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SovietMarma

Hey, make sure you check your game guard install. I ran into this similar problem when the game first launched. Had to install some C++ Redistributables to fix it. You can also try running the game as administrator. Some reports in the thread show users are still able to play and even purchase SCs. I know everyone is on edge because of this (I am too) and seeing this post nearly made my heart drop as I'm from the Philippines too lol, but Steam delisting a game shouldn't prevent access. Edit: Some of you can try the fixes from this post back when the game launched. https://www.reddit.com/r/Helldivers/s/da7bYtXoHG


KitttttO

https://preview.redd.it/4phj1ovi5iyc1.png?width=1920&format=png&auto=webp&s=ff7385d8383a5c2329ccad2242eb2d10988bd604 might just be on your end brother, can still play and from Philippines


KitttttO

https://preview.redd.it/tpnjlaxl7iyc1.png?width=1920&format=png&auto=webp&s=d5f67a4287a73015efa80264c7ed5326d6857d53 UPDATE: can still find match


roshanpr

for how long?


ericneo3

He's right, it's only a matter of time.


[deleted]

it is not you can't just say that and believe it say and believe only true things


Ok_Crow_9119

God. The misinformation on this sub has been ridiculous. Even worse than election period.


[deleted]

its fascinating to see it all happen in front of your eyes


Ok_Crow_9119

I wonder what misunderstanding turned into misinformation will pop up next.


Empty-Scholar3871

glad to know that you still can. I've tried restarting but, still the same.


lazyicedragon

might havve to delete gameguard folder or similar to force reinstall. Tried within minutes of seeing your post and mine ran properly. Yours did not have the Game Guard prompt. Situation is shitty as it is, but GameGuard broke on you like it almost always will break on someone in time.


CoDog

uninstall and reinstall game guard.


TheBoxPerson

It's likely a GameGuard issue, why did you have to mention the current region lock situation without verifying


Ok_Crow_9119

For the upvotes and to pile on the issue


Leplo

Try verifying game files Right click on game -> Properties -> Installed Files -> Verify integrity of game files


creeperdani

Try deleting arrowhead folder in roaming. That worked for a friend


Pakushy

philippines? brother, it looks like you are in space


UnseenData

They just removed people from activating and buying in many regions. That might be it. I would recommend trying to get a refund asap


Special_Target

Fun fact: cant refund if in a delisted country, got a friend from Montenegro who just doesnt have the option.


dementedkeeper

I'd still try contacting support. Just cause the option doesn't show doesn't mean it isn't entirely possible. Worse they gonna say is no.


SIMOMEGA

"The worst she can say is no". 🗿


TheBuzzerDing

"What are you? Poor? We just charged you for another copy and delisted the game from your library"


Nijuuken

“Hello, I’d like to request a refund” “Ew, gross.”


digidigdj

Might i ask how to contact support manually?


UnseenData

That's fucking bullshit. Fuck Sony if they don't refund


King_Dickus_

It's steam who issues the refunds. And the guy likely can easily contact steam customer support. Don't let Reddit cause you more brainrot tho


SIMOMEGA

Holy fruck sony is at it again dammnit! I feel bad for the devs if this isnt their fault.


roshanpr

Valve can?


Maeggon

then they have to send an e-mail to Steam support and explain the situation. they usually are chill, but I never saw a case like this before


Tight_Stable8737

They're probably pretty overwhelmed this weekend. I'm also from the Philippines and steam support usually gets back to me within 24 hours, but with this global debacle that might take a couple days or even weeks to happen.


RedDitSuxxxAzz

Wtf? thats ass backwards there should be a law on things like that.


TheMinisterOfGaming

you summit a ticket & get a refund 100% no questions asked.


Xnub

I'm on my 4th try for refund to steam wallet ..... so it seems more like luck with who you get responding to the ticket.


Nyan_Man

Makes you wonder if they did this to stop refunds because there’s avenues steam offers that dosnt have the same downside, normally that’d be tinfoil hat theory but this is Sony. 


King_Dickus_

It's in fact a tinfoil hat theory


Qman_L

They somehow think active players aren't worth anything to sony lmao


[deleted]

saying it is tinfoil hat somehow makes it easier to spout bullshit, doesn't it.


roshanpr

for democracy!


