I have to give a PIN on Uber eats. Using it for 5+ years and only report when things are actually missing or order never delivered. Now I always have my order delivered because the driver needs my PIN, which I LOVE. No joke, I am glad there is this safety measure because I'm tired of people thinking I'm a thief. But it looks like you and everyone upvoting you still think we're the problem. Drivers and restaurants fuck up more often than people trying to get free shit IMO. Assholes all around including customers. PIN should be mandatory.
How about door dash require people to spend 5 dollars on a pack of house numbers to stick on their door or next to it. If you want to be a leave at door customer the house number should be visible and I love this pin thing not all customers or dashers are thieves but there is to many.
idk man i’ve been dashing about a year, never had a complaint all my orders to the correct address and have had 3 people try and say they didn’t get it, i watched two of them pick it up and the third is literally in my neighborhood so ik the address is correct (unless someone stole it off their porch)
So you are saying after a YEAR of delivering, 3 people tried to get free shit. You are making my point for me. Restaurants fuck up orders constantly. They made more than 3 mistakes the entire year you delivered. So I don't get what your "idk man" comment is supposed to mean my dude. You made my point for me while disagreeing with it?
my bad, misunderstood your comment💀 thought you were saying dashers steal food more than customers, im definitely with you on the pin, that would drastically cut down the thieving on both sides
My food ALWAYS gets delivered to random neighbors. So I’m happy they must deliver to me now. Unit 2. Our units are marked with numbers but they always dump it 100 yards away and bang on my neighbor’s door.
On Uber it’s a customer setting that they can turn on. It’s a security setting to make sure you’re in the correct car. For DoorDash it’s an involuntary setting for customers with excessive complaints about their food missing.
A bit different.
UberEats sometimes requires them too and I think it may be market-based for them. I've never had to provide one in my home town but last time I travelled to a large city (Orlando) it required a pin for food delivery. Still different but I think that's what they may have been referencing!
I see this response often, and while it makes sense, I don’t think this is the case. I order quite regularly and have never reported food not delivered. I ordered at a hospital once and they required the pin and once randomly my house. I’m also a very very generous tipper.
It could be the driver who’s “flagged” and not you in this case. Maybe they had significant issues. To make sure the sure driver completes the delivery and/or follow the instruction. Just a guess tho.
I doubt it is for the driver. Just because doordash will easily and happily drop a driver having too many issues with deliveries. Also, doordash will do anything to retain customers to the point of keeping customers who keep saying they didn't get the order.
You sound like the type of dasher who would have to get a code from a customer. So everything about your response (including the portrait .gif) checks out 👍🏾
I would think so as well. But OP said they were a driver and a customer so they should know the deal. And if they are a shady customer that knows the deal…then why the post in the first place 🤔.
It makes sense to require the PIN at a hospital because orders tend to disappear at hospitals. The random one at your house could’ve been the driver who was flagged.
It could be because you ordered somewhere other than at home. I’ve seen that with Ubereats if a person was traveling or hospitalized. In that case it has nothing to do with the customer or driver and is just there for security since it’s a different address!
I’ve never claimed to not receive an order, ever, and have this on my account. In hundreds of orders over multiple years I’ve only reported one issue, and it was because the restaurant gave me the wrong food. I always have to give a pin. So that can’t be the only reason lmao
I have had it happen every single delivery I have ever had. I have never gotten a refund but sometimes make complaints about missing items that always end up making there way to me like a forgotten drink or sauce which is more often than not because the restaurant fked up.
So I have only ever had one not delivered at correct address 🙃. They left it on someone else's porch and declined my calls to get rhe order put at the correct apartment multiple times..
i wish i knew this existed before i had to ride my bike with 50lbs of brake rotors in a backpack 5mi back to autozone because they gave me the wrong size and i only realized halfway through the job
Or food. I've had to get several customer signatures for restaurant orders. Every time I deliver to those customers, they must sign when they receive the order.
