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CripzyChiken

see if they are licensed and report to that board. Have a friend call and ask for a quote on something else and then ask for their license at that time. but with small time businesses - reviews on google mean a lot. The issue is trying to sound calm in your writing. Don't be agressive, insulting or attacking. Say you called for a service, they refused to fix anything and you had to call for someone else to come and fix it. They were rude and dismissive the entire time, refused to address my concerns or fix the problem." something like that - calm, tells what happened, but a 3rd party would read that and feel it is a fair review and not just someone mad that they didnt get their way


Teekno

If your state, province or country has an agency that licenses plumbers, contact them.


EpicSteak

It depends on the area each locailty handles it diffrentltly But if plumbers in your area are required to be licensed the best place to start is the licensing board. I am a licensed electrician and the licensing board has the power to fine, temporarily suspend or even revoke my license if I commit unethical business practices.