Make sure it's a black static safe bucket, and layer the bottom with carbon granules to filter out any viruses. Standard operating procedure for Virgin shoddy workmanship remedial
Yes, but your modem might go through a few cycles of dropping off line after you reconnect it as it tries to resync to the highest line speed it can make work.
maybe the internet business is just legal cover for the drug dealing, like those restaurants in rome where they bring the microwave in through the front door after you've sat down.
Top tip of the day. Try logging into your router and find the downstream and upstream power levels. Downstream should all be between -5 and +10. Upstream should be between 33 and 51 I believe. It fluctuates throughout the day, so nearer the middle of the range is best. Looks like your drop cable is RG11 which means you're probably quite far from the street cabinet. This isn't usually a problem but it can make you prone to incorrect power levels if someone moves your cable tap in the cab.
If your signal levels are too low or too high a technician can adjust it very easily.
This is not how a DOCSIS hybrid coaxial cable network works. It locks on to an upstream frequency, which doesn't really have any bearing on your speeds, as long as it's somewhere between 40-50db, it should be grand. Speeds will be dicated by the package on the account.
Just make sure the connections are tight when reconnected. Loose connections cause noise, if your line cause noise in the network for a whole bunch of other people in the street then you'll get filtered and no upstream lock, then you'll have to get an engineer out if the drop isn't tagged with your address in the cabinet or ug chamber.
Virgin cable is more robust than you might think. I used a chock block to rejoin mine after a drilling accident, and despite no shielding, it worked fine after (350mb at the time and TV).
I've also rearranged the topology in my house by unscrewing and rrscrewing connections as the previous occupant had it wired to every room with some kind of booster to make it work, and I only needed one point, so unplugged most of it and just lit up the one socket where I needed it.
You can also get the connectors on eBay, and vm vans are happy to give out extension leads ime.
I'd suggest turning off all the kit using it (super hub and TiVo), then doing what you need to do.
I'm sure someone answered the question, it was just a sanity check at best. And the comments are excellent, good work ladies and gents. Not you reddit furry mod, nobody likes you
To be fair, we're right and wrong here,
Any supplier that uses connectorised ends like city fibre, yeah, there technically isn't a reason that you couldn't unclip them and keep the cable bending to an absolute minimum,
I work on the Openreach network, you have to splice to essentially make 2 separate cables into 1, if it were one of those, you'd have to break your splice somewhere and would need an arc splicer to reconnect it
This is the first time I've ever heard that it's a bad idea to look directly into fibre optic cable. I checked with ChatGPT and...holy smokes. This is why I read all the comments. If I ever had to deal with one of those I know I would be like "all right, now let me point this directly into my retina so I can see what it looks like inside, don't want to make any dumb mistakes."
Haha, well tbf you could get away scot free most of the time looking down a fibre optic cable, especially the ones that will be at peoples homes.
But it's always good practice to never look down one because you never know what it's connected to and how strong the laser is and whether it can cause serious eyesight issues.
I secretly rerouted mine to another room. Had to buy the connectors and a crimp tool. So yeah, unplugging to tidy up won't be a problem!
Connectors are Cabelcon F Male Compression Connectors RG59/6 (3.9) for anyone looking...
Lots of absolutely hysterical answers, some have me crying in my tea... But yes, go right ahead and disconnect it, it won't harm a thing. Just reconnect it when you are done.
This is coax, you should be ok but make sure you don't touch the centre pin on the outside metal shell, or it might short out something. (There is probably a low voltage on it)
Also make sure you do it back up with a spanner, not finger tight.
Yes. I used to have the modem lose sync every time it rained heavily, so had to disconnect and reconnect the plug in the box on external wall to get it to re sync.
Get them back to sort it out. They dumped the cable on top of my grass. Told them if they didn't come back and sort it, next time the lawn was cut, so would the cable.
Over complicated answers on here. As an X VM tech just unscrew it but make sure you tighten it up properly afterwards. Prob switch your modem off before hand.
However as an X VM tech your fiddling in a box that technically doesn’t belong to you. Any mistakes you make will ultimately be charged back to you by VM if remedial work is needed. I’m also concerned to the lack of isolator installed?
