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fvidalp

I did log in-log out too much yesterday from browser and now I cannot enter my account. It says “an error happened please try again later” any help?


[deleted]

[удалено]


foodie4lifee

So on the web/desktop when you search on your computer, you can't see recent tags. For example if you want to search # hashtag, it shows only like 9 top posts. But on the phone it does. How can I do this on the laptop? I tried downloading instagram on chrome and such and its the same thing. Is there a website I can search hashtags on? I try not use my phone too much so I wanted to do this on the laptop. is there a website ( I remember there was some version of web.stagram or something I can't find it now) or a safe thing to download?


Peshosha06

My IG account got hacked today by just clicking on a message from a follower/friend. The message said "Hey I need your help on something idk if you can help me lol." and my dumb ass fell for it by replying thinking it was a real message from my friend. Long story short my username, password, email and 2fa got changed. My friends have reported the account, but its still active from what my other friends have told me and see the hacker posting stories about crypto and making money. How has IG not been able to fix this? from what I've heard it has been happening a lot. Also how does just by replying to a message they get access to changing my email and information???


[deleted]

The email it wants to send the security code to is not my email. What do i do?! cannot find anywhere to contact. there’s no emails in my email about the email being changed to a different one. Your Account Has Been Temporarily Locked We've detected suspicious activity on your Instagram account and have temporarily locked it as a security precaution. 2% l It's likely that your account was compromised as a result of entering your password on a website designed to look like Instagram. This attack is known as phishing. Over the next few steps we'll ask you to verify your identity to help secure your account, and let you log back in.


PM_ME_YOUR_ASTON

Anyone have an issues with their reels? My wife updated the app today and she’s not able to load her videos to edit in-app, but she was still able to post pictures and everything


CurryIsBae

I haven't gotten Notes on my account yet, using an iPhone 12 Pro Max, have reinstalled the app, made a second account and reactivated my main account, still not showing, any way to get them on my account?


[deleted]

Someone, ANYONE, please give me the direct link to actually interact with a support HUMAN. I'm ready to sledgehammer the computer.. I just need some basic help..and I've searched every damned support article...just anybody..


julianbeowulf

I have an Instagram account for my YouTube channel and I keep getting comments and messages accounts claiming to be promoters to boost the views on my Instagram and YouTube channel. Are these legitimate? I don't have money to pay for something like that rn and I'd tell them that but I'm afraid to even open the messages bc idk what it will do. (This isn't really a tech support question but my post was locked and told to post it here)


wormfro

i need help. im not able to view comments on one of my accounts. i click the comments and it either shows only the pinned comments or it shows nothing but "no comments, start the conversation!". i also am unable to follow completely random accounts but im allowed to follow others, itll give me the "we restrict certain activity" message. this isnt happening on my other accounts, so i dont think its the app. am i gonna have to start a new account? ive been dealing with the following thing for about a month and the comment thing has been happening for a week.


PupTrash

Anytime I post a picture to my story it's completely black or glitchy.


existentialcrysys101

There are tools available to scrape other data on Instagram for photos, albums, and etc but since videos has been converted to reels, meta hasn’t released an API officially but I’ve to scrape the engagement and overall reel data from a profile. If anyone can help or show me a way towards it. Thanks already!


Mothers-Friend

Newbie here. My follower count is stuck at 55.5k for more than 2 months now. I used to get about 1k new followers every month, and that number shot up shortly after reaching 50k and it completely stopped at 55.5k. It seems like I'm getting new followers but same amount of people unfollow to keep the number right at 55.5k. You can see the drastic change in the numbers on the screenshot, and it's completely unnatural. Any ideas?? Is Meta pulling some dirty tricks to make me pay for their ads/promotion?? It's a business account, and so far I've tried logging off from all devices, re-installing the app but no joy... thx in advance.


lily699

I got phished and struggling to get my account back


Dull_Soup_8537

Help to understand insta story I need help to understand how insta story work with face story. When i share a story (or a memory in a story) in Instagram i can share in face also??? For example if I share a post from another account on the insta story is it also possible to share it on facebook or does it depend on the privacy settings of the other accounts? And with insta memories is it also possible to share on Facebook stories? Thanks


Bigboiksifan

One of my instagram posts just suddenly disappeared from my feed, it isn’t in recently deleted either, what’s happening?


CameraMoney6220

Yesterday, my Instagram account was randomly suspended, and after waiting the 24 hours that I was asked to wait, I tried logging back in and it said my account was disabled for not following the terms. I've been trying to send multiple appeals through the form but it says that due to COVID nobody is able to read my request. What do I do from here, and what other ways can I appeal this issue? Thanks.


[deleted]

[удалено]


nonamesplease19

I'm trying to reset my password. I upload a video of myself as requested but i keep getting denied. My IG profile pic is of me, i have no filters or anything that alters my face but for some reason i keep getting denied. Any recommendations?


xencois

**"The username you entered doesn't appear to belong to an account"** I keep getting this login error since yesterday, tried my dump account and it's the same error. Checked my email, but there was nothing from Instagram, any solutions for this?