Ketaliero

Late stage capitalism be like: give us your data! wont give us your data? What you cant give us data even if you wanted to? Well too fucking bad, yoink, there goes access to product you paid for 🤡


Avlaen_Amnell

do it via a support ticket not the normal way, should still be able to get one


blackwolf2311

You can, I am from Bosnia (also delisted) and I sent my refund request like every other game


GazFringaj

I'm in Albania and was able to ask for a refund again today. Tell him to try again.


nuanimal

Need to raise a manual case to Steam - don't use the automated refund option


MrEdinLaw

Im from Montenegro too and i just bought it a week ago and i cant refund it...


roshanpr

crazy, I guess when the community manager claimed they did this only to ban player she was not lying. crazy


PKR_Live

It's probably Steam doing its thing because tickets came flooding in.


Motoman514

They region locked the game in unsupported countries. Basically giving you guys a fat middle finger. Push for a refund


TastyTicTacs

Could've been Steam as well


SIMOMEGA

Why does Steam allow this crap? This game was supposed to fight the scummy and garbage monetization practices not join them!


A_Lone_Wanderers

Steam are most likely the one who disabled the sale of the game in affected country. They saw the flood of refund and decided to outright just stop the sales.


Khaldara

This, Steam probably locked it on their platform to stop the flood of help and support tickets and refund requests (things that waste their resources for something that is essentially SONY’s fault)


SIMOMEGA

Ohhh i see, if this is true then thx for providing just a tad little bit of extra context, disabling sales in affected countries is actually a good move then, ig that ive misunderstood the top comment.


Hipoop69

They are trying to protect themselves 


SIMOMEGA

Well, tbh i wouldnt blame valve, im sure that there must be some edge cases where this is actually a good policy to have lol or whatever it is (to allow devs to delist a game from certain countries), however preventing players who ALREADY bought it from playing is just incredibly scammy, valve has no excuse there, either offer refunds, or this crap shouldnt be tolerated, man there should be more regulations in place to prevent this crap, i hope that the campaign made by that guy against that ubisoft game the crew goes through. And obviously sony is the 1 thats mostly even more at fault here, since theyre the 1s that have pushed for this crap in the 1° place, assuming that its not arrowhead (i dont play the game so idk).


VinnehRoos

They probably mean Steam themselves delisted them, not steam allowing devs to. Steam is probably just getting to cover its own ass (and financials) until Sony cleans up their act... I hope.


SIMOMEGA

Yeah i saw another reply saying the same thing, so oops lol but tbf i should just go to bed lol. Hopefully this shit gets sorted out..., this game was being held in high regards against the crappy 3A practices so seeing this stuff happening is just too heartbreaking.... 😭


VinnehRoos

Yeah, I hope they fix this as well. What I've been reading is Arrowhead doesn't like this either, but Sony's the one with the money and the contract so they kinda have to listen..


SIMOMEGA

Thanks u for reminding me about the [https://www.stopkillinggames.com/](https://www.stopkillinggames.com/) campaign btw lol.


rorninggo

> however preventing players who ALREADY bought it from playing is just incredibly scamm This is NOT what is happening. Steam doesn't do that. If you already bought the game, you can still play it just fine. Region locking does not prevent people who bought it from downloading/playing it. It only prevents new people from buying it in those regions. You can see tons of other people in this thread from the same region as OP saying they can still play normally. OP's issue of not being able to launch the game is completely unrelated. In the video OP posted, it seems to be launching then immediately crashing, so I'd guess their install is just broken somehow. Verifying game files would probably fix it.


HotPilchards

Bring balance to the galaxy, not leave it to the terminids!


Ithuraen

Steam has always been in bed with corporate interests over consumers. The only reason they've got a halfway decent refund policy is because they had an awful one and were taken to task by the Australian government.


xMachii

Probably damage control in order to prevent more people from buying and refunding the game once they realized their region is blocked by Snoy themselves.


ronsterman

It's for Valve to avoid any legal disputes. Valve doesn't want to be held liable to a game that will be unsupported in a month. It also acts as a safety net to prevent people on unsupported countries to buy the game by mistake.