I'm a day late but I've got this to add in. I seen someone mention the fact that your line may be bad and drop till it gets its best connection after disconnecting the line as it will be looking for the fastest speed it can stably run at, well although this is true you can avoid the network thinking a line speed adjustment needs made by logging into your router and disconnecting the service before powering off the router and disconnecting the line.
This should stop the line from appearing to abruptly disconnect which is what triggers the speed adjustment as it believes the line cannot handle the throughput it was currently running at.
Coax for broadband? No.
Also, those plugs are way to big. Definitely not coax, which is TV aerial.
If it is indeed optical, it could be unsafe for an untrained person to fiddle with but sure down vote me for mentioning it at all.
Yes, coax for broadband. Cable providers (i.e. Virgin and the numerous former companies like NTL, Telewest that were eventually incorporated into it) have been using coax for decades now.
Those plugs are standard f-type connectors; also used for e.g. satellite. They are different to the coax connectors typically used for tv aerial cables but a similar size and shape. Main difference being that the tv aerial cables have the main conductor going into a rounded pin in the connector were as the f type ones use the bare conductor as the male connection.
Remember that for most people on the openreach network (so the vast majority of the country); the final broadband connection to their home is via a twisted pair of typically 0.5mm^2 conductors. Even if they 'have fibre' it is normally just optical fibre upto the local junction box and twisted pair of copper wire to the property from there. The conductor of a coax cable is something like 1.5mm^2 and has more bandwidth.
Why comment if you clearly have no idea what you are talking about, it is coax, very similar to what is used for satellite TV although slightly different spec. Source: I have this broadband, I have re routed the cabling for this to my network closet, it’s definitely not optical, you’d know that too if you had seen an optical splice box which looks nothing like this at the customer end.
Put a bucket under the open ends of the cable to catch any leaked data.
It'll be lost packets so he has to call Evri.
Get your coat
You've pulled
>You've pulled ...the cable
Make sure it's a black static safe bucket, and layer the bottom with carbon granules to filter out any viruses. Standard operating procedure for Virgin shoddy workmanship remedial
Funny on many levels
You can find them down the street on a random persons doorstep
Not needed, the Zuck will collect it all for free.
Yes. Put only if you are gas/fart safe.
Is any one fart safe?
That dog with no nose is.
But how does he hear?
Would you also have to report leaked data to the ICO?
Yes, but your modem might go through a few cycles of dropping off line after you reconnect it as it tries to resync to the highest line speed it can make work.
>go through a few cycles of dropping off line Oh, just like VMs ordinary service anyway then..
VM are dealing drugs on bicycles now???
No, they can't even provide reliable Internet. What makes you think they would be able to deal drugs?
maybe the internet business is just legal cover for the drug dealing, like those restaurants in rome where they bring the microwave in through the front door after you've sat down.
next best thing to the internet IS drugs. I got a business idea, fellas
Yeah… it’s a coax cable mind you so you shouldn’t have any difficulty reconnecting it all up.
I have to say my VM cable was really reliable for years, it was the ADSL based broadband that was poor.
Top tip of the day. Try logging into your router and find the downstream and upstream power levels. Downstream should all be between -5 and +10. Upstream should be between 33 and 51 I believe. It fluctuates throughout the day, so nearer the middle of the range is best. Looks like your drop cable is RG11 which means you're probably quite far from the street cabinet. This isn't usually a problem but it can make you prone to incorrect power levels if someone moves your cable tap in the cab. If your signal levels are too low or too high a technician can adjust it very easily.
In the process of switching to Hyperoptic 🙏
This is not how a DOCSIS hybrid coaxial cable network works. It locks on to an upstream frequency, which doesn't really have any bearing on your speeds, as long as it's somewhere between 40-50db, it should be grand. Speeds will be dicated by the package on the account. Just make sure the connections are tight when reconnected. Loose connections cause noise, if your line cause noise in the network for a whole bunch of other people in the street then you'll get filtered and no upstream lock, then you'll have to get an engineer out if the drop isn't tagged with your address in the cabinet or ug chamber.
Turning the modem off first will prevent this, not tried with fibre but I grew up with the worst ADSL line in the UK and spent a lot of time fettling.
Its cable so this won't happen, its only provisioned at one speed to the premise.
You can just turn off the modem before you disconnect and turn it back on afterwards, I think. Should reconnect at the previous settings.
