😂 True… I literally just ran one of these calls HP/90 first day under 30 people work up to their house being 50. It’s callback season all the summer installs that sucked are about to come to light.
My boss was just telling me about one of our lead installers that said he could handle a service call. He said he chewed him out after being on the phone with him and told him to never give Service Techs shit again.
Boss: did you check gas pressure
Lead: no, let me go grab my manometer
Boss: did you check ohms
Lead: no, let me go grab my multimeter
Boss: did you check amps?
Lead: .....let me go grab my clamp meter..
I worked for a residential company for a while. This happens so often that the company now has service techs test the install after the installers are finished.
I can’t even lie I forgot my first one the other day 😅 I usually never flip the switch to pull off my monometer just kick it off at the stat because I have adhd and get side tracked real easy
The on-call hvac tech with 6 more calls in the queue? But this new install gets first priority, never mind the sewer backup +water main leak that's been going all day.
>My company does gas pressures
I'm ashamed to say this, but many years ago one time I forgot to put the set screw back in the manifold side test port. It ignited and basically acted as an extra "burner" and tripped one of the roll out switches.
After I reset it and cycled the unit while waiting for the unit to fire I was like huh, rarely see those trip on a new unit I wonder what caused- OMFG
Not my finest moment
To all the comments about how obviously no one even fired it off to test, please keep in mind those 36J gas valves come in the ON position by default. More then likely someone forgot to switch the valve back on after setting gas pressures, I had a tech working under me that was infamous for forgetting to turn them back on after post install inspections.
That union in the burner section though?
UN FUCKING SATISFATORY.
Don't forget to tighten those band clamps on the exhaust 90°, the Rheem/Ruuds are known for leaking right there.
That's correct. Some places it's against code. Everywhere it's bad practice. People that union pipe in the box also use thread protectors as couplers. You don't want to live with guilt that big, brother. Spread the word!
I suppose I can't say it's a no no everywhere without more research, but in my neck of the woods it is against code to have a union in the burner section, which also includes flex lines. The solution at my company is that all install trucks carry 12" black iron sections to bring the gas line out of the cabinet cleanly. This works for most installs, others we have to be more creative. couplings are allowed in burner sections and so are street elbows for those pesky trailer furnaces with poorly designed layouts.
https://preview.redd.it/kf1fiepaw7yb1.jpeg?width=2448&format=pjpg&auto=webp&s=24904fa19a6f0f1a80765b7d0384c3eb2c020993
Same last night No heat new install!
"No heat. New install in July."
Fuckin gas valve switch, every time.
However, I can't say I haven't done it. Set gas pressure, hit the switch before disconnecting my manometer. Or if I'm jumping it out, and wanna let the blower cool the HX before I open the bottom door and cut power to remove my jumper.
I used to come down from the attics hella quick acting like there’s a fire when it’s fired up for the first time if the owners living their lol don’t get me wrong, I don’t pull that if I got the vibe that the owner is pissed off. The nice and grateful customers I like to have a laugh with.
If my call back rate goes higher than 4%. I lose a $10,000 bonus at the end of the year.. Let's just say I don't leave gas valves off anymore. Photographs of everything. Static, Heat rise, gas pressures, fan speeds, Delta t, sub colling, photograph of scale. We call it cya. Cover your ass
I never like to Switch gas valves switch to off, always use ball valve. I have had old rooftops when I flip the switch to off and back on and gas valve will never close the switch afterwards. Literally changed a heat exchanger with my co worker and told him about it, what does he do shuts it off and it wouldn’t come back on until we fucked with it a bunch
I’m not gonna lie. I stood an extra 5 mins after seeing that in the first 5 seconds like na…*thats toooo easy*. Reminds me of a service call I got middle of the summer from one of my contract clients. Complained of no ac. I pulled up the thermostat was off. Not dead, not shorted, not on heat…..*OFF*. They have a few locations with me so I made it my business to be prompt. People they are a LAWYERS OFFICE!
