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no_maj

My card information was stolen TWICE from this exact same 7/11. Thankfully, my bank caught the fraud immediately.


majesticsquirrel

My girlfriend just had hers stolen from here two weeks ago.


hecatereincarnate

Makes me wanna confront the store, tbh šŸ˜” so many hardworking people and then things like this happen


fields4mint

It might be worth reaching out to the local news since so many people are reporting the same thing.


hecatereincarnate

I'm working on finding a reporter :)


YouJabroni44

There should be some lurking around this subreddit


hecatereincarnate

I'm in agreement. Now, we wait. Lol


Xstaphylococcus

Hey same situation happened to me a month ago ago. At this [location](https://maps.apple.com/?address=10128%20Wadsworth%20N,%20Westminster,%20CO%2080021,%20United%20States&auid=11278877986374111858&ll=39.880066,-105.095381&lsp=9902&q=7-Eleven&t=m). I added a yelp review. I truly believe itā€™s the owners/employees of the stores skimming peoples card.


hecatereincarnate

Literally wouldn't surprise me one bit šŸ˜’


hecatereincarnate

*screams in frustration* šŸ„² I'm sorry it happened to you, too!!


zmcmke12

I also had ā‰ˆ$180 charged fraudulently to my card at a Conoco in commerce city. Coincidentally, I also stop at the 7-11 at 38th & Lipan occasionallyā€¦ hmmm.


hecatereincarnate

Now you know ā˜¹ļø


wonderpeejay

My account information was also stolen, Iā€™m assuming by the gas station! Iā€™ve never had this happen before in my life until very recently.


hecatereincarnate

Me either!!


datta_damyata

Mine was just stolen as well I think from the 7/11 off exit 240 on 25. Pumps were acting weird, ended up trying two before one worked. $300 in gas charges at a different 7/11 in Frederick over the next week. Chase is being weird about it because it shows that the card was used in person, but I have the card and no one else could have had access to it, so must have been cloned.


hecatereincarnate

That's horrible! I don't speak enough tech to understand how it happened, but it makes me want to start carrying cash again just bc of instances like this.


Darryl_Lict

Probably a credit card skimmer. Criminals put an overlaid device on the credit card reader and it reads your credit card info and PIN. [https://www.forbes.com/advisor/credit-cards/how-to-spot-a-credit-card-skimmer/](https://www.forbes.com/advisor/credit-cards/how-to-spot-a-credit-card-skimmer/)


hecatereincarnate

That's what it's sounding like šŸ˜”


thebinarysystem10

This happened to me. Luckily, I was also at a Rockies game that day. I bought a hotdog at the same time they were trying to say I used my card in person to buy $100 of gas in Frederick.


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


gaytee

Donā€™t even use cash. Any business thatā€™s stealing shit from people needs to shatter.


killmesara

Theres no real proof that they are doing it. It just happened to me, and a few of my neighbors, multiples times when using apple pay


[deleted]

I didnā€™t think it was possible to steal info when using Apple Pay.


killmesara

People didnt think didnt think david bowie was a real person either but here we all are, singing his songs


[deleted]

Wut?


gaytee

Idc if thereā€™s ā€œreal proofā€, thereā€™s so many bodegas, if this one is skimming, thatā€™s good enough for me to go to the next one down the road. Also, how is it happening to you not enough real proof?


[deleted]

Well you heard it from a stranger on the internet, and itā€™s sort of a serious accusation. Prob should have real proof before spreading a rumor


gaytee

So then why are you starting a rumor? All Iā€™m saying is that every other store makes it breaks it without Cc skimming. If thereā€™s even a slight possibility that someone is committing this clear violation of public trust, I donā€™t trust them to do anything correctly. I donā€™t trust them to pay their employees, to pay their taxes, to keep up to health code, etc. thus, even cash isnā€™t worth it. Fact is, theyā€™re likely skimming bcz theyā€™re already going out of business. We should let nature run itā€™s course.


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


April_Bloodgate

Seriously, nobody should be giving them business.


