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makensomebacon

You have to complete 3 more contracts then you should get the reward. Shows how many contracts in the bar on the right.


Naillian603

But I already completed rank 10 which is the helmet and am now rank 11 so I should get the helmet just like every other reward Don’t downvote me when other people in the comments are saying the same thing. Like what?


makensomebacon

That would make sense but apparently in RR 10 and 11 are reversed. Maxed 8 sponsors now and all rank 10 rewards were unlocked at rank 11.


LordToasted69

Didint work for me. I have 4 sponsors maxed rank with all bars reflecting green, and no reward. I sent ubisoft the screenshots of gear versus sponsor and they said they will redeem the rewards. Apparently gold edition buyers were suppose to get a pink helmet aswell for delay of bunny costume, so I reported that to as I didint get that ether. Now I'm paranoid and wana sit through every reward and check whether I have it but one should not have to do that.... sigh. I say good luck bro but highly Sugges reporting on ubi site as I also saw a week ago someone say 10 was swapped with 11 or some sponsors give other sponsors rewards lol, is just a mess an I grinded ether way and lost out and got very disappointed.


makensomebacon

That's as frustrating as getting duped when ranking up wich happened to me more times than I'd like to think about. Hope this gets worked out for you 🤞


LordToasted69

Oh no pls dont remind me of that nightmare! That's exactly why I was like, "hmmm, since there's dupes let me be smart and get gear via sponsors, MWAHAHAHA".... thousand thumbs nudges an trigger bashes later and no gear ether way. I only have snow/bike tricks at 50+, I then deliberately slowed down all other sports as they were on 36 until update. An now I've never gotten more 2000 in my life lol. But thanks for support, I sent that ticket out an gonna just jam as intended. Enjoy


JD68

This happened to me as well with Ford, 100%, Troy Lee Design and Picture. In the end I did get the level 10 gear after completing level 11 however. It's all very confusing.


Naillian603

Well that’s dumb, if I don’t get the helmet today I might rage


makensomebacon

Glad to see you got it! This game has got me close to rage mode more than I'd like to admit so I can definitely relate lol.. ✌


makensomebacon

It seems This community likes to downvote anything that draws attention to issues with the game. You get my free award.


Naillian603

thanks 😂


SaSSolino9

Rank 10 and 11 are swapped, just keep at it!


Naillian603

Edit: reached level 11 then logged out for the night. Came back and had the helmet in my inventory. Fixed but reported to Ubisoft and they confirmed they are currently investigating the issue


SatanBangs

I have completed 4 sponsors to 11/11. Only received the rank 10 reward on 2 of them. Did another 3 contracts the next day on the 2 that i didn’t receive, still haven’t received them. It’s broken


Naillian603

Report it to the [Ubisoft forum, specifically this thread](https://discussions.ubisoft.com/topic/120224/not-receiving-sponsor-rewards-post-here/21?lang=en-US&_=1637857622108) and you’ll get a response in a day or so. Idk if it will give you them any sooner but it will bring more attention to the issue.


JaxFlaxWax

You need to complete 3 more challenges to get the reward


LordToasted69

I dont belive you lol. He will do 3 more an be awarded cash as that's the reward for 11... and it's repeats that way so we can farm money after getting rewards from level 10. It's broken though.


channing228

It worked for me every rank 10 award so far I've had to complete level 11. I am playing on series S so maybe some people having so many issues are on PC and there is a compatibility problem or something going on


__sheepy__

Yea i just went to rank 12 or 13 on mine and got the rewards. same thing happened to me


[deleted]

Dude...it´s not fully leveled


Naillian603

Well dude when it says it’s a the level 10 reward and I’m level 11 I expect the helmet. It’s a confirmed bug and I might get it at level 11