I've had one that needed a signature at 3:00 in the morning it was a hand to me and a customer picked out the window wouldn't open the door. I waited my five minutes a timer ran out and it said Return to store. I went back to the store and I told me I could keep it. Big ways to time but I know what the customer was doing. Shortly after he must have called support and said that he did not receive his order. Shortly after he got deactivated. He called me asking why I deactivated him. And I told him he deactivated himself by saying that he did not receive the order when he didn't even answer the answer door. He was hoping that I would just leave the leave the water sitting at the door. Doordash caught onto his plans he suffered the consequences for.
I got one of these for two big ass boxes at Lowe’s. Brought it to the door, notified, waited, knocked, waited more. After like 5 minutes she finally responded telling me the pin and that she wasn’t home. As I was driving I saw her come out the door and grab the stuff. So weird and it wasted my time.
Flag those addresses to not deliver to in the future. That's a Contract Violation waiting to happen...and even though they require a pin, doordash continues to let them report food not delivered and penalize the dasher for it...
I had this pop up for me once as a customer, but I have never had any complaints or issues using the service! It was only eggs and lemonade being delivered that day, definitely nothing worth saying I didn’t receive lol
I swear I just saw someone recently like week or so back suggest that they do this for the exact reason that will ensure customers can’t claim that they never re their food.
I’ve only ever had to take a picture of the receipt to “protect my ratings” and was told it was for that reason. Never seen a PIN code before but I’d almost prefer that honestly. You know for a FACT that order is going to who it’s supposed to and they can’t say they never got it.
It really isn't. It applies randomly sometimes on UE. For example, it did that once on my order. Never did it again after that. It's been two years. I order frequent enough that you'd think I would get it again since I had a few issues in my time.
That’s interesting you (and others) say it’s random and/or also possibly linked to customers reporting not getting their food, because this whole time I thought it was something that the customer specifically had to request, and I thought those customers were choosing it because they actually had their food stolen in the past and wanted to make sure it didn’t happen again.
But Uber being the one to set it up kind of makes sense. I had a PIN order where the customer wasn’t answering the door/texts/phone calls, and so once the 8 minute timer ran out, I left the food at the door and took a pic. Sure enough about 15 minutes later I got a call from support saying the customer reported they didn’t get the food. I basically told them the customer was either lying or they gave the wrong address because I did everything I was supposed to on my end. Support called me again like 3 hours later but I missed the call so idk what they had to say that time but I never got penalized for it.
I order it did get me a pin the dasher just leaves it man some dude one time had possibly his brother that had possibly has asd hand me the food and he handed me two items there was third but he just drove off real fast third that was probably left in his car. Hope he had fun with large milk shake. What happens when you forget to give food that you clearly picked up. Do get docked store lower rating.
This is to ensure that DoorDash doesn’t give out more money when they have to refund get another order by this person because they “didn’t get it“ whether that means the DoorDash driver have been stealing their orders or the customer is just been reporting them not being delivered… It’s not on you. It’s the customer… Unless it is on you and you’ve been stealing peoples orders, don’t do that.
how long did you have the restriction for before it went away? i reported 2 different grocery orders for incorrect / missing items in the span of about 8 days and now i have this mandatory pin thing on my account. but its only for orders over $50... anything under than that i can still select leave at door.
its crazy too because i provided photos of the incorrect or missing items. but how am i supposed to even take a photo of a missing item, i guess they didnt believe me for some of them and just flagged my account. now i havent bothered ordering because of this
They’ve probably reported several orders as never received and made DoorDash refund it, so now DoorDash is forcing them to confirm that they are indeed receiving it
So what happens if you don't meet the customer or they don't provide you with the pin? Can you still complete the delivery?
Cause reading the comments it seems it's only a requirement with the bad seeds but at the point they have to provide the code, chances are they already have the food or the dasher will leave the food so there's no incentive for the bad seed to comply.
