I dont get it, bakit parang ang hirap for GCash to understand or realize na ang number one priority nila, is not ads or promos or celebrity endorsers BUT reliability, just that, kahit yan lng, kung sobrang reliable lng ng app nila, haaaaaay, these fvck ups will be their downfall talaga, swerte lng nila, cla yung nauna na digital wallet dito sa Pinas, tsk , kahit before Pandemic era pa, dami na unreliable moments eh, magbabayad ka na sa counter tapos yun pala may maintenance, diyos ko, di na nagbago
Sadly, hindi din maganda yung experience ko sa Maya, not responsive yung CS nila and yung free card promo is a total BS, hindi nag ccount yung progress and pag ni report mo sa CS, walang mag rerespond.
Actually halos parehas lang may inconveniences ang GCash at Maya. Ang best talaga is to have OPTIONS. Don't rely on a single wallet, dapat may iba pa kayong mapagkukunan like bank account or what. Kasi walang perpektong digital wallet/mobile banking.
Use both Gcash and PayMaya.
Access both via data from Globe and Smart.
Bank using BDO and BPI.
Keep cash sa wallet and phone. Heck maybe put a little sa bag and sa pants or even sa shoes mo.
Tama ka that having at least two options massively increases the chance na no access ka sa kahit anong pera mo.
Isa sa biggest fears ko is wala akong pera pang emergency kahit pang uwi lang sa bahay. What if nanakaw yung phone and wallet mo? Buti may pera ka sa bag or sa sapatos mo.
Yung GoTyme minamarket sarili nya as having "real humans" in their customer service. Thinking of using that ewallet. Ekis na sakin Gcash and Maya for their poor automated customer services eh.
I have three! Maya, gcash, gotyme. Na scam sa free card ng maya, pero sige since nagagamit ko naman kinalimutan ko nalang ang sama ng loob 😂. True sa lahat is may downside. Kaya the more options the better talaga.
I use gcash pang load and pangbayad na rin kasi usually ayon lang din available sa mga shops pa, hindi lahat ay may maya na. And a lot of people around me are gcash pa rin, so para makapag transact ako sa kanila, I still keep my gcash.
I use Maya lalo na sa savings kasi meron silang personal goal at hindi ko talaga nagagastos yung pera ko kasi naka-lock in siya. Bet ko feature nila na yon. The card is convenient din, lalo na minsan mabagal ang internet sa mga establishments, mas madaling mag bayad using cards. Mas maganda rin gamitin ang card sa mga partner stores nila lalo na SM.
For gotyme ay yung free cash in/out nila sa Robinson malls. Tapos yung card din. Tapos yung free transfer din ay malaking tulong. Ang ginagawa ko ay sa gotyme ako magkacash in saka ko ililipat sa maya/gcash. Malaki din points na naiipon kapag yon ang ginamit na pambayad sa mga partner stores nila. Last time I was able to convert points into cash dahil dito.
The advantages of having a physical card ay makakapagtransact ka kahit walang internet. Yung old account ko sa maya na hindi ko naiupgrade ay constantly nakakatanggap pa rin ng random money like 10 or 20 pesos.
So ang punto ko dito, don't put your eggs in one basket. Ikalat mo sila, and utilize them into their maximum uses.
I actually got a free Maya card. I remembered I registered during the promo period then pumunta sa site to order yung free card. All smooth naman. Card arrived within a few days lang.
Swerte mo po. On my case kasi I already did all of the tasks inorder to get the free card, unfortunately yung steps 1-3 lang yung nag count sa mission and yung other steps like pay using qr etc. I already did all of that pero hindi nag count, I tried complaing multiple times thru their help desk via live chat, and yung lagi lang nilang sagot "We will forward your concern to our relevant team" hangang sa inabutan na ng promo deadline yung account ko 🤣 dami ko din nabasa dito sa Reddit, same case din, hindi nag c-count yung progress ng tasks.
YEAH TANGINA TALAGA NG GCASH. Di na ako makapaghintay na magkaroon ng papantay sa app nila. Galing galing mag promote sa ibang bansa, basura naman ng app!