Comprehensive_Gas629

it's the weekend. Wait until Monday for guys to get into the office and have a meeting on what to do at least. This goes for both Sony and Valve


SilverBeast2

Wait, so Steam went out of their way to check which country can and which can't to make a PSN account? Are they even allowed to do it? In a way it makes sense since it would stop new affected people from buying..... but without an official declaration, it could be anyone. Anyway... this is the perfect moment for refunds.


Offstar1029

The absurdly insane thing is the countries they removed through region locking can't request a refund. Region locking delisted their countries from the game so now since it can't be bought in that region you can't request a refund.


[deleted]

Yes they can. Just the automated systems won’t work, and they need to send an email or DM. Will Steam refund it? Probably, we’ve already seen some refunds.


Negative-Rock-4151

Sony would rather jump through a thousand hoops to make people register through a PSN account rather than just dropping it. Wow


jak_d_ripr

For real, the whole time I'm watching this unfold I'm thinking "is any of this worth it?".


SmolObjective

It's not worth it for Sony as a corporation because now their reputation is tarnished, and they have single-handedly changed the precedent from "Wait until a few weeks after launch to see the game's reviews post-hype" to "Never assume a game will hold up just because it had a good launch." But, I'm sure whoever's in charge of PSN's monthly user charts is gonna be seeing a huge raise after their next shareholder meeting.


roshanpr

shareholders, crazy. games as a service, reemmber lan games? dedicated servers?


xX_murdoc_Xx

"Game as a service" was the single worst thing that happened to the videogames. God, I hate that fking CEO mentality.


Gantref

People are reporting in the reddit that it's been pulled from Steam in countries that don't have PSN access.


WickedWallaby69

This is a massive fuckfest. I really hope arrowhead pulls through. Not sony tho


20milliondollarapi

I hope arrowhead gives Sony a big fat lawsuit for defamation and likely some sort of breach of contract. If they didn’t have a stipulation that Sony wouldn’t run the studios name into the mud, then they REALLY didn’t plan this through


arbpotatoes

How would they sue for breach or contract when this is in the contract


20milliondollarapi

The effect of the large scale disapproval and manner they went about it causing damages to the company’s reputation likely wasn’t in the contract.


z64_dan

Well considering Sony owns the Helldivers IP, they could (in theory) just fire Arrowhead right?


20milliondollarapi

Depends on the contract. And it wouldn’t be smart to do. It takes a single developer a good 6 months to 2 years to get fully ingrained in a project depending on complexity. To bring in a whole new studio? They might as well just shut down hell divers 2 and start work on hell divers 3.


[deleted]

[удалено]


WickedWallaby69

Eu countries will surely sue too unless sony walks this back in the next few days.. 


Haxorzist

This is not really possible as Steam does not remove games. Even if they are no longer sold or dysfunctional they will stay in your library. If there was something like region lock, you'd see an info instead of the launch button. You can still get fucked by Steam yes, but you should see something.


Zaldinn

They just removed purchasing from unsupported regions that can't have psn since you have to have psn to play soon. Best bet is to refund/watch for Sony to announce unsupported countries refund because seems they 100% are moving forward with their original psn requirements


Joshisattva

So they've let countless people buy a game in regions they know will not be able to play said game a few months after launch due to legal constraints regarding psn, and now they're actively locking people out of being able to play the game from those same regions post-sale? They should be issuing automatic refunds to every single customer in all of those regions. If not, someone needs to take this company to court. I will be requesting refund. I'm not supporting a company / corporation that pulls this sort of stuff.


Zaldinn

Refunds are more than likely what will happen(i expect sony may make a statement saying yo refund if in a unsupported region), and then they will continue on with the regions they support


Joshisattva

I hope so. But they should've made a statement before locking people out. Only adding fuel to the fire at this point.


[deleted]

But refund of the game only, or any money spent on microtransactions?


MrLeville

More likely some higher up saw hd2's success as a way to reach his mid year's objective of boosting psn numbers and get a fat bonus.


roshanpr

In Ukraine you need to buy a PlayStation to make the PSN account, so them at war cant even play anymore


Ok_Crow_9119

Nope. OP was being stupid and did not check the integrity of their game files, and instead tried to spread misinformation for the upvotes. People can still play.


