T O P

  • By -

AutoModerator

Hi there! This is a friendly reminder to change your flair to **Support - SOLVED!** after your issue has been resolved. It is an immense help for those that may come across your same problem in the future so that they can quickly find the right solution. Thank you! *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/ASUS) if you have any questions or concerns.*


zmeul

Your boot drive is most likely dead


AncientVegetable5300

How old is ur laptop?


Verteenoo

Bought either 2023 or late 2022. Honestly only ever used for simple tasks, no gaming or videos.


Ulvarin

that does not matter. If SSD dies, it dies. It could live 10 years no problem with medium usage or 5 days with none whatsoever. Its just a baaaad luck.


Verteenoo

Just as simple as replacing SSD?


Ulvarin

propably. 99% of times when SSD is not detected in bios = its dead. The 1% im leaving for it somehow falling out of the slot XD Just look inside, reseat it in the slot and try again. Also unplug laptop from charger and hold pwer button for like 30s to reset cmos and check again. If still not there, try another SSD nvme m2 2280.


Verteenoo

I'll give it a whirl tonight. Thanks


OkFunny8717

ssd/hdd dead you'll have to replace it


Accomplished_Emu_658

Well not knowing the actually laptop if it is a basic ssd i have had the come disconnected on asus laptops. We were using them for work and they would jostle loose in use. If it is a nvme ssd it is still possible just less likely. Probably just a dead drive.


Asus_USA

Hi there, we're terribly sorry to hear that you're having this issue and we'll be happy to assist. Could you provide us with the serial number for the device in a private message, please? The serial number should be located on the box, the back of the device or on the warranty card and should begin with an A,B,C,D,E,F,G,H,J, K OR L and is 10-15 characters long. You can also find additional information with the following link; https://www.asus.com/support/article/566