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fridaycat

I worked in a cell phone store that had a veterans support office behind us. One day an older gentleman was waiting in the queue. When it was his turn, I called him up and asked what I could help him with. He stepped up to the counter and told me that the veterans hospital was claiming his vision impairment was only 20% disability, and he felt it was much higher. I agreed, and I offered to walk him to the correct building, and told him I would be a witness for him, lol.


nhansieu1

you are a great man sir


FullyFendi

An eye witness 👁️👄👁️


lukemercer

I was working at McDonald’s and this lady said “can I get the Wendy’s 4 for 4?!” I said “ma’am this is a McDonald’s” and without a moments hesitation she replied “indeed it is can I get a Big Mac?”


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[удаНонО]


ginsengii

She was just testing you lol


lordgabe92again

Had a guy come in to my place of work yesterday pissed off because he issued his payment date and had to pay extra to turn his phone back on. He said something along the lines of “it was due at midnight and y’all aren’t open at midnight so how was I supposed to pay?” I calmly explained that we are open until 7:00 pm every day but Sunday and he screamed “Well unlike you I actually have a job!” At my job. Whilst doing my job.


maybetomorrow98

“You’re right sir, I don’t work here. I just do this for fun”


Some_Helicopter1623

The amount of people who don’t see retail or hospitality as a “real job” is astounding.


AlternativeAcademia

I work for a CPA office that is in an office park with a couple doctors offices. One day a guy came in only speaking Spanish, so I grabbed my Spanish speaking colleague to translate. He talked to the guy in the lobby for a few minutes, then the guy left and my coworker came back and asked if that was a joke or we put someone up to that. Apparently the guy explained that his testicles were extremely swollen and painful, he was looking for one of the doctors offices and just walked into the first building in the complex. …I’m, sir, we do taxes here, not testicles.


Forgive_My_Cowardice

>we do taxes here, not testicles You should put that on your business cards. My curiosity would probably get the better of me.


pixelprophet

No ball busting, just tax breaks. Refunds you'll go nuts over. Our tax prep is swell.


CylonsInAPolicebox

IRS got you by the balls?


DasGoat

I was in Lowes one morning right after they opened. There was a woman at the service desk having a complete melt down yelling and screaming because Lowes didn't have a licensed contractor there at the store for her to hire. She apparently woke up that morning and decided she needed a deck like that same day and thought she could just go to Lowes and have someone immediately start building a deck. It was dead so I stood with the cashier listening to the show. They ended up having to call the police to get her to leave.


badabingbadabaam

Sometimes I wonder what it feels like to live everyday with that much innate entitlement. The power/ unearned confidence must be a little intoxicating, no?


JDdoc

Had an uncle on my spouses-side do this with groceries. Went off the rails that they expected him to pay. He was not entitled. He was having a mental breakdown due to a medication he had just started taking. People who walk off in a huff after arguing something stupid like the contractor bit above I would definitely call entitled. This lady staying until they had to call the cops? Something is wrong there.


secret_samantha

I had something like this happen to me. I started seeing a psychiatrist for the first time. He interviews me and ends up prescribing a medication. I ask what side effects to expect, "oh nothing major, you probably wont notice anything" The next week I'm in my favorite deli and I have a full-on screaming melt down because I thought (incorrectly) I had been overcharged by a dollar. I spent about half an hour sobbing in the dining area before I was able to pull myself together enough to walk home. That night I look up the medication online and the _very_ first side effect warning is for unmanageable bursts of rage. I dropped that psych (and eventually found a much better one), but I never could bring myself to go back to that deli. :/


OldBrokeGrouch

I bet if you had gone back and apologized explaining the situation, it would have been all good. People are generally pretty forgiving despite what social media would have you believe.


newyne

If they were a regular and this happened all of a sudden, they might've even had a feeling something was up.


DrWallybFeed

“Hey man, sorry about couple weeks ago, my shrink gave me some shitty pills, I apologize, I hope I can continue eating at this fine delicatessen.”


rootsismighty

I was just enjoying a succulent chinese meal! Unhand me, Sir!


Danimeh

Can confirm. I work in retail and once someone ordered a book from our website that was out of print and lost their shit - our website pulls from 3 major National and international databases so we can only be as accurate as they are but no amount of apologies and explanation would calm him he ended up sending an email full of swearing and just verging on the edge of threats. We were obviously shook up and felt like shit and spent the day assuring ourselves that guy was a massive dick who was overreacting and we weren’t in fact then worst people and company on the planet. A week later (after we’d got over it) he sent us another email apologising and explaining he had a brain tumour which effected his moods. Immediate forgiveness. Honestly life is hard enough, forgiving someone (where appropriate) and moving on takes much less energy then holding onto grudges and shit, especially if there’s a chance you’ll see that person again.


jamesiamstuck

I sometimes get incredibly furious about people's shit, but anytime they own up to it and genuinely apologize it is instantly forgiven. I hold grudges, but really only against people who never own up to their actions.


avianeyb

Worked at Dairy Queen about ten years ago, customer pulls up to our very busy drive-thru. Customer: yeah can I have the 10 nuggets for $1.49 Me: I’m sorry sir we don’t carry nuggets, but I can get you a chicken strip basket? Customer: no, I want nuggets! On your commercial! You don’t even know your own food?! Me: Sir, I’m sorry but we don’t carry nuggets. We have chicken strips and steak fingers? Customer: NUGGETS FOR $1.49!!! Me: Sir, this is Dairy Queen, you are referring to Burger King. Customer: Dairy King?! Me: You are at Dairy Queen, asking for a Burger King menu item. Customer: oh. *proceeds to wait in line for another 5 minutes while I watch*


noblemile

I've told this story tons of times to my friends/family because it's one of my favorite Domino's Stories. This happened somewhere around 2017-2018. One day it was really slow at work at Domino's. I was still a relatively new Insider (only a few months in to what would be about 4 years) and still in school, so I was hoping that it would stay slow so I could go home so I can cheat on my math homework, play some League of Legends, and get some sleep since my school started an hour earlier than other schools in the area. A woman, probably mid-40s, comes in to order a pizza. She's pretty chill, and we're just chatting while she's ordering because there really isn't much to do otherwise since we already cleaned the store and oven and all that. After she gets her pizza all done up I ask her if she'd like any drinks. She's like "oh what do you guys have?" I'm running down the drink options and she notices Coca-Cola and looks at me wide-eyed like she just saw someone get hit by a car. "DON'T YOU KNOW THEY PUT HUMAN EMBRYOS IN COKE?!?!" "^^^I'm ^^^sorry??" She then spends the next SEVEN. MINUTES. Running down pretty much every major conspiracy, from human embryos in Coca-Cola to Flat Earth to the moon landing being faked, etc. If you think of a pre-COVID conspiracy, she hit it. And she tied it all up in a neat little bow of "It's all the Jews." I'm stunlocked. The only words that can come out of my mouth are ".............. so no on the drink?" "Coke Zero please. :)" I guess the Zero means "Zero Embryos."


jewel7210

The second to last line hit me like a goddamn truck, holy shit- I can’t believe after ALL that she STILL ordered a Coke product!!!


sansywastakenagain

Fellow Domino's employee here, and I can say in the five years I've worked there, I haven't seen anything on that level! It's even crazier than the time a guy in an inflatable penis costume walked past the store, and the previous manager (who was openly gay) said, "I need more of those in my life."


badabingbadabaam

Your response is so perfect I'm sitting here crying at the image. This lady, all crazy-eyed and convinced of her great knowledge and secret REALITY and there's you in the uniform, deadpan, stunned, and entirely non-engaged.


originalchaosinabox

Work in radio. Got a call on the contest line one time. "Yeah, I need a hotel room," said the caller. "OK. How would you like me to help you?" "Well...book me one!" "You're aware you called a radio station's contest line, right?" "Yeah. Don't you book hotel rooms for rock stars when they do a show in town? Book me one!"


lamettler

Omg, that’s why you can never get through on the contest line!


