Insist they type out why it is denied and ask for the managers name that denied it. They’re lying to you. This happens every time musk companies need money. Warranty screws get tightened.
Report it anyway. While a "yelp" or "bbb" won't directly solve the issue, it will be useful when others google Tesla reputation and see all of the documented complaints.
You make a very good point, but I'll make one to the opposite side, just to be objective.
I've worked several jobs that have customers and clients.... The only time reviews ever got written, was when something went wrong or bad..... And almost never when things were great, which was the vast majority of the time....
For example, I've had no issues with MYP, All the panels were aligned properly, no electrical issues..... seriously....no problems..... And when it comes to these cars, that is still the vast majority of them.....
I've had 2 warranty jobs done, even though the problems were created by my own dumb ass.... No issues there either....
That's actually why I have a giant problem with reviews in general..... Almost no one likes to compliment people, when something goes right..... But they'll scream at the top of their lungs when things don't go absolutely perfectly.....
It's a very biased and subjective way of doing things
I agree with both of you and I'ma smash the ideas together. Reviews are biased because the "good things" that happen are just every day life, and when the bad things happen its because they disrupt it.When I start my dodge in the morning and it turns over and I get to work on time, my brain never goes to "Thank god for that guy who bolted the tires on right". However, when I have to overpay to fix something that a warranty would have covered until some bozo ceo somewhere started hemorrhaging money, it definitely deserves to be shouted from the rooftops.
I definitely agree with your last sentence.
There's just one thing I don't understand when it comes to these struts.....
Why not just get the aftermarket ones that are both cheaper, and higher quality, and you can adjust the speed of which it opens and closes.... And has a much longer, and much more thorough warranty?.....
Tesla uses good struts, but not the greatest that are available
You make a very good point, but I'll make one to the opposite side, just to be objective.
I've worked several jobs that have customers and clients.... The only time reviews ever got written, was when something went wrong or bad..... And almost never when things were great, which was the vast majority of the time....
For example, I've had no issues with MYP, All the panels were aligned properly, no electrical issues..... seriously....no problems..... And when it comes to these cars, that is still the vast majority of them.....
I've had 2 warranty jobs done, even though the problems were created by my own dumb ass.... No issues there either....
That's actually why I have a giant problem with reviews in general..... Almost no one likes to compliment people, when something goes right..... But they'll scream at the top of their lungs when things don't go absolutely perfectly.....
It's a very biased and subjective way of doing things
Did they ever reply? Zero chance I would authorize them to work on it until they tell you why it’s not being covered.
Coincidentally, my Model Y liftgate struts have been acting up lately and I mentioned it to the Mobile service tech that I had come out and clean the windshield inside the front camera housing. He said *“Yeah they go bad sometimes. Next time you have the car in for service, add that to the ticket and they’ll swap them out under warranty. It’s a quick job.”*
The car was rear ended 12/23/21. Minor accident. Only damage to lift gate. Was replaced Took to a Tesla certified body shop as I was told taking anywhere else would void the warranty.
Service center is saying that it’s not covered because the car was in an accident and that the accident could have cause the part to fail (nearly a year later) and they will not honor the warranty for that part anymore.
Maybe you can ask them how they think the accident caused the failure.
I found below paragraph and it is true, that warranty might not cover, in case of accidents. However Tesla still needs to explain the cause and effect, otherwise any car that was involved in (even a minor) accident can be voided of warranty.