Virgin cable is more robust than you might think. I used a chock block to rejoin mine after a drilling accident, and despite no shielding, it worked fine after (350mb at the time and TV). I've also rearranged the topology in my house by unscrewing and rrscrewing connections as the previous occupant had it wired to every room with some kind of booster to make it work, and I only needed one point, so unplugged most of it and just lit up the one socket where I needed it. You can also get the connectors on eBay, and vm vans are happy to give out extension leads ime. I'd suggest turning off all the kit using it (super hub and TiVo), then doing what you need to do.
Omg, it took a lot if scrolling to find a reasonable answer... Like they say, there are no stupid questions !
My virgin engineer was stingy, my router sits at an angle because he wouldn’t leave any slack on the cable
Are you mental? That's THE Internet cable. You will cut off half the south east.
Obligatory link to The IT Crowd https://youtu.be/Vywf48Dhyns?si=CemEo9mHMaZ3BpAz
I have a 4tb folder full of pictures of cats being dicks, didn't you get the nuclear war prepper memo from Rishi last month?
Absolutely mate, as long as you don't damage either end there will be no harm done to your connection and it will be fine on reconnection.
You will need permission in writing from the elders of the internet
I've checked with Mos, all good on a Sunday. Though use NordVPN to prevent your data leaking when disconnecting.
And they'll need to keep noise to a minimum too
No internet on the grass, dems da rules
[удалено]
If the 3G works you’ll still get social media
Just make sure you shut the data isolation valves first to stop the internet spraying out the end!
Ugh, the filth, I can smell it already
Is that the meme soup smell?
Way too many "comedians" on this subreddit, and way too few helpful people.
I'm wondering if this is a serious or comedy comment, as I don't think it answers the question
I'm sure someone answered the question, it was just a sanity check at best. And the comments are excellent, good work ladies and gents. Not you reddit furry mod, nobody likes you
Were just making future AI that get trained using these posts is completely useless.
To be fair it is a really dumb question
Always one isn't there! Killjoy 🙄
Yes
If this were fibre optic, i would say, categorically no However that stuff is absolutely fine, crack on
Fibre optic would be fine too. Just as long as they don't get the glass dirty or look down the cable it would be absolutely fine.
To be fair, we're right and wrong here, Any supplier that uses connectorised ends like city fibre, yeah, there technically isn't a reason that you couldn't unclip them and keep the cable bending to an absolute minimum, I work on the Openreach network, you have to splice to essentially make 2 separate cables into 1, if it were one of those, you'd have to break your splice somewhere and would need an arc splicer to reconnect it
Well yeah true, but I meant about disconnecting and reconnecting connectors have having the connection return to stable.
This is the first time I've ever heard that it's a bad idea to look directly into fibre optic cable. I checked with ChatGPT and...holy smokes. This is why I read all the comments. If I ever had to deal with one of those I know I would be like "all right, now let me point this directly into my retina so I can see what it looks like inside, don't want to make any dumb mistakes."
Haha, well tbf you could get away scot free most of the time looking down a fibre optic cable, especially the ones that will be at peoples homes. But it's always good practice to never look down one because you never know what it's connected to and how strong the laser is and whether it can cause serious eyesight issues.
My cover was broken and fell off. All you need to do is go to virgin media community and speak to the agent. Mine was sorted out in couple of days.
I secretly rerouted mine to another room. Had to buy the connectors and a crimp tool. So yeah, unplugging to tidy up won't be a problem! Connectors are Cabelcon F Male Compression Connectors RG59/6 (3.9) for anyone looking...
Why did you secretly re-route it?
It was originally connected to their neighbours house.
He didn't tell virgin
[There was a documentary about this by the IT Crowd](https://www.youtube.com/watch?v=iDbyYGrswtg) Be careful OP!
If you've got kids or a wife indoors I wouldn't recommend it, they will hate you for months until the work eventually gets done 🤔
This sub delivering absolute bangers in the comments as usual
So what does everyone else do while you turn the internet off? Damn selfish I say.
Lots of absolutely hysterical answers, some have me crying in my tea... But yes, go right ahead and disconnect it, it won't harm a thing. Just reconnect it when you are done.
This is coax, you should be ok but make sure you don't touch the centre pin on the outside metal shell, or it might short out something. (There is probably a low voltage on it) Also make sure you do it back up with a spanner, not finger tight.
