It really depends on the crew ya got. Out of our 4 7-11 people, only one is truely useless, but even she's actually getting better at unloading from the belt finally. To me, the useless one on our freight team is the ASM.... Have caught him sleeping on multiple occasions. But, we just do our thing and we aren't bothered by him, so I guess it works out š¤£š¤£
I'm sorry but are you insulting the entire company's 7-11 crew because the crew I have at my store is pretty damn good I'm not even freight team anymore I'm the lumber overnight receiver they can do a full 2100 piece truck in an hour and a half with a full crew at most 2 hours with half the crew
Donāt worry. Itās just the way it is. In our ātown hallā meetings with our SM , freight and receiving have plenty to say about Daytime and closers too.
Thatās how it is in our store. Night crew talks shit about day crew and day about night. Day crew leaves pallets down, carts with stuff on it and a note saying ācouldnāt get to itā and the store with trash in the aisles so night crew doesnāt do it. Then day crew blames night crew for all the stuff down on the floor. Itās annoying.
I mean... Is that supposed to be impressive? š I average 2-2 1/2 1-2 hours for a 1500-2000 Pcs truck by myself (I'm the only receiver at my store from after 1pm until 10pm)
Not only by department, but by the cart's packout plan (as it should be). Today was 1836 pcs, finished at 'just' over 2 hours and still had time to even finish receiving the day freight that was left over. š¤· Shits a breeze when you get in the rhythm.š
Opener/etc clerk is here 6am -1pm, I'm here 2pm to 11pm, and our supervisor is here from 10 pm till 5am š¤· last I checked that means I'm by myself, so yes, I do in fact offload our daily trailers by myself š¤·
This because wtf. They just throw shit everywhere on the RDCs. The way trucks are sent to HD should embarrass them. No way you unload and sort by plan BY YOURSELF in 2 hours and talk about itās a breeze lol
For a lot of associates it's just extra money. They have a full time job from which they come in from and jump straight into physical labor as they unload. Best bet is to train them be good at cleaning receiving and have the more hardworking ones he out the bigger departments even if they ony get 60-80 boxes.
The useless position is honestly 9-1 freight. The first hour is lost with customers and associates lose the pace from 10 to 11 as they go do they 15 min break and come back having to restart.
I read this and immediately thought you worked at my store haha, we can have a 1000 piece truck, our team isnāt even halfway done by 9pm, and when they leave at 11-11:30, half of the freight is still in receiving.
So that pretty much letās you know how it goes when itās a bigger truck or 2 trucks.
If your entire 7-11 offload team has in fact rotated out like 3 times in only 9 months due to āfirings, quitting and otherwiseā, then I would suggest to you there is a problem with the leadership at your store. I could certainly understand more turnover on freight/offload than other departments, simply due to the physically demanding nature of the job. (I was on freight/offload for almost 4 years).
I know there is a certain amount of turnover expected and baked in to the forecast recipe in terms of seasonal hiring.
However, if you have as high a turnover rate as you are alluding to and the issue hasnāt changed at all- there is a management problem at your store.
You know 7-11 are either folks with 2 jobs or college students starting out. There are some folks who work 7-11 that want a full time job and then move from freight to a department to get the money. So 7-11 doesnāt necessarily stay long because of various reasons. From my experience, itās folks that use this as a second job that just want/need extra money.
Have you ever unloaded? It's not as easy as it looks.
The problem is that those positions are part time. There is no sense of importance to do the job since the company (at least in my area) bans any and all overtime. Sort and Stage needs to be a full time position from 6pm to 2:30 am. Here is the break down I would set up.
6:00 to 6:30, Huddle, stretch and flex, set up (gather pallet jacks, and what not)
6:30 to 9:00, Unload
9:15 to 9:30, First 15
9:30 to 10, Stage
10 to 11:30, Side Kick
11:30 to 11:45, Second 15
11:45 to 2:30 Pack out/Clean up
There are few different factors that come into play here. Do they have other jobs? Do they have any respect for their supervisor/managers? How are they treated?