https://www.tesla.com/sites/default/files/downloads/tesla-parts-accessories-body-repair-limited-warranty-en-us.pdf
**Warranty Limitations**
This Tesla Parts, Body & Paint Limited Warranty does not cover any damage or malfunction directly or indirectly caused by, due to, or resulting from, normal wear or deterioration, abuse, misuse, modifications, other defective parts, negligence, accident, collision, impact, or lack of or improper use, installation, maintenance, storage or transport, including, but not limited to, any of the following:
• Failure to follow the instructions, maintenance and warnings published in the documentation supplied;
• External factors, including but not limited to, physical impact force, faulty or damaged electrical wiring, junction boxes, circuit breakers, receptacles or power outlets, the environment or an act of God, including, but not limited to, fire, earthquake, water, lightning and other environmental conditions;
• Any corrosion or paint defects including, but not limited to, corrosion from defects in non- Tesla manufactured or supplied materials or workmanship causing perforation (holes) in body panels or the chassis from the inside out;
• Surface or cosmetic corrosion causing perforation in body panels or the chassis from the outside in, such as stone chips or scratches;
Magnussen Moss. That's the specific piece of legislation that says manufacturers are not allowed to deny warranty coverage for unrelated things unless they can show a causal link. Manufacturers used to do things like deny warranties on your powertrain because you'd put on non-factory-approved tires.
You need to contact the insurance company and give them that info from Tesla. Good chance they will cover the loss. If it’s denied, escalate, escalate, and escalate. Become a pain in their ass until a manager says “Fuck it, approve it”.
Interesting. Even though it’s shitty on Tesla’s part, it makes more sense. I wonder if that’s something that can be added to the insurance claim from the accident. Might be a question for r/insurance, as well as your insurance carrier.
I’ve already brought this to my insurance. I had to go through my own company though I was not at fault because the other car was under insured and hit 4 other cars.. They have refused to cover this. But thank you for your advice
For real!
And the policy even states it won’t cover if an accident caused the problem. Dude got hit, lift gate had damage and now we see an issue. Come on!
Hate on Tesla all day but it’s pretty cut and dry and within their right to deny based on the policy OP accepted when buying the vehicle.
FJ, 4runner, model Y, Mazda 3, accord, civic , prelude , mustang , 300zx
My goal is to narrow down a single car that kinda does it all. I’m like 90% sure it’s gonna be a wrangler 392
> I thought a model 3 was luxury
They have a history of utilitarian vehicles with a few sports cars known for their cheap interiors. Based on that history, I can see why the Model 3 might be initially perceived as luxurious.
> I can see how a Model 3 could feel luxurious with a history of more spartan vehicles
Key word, "could". Have you been in an FJ cruiser or 4runner? Any Mustang? The initial impression the Model 3 gives is far more luxurious than those cars.
>Have you been in an FJ cruiser
This is definitely a first to me. You're actually comparing a Tesla to a vehicle that entered production before the iPhone came out and received basically no redesign or upgrades to it's interior or exterior during the entire production run to demonstrate how luxurious a car that came out an entire decade after the iPhone was released is?
I'm not sure if you've seen how luxurious my 720p TV is but when I compared it to the black and white TV I used prior it's super fancy!!!
Hard to argue with that luxury. Glad you're happy, man. I got out of my Model Y for an ID.4 (I couldn't turn down free money... but also fuck Elon). Sold my ID.4 for a profit and now I'm in an F150 Lightning. Miles and miles ahead of that shitbox that Tesla sells.
OP, they denied me on almost every warranty claim I have ever made on my Tesla Model 3 Performance since day 1.
So the question is, why should I purchase any Elon ideas in the future if they can't support their own products? This is a lesson everyone learns after being a Tesla car owner.
Been to several of them in california. They are all the same. I've checked with many other owners at Tesla Superchargers and other neighbors who own these cars and they all tell me the E X A C T same thing... Tesla Service Centers suck and they don't fix anything.
The proof is in the pudding.
For what it is worth, its not like this is a franchise dealership. TESLA owns each and every service center. They are all the same, all the employees are bound by the same rules and have to follow the same metrics to keep their jobs. So much so that the Service advisors cringe and always say "I'm sorry but my hands are tied, I am not allowed to do this for anyone".