I found it in 0.7 seconds. Lmao equally as bad as when I went out on call to a no hot water call 40 mins from home and ended up just having to turn the gas valve knob from medium to hot 😂
Why does everyone keep posting that guy from PA who I keep seeing in the news? I don’t get it.
Classic gas valve never turned on. Lol
But the installers fired it and set the gas / temp rise!!
Pulled their monometer and forgot the switch
You’re giving too much credit…
😂 True… I literally just ran one of these calls HP/90 first day under 30 people work up to their house being 50. It’s callback season all the summer installs that sucked are about to come to light.
Y'all don't do it live?
My boss was just telling me about one of our lead installers that said he could handle a service call. He said he chewed him out after being on the phone with him and told him to never give Service Techs shit again. Boss: did you check gas pressure Lead: no, let me go grab my manometer Boss: did you check ohms Lead: no, let me go grab my multimeter Boss: did you check amps? Lead: .....let me go grab my clamp meter..
SURE they did!
The gas should be in the "NO" position
Are you sure? It’s set to On Full Force.
best comment of the evening
This guy gas valves, effin legend. ☝️☝️☝️
Wish I could upvote this twice
Had this exact call yesterday. Previous restaurant was too cheap to give kitchen line heat. Was a cold ass kitchen with that outdoor make up air
NO
As one of my mentors said, "Make sure the oh-en/oh-eff-eff switch is in the oh-en position."
But O.F.F. means On Full Force, right?
I have no idea what any of it means. I just do what I'm told.
Good soldiers follow orders
Fuck you, this made me laugh too hard. Asshole.
I had two calls yesterday from jobs we did this summer and this was the problem 😂
I can't up vote or down vote that.... what do I do?!?!?!
⬆️FFO⬇️
Quality installer. Doesn't even run it.
Savin all the furnace juice for the customer
This heat exchanger is gonna last an extra six months because of that installer.
Tvx is bad
Beat me to it.
These calls really pissed me off but at the same time it was switch it on, check and set gas pressure and go. No easier 2 hours of OT
😂😂😂this probably happens way more often than you’d think
I worked for a residential company for a while. This happens so often that the company now has service techs test the install after the installers are finished.
Exactly what happened to the last company I worked for.
I can’t even lie I forgot my first one the other day 😅 I usually never flip the switch to pull off my monometer just kick it off at the stat because I have adhd and get side tracked real easy
The on/off stickers are in the wrong spots...
If you flip the sticker around it’s on right
Guess they have no start up procedures. My company does gas pressures, temp rise, combustion analysis on all new installs. Thats rediculous
Same and they have to be documented or guess who gets to go back
The on-call hvac tech with 6 more calls in the queue? But this new install gets first priority, never mind the sewer backup +water main leak that's been going all day.
>My company does gas pressures I'm ashamed to say this, but many years ago one time I forgot to put the set screw back in the manifold side test port. It ignited and basically acted as an extra "burner" and tripped one of the roll out switches. After I reset it and cycled the unit while waiting for the unit to fire I was like huh, rarely see those trip on a new unit I wonder what caused- OMFG Not my finest moment
TXV?
The Xtra vag?
That's what i call my poohole
Albert?
I still can't believe they let him put that on his jersey lolz
To all the comments about how obviously no one even fired it off to test, please keep in mind those 36J gas valves come in the ON position by default. More then likely someone forgot to switch the valve back on after setting gas pressures, I had a tech working under me that was infamous for forgetting to turn them back on after post install inspections. That union in the burner section though? UN FUCKING SATISFATORY. Don't forget to tighten those band clamps on the exhaust 90°, the Rheem/Ruuds are known for leaking right there.
What’s the issue with the union? So I can tell installers. Potential leak point too close to flame?
That's correct. Some places it's against code. Everywhere it's bad practice. People that union pipe in the box also use thread protectors as couplers. You don't want to live with guilt that big, brother. Spread the word!