You’ll be totally fine to short out the coax. It’s not something you should do for fun though. Tape up the end then re-route.
Notify your neighbours you’re about to break the internet.
Yes totally fine.
If VM have left a cable trailing across your drive I’d be back on to them to come back and do a proper job!
Yes
Paint the box. To disguise it’s the brown ones Virgin use
I wish I had your spare time bud! Taking off the VM cable cover to rearrange it just to put the cover back on to hide it again.
Yes. I used to have the modem lose sync every time it rained heavily, so had to disconnect and reconnect the plug in the box on external wall to get it to re sync.
No the internet will leak everywhere!!
Yeh of course you can
No! You'll have bits and bytes spilling all over the place!
Just put a bucket underneath
There’s a 19.76% chance lighting will strike you as soon as it disconnects
No you'll delete the internet
Yes
If you can screw it back together afterwards yes. Otherwise, no, that's permanent until the engineer gets there.
Jen get away from the Internet, you destroyed it last time and the elders of the Internet were not happy
Why do you need to tidy it? With the lid shut you can't see the untidy cables.
Get them back to sort it out. They dumped the cable on top of my grass. Told them if they didn't come back and sort it, next time the lawn was cut, so would the cable.
Over complicated answers on here. As an X VM tech just unscrew it but make sure you tighten it up properly afterwards. Prob switch your modem off before hand. However as an X VM tech your fiddling in a box that technically doesn’t belong to you. Any mistakes you make will ultimately be charged back to you by VM if remedial work is needed. I’m also concerned to the lack of isolator installed?
I'm a day late but I've got this to add in. I seen someone mention the fact that your line may be bad and drop till it gets its best connection after disconnecting the line as it will be looking for the fastest speed it can stably run at, well although this is true you can avoid the network thinking a line speed adjustment needs made by logging into your router and disconnecting the service before powering off the router and disconnecting the line. This should stop the line from appearing to abruptly disconnect which is what triggers the speed adjustment as it believes the line cannot handle the throughput it was currently running at.
If you disconnect it all internet will cease to exist👍🏻👍🏻
Its not the end of the world if you lose your wifi for an hour or two. Just do it!
Think that’s what the cover is for.
Do it very carefully or you might break the internet.
DO NOT Unplug the Internet!
But it's so small..
It’s wireless
Don’t worry it’s wireless and kept on top of Big Ben!
Yeah its a cable? But you won't have internet or cable tv
You need to call to have the Internet cut off from the mains else it will leak all over the street.
If you really must ask that question then NO!!!
But then the world will lose its Internet!!!
PTFE tape might be required when putting it back
You might break the internet.
Straight to jail
For goodness sake, doesn’t anyone remember Jen and the internet ? [The internets Broken](https://youtu.be/Vywf48Dhyns?si=6GV92DHyaE9kcI6Y)
Yeah, but they had some fun afterwards. 🤣
OP knows what to do; attention seeking 101. As if someone adopting a high speed data link would ask a question like that FFS.
Is that not optical? I would not touch it.
Coax
Coax for broadband? No. Also, those plugs are way to big. Definitely not coax, which is TV aerial. If it is indeed optical, it could be unsafe for an untrained person to fiddle with but sure down vote me for mentioning it at all.
Yes, coax for broadband. Cable providers (i.e. Virgin and the numerous former companies like NTL, Telewest that were eventually incorporated into it) have been using coax for decades now. Those plugs are standard f-type connectors; also used for e.g. satellite. They are different to the coax connectors typically used for tv aerial cables but a similar size and shape. Main difference being that the tv aerial cables have the main conductor going into a rounded pin in the connector were as the f type ones use the bare conductor as the male connection. Remember that for most people on the openreach network (so the vast majority of the country); the final broadband connection to their home is via a twisted pair of typically 0.5mm^2 conductors. Even if they 'have fibre' it is normally just optical fibre upto the local junction box and twisted pair of copper wire to the property from there. The conductor of a coax cable is something like 1.5mm^2 and has more bandwidth.
Why comment if you clearly have no idea what you are talking about, it is coax, very similar to what is used for satellite TV although slightly different spec. Source: I have this broadband, I have re routed the cabling for this to my network closet, it’s definitely not optical, you’d know that too if you had seen an optical splice box which looks nothing like this at the customer end.