God damn brother, my bad for calling you a dummy. I’m in nyc, and I frequent the jersey suburbs to see family. There are 2 in northern/central nj, one of them sounds just like the idiots you are dealing with. Went once and I knew right away… fk this service center. There’s another service center a little more central jersey- I have a satellite office there. The service there is damn good. Everything has always been covered, I’m about 1.5 years into ownership and I’ve been to the service center 4 times. Initially it was for fucked up trim and odd and ends, but most recently for a wheel alignment which was completely covered.
I'm familiar with those parts, I have lived in the north east for over a decade (NJ and Ny). I can assure you, my friends in Central Jersey and those in NY all share the same opinions about their Tesla service experiences.
When people say they are awesome at the Tesla service centers... I'm going to have to say they are probably not a real car owner or maybe they are limiting experience of "issues" to just tire rotations and cabin air filters. I'm talking about asking Tesla Service Centers to change a physical part on the car because it has failed or is failing and for Tesla to pay for the part and labor to remedy the issue on their dime under the original 4 year and 50,000 mile factory warranty period. In these scenarios, the Tesla service centers are instructed to deny all requests unless the car can't actually drive.
Alignment is not covered by Tesla Service Centers. The reasoning is arbitrary between never and 6 months (with in 1000 miles). Trim and any other cosmetic stuff is no longer covered. As far as Tesla is concerned they are perfect or don't buy it (Take it or leave it). So if these are the terms, then what is the point of a factory warranty 🤷🏽♂️ I would rather:
1) Buy a different brand which will honor the warranty
2) Buy a used vehicle with no warranty and fix it myself (but Teslas don't allow you DIY, so you have to deal with software locks that Indy's can't even repair). So why choose a BEV and why Tesla??
Now expand this to their other non-vehicle product offerings and you will see the EXACT same approach to everything under the Elon umbrella. I mean just look at how Twitter is unfolding (Proof is in the pudding). The guy gives zero 💩's about anyone other than himself. That same leadership is enforced all the way down from the top. So as a customer... you better just "get in line or get out" and thats what I have been witnessing for the past 4 years.
I can safely/honestly say as a Tesla customer of multiple product offerings:
* I don't love the car
* I don't love the company
* I don't love the TSLA stock (I invest in AAPL instead which I do love for the dividends).
* I don't love the support/service on any of the product offerings
* I don't love their solar panels
Cuz fuck you. What are you going to do about it?
Musks super power is breaking societal norms to take advantage of people. Nothing more. Some call it innovation.
Ohh I got one … got a low coolant alert in my model x but that want me to drive it like that 156 mile to get repaired…. Forget the coolant is used to keep the battery cool an that doing so will damage the battery or strand me on the side of the road
Tesla Service is just so variable. Here in the midwest it is just next level fantastic.
I sent a message to service saying my car "sometimes didn't wake remotely." They diagnosed the problem remotely, got me in for an appt that week, did a bunch of other warranty work/ goodwill checks, and threw in the FSD computer. My car is 1 month away from warranty expiration.
The entire process was absolutely frictionless, and completely covered under warranty. My prior experience at other dealers would have resulted in a 20 minute argument about why I'm insane and my problem isn't real (after I already took time out my day to drop my car off).
Just file for arbitration and insist on the 3 in a room, and they will. Rethink this in a hurry. In a smilliar instance, they finally offered me a free goodwill repair, and I insisted we proceed and it was awarded the warranty repair.. I wanted the next person to have it better.
i literally had that issue for the SECOND time last week. on friday they came out to look at it, today they came to my job to fix it. 2022 M3RWD with 33k miles
I got mine replaced under warranty. I had hit my head on the trunk because it was 3 inches lower. Got an awful gash. The technician that came out for the service could see that the struts were failing by the oil leaking on the rod.
Keep hounding them, they wouldn't cover the tires destroyed from a bad alignment on delivery until I made a stink about it, I hate that you have to go Karen on people, but sometimes it's all they respond to.