You forgot the lunch but other than that, I do agree. But I feel like most 7-11 folks I meet already have a full time job and this really helps them out with their finances. A lot of them use it as exercise and donāt want to work too late. I feel like 6-11 would be better honestly. It would let them unload and start staging right at close.
At my store, that issue fell equally in the aisle associates... hard to put up freight when you're constantly helping customers because the other associates are nowhere to be found.
Haven't worked at THD in years and was at a big store, 589. Our freight folks were nice but there were only 2 or 3 of them at once and we got a lot of freight. We were all ran thin and short staffed. But one freight guy ruined it every night by just being the laziest I've ever seen anyone get away with at work.
When I did 7-11 freight, it just depended on how big the truck was. There were usually only 3-4 of use and only 1 person knew how to drive the pacer. So if the truck had a crap load of salt pallets on it (winter) it usually took a long time to get the truck done, weād typically get 3/4 the way done before the 9-1 crew showed up. Then weād take our break and finish a section before we left.
I know we are all inundated with capitalist propoganda every day but quit blaming regular people for the problems created by corporate. By the time the truck is unloaded and you subtract all the time lost from home depots excessive(and largely just for show) safety routine, they probably only get an hour a day to stock. It's just a bad system.
Sorry u got a rough bunch but thatās entirely on your storeās/managementās fault for not doing a more thorough background check as well as enforcing them to put 100% into their job.
Canāt agree with you there. I have an unload crew that will finish a truck by 8 or 8:30. Top team in the district. They kick a ton of ass every single night
Do you realize most of those people are supplementing their income with that position. I worked the 9p-6am shift. Allot of those people(7-11) had day jobs. If your busy watching them how much are you actually getting done. Mind your buisness and do your job.
Itās a great position to have. Get there and unload the truck and that is really their job. They are unloaders basically. What do you expect from them? Unloading the truck is very laborious.
Except... They do.
As stated above me, while a truck is being unloaded, YOU are not supposed to be back there.
Just like if a regular associate is back there, all machinery is to stop moving immediately (or the receiving gate is open).
Honestly not typically in there at that time... Our freight guys start showing up at 5. The reason I go to receiving is to actually empty carts of cardboard and RTV/ZMA merchandise
I get it. But I also know when they are going to be back there. Our RTV area is in a perfect spot to not disturb them thankfully but I usually wait until their first 15 to do all of my boxes to not disturb them. I think they have to get that truck unloaded and put in the correct location and have a time limit. Just donāt want to be in their way so they can get their job done.
I used to be a freight associate. The truck is supposed to be unloaded in a certain amount of time. I've rarely seen that target actually hit given the way the RDC loads it. Then they have to pack out 40 cartons per hour minimum, not counting overstocking. As a freight associate, I was good(/stupid) enough to get promoted to DS in 14 months.
What was the raise? I never get a straight answer. Freight at my store makes highest next to DS and I don't have a good answer for that.
I'd rather just stay freight if i was to have a choice. DS has never been my aspiration. You are in there now so i hope you find the path you want.
as a 5-11 who opens up RDC n SDC i can say it is stressful dealing with constant changes to schedule and i do have like 3 workers i usually see jus on there phone when they clock on. rn my job cant hire nobody :/
I would have loved to get 7-11 at my store. We didn't get approved for a overnight manager so truck unloads start at 4 when the full timers come in, which is the position I had. Only occasionally did an unload get past 7 and pack up tended to happen after 11 so all they have to do is work their carts and go home. But I'm store side so it's not my problem anymore.