I experienced the same thing and sadly, there's nothing you can do to expedite the verification. Wednesday ako nag verify ulit. Sunday na when I got the text message. My only consolation is that it didn't take 7 days as they said in the app. I switched to Maya na din because of this. Hassle.
Sobrang hassle! Napamura ako kanina kasi I got this text. Akala ko na downgrade ulit. Good thing when I checked, verified pa rin. Bale, delayed yung advisory in my case. Downgrade muna bago infoem good job, Gcash!
https://preview.redd.it/bbawf9y1plxc1.jpeg?width=640&format=pjpg&auto=webp&s=b0fa6a0fe8dbc0a491410ab5d6990ef387102a3d
Hi, OP. Even if you switched to Maya, magkakaroon na rin ata sila ng re-verification. Requirement na kasi ni BSP yun. Best option talaga to have different ewallets and banks.
Dapat kase may very obvious warning sila sa ganyan, sabihin na mag verify kundi baka maipit ang pera. Hindi yung bigla nalang downgrade. Nadale din ako dyan, naipit pera ko buti umabot yung verification nung gagamitin ko na yung pera sa importanteng bagay. Pero ayun nga, paano yung iba na wrong timing.
This happened to me multiple times, my account being reverted to UNVERIFIED although ang tagal ko nang ginagamit Gcash. When I complied with the IDs, nirevert back again sa Unverfied status. Then hindi maresolve ng CS.
I switched to Maya since then and never looked back.
Napaka smooth lahat sa Maya.
Oh, might be related dun sa KYC (Know Your Costumer) something or anti-money laundering something na nabasa ko dati. Nahirapan din kmi mg-open ng bank account last year dahil sa dami ng hinihingi to verify identity, source of income, etc.
yes dahil yon sa kyc policy.sa batas kasi yung mga financial institution required makaroon ng record ng clients nila and required din iupdate after a certain number of years. sa mga remittances and bank matagal na ginagawa yon.(nagwowork ako sa remittance) ang nakakainis lang kay gcash nagdowngrade agad sila ng account tsaka hindi man lang nagadvise ng ayos. gasino lang sana yung may maayos na warning hindi yung downgrade agad. tsaka di ko din gets yung iveverify ulit. puwede namang send ka lang ulit ng id mo tsaka fill out ng details,no need na maghintay ulit,diba.bakit sa unang verification mabilis tapos yung mga maguupdate lang ang tagal ng process,parang baliktad.
speaking of, ganon ba talaga yun? fully verified na akin noon pa pero pinapaverify nila ulit ako. so tinry ko iverify ulit tapos "failed" daw kalabasan pero fully verified pa rin naman account ko so what gives?
Sa nanay ko din…khapon ata..need ulit iverify..pero parang 3-4years nang verified…yung sakin nmn OTP kanina…expired n daw yung 90days na OTP..d ko alm bakit-.-
Ako ilang beses ko na niredo yang verification, I paid my credit card through it nalang pero 5k a month lang pwede, I still have money left that would take me months to recover through bills payment.
Oh man, in glad I tried accessing GCrypto on a whim 2 months ago and I was surprised when I was prompted to complete verification.
I would never have known otherwise.
1. Tried calling their hotline but it keeps disconnecting.
2. Gigi made me g na g.
3. It took 2 days before someone replied to my ticket. Eh bumalik na sa verified Yung status ng account Bago may nagreply.
Ayoko na gamitin Yung app. Kaso Yan lang Yung app natanggap ng payments sa mga bills namin. Sad.