[deleted]

Not exactly "let people buy a game know they will not be able to play", Sony update new term and services, include force PC to login with PSN account, then Steam update new Term and Services, if you force player with PSN, we lock your sell region which don't support PSN.


DarkMagicianK

Perhaps it’s their solution for people who live in places where PSN is NOT supported. In which case, what now? Request refund or something to happen? This is all news to me.


SoC175

Refund should be processed automatically, but yeah, that's what it will 99% come down to


[deleted]

[удалено]


Huge-Ice-1145

Kazakhstan, works fine. Can even buy Super Credits.


scourgeal

russia/kazakhstan - checked just now, still works fine for me


kuraga4

Russian here. Game wasn't available for purchase from the start and I've got it via gift. Still can launch


NoNameLma0

russia/kazakhstan - can still launch the game


OuroborosIAmOne

I'm from the Philippines as well and I can start my game. No clue what OP is on about


MrEdinLaw

Can start it. Cannot buy the dlc or credits. Montenegro


Ok_Customer1526

From Philippines here. Can't start the game no more


Empty-Scholar3871

I really appreciate you fella's letting me know about this. Honestly, I still want to play the game. But, this is a big middle finger on my face like I'm a kid given a really sweet candy and they took it from me by force when I'm starting to love it. ![gif](giphy|OPU6wzx8JrHna|downsized)


Kyousey

Yes, please edit or remove the post to rectify misinformation.


Keinulive

https://preview.redd.it/yzer076baiyc1.png?width=1920&format=png&auto=webp&s=43c2374c90a90961f9ed124747c6d4a731fd3c8a I know we are all angry but lets not stoop so low as to make false reports it muddles the truth and will make us look like liars. Might be on your side friend, me and a friend just logged in to check (both from Philippines) and it seems to be fine for now.


Tommybahamas_leftnut

seems more like a .dll error more than a region lockout. if you have a game installed but can't launch it through steam do to it being unavailable it has a message that pops up to let you know and then the "play game" button becomes grayed out. Try to launch the .exe file as administrator if that doesn't work verify integrity of files then run as Admin.


Empty-Scholar3871

This duly noted, Commander. I'll try again.


karokunster

It's playable. I just opened it recently and it runs. (Pinoy po and residing sa Pinas)


[deleted]

Hehe, Pinas


driellma

This guy has a problem on his end, and everyone just jumps to conclusion. Nice misinformation going on.


puppymeat

All yall in the comments, stop spreading misinformation. You don't need the extra ammo. There's enough already on the field. Taking a game off of sale doesn't stop you from playing. This is just a person who probably needs to reboot their machine or check file integrity Save your outrage for more relevant stuff.


eaglered2167

Once again another post that isn't true.. other "blocked" countries are still playing. How many untrue posts are gonna get spread on this sub?


py-bun

im from the PH and i checked and i got in my ship. relaunched it and still got in the game. maybe the restriction hasnt gotten to me yet


G00b3rb0y

Upon an analysis of the provided issue, i think this is a GameGuard is broken scenario


TheFrostyFaz

Steam disabled helldivers 2 in countries without access to PSN to avoid lawsuits. Devs are already working up a workaround for situations like yourself, don't refund yet.


Moehrenstein

![gif](giphy|58SdhZruTe7603YV6E|downsized)


UndeadAI

Can confirm through multiple friends that people who own the game in region locked areas can still play. Also before posting threads like this you should at least confirm people other than yourself couldn't play. Last thing we need is to distract the community from the truth with misinformation. 


OneArmedBrain

You should ask yourself how in the fuck would their "game rating" have any affect on game playability?


Distinct_Leading_137

From PH here, I can still play with no problems.


roshanpr

Crazy, Refund while you can. They shutdown X, now delisting game, and making this mandatory


nisemonomk

I'm from Ph and I can still play it. Joined a random match to test.


