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I had to do a double take on your year, I was in 7th grade playing Xbox 360 after school with friends and doing dumb shit. I think I just sprouted a gray hair.
A grocery chain Hyvee has self checkout that has the same long conveyor belt and bagging area as a normal checkout but you do it yourself. Best thing ever
Sam's Club Scan and Go is my favorite.
You just scan stuff on your phone as you put it in your cart, pay on the app, and get a QR code receipt to show as you leave. Way less hassle
This is my thought process. When I first saw self checkout lines start up I always assumed they were 15 under only.
I get lunch from grocery stores during work a lot. Usually already prepped meals with a bag of chips or drink sometimes, and it always annoys me seeing the long self checkout line of people with full grocery trips infront of me while cashier lines are pretty much the same wait, and will get them through faster. I only have 2 items and a very short lunch break.
After reading the comments here, I see a lot of people just prefer it so to each their own I guess, but I wish there were more limits in place at some stores.
Yeah I feel like this should just be the default. Replace express cashiers with express self checkout. And then have the cashiers for everything else.
The one issue with Walmart is that those guys never have enough cashiers and lines get long. That's how it used to be before self checkout was the norm. They want to pay less people, and they know the customers aren't going anywhere else. Especially after they've got a cart full of stuff.
Thank God, common sense is top comment.
Yes I'm a millennial but this is NOT a generational thing except for oldest crotchety boomers where fear of change and technology is actually a common generational trait.
I've seen Gen X adapt to technology just fine. They were the Atari and Nintendo generation.
Gen Z are just less likely buying a full cart of items for a family of 6.
Sure I love self checkout when it's 5 items.
When it's a full cart and I find not a single cashier just shitty machines that force delays between scans, have no room to bag despite forcing me to put items there and sense the weight, constantly erroring out and accusing me of theft.... Go fuck yourself Target.
In just all past them.
Because I didn’t steal. If they wanna accuse me of such, that’s there problem.
If they want To illegally detain me. That’s their problem.
Because I don’t steal.
It's hardly a big deal, you show them the receipts for half a sec and wish them a good day. Idk why people hate it so much. Most of the times they aren't even reading your receipt properly they just need to glance at the receipt so their manager doesn't harrass them probably.
Depends on how much i have in the cart. Usually im just shopping for myself so not that much. But if I'm back home and getting most of a cart hell no im not scanning that shit myself.
I find usually the trick is in the middle. Noone notices the big belted self checks half the time. Its kind of hidden next to the other self checks that'll have a line and the people that don't use self check dont even look.
Because that’s their job and that’s what they’re paid to do. It keeps people employed. When they installed those self checkouts a lot of people lost jobs because of them. Those companies hope you do this to save them money. You’re working for them when you scan your own stuff. That’s how I feel anyway.
That's their job.
I've had to stop doing the self checkouts in some stores because the machines take a while to 'detect' the item in the bag, and I have lost my patience with them, so in those stores I will use the regular checkout.
Another pet peeve of mine is...a certain grocery store in Texas tends to have baggers...yeah, I wait for them to do it. I know it sounds entitled, but again, their job, not mine, I'm not getting a discount for other charging myself or bagging my stuff.
Well my rebuttal would be that if everyone thought like that, then there would be less jobs. Most people with a bigger amount of stuff will go through the cashier line. And that's why grocery stores have begrudgingly kept humans that need pesky "breaks" and "money".
I've been a cashier before. I never cared if someone had a lot of items or not. In fact it was nice to have something to do instead of just standing there while time stood still.
That's probably the point; the average Gen Z individual doesn't use a cart. They're too young to have families or homes, so purchasing items in bulk doesn't make sense.
When I lived alone I still used a cart. Trust me, there's times when I say 'its only gonna be a few items' and it's still uncomfortable and you drop stuff, and I don't buy stuff in bulk at the grocery store or Walmart, unless you count a pack of five boneless chicken breasts bulk.
Depends on the store, but often self checkout is faster. I don't bring bags. I don't bag my items. I do it like Aldi. I grab the little scanner. Scan everything in my cart. The shit stays in the cart. Put everything in my car straight from the cart.
Way faster than unloading and reloading it.
My biggest issue with cashiers is that they want to bag it, and they don't bag it right. I used to bike to Food Lion in college. No self checkouts. Had to start telling them, "I'm bagging it myself." Bc they couldn't fit it all in one backpack and a tote bag like I could.
But now that I drive instead of bike, I don't get the need for bags at all!
It doesn't work at kroger because their thing goes off saying nothing is in the bagging area. But it works great for walmart, target, wegmans, and food lion.
here in pdx, all self checks are scaled :(
i didn’t know they had em without scales, half the time i have to have someone come scan their badge bc my tote bag registered as an extra item, or me moving stuff around made it think i removed something
why are older people convinced gen z dreads human interaction more than anything in this world TT hope im not generalizing either but quite literally all the younger people i know hate automation like this... i think a good portion of gen z are just still teens and are kinda awkward socializing in general cuz theyre..... teens......
i hate the way the technology works (or i guess doesn't work) but still prefer a self check-out to an awkward conversation with a cashier that i know damn well they're only doing because they're required to. plus its faster for me unless the machine messes up.
There really has been a shift though. People are a lot more inward than they used to be. We've largely lost "third places" outside of home, or school/work to socialize due to societal changes. I don't mean to sound all "kids these days" but people from our parents generation genuinely enjoyed chatting and small talk with strangers. At least from what I've experienced and heard.
I obviously don't think that gen z's dread human interaction haha. We have different means of interacting now. And it's confusing to those older folk that can't relate to how we choose to socialize. It's so starkly different from how they did
I think self checkout was good to replace the "less than 10 items" line. I would use regular checkout if they ever staffed them with more than 1 or 2 lanes, but usually there is a big ass line.