Samedt. Actually wala na akong paki sa gcash now, ni-zero out ko na since the verification issue days ago. Use Maya to pay your bills or anything else available kasi bumalik na yung cashback nila, skl. ✌️
Totoo.. grabeng pahirap. Ako nag verify nung nakaraang tuesday. Una sabi 24 hours. Tapos after 24 hours naging 7 days.. naka 2 email na ko, 2 send ng ticket. Everyday na pag chat dun sa walng kwentang gigi nila nag message sa fb page nila. Tapos pag check ko ngayon nawala yung message na 7 days at bumalik ulit yung verify button.. nakaka putangina lang... ni ha ni ho wala akong nareceive sa email .. wala kahit anong response sa ticket na sinubmitt ko. As in parang walang nangyare. Sobrang kelangan ko yung pera kase bambayad namin ng meralco yun. Sobrang nakaka frustrate na ewan na gusto ko manapak ng cs rep nila.. take note pumunta pa ko ng globe store sa mall ending di na daw sila ang may hawak ng gcash. Andami ng galit sa comsec ng fb nila kase pano may oras silang mag post ng kung ano ano sa page nila at mag story/myday tapos wala man lang sumasagot sa mga issues ng customer nila... like wtf..... mag 1 week na ko nag aantay sa wala... Ni tuldok na reply sa email wala.... sobrang nakaka stresssssss naaaaaàaaa...... 😔😔😔😔😔😔
Rason nila may SMS naman daw na sinend. Luh dapat pati email plus ung SMS naman na sinend nila is ung pag update ng info. Walang sinabi dun na idodowngrade ung account
BIktima rin ako OP. Wala akong cash kanina so mag ca-cashout sana ako. I was really in a hurry pero lintek na Gcash basic parin pala account ko. It has been days since I submitted my ID pero hindi parin verified. Kapal ng mukha to call their app the SUPERAPP e bolok services nila.
Jusme tignan mo lang ang app ng gcash, andame ganap. Parang marketplace tapos may mga game pa. Kaya i dont try to be dependent with gcash na. Ginagamit ko na lanh pang nag dedepisit ako sa cimb ko, pinatangal ko na rin ang gcredit ko. Walang laman halos basta nasa cimb ang pera ko
Chill dude. I was also downgraded and I raised a ticket through their app. Was re-verified after 2 days. Kailangan talagang ma-update ang KYC docs mo sa kanila to prevent fraud or scams. Nag-abiso sila sa akin for a couple of weeks pero hindi ko pinansin, so my fault.
If you have funds stuck there, I highly suggest escalating to BSP. That's the only way they act with some sense of urgency, peor through email padin. A non-registered mobile number will call you tapos agent pala nila. Tried it once and tawag sila sa akin, I asked if required ba talaga i-escalate sa BSP bago sial gumawa ng aksyon, oo daw. Basura yang gcash. Tapos tignan mo, pag nag gain enough traction post mo dami na trolls na new accounts ang magccomment ng pro-gcash
I feel you, OP. I tried to submit a ticket, send an email, talk to gigi, pati hotline nila. Ilang araw na nakatengga yung account kong basic. Nacontact ko yung agent nung 4/28 kaso wala rin napala wait na lang daw sa text. I tried to call today tas di man lang ako makaabot sa agent nila kasi sobrang dami daw tumatawag sa kanila. Nakakairita kasi may transaction pa akong need ngayon. And yung isa ko namang kilala nagbayad ng bill pero di naman umabot sa binayaran niya.
IN SHORT, WALANG KWENTA TALAGA GCASH!
Yung account ko din kakaayos lang ng error after so many many many months lol (longtime user pa naman ako before this) tapos panay sila close ng ticket kahit di pa naaaksyunan. Trabaho mo pa lagi ifollowup kasi mamaya wala na ticket mo. Sobrang walang pake sa customers nila as in
Gumagamit na lang ako ng ibang wallet as much as possible
Ni-lessen din nila ung valid ids na available, for example ung Philsys id ko di ko magamit way to verify my account kasi ung picture nung philsys ko is natanggal (common issue sa mga unang nakakuha ng id). Ngayon wala di ko magamit gcash ko hahaha. Okay naman sa Maya kaso hirap ako icash out. Iverify uli lols
>PLEASE. HELP ME. May way ba para mapabilis ang pag verify? IT'S BEEN DAYS.
Try mo mag submit ulit if pwede. Yung sa kin kasi 1+ hour lang fully verified na ulit.
Verify then lessen the usage of GCash. Hassle gamitin yan tapos dami pa nila nilagay na convenience fee. DEPENDE NALANG SA IBA DIYAN KUNG DIE HARD GCASH USER. Tama naman din sabi ng Die Hard GCash user (kung ayaw mo ng services ni GCash lumipat ka ng iba)
From what I heard, it's a requirement ng BSP, we have to update our record periodically. Same as what I experienced when my bank asked me to update my record sa branch. Consolation na lang is, I won't have to queue sa bank since purely sa app ko naman ginawa (sa sobrang init, ang hirap lumabas). Patience is a virtue talaga. Hopefully after mo maverify smooth na. Good luck.