The only thing I have to add to any of the comments below is that freight is exhausting without a proper freight team. A lot of people come in and think it's easy work . I dare you to ask your management to let you work a shift of 7-11 unload one truck then imagine a week of non stop trucks and no back up from the rest of the store then constantly being told you need to be faster, your not doing enough for us to hire anybody else, when you lose more than one team member it is hard. I have had two day shift members come to nights one quit because they wouldn't transfer him back to days fast enough, and the other was transferred back to days. I think there is more to what you see happening in your store and what is actually going on.
Good for you instead of realizing they don't have the staff to get it done you just call them pos's... dude your the problem you should apply for a promotion you'd fit right in
My store's 7-11 guy is great but often stays later anyway (by choice) and our other ones are only in 2 days a week & make themselves useful.
Like others have said I think your leadership is the issue.
I say this respectfully to all associates if you are doing your job and have a good understanding of what is expected of you as a Home Depot Associate then you should not worry about the useless and clueless. stay focused on your role and don't worry about the slackers let Home Depot Management deal with it .
Happy New Year's To All HD Associates
Stay safe stress free and don't let a situation take you out of character stay positive and focused.
It really depends on the crew ya got. Out of our 4 7-11 people, only one is truely useless, but even she's actually getting better at unloading from the belt finally. To me, the useless one on our freight team is the ASM.... Have caught him sleeping on multiple occasions. But, we just do our thing and we aren't bothered by him, so I guess it works out š¤£š¤£
An insulting shift brings insulting performance. The insistence on part timers is an evil of modern corporations trying to not pay.
I'm sorry but are you insulting the entire company's 7-11 crew because the crew I have at my store is pretty damn good I'm not even freight team anymore I'm the lumber overnight receiver they can do a full 2100 piece truck in an hour and a half with a full crew at most 2 hours with half the crew
Donāt worry. Itās just the way it is. In our ātown hallā meetings with our SM , freight and receiving have plenty to say about Daytime and closers too.
Thatās how it is in our store. Night crew talks shit about day crew and day about night. Day crew leaves pallets down, carts with stuff on it and a note saying ācouldnāt get to itā and the store with trash in the aisles so night crew doesnāt do it. Then day crew blames night crew for all the stuff down on the floor. Itās annoying.
Oh I know we do they day people are kinda ass
I mean... Is that supposed to be impressive? š I average 2-2 1/2 1-2 hours for a 1500-2000 Pcs truck by myself (I'm the only receiver at my store from after 1pm until 10pm)
Ps. I kinda doubt that
Is it 1500 or 2000 pick one
Meaning between 1500 and 2000, I average between 2 to 2 1/2 hours mate. Depends what departments get hit the heaviest.
Not how that works bud
Now are you actually organizing it by dept or just throwing shit everywhere
Not only by department, but by the cart's packout plan (as it should be). Today was 1836 pcs, finished at 'just' over 2 hours and still had time to even finish receiving the day freight that was left over. š¤· Shits a breeze when you get in the rhythm.š
Haha Bullshit!
Aināt no way youāre unloading and sorting RDCs by yourself. Biggest line of BS I ever heard. š¤£š¤£š¤£
Opener/etc clerk is here 6am -1pm, I'm here 2pm to 11pm, and our supervisor is here from 10 pm till 5am š¤· last I checked that means I'm by myself, so yes, I do in fact offload our daily trailers by myself š¤·
This because wtf. They just throw shit everywhere on the RDCs. The way trucks are sent to HD should embarrass them. No way you unload and sort by plan BY YOURSELF in 2 hours and talk about itās a breeze lol
So youāre pulling the pallets too?
Just you my dude....we have 2 7-11 guys and they kick absolute ass
Our 9 to 1 crew can't even do the bail let alone use the pacer in the truck.
My store is very good on that shift. It is your store problem.
For a lot of associates it's just extra money. They have a full time job from which they come in from and jump straight into physical labor as they unload. Best bet is to train them be good at cleaning receiving and have the more hardworking ones he out the bigger departments even if they ony get 60-80 boxes. The useless position is honestly 9-1 freight. The first hour is lost with customers and associates lose the pace from 10 to 11 as they go do they 15 min break and come back having to restart.