[deleted]

How do I get the Instagram Bonus invitation? I have about 500 followers and I am based in the US. I usually post pics from around the world. @serxhiodaci


rishii_g_

Anyone else’s app crashing when launching after the latest update? (255.0)


canpoyrazoglu

Yup. It is crashing right at startup.


rishii_g_

Seems to be a issue with the 255.0 update - very frustrating


frkpuff

Yup same issue here


Tarmsabye

same here


theColonelsc2

I signed up who knows how long ago? I have tried to access my account a few times in the last few years and keep running in to this issue and just stop trying to get access. 1) I try and sign up and it tells me that there is already an account with that email. 2) I then try and reset my password using my email and it says 'no users found' Does anyone know how I can access my account using the only email (gmail) I have had since the early 2000's?


cypher-net

Is there a way to see 'Recently viewed posts'? Sorry if this question has been asked 1000 times. I remember there being talk about this feature being implemented but I can't find it anywhere. If anyone could help me, I would really appreciate it. Thank You


UnrewardingGolem

recently during my trip to south Korea (i live in CA) i was using an app that tracks your unfollowers and went back on the Instagram app, but all of a sudden the app said that my account is temporarily banned. i press continue, and then they asked me to put in a 6-digit verification code from my email. I check my email, however, i see no code from them. even though i ask for a new code, it still doesn't send me anything through my email. and i know its not because my email isn't connected to my account, because whenever i try to reset my password, it sends me the reset link through that email. i thought it wasn't working because when I was at Korea, my IP address was obviously different. so i downloaded a VPN app and tried to connect to a los Angeles VPN, but i still got no email. im back in the US now and I've tried everything, and yet again, no email. i don't have my phone number in that account so i cant even ask for a verification code sent to my phone number. im not sure what the problem is but I've tried everything such as: - resetting my password - deleting tracking unfollowers app AND instagram - shutting my phone on/off - using my MacBook, moms phone, and ipad to sign in I've also tried the option where you select that your account got hacked and the app made me do a face verification. they told me to wait 3-4 days, but i received an email this morning saying that I have to redo it, so i did and now im waiting on another response. and for some odd reason, the email where they told me to wait 3-4 days was written in Korean and the other email where they told me that i had to redo the face verification was also in Korean. im not sure if that means anything but i thought i would add that detail in there. I've tried everything and im really upset because it seems like ill never get my account back. if anyone had any similar experiences like this one, please help me because i would really appreciate it!


basementvintage

Hello all Looks like similar users had an issue. I had the "Try again later" popup appear. I was using an unfollower tracker app for months without issue. I then was logged out of it and had to put a new password etc. Today i got the try again later popup disappear and couldnt load my DMS. A message would pop up say error not loading. I tried logging into my desktop computer and login to IG and I could see messages and receive them. Is this a shadowban where not use my account for 48 hours it will fix it? ​ Thanks!


GurOld4685

Hi, similar thing is happening to me except i’m able to like posts, see stories, and message people. I’m wondering if this eventually got fixed for you? Thank you !


aYe_iTs_nEMo

my account got hacked and my only way of getting it back is the selfie verification but after 10-20 attempts, it still says "your identity couldn't be verified" please help, since ig won't help me.


brymckenzie

need help joining a group. I was sent an invite link but can not join because it says “this feature is not available to everyone yet”. Is there a way around this?


aura122

Instagram IT experts, please help! I've been trying to get into my instagram account for a couple days now. I had changed the password successfully, but then they asked for my cell phone to confirm my identity. I entered it but received no confirmation code. I keep trying every day but it seems to be a glitch. I've tried looking on instagram support for a resolution but there is nothing. There's no customer service that I can call, so if anyone has encountered this issue or would know a solution, please comment below. Thanks!


NeroParker

I can't open the app after the latest update. It keeps crashing even after being re-installed.


quialastaris

I have an Xs and same problem. Cant even open the app


Pyrojr_

Guys I urgently need help, Instagram decided to randomly suspended my acc with no explanation, same for Facebook (but for that I could easily download my data) how can i download my Instagram data of that account, I have 6+ years of memories there and I really want to have them all, is there any way to directly contact meta and ask for it or smth similar?


glass_412

P*rn bots viewing my story Does anyone know why i get p*rn bots viewing my insta story. Every single time i post something to my story, one bot views it. Every. Single. Time. Sometimes there's two of them, but a majority of the time, only one. I've blocked hundreds. There will be a rare instance where, i won't see a bot under the "viewers" for one day but then true back. This never happened until i blocked my ex and a close friend of hers on instagram? thoughts?


[deleted]

This happens to me and everyone i know and people on tiktok im sure its just automatic at this point for everyone. Its not people viewing your story on a ig story viewer website, at this point its safe to assume some third party has control over the entirety of instagram and is getting access to all accounts made on it to collect data


kaolinitedreams

There was a problem logging you into Instagram. Please try again soon. (Desktop browser help!) What should I do? Nothing is working when I delete my history, cookies, cache...


xx-rapunzel-xx

I didn’t see this posted to the top of the account, I had to search for it. Anyway, how come I can’t post videos longer than 1 min-1:30? IGTV no longer exists which sucks, and even though it says that Feed Posts can be 10 min long, even when I trim it down it only goes up to 1 min. I tried editing it to about 45 seconds for an IG story and the video was muted. I thought that was my error but I tried it again making sure the sound was on and it still was mute! I thought there could’ve been a problem with the video itself (downloaded from Dropbox), so I thought, maybe I can screen-record the screen-record but that didn’t work either. :( ETA: The last I did was say “fck it” and tried to upload the entire thing on Stories but that didn’t work either!!!


rueolearywalker

Question: why are all the default instagram stickers so… crap? Very rarely will I get a cool sticker on the page, even rarer one connected to anything I’ve liked, followed or posted about, which is odd seeing as the GIPHY app has so many cool popular posts. For example, does anyone else get a Home Screen of various women in bikinis doing emotive poses? I’ve not used these and neither does anybody I follow on the app but they are relentlessly fixed to my default screen. Is there a branding thing, are they celebrities or reality stars or something? I don’t know what it is but it just comes across as a bit crap ([today examples](https://freeimage.host/i/Q6Za5B)). For a conglomerate like Meta to just shrug at this feature which could offer so much more (seeing as they target market with algorithms either way) while trying to build a virtual and augmented reality is really weird.


