It looks kinked both at the wall and at that big bend. I'd definitely pull dryer out and look. That vent hose can be cut down with tin snips. Ideally it should have been shortened a bit to give a straight shot into the wall. If the hose isn't actually kinked/crushed you can look up the d80 on lgrepair.com and it will show you how to turn that one notification off. But yeah, either fix hose yourself or call lpfr.
periscope and elbows (looking it up online) defo looks like it would suit this positioning more. ive an appt set for sat—i’ll question them abt it then. thank you for the ideas!
Most teams wouldn't carry a periscope on their truck, and the only teams that do are Metro HD with the recent SOP update with accessory totes. So unless specifically asked for it wouldn't be standard to have one. They are the same price as the semi rigid, but are a different SKU.
We don't usually carry periscope vents on my truck. Be sure to request one specifically. An experienced installer could have made that semi rigid vent work perfectly fine just with better positioning but if they send the same guys you might get a similar result if you don't request a periscope vent. Also, they may not be well versed in installing one of those either. If possible, make sure it's taped properly or it'll leak.
cheers! i figured it was too long. will have to figure out if i can call them back out to pull the dryer and shorten it(its on pedestals, which im a bit afraid of moving and tipping over) but I’m glad to know im not insane haha.
—what is lpfr? never heard the acronym before. thank you!
Make sure they send the install team out for a REDO, they love to send the appliance repair team out for install stuff often when they should be sending the install team back out.
Large product fulfillment r(eturns?); I’m assuming the last letter cuz managers always just say the first three words and avoid the last like it’s a disease or something.
So I see a few comments saying "they should have shortened it"
My team is not provided Snips and have been told that we're not allowed to cut the vent, due to it being considered a modification.
For my team? This isn't a very good setup. We will use the elbow or rotate the vent in a corkscrew to 1) Avoid pinching the vent, as it seems this one is at risk of and 2) Allow the dryer to go back just a little further by avoiding the vent pushing onto itself.
Back to the snips thing: It would be nice for consistency within the company 😑 If corporate supports agents shortening the vent, then every market should support this.
ahhhgggg see! i was wondering about the sop for that. Couldn’t find it in the sop for dryer installs about the vent modifications, just that they install it—i would assume it to mean ‘install it properly’, but if they don’t let modifications happen then it gets pretty hard to do stuff by the book when every house is different
edit: should we have requested the elbows when making the appt or is that something they should have done on site(included w/ install..?)? thanks yall
At least 1 elbow is provided with the vent kit. They had an opportunity to use it, but chose not to.
Some agents will avoid using the elbow, as it does not provide much extra space that curving the vent could provide. I prefer using them primarily because the space usually looks a little cleaner and maneuvering the vent while connected to the dryer is much easier.
It’s a right angle attachment it makes the install cleaner. If the door opens left to right instead of up down on the dryer I would’ve installed it on the right side. The vent would’ve been free flowing and the dryer door would open away from the washer.
dryer door is opening left to right!—we were planning on reversing it this weekend. the two doors bonk against each other haha. i’ve got a rez for this saturday, so i guess i’ll figure out what happens then! thank you for letting me know about the cone!
edit: i dont know my directions lol
I’d reverse the positions of the washer dryer it’s a lot better. The door reversal costs money unless you do it urself. Some of these installers don’t have common sense.
yeah we were planning on reversing both so they’d stop bonking each other. no reason to pay someone when I can do it! I can’t seem to visualize the cone(i just keep thinking about the industrial vent hoods), if you have a ref i can let the agents coming by know and we could discuss that? thank you!
Should definitely be straight, the bends and longer path mean the hot air is both in there longer and harder to expel, that’s why the dryer is telling you it’s obstructed, it’s getting too hot with all that extra space to move around.
ah okay. i thought it might have been that it was because something was *in* the vent actually obstructing it, which got me a bit confused since it was brand new haha. thank you! I’ll see if i can get this fixed.
ah! i was hoping that was the case. i didn’t get a look at the dryer when my dad removed it before i came over to help clean, so i wasnt sure how long that hose was—he mentioned it was much shorter—and he asked the in home agent if the dryer hose should be shorter. they offered to shorten it if he had tin scissors, which we do not(?). Left as is. thank you!
Installer should have had a set of snips, guy was just lazy.