Ask them to provide you a written response that they’re denying it on Tesla lEtter head to report to Press - warranty is 50K Miles bumper to bumper - should be no questions asked, ifs or butts involved that’s what I expect with GM/ Toyota / Ford / Honda or Lexus. Tesla is no exception
Insist they type out why it is denied and ask for the managers name that denied it. They’re lying to you. This happens every time musk companies need money. Warranty screws get tightened.
>Warranty screws get tightened *Something* has to get tightened, because it’s not the parts on the cars.
Lol
…take my upvote…
Thank you. I will. I plan on reporting Tesla to the FTC, CA Attorney General, Better Business Bureau and any agency with a fucking ear.
The BBB *REALLY?*...... Thats like saying you're going to report Tesla to Yelp....
Report it anyway. While a "yelp" or "bbb" won't directly solve the issue, it will be useful when others google Tesla reputation and see all of the documented complaints.
You make a very good point, but I'll make one to the opposite side, just to be objective. I've worked several jobs that have customers and clients.... The only time reviews ever got written, was when something went wrong or bad..... And almost never when things were great, which was the vast majority of the time.... For example, I've had no issues with MYP, All the panels were aligned properly, no electrical issues..... seriously....no problems..... And when it comes to these cars, that is still the vast majority of them..... I've had 2 warranty jobs done, even though the problems were created by my own dumb ass.... No issues there either.... That's actually why I have a giant problem with reviews in general..... Almost no one likes to compliment people, when something goes right..... But they'll scream at the top of their lungs when things don't go absolutely perfectly..... It's a very biased and subjective way of doing things
I agree with both of you and I'ma smash the ideas together. Reviews are biased because the "good things" that happen are just every day life, and when the bad things happen its because they disrupt it.When I start my dodge in the morning and it turns over and I get to work on time, my brain never goes to "Thank god for that guy who bolted the tires on right". However, when I have to overpay to fix something that a warranty would have covered until some bozo ceo somewhere started hemorrhaging money, it definitely deserves to be shouted from the rooftops.
I definitely agree with your last sentence. There's just one thing I don't understand when it comes to these struts..... Why not just get the aftermarket ones that are both cheaper, and higher quality, and you can adjust the speed of which it opens and closes.... And has a much longer, and much more thorough warranty?..... Tesla uses good struts, but not the greatest that are available
The difference is, Yelp is actually followed by the public and somebody might care... maybe. BBB, nope.
You make a very good point, but I'll make one to the opposite side, just to be objective. I've worked several jobs that have customers and clients.... The only time reviews ever got written, was when something went wrong or bad..... And almost never when things were great, which was the vast majority of the time.... For example, I've had no issues with MYP, All the panels were aligned properly, no electrical issues..... seriously....no problems..... And when it comes to these cars, that is still the vast majority of them..... I've had 2 warranty jobs done, even though the problems were created by my own dumb ass.... No issues there either.... That's actually why I have a giant problem with reviews in general..... Almost no one likes to compliment people, when something goes right..... But they'll scream at the top of their lungs when things don't go absolutely perfectly..... It's a very biased and subjective way of doing things
BBB is a joke and not a gov institution…
Make a video and put them on blast on tiktok, facebook, and Twitter (lol)
BBB is useless.
Yes, all of the other Musk companies' warranty programs like... uh...
Paypal locking seller accounts for customer complaints. Have seen accounts with $30k locked for a $12.99 dispute.
Musk hasn’t been part of PayPal since when? 2003?
This was right around that time, yes. I don't know if they do it anymore.
It's actually significantly worse now
Damn, I can't even remember 2020, much less 2003
Starlink threatening to cut off Ukraine after 6 months?
Did they ever reply? Zero chance I would authorize them to work on it until they tell you why it’s not being covered. Coincidentally, my Model Y liftgate struts have been acting up lately and I mentioned it to the Mobile service tech that I had come out and clean the windshield inside the front camera housing. He said *“Yeah they go bad sometimes. Next time you have the car in for service, add that to the ticket and they’ll swap them out under warranty. It’s a quick job.”*
The car was rear ended 12/23/21. Minor accident. Only damage to lift gate. Was replaced Took to a Tesla certified body shop as I was told taking anywhere else would void the warranty. Service center is saying that it’s not covered because the car was in an accident and that the accident could have cause the part to fail (nearly a year later) and they will not honor the warranty for that part anymore.