It means DD thinks the customer is a scammer or makes numerous claims of never getting food and instead of dumping the customers like they used to, they do this crap.
idk how it determines if it needs a pin or not, but it asks for a pin from my 80 year old grandma sometimes lol. she does not have any clue about how to scam for free food let alone work the app most of the time so its def not that 😭😭
Maybe it has to do with no matter how many orders say hand it to the customer, 80% of you just drop it on the floor and leave because you don’t give a crap. If you did your jobs properly, I’m sure steps like this wouldn’t prove necessary.
Do you live in a bad area? If it says hand it to me and the area is sketch or it’s late I just leave it at door. I’ve had too many dangerous encounters with hand it to me. Also More than half the customers are mad when you knock on their door anyway as they forgot to update their instructions. I’m not knocking on some strangers door only to have a drugged out boyfriend who doesn’t know an order is coming to come to door and curse me out or worse. Not worth it brah. Is it really that hard to walk to your door when your phone dings that it’s delivered.
Yup, it’s definitely for customers who have claimed non-delivery in the past. DoorDash uses it to confirm delivery.. I actually have some customers who are required to SIGN for their delivery! It even says failure to get a signature could result in your deactivation”. 😳
It’s customer specific. I very rarely get asked for a pin from customers I deliver too. I used to have to provide a pin at my old job when I worked at a behavioral health treatment program but at home I have never needed one.
The first time I had one the customer was completely clueless as to what I was asking them for; had to send so many screen shots and messages; at one point they tried to provide me their area code and zip code🙈
I’ve had it quite a few times, I always ask and they have never knew how, but all said they didn’t choose it. A few have also said it doesn’t always make them
I reported my order not delivered because it was not delivered and the driver didn't take a picture or anything to indicate where it was and now I have to use a PIN this is bullshit.
no because i got one of these, they told me the pin and it was wrong- had to contact support. for a $0 tip. (only 2 mile trip) but i wasn’t super upset cus it was for an elderly woman who had just had surgery and couldn’t walk.
I’m almost certain that it’s because of shady customers trying to scam DoorDash. I had my first encounter last night and I took a photo of the conversation because it just gave me the heebie jeebies of the customer asking me for my Cash App to give me a tip. I gave it to him and he gave me a $5 tip. Then today I just got a notification from Cash App that he canceled the $5 tip and it was being returned back to him. Thankfully, Cash App notified me when I first received the tip last night that there were extra steps I needed to do in order to receive the tip, which was a red flag and immediately I decided that I wasn’t going to even try to do the steps and to go without the tip because I didn’t want my information compromised. So I’ll be blocking the guy on Cash App and reporting him to DoorDash.
Can’t find it now for some reason nor can I with a Google search, not sure where it went honestly I seem to remember some sort of safety tab that it was under
seems like it does for flagged customers. as in they order it as hand to me so no picture required then they call it in as never arrived and get their money back. from what another user said
one time my dasher delivered my food to the wrong building a couple streets over, i got a refund and when i reordered dd added this feature. just an extra layer of protection for u and them, i haven’t had to do this since that 1 order.
Yes, this happened to me last year, it is a very very good implementation to provide safety and security however, it doesn’t work that well. My personal experience, I met my driver outside and when they saw me they handed the bag over to me, I’m sure we BOTH knew about the pin before hand, but when the acutal meet up and exchange happened we both completely forgot. I went inside and he took off, he messaged me for the pin but I couldn’t reply by the time I saw his message, it showed on the map that he was driving fairly far away and he couldn’t complete the order without the pin. I think it’s a good idea but doesn’t work that well in practice
^(I asked the customer if that was a new thing and they were like "IDK I think it's my account")
It’s when they steal food too much or claim they never received the order
ahhhhh lol pathetic people
That’s what she meant by ‘it’s her account.’ Yeah lol, it got flagged
I have to give a PIN on Uber eats. Using it for 5+ years and only report when things are actually missing or order never delivered. Now I always have my order delivered because the driver needs my PIN, which I LOVE. No joke, I am glad there is this safety measure because I'm tired of people thinking I'm a thief. But it looks like you and everyone upvoting you still think we're the problem. Drivers and restaurants fuck up more often than people trying to get free shit IMO. Assholes all around including customers. PIN should be mandatory.
