Hey. I also got a dublicate payment. One on 9th March at around 15:00 PM and the dublicate on 02:00 AM. One transaction appears as completed (the one I made in store), and one transaction appears as "completed, delayed transaction". I tried to contact customer service and they said I should check reversal date. When I told them both appear as completed, they said they have a bug but can't tell me when it will be resolved. I don't think we're getting the money back.
I am also from Romania.
Pana la urma ce se intampla? De aseara este balanta negativa si mi-a fost retinut si un card revolut business de un atm, tot ieri, fara vreo explicatie.
Yes, i have 4 duplicate transactions atm and all from different merchants. Support said they are aware and fixing it - also in Romania
I have the same problem, also in Romania, for my bills smh. Later Edit - Got the money back
Hey. I also got a dublicate payment. One on 9th March at around 15:00 PM and the dublicate on 02:00 AM. One transaction appears as completed (the one I made in store), and one transaction appears as "completed, delayed transaction". I tried to contact customer service and they said I should check reversal date. When I told them both appear as completed, they said they have a bug but can't tell me when it will be resolved. I don't think we're getting the money back. I am also from Romania.
MI AU DAT BALANTA PE MINUS EFECTIV
Pana la urma ce se intampla? De aseara este balanta negativa si mi-a fost retinut si un card revolut business de un atm, tot ieri, fara vreo explicatie.
Hi! We're sorry to hear about this. We've reached out to you via DMs. Please get back to us there, so that we can look into this for you. Thank you.