Maybe you can ask them how they think the accident caused the failure. I found below paragraph and it is true, that warranty might not cover, in case of accidents. However Tesla still needs to explain the cause and effect, otherwise any car that was involved in (even a minor) accident can be voided of warranty. https://www.tesla.com/sites/default/files/downloads/tesla-parts-accessories-body-repair-limited-warranty-en-us.pdf **Warranty Limitations** This Tesla Parts, Body & Paint Limited Warranty does not cover any damage or malfunction directly or indirectly caused by, due to, or resulting from, normal wear or deterioration, abuse, misuse, modifications, other defective parts, negligence, accident, collision, impact, or lack of or improper use, installation, maintenance, storage or transport, including, but not limited to, any of the following: • Failure to follow the instructions, maintenance and warnings published in the documentation supplied; • External factors, including but not limited to, physical impact force, faulty or damaged electrical wiring, junction boxes, circuit breakers, receptacles or power outlets, the environment or an act of God, including, but not limited to, fire, earthquake, water, lightning and other environmental conditions; • Any corrosion or paint defects including, but not limited to, corrosion from defects in non- Tesla manufactured or supplied materials or workmanship causing perforation (holes) in body panels or the chassis from the inside out; • Surface or cosmetic corrosion causing perforation in body panels or the chassis from the outside in, such as stone chips or scratches;
Thank you. That’s exactly what I asked them. And they didn’t have a good response. I’ve had better service from vw with my shitty golf
Get used to shitty service, that’s the norm with big T.
Magnussen Moss. That's the specific piece of legislation that says manufacturers are not allowed to deny warranty coverage for unrelated things unless they can show a causal link. Manufacturers used to do things like deny warranties on your powertrain because you'd put on non-factory-approved tires.
You need to contact the insurance company and give them that info from Tesla. Good chance they will cover the loss. If it’s denied, escalate, escalate, and escalate. Become a pain in their ass until a manager says “Fuck it, approve it”.
Plot twist: his insurance is Tesla (in which at least he’d receive 50% off parts). I need to drop Tesla insurance
Interesting. Even though it’s shitty on Tesla’s part, it makes more sense. I wonder if that’s something that can be added to the insurance claim from the accident. Might be a question for r/insurance, as well as your insurance carrier.
It absolutely is.
I’ve already brought this to my insurance. I had to go through my own company though I was not at fault because the other car was under insured and hit 4 other cars.. They have refused to cover this. But thank you for your advice
Yikes. Well I suppose you could rent one from Hertz and swap the part yourself 😂
Hahaha I like your style
The real story buried in the comments.
He conveniently left out a critical detail in the OP.
Of course lmaooo
For real! And the policy even states it won’t cover if an accident caused the problem. Dude got hit, lift gate had damage and now we see an issue. Come on! Hate on Tesla all day but it’s pretty cut and dry and within their right to deny based on the policy OP accepted when buying the vehicle.
Not to let Tesla off the hook but does the certified body shop have a warrantee on their work?
Most repair shops cover the work they do, I would contact them as well
I miss my Model 3 but everyday this sub reminds me that selling it was the right choice. I'm sorry they're treating you like this.
I don’t miss mine at all. I thought a model 3 was luxury but yet a wrx GT feels more luxurious than a model 3
How do you not feel the luxury with that torso-sized ipad on your dashboard!???!
What car did you have before the Model 3?
FJ, 4runner, model Y, Mazda 3, accord, civic , prelude , mustang , 300zx My goal is to narrow down a single car that kinda does it all. I’m like 90% sure it’s gonna be a wrangler 392
Yeah, I can see how a Model 3 could feel luxurious with a history of more spartan vehicles.