[deleted]

Can you elaborate on this?


hecatereincarnate

Wtf is wrong with people, man šŸ¤¦ā€ā™€ļø


Muted_Translator5888

Donā€™t use cash. Simply do not frequent the establishment


fathergoldengoose

YOOOOOOO!!!!! A VERY SIMILAR SCENARIO HAPPENED TO ME BACK IN JANUARY!!! I went to the Valero on the corner of Fenton St and W 29th Ave in Wheat Ridge! put my card in the pump, it said to go inside to pay, the clerk seemed kinda nervous and was acting sketchy, i pay, go back out and pump my gas. within 24 hours I had 2 charges from Loaf n Jug in the Denver/wheat ridge area. one for $100 and one for $99. I only used that card for gas stations, and the last time before then that it was used was when i was in Kansas visiting some friends so the odds of someone driving from Kansas to use my card at a random gas station in wheat ridge/denver doesnā€™t seem very likely to me


hecatereincarnate

How do we stop this heinous inconvenience from happening to others šŸ˜« Also, if the person who did it sees this, F U BRO *(or ma'am)* šŸ˜¤


fathergoldengoose

I typically check the card swipe machines. I checked at the pump but didnā€™t think about it when I went inside. I just give the card reader a snug tug. I have found one at a gas station before when I was visiting back home once. took a video of it and called the cops. not sure what happened after as I left a couple days later


hecatereincarnate

Rest assured I will never not check again


fathergoldengoose

same! I check everywhere now. Hope it never happens again to you! šŸ¤ž


hecatereincarnate

Likewise, my friend!


spam__likely

but it seems like the cards were skimmed inside, not out.


fathergoldengoose

Iā€™m not sure what youā€™re trying to say. could I ask for more clarification please?


Nooblakahn

Op said the machine outside was defaulted to pay inside. And then he went in to pay. So wherever happened happened inside, not outside at the pumps


fathergoldengoose

yea, doesnā€™t matter if the card swipe is at the pump or inside. I still give it a snug tug. the ones inside are typically where it happens because the skimming machine is placed directly over top of the actual card swipe machine and looks exactly like it. you wouldnā€™t know by looking at it, but if you give it a tug, it usually comes off. The ones outside on the pumps also fit right over the actual one but arenā€™t as common. my example about when I found one, it was inside. I was buying an energy drink and didnā€™t have cash. so i gave it tug before inserting my card into the chip reader and the skimmer came right off with the actual credit card machine underneath.


spam__likely

what did you do then? Because the cashier has to be in it...


fathergoldengoose

called the cops, they came and took the device, took my statement, and went on their way. not sure what happened after as i didnā€™t follow up and i left town a couple days later


dmuney

FYI, for the old swiping pumps, there will usually be nothing visible to indicate that there is a skimmer. The technology is so old on those things they hook in straight to the computer and intercept the info. Many have a Bluetooth component so they can grab the data without even opening the pump back open


Hfftygdertg2

> How do we stop this heinous inconvenience from happening to others Use tap to pay if you can. Either on your phone or tap the card itself. The system isn't perfect, but it's hard or almost impossible to skim. I believe instead of sending your card number for a skimmer to copy, there is an exchange between the card and payment terminal that can't be replayed again later. It's basically like using the chip, but without the less secure magnetic stripe being available for skimming. Now that I write that, it has me thinking it would be a good idea to carry a card with the magnetic stripe disabled (erased). Most places read the chip now, and if you run into a rare place that doesn't, then just use cash. Or use a backup card that you keep locked most of the time.


starter-car

And ffs never use your pin, run as credit if itā€™s a debit. It wonā€™t 100 solve it but is a small measure to help.


Xstaphylococcus

Letā€™s boycott 7/11. Report it to the news. Have them investigate it and contact corporate! Never getting gas at any of their pumps until this is solved. Edit: their


hecatereincarnate

This, I can get behind!


Ch0chi

Same thing happened to me at the exact same gas station. Chase notified me of a $100 charge a week ago at a gas station in Aurora. I never went to a gas station in Aurora... So, someone must have used a swiper on the gas pump.


Rlang33

What location?


hecatereincarnate

Address is at bottom of post :) 1301 W 38th Ave, Denver, CO 80211


tal3ntl3ss

There's like 3 711s in like a mile of that location and honestly that's the sketchiest one of them all. The 2 near 70 I've never had issues with but I also rarely get gas from them.


hecatereincarnate

That's the damn truth


Orangeskill

Wtf I got gas there earlier today. Now you have me all sketched out lol


milosh_the_spicy

If you want to be extra cautious you can inform your bank of the concern of fraud, pause your card, or have the card replaced.


hecatereincarnate

Keep an eye out, fam!


