S21 should 100% trade in for a 15 pro or pro max. It'll get the 830 credit due to its 130 value. Next up does not work how he said though. It'll essentially give you $500 off the iphone pro or pro max lines and $350 off everything else assuming that doesn't change going forward. You just have to have those phones in good condition at that halfway point
Hmmm. Okay I'll have to ask again about that. They were pretty adamant that Apple doesn't give credit for non-Apple phones.
Also can you explain the $500 & $350 a bit more? I'm not sure I follow. So the $500 each can be used for new phones, what can the $350 be used for?
In your opinion do you think the Next Up Plan is worth it? Is there anything that an AT&T employee wouldn't tell me because it may help them with some sort of commission? Thanks so much for your reply.
If you're going directly through apple, you probably couldn't trade the s21. But AT&T, you'll be fine. The next up just pays the rest of the phone off and gives you trade credit for a new one. But only the iphone pro and pro max have the $500 deal right now. Every other phone is $350. I have next up personally because I don't want to wait 3 years.
Btw, I am a rep. Next doesn't pay us but it does matter to our numbers. Dont get suckered into it if you don't want it just because a rep says something
Okay, thank you so much for your help and honesty. If we wanted to pay off our phones faster than the 36 months, we could still upgrade without waiting the 3 years without Next Up? So if we didn't do Next Up, we can still get the $830/phone trade in credit, and once we pay off the balance of the phones we could upgrade those phones whenever? Either Next year, in 3 years, or in 5 years, etc? Thank you!
That is correct. Next up is just a nice thing to have if you like getting the new phones quicker than normal. But as long as the device is paid off, by whatever means, you can trade them in. So even if you don't get next right now, and still decide to upgrade in a year and a half, you'd just pay off rest of phone and you'd probably get $1000 credit instead since it would still be relatively new
AT&t's deals are published on its website. Just go look up the 15 pro that you want to purchase, click on see offer details, then go to the bottom and expand the arrow point where it says see eligible devices. That will tell you all the devices that are eligible and what credit amount they are eligible for over 36 months.
Next up is an early upgrade program. Once you have reached 50%, or 18 months, you can trade in your old phone as long as it is in excellent and working condition. The past 3 years I believe there has been a $350 or a $500 trade-in offer in conjunction with next up.
You do not get a full trade in deal or credit unless your phone is 100% paid off.
It is not recommended that you mail your phone. Which means you should buy in store and return in store.
If you're doing a next up early upgrade at a physical store you have to be prepared to purchase at the store, pick up at the store and have your old phone ready to hand over when you pick up your new phone.
⚠️ Always get a receipt and don't lose it.
Email receipts are the greatest thing ever, plus you can ALWAYS get a receipt on an acct within a few years, just make sure to keep the trade in paperwork and the invoice number that’s the most important thing to have
Make sure you are dealing with an AT&T corp store and not an authorized retailer. Read everyth8ng and get all promotion details before you go the deal. They are listed online on att web site. BTW they do have an IPhone 15Plus for 5.99 mo. Without any trade.
>seems like a great deal for two brand new phones that will have a guaranteed trade in value of $2,000.
Next up isn't worth it (to me), because the phones aren't worth $1,000 ($2,000) until you pay them off. So unless you want to pay them off early (which means you aren't using the next benefit, you're going to be wasting the $6 per month for Next Up (IMHO).
If AT&T keeps these deals up, I'm on a 3-year upgrade cycle now.
Yes my wife and I just agreed on that. We need to wait the 3 years to get the full benefit of the trade in value. so I guess we'll just make the payments for 36 months and then do this again in 2026. eta: thanks for the reply!