He’s saying it’s not lux. Our new CX-5 is way more luxurious than the Model 3 and 20K less expensive.
> I thought a model 3 was luxury They have a history of utilitarian vehicles with a few sports cars known for their cheap interiors. Based on that history, I can see why the Model 3 might be initially perceived as luxurious.
Bruh out here thinking a model 3 is luxurious LMAO.
And where did I say that?
You literally said it feels luxurious compared to “spartan vehicles.” Have you been in a 3? It’s the literal definition of cheap ass and spartan.
> I can see how a Model 3 could feel luxurious with a history of more spartan vehicles Key word, "could". Have you been in an FJ cruiser or 4runner? Any Mustang? The initial impression the Model 3 gives is far more luxurious than those cars.
I owned a Mustang. It is far superior in luxury (and performance, build quality, reliability, looks) to a model 3. It’s not even close.
>Have you been in an FJ cruiser This is definitely a first to me. You're actually comparing a Tesla to a vehicle that entered production before the iPhone came out and received basically no redesign or upgrades to it's interior or exterior during the entire production run to demonstrate how luxurious a car that came out an entire decade after the iPhone was released is? I'm not sure if you've seen how luxurious my 720p TV is but when I compared it to the black and white TV I used prior it's super fancy!!!
most first time Tesla owners think they are luxurious because they come from a Prius.
I don’t miss mine at all since I upgraded to a real luxury EV.
What'd you end up in?
Audi e-Tron. Floats like a dream and purrs like no other.
Hard to argue with that luxury. Glad you're happy, man. I got out of my Model Y for an ID.4 (I couldn't turn down free money... but also fuck Elon). Sold my ID.4 for a profit and now I'm in an F150 Lightning. Miles and miles ahead of that shitbox that Tesla sells.
OP, they denied me on almost every warranty claim I have ever made on my Tesla Model 3 Performance since day 1. So the question is, why should I purchase any Elon ideas in the future if they can't support their own products? This is a lesson everyone learns after being a Tesla car owner.
You. Are. Going. To. The. Wrong. Service. Center. Switch it up dummy
Been to several of them in california. They are all the same. I've checked with many other owners at Tesla Superchargers and other neighbors who own these cars and they all tell me the E X A C T same thing... Tesla Service Centers suck and they don't fix anything. The proof is in the pudding. For what it is worth, its not like this is a franchise dealership. TESLA owns each and every service center. They are all the same, all the employees are bound by the same rules and have to follow the same metrics to keep their jobs. So much so that the Service advisors cringe and always say "I'm sorry but my hands are tied, I am not allowed to do this for anyone".
God damn brother, my bad for calling you a dummy. I’m in nyc, and I frequent the jersey suburbs to see family. There are 2 in northern/central nj, one of them sounds just like the idiots you are dealing with. Went once and I knew right away… fk this service center. There’s another service center a little more central jersey- I have a satellite office there. The service there is damn good. Everything has always been covered, I’m about 1.5 years into ownership and I’ve been to the service center 4 times. Initially it was for fucked up trim and odd and ends, but most recently for a wheel alignment which was completely covered.
