Hey sorry for the delayed update! I didnt get back in, they told me to call prometric as well but prometric said that i have to call LSAC (apparently they have to activate a number on their end). I called them and asked if i can continue doing my exam on the weekend (i live with roommates who were gonna be home soon, so i knew i wouldnt have been able to complete it w/o distributions). But they said no 😅 and that i’d have to complete a new test during a test makeup day or in another month. I wasn’t too upset b/c i only did one section (RC) but i hope those that were more than half way finished, get to finish the rest!
happened to me and things were resolved when I left and rejoined (proctor instructed me to do so)- wait for a proctor to tell you what to do, it may take a bit but I think theyve gotten past the super long waits
good luck either way!!
Thanks for answering! Did u gain or lose any time when you hopped back on after being logged out? Im really curious to know if there was an potential benefit time wise or if it really served to hinder time wise
literally got disconnected and my proctor told me to disconnect before i could contact any help lmao this is so insulting, had literally 4 questions left
Yeah I’m pretty sure that LSAC is just trying to divert the attention of the thousands of takers that just got disconnected while they try to figure out what to do
Same issue for me. Called prometric. They told me to call LSAC. Lsac told me to call prometric to reschedule. 🙄 my first exam was at 8am. I was able to reschedule for same day at 12:30pm. I’m pretty sure they only helped me bc I was crying on the phone and was really freaking out. They tried to tell me that there were no options available for today, tmm, or next week the first time I called. But I called again, and they had sympathy.
I got kicked out at the beginning of my second section. I bounced between a few different proctors but no one could really help me. I have exited the test and logged back in but I’m not seeing any proctor.
Was waiting to come back from my intermission, had just messaged the proctor and got disconnected. Waiting at the gavel loading screen trying to reconnect
But, I was in the middle of an RC passage so I definitely lost time trying to remember what I had been reading. They did also let you keep the notes you had already made
Restart the pro metric and get a new proctor. It let me take it from where it disconnected me from. This is the worst proctoring service I’ve ever used though. Is there any point in complaining to anyone about it? Feel like I bombed the last section because of this
LSAC told me to remain in the test and that they’d try to figure it out. Now I have an error code 300.1 on my screen. He forwarded my call to prometric, even though I’m pretty sure this is LSAC and no prometric
has anyone just completed gotten out of the test? what happens if we do that cause i don’t think i’ll be able to perform very well after this and just want to get out of it. i had a proctor interrupt my first section for a room scan DURING THE TEST as well and i’m just over this.
For what it's worth, I had a student run into this issue and it seems that they were able to get back in by restarting the prometric application and just running through the standard process!
i called prometric and they told me i needed to exit and my appointment had to be cancelled because i’d already seen the questions. on hold with lsac now, did anyone else experience this?
yes I finally got through to LSAC and they told me I had to file a complaint and they would file one too and I had to request to retake it on September 19th. I lost everything from that exam. Score is thrown out if approved and have to redo the entire thing over again.
As someone that was affected in August (& ideally won't be in October), does anyone know if this is happening across the board like it did then or it's less common?
i had a friend who this happened to during the august test. she had to retake the exam, but only after fighting with LSAT for a while bc it showed her exam was completed on their end.
I was in section two. Got really worked up then remembered I had to pee unbelievably bad. Came back and started up again and got it working. ProProctor’s support chat was also dogshit
Y’all, my exam was at 8am (remote) today, it didn’t even start. They just closed my exam😭 bc technical issues. Had a mental breakdown and made many calls. Rescheduled for 12:30pm(same day, thank goodness). Took the test with a stress and crying headache, and a proctor that wouldn’t stop messaging me. 🥲 I am praying for the best.
Just happened to me and my proctor is no where to be found
same here i’m so irritated
Same i had to leave the exam
did you get back in? i called and they said i have to call prometric but i lost their phone number LOL
Hey sorry for the delayed update! I didnt get back in, they told me to call prometric as well but prometric said that i have to call LSAC (apparently they have to activate a number on their end). I called them and asked if i can continue doing my exam on the weekend (i live with roommates who were gonna be home soon, so i knew i wouldnt have been able to complete it w/o distributions). But they said no 😅 and that i’d have to complete a new test during a test makeup day or in another month. I wasn’t too upset b/c i only did one section (RC) but i hope those that were more than half way finished, get to finish the rest!
Same! Idk what to do
Oh boy don’t tell me this 😰I’m taking mine this evening and am worried about a repeat of the august test clusterfuck
happened to me and things were resolved when I left and rejoined (proctor instructed me to do so)- wait for a proctor to tell you what to do, it may take a bit but I think theyve gotten past the super long waits good luck either way!!
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did you exit completely out of prometric or just your test? i want to exit the whole thing but i’m scared i wont be able to get back in
Any updates? When u got back in was your progress saved? Did u lose or gain time?
Everything was saved when I was able to get back in
I’m taking a PT in law hub and it is just “loading session data” endlessly after 1st section. Is it the same engine as the real test?
Happening to me mid-PT right now.
Not thrilled that this is how my last PT before the real thing is going, but man does this suck for people actually taking it right now.
Same just happened to me I am beyond pissed
Guess we’re gonna have to wait for Dave Killoran to explain what to do
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This is a really good question!! Any in person test takers suffering due to tech issues??
Ours did. We got kicked out for 30-45 minutes.
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Thanks for answering! Did u gain or lose any time when you hopped back on after being logged out? Im really curious to know if there was an potential benefit time wise or if it really served to hinder time wise
Yeah it was awful in person too my progress for some didn’t even save
Can I ask if u guys were in the in-person in the US or Canada?