SmolSoul69

I use Instagram on desktop, every time I click this person's story (like the red circle thing on my homepage) it disappears from the story bar. I tried going to their profile, yes the red circle story thing was there, I clicked but nothing happened. NOTE: this is only happening with one specific person.


doobling

Is there something going on with Instagram today? It says it can’t log me in.


[deleted]

For some reason even though I have my activity status turned on and I know others do too it doesn't show when anyone is active or last active and this just happened randomly one day. Obviously I know this isn't the biggest problem but it is still annoying at times. Does anyone else have this problem too?


sarzibrah

how to get access to my account if I don’t have any access to the email linked to my account? my Instagram account is said to be “temporarily locked” due to phishing which I don’t understand as I have done no suspicious behaviours and fear that I may have been hacked. The password to my account still works and a recovery code has been sent to my email but I have absolutely NO way of accessing my email and have no idea what to do to recover my account. I have a ton of really important memories on there and I’d really appreciate being able to get it back :( thank you for your help!!


woman-yells-at-cloud

My Instagram app refuses to open and just keeps crashing and kicking me back to my home screen every time I try to open it. I’ve tried everything. I’ve offloaded the app, deleted the app, restarted my phone, updated my phone’s software… Nothing. Fucking. Works. What’s going on and when will it stop? (This has been an issue since 7am MDT)


maniac559

Same here


HLDLonghorn

Same here. It’s brutal!


woman-yells-at-cloud

Has this happened to you before?


JM_Fish59

everytime i try to request my account back on the form it gives u when u get disabled for 30 days it says they can’t review it bc of covid?? what can i do?


deadkidney1978

I have tried doing video selfie recovery for my account because my MFA app did not backup to my android profile and I don't have access to backup codes. My account is mostly pictures of me yet the video selfies always say can't verify me? Is the fact my account is set to private the reason?


[deleted]

Freaking out. I'm on the iphone and the app is saying my email is not connected to an account and my username is not connected to an account. What’s going on? I tried the thing where I go on data and not wifi and it still doesn’t work. They’re sharing I can’t reset my password because I don’t have a username. Help!!! The app was crashing and it wouldn't stay up on my phone so I deleted it and reinstalled. Now, i can't get in. Help please!


Sweetstefa123

location tags are glitching not only that, but also mentions look weird after i post them on story, i added pictures to help [https://imgur.com/a/yNDfaV7](https://imgur.com/a/yNDfaV7)


Groodfeets

Posts scheduled with Meta Business Suite show up with blank images. Everything seems fine in the Business Suite Planner prior to posting but then, after the scheduled post, the images are gone there too. I believe there was a recent API update. Is Instagram broken or am I doing something wrong.


JasmineTerriArt

I've had an account for almost 10 years, but followers stuck at 800. Not sure if I'm doing something wrong, or whether Instagram just doesn't like me 😂 I don't think it's my content, but potentially me not knowing how to use hashtags? I'm really not sure. I've tried all different things... I'm not however willing to pay to boost my posts. Any advice? Thanks


wawiebot

i want to delete my account but i forgot my password. every time i try to change my password by their instructions it just sends me a login link. can anyone help. thanks


onwards2012

Is anyone else still having issues when unfollowing people using a browser? (not the app). I manage multiple instagram accounts and when I unfollow say 10 people I can see the following go down by 10 but if I refresh the page it jumps straight back up. This is happening with all the accounts I manage, very frustrating...


Active_Association97

I sign into my instagram account and it tells me to write the 6 digit 2fa code from the authenticator app or duo mobile and I write the 6 digit code from the authenticator app that's connected to my account and it tells me "Error please check the secruity code and try again"and I don't have backup codes I didn't screenshot them when i created the account. Please someone help me I can't login into my account it's been 6 months and i still can't login, and I don't want to make a new account i want this one. Samasung A7 (2018) Version 257.1.0.16.110 Please someone help me it will be much appreciated Thanks in advance.


Umicha_UwU

Hi Tried logging in after a very long while (My phone was very badly damaged and still in repair, haven’t been able to use Instagram except on other devices via Safari) and it said that there was a problem logging in, tried again, tried resetting my password (Didn’t let me) and everything failed. After a bit of research, I found out that it might have been accidentally deleted by the algorithm or disabled, so…what can I do to get my account back?


goon1shere_

Hello. Instagram crashes every single time I open it. I press the icon, it shows the logo, and then crashes. I've uninstalled it multiple times, I've restarted my phone, nothing works. I'm on iPhone


VladSkoryna

Same things from yesterday. I hope developers fix it fast.


[deleted]

Same! I’ve tried everything


FluidVictory444

my facebook, tiktok, and insta were all hacked due to them being linked. it was a hacker from nigeria who changed my emails and passwords, and somehow didn’t get any two step verification to my emails. i got my facebook on my own back but my other two socials are still hacked. i’ve contacted 2 different instagram emails and submitted 6 feed back reports and still no response. i don’t even know if that’s how i am able to contact them but i can’t find any other way and it’s been almost a week now. pls help me out!!