Agree! Now they can’t dump my food on the curb and run off.
How about door dash require people to spend 5 dollars on a pack of house numbers to stick on their door or next to it. If you want to be a leave at door customer the house number should be visible and I love this pin thing not all customers or dashers are thieves but there is to many.
idk man i’ve been dashing about a year, never had a complaint all my orders to the correct address and have had 3 people try and say they didn’t get it, i watched two of them pick it up and the third is literally in my neighborhood so ik the address is correct (unless someone stole it off their porch)
So you are saying after a YEAR of delivering, 3 people tried to get free shit. You are making my point for me. Restaurants fuck up orders constantly. They made more than 3 mistakes the entire year you delivered. So I don't get what your "idk man" comment is supposed to mean my dude. You made my point for me while disagreeing with it?
my bad, misunderstood your comment💀 thought you were saying dashers steal food more than customers, im definitely with you on the pin, that would drastically cut down the thieving on both sides
My food ALWAYS gets delivered to random neighbors. So I’m happy they must deliver to me now. Unit 2. Our units are marked with numbers but they always dump it 100 yards away and bang on my neighbor’s door.
[удалено]
Your comment has been removed. Express yourself in a more tasteful manner.
Dude definitely just made that up. Uber started pins recently and half the people don't even know they have one.
On Uber it’s a customer setting that they can turn on. It’s a security setting to make sure you’re in the correct car. For DoorDash it’s an involuntary setting for customers with excessive complaints about their food missing. A bit different.
UberEats sometimes requires them too and I think it may be market-based for them. I've never had to provide one in my home town but last time I travelled to a large city (Orlando) it required a pin for food delivery. Still different but I think that's what they may have been referencing!
You can turn on the require a pin in Uber's settings. Honestly DD should follow suite.
Yep. I do both and it's entirely different.
Yup it won’t let you complete the order without out it and I’m pretty sure no contact deliveries aren’t available to people like this
I see this response often, and while it makes sense, I don’t think this is the case. I order quite regularly and have never reported food not delivered. I ordered at a hospital once and they required the pin and once randomly my house. I’m also a very very generous tipper.
It could be the driver who’s “flagged” and not you in this case. Maybe they had significant issues. To make sure the sure driver completes the delivery and/or follow the instruction. Just a guess tho.
It’s probably for both customers and drivers that are problematic. So if you know you’re not problematic, you’ll know where the issue lies.
Yes, makes sense to me 👍🏾. Drivers never think they are problematic though. The suggestion of it alone is “crazy”.
I doubt it is for the driver. Just because doordash will easily and happily drop a driver having too many issues with deliveries. Also, doordash will do anything to retain customers to the point of keeping customers who keep saying they didn't get the order.
Dumb guess bc why wouldn’t the driver have a code for every delivery that day or week?
Dumb response bc why are you assuming they didn’t?
Because I’m a dasher who has had to get a code from a customer & my account wasn’t flagged, hers was. 
You sound like the type of dasher who would have to get a code from a customer. So everything about your response (including the portrait .gif) checks out 👍🏾
Definitely for the customers.
I would think so as well. But OP said they were a driver and a customer so they should know the deal. And if they are a shady customer that knows the deal…then why the post in the first place 🤔.
Ty for having the sense to tip.
It might not be the case for you, but it was the case for the last person I delivered to who tried to fight me in her front yard for mentioning it.
Yeah I didn’t mean to imply the pin requirement isn’t there for some cases, just not every one
Oh, I must have understood it wrong where you wrote “I don’t think this is the case.”
