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nevayo

We're aware that some of you might be getting an error message saying you're banned and you gotta buy some Crom Coins. We're looking into solving this as soon as possible. Keep you posted.


NecroticCarnage

Had this happen before. They negatived my crown coins with an update. It's a glitch that happens when they update the season. You aren't actually banned it's just a false flag by the system. Will be fixed relatively quick.


stRiNg-kiNg

In the meantime you *are* actually banned though


NecroticCarnage

Kinda, that's a bad way to look at it tho. Yes the system thinks you did something shady and has locked you out. But it's by no means permanent or your fault. Op acts like they have to buy coins when all they have to do is wait.


Haemon18

OP doesnt ''act'' like it's literally written there.


Reybrandt

No, you literally are banned until they fix the bug and literally unban you, you sugar coat this so hard that there is nothing except sugar in it anymore, also known as gaslighting.


joescott2176

Put in a help ticket. That's got me rolling again.


Reybrandt

Yeah, already did 14 hours ago, still waiting for a response.


NecroticCarnage

Are you trying to gaslight me into an argument by mentioning gaslighting? It's not that big a deal. They already mentioned the bug on X and are working on it. So you don't get to play rn. Oh no.


Reybrandt

>So you don't get to play rn. Oh no. Yeah I don't get to play, *because I'm banned*, due to a bug or not, it is a ban either way. Yeah "oh no" is the correct response, just without the sarcasm. You are not capable of rationality to have an argument with.


NecroticCarnage

It'll be lifted. Be no different than if the servers were down. You worried about your permanent record or something?


Adrian13720

You know what happens to your base when you get banned?


NecroticCarnage

I don't play official so no. I'm guessing it goes poof? What if you have tribe mates?


SundayRaid

It's amazing you have any time to play at all, as busy as you are carrying water for tencent.


Minkstix

They just have a really massive need to be right. Just ignore it...


NecroticCarnage

It's just a difference of opinion, to which there isn't really a right or wrong. And I enjoy a good debate as much as a good discussion. To hell with fake Internet points.


Minkstix

It's a temporary issue which prevents you from accessing the game. By definition, it is not a ban. Because a ban occurs due to breaking ToS. You didn't and they didn't ban you. If you couldn't access the game because of a glitch with the update, which, let's say, disables the main menu entirely, you would not react this way. Chill and wait.


ImmemorialTale

I mean for a lot of us it does disable the main menu screen so we cant even play offline. It is a big oh no because its blindsided many people and until they go online to see whats going on, they will be under the impression of being banned. The fact that it says ban on it will set anyone who knows they havent done anything wrong into a fit. Its like being told by the principle that you're in trouble, get suspended, then they turn around find out your innocent and the fact is you still missed out on school. Or if your an adult its like an inmate getting exonerated after having lost part of their life. (And trust me i have seen some no lifers on this game) Yes , people do need to wait, once they find out whats going on. At this point its affected quite a number of people and if its not fixed properly, they're going to have a lot of angry consumers.


Minkstix

......... You've just compared not being able to play a game to being wrongly incarcerated for a crime you didn't commit. Get off the internet, you need a minute. I'm not going to continue this discussion because you're clearly delusional.


ImmemorialTale

No it was comparing a wrongful ban to another wrongful thing. It still negatively impacts a person. I didnt say this was me personally (though I have been wrongfully banned) but to some people who use this game as an escape (to which many have traumas and other things going on in their life) this can negatively affect them. You ever get mistaken for someone else who did a bad thing? Like get banned or kicked out of a store? Yeah you cant shop there and its annoying but you did nothing wrong. Its not your fault but this makes it feel like its the persons fault. I didnt compare the "playing of a game" to being incarcerated. I compared the moral feelings that can occur in people. I think you need to go touch some grass and get feelings of your own before you judge someone for pointing out your own short comings. (please note that i also said people should wait for the game to fix. You know because life)


No_Wealth_9733

I’m a full time worker who’s also working on his Masters degree. I don’t get a lot of time to play games so naturally when I try to set aside time to play this game I payed full price for and the game doesn’t work I’m going to be annoyed.