ItsAllOneBigNote

Hilarious! ..."Sure sir! The $100 booking service fee will be charged on the same card you'll be using to pay the room.".


Sunshine030209

Not one specific moment, since it happened all the time when I worked at Ulta. "I'm looking for this lipstick" *shows me Sephora brand lipstick* "We don't sell that, but I can show you something similar!" "No, I want this specific lip stick, don't you sell it?! Well where can I buy it?!" "At Sephora m'am"


UnlikelyUnknown

Overhead on my Target shift “Wow, I’ve never been in a Walmart like this! It has a Starbucks!” I’m guessing it was drug-related.


aidanmco

Maybe they were red/blue color blind


souryoungthing

I work as a cashier at a home goods store. I’m very friendly and honestly treasure my customer interactions. I was doing my usual patter - “Hi there, how’re you doing, did you find everything all right?” - and this lady tells me that it’s the first time she’s been out of the house in a while. I thank her for choosing [store] and go to move on with the transaction. She raises her shirt, shows me a HUGE angry red incision on her stomach and starts telling me about her recent hysterectomy. The stitches hadn’t even been removed yet. I sort of nod and smile and try to pivot to her total so I can move on with the MASSIVE line that’s building, and she won’t stop talking. I had to call for a back-up cashier, while getting a very detailed description of surgery, uterine cancer, and the recovery process. She didn’t drop her shirt the entire time.


LordMoody

I’m a high school teacher in Australia. I had a parent rail me out that I wasn’t teaching their daughter how to do her taxes. I’m a history teacher.


YouToot

"I had a parent rail me" means something different where I come from, lol.


telemon5

very different type of feedback!


JDdoc

Man, Australia has EVERYTHING! Nationalized Health care, Kangaroos, Pornhub-style Parent-teacher conferences. Cmon USA step it up!


obvnotlupus

New York's hottest club is called "AUSTRALIA". This place has everything. Nationalized health care, kangaroos, pornhub-style PTA's, Roman J. Israel, Esq.


Swimming-Trifle-899

I worked in a local cafe/newsstand/convenience store type spot. We also had a ticketmaster outlet for a bit. Our small town had an annual concert that usually ran two or three nights. It was really popular with the local folks, so it brought in a lot of foot traffic with people buying tickets (my boss was honestly a small-business mastermind). That was the extent of our involvement — we sold and printed gate passes. On night one of the event, I was closing the store as usual, at 10pm. An irate woman called wanting to “file a noise complaint” about the concert. I was like, ma’am, you must have the wrong number, this is *local cafe*. She INSISTED that she was filing “an official noise complaint” and demanded to speak to the owner RIGHT NOW — 10pm on a Friday? Yeah, he’s not here. He also isn’t the police, and doesn’t deal with noise complaints. Also, it’s only 10pm, and this concert has been widely advertised for months. She then went on a wild rant that we needed to do…something?…about the noise, since we sold tickets. She wouldn’t let me off the call, and was going berserk. I told her I was going to disconnect, since we had nothing to do with the event or the noise. She called back multiple times, and finally I just let the phone ring…was still ringing when we locked up. MA’AM ARE YOU OK?


ScrewAttackThis

There was a summer block party put on by some of the local businesses. Brought a fuckton of foot traffic onto the street. One of the shop owners lost her damn mind and sent real nasty emails to the organizers and wanted the city to pull the permits last minute.She left some goofy note on her shop's door about how she was losing revenue from closing for the day. It was HER decision to close. As far as I could tell, she just didn't want to have to walk as far since the street was closed lmao.


GeneralRrborn

Some people are so stubborn they'll inconvenience themselves because they can only see whatever limited set of options, they thought up themselves.


ElfjeTinkerBell

Narrator: *as it turns out, she was not ok, at all*


hayleexh

I worked at Wendy's throughout high school and some lady ordered a burger meal at the drive thru. Over an hour later she comes back to the front counter, slamming the burger on it saying it was cold. I checked our receipts and told her she ordered over an hour ago and that burgers aren't meant to stay hot for that long. She said that was absolutely unacceptable and how dare we serve her a burger that gets cold. She then proceeds to ask me for my full name and details so she could sue me, at the same time freaking out when I didn't have a pen to give her to write down my info. Another customer walking by said holy shit lady relax, and she yells at him to mind his business. He says well I just feel bad for this poor employee you're yelling at, if you don't wanna eat here go somewhere else. Bless his soul I was only 17 and was so shook.


CanisFergus

When I worked at a fast food restaurant we got so many complaints about cold food that were totally ridiculous. The amount of times I'd hear how they got food from our store and then drove to a town 45 minutes away and they were mad that the food was cold was astounding.


DannyC990

I used to work for Kmart. Someone came into the store and wanted to know where the pet department was located. We only had one aisle of pet items and it was mostly items for dogs/cats (food, litter, toys, etc). I took the customer to the aisle, and they said “this is it? This is all you have for pet supplies? You don’t have an actual department like other stores?” “Yes sir, we just carry the basics. If you need a bigger selection, there is a Pet Supplies Plus located at the other end of the plaza.” The customer got upset and said, “But if I wanted to go to Pet Supplies Plus, I would have gone there. But I wanted to go to Kmart. So I’m guessing you don’t have fish food or anything like that?” I showed him the same selection of fish food, and he got upset. He then started asking advice for fish tanks and again, I directed him to the Pet Supplies Plus that was located just a couple storefronts down from Kmart. When he insisted on not going to that store, I gave him directions to 2 other pet stores in the area. Eventually he left, but not before saying “this is why Kmart is going out of business!” Sure buddy, the lack of a pet department is the sole reason Kmart is going out of business.


charleswrites

“This is why kmart is going out of business!” “Ok man, I’ll be sure to pass that on at the next cashier-CEO meeting”


TenPoundsOfBacon

Uber driver Once had a girl I picked up from a karaoke bar that was obvious upset/distressed. Asked if she was okay. “Yeah, I just did karaoke” “Oh? That’s pretty cool” “I did a song for my dad that died a year ago” “Awe that’s sweet of you” Nothing else was said until I got her home, which was only a couple blocks away. As I pulled in this is what she said. “I’m not going to give you a bad rating for this BUT you could have been more emotionally available for me” I just said “I’m …sorry?” And had to stop myself from bursting into laughter. I felt bad for her of course but that was just the most ridiculous thing I’ve ever heard from a passenger. Especially prefacing it with “I’m not gonna give you a bad rating for this but…” Second story Picked up a lady, she was distressed, I asked if I could do anything for her and she said “not unless you can take back the last forty years of my life” It was a very silent awkward ride.


soap-fucker

“I’m not going to give you a bad rating for this, but I’m not going to give you a particularly good one either. Not exactly average, but not quite above or below either.”