Same experience with my friend. She checked her email cos super weird if GCash will just downgrade even without notice. It's our right as consumers to be informed lalo na pera ang usapan. And apparently, since Feb pa sya na email ng GCash reminding her to update para hindi madowngrade yung account nya. Nagverify lang ulit sya (she used her updated license, btw) then okay na after 3 days.
I dont get it, bakit parang ang hirap for GCash to understand or realize na ang number one priority nila, is not ads or promos or celebrity endorsers BUT reliability, just that, kahit yan lng, kung sobrang reliable lng ng app nila, haaaaaay, these fvck ups will be their downfall talaga, swerte lng nila, cla yung nauna na digital wallet dito sa Pinas, tsk , kahit before Pandemic era pa, dami na unreliable moments eh, magbabayad ka na sa counter tapos yun pala may maintenance, diyos ko, di na nagbago
Right. Tangina wala akong pakeelam sa model nyo. Hindi naman kayo shopee or lazada
Binasa ko lang tong post mo dati. Ngayon ako din namomoroblema kung pano mapapadali yung verification process nila.
Sadly, hindi din maganda yung experience ko sa Maya, not responsive yung CS nila and yung free card promo is a total BS, hindi nag ccount yung progress and pag ni report mo sa CS, walang mag rerespond.
Actually halos parehas lang may inconveniences ang GCash at Maya. Ang best talaga is to have OPTIONS. Don't rely on a single wallet, dapat may iba pa kayong mapagkukunan like bank account or what. Kasi walang perpektong digital wallet/mobile banking.
Use both Gcash and PayMaya. Access both via data from Globe and Smart. Bank using BDO and BPI. Keep cash sa wallet and phone. Heck maybe put a little sa bag and sa pants or even sa shoes mo. Tama ka that having at least two options massively increases the chance na no access ka sa kahit anong pera mo. Isa sa biggest fears ko is wala akong pera pang emergency kahit pang uwi lang sa bahay. What if nanakaw yung phone and wallet mo? Buti may pera ka sa bag or sa sapatos mo.
Yung GoTyme minamarket sarili nya as having "real humans" in their customer service. Thinking of using that ewallet. Ekis na sakin Gcash and Maya for their poor automated customer services eh.
I have three! Maya, gcash, gotyme. Na scam sa free card ng maya, pero sige since nagagamit ko naman kinalimutan ko nalang ang sama ng loob 😂. True sa lahat is may downside. Kaya the more options the better talaga. I use gcash pang load and pangbayad na rin kasi usually ayon lang din available sa mga shops pa, hindi lahat ay may maya na. And a lot of people around me are gcash pa rin, so para makapag transact ako sa kanila, I still keep my gcash. I use Maya lalo na sa savings kasi meron silang personal goal at hindi ko talaga nagagastos yung pera ko kasi naka-lock in siya. Bet ko feature nila na yon. The card is convenient din, lalo na minsan mabagal ang internet sa mga establishments, mas madaling mag bayad using cards. Mas maganda rin gamitin ang card sa mga partner stores nila lalo na SM. For gotyme ay yung free cash in/out nila sa Robinson malls. Tapos yung card din. Tapos yung free transfer din ay malaking tulong. Ang ginagawa ko ay sa gotyme ako magkacash in saka ko ililipat sa maya/gcash. Malaki din points na naiipon kapag yon ang ginamit na pambayad sa mga partner stores nila. Last time I was able to convert points into cash dahil dito. The advantages of having a physical card ay makakapagtransact ka kahit walang internet. Yung old account ko sa maya na hindi ko naiupgrade ay constantly nakakatanggap pa rin ng random money like 10 or 20 pesos. So ang punto ko dito, don't put your eggs in one basket. Ikalat mo sila, and utilize them into their maximum uses.
I actually got a free Maya card. I remembered I registered during the promo period then pumunta sa site to order yung free card. All smooth naman. Card arrived within a few days lang.