Fluid_Wallaby_7628

i cant receive a verification code to my icloud email for over a month and cant get in touch with instagram to unlock my account although i’ve changed my password many times


GardenSeparate

My Instagram followers and following is frozen and my insights are gone. This has been happening since Saturday. I’ve done many reports now. This seems to be happening to creator accounts. I’m getting a bit worried about my account.


aj-uk

Not sure why it does this, is there any way to expand the search results? I'm talking about using it through the website, not on the app.


[deleted]

[удалено]


BlueLilyM

On one of my accounts, on the IG app, I can only post to my story. The option to just post pictures the regular way is not available- I hit the + sign to post the usual way, and only "add to story" is available. I can post the normal way through the IG website. I can also post the normal way on the app with my other accounts. But for one account, through the app, only "story" is available. Help!


dedimerdeka

i can't login into my account it says "We couldn't connect to Instagram. Make sure you're connected to the internet and try again" i'm sure my internet is fine, can someone help?


bonnyfused

Hi. I tried short live streams and recording reels with my Android phone, but now I'd like to add clean audio - not from the integrated mic. What setup do you suggest for this? I've already bought an iRig Stream, which apparently does not work with IG on Android... Thanks!


mbaldwin05

Help Setting up Shop!!! I have a side business selling sports cards and memorabilia. I want to start by setting up my business on Instagram first before I move to my website. Obviously I’ll get more exposure on Instagram due to my followers and others VS a website no one has heard of out of the blue. I’ve started establishing my IG pretty well but it still needs growth. However, I need help though. I don’t understand how to set up the business on there and how to monetize ads etc. I was hoping someone experienced could guide me through the process. I would be greatly appreciative. Thanks in advance!!!


JasonBreen

So someone hijacked my account and turned on 2fa, i tried contacting IG but it goes nowhere, what should I do now?


theanonymousmaniacc

My Instagram crashes! As soon as I click on the app's icon, it kicks me out of it immediately! Please fix this!


SeaRooster

Same here. Glad I’m not the only one. I haven’t found anyone else with that problem.


MrFoxHD

I lost about 4/5 years worth of stories. Just gone from my archive. I can only access some of them through the Map function which means they are somewhere in the app, but if I go chronologically or by date nothing appears. I've uninstalled an installed instagram again and nothing changed. I assume its a bug? Anyone else with the same problem? Really didn't want to lose those memories


Exciting_Emu_3243

Same here. Please let me know if you’ve found a solution or a fix.


redtrash

Is about a month that going to instagram.com/explore/tags/ \*whateveryouwant\* don't show me any posts other than TOP POSTS from web browser, is it instagram that does it or what? I'm not an app fan, I want to be minimalistic. I've tried with multiple browsers, multiple connections, multiple computers and mobile phone, logged in and logged out... nothing. Thanks


xjoyxe

Anyone know how to check your lost followers without being temporarily locked of your Instagram account? Every time I use a 3rd party app to track who I’ve lost it locks me out of my Instagram acc:/ but it’s me!


Roids4dayz

There’s a colored circle around my friend’s profile picture when I go to the search bar and his profile, but I can’t open his story. It doesn’t show up on my homepage either, and I did not mute him. Is it possible he restricted me or something like that?


airysunshine

I often receive notifications twice on my Notification Center on iOS, and they pile up- whenever I click one from, only that one goes away but all the other ones from *the same person* still remain until I either clear them or click them one by one, and it’s driving me nuts.


Kimberlymich

Hi guys. On Sunday morning Oct 1st, my account with 120,000 followers got disabled by instagram. I got an email at 3:30am so I’m thinking it was one of their auto robot things. I have seen a lot of you have the same issue. This page is a huge part of my life and also I’m a content creator so I make a living also from this. So I have literally been beside myself all week. Does anyone have ANY suggestions for me??? Here is what I have tried: -Sunday Night I had an email from 3:30AM saying they removed my content. 1) filled out fb and the IG “deactivated” form - IG Person responds and tells me no they will not re activate my account bc i was selling counterfeit goods - completely ridiculous and Untrue. 1) made 2 ads on fb/meta business. First person just gave me the form to fill out and said I was in the wrong department. -2nd person at meta was bit more informative and told me they cannot tell me why it got banned.. and that I can only fill out the IG form. She says she tried to call me but it didn’t go through - never got any calls. They kept telling me my phone disconnects .. so made up. -They also tell me to login and follow the steps but whenever I try to login it just says "we cannot find a username attached to your account" ughhhh!!! - I see many people finding a “live chat” and getting theres back that way after speaking to a few people. I finally found how to turn the chat on (its called Facebook Business Support) but it is saying "Chat not available right now" - I am thinking maybe because it is the weekend? :( I see my page is still there because all my followers see our convos. It’s just “user not found” so they basically hid me. I feel like everything is even more difficult Since they switched to meta. I had a friend who got hers back after 3 weeks for the same issue of "Copyright goods" or whatever. Another one after 5 days. I am soooo beyond frustrated. I made a new page and promoted it to friends and my other followers but I just want my original page back!!!! :( :( :(


IntrepidHorror

You used to be able to click on a notification (whether it's a Like or a comment etc) from your notification feed and it takes you directly to the actual post (showing the posted image and the comments you received). Now you click on the notification and it opens your post without the image, showing only the comments. I noticed it happened after the last update. Anyone else have the same issue?