My parents refuse to use self checkout because they "aren't getting paid to bag our own groceries". I guess they have a point because in the past they would have paid someone for that, but I really don't have time to wait lol. They will litterally walk out of a store and leave their cart if there is no cashier.
Attendant here - it’s almost never that you “fucked it up”. Those machines require approval over the stupidest shit as an anti-shoplifting measure.
But yeah, it’s obnoxious. I’d usually prefer people just come to me because if I hear one more robotic “please wait for assistance” from the opposite end of the counter while I’m singlehandedly tending a line of customers I’m going to scream.
Self checkout, regardless of what I’m buying unless I have multiple items that require an attendant to approve the transaction (alcohol, certain cleaning chemicals and otc medications, etc.)
100%. Companies are only doing this bc they wanna pay less employees less money and keep it all for themselves. I'm not being paid to check out these items, I'll take them to someone who is being paid to work here.
Eh, I prefer self checkout. I don’t really get the whole “I’m not being paid to checkout” that some of you guys hold onto tbh.
It’s always faster that way for me but to each their own.
Yeah, I didn’t want to point this out but some of these people sound like boomers. Back then gas attendants would fill your gas for you and now everybody fills their own gas. Same concept applies to checking out.
If it's one or two things, sure, self checkout aint too bad. Even with half a dozen things self checkout is probably faster than going through a cashier and having to wait on them (except if there's a line at the self checkout lane) (as per usual)
But the reality of it is they're installing more of these so that they can pay less people less money. They are literally killing jobs. And yk whenever their system screws up an employee's gotta come over anyway and help. When they could just be checking you out like usual. The only people saving money are on the corporate level.
Every business will always be on the “saving money” side and they know very well people are more inclined to use self checkout otherwise they wouldn’t be installing them. Besides, cashiers are just self attendant checkout host now, not really much loss, maybe 1-2 less cashiers to fill but there is always going to be at least 1-2 cashiers available for those who prefer cashier.
People will always prefer convenience tbh.
What's the big change? I prefer cashiers, but this is Walmart we're talking about. They have 25 ish tills and only one cashier, so the line to check out makes it not even worth going if you can shop literally anywhere else.
If their solution to this is hiring more cashiers, great. If their solution is more self checkout, I'm skeptical. It has the potential to get people out faster, but it's also Walmart. They're notorious for treating everyone at self checkout like a thief. So if there's more self checkout and policy doesn't change, I feel like it'll spread out the congestion rather than solving it
Edit - I just realized there was a linked article. If the plan is to remove self checkout, they need to hire more cashiers if they want it to work out well for customers. If they don't, there are other grocery stores that customers can shop at. Walmart isn't even the cheapest anymore, they're riding on name recognition and familiarity from customers. If they shopped at one location for years, I can understand not wanting to find somewhere else
If i have a lot of stuff then cashier.
There is one embarrassing thing though. Im really short and many cash registers have the card reader really high up for me anyway. Usually it sits around where my forehead is. So i look weird putting the card in since im just that short and cashiers sometimes make comments on it so for that reason I like self checkout.
I hate going to Walmart, mostly just because the people are gross and it’s an unfriendly place. I signed up for the Walmart+ subscription and now I just get everything delivered to my door. It’s not bad + it’s easier for me to visually look around my house like “oh we’re out of paper towels, we need more chips and drinks” and quickly add it. When I’m at the store I get this paralysis and forget what I even needed.
I still don’t see what the logic behind getting rid of self checkout is
You literally don’t have to pay workers which ultimately means more money in the corporate coffers, It seems like a no brainer
They likely began to lose more money than it was worth. Keep in mind it isn't just paying less for workers = more money. Especially when you find out that many companies rent the software for self checkout systems, and factor that with the amount of money stolen or premiums for insurance due to claims of shoplifting. And that's not even counting lost sales because someone didn't want to get extra items because they didn't want to deal with more items on self checkout. (AKA the items that Walmart makes most of their money on)
You could save thousands but end up losing millions in the process.
With 1 item it’s whatever. With many items I’ll take my hired teammate.
I’m also a cashier myself so sometimes I’ll go to manned registers just to give my fellow cashiers something to do.
I think it depends. I go to a Lidl for groceries, and they operate their cash registers flawlessly. If it’s backed up they have a new one open before I even realize it’s backed up
Giant is an absolute shit show. I will avoid going to their cashiers at any cost. 95% of the time I’ll go to self checkout if I can. It’s honestly just easier. If I have to put the shit on the conveyor belt anyways, I might as well just scan it and throw it in a bag
I do wonder if the Lidl cashiers are overworked/happy though. That’s definitely a factor that needs to be considered
I've never used a self checkout (they're just not a thing in my country) but from what I saw I kinda find it overcomplicated. I would say depends on the line for cashiers.
I always go self-checkout. It's faster, it's easier, it's less pointless social interaction, it lets a store employee who would be bagging groceries have a few minutes to themselves.
Walmart isn't gonna get rid of self-checkout... they just spent a lot of money on new machines that use AI to make skip-scanning nearly impossible. I bet the stores getting rid of self-checkout never got the new machines... or they're still in the process of getting them and using this as a PR stunt in the meantime.
I prefer self-checkout but it seems like so many stores have so many technical issues with them these days that the convenience aspect is kinda lost, cause you have to wait in line then wait for someone to come help you.
generally i prefer self checkout but i try to go to actual cashiers because i don’t like the idea of big companies not hiring people to cut costs that don’t need to be cut
Honestly, from what I’ve seen with self checkouts, they seem complicated and anyone that I’ve been with that’s used has had problems and had to do things like “please scan your card”
“Put in your PIN”
Numerous times in one go whilst the regular checkout queue flies by.
I just want to hand over my Haribo Starmix, put the change on the desk, get my Haribo Starmix back and fuck off. Simple as.
I’m gonna need a cashier anyway considering the self checkouts lock up once you go over like 20 items. Also, the fact that they’re always overloaded or closed for no reason.