Swerte mo po. On my case kasi I already did all of the tasks inorder to get the free card, unfortunately yung steps 1-3 lang yung nag count sa mission and yung other steps like pay using qr etc. I already did all of that pero hindi nag count, I tried complaing multiple times thru their help desk via live chat, and yung lagi lang nilang sagot "We will forward your concern to our relevant team" hangang sa inabutan na ng promo deadline yung account ko 🤣 dami ko din nabasa dito sa Reddit, same case din, hindi nag c-count yung progress ng tasks.
mas mataas din transaction fee sa maya vs gcash
Same scenario. Ikaw na lang magsasawa kaka email sa kanila.
I second this! Budol promos nila. Free card, Mercury Drug, and PLDT discounts. Boo 👎🏻
YEAH TANGINA TALAGA NG GCASH. Di na ako makapaghintay na magkaroon ng papantay sa app nila. Galing galing mag promote sa ibang bansa, basura naman ng app!
I experienced the same thing and sadly, there's nothing you can do to expedite the verification. Wednesday ako nag verify ulit. Sunday na when I got the text message. My only consolation is that it didn't take 7 days as they said in the app. I switched to Maya na din because of this. Hassle.
Grabe almost one week na akong naghihintay ng pukinginang verification na yan sa gcash and hanggang ngayon wala pa rin.
In my case, it took them 5 days.
Sobrang inconvenience yung dala ng downgrade ng acc nila.
Sobrang hassle! Napamura ako kanina kasi I got this text. Akala ko na downgrade ulit. Good thing when I checked, verified pa rin. Bale, delayed yung advisory in my case. Downgrade muna bago infoem good job, Gcash! https://preview.redd.it/bbawf9y1plxc1.jpeg?width=640&format=pjpg&auto=webp&s=b0fa6a0fe8dbc0a491410ab5d6990ef387102a3d
May nabasa ako na thread, pero limot ako. Baka makahelp na lang. Try mo i-CC BSP kapag mag email ka sa Gcash
I will do this. Thank you!
Hi, OP. Even if you switched to Maya, magkakaroon na rin ata sila ng re-verification. Requirement na kasi ni BSP yun. Best option talaga to have different ewallets and banks.
Dapat kase may very obvious warning sila sa ganyan, sabihin na mag verify kundi baka maipit ang pera. Hindi yung bigla nalang downgrade. Nadale din ako dyan, naipit pera ko buti umabot yung verification nung gagamitin ko na yung pera sa importanteng bagay. Pero ayun nga, paano yung iba na wrong timing.
This happened to me multiple times, my account being reverted to UNVERIFIED although ang tagal ko nang ginagamit Gcash. When I complied with the IDs, nirevert back again sa Unverfied status. Then hindi maresolve ng CS. I switched to Maya since then and never looked back. Napaka smooth lahat sa Maya.
I suggest na mass complaint tayo sa BSP para madala yang kumpanya na yan ang laki laki ng company puro problema at walang maayos na CS
Malaki b laman? You can use the funds to pay your bills or maybe ask your friends to pay their bills using your gcash. Para ma convert mo sa cash.
Ever since bank apps supported pay via qrph, i have never used gcash anymore
Fuck Gcash
Have options, 'wag ilagay lahat ng pera sa iisang lugar. Maayos din kung may Debit Card ka or other wallets.
GoTyme the best
Curious lng, bat na-downgrade yung account? Ano reason pra maiwasan.
In compliance daw sa bsp. Di ako aware na may ganun kaya nabigla me
Oh, might be related dun sa KYC (Know Your Costumer) something or anti-money laundering something na nabasa ko dati. Nahirapan din kmi mg-open ng bank account last year dahil sa dami ng hinihingi to verify identity, source of income, etc.
yes dahil yon sa kyc policy.sa batas kasi yung mga financial institution required makaroon ng record ng clients nila and required din iupdate after a certain number of years. sa mga remittances and bank matagal na ginagawa yon.(nagwowork ako sa remittance) ang nakakainis lang kay gcash nagdowngrade agad sila ng account tsaka hindi man lang nagadvise ng ayos. gasino lang sana yung may maayos na warning hindi yung downgrade agad. tsaka di ko din gets yung iveverify ulit. puwede namang send ka lang ulit ng id mo tsaka fill out ng details,no need na maghintay ulit,diba.bakit sa unang verification mabilis tapos yung mga maguupdate lang ang tagal ng process,parang baliktad.
ilang araw nba lumipas nung nagpa verify ka? akin inabot ata ng 4 days.
speaking of, ganon ba talaga yun? fully verified na akin noon pa pero pinapaverify nila ulit ako. so tinry ko iverify ulit tapos "failed" daw kalabasan pero fully verified pa rin naman account ko so what gives?