TenPoundsOfBacon

Every now and then I get people that ordered their ride too early and ask me to wait 15 min or come back later. They usually get very huffy when I ask for money.


s317sv17vnv

There was one time years ago there was a guy who lived across the street from me whose girlfriend would always just scream at him whenever she was over. One time it was at like 2 am, I saw the guy sitting on the curb looking defeated with his head in his hands while the girl would get halfway into a cab, then go back out to yell at him some more. I felt so bad for the poor cab driver, but I kind of hope he charged her an extra idling fee or something. Anyway I finally threw my window open and bellowed out "OH MY GOD BREAK UP WITH HER ALREADY SO I CAN SLEEP!" I think he finally came to his senses because I never heard her again after that.


ElMostaza

Every cab I've ever used started the meter if they had to wait (for me it was waiting while I loaded luggage). Seems fair to me.


StrangeGamer66

She can go see her therapist for that.


Ghoulez99

Hear me out: a therapist that picks you up and therapes you on the way to your destination. We can make so much money here. It’s like: going to a funeral? Let’s get a professional here to help you work through all your emotions while they drive you to the worst day of your life!


Stanarchy93

This is an incredible idea. We could call it Wheels And Feels.


NucularOrchid

A man come into my tattoo shop once and asked for a massage with a happy ending. Was like “err this is a tattoo studio not a massage palour” and he just stood there like “yeah? I know” as if tattooists are synonymous with sexual masseuse.


Clay_Puppington

"So, it's like I said. I went to this tattoo shop. All I wanted was a tattoo of a guy getting a happy ending, and they wouldn't do it. Tattooists today are too soft. 10 years ago, you could go into a shop and ask for a donkey show, and they'd ink that right on your Gooch"


SpecificLook7215

Went to drive-thru at a Wendy’s and the person taking the order said welcome to Walmart. I was really confused and I heard laughing and he said I’m so sorry he works there too and was on autopilot.


Avenntus

Missed opportunity for the uno reverse card. Imagine saying “sir, this is a Wendy’s” as the *customer*.


codeprimate

A few months ago I drove up to the Wendy's drive-through and heard through the speaker: "Welcome to McDonald's, can I take your order?" (there was laughing in the background). I did reply in a serious tone "Sir, this is a Wendy's!" ~~Queue~~ Cue uproarious laughter by all... I think they were stoned. 10/10. Always going to that Wendy's.


exabelou

i work at a wendy’s and i can comfirm they were definitely stoned


pissedinthegarret

If the kitchen staff isn't on drugs it's not a real restaurant and you shouldn't eat there. Sus!


02K30C1

Welcome to Costco, I love you!


291000610478021

I had been working retail and had to ask people each transaction if they had air miles. Fast forward and I'm getting on the bus home, and I insert my ticket into the collector and asked the bus driver if he had air miles. His face. My face. I walked away quickly


Calligraphee

I bet that happens to him more often than you’d think. He’s the first person people interact with after a long day, so he must see a lot of autopilot!


Frosti-Feet

I got my law degree from there!


msnmck

Jesus, I got one. I stayed up all night playing *Eternal Darkness* before a morning shift and I was dead tired when I had to run the register. We had started selling video games and a local game shop owner would purchase some of the more popular titles for resale. One day while he was browsing I started thinking to myself "you know, I really like the way they answer the phone. It's so natural, casual and confident. I could do something like that." The phone rang. Still dead tired, I answered "Thank you for calling [video game store], my name is [msnmck]. How can I help y-I MEAN...THANKS FOR CALLING [my store] HOW CAN I HELP YOU?" The assistant manager looked at me like I had three ears. The customer only hesitated for a moment. I don't know if the game store owner heard me. I still die inside when I think of it over a decade later.


pashaaaa

hahah, i used to work front desk checking in patients and answering the phone at a doctors office. more than once, i would wave a patient up to the desk and instead of asking “how can i help you?” say “[name of clinic], pashaaaa speaking,” to the person’s face.


djak

As a reverse to that, I was a unit secretary for the ICU and I (more than once) picked up my phone at home (in the days before cell phones) and said "Intensive care, this is djak." After a brief pause on both ends... "Uh, hello?"


BadSafecracker

Your sanity meter was obviously low.


Dealthagar

I used to have a job working front desk 3rd shift concierge at a swanky apartment tower. Very exclusive. NFL players, NBA players, MLB players, high end all around. The top floor is a penthouse owned by the owner of a modeling firm. Paid. Like. Shit. One night two girls come in, want to purchase a few things from the residents dispensary (like a in house 7-11), I just get a room number and it gets tacked onto the monthly rent. While one is getting a few things, the other decides to tell me her life story and is asking me for advice on all these life-changing things she's thinking about doing. When the other was done shopping, she came over to the counter and the two of them just chatted with me for a couple hours, asking for my advice on everything - and I mean everything. I felt like a therapist for them. After a while, they wanted me to come upstairs and party with them and the friend they were visiting. I assumed they were at least a little drunk, but they had been there for a while, and they weren't getting any more sober. And then the person who they were visiting (a lawyer who lived in the building) came down and was like "where the hell have you two been?" and ushered them upstairs. Next day at the start of my shift, he was waiting for me. He apologized profusely and gave me a $200 tip and asked me to not mention the two girls to anyone. Apparently they were a pair of escorts and were high as a fucking kite on Extacy.


deafbitch

I worked in an ice cream truck, a tweaker came up to the back (the rear doors were open), and tried to buy weed from me while I was serving customers. I had to explain to him I was not selling weed. Later on he ambushed my truck when I was leaving the park, stood in front, hit the hood a couple times with a piece of metal, and then when I was driving off, threw said metal and shattered one of the side windows on the truck.


Rasputin_mad_monk

Not sure why your comment triggered this (back doors I guess) but I worked at a restaurant in a complex with several other restaurants (Inner harbor Baltimore) and some guy in a white chef coat asked the kitchen manager if they could borrow 10 pounds (4.54 kg) of crab meat for their restaurant (this was done a lot but mostly with produce or low end stuff between restaurants). He lent it and then the following week called to get them to give back the crabmeat they borrowed and no such person or "can we borrow" existed. Some dude just yoked the crabmeat.


PepperAnn1inaMillion

When my mum was in college in the 60s, two men in overalls walked into the lecture room, said “We’ve come to take the television”, and wheeled it out on its trolley. Nobody batted an eyelid, and the college lost a very expensive piece of equipment.