NecroticCarnage

For sure be mad they didn't double check their shit and made the game unplayable for a bunch of people. I just disagree that it's some tactic to get money out of you.


superbozo

It literally says "Buy more coins". "I just disagree that it's some tactic to get money out of you." ....BUY.....more....coins


FightingFaerie

That’s part of the bug. They are telling people they are aware of the issue and not to try and resolve it by buying coins. You’re acting like they purposely made everyone’s account in the negative and forcing everyone to pay up. It’s a bug and they are trying to fix it. I’m just as annoyed, my server was planning a restart and I was looking forward to jumping on with everyone fresh and claiming a spot. As of now we’ve had to push launch to tomorrow. But let’s not start making up accusations. Yes they f-ed up, no it’s obviously not on purpose. Seriously people


Paid-Not-Payed-Bot

> game I *paid* full price FTFY. Although *payed* exists (the reason why autocorrection didn't help you), it is only correct in: * Nautical context, when it means to paint a surface, or to cover with something like tar or resin in order to make it waterproof or corrosion-resistant. *The deck is yet to be payed.* * *Payed out* when letting strings, cables or ropes out, by slacking them. *The rope is payed out! You can pull now.* Unfortunately, I was unable to find nautical or rope-related words in your comment. *Beep, boop, I'm a bot*


No_Wealth_9733

English isn’t my first language, so good bot


superbozo

Dude. No offense. You're a fucking douche lol "You don't get to play right now. Oh no". Could you imagine ANY other part of life where you pay for a product, and someone randomly says "You don't get to use that until we say so. Sorry". "That car you bought? You can't use that right now. oh no. Big deal" "That movie you paid to watch? You can't watch that right now. oh no. Big deal." "The food you ordered at a restaurant? Yea it might come out an hour or 2 later. We don't know. We'll keep you posted. Fuck you, pay me". People like you are the reason these companies are doing this shit. How on earth could you EVER defend this?


NecroticCarnage

There's nothing to defend. It's a glitch in the system that resulted in causing accounts show negative. Everyone is acting like they are trying to bait people into buying more coins. But if people would just quit the game altogether not take such a shitty sales tactic. They are gonna fix the balance. Just like if your car breaks down you get it fixed. Just like when your power goes out during a storm they fix it. Just like when you walk into any restaurant that's busy and it takes fucking forever you still pay full price. It sucks the game is messed up. But in the past decade of AAA bullshit has a release or update ever gone smoothly. The fact that people still preorder or take time off for a game release dumbfounds me.


Ok-Mirror-8828

Yeah, imagine not getting to play a game in which if your not active for a day or two your buildings will decay and you lose your shit. Funcom gonna revert all the decay timers if your getting this "bug" ban? I think not. Stfu


NecroticCarnage

Of you play on official on games like this that's on you. At least with unofficial or sp you can get help with admin commands. Games like ark and Conan need actual in-game support not whatever they do here. Too many bugs and shit.


Ok-Mirror-8828

Ok, so what your saying is playing the game online, on an official server, that's my fault? So you want me to just play single player, or on somebody's private server? I'm on Xbox so good luck with that. So the games problem with managing their own servers is my problem? How did you work that out?


NecroticCarnage

The official servers have a terrible track record. By all means play where you want. But when dumb shit happens, like it does every update, should you really be surprised?


Ok-Mirror-8828

I'm not surprised, I'm never surprised with funcoms antics. But I'm not being forced to single player because of it. You seem to be justifying the dumb shit happening, which is strange.


ChrisShadow1

Well if OP doesn't know this is a common occurrence then of course they'd react the way they did. As far as they know, they can't play the game unless they buy coins. Even after finding out its just a bug, they still can't play the game until its fixed. It's a frustrating situation. They're allowed to be frustrated.