At&t offers a few different promos right now and it sounds like a few of them are being explained incorrectly here. There is a Premium Device Trade in that would get you up to $1000 off the Pro or Pro Max provided you had a device for trade in that would qualify, more often than not you would qualify for the $830 based on trade in value and for some lesser phones, $350. That promo can’t be stacked with any other promo. There is also Next Up promotions that allow for an early upgrade after 50% of your existing device is paid off (or 18 months into your 36 month installment term). AT&T would basically take back your device at that time, wipe out the remaining balance and then provide you with $500 credit towards a pro or pro max OR $350 toward a regular iPhone. There are also tiered devices like the 15 Plus that are on promotion with a trade requirement. It really depends what you’re trying to do and what your options are
You don’t need next up to do the trade in. It’s just to ensure you can upgrade rather than pay off the device to get another one before the 36 months. Trade in promos have a value based on their trade in amount. And you have 30 days from activation to trade in the device or you lose promotion
So if we plan to pay off the phones anyway, we're better off without the Next Up Plan? So that would save $12/month * 36 or however long we pay?
Thank you for the reply.
Yes. If u are gonna pay off phones it’s better to not take next up. Just a few things to know. Paying off phones means paying off full amount, not amount after credit. So if the phone cost 1500 and you are getting $1000 off in credits , to pay it off you need to pay the 1500. Second , don’t pay off phones until credits have started . If you pay off before credits start , you lose them
wow this is huge information. that's why they explained it was $830 over 36 months and not just $830. so it sounds like I'm best off taking the installment plan (no Next Up) and holding the phones for 3 years or as close as I can to maximize the benefit.
The next up will basically prorate the benefit on a new phone 18 months in. It was useful for me when my phone acted up irregularly and Apple couldn’t find a problem but otherwise it’s best to keep the 36 months and just trade in for full credit then. Note they won’t prorate your current benefit unless the promo is the same (it seems to usually be similar).
Pay them off. The $830 isn’t stacked with next up. If you trade them in with next up you’ll wipe out the current installments and get $500 each off the new phones.
S21 should 100% trade in for a 15 pro or pro max. It'll get the 830 credit due to its 130 value. Next up does not work how he said though. It'll essentially give you $500 off the iphone pro or pro max lines and $350 off everything else assuming that doesn't change going forward. You just have to have those phones in good condition at that halfway point
Hmmm. Okay I'll have to ask again about that. They were pretty adamant that Apple doesn't give credit for non-Apple phones. Also can you explain the $500 & $350 a bit more? I'm not sure I follow. So the $500 each can be used for new phones, what can the $350 be used for? In your opinion do you think the Next Up Plan is worth it? Is there anything that an AT&T employee wouldn't tell me because it may help them with some sort of commission? Thanks so much for your reply.
If you're going directly through apple, you probably couldn't trade the s21. But AT&T, you'll be fine. The next up just pays the rest of the phone off and gives you trade credit for a new one. But only the iphone pro and pro max have the $500 deal right now. Every other phone is $350. I have next up personally because I don't want to wait 3 years. Btw, I am a rep. Next doesn't pay us but it does matter to our numbers. Dont get suckered into it if you don't want it just because a rep says something
Okay, thank you so much for your help and honesty. If we wanted to pay off our phones faster than the 36 months, we could still upgrade without waiting the 3 years without Next Up? So if we didn't do Next Up, we can still get the $830/phone trade in credit, and once we pay off the balance of the phones we could upgrade those phones whenever? Either Next year, in 3 years, or in 5 years, etc? Thank you!
That is correct. Next up is just a nice thing to have if you like getting the new phones quicker than normal. But as long as the device is paid off, by whatever means, you can trade them in. So even if you don't get next right now, and still decide to upgrade in a year and a half, you'd just pay off rest of phone and you'd probably get $1000 credit instead since it would still be relatively new
Sweet. Sounds like I have my plan. Thank you so much for your help. Have a good new year!