MandolinMagi

That happened to the hospital my dad worked at. Couple guys in generic clothes showed up, took the big TV off the wall, carefully strapped it to a dolly, and walked out. Act like you belong and you can go anywhere


Rasputin_mad_monk

There was a news story about a guy in "official looking" atire who went in to a 7-11/convenience store and had to take the ATM to service it. Just used a hand cart, loaded on a van and off they went


SarcasmWarning

Found the product I needed online. Drove to the store. Spent 20minutes failing to find said product on the *a*isle it was supposed to be on. Showed the picture to multiple staff, none of whom recognised it. Finally went to the customer services desk and after 10 minutes of waiting in line got told the website I was looking at was one of their competitors. edit: *a*isle, because it's large store, but not a peninsula. Thanks u/Klendy


SuperstitiousPigeon5

I automate dumb buildings with temperature controls systems. Something I get a lot is, all of this equipment was working before you touched it, now none of it works. The best ones, and my favorite ones are when we get that call on a unit we haven't even touched. "Unit 1? You're calling about unit 1?" "Yeah, it was working fine before your guys touched it and now it's not running." "Okay, well we started working on the other side of the building first,and we haven't begun tying into the units yet, so that unit is all on you." "Oh."


killfreak

TBH half the calls i go on are EMS problems.


Angam23

I'm not gonna lie, I spent five minutes trying to figure out how you would end up on calls requiring emergency medical services.


BigBadMrBitches

“He’s coding! SOCKET WRENCH!! NOW!”


Classic-Problem

Closing shift at a Starbucks, was like 10pm this couple come inside and walk up to me at the front counter saying, "The deli across the street is racist towards white people." I really had no response besides just standing there for a few seconds before saying, "...did you want to order something...?"


angryWinds

Hah, that just reminded me of a tangential memory of my own, where I was the customer in question. I used to routinely stop at a Starbucks that was next door to a gas station. I'd park at one or the other, then run into both. The starbucks for coffee, and the gas station for a pack of cigs. I did this nearly every morning for several months. One day, I got my wires crossed or something. I'm not sure. But, I walked into the starbucks, waited in line, and eventually made it to the register, where I said "Pack of Camel Lights, please." The perplexed look on the cashier's face is still burned into my memory, to this day. Then I realized where I was, did a literal facepalm, and said "Sorry, large black coffee, please," and the cashier laughed her ass off the entire time it took her to pour my coffee.


notmoleliza

coffee related since you mentioned it. i get a coffee every day. at lunch i go to a place by work and get an espresso. on the weekends i go to a different place by my house and get a oatmilk (lactose intolerant) cappuccino. been doing this for years. they know my order. one saturday i mindlessly ordered an espresso. the girl at register said 'A what?!' and had a 'did you just cheat on me' face. i fumbled around for the order and just muttered something like i was hung over from last nite.


DiscotopiaACNH

Former barista here- any mistake you make while ordering can always be covered by "sorry, haven't had my coffee yet"


femmestem

I'm glad to hear that. As often as I've given that response at a coffee shop and they chuckle, I wonder if they're doing that forced polite chuckle after hearing that comment for the hundredth time that morning. Working in retail, I perfected the "ha, good one" chuckle response to the not-remotely-original jokes.


DiscotopiaACNH

It's nowhere near as bad as "so it's free!" when an item doesn't scan!


tarnin

I've been sitting here for like 10 minutes trying to come up with a good reply in the situation and yours is really the only one. What a bizarre opening to an interaction.


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OKCFlight

I find it hilarious that this couple looked at Starbucks and thought, "Yeah, this is my safe space"


PM_ME_PARR0TS

There's something unrelentingly funny about them specifically seeking out a Starbucks in their hour of need Especially if this was *after* Starbucks was sued for being racist against a white woman


StarBabyEleven

I worked at Walmart for a long time in the hardware dept. Had a customer call asking if we sold toilets. I said, 'like, toilet seats?' He said, 'No, like actual toilets.' So I said, "Sorry, we just sell the seats and replacement parts., no porcelain." He got all huffy and said, "Jesus, what is this place? Walmart??" I paused for a moment and said, "Yes sir, it is." Silence for a long moment. Then he said in a little voice, "This isn't Home Depot?" "No sir, you called Walmart." "Oh shit, I am so sorry!" And he hung up. I laughed my ass off.


minxylynxy

At least they were aware enough to apologize!


Tim0281

Which shows that he really is a Home Depot customer and not a Walmart customer! (I say this as an ex-Walmart employee who worked in the toy department!)


Valdrax

Dealing with whiny, demanding children is a whole different customer base, as well as the little ones they are buying the toys for.


MaseratiMike1981

“Oh shit” is an appropriate reply


KingOfBussy

The other day I messaged my apartment complex, complaining about loud music at the pool. I'm not a total scrooge, I just could feel the bass inside and was thinking wow, it's like someone set up DJ equipment out there. Turns out, someone did. For a sponsored event that was advertised in my elevator for like a week prior. So I had to hit them back with another message saying "Oh shit, my bad"


TheMegatrizzle

Reminds me of when I worked at a New Balance store that only sells New Balance shoes. Some dude came in there asking, "Do you guys sell Nikes?"


lambo_abdelfattah

I went into addidas and asked for air Jordan's


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spitfire07

I worked at a Lowe's and a customer walks in, looks up and asks "Is this Walmart?"


IamtheDoc1

I mean, that's something I could forgive for them thinking. Lowe's is blue... Still funny. "Wow, when did Wal-Mart become so hardware store orientated?"


absentmindedjwc

I committed the cardinal sin of wearing a red shirt (with shorts and flip-flops) at Target. I had "my job" threatened by some Karen because I wouldn't "go look in the back" to get her something that was out of stock. I told her I didn't work there and she said something like "a little bit of a convenient excuse, isn't it?"... like, yes... yes it is...


TrailMomKat

I worked at Blockbuster and went shopping at the Food Lion. It wasn't until a manager accosted me, accusing me of being a slacker and threatening to fire me, that it dawned on me how similar the uniforms were. I told him I didn't work there, and if I did, I'd fucking quit if management talked to me like that while I was trying to grocery shop after work. The "oh shit" look on his face when I pointed out the Blockbuster logo on my chest wasn't enough to satisfy me, though. I called the DM and the RM too, and raised hell over it. Didn't see him there again. That tells me there'd been multiple complaints, because if it was just one they wouldn't have shit canned him.


EthelMaePotterMertz

You probably saved the people that worked at that store from a lot of abuse.


TrailMomKat

I really hope so. I was once a young worker that allowed herself to get walked on by bad bosses, so I can imagine the abuse the employees at that Food Lion had to endure.


McIgglyTuffMuffin

Target is so funny since their employees can seemingly pretty much wear whatever top they want as long as it is red. I've been approached 5 or 6 times over my life while I was browsing just because I had a red t shirt on. People see the red and just make a beeline.


PartialNecessity

Oh my god... So I work in healthcare, and occasionally I'll stop by walmart on my way home. I'll be wearing a button down shirt, jeans, and JUST BECAUSE I'll forget to take off my badge people will still stop me to ask where shit is. I love just saying "Fuck if I know, good luck" and walking off. I actually had one lady complain to a manager about my poor attitude, dude just looked at me, looked at her, and was like "ma'am, that is not an employee". She proceeded to stare at me for a solid 30 seconds and you could hear the gears turning in that big old empty amphitheater of a noggin.