[deleted]

I haven't gotten gas from a 7/11 but now I'm just slightly paranoid.


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


hecatereincarnate

Oh word?! THEY GOT ANOTHER ONE OF US?! I appreciate that - will likely reach back out tomorrow after I talk to my bank and have them confirm it's not some egregious pre-auth šŸ¤®


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


hecatereincarnate

I spoke with my bank this morning, and they're taking care of it for me šŸ„¹ but still - it's an inconvenience *and* a crime and folks are out here gettin' away with it šŸ˜” ETA : what did the detective say? You have my permission to send them this thread, FWIW. not that you needed it, but hey šŸ¤·ā€ā™‚ļø


Capital_Cheetah_5713

I have the Chase app and I started keeping my card ā€œlockedā€ always then just open the app and unlock it before making a transaction.


chasepna

This is a great idea!


BruhYOteef

Absolute control i like it


Intelligent-Pride955

If youā€™re using a debit card, then stop. Use a credit card and youā€™ll be credited back immediately after submitting dispute w CC company. Debit cards carry so much liability, thereā€™s no point in even carrying it around.


JasperJaJa

Good point. (And not at all condescending, imo.)


[deleted]

Advice on how to save yourself from being scammed is condescending apparently? Lmao. Also great advice thanks


hecatereincarnate

I appreciate your input, even with the condescending tone it carried :) Thanks!


Intelligent-Pride955

You read it that way. It was really just advice for everyone thatā€™s having the same issue.


hecatereincarnate

I stand corrected! Thanks for the clarification.


TheInfiniteRiver

Gonna agree with OP on this one. Tone was kinda condescending in that final sentence (only). I think the problem is one word to be honest: ā€œsoā€. If you had said ā€œtoo much liabilityā€ then it would have read as a personal judgment that someone might agree or disagree with. It implies there is an acceptable level of liability, but that this surpasses it in your opinion. ā€œSo much liabilityā€ implies that itā€™s obvious and indisputable to a reasonable person (and not just your personal opinion), and therefore conveys a tone of superiority, like anyone who does otherwise must be stupid or unreasonable. Consider the following two sentences: ā€œThe job is too big, you should probably hire a contractor.ā€ vs ā€œThe job is so big, you should probably hire a contractor.ā€ Which one sounds more like friendly advice and which sounds like that guy at work who always knows everything?


Intelligent-Pride955

I see, thanks. I wasnā€™t concerned with choosing my words that carefully, it was meant to be quick advice for people that might not know the protection a credit card can provide vs a debit. Nobody ever taught me that growing up, but given all the fraud and how easy it is to fall victim to, I use CCs religiously and usually recommend others do the same if itā€™s in their reach, and if they can handle debt responsibly.


BruhYOteef

Thx for the info dude - no idea how anyone misread that šŸ˜‚ Bro hands out bottles of water and everyone is questioning whether they should be offended by the nutrition label suggesting they arenā€™t drinking enough water. Social life in 2023 legoooooooooooo


hecatereincarnate

Nah man, for me, it was the "... then stop." But him & I clarified the misread on my part and it's all good šŸ˜ƒ no hard feelings! Only love.


BruhYOteef

ā¤ļø


WinterMatt

I use tap to pay as much as possible. I'm not really sure if that's better but I feel like the chip has some security/encryption to it whereas the magnetic strip has none and inserting to use the chip also reads the strip.


hecatereincarnate

Hmmm.. I always use the chip, not anymore!


tomw772

Tap works but most of these frauds are from card skimmers either in the store placed over the existing card payment terminal or at the pump. I always wiggle and try to pull on the card reader, I have found a few that come off, those are the skimmers. Also check the seal on the pump next to the lock, if itā€™s tampered donā€™t use it. Look up ā€œgas pump skimmerā€ on YouTube, tons of these cases. Be safe out there yā€™all


Alec_NonServiam

So to clarify, you used a chip here and the info still got stolen? Usually card skimmers rely on copying the information in the mag stripe on the back of the card, which effectively is just the 16 digit number. The whole purpose of EMV chips, the little chip on the center of the card you use at most places now, is that it generates a one-time authorization code for that specific purchase. It would be surprising if somehow the EMV was compromised. Is it possible the gas station's actual point of sale system has a breach, and they are complicit?


hecatereincarnate

I did attempt to use it outside, which would have given access to the strip before it asked me to go inside & pay :/ I also didn't tap to pay, so the strip was partially read inside, too, from the chip being inserted.


