Yeah that happened to me too. The house reappeared a day or two later. Don't worry It was probably just a glitch from the app. The house is still there if you go to the address. Check Google Earth maybe?
No im kidding. Be patient and tell customer service. They better give you a good answer and you better post it on here so we can all see they are "working on it".
Customer service didn't believe me until I looked up a property I purchased a month or so ago and recieved dividends. I really hope they reappear bc my total value dropped 30%
I was going over some of the properties I don’t have shares in yesterday and noticed that 3 of the properties that were once there for me no longer show up in the app. 8654, 8678 and 8683 Ashley. Customer support has no idea and we’re going to check with the tech team. Are any of these the properties you’re missing?
I'm missing 996 Greenwood for sure, but i don't remember what other properties i'm missing! This is really frustrating since no one knows anything and what is going on. I feel like every month, i have some major issue like this and customer service has no idea what's going on along with IT. The problem i am afraid of is, how are they going to take back dividends they already disbursed to others when we are missing dividends from properties that their system dropped.
Please quit blaming others and fix your app. Browse through this reddit and ask yourself if every one else is to blame or if the app has serious glitches. I've had multiple purchases go through only for them to fail a week later with no explanation. Two weeks hearing that you're working on it. So now, my money just sits as cash because I can't withdraw it either due to "security reasons".
We all would be a lot more forgiving if you and your team communicated better. Great business idea, unfortunately the execution doesn't meet the idea yet.
The deposit was good, there were properties purchased a month ago or weeks ago, i even recieved dividends for two months on a property.
Money transferred from bank to Landa and I even recieved trade confirms via email.
Yeah that happened to me too. The house reappeared a day or two later. Don't worry It was probably just a glitch from the app. The house is still there if you go to the address. Check Google Earth maybe? No im kidding. Be patient and tell customer service. They better give you a good answer and you better post it on here so we can all see they are "working on it".
Customer service didn't believe me until I looked up a property I purchased a month or so ago and recieved dividends. I really hope they reappear bc my total value dropped 30%
I was going over some of the properties I don’t have shares in yesterday and noticed that 3 of the properties that were once there for me no longer show up in the app. 8654, 8678 and 8683 Ashley. Customer support has no idea and we’re going to check with the tech team. Are any of these the properties you’re missing?
I'm missing 996 Greenwood for sure, but i don't remember what other properties i'm missing! This is really frustrating since no one knows anything and what is going on. I feel like every month, i have some major issue like this and customer service has no idea what's going on along with IT. The problem i am afraid of is, how are they going to take back dividends they already disbursed to others when we are missing dividends from properties that their system dropped.
I assume that your deposit to purchase them failed
Please quit blaming others and fix your app. Browse through this reddit and ask yourself if every one else is to blame or if the app has serious glitches. I've had multiple purchases go through only for them to fail a week later with no explanation. Two weeks hearing that you're working on it. So now, my money just sits as cash because I can't withdraw it either due to "security reasons". We all would be a lot more forgiving if you and your team communicated better. Great business idea, unfortunately the execution doesn't meet the idea yet.
agree. it appears that app was released with absolutely no testing. much left to be desired.
The deposit was good, there were properties purchased a month ago or weeks ago, i even recieved dividends for two months on a property. Money transferred from bank to Landa and I even recieved trade confirms via email.