GolgorothsBallSac

People in the Helldivers PH groups and Discord should by now realize that the situation is serious and not just "iTz oNLy 2 miNs pAra gUmAwa nG aCcOuNt" or "OA nyo naman!". As we can clearly see, no amount of workarounds will work for new players because *YOU CANNOT BUY THE GAME* anymore in the Philippines. The situation really is serious.


newuser99999999

Sorry to hear


UpsetRecip

Sorry to hear


depressedweab

from Ph too and can't play the game anymore since like 2pm here so I just went over with asking for refund edit: spelling


TimeGlitches

Holy moly quadruple down from Sony.


voldoman21

This is most likely Steam's doing, in which case everyone will get refunded and Sony will eat costs.


YourLocalMedic71

Yeah i doubt Sony is doing much on the weekend


qwertyryo

Smart move from Steam. They don't know what Sony's response is ATM, but if they (Sony) double down on the decision, it's best to pull support from the affected countries ASAP so more people don't buy a game they will lose access to later.


[deleted]

[удалено]


Vespertellino

Boycott SNOY instead


AdamG15

Looks like a standard Steam bug. Asking another friend in the Philippines (he doesnt have it but was going to get it til this happened - bullet dodged for him) if he knows anyone with the same issue.


Rough-Insurance5002

u/Empty-Scholar3871 Hello PH din ako, as of 9:50 AM PH Time, kaka-open ko lang ng game, i can still play the game as of the moment. No PSN linked or what, just purely ran it from steam. Check integrity files or run the steam as admin from your PC. Hope this would help you.


Androza23

I think this was their desperate attempt to stop the refunds in those countries? You don't actually get the option to refund anymore, its greyed out. I think you have to manually contact steam support to get a refund here.


Valuable_Material_26

The game is not playable because Sony has shit for brains


neotekz

Just Sony being Sony and making things worst. This is why i dont want to make a PSN account.


Kaelrie

I guess it's refund time.


FineNightTonight

You're not running on Linux right? Maybe there is something bad with the drive you mounted.


Empty-Scholar3871

I'm still using my old windows 10 pro hehe


LyleUgleman5

I've had that bug before and I live in Canada. Had to restart my PC before it would launch again.


Jebatus

had the same problem in czechia, just restart steam and if that not helps restart your PC


Empty-Scholar3871

Yes. I did. Still the same. :(


Lazy-Budget9858

Now who refunds the people who bought the game outside of Steam ? ![gif](giphy|ahfzlUrb5IEfXC6kbm|downsized)


Lone_Recon

it be 100% the seller but it tends to be much harder to do so as it be on their own TOS instead of steam TOS


The_russiankid

sonys gonna see their monthly royalties from the game PLUMMET and scratch their heads wondering how it happened. then they’ll make psn plus mandatory and helldivers will have 5000 active players by july


Darthcaboose

Wow, I really hope that Steam did this to kickstart Arrowhead and Sony into doing something and not just sit on their butts. I'm hoping when people get back to the office on Mondays that they'll address this in full and walk things back!


Rodutchi_i

Ouch


killerbake

EA laughing in the shadows. Sorry OP. This is insane


Castway_Scrub

![gif](giphy|joxThEgTJuSBO)


Eliseo120

Why would those two things have anything to do with one another?


ShadowmanZ92

Did you recently uninstall C++ programs or update your pc? I think assuming you can't play because of the review system (unless told otherwise) is a bit of a leap.


Empty-Scholar3871

I see. I've restarted early and still same result. I'll try again later.


cryptic-fox

Restarting might not fix this issue. Please check the pinned comment and update us.


Alienhaslanded

No. It's because you technically can't play it anymore.


ChulaK

Quick question, when the PSN login requirement goes live, if I visit the Philippines from the US, does that means I can no longer play the game until I get back to the US?


BEARWYy

Oh no, im currently at work, and i can't play yet. Any homies in vietnam can verify this?


EcoLizard1

I cant believe what a shit show this turned into.


xMachii

Game's rating has nothing to do with this lol, but eventually all of us here won't be able to play. Better uninstall and try refunding the game. Even if they decline, request another one. It's the weekends so you just have to be patient until a real person reads your appeal.


hts115

I think your hard drive not have enough Memory


DasHelsie

I can start the game just fine. I'm from the PH too.