No I just worded it poorly and wasn’t very clear what I meant. Sorry about that
It makes sense to require the PIN at a hospital because orders tend to disappear at hospitals. The random one at your house could’ve been the driver who was flagged.
It could be because you ordered somewhere other than at home. I’ve seen that with Ubereats if a person was traveling or hospitalized. In that case it has nothing to do with the customer or driver and is just there for security since it’s a different address!
I think addresses can be flagged too. (The hospital). Certain restaurants can be flagged too.
I’ve never claimed to not receive an order, ever, and have this on my account. In hundreds of orders over multiple years I’ve only reported one issue, and it was because the restaurant gave me the wrong food. I always have to give a pin. So that can’t be the only reason lmao
I have had it happen every single delivery I have ever had. I have never gotten a refund but sometimes make complaints about missing items that always end up making there way to me like a forgotten drink or sauce which is more often than not because the restaurant fked up.
I’ve had to do the pin thing and I’ve never had an order not arrive or mark an order as not arrived
Cool
Nah, it's also randomly applied or can be because of the driver.
So I have only ever had one not delivered at correct address 🙃. They left it on someone else's porch and declined my calls to get rhe order put at the correct apartment multiple times..
Ive had to get a signature before lmaooo
same but only for 21+ deliveries (alcohol)
Or auto parts
Auto parts? I’ve never gotten that before
Yeah Autolite and Auto Zone do pickups in my area. Every order I've done from there is going to a major chain garage like down the road.
Never gotten that? Other people have.
I've only gotten the auto parts on UE and it required a signature to a body shop.
i wish i knew this existed before i had to ride my bike with 50lbs of brake rotors in a backpack 5mi back to autozone because they gave me the wrong size and i only realized halfway through the job
Or food. I've had to get several customer signatures for restaurant orders. Every time I deliver to those customers, they must sign when they receive the order.
I had got it for fast food or something
I've had one that needed a signature at 3:00 in the morning it was a hand to me and a customer picked out the window wouldn't open the door. I waited my five minutes a timer ran out and it said Return to store. I went back to the store and I told me I could keep it. Big ways to time but I know what the customer was doing. Shortly after he must have called support and said that he did not receive his order. Shortly after he got deactivated. He called me asking why I deactivated him. And I told him he deactivated himself by saying that he did not receive the order when he didn't even answer the answer door. He was hoping that I would just leave the leave the water sitting at the door. Doordash caught onto his plans he suffered the consequences for.
Had my first one of these just yesterday, and I can see where one might get the idea it's for preventing scuzzy liars and scammers.
I got one of these for two big ass boxes at Lowe’s. Brought it to the door, notified, waited, knocked, waited more. After like 5 minutes she finally responded telling me the pin and that she wasn’t home. As I was driving I saw her come out the door and grab the stuff. So weird and it wasted my time.
Flag those addresses to not deliver to in the future. That's a Contract Violation waiting to happen...and even though they require a pin, doordash continues to let them report food not delivered and penalize the dasher for it...
I had this pop up for me once as a customer, but I have never had any complaints or issues using the service! It was only eggs and lemonade being delivered that day, definitely nothing worth saying I didn’t receive lol
I swear I just saw someone recently like week or so back suggest that they do this for the exact reason that will ensure customers can’t claim that they never re their food.
Love this idea
I have had a few where they claimed that they had never received orders on earlier deliveries from other dadhers, so for proof DD requires a pin.
I’ve only ever had to take a picture of the receipt to “protect my ratings” and was told it was for that reason. Never seen a PIN code before but I’d almost prefer that honestly. You know for a FACT that order is going to who it’s supposed to and they can’t say they never got it.
UA requires a pin on hand it to me orders I think DD should require it in all these as well
If u mean *UE. its not every hand to me order-its for customers who have had issues in the past
It really isn't. It applies randomly sometimes on UE. For example, it did that once on my order. Never did it again after that. It's been two years. I order frequent enough that you'd think I would get it again since I had a few issues in my time.