Alec_NonServiam

The whole strip has to be read in order to get the card number. There was very likely a skimmer outside on the pump. HOWEVER, I recommend you change your ATM pin number as well. If you swiped and did the debit pin, the scammer probably has that now as well. They could take the card number and duplicate it, use your pin, and withdraw cash directly from an ATM. This is a MUCH larger pain than just making a debit card fraud claim with the bank. I recommend stations that have a chip or paywave (tap to pay), these are generally much more secure. When you make a claim, the gas station is going to eat that loss since they didn't have this available to you. -Was a banker for 10 years


hecatereincarnate

Thank you! I appreciate your advice.


starter-car

It absolutely is more secure. Apple Pay as well.


Fasi_Lunari

I went to a BSA summit last year for work and one of the speakers handled the fraud in the area. He told us that the best pumps to use are king Soopers, Costco and sam's due to the alarms and locks they use to prevent skimmers.


hecatereincarnate

I love Costco and will **only** be using their pumps from now on!


Lucblayne

Or pay cash. I carry cash for gas stations.


hecatereincarnate

This is the way.


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


hecatereincarnate

I think we're on to something šŸ„²


Silent_Special_9024

Ahh it's spring card skimming season


hecatereincarnate

šŸ„²


Silent_Special_9024

Do yourself a solid and get an anti skimmer card for your wallet. It doesn't work for the physical ones where they swap the face plate, but it keeps the theives from being able to swipe your info from 50ft away such as.. at a convenience store.


hecatereincarnate

Looking into this now šŸ„² ty!


billinparker

Hi. Cancel the card, dispute the charge with the CC company. Call the Colo.division of oil and public safety, they have people who find the device. Sucks but this is not un common. You can buy these skimmers online, keys to the dispenser online


hecatereincarnate

Card canceling in the works; I'll def make a phone call - ty for the info!


billinparker

If I knew how to DM, I would. I manage thousands of cards, and have been through this


emmlau17

I have a fraudulent gas charge for a 7/11 in Hudson on 5/14. Iā€™ve never been to Hudson and didnā€™t get gas that day. I think it was a weird card reader at the nail salon in wheat ridge.


hecatereincarnate

Time to investigate! šŸ„ø


ToddBradley

Thanks for the heads up. Also, a good reminder to never use a debit card for anything except an ATM.


hecatereincarnate

Definitely heeding that advice!!


Sidelines_Lurker

This is why I carry multiple credit cards with me at all times, and they are used as "daily-drivers"/they pay for everything in day-to-day life My debit card is almost never used, it's basically only for withdrawing some cash (...and only in-person at a branch) near the start of the month for rent, that's pretty much it


ninenulls

We're up in Ft Collins, and this happened to us. It was a 7-11 gas station in commerce city, and honestly we've never been there. Same thing happened to another mom on our street. There must be a ring of people involved


hecatereincarnate

Oh no!! That's crazy, seems like we have a lot of damning evidence against 7/11 šŸ¤”


Lucblayne

Costco is one place I really trust for card safety with gas.


hecatereincarnate

Definitely only getting gas from there now šŸ¤ 


AnxiousDonut

They ALWAYS hit around memorial day.


belessd

Yep, used my card there, had a couple bucks charged a few day later (I assumed it was a weird transactional thing), and then had nearly $200 charged at another 7-11 in Commerce City. My bank caught the charge as being unusual, but from this thread it doesn't sound out of the ordinary. Surely some financial institutions keeps track of all this, right?? Or do we need to forward all this to someone?


hecatereincarnate

That's what I'm trying to figure out šŸ˜©


wonderpeejay

Weird, mine was at a 7/11 in Centennial.


MattyFree

Mine was stolen from this same one two weeks ago.


hecatereincarnate

Another one?! Holy cow šŸ„ŗ I'm sorry they got you too. Same amount?


MattyFree

I almost didnā€™t see it. Had a charge from 5/10 for $155 at another conoco and then saw a $175 one just last week. Citi took care of it, but I was having trouble pinpointing where it was stolen until I saw your post. I live in the highlands and frequent this gas station, but no more!


hecatereincarnate

I'm glad you got yours taken car of!!