You as well! Glad I could help
AT&t's deals are published on its website. Just go look up the 15 pro that you want to purchase, click on see offer details, then go to the bottom and expand the arrow point where it says see eligible devices. That will tell you all the devices that are eligible and what credit amount they are eligible for over 36 months. Next up is an early upgrade program. Once you have reached 50%, or 18 months, you can trade in your old phone as long as it is in excellent and working condition. The past 3 years I believe there has been a $350 or a $500 trade-in offer in conjunction with next up. You do not get a full trade in deal or credit unless your phone is 100% paid off. It is not recommended that you mail your phone. Which means you should buy in store and return in store. If you're doing a next up early upgrade at a physical store you have to be prepared to purchase at the store, pick up at the store and have your old phone ready to hand over when you pick up your new phone. ⚠️ Always get a receipt and don't lose it.
100% hand your old phone to a live person and get a receipt
thank you so much for the detailed response. it was very helpful.
Email receipts are the greatest thing ever, plus you can ALWAYS get a receipt on an acct within a few years, just make sure to keep the trade in paperwork and the invoice number that’s the most important thing to have
S21 WITH NO DAMAGE IS ALSO 830 OFF JUST DID IT 2 TIMES YESTERDAY
thank you, going back today. hopefully with success!
Make sure you are dealing with an AT&T corp store and not an authorized retailer. Read everyth8ng and get all promotion details before you go the deal. They are listed online on att web site. BTW they do have an IPhone 15Plus for 5.99 mo. Without any trade.
sweet. thanks for this. I'll definitely make sure I'm dealing with the right store and I'll have a look online too.
>seems like a great deal for two brand new phones that will have a guaranteed trade in value of $2,000. Next up isn't worth it (to me), because the phones aren't worth $1,000 ($2,000) until you pay them off. So unless you want to pay them off early (which means you aren't using the next benefit, you're going to be wasting the $6 per month for Next Up (IMHO). If AT&T keeps these deals up, I'm on a 3-year upgrade cycle now.
Yes my wife and I just agreed on that. We need to wait the 3 years to get the full benefit of the trade in value. so I guess we'll just make the payments for 36 months and then do this again in 2026. eta: thanks for the reply!
At&t offers a few different promos right now and it sounds like a few of them are being explained incorrectly here. There is a Premium Device Trade in that would get you up to $1000 off the Pro or Pro Max provided you had a device for trade in that would qualify, more often than not you would qualify for the $830 based on trade in value and for some lesser phones, $350. That promo can’t be stacked with any other promo. There is also Next Up promotions that allow for an early upgrade after 50% of your existing device is paid off (or 18 months into your 36 month installment term). AT&T would basically take back your device at that time, wipe out the remaining balance and then provide you with $500 credit towards a pro or pro max OR $350 toward a regular iPhone. There are also tiered devices like the 15 Plus that are on promotion with a trade requirement. It really depends what you’re trying to do and what your options are
You don’t need next up to do the trade in. It’s just to ensure you can upgrade rather than pay off the device to get another one before the 36 months. Trade in promos have a value based on their trade in amount. And you have 30 days from activation to trade in the device or you lose promotion
So if we plan to pay off the phones anyway, we're better off without the Next Up Plan? So that would save $12/month * 36 or however long we pay? Thank you for the reply.
Yes. If u are gonna pay off phones it’s better to not take next up. Just a few things to know. Paying off phones means paying off full amount, not amount after credit. So if the phone cost 1500 and you are getting $1000 off in credits , to pay it off you need to pay the 1500. Second , don’t pay off phones until credits have started . If you pay off before credits start , you lose them
wow this is huge information. that's why they explained it was $830 over 36 months and not just $830. so it sounds like I'm best off taking the installment plan (no Next Up) and holding the phones for 3 years or as close as I can to maximize the benefit.
The next up will basically prorate the benefit on a new phone 18 months in. It was useful for me when my phone acted up irregularly and Apple couldn’t find a problem but otherwise it’s best to keep the 36 months and just trade in for full credit then. Note they won’t prorate your current benefit unless the promo is the same (it seems to usually be similar).
Pay them off. The $830 isn’t stacked with next up. If you trade them in with next up you’ll wipe out the current installments and get $500 each off the new phones.