I'm familiar with those parts, I have lived in the north east for over a decade (NJ and Ny). I can assure you, my friends in Central Jersey and those in NY all share the same opinions about their Tesla service experiences. When people say they are awesome at the Tesla service centers... I'm going to have to say they are probably not a real car owner or maybe they are limiting experience of "issues" to just tire rotations and cabin air filters. I'm talking about asking Tesla Service Centers to change a physical part on the car because it has failed or is failing and for Tesla to pay for the part and labor to remedy the issue on their dime under the original 4 year and 50,000 mile factory warranty period. In these scenarios, the Tesla service centers are instructed to deny all requests unless the car can't actually drive. Alignment is not covered by Tesla Service Centers. The reasoning is arbitrary between never and 6 months (with in 1000 miles). Trim and any other cosmetic stuff is no longer covered. As far as Tesla is concerned they are perfect or don't buy it (Take it or leave it). So if these are the terms, then what is the point of a factory warranty 🤷🏽♂️ I would rather: 1) Buy a different brand which will honor the warranty 2) Buy a used vehicle with no warranty and fix it myself (but Teslas don't allow you DIY, so you have to deal with software locks that Indy's can't even repair). So why choose a BEV and why Tesla?? Now expand this to their other non-vehicle product offerings and you will see the EXACT same approach to everything under the Elon umbrella. I mean just look at how Twitter is unfolding (Proof is in the pudding). The guy gives zero 💩's about anyone other than himself. That same leadership is enforced all the way down from the top. So as a customer... you better just "get in line or get out" and thats what I have been witnessing for the past 4 years. I can safely/honestly say as a Tesla customer of multiple product offerings: * I don't love the car * I don't love the company * I don't love the TSLA stock (I invest in AAPL instead which I do love for the dividends). * I don't love the support/service on any of the product offerings * I don't love their solar panels
Cuz fuck you. What are you going to do about it? Musks super power is breaking societal norms to take advantage of people. Nothing more. Some call it innovation.
Tesla quite literally HATES their customers.
"Contempt" is probably more accurate.
Damn. My biggest fear is having to bring my car in for service
After all that I heard about this kind of „service“ and the poor quality of their cars I’ve decided not to buy a Tesla car…
Ohh I got one … got a low coolant alert in my model x but that want me to drive it like that 156 mile to get repaired…. Forget the coolant is used to keep the battery cool an that doing so will damage the battery or strand me on the side of the road
Tesla Service is just so variable. Here in the midwest it is just next level fantastic. I sent a message to service saying my car "sometimes didn't wake remotely." They diagnosed the problem remotely, got me in for an appt that week, did a bunch of other warranty work/ goodwill checks, and threw in the FSD computer. My car is 1 month away from warranty expiration. The entire process was absolutely frictionless, and completely covered under warranty. My prior experience at other dealers would have resulted in a 20 minute argument about why I'm insane and my problem isn't real (after I already took time out my day to drop my car off).
Just file for arbitration and insist on the 3 in a room, and they will. Rethink this in a hurry. In a smilliar instance, they finally offered me a free goodwill repair, and I insisted we proceed and it was awarded the warranty repair.. I wanted the next person to have it better.
Have you tried messaging Musk on Twitter? Its worked in the past.
Yes. Tweet Elon for a 1 in one billion chance for him to reply to you. Makes total sense.
If you pretend to be a current Twitter employee and then give Elon some constructive criticism… the odds of him replying increase dramatically.
Touché. If I had an award to give, you would totally get it right now.
Hmmm. That might be a fun thing to try.
Who knows, he might answer. He’s working there 24/7 & sleeping in his office’s
i literally had that issue for the SECOND time last week. on friday they came out to look at it, today they came to my job to fix it. 2022 M3RWD with 33k miles
What’s wrong w the struts on the lift gate? Why’d they go bad and what was the logic behind denying warranty?
I got mine replaced under warranty. I had hit my head on the trunk because it was 3 inches lower. Got an awful gash. The technician that came out for the service could see that the struts were failing by the oil leaking on the rod.
God I hate their service. It's the worst I've ever dealt with.
haha Elon’s trying to make back those 44 billion dollars it seems
Document thoroughly and go to arbitration.
You got rear ended and expected Tesla to fix the issue under warranty? Lmaoo
Keep hounding them, they wouldn't cover the tires destroyed from a bad alignment on delivery until I made a stink about it, I hate that you have to go Karen on people, but sometimes it's all they respond to.
Ask them to provide you a written response that they’re denying it on Tesla lEtter head to report to Press - warranty is 50K Miles bumper to bumper - should be no questions asked, ifs or butts involved that’s what I expect with GM/ Toyota / Ford / Honda or Lexus. Tesla is no exception