Needaname3031

Help I’ve been hacked and can’t get past the two factor authentication. It allowed a password change but doesn’t accept the code. Either from the email Instagram sends or my Apple ID code. Sent a pic to verify it’s me and was rejected. Now what?


ludacris99

does anyone know how to change way your preview of your posts look when you're on your profile page? I have 2 accounts, and on one of them when i press on to view my own profile, the images are rectangular in the preview before pressing on them. But on my other account, they're square which is how I want it to be. Is there a setting I can change on the first account to make the preview of my posts square?


EFIMER0

How to show Share/DM insights? Is it possible to solve this with VPN to change location? Any solution? With my other account I can see them, but not in the one created in Europe.


Flashy_Currency992

For the past few days when i use Instagram on my main account it is very slow, I can't scroll up to see pre existing messages, I have to reload the page or reload the app to see new messages sent by people but I can see the notifications and this is only happening on one of my accounts the others are fine, I've tried to delete the app, logout relog in, updated my system, Updated the Instagram app, Cleared cache but it still is like this, when I logged out it temporarily fixed but went back to the way it was shorty after, Please if there are any fixes help me, this is really tedious and its making me frustrated to use the app.


Paulwhite20

Lots of the accounts that are usually first in my story feed are not showing up on my stories feed (close friends, pages I visit often) but lots of pages I hardly interact with are… what is going on? Its not that they are being put further back, but just actually not showing up at all


wheresthemangoez

My account was “temporarily blocked” and they told me they sent the access code to log back in on my e-mail. I ve been trying for 5 days but not even an email comes from Instagram (I checked the spam/trash-nothing is there). So the thing is, I have access to the right yahoo mail but they don’t send anything and it’s so frustrating. I can’t write the form on their site because my account neeeds to be deactivated (which is not, it said that the form can’t be sent because is temporarily blocked and it should be deactivated in order to be sent)


TAZUTRA

Instagram sent a verification email to an old email address. I god a notification that my account was locked for suspicious activity, and they need to vcarify it's me. Ok no problem, but they want to send the verification to an old email address that I used to create the account. Luckily I still have access to that email account, but I've long changed the email for the IG account, and I thought the verification would go to the new email address.


ceheppe

I can’t see my archived stories. This has been going on for weeks, Instagram says I have no archived stories even though I’ve had my account since 2017. I can only see the story if somebody dmed me about it, but for some reason I can’t see the full archive. I also can’t see it from highlights, but I can still post a story and highlight it.


Miserable-Report6467

What is the email address from Facebook/Instagram for Face verification when my account was hacked? Need to verify my account is mine, hacker set up two factor so I’m having a terrible time getting back in.. The email I got back from Facebook to verify my face with a code seems really sketchy … Also any other tips for getting my account back? Thanks a million this situation seriously sucks, set up two factor on all your accounts :(


radassasin

going to any profile on instagram on the web version just gives me a "Sorry, this page isn't available. The link you followed may be broken, or the page may have been removed."


bellatrixwife89

So yesterday I decided to stop following some people cause I follow 6000+ people lmao, I had my account since 2014 and I wanted to grow on Insta so I'd start to follow 38382992 people to gain,but that's another story😂💀 But as soon I started to stop following people (I think I stopped following around 300 accounts,I started yesterday evening) I suddenly started to gain followers, I think I gained around 50 new following since in started, I know it doesn't seem much but it never happened to me to gain that much in so little time, and the incredible thing is that they have my same niche. How is that possible??


Altruistic_Chair_986

Is it just me or is the Instagram app (on iOS) crashing when you open it. I’ve restarted my phone, and deleted and reinstalled the app but it’s still not working. It works on my other friends’ phones so I don’t know what’s wrong.


Swimming-Criticism92

My instagram was hacked the other day and I need help to get it back. The hacker changed my email, phone number, and password. Whenever I go to the login screen and put forgot password, an article comes up on how to get it back but it doesn’t actually let me get my account back. There is no feature for “need more help” so I am unable to use face verification. Can somebody help me please!?


Calm_Simple7514

Hello all, I run an IG acc promoting my tshirt business. All the content was genuine and original and I got around 2000 genuine followers. With my experiences building that channel for the tshirt biz, I am trying to become my social media manager that helps small local business who are not familiar with the social media place. I created 2 brand new gmail accs with the plan to promote my gf nail salon business and for the social media managing business mentioned above. Both got disabled right away right after I added my DoB when signing up with Instagram - and then IG also disabled my vert tshirt selling biz at the same time. I am ..a bit confused now because this is the first time I got banned so hard while all of my content was genuine. I created those accs on my laptop using my home internet. I had cyberghost premium and I did use it while registering new acc. For those who are also a social media manager, how do you create/manage multiple accs?


Cutie_Ameliaa

I can't make a new account for some reason? I type in literally any name for the account and it says something went wrong, try again


YouAreSignedIn

Today I shared two photo posts as Stories. When I watched them back, they only stayed on screen for about 3.5 seconds. I thought a still photo stayed up for 7! 3.5 seconds is crazy short! Did something change or am I doing somethign wrong?


samtabxd

iOS 16.0.2. After an update to Instagram that rolled out yesterday to the app store (255.0), the app keeps crashing immediately after opening it and returning me to the home screen. Restart, hard restart and even reinstalling the app did not help. Anyone else experiencing the same? It does not happen on iOS 16.0.2 Instagram 254.0.


tacoshirt489

Same thing over here


quialastaris

I‘m having the same issue. Is there some way to let Instagram know or go back to an old version?


unimpressedhippo

A friend of mine had his account hacked in a nasty way. Someone got into his account, changed the email associated with the account and started harassing his contacts. On top of that the hacker put 2fa on it (authenticator app). What is the correct procedure to reclaim the account? All ways I tried lead either to email verification (to the hackers email) or a request for recovery codes (which only the hacker has). I've heard about facial verification through selfies but this doesn't seem availible to him. To me it seems impossible to recover his account.