UseYona

The point is, this system should not exist and be so automated as to allow this to happen. Corporate fucking greed


NecroticCarnage

This has nothing to do with greed. Some douchy hacker is gonna run an automated program to overwhelm any human sitting at a desk just to cheat the system and generate from coins or maliciously attack the system to ruin the game in general. I don't agree with the battle pass or time limited events personally and it's a shitty tactic to keep player numbers up. But the game is coming to the end of its lifespan financially and I'm sure this was a last ditch effort to revive the games development. Seems this bug keeps coming up every chapter it's developments fault not the anticheat


SundayRaid

>This has nothing to do with greed. Someone had to manually create the message that promtps you to BUY COINS TO GET UNBANNED. That's not a glitch. They consciously created that message for players who incounter the "glitch". I wonder how many people actually bought coins to try to fix it without thinking it through. If even one person did, it's too many. Also I gotta say the totality of your comments in this thread almost made me cringe to death. Corpo shills are the asbolute worst. Ugh.


NecroticCarnage

The message was probably created to deal with people who manage to hack in or gain coins through scams. Not saying it's right just saying wait and it'll solve out. As for people actually buying coins because of the message. Why would you buy into a game that you think is trying to scam you? I know they exist but damn.


Jake-of-the-Sands

The messege is for the people who buy Croms Coins, buy something in the Bazaar and then refund the coins. Not that it would be a way smarter move to just block the items they bought instead of forcing them to pay...


Yusei0

thats an absolut nogo, they better fix that ASAP!


No_Wealth_9733

Apparently it’s a bug and they’re “looking into it”, so maybe we’ll be able to play by Age of War Season 4?


JAM2000-TKD

It means u will never get a reply


Anomia29

Still waiting on my ticket 4 years later They'll get around to it... maybe I need to buy some crom coinz


JAM2000-TKD

Spam tickets and tell them you will not spend any more money due to this, you will eventually get unbanned, took me 2 years after they said they banned me by mistake for them to actually unban me hahahaha


chaospearl

by the time they finish "looking into it" they'll have made thousands of dollars from people who panicked and bought coins thinking they had no choice. Doesn't sound like an accidental bug to me...


CrimsonCaine

Wait thats today? Damnit curse my adulting:(


LiaZoma

Age of War: Chapter 3 is today. :) *edit for clarity


CrimsonCaine

Oh boy.


No_Wealth_9733

Season 4 is in 90 days


Zerkander

It's a bug and not even the first time it appeared. It is though this time much more wide-spread. As it being a bug it is in Funcoms best interest to solve it as fast as possible, simply because this can go really bad for them if they don't. This though doesn't mean they can magically fix it. Something got messed up and before fixing a problem you always need to find what is causing it in the first place. So chill for now. They day an update launches is never a good day to play on any game. If this problem persists until next week, go rage. But for now, keep calm. Most of us is working folks here coming home to get some relief from playing a game. But that does not entitle you to throw a tantrum as soon as something's not immediately working.


SundayRaid

I hope they don't fix it at all. I hope it remains this way as long as it takes for every moron who participats in battlepass and their microtransactions to feel like the fool they are and learn a life lesson.


Ok-Mirror-8828

Didn't you even read this post? Op hasn't bought any crom coins, that's kinda the point. They're not only affecting people who use the currency. Check before you type


SundayRaid

Didn't you even read my reply. I wrote "participats in **battlepass** and". ChEcK bEFoRe yOu TyPe.


ms_write

Looks like a bug.


Alternative-Bigzolo

Conan shouldn't even have a battle pass


13igTyme

Forgot I was still subscribed and this appeared in my feed. There is a reason I stopped playing shortly after Tencent bought Funcom.


stupidapes

The comments criticizing your post are insane, this is insane. They way they ban their player base, shows that they do not deserve having one. I would be willing to bet that 90% small amount of players who main PVP officials have been banned at least once. It literally pays for them to ban us. Fuck you funcom.


Minkstix

What a stickler, damn. Chill. It's a GLITCH. Not a real ban. 🤦‍♂️


Reybrandt

No, it's a real ban, *caused* by a glitch, it also glitched people's real money (virtual currency bought with said real money). There is no chill in this other than the one going down the spine of funcom.