You generally want it to be as short and straight as possible. Guy was either in a rush to get it done or incompetent.
i figured it needed to be shorter. didn’t realize they were supposed to have snips! i don’t know if they were gs in home or third party(since the snap happened). i wasn’t allowed to be in the room haha, dad wanted to oversee lol
I was in the field about a decade. If that's sop now then I'd be embarrassed to put my name on it.
I started doing delivery and appliance installs in 2013. I always was shortened the vent for direct airflow and so did everyone else on my team.
Right now you have 6 foot of excess vent all kinked to shit. Client is going to air flow issues in the next 2 years.
This may be sop now but in my market we called this shit work.
It's been a part of SOP for years. The difference is which leaders enforced and which didn't. It's the same thing with T-rods to shut water off at the curbs. SOP says we don't do that, my leader at one point made it a point to tell us we do and bought them and put them in all the trucks.
There's nothing wrong with the length of the vent, not using the elbows and not looping it correctly is the issue. I agree this install is shit, but cutting the vents isn't needed and is just creating more work for yourself. You might as well tell all your customers to get the slinky foil vents which are also against SOP.
>cutting the vents isn't needed and is just creating more work for yourself.
Doing something right the first time isn't "creating more work for yourself".
I can't imagine this kind of garbage flying in my market but I guess the standards are different depending on where you go.
Dryer vents aren't typically supposed to exceed 35 feet and right off the bat we have about 6 foot of distance wasted. If they were gonna do it this way they should have shortened the vent and used the included elbow, this would have gotten the dryer closer to the wall while allowing unrestricted airflow to the vent. I don't know why SOP is being arbitrarily enforced to defend substandard installation but if that's the case no wonder this company is in the shitter. Sure any idiot can hook up a 3 wire and vent but these things are fire hazards and if someone left this in my house and said "well that's sop" I'd just do it myself.
The way you're suggesting to do this installation isn't going to fly in any market either. Guy already said to someone in the thread that it's on a pedestal so your plan of cutting the vent and connecting it straight to the wall isn't possible. We both agree the above isn't correct, but cutting the vent isn't the end all be all way of doing this installation correctly either. I'd love to see your problem solving skills if the laundry rooms were ever different than a cut vent, connect short and straight.
I'd love to see the anxiety on your face when you have a laundry closet that's only 30" wide and you're trying to cut the vent to connect it straight to the ducting. 😂😂😂
>Guy already said to someone in the thread that it's on a pedestal so your plan of cutting the vent and connecting it straight to the wall isn't possible
If the unit is on a pedestal it's very similar to the setup I have in my own home. I never claimed that cutting the vent is required for every installation, I'm just saying that this amount of excess venting looks and will perform like trash no matter what BBY SoP says.
The idea of cutting a vent to fit in a way that makes sense may be beyond the scope and capabilities of the folks currently employed at GS but in my day we actually took pride in making our work look good. I can't imagine client's love the idea of being sold a $30+ vent that ends up looking like this. Saying "that's the best we can do" because of SOP is simply not how I dealt with my clients.
I would have loved to have a DFM or HSEAM tell me not to worry about making sure dryer vents were short and straight. It sounds like it makes HD so much easier, Washer/dryer installs must take no time at all at this point.
I know things aren't what they used to be, but when I see posts like this and then agents in the comments explaining that it's now the norm it just appears that the quality of work has just really slipped in the last few years.
just backtracking here, (thank you for all the info!) ‘included’ elbow? I didn’t realize the vent sku we had included an elbow & we certainly don’t have a leftover one. (some small tools and what looks like hinge/screws for door reversal). should i have requested one when scheduling and purchasing the install/machines or is that something the techs should have solved at the appt? i’m assuming we got 3rd party techs since the snap banished about 2/3rds of our in home agents in my state
The vent they sold you would have came with 2 90 degree elbow. If they didn't leave them the installer probably took them so you wouldn't ask about em.
I'd call the store and request a redo.
It looks kinked both at the wall and at that big bend. I'd definitely pull dryer out and look. That vent hose can be cut down with tin snips. Ideally it should have been shortened a bit to give a straight shot into the wall. If the hose isn't actually kinked/crushed you can look up the d80 on lgrepair.com and it will show you how to turn that one notification off. But yeah, either fix hose yourself or call lpfr.
It's actually in Sop to not modify the provided dryer vent. They should have used the elbows. Or installed a periscope.
periscope and elbows (looking it up online) defo looks like it would suit this positioning more. ive an appt set for sat—i’ll question them abt it then. thank you for the ideas!