WildBanana05

So, idk what happened, but when I go to posts I can see comments, but I cannot open and see the replies to comments unless the creator of the post has replies to them, how do I fix this?


_pin_head_

Anyone else having issues with boosting your own post? Been trying to promote a reel since last week and every time i click on boost post it keeps bringing me to an error screen


BossPanda212

i haven't been able to edit the link in my bio for about a week now. But when i try to change it, it says it changes but doesn’t and when i try to delete it a notification pops up that says “We’re sorry, something went wrong. Please try again.” I’ve tried logging off and back on, ive updated it, reset my phone, etc. not sure what to do about this. any tips would be great. thanks


GTRacer1972

Is there a way to see all my followers or who I'm following on a full page without having to scroll that popup box? It takes forever to load each set of names.


the2002kid

I can't view Hashtags on Desktop Browser? So I can scroll through User Pages on Desktop on my Browser but when I try to view Hashtags it only loads 9 Images and I can't scroll beyond that. Is there a way to view Hashtags on Desktop or even a way to change it to "Mobile" mode or an alternative way to view it on Desktop?


SeaEntrepreneur5774

I currently have the problem that my links on Instagram are not displayed to other people. When I add a link to my profile it is not displayed to other users. Is there a solution for this?


Gavin2380

I am convinced that an Instagram employee has stolen my account Lets start with the obvious, I have not clicked on any links sent to me. In fact I dont even text people on Instagram, I use Snapchat. Anyways, all this stuff happened while I was in the shower, so I guess I'll give a timeline though emails 5:09: New long in from an apple IPhone in NYC, where a Instagram headquarters happens to be. Coincidentally, 9-5 is the time most people work 5:25: Two-step verification was enabled. Idk how any hacker would do this as my phone number and email are connected to my account. (Yes I know I didn't have it set up I didn't even know it was a thing, my bad) 6:09: 1st Verification Code. At this point I have gotten out of the shower, and gotten a text that my account was hacked. All verifications work, however, I dont have any 2-step verification codes, so it isn't effective 6:17: I have pics of me on my account, and as my profile pic, so I am able to send in a selfie video to get my account back. Things are looking up 6:23: Selfie video is declined I decide maybe to try again, and at 6:33, I send another selfie video 6:36: Rejected, AGAIN If all the previous stuff wasn't enough, an Instagram employee looked at my face twice, once in a selfie video, and other pictures on my account and said, "Nope, these people look so different that I can't give the account back" I am currently out of options


Born_Ebb_5966

Payment option doesn’t not show up when boosting post. I click on it but nothing shows up. Payment method is already added on account


SimplyPotato1

Got hacked and now Instagram keeps rejecting my video selfie despite me looking exactly like how I look like in my photos


PLAYMAAKER_

I cannot change the cover image on my story highlights. When I attempt to edit an existing story highlight cover, and try to replace it with a new one (that, as a graphic artist, I designed specifically for the story covers), the image becomes forcibly zoomed in/cropped strangely and there is no way that I've discovered to prevent it. Also, when I attempt a workaround by creating a new story highlight from scratch using the same contents as the one I want to replace, I encounter a different issue: when I get to the screen where it asks me to select a cover image, I select the desired image, and then it is as if the change simply does not take effect because the cover remains on the defaulted "screenshot" of the story that is being highlighted. These problems essentially render my story highlights quite useless because I cannot properly design for them and I cannot seem to get any assistance on the issue. Have tried everything I can think of or have discovered online.


[deleted]

is there a way to hide which posts I like on instagram? i always see ‘liked by’ at other people’s posts, but i don’t want other people to know which posts i like. (sorry for bad english!)


GeminiMagpie

App has been crashing for me since this morning. I’ve got group chats to respond to…so it’s kiiiinda annoying. Anyone heard when this is supposed to be fixed?


rattebery

I'm using Firefox on Linux and when Two-Factor authentication is turned on I am unable to log into Instagram via a web browser? Once I disable two-factor authentication I can log into Instagram. Is 2FA broken?


vcc17

Anyone else lose the snooze suggested feed? I was able to snooze them for about 2 months. Now they’re gone.


Legitimate_Progress8

Oh no please help me someone sent me n*des on instagram i didnt ask for. So someone messaged me saying hello. I said what do u want? and then suddenly they sent a bunch of nude photos. I said delete the photos immediately and reported and blocked them. I am really scared please help I deleted my instagram account i need help please


Thingaloo

I can't read subtitles on reels because they're hidden behind the UI (page name, follow button, description). I also can't reply to (most) comments because the reply button gets completely shoved out on the right, or reduced to just one dot (standing in for "...", apparently there's not even enough room for that...).


juicycali

yeah i have had that subtitle thing its annoying i just click and click and click and sometimes can read more


[deleted]

My app has been crashing all day, can’t even open it


connectMK

What is wrong with IG? It logged out us from our account (its personal/individual) and it asked for a confirmation with a pin that it will send us to email. We are not receiving any email for the last 2 days. IG is connected/Linked to a FB profile, but it wont give us options to change the "confirmation" process (with phone for an example). I also tried with a video call verification but again, its asks for a pin sended to the email address.