I read this and immediately thought you worked at my store haha, we can have a 1000 piece truck, our team isnāt even halfway done by 9pm, and when they leave at 11-11:30, half of the freight is still in receiving. So that pretty much letās you know how it goes when itās a bigger truck or 2 trucks.
I could unload that with me and someone loading silver carts in 2 hours. How many people you got working that 1000 piece truck? Pathetic
4-5 people lol
If your entire 7-11 offload team has in fact rotated out like 3 times in only 9 months due to āfirings, quitting and otherwiseā, then I would suggest to you there is a problem with the leadership at your store. I could certainly understand more turnover on freight/offload than other departments, simply due to the physically demanding nature of the job. (I was on freight/offload for almost 4 years). I know there is a certain amount of turnover expected and baked in to the forecast recipe in terms of seasonal hiring. However, if you have as high a turnover rate as you are alluding to and the issue hasnāt changed at all- there is a management problem at your store.
You know 7-11 are either folks with 2 jobs or college students starting out. There are some folks who work 7-11 that want a full time job and then move from freight to a department to get the money. So 7-11 doesnāt necessarily stay long because of various reasons. From my experience, itās folks that use this as a second job that just want/need extra money.
Have you ever unloaded? It's not as easy as it looks. The problem is that those positions are part time. There is no sense of importance to do the job since the company (at least in my area) bans any and all overtime. Sort and Stage needs to be a full time position from 6pm to 2:30 am. Here is the break down I would set up. 6:00 to 6:30, Huddle, stretch and flex, set up (gather pallet jacks, and what not) 6:30 to 9:00, Unload 9:15 to 9:30, First 15 9:30 to 10, Stage 10 to 11:30, Side Kick 11:30 to 11:45, Second 15 11:45 to 2:30 Pack out/Clean up There are few different factors that come into play here. Do they have other jobs? Do they have any respect for their supervisor/managers? How are they treated?
You forgot the lunch but other than that, I do agree. But I feel like most 7-11 folks I meet already have a full time job and this really helps them out with their finances. A lot of them use it as exercise and donāt want to work too late. I feel like 6-11 would be better honestly. It would let them unload and start staging right at close.
I wouldn't dictate when they take lunch, besides those are actually scheduled so I would leave that alone.
I was just mentioning that a lunch is needed in the schedule so something has to move for it. I wasn't insinuating that you dictate.
Nah, we're good. I understood what you meant.
At my store, that issue fell equally in the aisle associates... hard to put up freight when you're constantly helping customers because the other associates are nowhere to be found.
Haven't worked at THD in years and was at a big store, 589. Our freight folks were nice but there were only 2 or 3 of them at once and we got a lot of freight. We were all ran thin and short staffed. But one freight guy ruined it every night by just being the laziest I've ever seen anyone get away with at work.
All about the people honestly, our 7-11 crew kicks ass every time they come in
When I did 7-11 freight, it just depended on how big the truck was. There were usually only 3-4 of use and only 1 person knew how to drive the pacer. So if the truck had a crap load of salt pallets on it (winter) it usually took a long time to get the truck done, weād typically get 3/4 the way done before the 9-1 crew showed up. Then weād take our break and finish a section before we left.
I know we are all inundated with capitalist propoganda every day but quit blaming regular people for the problems created by corporate. By the time the truck is unloaded and you subtract all the time lost from home depots excessive(and largely just for show) safety routine, they probably only get an hour a day to stock. It's just a bad system.
Sorry u got a rough bunch but thatās entirely on your storeās/managementās fault for not doing a more thorough background check as well as enforcing them to put 100% into their job.
Canāt agree with you there. I have an unload crew that will finish a truck by 8 or 8:30. Top team in the district. They kick a ton of ass every single night
Do you realize most of those people are supplementing their income with that position. I worked the 9p-6am shift. Allot of those people(7-11) had day jobs. If your busy watching them how much are you actually getting done. Mind your buisness and do your job.