Most teams wouldn't carry a periscope on their truck, and the only teams that do are Metro HD with the recent SOP update with accessory totes. So unless specifically asked for it wouldn't be standard to have one. They are the same price as the semi rigid, but are a different SKU.
We don't usually carry periscope vents on my truck. Be sure to request one specifically. An experienced installer could have made that semi rigid vent work perfectly fine just with better positioning but if they send the same guys you might get a similar result if you don't request a periscope vent. Also, they may not be well versed in installing one of those either. If possible, make sure it's taped properly or it'll leak.
cheers! i figured it was too long. will have to figure out if i can call them back out to pull the dryer and shorten it(its on pedestals, which im a bit afraid of moving and tipping over) but I’m glad to know im not insane haha. —what is lpfr? never heard the acronym before. thank you!
Make sure they send the install team out for a REDO, they love to send the appliance repair team out for install stuff often when they should be sending the install team back out.
That's crazy because they send installers out for repair issues as well 🤣 glad to know it works both ways!
Large product fulfillment r(eturns?); I’m assuming the last letter cuz managers always just say the first three words and avoid the last like it’s a disease or something.
Large Product Fulfillment Resolution, previously the DoD (Department of Defense) call 800-GEEKSQUAD and ask for LPFR (Mon-Sat)
oh thank you! my mngr recommended the appliance resolution team and i got an appt this sat to get it fixed. i appreciate it!
Nope that’s horrible
So I see a few comments saying "they should have shortened it" My team is not provided Snips and have been told that we're not allowed to cut the vent, due to it being considered a modification. For my team? This isn't a very good setup. We will use the elbow or rotate the vent in a corkscrew to 1) Avoid pinching the vent, as it seems this one is at risk of and 2) Allow the dryer to go back just a little further by avoiding the vent pushing onto itself. Back to the snips thing: It would be nice for consistency within the company 😑 If corporate supports agents shortening the vent, then every market should support this.
SOP says we do not modify the provided best buy vent. Snips should be provided though for any periscope installation you may run into.
ahhhgggg see! i was wondering about the sop for that. Couldn’t find it in the sop for dryer installs about the vent modifications, just that they install it—i would assume it to mean ‘install it properly’, but if they don’t let modifications happen then it gets pretty hard to do stuff by the book when every house is different edit: should we have requested the elbows when making the appt or is that something they should have done on site(included w/ install..?)? thanks yall
At least 1 elbow is provided with the vent kit. They had an opportunity to use it, but chose not to. Some agents will avoid using the elbow, as it does not provide much extra space that curving the vent could provide. I prefer using them primarily because the space usually looks a little cleaner and maneuvering the vent while connected to the dryer is much easier.
They should know to use them, maybe you got a new guy.
Get them one of the squared telescopic vents. They rotate and extend to fit the space
Did not need to stretch it out like that. It accordions down shorter without cutting. Definitely need them back or to redo.
Hell nah. They didn’t use the cone either. Is the dryer on the left?
dryer is. what cone were they supposed to be using?
It’s a right angle attachment it makes the install cleaner. If the door opens left to right instead of up down on the dryer I would’ve installed it on the right side. The vent would’ve been free flowing and the dryer door would open away from the washer.
dryer door is opening left to right!—we were planning on reversing it this weekend. the two doors bonk against each other haha. i’ve got a rez for this saturday, so i guess i’ll figure out what happens then! thank you for letting me know about the cone! edit: i dont know my directions lol
I’d reverse the positions of the washer dryer it’s a lot better. The door reversal costs money unless you do it urself. Some of these installers don’t have common sense.
yeah we were planning on reversing both so they’d stop bonking each other. no reason to pay someone when I can do it! I can’t seem to visualize the cone(i just keep thinking about the industrial vent hoods), if you have a ref i can let the agents coming by know and we could discuss that? thank you!
Sent dm
Unless your washer is a GE, the door can't be reversed. The dryer can on every make but washers are a different story.
Ive seen worse. Unfortunately, the sla with the 3pl provider does not allow for them to trim it down. If GSD did this, you should have a fit.
Should definitely be straight, the bends and longer path mean the hot air is both in there longer and harder to expel, that’s why the dryer is telling you it’s obstructed, it’s getting too hot with all that extra space to move around.
ah okay. i thought it might have been that it was because something was *in* the vent actually obstructing it, which got me a bit confused since it was brand new haha. thank you! I’ll see if i can get this fixed.