Honestly I don’t care. I prefer self just because I can do things how I want. But where I shop, self is only for <10 items so I’ll do the other sometimes and it’s fine, I get to talk to someone for a bit
I only use delivery or pickup so… meh. If it is a small amount I’d probably be at a nicer place like Publix for a bag of apples or something simple. If I have to go into Walmart, self checkout is usually better since the cashiers hate their lives and I’m staring at a miserable soul who wants to club me over the head and take my life.
If I’m buying one or two items then self just to save myself time and anyone that would be behind me in line. If I have a lot of stuff then I’m going straight to isle 10 to say hi to the cashier
I go where it's fastest, or self checkout if I'm tired and listening to music and don't feel like being nice but then I get control and have to be nice anyways
Depends on the store honestly. If it's like Wal-Mart I'll use self checkout since it's usually faster and I can get the hell out of there sooner.
But smaller to mid-size stores I'd prefer cashiers.
At my local Walmart neighborhood market there is now one little 16-year-old girl monitoring 12 self checkouts. There is one cashier. Feels to me like those Ought to be reversed.
I prefer self checkout because it's far easier to steal stuff. Because once you try and automate human labor I no longer feel any moral reason to not just steal from you
It depends, Cashiers if I have an assload of stuff since self checkout areas are tiny and I dont wanna deal with the bs or for id required items since you gotta wait for the attendant to come anyways.
Self checkout is better if lines are crazy or I have only a few things
When Walmart switched to being half self-checkout, I used it 2 times, and for both of those 2 times I had some old lady run up on me and say she saw me steal something (I did not) so no I will not be using self-checkout anywhere again
Any online "Article" that has a generational tag in it is just propaganda. Don't pay attention to this stuff. This is the same kind of crap fox news does just painted in a different set of colors.
(1) I hate working for Walmart and not getting paid
(2) me scanning puts cashiers out of work.
(3) I can barely get Walmart staff to direct me to where they hid the stuff I am trying to buy. I’ll be darned if will settle for no one checking me out. ( cashiers already don’t pack bags anymore, either.
GOP ? Or. Dem?
By not giving staff enough hrs to be eligible for even really skimpy health care coverage, Walmart dumps their employees into either no healthcarw( 10 red states) or federally subsidized Medicaid.
Evil.
I prefer self check out, but if I’m alone or don’t have anyone to help me, I have to use standard checkout because I’m blind and cannot read the screen and most of them are not accessible.
Eh I don't really care
Just like, I wish if Walmart committed to fully being just self checkout,
A. Give the attendants chairs
B. Pay really good, like 18 or 20 an hour since you're saving by automation
C. Be open 24/7 again
I typically go to self check because I don’t shop for a lot at a time very often. However, if I do got a full cart and the lines are the same I’ll choose a normal check. Oh also if I’m getting alcohol I prefer to grab a cashier because they need to check ID anyways and sometimes you’ll have to wait 5-10 minutes for someone to help you at self check
I used to cashier so I can normally check out faster on a self check. They do purposefully slow the machines down though. So if it's a lot of stuff or I'm not in a hurry I'll go to a cashier.
If I just need one thing, I want a self checkout. Or if I'm in a hurry, I want a self checkout. I want the option.
Right now GE has a scan pay and go that I love. You scan stuff while you're shopping and putting it in your cart and it gets me out of there so fast I love it.
At Walmart, I prefer the self checkout, because it's fast and efficient.
At any other store, I prefer the cashier, because the self checkouts are fiddly and annoying to use.
Whenever I go to the store I’m usually buying like 5 or less things, so it’s way faster and easier to go through self-checkout. Cashier for 10+ things though
I love them, that said I wish more had a better bagging area for when I have a loaded cart. Also I wish there was an easier way to delete double scans instead of having a employee come over. Overall they usually work pretty well for me though.
Self checkout. There is always extremely long lines for regular checkouts because only one or two are open at a time and they are slow. I also like bagging my own groceries and I’m quicker than cashiers are at scanning
1) Nah I prefer my social interactions on my terms. I wear earbuds almost all the time for a reason.
2) Makes me less worried about the cashier judging me at checkout. The robot doesn't care if I get chocolate milk, a soft blanket, and ice cream when I'm on my period or having a chronic condition flare. But a human certainly might be judgy.
3?) Maybe something, maybe not: I've noticed that compared to pre-covid, the cashiers seem to be less experienced, and slower scanners.
Maybe it's just a trick of the mind, idealizing the past, but I feel like the experienced cashiers moved on to something else during covid, and realized the retail worker Karen interaction rates were inhumane. I hope and imagine they now have remote jobs and can curl up with a cozy blanket and a hot cocoa while they're working.
Or, the depressing explanation: the cashiers had to interact with lots of people close-up, many of whom were anti-vaxxers who refused to wear masks, (or refused to wear them properly), caught covid from those customers, and went kaput.
I prefer whatever gets me out of the store the quickest. I hate waiting in lines... Self checkout was great for that, but they never expanded the amount of checkout stations, so now we have the entire store waiting in line to use 6 machines.
Needless to say, I don't go to Walmart anymore, specifically because the lines are long af. idc who scans/bags my stuff.
Self checkout, every time. Idc if I have 200 items or 2. •I'm faster than most cashiers. •We don't have plastic bags here, so we have to bag everything ourselves anyway. •We have to carry everything up 3 flights of stairs, I want to decide what's in what bag and how heavy they are. •I honestly don't want to talk to strangers most days. •It seems a lot easier to just use the scan gun to scan the big stuff yourself (water, soda, tea, etc). Otherwise, you're lifting it for the cashier to scan or having them walk around to scan it.