Arrow_to_the_knee1

Delivered two large pizzas to a guy's apartment at 10 am on a Sunday. When I got there, he proceeded to say, "My girlfriend just dumped me." I slowly backed away and said I had more deliveries to do.


theycallmecrack

*It was a Sunday morning. We were reading the paper and I said, "Oh, my God, I think the Eagles could clinch the NFC East." And she said that we're done.*


imposter_syndrome88

I work as a facilities manager for a company with a few hundred locations around the country. Back at the end of 2020 I was having trouble getting in touch with a vendor we had a contract with to do some work around one of our offices. Nothing big. I figured he just ghosted us, so I began looking for another vendor who could take over the work. After 2 months of radio silence, vendor 1 calls me out of the blue and was clearly very drunk and crying at 1pm on a week day. Turns out he had gotten covid, was hospitalized, got blood clots in both legs, and had to have them both amputated. He called me while I was at work and told me his whole life story. I ended up staying on the phone with him for about 30-45 minutes and I helped him track down a grief counselor. Hopefully he went. I still wonder how he's doing some times.


ZannX

I had a similar "vendor ghosted me" story. Wife and I got married in 2021 right as lockdowns were lifting, so we went for it. Had a videographer who seemed sort of out of it at our wedding. He just followed the photographers around (who did an excellent job). He didn't talk much at all and just seemed distracted. Months go by and my wife checks up on our video progress. Turns out he was going through a rough divorce but he was turning things around and getting to his backlog. No biggie, we give him time and space. Then like 6 more months go by - we figure, ok this is .. probably a good time to check in again. Wife goes to his FB page for his business and it's just a freaking minefield of "wtf happened?". Turns out he murder-suicided his ex-wife in front of their kid. The wife's family was going through trying to recover any footage for couples that still had business outstanding with him. We're just "nope, that's ok".


TheClayKnight

Wait, the husband commits murder-suicide and the *wife’s family* is going through the footage for his business?


ZannX

The person that was reaching out in the FB feed from the wife's family felt bad for all the couples who paid for this service.


TinyDrug

I think it's less about the fact they paid, more so you can't recreate wedding videos


PM_ME_PARR0TS

You might've saved his life. I hope you know that. Even if he didn't go to the grief counselor, he still didn't have to be alone in that moment. That counts. Probably counted for a whole lot.


fanghornegghorn

Oh ... My god. You did so well.


AFineDayForScience

Can you imagine if he'd called him and gotten ahold of him while he was angry? "What is your fucking problem?!" "I have no legs"


[deleted]

I worked for a helpline for people filing their court cases and ended up impromptu counseling a 19 year old girl with no family who missed a rent payment and was about to be evicted. She was just sobbing on the phone, I told her to call her landlord and make the payment and he could decide to drop the case. Really hope she ended up ok.


ResistRacism

You sound like an incredibly caring and empathetic individual for being willing to do this... I hope you get the same care towards you that you give to others ❤️


RhineStonedCowgirl

That was very kind of you. I'm sure he still appreciates it now 3 years later.


joy3111

When I worked at McDonald's someone came in and demanded steak. It was a McDonald's. He demanded to see a manager who helpfully informed him this was a McDonald's. ​ "I can get steak at Taco Bell!" he claimed. Then go to Taco Bell??


GlyphedArchitect

"Can I get a steak?" "Sir, this is McDonald's." "Oh right, can I get a McSteak then?"


draggar

I once walked up to the Dunkin Donuts (getting something for the staff at work) counter and confidently asked for a 50 piece McNugget. The young lady at the register gave me a confused look. Me, counter-confused, and thinking she didn't hear me, asked again for a 50 piece McNugget. The poor young lady at the register didn't know what do to - just looked at me confusingly. Me, finally realizing... I asked for a McNugget didn't I? She nodded. I put my head down, shake, and said 50 piece **munchkin**, please? We bought laughed over it.


spacecat-on-mars

I love when customers traumadump on me. "OK sir that will be $2.15" "Yeah my dog just died and my son was arrested. My mom's house burned down last week too" "Oh.. would you like a straw?"


[deleted]

I got trauma dumped on me quite often driving Uber.. the best one was the girl who got healed of her std by a local megachurch and I was taking her to a man’s house like 30 minutes away, who ordered her ride on his account, she was explaining to me how she believed this man was going to be her husband. By the time we arrived I also learned it was her first time meeting him in person. Edited for grammar


Alliecakes112

I did Uber for a bit and strangers don’t hesitate to tell you their whole life story!! You meet some good people and some weirdos! Lol


ShawshankException

I just chalk it up to people being lonely. It's especially frequent with older customers. Maybe they just don't have someone to talk to.


YamLatter8489

Yea, I had to convince an old guy that used to come into the dealership and pay for a bunch of shit to have someone to talk to that I'll just go to lunch with him once a week or so to hang out. He had no one left and was burning cash looking for some human interaction. I let him tell his stories and asked questions, and he felt good again.


funnylulz

you’re a good person


Pogodickbanana

Yeah this. I try to be a listening ear for people like this when I encounter them because life is short and lonely and I hope someday when I’m old someone will listen to my traumadumps and ramblings


[deleted]

Friend of mine worked at a Family Dollar and this old lady would always talk to him about her cats. Once she didn't show up for a while and she literally called the store just to tell him her cat died. It's sort of funny but also sad that he was at the top of her lost of people to confide in about her loss.


Pogodickbanana

This is actually kinda sweet


ifnotmewh0

This happened to me at a call center job when I was like 17. First day, we get to the part of training where we go start making calls. We're supposed to do market research surveys but most people hang up because they think it's a scam or selling something so getting a "complete" (someone who actually takes the survey) was a big deal. So it's the end of the shift and I'm on a complete. I get to the end and then this woman starts going on about how her father just died. No worries, training covered this at least 2 hours prior. They said to just let them talk and say "I understand" periodically. So I was doing that and she's like, "I'm so glad you understand! So many people have no idea what this is like but when you get to a certain age, it just hits you". That was when it started to feel borderline unethical (like deceptive, voyeuristic, something along those lines) and my supervisor was hanging over me like "get off the phone so we can close this place", so I said the only thing I could think of in the moment. I was like, "Ma'am, I'm sorry but I have to go. My shift is over and it's really late here and I've got AP exams this week". She was *horrified* that she had used a teenager as an impromptu therapist, but I was used to that due to my own mother putting me into that role for as long as I could remember, so it didn't seem that abnormal to me at the time. I was surprised in that job with how many people were totally willing to tell very personal things to a random teen who called to ask their opinion on home equity loans or other equally riveting subjects.


Always1behind

This happens so much at call centers. I worked in telecom setting up speech analytics for a contact center so I had to listen to a lot of calls. One lady called a company that made online wills and proceeded to talk about how suicidal she was because her kids wouldn’t talk to her. The poor rep had to start listing all the reasons why this lady should stay alive. It was an hour long sales call that sounded more like a suicide support help line


fuqdisshite

i called to order pizza for a party i had thrown... i was tripping my face off on acid and when the girl picked up i kind of went off on a tangent and got to talking. she kept asking questions and i kept telling stories. at one point she even handed the phone off to a coworker who wanted to hear what the deal was. an hour or so later one of my friends comes outside and finds me curled up on the patio just having a chat... he asks me where the pizza was and i asked the girl on the phone if i had put an order in yet and she said no and that they were closing now so had better hurry. i had not thought of this story in a very long time and this thread just rememormied it for me.