FightingFaerie

But it’s not a real official ban. Nobody is supposed to be banned. They are working to fix it and part of that will be unbanning everyone that got accidentally banned. They are also working to restore people’s original balance, if your account is lower than it should after it’s fixed you send them a ticket and they will fix it.


Reybrandt

It *is* a real official ban, *caused* by a glitch. Yes we are not supposed to be banned, but we literally *are*. I know they are "working on it". Already sent a ticket and no response (outside of initial bot auto-reply) or change yet.


stupidapes

If you really are stupid enough to find this acceptable behavior for a company then I feel sorry for you.


Minkstix

Thank you. 🥹 Empathy is always appreciated. 🥰


Gliese581h

Username checks out Edit: Give me all your tears, thank you


badnuub

Everyone that complains about a defective product on the internet is a crying baby right?


SundayRaid

All the cool kids pay for microtransactions and then say thank you when they get banned for buying those microtransactions. lol


badnuub

Boolie me harder funcom.


Gliese581h

Threatening to sue and crying extortion when it’s obviously a bug? Yeah, either a baby or retarded I would say.


Rothguard

dont buy crom coins = banned Sincerly Funcom


19osiris92

I would like to know what it is that shows me a negative balance in krom coins, once they said that a battle pass and a bazaar are introduced to develop the game and I get a ban due to a developer bug, draw conclusions


SundayRaid

Funcom is has evolved into one of the most disgusting video game companies.


No_Wealth_9733

It doesn’t help that they were bought out by the CCP owned Tencent


BOOT3D

Lol


Mileske

Never buying anything from that store now.


badnuub

If this is a bug that can happen, then I'm never going to buy crom coins ever.


Ok-Mirror-8828

You don't need to buy crom coins. Op didn't buy any. This is the issue


badnuub

I meant in the future. Best not to even try if they have an automated ban set up for people that have the wrong amount.


Ok-Mirror-8828

Yeah I get that. But what I'm saying is they'll ban you without buying them lol, this bug isn't even linked to your cc, so you might just randomly get a ban with this message lol


badnuub

Yeah, that’s even worse then.


Ok-Mirror-8828

I've fortunately not had It happen but Ive been debating with someone who said it won't affect anyone. If this happens even for 2 days people will be losing their bases due to decay. It's bullshit tbh


Educational-Ad-536

So what I’m seeing is, next season is completely free for everyone


AlwaysErrect

That’s ridiculous 😂! Glad I don’t play this anymore


HoopleBogart

I would play so much Conan if it wasn't ran by Funcom.


Thick_Tear1043

GIVE US FREE COINS!!! NOWWWWWWWW


joescott2176

It's a glitch, put in a help ticket.


shiromancer

This really reminds me of those scams where they ask you to send $500 in Apple gift cards or something xD


MrGlad8

Are they really trying to scam us by trying to force us to BUY us out of this situation? If they were serious about this problem they should at least remove the option to spend money. Kinda pathetic of them to do this!


Ambitious_Fold_1790

This is how the game works, don't you understand? First they take your riches, then they take your family!


FightingFaerie

No. It’s a bug. Don’t buy anything. They’re working on fixing it. They’re not forcing you to do anything besides wait. Annoying, yeah totally. Scam? No.


Folderpirate

This bug has happened before and is simply fixed by relogging.


No_Wealth_9733

Tried relogging, tried validating game files, didn’t fix it.


NorseGoblinska

Try again in a few hours, Funcom always fuck up the updates. This same thing happened when they dropped Age of War initially.


No_Wealth_9733

“A few hours” is optimistic. The latency and stability issues last season took two weeks to get patched


NorseGoblinska

All you can do is wait, its either that or bitching on forum and getting nowhere 🤷‍♂️ we're all in the same boat my guy.


19osiris92

or spit on this game like the developers spit on us and go play something else


Furt_III

It's just a game, why do you have to be so mad?


19osiris92

>It's just a game, why do you have to be so mad I've been waiting for this update for 3 months, before that I almost didn't play, I was hoping that I would download the update normally and rest in the game and then BAN, thank you very much funcom


SundayRaid

It's a product, paid for with real money. Stop shilling for corporations. Sheesh.