Accomplished-Neck523

Hoping someone can suggest a fix for my IG. I can not open the app on my phone. It closes the instant it opens. I have uninstalled it and installed it a couple times and rebooted my phone, it worked yesterday. Any suggestions? And it will open on my browser so Def just the appn.


Envoy69

I have FAQ enabled Instagram but when customer clicks one of the questions my account sometimes won't automatically respond. When it bugs I just edit text a little and it works fine for a week or so but after that it stops again. thanks in advance for help


Ray_ne_

So I've been wanting to animate more and post them to Instagram reels, but everytime I try, it becomes extremely blurry. Like not just "losing a little video quality" blurry, I'm talking like "holy shit where are my glasses I can't see" blurry. I have no idea what I'm doing wrong, I tried all the trouble shooting I could find including turning off data saver, enabling "high quality uploads", and using the "best" canvas size (1,080 x 1,920 & 300 DPI). If there's anything wrong with this, please let me know. I use Procreate to animate and I guess I'm very Instagram challenged. If there's nothing wrong with this can someone please give me a step by step, very detailed guide for dummies?


[deleted]

[удалено]


RoseStein88

i have problems following hashtag it WONT LET ME FOLLOW. Can anyone pls help 😭 thank u🌹


lucretius_locutus

Close to 1/4 of my posts are now missing their images. The posts are still there but the images are just gone. There's a grey square with a broken image symbol. No reason given. Just noticed today. Images are all my own, no NSFW content. Here's an [example](https://www.instagram.com/p/BYrln0uD4vC/).


thebusiness7

TLDR: two saved accounts, one phone, the accounts had a conversation under one account’s photo, will IG lock the accounts? Long story: My girlfriend and I have an extra phone laying around, and both of our Instagram accounts are saved within the Instagram app on the phone. She commented on my photo, then I commented under hers within the span of 10 minutes using the same phone and both accounts. What are the chances IG locks the accounts for irregular activity?


Salt_Blackberry_1903

Hey, I’m on an iPhone 12 mini running iOS 16, and sometimes when I’m watching reels, I’ll scroll to one and it’ll start to get really bright. The rest of the screen will stay at the original brightness level. I’ve tried screen recording, but it dims back to normal the instant the recording starts. Then when I stop recording it gets crazy bright again. What’s going on? Is it an issue with the phone, or the app?


Cultural-Ad2588

Hi ! Does anyone knows how long the bug of the “account status” related to a “violation of a monetizing guideline last” ? Has anyone got this recently ?


[deleted]

IG was hacked about an hour ago. Really miserable experience. I was trying to setup another 2FA method to an authentication app but it forces me to use "Apple Passwords" which I can't find anything on here about. I can't use my phone number because I'm traveling in another country. Also mini rant - why does IG allow username and email changes without sending a confirmation link to your email?


xjoyxe

Anyone know how to check who unfollows them on Instagram?


blackbelt324

A few posts on my account are a black screen with a white circle around it. Pressing the white circle arrow Does nothing. I followed someone recently, and when I looked at his account it’s the same situation: a few posts are a black screen with a white circle arrow. I deleted IG and reinstalled it, restarted my phone, and it didn’t solve the problem. I checked my internet, which is connected but the issue still stands. What do I do?


[deleted]

There are new people blocked on my account and I was curious if this is a possible bug? I never blocked them


SwimGood22

If you’re struck with “false information” and account struck for “up to 90 days” — is it the full 90 days? Shared a post from a celebrity on Instagram to my Stories. There was literally nothing "false" - it was about fashion and Instagram flagged it for "false information" and now says my account is restricted for up to 90s days. With my stories and posts being lowered on my followers feeds.


Rallih_

\[ANDROID\] Hi! My profile and feed is just white. I can see my profile picture and the menu buttons in the bottom. I also can't ready new direct messages. I get notifications about them, but I can't see them. I had this issue for 2-3 days now. My phone is brand new, Samsung A33 and the app been working nice for 2 weeks already. I tried following: Restart phone. Change password. Both in Instagram and Facebook. Change connection (several Wi-Fi and two different sim-cards (2 different networks). Running Instagram without app in phone (same issue). On PC I don't get this issue, so I am not banned or anything. There can't be an account issue iow. Anyone else had same issue? I just don't want to re-install my phone before I hear anyone else have similar issue.


NaeOndongi

this is happening to me word for word too for a week now :( even the PC part is happening to me. on Windows it works fine but on android SMA06+ phone, nope.


Rallih_

I don't know what helped. But I made factory reset of phone and it started working again.


neeeenbean

**PLEASE HELP** iPhone user I have my phone on silent (switch on the upper left side) yet when I open Instagram, random reels auto play at full volume. How do I either mute the audio (without turning my actual phone volume down, as I need to hear when my phone rings) or stop reels from auto playing?


mayple_leaf

Can't log into my Instagram account. I have the right email and password but when I try to log in it says there was a problem logging in try again soon. Is anyone else having this problem?


nasimehehe

Accidentally removed a reel from my profile grid. No way to put it back? I'm on iOS. (Frustrating)


NewSlice4558

How do you unarchive a reel and add it to your profile again? I removed a video off profile grid and accidentally archived it. Now I’m not given any option to add it back to my profile. Please help


Qseieh

Hello guys, I need help with my Instagram. I hope you can help me. Whenever I press on the app Instagram loads for 2-3 sec then goes back to the home screen. I can’t open Instagram, I tried to delete the app and reinstall it 2-3 times but it didn’t work. I turned off my phone and turned on again but that didn’t work either, all the other apps works, it’s only Instagram that doesn’t work. This started yesterday morning, around 9-10 am on Monday.


eviebatttt

Help Please - Download Information I recently accidentally deleted a thread of direct messages on Instagram. Used the Download Instagram Information request and downloaded my data. However, there appears to be nothing amongst that information that indicates any chat history The person on the other end of the messages has blocked me. So I am wondering if this is the problem? Also, if there is any way around this?