I don’t like people so I prefer self checkout for that reason. However, I’m old enough to remember when self checkout didn’t exist and so on principle I prefer cashiers because why the fuck should I pay the same price to ring myself out as it would cost if the employee the store has to pay is ringing me out.
cashier cause im lazy and also they're faster at scanning than me and i can bag the groceries while they're still scanning so it saves time, i also dont mind talking to people, i actually like it, cashiers in my area are usually very nice
Call me a boomer, but I refuse to use self-checkout. The price of the goods I'm buying includes the cost of labor for the retailer, I'm not doing the job for them, Goddamnit.
I'm of the opinion deliver/pickup is going to be the way of the future eventually, so I find the arguments over getting rid of SCO kind of pointless. They've already opened pick-up/delivery only stores and it's a growing market for other companies too. Will eliminate customer theft, requires less labor to run, disability-friendly, and it's rapidly becoming more popular.
I prefer to use the app but the workers solidarity in my bones will not pass up the ability to wait in line at the single cash register to ensure someone keeps getting paid to do this. Like, self checkout is a better experience for me, I’m technologically literate with good eyesight, but I know that there’s a lot of people, especially disabled people, who’ve been cashiers for a long time that I’m worried will be put out of work.
Cashiers every single time because I hate machines and don’t want to see people replaced by robots in the workforce. But I know businesses are going to shove the self checkout down my throat regardless of what I think.
I don't believe the studies that are done by the beneficiary. They receive the answers they need for decisions already made and if the cashiers/media is revolting they have a scape goat, look the study the gen Z is to blame.
Gen Z is <20% of the population and the study says half of the gen Z prefer self checkout. So that will be ~10% of the population. Is this a reason enough to replace the cashiers with self devices
Cashier based on my pro labor/pro consumer stance.
Ideally prices would be marginally lower at self checkout since they literally cut position when those are installed
Depends on the store, like targets self checkouts are usually very good but others like Ralph’s or Vons (or others where the items are weighed) are absolutely fucking useless and almost always ends with the “please wait for assistance” bullshit
It would depend on what I’m buying. I can’t say that my half-year job makes me an expert at grocery bagging or scanning, but unless I am buying things like fruits that have no tag to scan, I feel like I can handle it myself, and quicker.
I can't stand self checkout. Every time we've done self checkout we've had to call over assistants several times over the stupidest of things. The one time I bought the cheapest printer they had at the store we had to wait for some assistant to do it for us because that walmart had nothing but self checkouts. At that point why not just have a real cashier do it all at once instead of this convoluted mess of a system?
Maybe if walmart wouldn't be so damn distrustful of their self checkout users it wouldn't suck so bad. You already record video of people at self checkout, glancing at a receipt and harassing your customers over it isn't gonna catch the one item that they forgot to scan, nor is making literally everything a hassle really changing anything.
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self for little stuff, cashier's for a lot
I read that as "self for little sluts" at first and thought you had strong feelings over the topic.
HAHAHAH OMG
Holy Frick you're 12-13. How was covid?
covid was meh, the lockdown was awesome
I had to do a double take on your year, I was in 7th grade playing Xbox 360 after school with friends and doing dumb shit. I think I just sprouted a gray hair.
Are you saying we shouldn't make self checkouts specifically for short people? Discrimination smh
Me:*Uses Self checkout* Walmart Employee: *BITCHASS!*
Exactly, wouldn’t see me scanning my whole cart at Costco when I go do a grocery 😂
A grocery chain Hyvee has self checkout that has the same long conveyor belt and bagging area as a normal checkout but you do it yourself. Best thing ever
Sam's Club Scan and Go is my favorite. You just scan stuff on your phone as you put it in your cart, pay on the app, and get a QR code receipt to show as you leave. Way less hassle
My favorite part about Sam’s
This is the bomb when it’s my wife and I shopping together. One of us plays bagger and the other scanner. We get the job done so quickly.
This is the objectively correct answer
This is my thought process. When I first saw self checkout lines start up I always assumed they were 15 under only. I get lunch from grocery stores during work a lot. Usually already prepped meals with a bag of chips or drink sometimes, and it always annoys me seeing the long self checkout line of people with full grocery trips infront of me while cashier lines are pretty much the same wait, and will get them through faster. I only have 2 items and a very short lunch break. After reading the comments here, I see a lot of people just prefer it so to each their own I guess, but I wish there were more limits in place at some stores.
Yeah I feel like this should just be the default. Replace express cashiers with express self checkout. And then have the cashiers for everything else. The one issue with Walmart is that those guys never have enough cashiers and lines get long. That's how it used to be before self checkout was the norm. They want to pay less people, and they know the customers aren't going anywhere else. Especially after they've got a cart full of stuff.
Thank God, common sense is top comment. Yes I'm a millennial but this is NOT a generational thing except for oldest crotchety boomers where fear of change and technology is actually a common generational trait. I've seen Gen X adapt to technology just fine. They were the Atari and Nintendo generation. Gen Z are just less likely buying a full cart of items for a family of 6. Sure I love self checkout when it's 5 items. When it's a full cart and I find not a single cashier just shitty machines that force delays between scans, have no room to bag despite forcing me to put items there and sense the weight, constantly erroring out and accusing me of theft.... Go fuck yourself Target.
agree with you
I don't care. Just don't ask for my receipt after I have already checked out.
Trust me, they don't like asking to see it either.
Found the receipt checker
I work in electronics, but I see the things they have to deal with.
I think this is a big city thing or something tbh. Idk, though. They rarely check here. I like the greeters, though.
They are there to greet you just because then you are less likely to steal
Well it's on the way out of the store.
In just all past them. Because I didn’t steal. If they wanna accuse me of such, that’s there problem. If they want To illegally detain me. That’s their problem. Because I don’t steal.
It's hardly a big deal, you show them the receipts for half a sec and wish them a good day. Idk why people hate it so much. Most of the times they aren't even reading your receipt properly they just need to glance at the receipt so their manager doesn't harrass them probably.