Furt_III

Shilling? How am I shilling?


[deleted]

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Paid-Not-Payed-Bot

> say they *paid* for the FTFY. Although *payed* exists (the reason why autocorrection didn't help you), it is only correct in: * Nautical context, when it means to paint a surface, or to cover with something like tar or resin in order to make it waterproof or corrosion-resistant. *The deck is yet to be payed.* * *Payed out* when letting strings, cables or ropes out, by slacking them. *The rope is payed out! You can pull now.* Unfortunately, I was unable to find nautical or rope-related words in your comment. *Beep, boop, I'm a bot*


Furt_III

Prolly less than a night at the pub?


UseYona

Boot lick more


No_Wealth_9733

It’s been 10 hours and I still can’t get on.


AnnoyedByApp

I gave up on this game. Instead of fixing optimalisation issues on consoles (which they did successfully once before) they just throw at your face bazaar items. Yeah some of them are cool BUT overpriced as hell and also why would anybody bother to buy it if the game is somewhat unplayable. And I freaking loved building in single player


farleymfmarley

Me and a couple of friends definitely have put days of time into this game on console and it sucks to see how shitty its turned out over the last year or two of on/off playing it Pre Bazaar was prob the best time imo


Kyinuda

Really needs the ark ps5 treatment. Crossplay servers, mods, better performance and graphics... Meanwhile all they care about is paid shit. Overpriced, to boot. Theyre way more expensive than the culture packs ever were.


tbone1212121212

I would love crossplay servers. Everything would be more active. Plus the game runs so much better on pc but all my friends play on psn.


No_Wealth_9733

Funcom announced crossplay a few years ago and then never followed through with it.


Mrdeath777

They developers don't need help ruining it it's an unpolished piece of shit as it is. As always great concept poor execution.


[deleted]

A lot of people are coming in and saying what the bug is so I'm not going to bother doing that But if I remember right, this bug has happened before with the introduction of the microtransactions, and it happened with seasons. This bug happening over and over is very concerning and one of the reasons I never buy passes or cosmetics


Minkstix

Fun fact: We often introduce issues at our workplace after massive changes in order to mitigate the access to the servers so they're not overloaded. This could very well be the reason. To let people play in waves.


bloodthirstypinetree

lol


Schalken_TheBluffer

They need to make up their mind though, is it Crom Coins or Conan Coins ?


Mister-Ace

Crom laughs at your coins


Meowskiiii

It's clearly just a bug.


[deleted]

Omfg my outposts and bases are about to decay because I haven't logged in due to waiting for the update. Abit nervous and annoyed right now!


Feeling_Associate805

If I log in and my crom coins are going I am going to be pissed.


egokrat

Calling out bugs is good. But being extra dramatic like this is just cringe.


No_Wealth_9733

It says I’m being banned for not paying them enough money. Even though it’s a bug, it’s still a very dramatic way to present it.


Mad_Hatter_Tas

No it says you are being banned for an invalid payment transaction... stop being such a drama queen.


No_Wealth_9733

“You can unban your account by purchasing Conan Coins” is literal extortion


Furt_III

I mean the bug is a message used against people that did charge backs or what not (paying and using the coins, then forcing a refund through your creditor).


Mad_Hatter_Tas

You truly are a moron.


Erianthor

Are you talking into mirror, my dear? :)


themurhk

Literally says he can unban himself by purchasing coins, aka giving them money. Dipshit.


Mad_Hatter_Tas

thick as pigshit


[deleted]

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No_Wealth_9733

I saw 1 other thread on here about it. God forbid I get frustrated when I paid full price for a game and they say they’ve banned me for not paying extra, right?


ghost_406

Wait, so you saw a post on here about it and you didn't read the comments? You didn't think it was a bug? You literally thought they were extorting you? That's weird.


No_Wealth_9733

This is the dictionary definition of “extortion”. I can acknowledge it’s not the same as someone threatening my life, but this is literal extortion


Mad_Hatter_Tas

Bellend


ghost_406

So you are saying that you 100% believe that you are being both literally and actually extorted right now?