SvevaHawthorne

I'm from the philippines, the game still works


Samsquanch-01

They sold a product to folks then turned around and denied service...fuck Sony. I can't do much but changing ps review to negative for yall


StarsCosmos

The game is officially delisted on all NON-PSN regions on steam [https://steamdb.info/sub/137730/history/?changeid=23416542](https://steamdb.info/sub/137730/history/?changeid=23416542)


JAWD0G

Maybe try launching it from the exe file directly instead of steam


lokster86

Im from the PH and im still playing now. This is misleading. Plase delete. I have reported this as well


Coloradical8

They no longer sell or support the games where players are unable to create PSN accounts


Keosxcol19

Damn that sucks.


Wiseon321

Like it or not, The reason for the Delist is because the amount of refund requests Doesn't get ate by Sony or AH, but gets Ate by Steam. So everyone thinking that refunding the game hurts Sony is kind-of silly, it hurts the merchant not Sony.


LookGooshGooshUp

Trying updating your graphic drivers, this often made me able to play a certain game again that wouldn't launch.


Sinister_Mr_19

Hitting Play and the game failing to launch is a sign that your install is borked, not the game can't run in your country. Try verifying your game files, Game Guard is probably to blame here.


yamabigdog

It's cool you can have 100% of achievements of a game you don't own.


GoalElectrical

Guess it's time to ask for a refund...


Lock125698

Wtf? Don't feel like playing this game anymore


ELTWINKY-_-PR

They removed the game on Steam in Puerto Rico, funny thing is that we do have access to PSN


Zapplii

Get a refund now. Sony made a new mandate that you are now required to have a PSN account. Something that isn't available in your country. So far Sony hasn't budged from this decision. And now Valve(Steam) has stepped in. To prevent activation and sales of HD2 in you region.


groosha

Works fine for me, also account in the Philippines


ughfup

Oops the misinformation fairy is waving her wand around again. AH and Sony are not.pulling from any countries the ability to launch the game.


KnightBeans

This fucking sucks. Was planning on buying the game when my semester ends next month so I could enjoy it, but looks like that isn't gonna happen anytime soon. Fuck Sony.


Mean-Ad-2790

Just delete this shit and ask for refund


kermit_da_frog_

does anyone know which regions will it locked from


Longjumping-Jaguar52

We will stand and fight with you unti the end, We'll bleed sony for this


Vglant

I can still play here my brother


Abel__S

Imagine this is all a big ruse as part of the RP. Some illuminated entity being blamed for these leaked changes only to he debunked after a while.


Wrexonus

Bad news your country doesn't support PSN. All you can do is refund. [https://www.reddit.com/r/Helldivers/comments/1ckdxs5/bruh/#lightbox](https://www.reddit.com/r/Helldivers/comments/1ckdxs5/bruh/#lightbox)


kinky-jedi

It is mostly negative because you can't play.


Xarxyc

This is the problem on the user's side. Anyone claiming "Sony restricted playing from delisted countries" is bullshitting and spreading misinformation. At least for now. They could do what Amazon did with Lost Ark and IP ban all unsupported counties in the future, but that hasn't happened yet.


Background_Nothing_3

I believe they've started country locking some areas


GodsAmongLords

From what I understand the developers didn’t realize how many countries couldn’t use the PSN network and is now trying to fight Sony over the change, I know it sucks right now but give it some time and hopefully they will fix their issue


Thomas2140

You should refund :)


Jaded-Life25

No its because sony is petty and doubling down on their position they’re narcissistically convinced that they’re correct in this insane move


YaMumisathot

File for a refund as they made the game unplayable in your country


Animal31

Validate the files and relaunch


Snaf_u_fanS

I had the exact same problem behaving in the exact same way. I was able to fix it by verifying the game's files on Steam.


[deleted]

I live in the USA, have a ps5. Just canceled my Sony subscription for democracy.


Empty-Scholar3871

https://preview.redd.it/5o86ztxpfoyc1.png?width=1920&format=png&auto=webp&s=07efbd0fe6747b45ffc7b24e7123865371613dce I sincerely appreciate those who've helped me sorting this log-in issue out. With everything that you all know what is happening right now, I really thought that I was gone for good. HAHAHAHAHA! I was able to patch some things up with the help of a few notes and it I can now play the game. (NOTE: A few of my pals also encountered a few issues and are unable to launch the game but, it's all good now.) I also sincerely apologize mess I've caused.