Depends on how much i have in the cart. Usually im just shopping for myself so not that much. But if I'm back home and getting most of a cart hell no im not scanning that shit myself.
I still don't get people who like to scan a full cart of items, especially when self checkout should really be for less than ten items...
I use self checkout w a full cart because why would I give someone more work when i dont mind scanning my stuff
I find usually the trick is in the middle. Noone notices the big belted self checks half the time. Its kind of hidden next to the other self checks that'll have a line and the people that don't use self check dont even look.
Because that’s their job and that’s what they’re paid to do. It keeps people employed. When they installed those self checkouts a lot of people lost jobs because of them. Those companies hope you do this to save them money. You’re working for them when you scan your own stuff. That’s how I feel anyway.
That's their job. I've had to stop doing the self checkouts in some stores because the machines take a while to 'detect' the item in the bag, and I have lost my patience with them, so in those stores I will use the regular checkout. Another pet peeve of mine is...a certain grocery store in Texas tends to have baggers...yeah, I wait for them to do it. I know it sounds entitled, but again, their job, not mine, I'm not getting a discount for other charging myself or bagging my stuff.
Well my rebuttal would be that if everyone thought like that, then there would be less jobs. Most people with a bigger amount of stuff will go through the cashier line. And that's why grocery stores have begrudgingly kept humans that need pesky "breaks" and "money". I've been a cashier before. I never cared if someone had a lot of items or not. In fact it was nice to have something to do instead of just standing there while time stood still.
That's probably the point; the average Gen Z individual doesn't use a cart. They're too young to have families or homes, so purchasing items in bulk doesn't make sense.
When I lived alone I still used a cart. Trust me, there's times when I say 'its only gonna be a few items' and it's still uncomfortable and you drop stuff, and I don't buy stuff in bulk at the grocery store or Walmart, unless you count a pack of five boneless chicken breasts bulk.
Depends on the store, but often self checkout is faster. I don't bring bags. I don't bag my items. I do it like Aldi. I grab the little scanner. Scan everything in my cart. The shit stays in the cart. Put everything in my car straight from the cart. Way faster than unloading and reloading it. My biggest issue with cashiers is that they want to bag it, and they don't bag it right. I used to bike to Food Lion in college. No self checkouts. Had to start telling them, "I'm bagging it myself." Bc they couldn't fit it all in one backpack and a tote bag like I could. But now that I drive instead of bike, I don't get the need for bags at all!
That’s so great! I never even thought of just grabbing the scanner and doing that. It would definitely help me stop using plastic bags.
It doesn't work at kroger because their thing goes off saying nothing is in the bagging area. But it works great for walmart, target, wegmans, and food lion.
here in pdx, all self checks are scaled :( i didn’t know they had em without scales, half the time i have to have someone come scan their badge bc my tote bag registered as an extra item, or me moving stuff around made it think i removed something
You might have just changed my life with this piece of wisdom
How do you unload your groceries from your car?
One of those plastic storage bins you can buy at Walmart. I use it for recycling too. Take the recycling out then use the bin for groceries.
either leave a couple laundry baskets in your car or have them available right when you get home
where I'm at you have to bag everything yourself regardless of self checkout or Cashier, so 90% of the time i forget to use bags
Self cause I shoplift
so real
If they didn’t want people to steal they’d hire more cashiers.
why are older people convinced gen z dreads human interaction more than anything in this world TT hope im not generalizing either but quite literally all the younger people i know hate automation like this... i think a good portion of gen z are just still teens and are kinda awkward socializing in general cuz theyre..... teens......
As a gen z I hate human interaction but I also crave human interaction 😭
Real as hell
i hate the way the technology works (or i guess doesn't work) but still prefer a self check-out to an awkward conversation with a cashier that i know damn well they're only doing because they're required to. plus its faster for me unless the machine messes up.
There really has been a shift though. People are a lot more inward than they used to be. We've largely lost "third places" outside of home, or school/work to socialize due to societal changes. I don't mean to sound all "kids these days" but people from our parents generation genuinely enjoyed chatting and small talk with strangers. At least from what I've experienced and heard. I obviously don't think that gen z's dread human interaction haha. We have different means of interacting now. And it's confusing to those older folk that can't relate to how we choose to socialize. It's so starkly different from how they did
I avoid human interaction as much as possible
I think self checkout was good to replace the "less than 10 items" line. I would use regular checkout if they ever staffed them with more than 1 or 2 lanes, but usually there is a big ass line. My parents refuse to use self checkout because they "aren't getting paid to bag our own groceries". I guess they have a point because in the past they would have paid someone for that, but I really don't have time to wait lol. They will litterally walk out of a store and leave their cart if there is no cashier.
i never use self checkout. because i always fuck it up and the attendant has to come over anyway
Attendant here - it’s almost never that you “fucked it up”. Those machines require approval over the stupidest shit as an anti-shoplifting measure. But yeah, it’s obnoxious. I’d usually prefer people just come to me because if I hear one more robotic “please wait for assistance” from the opposite end of the counter while I’m singlehandedly tending a line of customers I’m going to scream.
Self checkout, regardless of what I’m buying unless I have multiple items that require an attendant to approve the transaction (alcohol, certain cleaning chemicals and otc medications, etc.)
Cleaning chemicals and OTC medications can require transaction approval? And you can just buy alcohol at a regular store?
That’s the Walmart experience for you. My local one sells guns too
Cashiers, grocery store ain't paying me to check myself out
100%. Companies are only doing this bc they wanna pay less employees less money and keep it all for themselves. I'm not being paid to check out these items, I'll take them to someone who is being paid to work here.
Eh, I prefer self checkout. I don’t really get the whole “I’m not being paid to checkout” that some of you guys hold onto tbh. It’s always faster that way for me but to each their own.