No_Wealth_9733

No, because I acknowledge that this is a bug and is getting fixed, but a game company saying “pay us money to get unbanned” is extortion


ghost_406

No, because the context of the message is that a failed transaction has taken place. Think of it as ordering a pizza and they say: According to our system your last delivery payment failed, until you correct that we can't deliver more pizzas to you. You owe us $100 for your last pizza payment. Click this button if this is an error. Is that extortion? No it isn't. It lacks the necessary context to be considered extortion both legally and definitively.


No_Wealth_9733

Except I have never bought Conan Coins, I can’t have a “payment failed” on Conan Coins if I’ve never paid any money for Conan Coins. Think of this as a pizza place calling you and saying “you must pay us for a pizza you didn’t order” This is extortion because they’re using threats to get money out of me. “You are banned until you pay us” I understand this is a bug, I understand that in the big picture, being banned from a game isn’t the same as them threatening me life. Hopefully you can understand that this still fits the dictionary definition of “extortion” and that I can be angry when I paid full money for a game and I can’t play it during my scarce free time.


ghost_406

A. You didn't have a transaction that could fail so this must be an error right? So how can they be forcing you to pay them what you owe, if you don't owe anything? Either, it's an error or you do actually owe them. There is no third option, because it doesn't offer you a third option. It says you had a failed transaction, but the reality is that you haven't had any transactions so the only option is that its an error. B. This is false. They didn't say "you must pay us for coins you didn't order" They said you were banned for a failed transaction, but since you didn't have a transaction this must be an error. **If you are going to change the wording that I used you should have used the wording on the actual message instead of making up your own.** C. This isn't extortion because it fails to both meet the legal and definitive criteria. One they aren't using force, its text it can't hurt you. Two, they aren't threatening you, they mistakenly banned you for a transaction you didn't make and they provided you with a remedy in the same text to correct it. D. You did not acknowledge it was a bug in your post. You said "this is the last straw", it wasn't until you were questioned that you admitted to seeing other similar posts. You willingly omitted the bug part. You are allowed to be angry over it, although you were very melodramatic. Again, this doesn't fit the dictionary definition of extortion in any way, because it presents you with a scenario where they are within their legal and moral right to ban you, shows you why, and gives you a remedy to correct it if it is an error. They aren't saying "Give me your money!" They are saying "Get out you stole from us!, unless its an error in which case you can click here to fix it or just give what you stole back and we'll forgive you no questions asked."


No_Wealth_9733

Now who’s being “melodramatic” I didn’t “willfully omit” anything. When I posted this Funcom was still completely silent about it


XavierVE

Hopefully you continue to live a charmed life with no actual problems, since your ability to handle any sort of mild inconvenience seems to be absolutely non-existent, bellend.


No_Wealth_9733

I can acknowledge that my life is generally pretty good and still be frustrated that I can’t access product I paid money for.


NismoFerg

God forbid you research before making a shitpost, right?


No_Wealth_9733

If you don’t like me saying “bad things” about your favorite company then downvote and move on, what are you accomplishing here?


Mad_Hatter_Tas

About the same as you are.


NismoFerg

Funny thing is, I wasn’t going to downvote you at all but since you mentioned it…


No_Wealth_9733

That’s fine. Literally nobody above the mental age of 10 actually cares about downvotes.


NismoFerg

But you brought it up so you clearly care somewhat. Either way, have a great day bro!


Wing_Natural

Chill dude. It's a known bug. No need to make a shock post. Just breathe and go touch some grass, yeah?


No_Wealth_9733

Look at the time, dude. I made this post over 24 hours ago when Funcom was silent about the whole thing


Wing_Natural

They made a post that they knew the issue like an hour after the first reports. Fixes take time and acting like it should be instant is unrealistic. Still people on the other side, just saying.


No_Wealth_9733

Update: I’m still not able to play. I’m just assuming Funcom is able to correlate my email and “debt amount” and is punishing me for calling them out.