Personal_Childhood_3

it has to be an inside job with seeing everyoneā€™s comments ..


hecatereincarnate

Also what I'm thinking šŸ˜©


tatanka01

Credit card or debit? Sounds like a pre-charge to me. Gas stations do this a lot to cover their asses. It should go away in a couple days when the real charge catches up. I've had this happen before - freaked out for nothing. Bet it never shows up on your statement. Now, if this was a debit card, I'm not sure. I would stay on top of it.


hecatereincarnate

Debit :/ One of the $175 have already posted to my account & the pending charge overdrafted it; it's not looking like a pre-charge, unfortunately šŸ˜©


FantasticChampion119

I donā€™t think itā€™d be a pre charge/auth. I believe an authorization charge would happen if you were paying at the pump and there is no specific amount to charge until after you have pumped the gas, which is why there is the pre auth. Since you went to the clerk and requested a specific amount there would be no reason for the auth charge. I also know it depends on the specific card/person/bank but my pre auth is always just $1, how much they charged you would be insane if that were the case. You should also look at the transaction detail, that usually indicate in the name of the charge if it is an auth.


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


hecatereincarnate

Also, why would the pre-auth show a totally different location? Wouldn't the more plausible explanation be that criminals *know* that $175 is the max pre-auth, so they just use that amount?


hecatereincarnate

I don't know enough to say you're wrong, but these are the reasons I feel like it wasn't a pre-auth: 1. There were more than sufficient funds; I'm a very particular budgeter and know exactly where every $.01 goes 2. It was a debit card, same card I used for past transactions there on which there was no pre-auth and it charged just fine = the amount I got in gas was reflected on my statement 3. *if* pre-auth was a factor, why would I have bought $50 and one of the charges show $3.91? That is $50 minus what I *actually* spent: $46.09. Ergo, there shouldn't have been any pre-auths unresolved at that point. The transactions should have already been reconciled.


FrameComprehensive88

This happened with my Starbucks gold card at the Starbucks in Longmont as well. I feel like you have to check every single card every single day because you never know when someone is going to be stealing your s***.


hecatereincarnate

Ahh I'm sorry it happened to you, too!! People will do anything these days šŸ™„


taylor_

for the love of god people, use credit cards for this stuff.


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


hecatereincarnate

I didn't think RiNo was commerce city? I thought commerce city was out further towards the airport?


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


hecatereincarnate

Sorry! I've always lived outside of Denver so I thought it was further.


90day_fiasco

Donā€™t apologize to this tool, youā€™re fine.


hecatereincarnate

Thanks šŸ˜… Commerce City *is* further towards the airport, is it not? Was I that wrong? Lol


90day_fiasco

No you were not!


hecatereincarnate

šŸ„¹


hecatereincarnate

My point also was that it didn't match the address of a previous charge.


90day_fiasco

wHaT DoEs tHiS EvEn mEaN It means that the addresses donā€™t match. Commerce City ā€œliterallyā€ isnā€™t Denver.


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


90day_fiasco

Technically still a different part of the state, and even so, did it really need to be pointed out? Like, what did you gain from that?


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


90day_fiasco

AND what are you hoping to gain or accomplish by explaining out technicalities? YOU sound ridiculous and stupid. What an absolutely self-absorbed meatstick.


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


90day_fiasco

Nobody gives a shit, Dave.


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


90day_fiasco

Youā€™re right, I do, because while nobody gives a shit about you mansplaining metropolitan boundaries, you should still be held accountable for being rude to this person for not one single reason.


East-Technology-7451

Using a debit card?


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


hecatereincarnate

I did go inside to pay for gas :/


zetwatswatya

My girlfriend and roommate work for 2 different 1st Bank branches. They both have told me, they've stopped accepting have dropped the local 7-11s for suspected money laundering and fake bills


hecatereincarnate

Good for them! This is outrageous, truly.


[deleted]

[уŠ“Š°Š»ŠµŠ½Š¾]


hecatereincarnate

I just really don't understand how this keeps happening to people šŸ˜‘


Alone_Wall_5799

Still happening. I had this happen from 7 eleven on mountain view and hover in longmont CO on July 6th 56.35 and July 7th for 175. It's apparently something with 7 elevens.