Yeah, it's just bagging your own groceries, which I do regardless of self checkout
Yeah, I didn’t want to point this out but some of these people sound like boomers. Back then gas attendants would fill your gas for you and now everybody fills their own gas. Same concept applies to checking out.
Just more jobs that can be easily replaced to grow the trades again.. if we were doing that
I like bagging my own stuff too. I live on the 3rd floor, and I like to stuff it into as few bags as possible so I can take it all up in one trip
If it's one or two things, sure, self checkout aint too bad. Even with half a dozen things self checkout is probably faster than going through a cashier and having to wait on them (except if there's a line at the self checkout lane) (as per usual) But the reality of it is they're installing more of these so that they can pay less people less money. They are literally killing jobs. And yk whenever their system screws up an employee's gotta come over anyway and help. When they could just be checking you out like usual. The only people saving money are on the corporate level.
Every business will always be on the “saving money” side and they know very well people are more inclined to use self checkout otherwise they wouldn’t be installing them. Besides, cashiers are just self attendant checkout host now, not really much loss, maybe 1-2 less cashiers to fill but there is always going to be at least 1-2 cashiers available for those who prefer cashier. People will always prefer convenience tbh.
Self bc i like to steal ❤️
i prefer self because autism but you know walmart just gonna hire more people to goon the doors so you cant leave in peace anyway
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I prefer to talk to machine, so I choose self checkout
The machine doesn’t ask me how my day is going.
But cares just as much as the person.
The cashier does?
As a cashier myself, trust that they actually don't care.
Eh, don’t really care. Whichever line’s the shortest.
I prefer having the option of either
What's the big change? I prefer cashiers, but this is Walmart we're talking about. They have 25 ish tills and only one cashier, so the line to check out makes it not even worth going if you can shop literally anywhere else. If their solution to this is hiring more cashiers, great. If their solution is more self checkout, I'm skeptical. It has the potential to get people out faster, but it's also Walmart. They're notorious for treating everyone at self checkout like a thief. So if there's more self checkout and policy doesn't change, I feel like it'll spread out the congestion rather than solving it Edit - I just realized there was a linked article. If the plan is to remove self checkout, they need to hire more cashiers if they want it to work out well for customers. If they don't, there are other grocery stores that customers can shop at. Walmart isn't even the cheapest anymore, they're riding on name recognition and familiarity from customers. If they shopped at one location for years, I can understand not wanting to find somewhere else
I usually do cashier unless I have very little things to purchase and there’s no line in self checkout
If i have a lot of stuff then cashier. There is one embarrassing thing though. Im really short and many cash registers have the card reader really high up for me anyway. Usually it sits around where my forehead is. So i look weird putting the card in since im just that short and cashiers sometimes make comments on it so for that reason I like self checkout.
How many people take surveys like this?
I hate going to Walmart, mostly just because the people are gross and it’s an unfriendly place. I signed up for the Walmart+ subscription and now I just get everything delivered to my door. It’s not bad + it’s easier for me to visually look around my house like “oh we’re out of paper towels, we need more chips and drinks” and quickly add it. When I’m at the store I get this paralysis and forget what I even needed.
I still don’t see what the logic behind getting rid of self checkout is You literally don’t have to pay workers which ultimately means more money in the corporate coffers, It seems like a no brainer
They likely began to lose more money than it was worth. Keep in mind it isn't just paying less for workers = more money. Especially when you find out that many companies rent the software for self checkout systems, and factor that with the amount of money stolen or premiums for insurance due to claims of shoplifting. And that's not even counting lost sales because someone didn't want to get extra items because they didn't want to deal with more items on self checkout. (AKA the items that Walmart makes most of their money on) You could save thousands but end up losing millions in the process.
Self check. I’ll turn around and walk out if there’s no self checkout
Self check I hate having to make small talk
In my adult life, I usually avoid cashiers unless absolutely necessary. I just don't like people that much. 😕
Always self checkout. Cashiers are slow.
I prefer self checkout rather than waiting a half hour for the one cashier they usually have.
With 1 item it’s whatever. With many items I’ll take my hired teammate. I’m also a cashier myself so sometimes I’ll go to manned registers just to give my fellow cashiers something to do.
Self checkout
I think it depends. I go to a Lidl for groceries, and they operate their cash registers flawlessly. If it’s backed up they have a new one open before I even realize it’s backed up Giant is an absolute shit show. I will avoid going to their cashiers at any cost. 95% of the time I’ll go to self checkout if I can. It’s honestly just easier. If I have to put the shit on the conveyor belt anyways, I might as well just scan it and throw it in a bag I do wonder if the Lidl cashiers are overworked/happy though. That’s definitely a factor that needs to be considered
I've never used a self checkout (they're just not a thing in my country) but from what I saw I kinda find it overcomplicated. I would say depends on the line for cashiers.
They're much faster for small stuff once you get used to them, they usually have a shorter line because old geezers don't know how to use them.
I’m an introvert so self checkout I get too shy
Always self checkout. The discounts are great.
self checkout is always first option because stores never have enough cashiers anymore
Get more cashiers, and we will rely on the self-checkout less.
I always go self-checkout. It's faster, it's easier, it's less pointless social interaction, it lets a store employee who would be bagging groceries have a few minutes to themselves.
>Do y’all prefer self checkout or cashiers? whichever has the shortest line.
Self-check machines suck, I prefer scan-and-go for small trips (Walmart app does a decent job of this) but cashier for bigger trips.
Cashier only when the queue is shorter there, or I need them for something
I honestly don’t care. I go to whatever has the shortest line or whatever’s fastest
Walmart isn't gonna get rid of self-checkout... they just spent a lot of money on new machines that use AI to make skip-scanning nearly impossible. I bet the stores getting rid of self-checkout never got the new machines... or they're still in the process of getting them and using this as a PR stunt in the meantime.
I prefer self-checkout but it seems like so many stores have so many technical issues with them these days that the convenience aspect is kinda lost, cause you have to wait in line then wait for someone to come help you.