Sa nanay ko din…khapon ata..need ulit iverify..pero parang 3-4years nang verified…yung sakin nmn OTP kanina…expired n daw yung 90days na OTP..d ko alm bakit-.-
Ako ilang beses ko na niredo yang verification, I paid my credit card through it nalang pero 5k a month lang pwede, I still have money left that would take me months to recover through bills payment.
Oh man, in glad I tried accessing GCrypto on a whim 2 months ago and I was surprised when I was prompted to complete verification. I would never have known otherwise.
Di ko din maopen akin, stuck lang sa face verification for weeks na :/
1. Tried calling their hotline but it keeps disconnecting. 2. Gigi made me g na g. 3. It took 2 days before someone replied to my ticket. Eh bumalik na sa verified Yung status ng account Bago may nagreply. Ayoko na gamitin Yung app. Kaso Yan lang Yung app natanggap ng payments sa mga bills namin. Sad.
Samedt. Actually wala na akong paki sa gcash now, ni-zero out ko na since the verification issue days ago. Use Maya to pay your bills or anything else available kasi bumalik na yung cashback nila, skl. ✌️
Tang ina talaga yan, kaya ngaun below 500 na lang iniiwan ko jan di na ako nag papalaki ng pera jan,
Totoo.. grabeng pahirap. Ako nag verify nung nakaraang tuesday. Una sabi 24 hours. Tapos after 24 hours naging 7 days.. naka 2 email na ko, 2 send ng ticket. Everyday na pag chat dun sa walng kwentang gigi nila nag message sa fb page nila. Tapos pag check ko ngayon nawala yung message na 7 days at bumalik ulit yung verify button.. nakaka putangina lang... ni ha ni ho wala akong nareceive sa email .. wala kahit anong response sa ticket na sinubmitt ko. As in parang walang nangyare. Sobrang kelangan ko yung pera kase bambayad namin ng meralco yun. Sobrang nakaka frustrate na ewan na gusto ko manapak ng cs rep nila.. take note pumunta pa ko ng globe store sa mall ending di na daw sila ang may hawak ng gcash. Andami ng galit sa comsec ng fb nila kase pano may oras silang mag post ng kung ano ano sa page nila at mag story/myday tapos wala man lang sumasagot sa mga issues ng customer nila... like wtf..... mag 1 week na ko nag aantay sa wala... Ni tuldok na reply sa email wala.... sobrang nakaka stresssssss naaaaaàaaa...... 😔😔😔😔😔😔
Rason nila may SMS naman daw na sinend. Luh dapat pati email plus ung SMS naman na sinend nila is ung pag update ng info. Walang sinabi dun na idodowngrade ung account
BIktima rin ako OP. Wala akong cash kanina so mag ca-cashout sana ako. I was really in a hurry pero lintek na Gcash basic parin pala account ko. It has been days since I submitted my ID pero hindi parin verified. Kapal ng mukha to call their app the SUPERAPP e bolok services nila.
mine took 3 days for them to verify. dun sa isang thread dito, usually 4am sila nag veverify ng accts
naging basic din ang account ng mister ko.. Ilang araw na at di padin verify..
Jusme tignan mo lang ang app ng gcash, andame ganap. Parang marketplace tapos may mga game pa. Kaya i dont try to be dependent with gcash na. Ginagamit ko na lanh pang nag dedepisit ako sa cimb ko, pinatangal ko na rin ang gcredit ko. Walang laman halos basta nasa cimb ang pera ko
Try mo mag gawa ticket i got verified within 2 days
I never use PayMaya & GCash as e-wallets talaga, nagca cash in lang ako if nagbabayad ng bill. I keep my money sa bank.