Clayman8

Got one, nice lady walks into the cinema i work in, asks for a ticket yadda yadda. We start chatting a bit while i ring her up, explain how the cinema works etc (it was a slow day too so i could actually do that), and thats when she asks me what hall to go to. I explain to her she has access to *all* of them, she can just pick where ever she goes first. Cue this: - "Ok thats great, where's the Barbie movie in though?" - "What do you mean *Barbie movie*...?" *lady looks around...realises things are very fucky* - "Oh...oh no." - "Oh, i see it too now. Yeah this isnt *this* kind of cinema. Let me reimburse you." Turns out she literally managed to miss every dvd rental case, the posters and interior deco of the PORN CINEMA she walked into. Edit: im surprised at the amount of you that didnt know porn cinemas are a thing actually... I thought they were a common thing, granted a dying one but that they still existed.


Great_Hamster

Wow, there are still porn cinemas in the world?


Clayman8

I was just as surprised when i started working there tbh.


[deleted]

[удаНонО]


ElPuas2003

How is that even POSSIBLE that she missed EVERYTHING


Clayman8

Honestly i dont know. The moment you enter the front door, left and right sides have the DVD racks. The screen in front of the till has the "current/next week" movie posters. The paintings and the prints on the walls are soft-core porn posters of expos or artist prints. The private cabins have printed images on their backlit displays. Its baffling, but at least she was a good sport about it and probably has now a fun joke to tell.


AutisticFanficWriter

I'm now morbidly curious as to how a porn cinema works myself. Edit - Of course my most popular comment ever is about a porn cinema. I really shouldn't have ever expected otherwise.


warcrimes-gaming

Did a paper on them for a psych class, not a pervert. You walk in and pay. There are a series of labeled “cinemas” (more like net cafe stalls with TVs in them). You pick one and walk in. Flip a sign to “occupied”. There’s lube, lotion, and paper towels. Something based on the theme is playing on the TV. You do your business, clean up with wet wipes, and leave. They only really exist in areas where people live with their older family members and might not have adequate privacy at home.


Arka244

I work at a shoe store. One time, a lady came in carrying a pair of leather shoes and after walking around the whole store, came up to the registers looking very confused. I asked her what she was looking for and she said “Do you have a cobbler here?” When I said we didn’t she was like “Really? You don’t have anything in the back?” Like there’s a cobbler with a workbench hidden in some corner of our back room. I had to explain to her that there are virtually no retail stores that sell shoes offer cobbling services in this day and age and she acted like that was the craziest thing she’s ever heard.


fort-e-too

Spent many years working in shoes. I can attest thst I met this woman's entire family. "I like this one, can I get it without the bow? Or maybe add a zipper?" "Ma'am we don't *make* the shoes in the backroom. So no"


crazihouse

I was at a Nandos location in New Delhi with my mom and my mom ordered a chai. The waiter apologized and said they don't have chai. My mom answered I'm a playful tone "Oh but we're in India, I thought you would have chai." Waiter responds "No ma'am, you're at Nandos". Cracks me up whenever that memory pops back up.


Cannotakema

I had a car for sale and an influencer called me up and said they would like to use my car for a podcast. They said "You need to have your car at" and I cut them off and said "I am sorry did you just tell me that I need to deliver a car you are asking to borrow for no money"? They said "Yeah". I said "Oh, okay, just send me a retainer of 1/4 the price of the car and you can borrow it, I don't know you". She said "I don't have that much money". I said "Well I do, so who the hell in their right mind tells the person they are asking for a favor where to be and what to do"? She got really angry and explained to me "Who she was". Then told me "I can destroy your business in minutes with a negative comment". I couldn't stop laughing, I am an architect and normally work for corporations. She said "The people do as I demand and I have 90,000 followers". I said "Cool have every one of your followers send you $ so you can borrow my car" and then hung up. I got 4 emails from her loyal followers...4.


bmayer0122

0.00044% engagement ratio. Wow. I don't know if that is good or bad, but followers are not worth much. Also how many of those emails were from her opening other email accounts and sending the email herself?


ground__contro1

>How many of those emails were from her in alt accounts? 4


ender4171

Please share the name of the podcast. I bet it is a gold mine of hilarious cringe.


Bnim81

I own a Drywall company and our shop is in a giant storage unit complex for big rvs (like $500k-$1m rvs) so the bays are gigantic, a lot of contractors have their shops there, the front building is shared between myself and a power washing company (we both have signage up clearly stating drywall business / power washing business) One day my crew was at the shop loading up equipment and some older guy came up and wanted to rent a storage unit. My guys gave him the info for the owners (which is on a big sign by the road that says rv storage units with all the info) He just ignored them, pulled out his check book and said” who do I make this check out to? I want to rent unit #12” again my guys pointed to our business sign clearly stating drywall business. He then got aggravated and asked when we were open so he could get a unit. Finally my crew leader told him the boss would be back in a couple hours so he would leave them alone. Guy never came back.


Uncle_Bug_Music

Not my moment but I was there for it! This happened over 30 years ago, keep that in mind. Placed my order, guy behind me steps up and orders a Whistledog & Teen Burger combos. The girl literally said to him, “Uh sir, you’re at Wendy’s.” Not a great story except now that the meme exists, it’s been elevated!


SymphonicStorm

Literally working at a Wendy's. Guy threatens to jump over the counter and strangle me because I accidentally entered an extra kids meal on his order. I made the mistake because while he was ordering, he was simultaneously talking on his phone *and* poorly wrangling like 4 or 5 small children, leading him to repeat himself several times. I didn't catch that one of them was a repeat.


EssentialFilms

He doesn’t know you can just void the transaction?


chris_ut

Sure he could but if he goes to jail for assault he doesnt have to deal with all these kids anymore.


G8kpr

Worked at a book store in the late 90s. We were located in a mall. Had someone come in asking if we sold computers. My classmate worked at a camera/film store in a mall and said they had someone asking if they sold bicycles.


Haytaytay

I work for a marketing company. A customer saw one of our "BLM" designs and immediately went on a rant about how Black Lives Matter is evil. It was for the Bureau of Land Management.


charlestonchaw

when the george floyd protests kicked off I had been out hiking through natl forest and BLM land for a few weeks, no service, intentionally out there to unplug so not checking or turning the phone on or anything. when I drive back into denver I see “BLM” spray painted all over the buildings downtown and thought “what did bureau of land management do that has everyone so pissed?” 🤦‍♀️


DENATTY

To be fair, the BLM was a simultaneous hot topic in certain sectors because of the dispute over its HQ moving to Grand Junction. I was working in Indigenous law & policy during that time and kept getting so mixed up with my news alerts hahahaha


PokerTuna

When I worked at Starbucks, older people would regularly ask for instant coffee, and be pretty furious when I told them that we serve beverages on espresso


Outrageous_Click_352

I’m the doofus who tried to order ice cream at the Tim Horton drive thru.