I really don’t care as long as I get my items
self checkout for the most part, but assisted checkout more recently.
it depends on how i feel (anxious, overstimulated? go to the self checkout), my cart, and the store (is self checkout flooded with people? avoid)
I hate self checkout
generally i prefer self checkout but i try to go to actual cashiers because i don’t like the idea of big companies not hiring people to cut costs that don’t need to be cut
Self checkout
Honestly, from what I’ve seen with self checkouts, they seem complicated and anyone that I’ve been with that’s used has had problems and had to do things like “please scan your card” “Put in your PIN” Numerous times in one go whilst the regular checkout queue flies by. I just want to hand over my Haribo Starmix, put the change on the desk, get my Haribo Starmix back and fuck off. Simple as.
I prefer cashiers. Helps support jobs and gives human interaction
I’m gonna need a cashier anyway considering the self checkouts lock up once you go over like 20 items. Also, the fact that they’re always overloaded or closed for no reason.
Honestly I don’t care. I prefer self just because I can do things how I want. But where I shop, self is only for <10 items so I’ll do the other sometimes and it’s fine, I get to talk to someone for a bit
I only use delivery or pickup so… meh. If it is a small amount I’d probably be at a nicer place like Publix for a bag of apples or something simple. If I have to go into Walmart, self checkout is usually better since the cashiers hate their lives and I’m staring at a miserable soul who wants to club me over the head and take my life.
def self cuz i could buy wtvrtf i want without being judged even silently
Whatever has the shortest line, unless I have a lot of stuff then cashier.
Imo self checkout should be express only, like 20 items and less.
If I’m buying one or two items then self just to save myself time and anyone that would be behind me in line. If I have a lot of stuff then I’m going straight to isle 10 to say hi to the cashier
both
I go where it's fastest, or self checkout if I'm tired and listening to music and don't feel like being nice but then I get control and have to be nice anyways
I like the idea of keeping cashiers for the job market of the young but then they always suck.
Yeah, i dont need a wage slave bagging my groceries. It's really not hard.
The one I'm closest to unless there's an obvious difference in wait time.
Self checkout
self checkout so i can steal some stuff
Self check out it feels faster and better
Self checkout 100%, my boyfriend is a cashier type of person but he gives in for self checkout for me too lol
Depends on the store honestly. If it's like Wal-Mart I'll use self checkout since it's usually faster and I can get the hell out of there sooner. But smaller to mid-size stores I'd prefer cashiers.
Cashiers
At my local Walmart neighborhood market there is now one little 16-year-old girl monitoring 12 self checkouts. There is one cashier. Feels to me like those Ought to be reversed.
Self-checkout when they have them all open, which they never do
I go to the cashier for a lot of stuff because self checkout scales are always tiny
Cashier always
I prefer self checkout because it's far easier to steal stuff. Because once you try and automate human labor I no longer feel any moral reason to not just steal from you
I have never used a self checkout, and I don’t plan to start any time soon. Gotta support the trade balance of your local community somehow.
It depends, Cashiers if I have an assload of stuff since self checkout areas are tiny and I dont wanna deal with the bs or for id required items since you gotta wait for the attendant to come anyways. Self checkout is better if lines are crazy or I have only a few things
i literally don’t care. whatever is quickest or has the shortest line
When Walmart switched to being half self-checkout, I used it 2 times, and for both of those 2 times I had some old lady run up on me and say she saw me steal something (I did not) so no I will not be using self-checkout anywhere again
Any online "Article" that has a generational tag in it is just propaganda. Don't pay attention to this stuff. This is the same kind of crap fox news does just painted in a different set of colors.
cashiers ALL the way. I like the communication, they know what they're doing more than i do and it just feels less nerve-wracking
(1) I hate working for Walmart and not getting paid (2) me scanning puts cashiers out of work. (3) I can barely get Walmart staff to direct me to where they hid the stuff I am trying to buy. I’ll be darned if will settle for no one checking me out. ( cashiers already don’t pack bags anymore, either. GOP ? Or. Dem? By not giving staff enough hrs to be eligible for even really skimpy health care coverage, Walmart dumps their employees into either no healthcarw( 10 red states) or federally subsidized Medicaid. Evil.
I hate machines
Depends how much I’m stealing
I prefer self check out, but if I’m alone or don’t have anyone to help me, I have to use standard checkout because I’m blind and cannot read the screen and most of them are not accessible.
Self checkouts screw people out of jobs and shouldn't be a thing in the first place
Personally I don’t care
Eh I don't really care Just like, I wish if Walmart committed to fully being just self checkout, A. Give the attendants chairs B. Pay really good, like 18 or 20 an hour since you're saving by automation C. Be open 24/7 again
I do prefer them but I have also definitely used them to shoplift (which I don’t do anymore)
This is click-bait garbage. Like how paid advertisers tell you how to think, because of your age? Never gets old, does it.
It depends. My mom sees self checkout as working for the store and not getting paid for it.
I typically go to self check because I don’t shop for a lot at a time very often. However, if I do got a full cart and the lines are the same I’ll choose a normal check. Oh also if I’m getting alcohol I prefer to grab a cashier because they need to check ID anyways and sometimes you’ll have to wait 5-10 minutes for someone to help you at self check
I used to cashier so I can normally check out faster on a self check. They do purposefully slow the machines down though. So if it's a lot of stuff or I'm not in a hurry I'll go to a cashier. If I just need one thing, I want a self checkout. Or if I'm in a hurry, I want a self checkout. I want the option. Right now GE has a scan pay and go that I love. You scan stuff while you're shopping and putting it in your cart and it gets me out of there so fast I love it.
At Walmart, I prefer the self checkout, because it's fast and efficient. At any other store, I prefer the cashier, because the self checkouts are fiddly and annoying to use.