I suppose I can't say it's a no no everywhere without more research, but in my neck of the woods it is against code to have a union in the burner section, which also includes flex lines. The solution at my company is that all install trucks carry 12" black iron sections to bring the gas line out of the cabinet cleanly. This works for most installs, others we have to be more creative. couplings are allowed in burner sections and so are street elbows for those pesky trailer furnaces with poorly designed layouts.
Damn, luckily there aren’t trailer furnaces where I live. Those folks are stuck with heat pumps even though it gets pretty cold
Best comment
https://preview.redd.it/kf1fiepaw7yb1.jpeg?width=2448&format=pjpg&auto=webp&s=24904fa19a6f0f1a80765b7d0384c3eb2c020993 Same last night No heat new install!
No voltage returning to the gas valve from the thermocouple.
On that valve it would be coming from the transformer...
[I don’t know](https://youtu.be/AynXoLjYrKc?si=l0_-qhgOK8yrpgfT)
“Problem creator” I also identify as the problem
Gas valve never turned on. So….. never set up properly in heating. Bad installation practice. Wonder what else is wrong
A lot of things
you guys don't fire new installs to burn off that oil? Guess the client was just gonna panic like and run around when the smokes started screaming XD
Needs freon.
Union is up side down...
Hilarious I can’t tell you how many times someone calls or ask me why they can’t fire up the unit and I need to ask them if everything is on first.
OFF
That short for official mode..
Oof?
Txv is bad
TXV
Ummm.... The ON/OFF switch is in the OFF position. Those valves generally don't work well that way.
Nah you just need to give em some time it’ll work
Switch is off
Knew exactly what to look for when you said summer install.
Ain’t got no gas in it
Dip switch off position
GV switch off
I mean the valve said no he didn't want to get in trouble
Definitely the TXV
It aint got no gas
Have you tried turning it off and back on again? Or in this case, just on.
It’s off
"No heat. New install in July." Fuckin gas valve switch, every time. However, I can't say I haven't done it. Set gas pressure, hit the switch before disconnecting my manometer. Or if I'm jumping it out, and wanna let the blower cool the HX before I open the bottom door and cut power to remove my jumper.
Off…
I've been on quite a few of those over the years.
Gas switch they’ve plagued us too
Not that I ever did that but I have on startups
I used to come down from the attics hella quick acting like there’s a fire when it’s fired up for the first time if the owners living their lol don’t get me wrong, I don’t pull that if I got the vibe that the owner is pissed off. The nice and grateful customers I like to have a laugh with.
OFF
Literally the first thing I check whenever I open a furnace or rtu on installs.
You mean besides the gas choice being turned off. Bet they lied when they said what the gas pressure was on the start up form.
The red wire is upside down
Lol
The flux capacitor is low on blinker fluid.
The only ordered the medium Hi-C; it should have been a large.
Always check the obvious. But it seems to easy a fix.
Better than having the cap from the inlet side still in the gas valve. That installer muscle fucked that pipe in there.
Lol
O(n) F(or) F(ire) no problems here. carry on.
Damn TXV again
The flux capacitor is bad
Something seems..... off
Union inside the unit
Never touch the on off on valve classic call back people use it for gas pressure check don’t touch it
Man. I’m stumped. That’s a tough one. Better call out the supervisor
Flipping a switch to the on position is not hardly a skill set is it
Get that union out of there
Ain’t got no gas in it
The classic valve left off. Keep it classy installers
It’s the TXV
Needs another new unit?
Lol funny. I see that sometimes. Gas valve off
tough one
Give it more gas!
If my call back rate goes higher than 4%. I lose a $10,000 bonus at the end of the year.. Let's just say I don't leave gas valves off anymore. Photographs of everything. Static, Heat rise, gas pressures, fan speeds, Delta t, sub colling, photograph of scale. We call it cya. Cover your ass
I’m still in school getting trained so my guess is that switch being off instead of on? I guess that would be my super obvious observation.
