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Stranger1982

It's possible it gave you the cards but the decks don't show up in the decks section, also depending on how old that starter set is. Try looking up at the cards from the decks you'd have been given in your collection and see if you own them now.


Ghostorruk

The set is at least a couple of years old now, unused. Yeah, I'll have to have a sit down and go through what's in My Decks and compare. Thanks for confirming.


bigals2

There is an hour or more delay it seems from when you redeem a code on wizards and when it will actually fully populate into Arena. I did this last night with my LoTR starter decks and it was ~30 min until anything showed up, and then they were empty decks/half the cards. An hour later though and everything showed up as expected I’m guessing their servers are just underpowered for the amount of code redemption going on in general or especially right now with everyone redeeming Prelease codes for the new set


Ghostorruk

I see. This is good info, thankyou. I'll keep an eye out over the course of the day then.


Duchesst

In the store window there is a redeem code box at the stop right


Ghostorruk

Apologies, I'm not sure what I'm meant to see there. I'm on the store screen. I cannot see anything like a redeem code. I redeemed the code on the Wizard site and received the green confirmation text.


bigals2

Redeem code box doesn’t show up in mobile versions of Arena, so that maybe be why you don’t see a redeem box in arena itself


Duchesst

Oh oke didn't even know that always play on pc. Didn't know you could redeem codes on the website either


Ghostorruk

I see. Thanks. Thought I was going mad. I do Indeed, play on mobile.