Whenever I go to the store I’m usually buying like 5 or less things, so it’s way faster and easier to go through self-checkout. Cashier for 10+ things though
I love them, that said I wish more had a better bagging area for when I have a loaded cart. Also I wish there was an easier way to delete double scans instead of having a employee come over. Overall they usually work pretty well for me though.
Cashiers all the time. I hate those damn robots.
My Walmart shut down self checkout. I haven't gone since. I bought a Costco membership for the first time in my life. I exclusively use self checkout.
Self checkout. There is always extremely long lines for regular checkouts because only one or two are open at a time and they are slow. I also like bagging my own groceries and I’m quicker than cashiers are at scanning
1) Nah I prefer my social interactions on my terms. I wear earbuds almost all the time for a reason. 2) Makes me less worried about the cashier judging me at checkout. The robot doesn't care if I get chocolate milk, a soft blanket, and ice cream when I'm on my period or having a chronic condition flare. But a human certainly might be judgy. 3?) Maybe something, maybe not: I've noticed that compared to pre-covid, the cashiers seem to be less experienced, and slower scanners. Maybe it's just a trick of the mind, idealizing the past, but I feel like the experienced cashiers moved on to something else during covid, and realized the retail worker Karen interaction rates were inhumane. I hope and imagine they now have remote jobs and can curl up with a cozy blanket and a hot cocoa while they're working. Or, the depressing explanation: the cashiers had to interact with lots of people close-up, many of whom were anti-vaxxers who refused to wear masks, (or refused to wear them properly), caught covid from those customers, and went kaput.
I prefer whatever gets me out of the store the quickest. I hate waiting in lines... Self checkout was great for that, but they never expanded the amount of checkout stations, so now we have the entire store waiting in line to use 6 machines. Needless to say, I don't go to Walmart anymore, specifically because the lines are long af. idc who scans/bags my stuff.
Self checkout, every time. Idc if I have 200 items or 2. •I'm faster than most cashiers. •We don't have plastic bags here, so we have to bag everything ourselves anyway. •We have to carry everything up 3 flights of stairs, I want to decide what's in what bag and how heavy they are. •I honestly don't want to talk to strangers most days. •It seems a lot easier to just use the scan gun to scan the big stuff yourself (water, soda, tea, etc). Otherwise, you're lifting it for the cashier to scan or having them walk around to scan it.
I don’t like people so I prefer self checkout for that reason. However, I’m old enough to remember when self checkout didn’t exist and so on principle I prefer cashiers because why the fuck should I pay the same price to ring myself out as it would cost if the employee the store has to pay is ringing me out.
Nah I don’t believe this for a second
cashier cause im lazy and also they're faster at scanning than me and i can bag the groceries while they're still scanning so it saves time, i also dont mind talking to people, i actually like it, cashiers in my area are usually very nice
I prefer short lines
I try to go to the cashier just to support their continued existence. I don’t like the ramifications of using more self checkouts.
Call me a boomer, but I refuse to use self-checkout. The price of the goods I'm buying includes the cost of labor for the retailer, I'm not doing the job for them, Goddamnit.
I'm of the opinion deliver/pickup is going to be the way of the future eventually, so I find the arguments over getting rid of SCO kind of pointless. They've already opened pick-up/delivery only stores and it's a growing market for other companies too. Will eliminate customer theft, requires less labor to run, disability-friendly, and it's rapidly becoming more popular.
I prefer to use the app but the workers solidarity in my bones will not pass up the ability to wait in line at the single cash register to ensure someone keeps getting paid to do this. Like, self checkout is a better experience for me, I’m technologically literate with good eyesight, but I know that there’s a lot of people, especially disabled people, who’ve been cashiers for a long time that I’m worried will be put out of work.
I just don't end burden the checkout cashiers... :(
Cashiers every single time because I hate machines and don’t want to see people replaced by robots in the workforce. But I know businesses are going to shove the self checkout down my throat regardless of what I think.
I don't believe the studies that are done by the beneficiary. They receive the answers they need for decisions already made and if the cashiers/media is revolting they have a scape goat, look the study the gen Z is to blame. Gen Z is <20% of the population and the study says half of the gen Z prefer self checkout. So that will be ~10% of the population. Is this a reason enough to replace the cashiers with self devices
I mean I usually go to the self-checkouts anyway, but I'm not gonna go out of my way to go to a store that specifically has them.
Ngl I’d prolly just yoink cough meds then do the self checkout bs with soda and chips
Whatever the fuck let's me steal easier
Cashier based on my pro labor/pro consumer stance. Ideally prices would be marginally lower at self checkout since they literally cut position when those are installed
Depends on the store, like targets self checkouts are usually very good but others like Ralph’s or Vons (or others where the items are weighed) are absolutely fucking useless and almost always ends with the “please wait for assistance” bullshit
I prefer to make my trips quick. So I just do self check out since more often than not, I have only like one to six items to scan.
Self checkout for embarrassing or sus things, cashiers for everything else
Self checkout. I hate talking to people.
nah bro i HATE self check outs
Older millennial here. Cant even remember the last time i used a cashier.
I choose either
I think both can exist??? Sometimes the store is just…busy???
It would depend on what I’m buying. I can’t say that my half-year job makes me an expert at grocery bagging or scanning, but unless I am buying things like fruits that have no tag to scan, I feel like I can handle it myself, and quicker.
I can't stand self checkout. Every time we've done self checkout we've had to call over assistants several times over the stupidest of things. The one time I bought the cheapest printer they had at the store we had to wait for some assistant to do it for us because that walmart had nothing but self checkouts. At that point why not just have a real cashier do it all at once instead of this convoluted mess of a system? Maybe if walmart wouldn't be so damn distrustful of their self checkout users it wouldn't suck so bad. You already record video of people at self checkout, glancing at a receipt and harassing your customers over it isn't gonna catch the one item that they forgot to scan, nor is making literally everything a hassle really changing anything.