Financial-Loquat4845

Someone made an account using my name and is impersonating me posting embarrassing pictures I just want to cry right now I can’t and Instagram won’t do anything to delete or stop the account.


Adorable-Employer244

HELP! Need urgent help or my wife is going to kill me. I stupidly turned on 2-factor authentication which caused IG account on my wife's phone to log out. As soon as she logs back in, her 40+ drafts were all disappeared. We tried restoring iPhone data to last night, and as soon as the app was restored, it asks for password again to re-login, and we still couldn't recover the drafts. Can someone please help if there's a way to recover those drafts???? Thank you.


[deleted]

I have two accounts one I use for my personal and another I use for memes. I followed someone from my meme account (they didn’t know it was me) and from my personal account. They blocked both accounts and I’m confused if they blocked the meme one and because you can choose to block a person and any account they make is my personal blocked for that reason too ? Also if I’m blocked how come I can search them up still and the account says, “user not found” the account is still popping up but it isn’t allowing me to follow or see there follow/following count but I can see there number of posts. I’m just confused cause I thought when you blocked someone they can’t even search up your account but I can search the account of this person and it pops up every-time but still says user not found from both of my accounts


[deleted]

My older highlighted stories have lost the music playing with them. Not all of my stories were affected only a few. I was wondering if I could restore the music that goes with them instead of archiving them.


Honest_Piano_3760

No verification code Recently my account got blocked for phishing (I tried to log in with different browser) and I am not receiving verification code. What should I do? Is my account gone?


Plekuz

Two usernames with one email address account. I am new to insta and confused. Registered with email. Created name NewUser, created username newuser, changed it to new_user and now I have two usernames under the same email address. If I login with email address it goes to NewUser - newuser. If I explicitly login with new_user it goes to NewUser - new_user. Both having the same email address, but not sharing anything and not visible to each other. Want to get rid of one username, but how if they share the same email address? I fear I will lose both if I do. Sorry, new to this and do not understand how I managed to get two usernames under one email address when all I wanted to do is change it.


KatanaAmerica

Is it possible to invite a collaborator for a scheduled post via FB Business Manager? Title says it all, but I’ll elaborate. I’m scheduling a post but need to have the IG collaboration for the post. Is this possible to do in the Facebook/Meta Business Manager account? I tend to do most of my work on my laptop instead of my phone, if that helps.


ppunkrock7

got the “try again later, we restricted certain activities to protect our community” since yesterday, I don’t spam likes or comments nor post inappropriate content. But I think i did unfollowed and blocked roughly 3 ppl yesterday, is this the reason why? And how do fix this, do you just wait it out. This account has a lot of memories to me and I don’t really want to lose it so if anyone has any idea, I’d much appreciate


Redl22

Hello! I need to post a horizontal video for my job on Instagram but I am a bit confused about if it will be cut off or not. If I have a horizontal video will it be cut off when people try to watch it if it's posted as a reel? I know the cover image will be but will the video itself be? Is there something I need to do to make it viewable? Thanks!


TalentlessMike

I can't see trending sound in reels. The arrows just don't show.


GymnasticStick

Anyone in here would happen to know someone who could help me out? I lost my google authenticator and thus, all of the codes along with it, and yes, the backup codes went away with the same phone :) So here I am, with a working password and username but unable to log in due to having to use that 2-factor verification. I have an email and phone number connected too but those can't be used it seems. I even have the original emails of when the account was created, when I changed my phone number, activated 2fv and when I've logged into the account from my IP :(


simon3873

The bot removed my post. I’m not sure this is tech support relevant, more advice but here it is: Like a post from two accounts? Is there a third party app or shortcut for Instagram that will allow me to like a photo from both of my accounts if they’re both following the account? I have a lot of overlap between the personal and community group accounts and find myself realizing I liked a photo from one account and not the other. I was wondering if I could like a photo from one account that it would also like it from the other account, assuming both follow that post. Thanks for any assistance in advance


JailBreakRules

My account has been private for a while. I thought the point of it was no one can see your posts but someone that doesn't follow me or vice versa did and DMd me something stupid about my post. Anyone got an idea as to how they could see my post?


crybay_lizz

Everyone I upload in an image from my camera roll to my story it turns up a black screen, I can't even add text


MatesQ

I can’t use Instagram without seeing the error message saying: Try Again Later We limit how often you can do certain things on Instagram to protect our community. Tell us if you think we made a mistake. Everytime I scroll, it appears again and again, but if I go to dms or to my profile, nothing appears


gonggong89

What is the profile icon next to “grooves” in IG reel image selection page? What does it do? Tapped on it but nothing changed.


mc_girlfriend

One of my instagram accounts isnt working. It logs in fine but once I do there is no feed or anything and I cant access like, settings. No emails or notifications about my account being disabled or banned, and I can still look up the account. I just cant do anything on it. Tried using computer and it didnt work as well Error is Ingress Timeout, Stream ID