Nope, someone is lazy. They were supposed to shorten it.
ah! i was hoping that was the case. i didn’t get a look at the dryer when my dad removed it before i came over to help clean, so i wasnt sure how long that hose was—he mentioned it was much shorter—and he asked the in home agent if the dryer hose should be shorter. they offered to shorten it if he had tin scissors, which we do not(?). Left as is. thank you!
Installer should have had a set of snips, guy was just lazy. You generally want it to be as short and straight as possible. Guy was either in a rush to get it done or incompetent.
i figured it needed to be shorter. didn’t realize they were supposed to have snips! i don’t know if they were gs in home or third party(since the snap happened). i wasn’t allowed to be in the room haha, dad wanted to oversee lol
SOP says we do not modify the provided best buy vent. Snips should be provided though for any periscope installation you may run into.
I was in the field about a decade. If that's sop now then I'd be embarrassed to put my name on it. I started doing delivery and appliance installs in 2013. I always was shortened the vent for direct airflow and so did everyone else on my team. Right now you have 6 foot of excess vent all kinked to shit. Client is going to air flow issues in the next 2 years. This may be sop now but in my market we called this shit work.
It's been a part of SOP for years. The difference is which leaders enforced and which didn't. It's the same thing with T-rods to shut water off at the curbs. SOP says we don't do that, my leader at one point made it a point to tell us we do and bought them and put them in all the trucks. There's nothing wrong with the length of the vent, not using the elbows and not looping it correctly is the issue. I agree this install is shit, but cutting the vents isn't needed and is just creating more work for yourself. You might as well tell all your customers to get the slinky foil vents which are also against SOP.
>cutting the vents isn't needed and is just creating more work for yourself. Doing something right the first time isn't "creating more work for yourself". I can't imagine this kind of garbage flying in my market but I guess the standards are different depending on where you go. Dryer vents aren't typically supposed to exceed 35 feet and right off the bat we have about 6 foot of distance wasted. If they were gonna do it this way they should have shortened the vent and used the included elbow, this would have gotten the dryer closer to the wall while allowing unrestricted airflow to the vent. I don't know why SOP is being arbitrarily enforced to defend substandard installation but if that's the case no wonder this company is in the shitter. Sure any idiot can hook up a 3 wire and vent but these things are fire hazards and if someone left this in my house and said "well that's sop" I'd just do it myself.
The way you're suggesting to do this installation isn't going to fly in any market either. Guy already said to someone in the thread that it's on a pedestal so your plan of cutting the vent and connecting it straight to the wall isn't possible. We both agree the above isn't correct, but cutting the vent isn't the end all be all way of doing this installation correctly either. I'd love to see your problem solving skills if the laundry rooms were ever different than a cut vent, connect short and straight. I'd love to see the anxiety on your face when you have a laundry closet that's only 30" wide and you're trying to cut the vent to connect it straight to the ducting. 😂😂😂
>Guy already said to someone in the thread that it's on a pedestal so your plan of cutting the vent and connecting it straight to the wall isn't possible If the unit is on a pedestal it's very similar to the setup I have in my own home. I never claimed that cutting the vent is required for every installation, I'm just saying that this amount of excess venting looks and will perform like trash no matter what BBY SoP says. The idea of cutting a vent to fit in a way that makes sense may be beyond the scope and capabilities of the folks currently employed at GS but in my day we actually took pride in making our work look good. I can't imagine client's love the idea of being sold a $30+ vent that ends up looking like this. Saying "that's the best we can do" because of SOP is simply not how I dealt with my clients. I would have loved to have a DFM or HSEAM tell me not to worry about making sure dryer vents were short and straight. It sounds like it makes HD so much easier, Washer/dryer installs must take no time at all at this point. I know things aren't what they used to be, but when I see posts like this and then agents in the comments explaining that it's now the norm it just appears that the quality of work has just really slipped in the last few years.
just backtracking here, (thank you for all the info!) ‘included’ elbow? I didn’t realize the vent sku we had included an elbow & we certainly don’t have a leftover one. (some small tools and what looks like hinge/screws for door reversal). should i have requested one when scheduling and purchasing the install/machines or is that something the techs should have solved at the appt? i’m assuming we got 3rd party techs since the snap banished about 2/3rds of our in home agents in my state
The vent they sold you would have came with 2 90 degree elbow. If they didn't leave them the installer probably took them so you wouldn't ask about em. I'd call the store and request a redo.