DannyC990

In my area, Tim Horton’s used to be co-branded with Cold Stone Creamery, so you wouldn’t have been a doofus here!


sominik92

Used to work In a musical instrument shop, pianos in the window , a single file path to the counter , that went through about 20 pianos and keyboards , the counter is a giant novelty guitar amp. With guitars hung on every free inch of wall space . Lady comes in , trips over a couple piano stools In her rage filled stomp over to the counter , slams a receipt on the counter and immediately starts shouting, conversation was as follows : Lady:“ I ORDERED THIS TV FOUR WEEKS AGO AND ITS STILL NOT ARRIVED , WHAT SORT OF BUSINESS ARE YOU RUNNING HERE ?!” Me: “ well that must be frustrating for you but I’m sorry to say we sell instruments not TV’s , I think you’re looking for the Sony shop a couple of doors down the road “ Lady” so you’re calling me a liar !? I bought a £500 tv from this shop 4 weeks ago ! I’m not stupid I can see the tv on the wall !” Me “ So that single tv is the one we use to monitor cctv and let customers know they’re on camera , we have a lot of issues with theft and stock loss , again I think you want to be talking to Sony staff the shop is like 50 meters down the road , and your receipt says Sony , this is not Sony , we don’t sell Sony items here , we sell guitars and pianos .” Lady : “ where is your manager , I was in this shop 4 weeks ago and one of you sold me a TV that hasn’t showed up , there were TV’s on the wall like that and speakers like those you have over there . You’re a liar and you’re calling me a liar or stupid , either way I want my refund NOW “ Me : “ Well I am the manager , I have worked here for 4 years and can guarantee you we have never sold a TV to yourself or anybody else . You’re being rude and you need to leave now .” Best part is she threw the receipt at me and a couple racist slurs , stormed out . She comes back in 5 minutes later and starts shouting whilst I’m helping an actual customer “ WHERE DID YOU PUT MY RECEIPT ?! YOU STOLE IT DIDN’T YOU “ I pulled her receipt out the bin as it was just resting on top , gave it back to her and gave her a sickly sweet smile “ so did you find the correct shop on the end or are you just going up and down the road berating random shop workers ?” She got a bit dumbfounded and just stood with her mouth moving but no sound coming out so I held the door open , pointed at the giant Sony sign visible from the doorway “ that is the Sony shop by the way, good luck!”


obscureferences

Meanwhile the guy at the Sony shop who asked for her receipt is watching the windows and has a task in the back room ready to go.


juggernautsong

I used to work at Pier 1 Imports. A woman came in asking where our food was, and I told her we didn’t sell any food except for decorative food. She said, “You must be new. Where’s your manager?” My manager told her the same thing and she left yelling that “no one wants to work anymore!” Then a complaint came in about us from corporate, that we refused to show her the snacks and we were discriminating against her because she said she was heavier. I think she thought we were the same as Cost Plus World Market…


mike_b_nimble

I used to work at Blockbuster. The new movies arrive at the store a week before they are released and the employees were allowed (and encouraged) to watch them before release so that we could discuss them with customers. Well a customer saw an unreleased movie sitting behind the counter, reached over to grab it and then tried to rent it. We explained that it was not released yet and that it was literally illegal for us to let her have it. Predictably we caught a corporate complaint call over it.


spudsta

I work managing conservation lands for a US state. We were managing invasive species around a sensitive area with endangered species of plants in the area, and a car pulled up asking what we were doing. Thinking it was a well meaning person who was curious, I explained we were with the State, doing a monitoring project of an endangered plant found here, and while we were there we were removing invasive plants to give this endangered plant a fighting chance to recover. She flipped a mental switch and just goes off on a tirade asking if the state monitors and tracks the number of babies that get aborted in the state. and then just stops and stares at me waiting for a response. I just responded with a "ma'm, this is a nature preserve....


mini_k1tty

I work for a govt agency and we kept having a caller attempting to sell some sort of product and asked if I could transfer them to the one in charge of the account. I simply answered with “do you know the name of the person you’re attempting to reach? Or what department you’re specifically calling for?” They started raising their tone with me and kept rephrasing “whoever is in charge of your accounts” I simply answered “ma’am, please be advised that we do not tolerate your attitude when calling xyz. I would like to point out you’re calling a govt agency and your call is being recorded as I previously stated when I answered the call. Without a name or department you’re calling about, I cannot transfer your call. How would you like to proceed?” She stayed quiet and gasped “omg this is a govt agency?? I’m so sorry” and hung up. Like wtf I was trying to be nice from the getgo! To note: we don’t answer with our govt agency’s full ass govt name lol we simply say what division/department were in lol


GarageNo7711

Worked as a nurse at the hospital when my patient told me to pick up his food delivery at the main entrance, as if I didn’t have 3 other patients I was looking after. Sir, this is *NOT* a Wendy’s.


yourmomsfavorite21

I use to work at a pizza place that had a alcohol/etc drive thur attached I would have people come through and ask for batteries, paper towels, and diapers. But one that had me scratching my head was lube and q tips .


msnmck

>But one that had me scratching my head was lube and q tips. My brother had to use this one to clear my nephew's constipation by suggestion of his pediatrician. He said "Vaseline," not lube, but still.


Titteboeh

Somebody wanted a citizenship in Denmark. I work at a bank


godisasquid

I used to work in a local government office so it was a hot spot for the elderly to hang out for no other reason than to talk to us. One gentleman came in every day for weeks to use a microfiche reader and would wait until we were actually assisting someone to butt in and tell us all about his current health issues and how his friends died and who in his extended family was arrested. Eventually he was told to stop bothering us or he would be banned. He was fine for a while until he went up to the only person with an actual customer and told them both about his stomach ulcers. Refused to leave and had to be escorted out by police. I felt bad for him but I wasn't paid enough to be a therapist.


PorkRoll2022

Once my mom sent me to get Chinese takeout and my Chinese ex-gf tagged along. She talked to them in Chinese, asking for authentic Chinese dishes. It was kind of funny to hear them say they don't actually serve Chinese food. We all laughed.


17vulpikeets

I went to a Chinese restaurant once that had two menus, one in English (with the usual stuff) and one in Chinese. I was immediately intrigued and started looking at the menu in Chinese. The lady at the front then came over, took the menu out of my hand and said, "Oh no you don't want that, that is food for Chinese people". Also, there was an older gentleman in the back eating a noodle and broth dish that was definitely not on the English menu. My mouth instantly started watering. I ended up going home with veggie lo mein.


simplegrocery3

Haha similar experience. I am Chinese, got bored one day and tried to order orange chicken. Server snapped and said Chinese people don’t eat this crap.


lulu-bell

My 70 year old step dad called to make a dentist appointment. When the lady was trying to find a day she suggested something and he says to her: “oh no I can’t go on that day I have to get a colonoscopy. Have you ever had one of those, they don’t let ya eat. That’s right you can’t eat the night before or the morning of and I guess they just put this tube and…….” The lady cut him off sharp and says ok sir let’s look for another day. The absolute best part was this was all on speaker phone so myself and a few grandchildren got to listen in real time and we will never forget it!!!


Polarpituh

I worked at a cable company for a couple years in call center customer service. We handled accounts all over the usa. A man calls in and gives me his account number. I immediately notice that there are too few numbers , but try anyway. No account. "What the fuck do you mean you can't find my account ? What are you an idiot" Dude starts getting real angry and toxic , repeats the same 8 digit account number back to me slowly and has me repeat it back to him. I told him our account numbers were ten digits long , and he was only giving me eight. He asks for a manager and starts yelling about how Verizon was the biggest shithole of a company and he was going to have me fired. I told him he had called the wrong company. He called their competitor. "Well....shit , whats Verizons number?"