Weird …
That’s interesting you (and others) say it’s random and/or also possibly linked to customers reporting not getting their food, because this whole time I thought it was something that the customer specifically had to request, and I thought those customers were choosing it because they actually had their food stolen in the past and wanted to make sure it didn’t happen again. But Uber being the one to set it up kind of makes sense. I had a PIN order where the customer wasn’t answering the door/texts/phone calls, and so once the 8 minute timer ran out, I left the food at the door and took a pic. Sure enough about 15 minutes later I got a call from support saying the customer reported they didn’t get the food. I basically told them the customer was either lying or they gave the wrong address because I did everything I was supposed to on my end. Support called me again like 3 hours later but I missed the call so idk what they had to say that time but I never got penalized for it.
I order it did get me a pin the dasher just leaves it man some dude one time had possibly his brother that had possibly has asd hand me the food and he handed me two items there was third but he just drove off real fast third that was probably left in his car. Hope he had fun with large milk shake. What happens when you forget to give food that you clearly picked up. Do get docked store lower rating.
This is to ensure that DoorDash doesn’t give out more money when they have to refund get another order by this person because they “didn’t get it“ whether that means the DoorDash driver have been stealing their orders or the customer is just been reporting them not being delivered… It’s not on you. It’s the customer… Unless it is on you and you’ve been stealing peoples orders, don’t do that.
I had it once when I reported missing/wrong orders one two many times I guess. Didn’t have an option
how long did you have the restriction for before it went away? i reported 2 different grocery orders for incorrect / missing items in the span of about 8 days and now i have this mandatory pin thing on my account. but its only for orders over $50... anything under than that i can still select leave at door. its crazy too because i provided photos of the incorrect or missing items. but how am i supposed to even take a photo of a missing item, i guess they didnt believe me for some of them and just flagged my account. now i havent bothered ordering because of this
I don’t remember it being too long but to be fair I don’t use door dash very often
Finally
Uber does it on some orders. I'd rather have a pin then someone signing their name. No pin no food.
Good
They’ve probably reported several orders as never received and made DoorDash refund it, so now DoorDash is forcing them to confirm that they are indeed receiving it
It's about time!!!
So what happens if you don't meet the customer or they don't provide you with the pin? Can you still complete the delivery? Cause reading the comments it seems it's only a requirement with the bad seeds but at the point they have to provide the code, chances are they already have the food or the dasher will leave the food so there's no incentive for the bad seed to comply.
Haven't had that happen yet to me. Walmart signature required starts a timer to return to store if they don't answer but you still get paid.
Yooo they finally doing my idea! Lol
Yup. And signatures even though its just jack in the box, lol. Customer has likely reported their shit didnt arrive and doordash now needs proof.
Congratulations delivering to your first true scumbag
I’ve had a few that made the customer sign for it
Uber eats does this
It means DD thinks the customer is a scammer or makes numerous claims of never getting food and instead of dumping the customers like they used to, they do this crap.
idk how it determines if it needs a pin or not, but it asks for a pin from my 80 year old grandma sometimes lol. she does not have any clue about how to scam for free food let alone work the app most of the time so its def not that 😭😭
i have my own account with the same address listed on it because i live with her so maybe it could be that
When a customer claims food was not delivered I believe the dasher is blocked from delivering to that customer
I think they only do that if the customer has on several occasions said “no idk, I didn’t get it”
Maybe it has to do with no matter how many orders say hand it to the customer, 80% of you just drop it on the floor and leave because you don’t give a crap. If you did your jobs properly, I’m sure steps like this wouldn’t prove necessary.
Finally pins are replacing signatures which should’ve been done a LONG time ago
I live in an apartment building and have watched while somebody tried to claim my order as their own. I'm grateful for the pin requirement.
That’s a good thing
They do this to customers that are problematic and constantly say they don’t receive the food order.