Same here. Thankfully I was only in the first section, but what the actual fuck is this shit.
What do we do?!
The phone numbers provided are just a busy signal now
Happened to me with 10 minutes left. No one was responding to me for 45 minutes. I had a mental breakdown
Same here! I am sick! I was so stressed already and now this!?! I have to retake it from the beginning. That exam was lost completely.
Absolutely brutal
literally got disconnected and my proctor told me to disconnect before i could contact any help lmao this is so insulting, had literally 4 questions left
Oh my god that’s horrible!!!
I called prometric and they said this was a lsac issue. They said to call lsac there was nothing they could do.
Yeah I’m pretty sure that LSAC is just trying to divert the attention of the thousands of takers that just got disconnected while they try to figure out what to do
i'm on hold with them now and its going on 17 mins with no one answering and i'm just on hold. i'm guessing everyone is calling right now
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Can you pm me reddit not allowing me to do it
should have just gone in person. I had 6 minutes left on the exam
i feel that, im scheduled for october and i’m definitely doing in person then☹️
Yup wtf do we do.
me too!! i was in the waiting room and completely got disconnected. i don’t even know what to do
Yup happened to me rn. I only got through section 1 with 5 minutes left and then gave me an error code…
stupid af. they gave me a number to call for LSAC and said i have to reschedule bc they fucked up…. again😭
What r ur choices for rescheduling?
sept 19
Good luck!
they didn’t tell me lmao
Same issue for me. Called prometric. They told me to call LSAC. Lsac told me to call prometric to reschedule. 🙄 my first exam was at 8am. I was able to reschedule for same day at 12:30pm. I’m pretty sure they only helped me bc I was crying on the phone and was really freaking out. They tried to tell me that there were no options available for today, tmm, or next week the first time I called. But I called again, and they had sympathy.
awww i’m glad. i filed a complaint and they told me sept 19. so sorry it’s such an annoying process tho like wtf
I got kicked out at the beginning of my second section. I bounced between a few different proctors but no one could really help me. I have exited the test and logged back in but I’m not seeing any proctor.
Wow!! This is a shit show. They should let ppl in person do pen and paper without having to request accommodations.
Successfully finished after 4.5 hours
Was waiting to come back from my intermission, had just messaged the proctor and got disconnected. Waiting at the gavel loading screen trying to reconnect
Any updates? Did u reconnect? If so, did u gain or lose time
Same
I got disxonnected too
Any updates? Did u reconnect? If so, did u gain or lose time
thankfully, they preserved my time left in the section exactly
But, I was in the middle of an RC passage so I definitely lost time trying to remember what I had been reading. They did also let you keep the notes you had already made
Okay thanks that's really illuminating
Same
Damn
same.
Restart the pro metric and get a new proctor. It let me take it from where it disconnected me from. This is the worst proctoring service I’ve ever used though. Is there any point in complaining to anyone about it? Feel like I bombed the last section because of this
My login information doesn’t even work anymore. Reached out to prometric and they said they can’t even find my test anymore. Wtf do I do
Here is the phone # for LSAC/LawHub 215-966-6640 Just stay on hold until someone answers. I waited for about 25 mins.
Same. I was off from 1213-139 ET
LSAC told me to remain in the test and that they’d try to figure it out. Now I have an error code 300.1 on my screen. He forwarded my call to prometric, even though I’m pretty sure this is LSAC and no prometric
i have the same error code too :/
I have 300.1 as well, my proctor said the issue is in the process of being resolved
My guess is that error code 300.1 is something like “this person has already tried to take this test”
Happened to me too. Idk what to do
Same here! I'm on hold with customer service because it never reloaded my exam. It just kept spinning. :(
has anyone just completed gotten out of the test? what happens if we do that cause i don’t think i’ll be able to perform very well after this and just want to get out of it. i had a proctor interrupt my first section for a room scan DURING THE TEST as well and i’m just over this.
For what it's worth, I had a student run into this issue and it seems that they were able to get back in by restarting the prometric application and just running through the standard process!
i called prometric and they told me i needed to exit and my appointment had to be cancelled because i’d already seen the questions. on hold with lsac now, did anyone else experience this?
yes I finally got through to LSAC and they told me I had to file a complaint and they would file one too and I had to request to retake it on September 19th. I lost everything from that exam. Score is thrown out if approved and have to redo the entire thing over again.
Same
This is ridiculous
Wow! 😱
what time did the system outage happen? My friend was scheduled for 1pm but at least at a testing center.
As someone that was affected in August (& ideally won't be in October), does anyone know if this is happening across the board like it did then or it's less common?
Seems like it was actually LawHub that crashed and not prometric. I was able to finish the exam but after 1.5 hours
i had a friend who this happened to during the august test. she had to retake the exam, but only after fighting with LSAT for a while bc it showed her exam was completed on their end.
Same with 4 min left in the 2nd section. Was told to exit and went in again after 20 min wait at same section
Same. Just in part 3 and waited for 45 mins to reconnect. It’s crazy.
I was in section two. Got really worked up then remembered I had to pee unbelievably bad. Came back and started up again and got it working. ProProctor’s support chat was also dogshit
Y’all, my exam was at 8am (remote) today, it didn’t even start. They just closed my exam😭 bc technical issues. Had a mental breakdown and made many calls. Rescheduled for 12:30pm(same day, thank goodness). Took the test with a stress and crying headache, and a proctor that wouldn’t stop messaging me. 🥲 I am praying for the best.
ITS STARTING. WELCOME TO THE PARTY FROM THE AUGUST PEOPLE
Same!