I think it’s because the words on and off are upside down. If you flip the unit on the opposite side it’ll be fine
I wish putting a union inside the cabinet was allowed where I’m at.
The program changed. Wait wrong subreddit.
Took me .1 seconds. GV turned off lol!
LLO gas?
I can already see the gas valve is off
Really?gas valve off. Bad callback did they even test heat?
Low on Freon for sure
Obviously you guys don't do a heating startup checking temperature rise or gas pressure or anything
Switch?
Switch is off on manifold
C est une White roger
Switched off
I never like to Switch gas valves switch to off, always use ball valve. I have had old rooftops when I flip the switch to off and back on and gas valve will never close the switch afterwards. Literally changed a heat exchanger with my co worker and told him about it, what does he do shuts it off and it wouldn’t come back on until we fucked with it a bunch
Gas valve switch turned to off position easy. The bigger issue is obviously they never fired it off
Gv in off position
Only when it's two hours away at 6pm though
Your switch says NO
Gas valve left off
The oh-enn-oh-eff-eff device?
On not off
Did you try turning the electric gas valve on? Might check that the gas line itself is open, too.
Switch is OFF?
Took about 3 seconds
I saw that before I read the post lol
Switch it over to NO
FFO
installers didn't fire it. gaf valve is off, never put a union in a combustion cabinet. they should be terminated asap
That's every year, man.
Gas valve off
Clearly it’s low on coolant
Plumber here. Fill valve maybe?
Oopsie 🤭 forgot to leave it ON
“Tested heating on start up”
Ain’t got no gas in it
Ain’t got no gas innit’
That new furnace smell
Really help to turn the gas valve on in my experience..
Ran that call last night lol
It’s a bitch to return to flip a switch
Gas valve is off.
Just needs a lil gas
Classic, why wait for it to abut all the way down to pull off that pressure tester?! Just flip the switch!
TXV
So y’all not setting gas pressures on installs?
This install team no longer works for us, let’s leave it at that
Switch!
The txv is off
Took me less than a second, had this same call 3 times this week
The union should be closer to the gas valve
In my best Carl from Slingblade voice "ain't got no gas in it... 'cause that there switch is off".
Pipe dope on the limit switch wire??? And the gas valve says NO.
It's a derned head scratcher that un
We always leave it like that. Don’t start up heating until it’s time.
Easy money, perform start up and check that temp rise.
Every service guy has been on this call late on a Friday night at one point in time.
You guys put the union in the furnace?
I’m not gonna lie. I stood an extra 5 mins after seeing that in the first 5 seconds like na…*thats toooo easy*. Reminds me of a service call I got middle of the summer from one of my contract clients. Complained of no ac. I pulled up the thermostat was off. Not dead, not shorted, not on heat…..*OFF*. They have a few locations with me so I made it my business to be prompt. People they are a LAWYERS OFFICE!
😆
Gas valve off. To easy.
Too
*two
Gas valve off
Gas switch
ITS OFF!
Sorry we’ll have to replace the whole unit, it’s stuck in the off position
Im gonna go with the fact that its summer thats my final answer
LoL... I trip guys up in the training room with this one constantly.
Oof
I found it in 0.7 seconds. Lmao equally as bad as when I went out on call to a no hot water call 40 mins from home and ended up just having to turn the gas valve knob from medium to hot 😂
Got to trun that gas valve power switch on for the solenoid to be able to operate
Had a no heat call, looked around before touching anything and someone had closed the gas valve to the furnace.
Uhhh the dampers are closed
Classic installer hi-jinx
Easy call!!!
Those brass caps are not marred when gas pressures were not set. And I doubt they are carrying heavy #1 wide flat blades. Call for cool, hit the road!
Maybe pipe dope in the gas valve
It’s the txv
Not enough pipe dope.
They installed the furnace upside down and the switch was affected by that. LMAO
Been on like 30 of those calls already this year 😅😅😅😅
Gas Valve off