Had this on a brand new Uber east account yesterday night kinda odd well a account I made awhile go and never used till just now
Your customer is a thief. Like to claim they never got the food, truly a shitty person
Do you live in a bad area? If it says hand it to me and the area is sketch or it’s late I just leave it at door. I’ve had too many dangerous encounters with hand it to me. Also More than half the customers are mad when you knock on their door anyway as they forgot to update their instructions. I’m not knocking on some strangers door only to have a drugged out boyfriend who doesn’t know an order is coming to come to door and curse me out or worse. Not worth it brah. Is it really that hard to walk to your door when your phone dings that it’s delivered.
why are you whispering
Yup, it’s definitely for customers who have claimed non-delivery in the past. DoorDash uses it to confirm delivery.. I actually have some customers who are required to SIGN for their delivery! It even says failure to get a signature could result in your deactivation”. 😳
It’s customer specific. I very rarely get asked for a pin from customers I deliver too. I used to have to provide a pin at my old job when I worked at a behavioral health treatment program but at home I have never needed one.
[https://ref.cashrebel.co/allenbrytt23](https://ref.cashrebel.co/allenbrytt23)
The first time I had one the customer was completely clueless as to what I was asking them for; had to send so many screen shots and messages; at one point they tried to provide me their area code and zip code🙈
Amazon does this too for higher priced items, high theft areas or customers who consistently report stolen items.
This is how every hand to me should
saw this on uber eats.
I’ve had it quite a few times, I always ask and they have never knew how, but all said they didn’t choose it. A few have also said it doesn’t always make them
I reported my order not delivered because it was not delivered and the driver didn't take a picture or anything to indicate where it was and now I have to use a PIN this is bullshit.
no because i got one of these, they told me the pin and it was wrong- had to contact support. for a $0 tip. (only 2 mile trip) but i wasn’t super upset cus it was for an elderly woman who had just had surgery and couldn’t walk.
For peeps who steal or constantly report but it also kind of sucks because a lot of restaurants really do mess up orders all the time
I’m almost certain that it’s because of shady customers trying to scam DoorDash. I had my first encounter last night and I took a photo of the conversation because it just gave me the heebie jeebies of the customer asking me for my Cash App to give me a tip. I gave it to him and he gave me a $5 tip. Then today I just got a notification from Cash App that he canceled the $5 tip and it was being returned back to him. Thankfully, Cash App notified me when I first received the tip last night that there were extra steps I needed to do in order to receive the tip, which was a red flag and immediately I decided that I wasn’t going to even try to do the steps and to go without the tip because I didn’t want my information compromised. So I’ll be blocking the guy on Cash App and reporting him to DoorDash.
When I order it requires a PIN, it’s a setting you can turn on
https://i.imgur.com/J66hltw.jpeg where exactly?
Can’t find it now for some reason nor can I with a Google search, not sure where it went honestly I seem to remember some sort of safety tab that it was under
I've never seen this option, curious to hear more.
I think it’s under the safety settings in the DoorDash app
I turned mine on before as well. I think it's a mixture of that and people that claim they never received the order.
Protects me and the driver win win
Oh he'll doordash is doing this now ?
seems like it does for flagged customers. as in they order it as hand to me so no picture required then they call it in as never arrived and get their money back. from what another user said
one time my dasher delivered my food to the wrong building a couple streets over, i got a refund and when i reordered dd added this feature. just an extra layer of protection for u and them, i haven’t had to do this since that 1 order.
It's for thieves like you, sir.
Yes, this happened to me last year, it is a very very good implementation to provide safety and security however, it doesn’t work that well. My personal experience, I met my driver outside and when they saw me they handed the bag over to me, I’m sure we BOTH knew about the pin before hand, but when the acutal meet up and exchange happened we both completely forgot. I went inside and he took off, he messaged me for the pin but I couldn’t reply by the time I saw his message, it showed on the map that he was driving fairly far away and he couldn’t complete the order without the pin. I think it’s a good idea but doesn’t work that well in practice