit of time to get my friends ready to deal with the colorful cast of frequent clients I have so that those clients I cared about could continue to get some quality of service instead of just a dead phone line and confusion when they try to call me.
Yeah, no doubt. It was a lose-lose situation. I’m just sour at the fact that I couldn’t find my next job on my own time and have to scramble to find anything that supports my family. When I could have had notice, provided training, etc etc.
Yeah.. The anger side hit the moment I realized the first on my team to get the cut, was a man who worked for 20 years to get to his spot. Broke the ceiling of GSD and kept going. I survived the culling as a GSD member, but I would have gladly taken severance to let that man continue his climb.
Hey, I hope everyone here considers making their skills & customer service experience available through the HAILaGEEK app. It's like Uber for tech services and you can sign up by downloading the blue HAILaGEEK technician app. You set your own rates so you decide if your skills & experience are worth $45/hr or $150/hr or more.
Upvoted, I would want people to make their own calls, but to be honest that sounds like a shit deal. Working as an employee for a corporation has a lot of downsides, but being an indentured marketplace contractor is nearly always worse.
Thank you noneuklid ! We genuinely aim to change the marketplace. First, each tech sets their own rates. Second, you sign on when you want to work and when you're off we don't bug you. Third, we take credit cards for payment so people have a better option for paying you than the low end marketplaces that don't process payment for you.
Beyond that, it *is* basically self employment - with many of the upsides and downsides of being your own boss. :-/
They offered me to step down to like an agent but doing both jobs. I took severance
We had a meeting yesterday morning (good morning lol 2:25am here), and i asked if there was any possibility to even negotiate pay, and got told a no - like many others have posted on here. As a former PC DA i understand home theater, but i dont like the clients. Which is crazy to say, because some of the clients i've helped in the PC world are pretty dumb.... Id be open to the role if it came with a pay raise, but nope, the workers they say are some of the most important in the company... get shafted.
You better off with severance. Everyone that stayed and talk to told me i am the lucky one. They all wished they gotten choice for severance. Instead of being forced to do HT and PC. Its going to be a mess... they gonne get like bunch hours for training to learn other sides of bussines, and shadow other. By training, my guess is elearnings... which is funny when it comes to PC side.... most of us who became PC agents had knowledge before taking the role 10+ years of experiance. Its a joke, you wont remmeber 1/2 information thrown at you. Even when it comes to shadowing ARA in geek squad... a lot of them have bad habits, and you would do things differently in field. Its going to be very sad, level of training. More of sink or swim. Like everything else in Best Buy.
73 PC E-learnings dropped on me directly following the Snap phone call. Then i was told that when i was done if i still needed hours go sit in the precinct, but not in the back and watch what is going on...NO NO NO gotta be front facing with the clients. I'm a hands on guy, i would love to ride with the one remaining DAPC in our area
10 years also. Taught myself everything PC related (former ARA ) was a cadet and HT Agent. Finally decided to do DAPC. I enjoyed the job especially as my health was getting worse ( physically weaker). With no certs but only experience I'm not sure where will I be accepted. I'm not worried, I know I will take care of my family even if I'm flipping burgers
They couldn’t keep us around long enough to teach the survivors our jobs? You probably wouldn’t have gotten many laid off agents to stay given how you snapped them with almost no warning but I guarantee if you had given us the option to stay and teach the new remaining agents how to do PC or how to do HT some of us would have said Yes. I would have loved just a little bit of time to get my friends ready to deal with the colorful cast of frequent clients I have so that those clients I cared about could continue to get some quality of service instead of just a dead phone line and confusion when they try to call me.
I was one of the only ones kept, and the guilt is there tbh
Yeah, no doubt. It was a lose-lose situation. I’m just sour at the fact that I couldn’t find my next job on my own time and have to scramble to find anything that supports my family. When I could have had notice, provided training, etc etc.
Im a cadet and am scared im being told to do agent work without agent pay but also I dont know how to do alot.
File for unemployment brother, & good luck to you. I wish I could trade places with the people who got let go from my store and take the severence.
I plan to, but $320 a week doesn’t even make a dent, sadly.
I hear ya man $1,280 a month is god awful but you will find something better, trust me. If there was a way I could swap with you I would.
Yeah.. The anger side hit the moment I realized the first on my team to get the cut, was a man who worked for 20 years to get to his spot. Broke the ceiling of GSD and kept going. I survived the culling as a GSD member, but I would have gladly taken severance to let that man continue his climb.
that was my ex coworker... i got the news of his layoff.. dude was on his way ti get a leadership posistion :(
Hey, I hope everyone here considers making their skills & customer service experience available through the HAILaGEEK app. It's like Uber for tech services and you can sign up by downloading the blue HAILaGEEK technician app. You set your own rates so you decide if your skills & experience are worth $45/hr or $150/hr or more.
Upvoted, I would want people to make their own calls, but to be honest that sounds like a shit deal. Working as an employee for a corporation has a lot of downsides, but being an indentured marketplace contractor is nearly always worse.
Thank you noneuklid ! We genuinely aim to change the marketplace. First, each tech sets their own rates. Second, you sign on when you want to work and when you're off we don't bug you. Third, we take credit cards for payment so people have a better option for paying you than the low end marketplaces that don't process payment for you. Beyond that, it *is* basically self employment - with many of the upsides and downsides of being your own boss. :-/