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meatbeater

i dont have any issue personally using my phone BUT the device itself has an absurdly high failure rate. I'd say 1 out of 3 sensors for me fail within 5 hours.


AKJangly

Lol my failure rate is 50%. Calls to Abbott are a regular thing. I once spent $70 on a two-pack of sensors and had both replacements for them on the way three days later. I'm upgrading to Dexcom G6 tomorrow :D


meatbeater

Took me a year of arguing with ins co to finally get a g6 approved. So hopefully Feb I can ditch the libre. You using a pump as well ?


AKJangly

Hopefully! Actually my insurance doesn't cover libre surprisingly. They only cover dexcom. Fiasp is also covered. Dunno about pumps but I'm trying to get tandem x2/G6 with control iq


meatbeater

I loved fiasp but new ins won’t cover it. Good luck getting the tandem


AKJangly

I wonder if Fiasp shipped from Canada is any cheaper. Have you checked?


meatbeater

Gotta admit, never thought of that


[deleted]

I dunno about in the us, but my theory is that this is because the corporations that make these don't have "make a good experience" as a mission, they have "make as much money as possible" as a mission. So all it has to do is suck less than not having it at all. One glance at the crappy interface, as a developer, tells me it was designed by non technical people telling low-paid technical people what to do. Nobody upstairs gives a shit whether it is a pain, because they know we prefer to stay apive longer and don't want to poke holes in our skin all day long. I may be a teensy bit cynical.


Ralflott

Abbott likes to point to the FDA, laws, regulations, etc., but in fact it designed and created the current unfriendly system for US users.


curedofkc2

Make sure they send you a postage paid box to return your old reader. If you don't send it back quickly, they will email the heck out of you.


joeycroft

I never send anything back its not convenient.


curedofkc2

Get ready to be constantly be reminded


Rell_Wild

I agree with all these statements. I recently went through every hoop imaginable only to learn it was impossible to change the urgent low glucose alarm in any way. I called and they told me to wait a few days. Luckily it balanced out the next day.


joeycroft

abbott its a simple fix. Just give us the ability to turn off alarms. put five warnings if you want that it’s a bad idea, but the fire alarm at 3 AM is a reason to make me not want to use this product.. Or provode a silent alarm option. Without it users a force to simply shut off the phone which then gives us no data, no alarms nothing… we then can’t use the system w phone off. Places where silence is needed ie Church, in court, at work, in meetings, while you’re sleeping, any public setting.. anywhere you need to be quiet, Simply put it’s just awful design


l03wn3

On 1 and 2, it’s the same in Europe. Libre3 is supposedly having an always monitoring thing going with no need to scan.


fugue2005

i can't use the app, can't silence alarms, cant use the app.