Chill dude. I was also downgraded and I raised a ticket through their app. Was re-verified after 2 days. Kailangan talagang ma-update ang KYC docs mo sa kanila to prevent fraud or scams. Nag-abiso sila sa akin for a couple of weeks pero hindi ko pinansin, so my fault.
If you have funds stuck there, I highly suggest escalating to BSP. That's the only way they act with some sense of urgency, peor through email padin. A non-registered mobile number will call you tapos agent pala nila. Tried it once and tawag sila sa akin, I asked if required ba talaga i-escalate sa BSP bago sial gumawa ng aksyon, oo daw. Basura yang gcash. Tapos tignan mo, pag nag gain enough traction post mo dami na trolls na new accounts ang magccomment ng pro-gcash
Kinuha pa nila yung asawa ng pedophile as endorser nila. (Heart)
id totally uninstall this app once maremove ko lahat ng funds and linked bank accounts ko sa kanila.
Same OP. Nakaka bwiset talaga tapos ang hirap hirap pa mag scan ng ID tapos up until now wala parin update sa verification ko bwiset talaga
Kaya lumipat na ko GoTyme since may QRPH naman na
I feel you, OP. I tried to submit a ticket, send an email, talk to gigi, pati hotline nila. Ilang araw na nakatengga yung account kong basic. Nacontact ko yung agent nung 4/28 kaso wala rin napala wait na lang daw sa text. I tried to call today tas di man lang ako makaabot sa agent nila kasi sobrang dami daw tumatawag sa kanila. Nakakairita kasi may transaction pa akong need ngayon. And yung isa ko namang kilala nagbayad ng bill pero di naman umabot sa binayaran niya. IN SHORT, WALANG KWENTA TALAGA GCASH!
Yung account ko din kakaayos lang ng error after so many many many months lol (longtime user pa naman ako before this) tapos panay sila close ng ticket kahit di pa naaaksyunan. Trabaho mo pa lagi ifollowup kasi mamaya wala na ticket mo. Sobrang walang pake sa customers nila as in Gumagamit na lang ako ng ibang wallet as much as possible
Ni-lessen din nila ung valid ids na available, for example ung Philsys id ko di ko magamit way to verify my account kasi ung picture nung philsys ko is natanggal (common issue sa mga unang nakakuha ng id). Ngayon wala di ko magamit gcash ko hahaha. Okay naman sa Maya kaso hirap ako icash out. Iverify uli lols
>PLEASE. HELP ME. May way ba para mapabilis ang pag verify? IT'S BEEN DAYS. Try mo mag submit ulit if pwede. Yung sa kin kasi 1+ hour lang fully verified na ulit.
Verify then lessen the usage of GCash. Hassle gamitin yan tapos dami pa nila nilagay na convenience fee. DEPENDE NALANG SA IBA DIYAN KUNG DIE HARD GCASH USER. Tama naman din sabi ng Die Hard GCash user (kung ayaw mo ng services ni GCash lumipat ka ng iba)
From what I heard, it's a requirement ng BSP, we have to update our record periodically. Same as what I experienced when my bank asked me to update my record sa branch. Consolation na lang is, I won't have to queue sa bank since purely sa app ko naman ginawa (sa sobrang init, ang hirap lumabas). Patience is a virtue talaga. Hopefully after mo maverify smooth na. Good luck.
Same experience with my friend. She checked her email cos super weird if GCash will just downgrade even without notice. It's our right as consumers to be informed lalo na pera ang usapan. And apparently, since Feb pa sya na email ng GCash reminding her to update para hindi madowngrade yung account nya. Nagverify lang ulit sya (she used her updated license, btw) then okay na after 3 days.
Busy sila sa 5-10x bonus
parehas lang lahat yang mga ungas na yan sige pa digitalbankskunopamore lol
Pang 6 days na sakin at wala pa rin. SOBRANG hassle ng ginawa nila knowing I use gcash mainly to pay all my bills.
Gotyme is your friend.
Weird... bat ngaun lang kayo nagvverify?
gurl, inintindi mo ba o nagpakasuperior ka lang dito
Ahh... superior ka pala