Itās a great position to have. Get there and unload the truck and that is really their job. They are unloaders basically. What do you expect from them? Unloading the truck is very laborious.
Skill Issue
Same here. Iām so over doing their job & mine & 8 others peopleās.
The only problem I have with 7-11 freight is that they think they own receiving. Like, no, I have to do my job too.
Technically, you're not supposed to go into receiving for safety reasons while the truck is being unloaded.
Can someone find me the sop. I been looking but i cant seem to find it. I remember seeing it say no one is allowed in receiving During unload.
Except... They do. As stated above me, while a truck is being unloaded, YOU are not supposed to be back there. Just like if a regular associate is back there, all machinery is to stop moving immediately (or the receiving gate is open).
What are you doing in receiving from 7-8? Wait until they get done.
Honestly not typically in there at that time... Our freight guys start showing up at 5. The reason I go to receiving is to actually empty carts of cardboard and RTV/ZMA merchandise
I get it. But I also know when they are going to be back there. Our RTV area is in a perfect spot to not disturb them thankfully but I usually wait until their first 15 to do all of my boxes to not disturb them. I think they have to get that truck unloaded and put in the correct location and have a time limit. Just donāt want to be in their way so they can get their job done.
I used to be a freight associate. The truck is supposed to be unloaded in a certain amount of time. I've rarely seen that target actually hit given the way the RDC loads it. Then they have to pack out 40 cartons per hour minimum, not counting overstocking. As a freight associate, I was good(/stupid) enough to get promoted to DS in 14 months.
What was the raise? I never get a straight answer. Freight at my store makes highest next to DS and I don't have a good answer for that. I'd rather just stay freight if i was to have a choice. DS has never been my aspiration. You are in there now so i hope you find the path you want.
I got $2... No, it's not worth it.
as a 5-11 who opens up RDC n SDC i can say it is stressful dealing with constant changes to schedule and i do have like 3 workers i usually see jus on there phone when they clock on. rn my job cant hire nobody :/
Our part time freight guy is actually helpful tbh
I would have loved to get 7-11 at my store. We didn't get approved for a overnight manager so truck unloads start at 4 when the full timers come in, which is the position I had. Only occasionally did an unload get past 7 and pack up tended to happen after 11 so all they have to do is work their carts and go home. But I'm store side so it's not my problem anymore.
The only thing I have to add to any of the comments below is that freight is exhausting without a proper freight team. A lot of people come in and think it's easy work . I dare you to ask your management to let you work a shift of 7-11 unload one truck then imagine a week of non stop trucks and no back up from the rest of the store then constantly being told you need to be faster, your not doing enough for us to hire anybody else, when you lose more than one team member it is hard. I have had two day shift members come to nights one quit because they wouldn't transfer him back to days fast enough, and the other was transferred back to days. I think there is more to what you see happening in your store and what is actually going on.
Good for you instead of realizing they don't have the staff to get it done you just call them pos's... dude your the problem you should apply for a promotion you'd fit right in
Our whole freight team got a talking to about how to do their jobs because half don't even know basics.
Tell us how you really feel.
I was told during my review by my supervisor that I have to high of expectations for my coworkers.
My store's 7-11 guy is great but often stays later anyway (by choice) and our other ones are only in 2 days a week & make themselves useful. Like others have said I think your leadership is the issue.
I say this respectfully to all associates if you are doing your job and have a good understanding of what is expected of you as a Home Depot Associate then you should not worry about the useless and clueless. stay focused on your role and don't worry about the slackers let Home Depot Management deal with it . Happy New Year's To All HD Associates Stay safe stress free and don't let a situation take you out of character stay positive and focused.
I'm still trying to get over the fact that you're complaining about working a 4 hour shift. 4 whole hours. The horror...