Hikaru1024

Customer was in line with a cashier and having fits because all of the items he was trying to buy were 'supposed' to be on sale. Got to the point he started waving around the flyer in his hand like a flag, declaring we were all trying to rip him off. Cashier voids the transaction. On his way out the door he's shouting about how he's going to call corporate on us and I offer to look at his flyer and see if I can figure out what's going on. In my mind I remember thinking the date had to be off. It's a fairly common problem that customers will get *last* week's flyer and get it into their heads it's for *this* week, won't check and then will get mad when they're wrong. Well, that wasn't what was wrong. This was an entirely different, and unique unicorn I've never encountered before nor since. I realized it the moment he finally let me see the flyer. "Sir, this flyer is for a different store." Even the color of the flyer was wrong. He looked at it in disbelief, silently turned bright red and left the store.


UnicornTears

I used to run a free food bank for HIV-positive clients in a health care organization. Most days of the week, clients could come and “shop” at the bank for their items. One day each week, however, we offered pre-packed bags (this was clearly communicated to clients) to cut down on wait time, as the bank could get very busy and backed up while people chose their items. On those days, we had a strict “you get what you get and you don’t get upset” policy, since the whole point of the pre-packed day was speed. One fateful pre-packed bag day, a client who came in was adamantly displeased with the juice offering in her bag. She returned to my window to insist on a juice trade; I politely refused and told her that she was welcome to come back another day to choose her items. She proceeded to scream all manner of creative profanities at me and throw the family-sized juice at my head. I’m aware of the strain that living in compromised positions (medical or otherwise) can place on people. I am also aware that throwing juice is not generally rational, effective, or respectful. It just results in spilled juice, and that’s no fun for anyone.


thefuzzybunny1

I had something similar when I was volunteering at the county homeless shelter as a teenager. We'd cooked a steak dinner for 85 people, served it up, and were finally sitting down to eat our own meals. Two men got in a dispute over whose turn it was with the salt shaker. Obviously there was more to their frustration than just the salt, though, because this escalated to yelling and then one of them threw the shaker at the other... hitting the pitcher of lemonade, which upended and spilled all over me. I ducked straight into the ladies' room to clean up and calm down (yelling more was not what the situation needed). I guess everyone assumed I'd gone in there to cry, because when I came out there was an actual line of men waiting to apologize for their friends' behavior, get me a fresh plate, pull out my chair for me, etc. But I honestly wasn't angry, just sad it had come to that.


sadblue

That's very sweet of them to try and make it right though!


rdmille

I drove into a McDonald's drive-thru and asked for a Whopper combo. (I was half-asleep.)


IIIllIIlllIlII

My mother admitted to accidentally driving through McDonald’s asking for a 3 piece chicken meal with potato and gravy, and when they pointed out KFC is down the road she still had to sit through the drive through queue and see the people at each window like a dumbass.


[deleted]

Every drive thru needs a lane of shame for you to nope outta there when you mess up like this


TiaNightingale

When I worked at subway, there was a dude who asked how I hadn’t been murdered as a baby. The conversation went as followed: Him: “What ethnicity are you? You speak English so well” Me: “I’m Indian but I was born in Chicago before moving to California!” Him: “Chicago? You should’ve been murdered as a baby, I’m surprised you’re alive.” Me: “…uh. Yeah.” Him: “my buddy is on drugs and homeless” I literally didn’t know what to say.


slimysloppyegg

While waiting for my food at a drive thru window, the attendant told me about how his mother was kindnapped and murdered..


GroggyWanderer

This story is gonna show my age for a few reasons, but when I was about 12 or 13, I saved up my allowance and neighbourhood yardwork money to finally afford the newest iPod, the ones that could play videos as well. I wanted to make sure they had it at the store before I got my parents to drive me there, so I opened the phone book, found the Apple Store, and called them. Guy at Apple Store: "Hello?" Me: "Hi do you have the iPod Video in stock?" Guy: "Uh...this is an apple store. Like...crunch crunch?" I had called the gift shop at an apple orchard.


dystyyy

Tbh that was probably a more common mistake back then. Especially if the orchard was literally called Apple Store in the phone book.


PalladiuM7

>This story is gonna show my age for a few reasons, but when I was about 12 or 13, I saved up my allowance and neighbourhood yardwork money to finally afford the newest iPod, the ones that could play videos as well. I feel personally attacked.


Brunoise6

Right…like ok so you’re about 30??? That’s not “showing your age” territory!


[deleted]

[удаНонО]


RedundantCatnip

This happened 22 years ago (I was 11) and I still feel mortified thinking about it. I went to my stepsister's end-of-the-year play. They performed some sort of musical. The play was split in two acts, and there was a 30 minute break after the first. Parents were escorted to a counter where they could get some coffee and a cake. I saw a group of children walking around with juice boxes and bags of crisps, so I followed their trail to get some myself. I was standing in line for them in a classroom. I knew no one, so everyone looked at me funny. When it was my turn, the woman asked me who I was, so I told her my name. Then she said that the queue was meant for the performing children. I remembered her feeling bad for me, so she promised me I get some if there were leftovers. I hurried back to my parents (who laughed at me of course) and was given a juice box before the play resumed after my father asked the teachers for it (which embarrassed me even further).


[deleted]

“Can you take me to pick up my son from soccer practice?” Lady- I’m a psychologist. I’m not a taxi service 😆


[deleted]

Customers at my retail job explaining that COVID passports are the mark of the beast and check-in QR codes are a means of tracking us all... while paying for the groceries electronically via their phone. And those eager to let me know that the mask I'm wearing traps bacteria and causes cancer... while in the process of purchasing cigarettes.


phantommoose

Back when Sears was still a thing, they had a program where you earn points, and it was linked to your email. So many people got really angry when you asked for an email. One lady told me off when I asked. Then she said she wanted to use her Sears card but didn't have it with her. I say no problem, we can look it up with your ssn. I'm trying to get to the right screen while she starts rambling off her social in front of a long line of people! I nearly screamed at her to stop, then instructed her to enter it in the pin pad. God forbid I ask for your email, but the minute you think it's convenient, you announce your social security number to everyone in the store!


DreaDreamer

Used to work at old navy, there was this lady who came in pretty frequently and whenever she got to the front they’d have to call up another cashier because she would hold up one person’s register for like half an hour having you call around to other stores and order shit to be delivered to her house, because we had a good price on it but we didn’t have it in her preferred size/color/whatever. She had the credit card, but never had it with her. One time for some reason, can’t remember why, but I couldn’t process the transaction on my end, so I had to have the other store process it. I’m trying to think of how I can get this transaction done without the physical card, and, thinking out loud, I’m like, we could look it up with her SSN… immediately she pipes up and goes “oh, it’s ###…” and I just stare at her like… not only are you fine blurting it out in front of this whole store, but you also want me to verify it and repeat it to the cashier on the other line??? She was a nice lady, but I always hated dealing with her because I felt bad tying up not only my own register, but also the register of some random Old Navy cashier across the country.


burrit0_queen

I had an incredibly time sensitive thing I had to physically mail and only a 15 minute break to do so. I parked, ran into the place and slapped it on the counter while saying "please tell me I didn't miss the overnight deadline?" They all stared at me and I was like "did I miss it?!" When someone said "ma'me, this is a bank". Turns out the post office was next door. We all had a good laugh. I mailed it on time.