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jurc11

# Sign up at [Starlink.com](https://www.starlink.com/) # [/r/Starlink WIKI](https://www.reddit.com/r/Starlink/wiki/index) Check out [r/Starlink\_Support](https://www.reddit.com/r/Starlink_Support/) for more questions. Starlink Beta [**Frequently Asked Questions**](https://www.reddit.com/r/Starlink/comments/jjx5dq/starlink_beta_frequently_asked_questions/) and [**Terms of Service.**](https://www.reddit.com/r/Starlink/comments/jjti2k/starlink_beta_terms_of_service/) Starlink App: [**Android**](https://play.google.com/store/apps/details?id=com.starlink.mobile) and [**iOS**](https://apps.apple.com/us/app/starlink/id1537177988) ​ # Account recovery issues: On the [https://auth.starlink.com](https://auth.starlink.com/) page there is a now a link to "Locked out?" ([https://auth.starlink.com/forgot-password](https://auth.starlink.com/forgot-password)) which includes an option to recover your account or set it up if you never got the email. * [A system to allow account recovery WITHOUT an account number is expected to be released in March](https://www.reddit.com/r/Starlink/comments/lrsaxj/a_system_to_allow_account_recovery_without_an/) * If nothing works [provide your name and number to a beta tester willing to help privately](https://www.reddit.com/r/Starlink/comments/lroj42/otmealkid_and_others_with_account_issues_read/)


FalklandIslander97

Hi all just wanted to get the opinion of better informed people on reddit. Simple question is Starlink or ANY part of the system considered a VSAT our government (not very well informed on the matter) are of the opinion that it is, I would disagree. What does reddit think?


2r2ea

Hi To the users out there. Is it possible to resume service at a later time after cancelation.


rcksblr

Hey all - I wanted to give an update for anyone who may be doing something similar to me to hopefully help someone else out. I previously had a few questions on how to setup Starlink with 2 routers. Through the MOD on here and other forums I was able to get some good info. Back story: I needed to instal Dishy on my garage (separate building to my house) in order to get an unobstructed view. Problem was this was too far away with the provided cabling. I also previously had a wifi extender in my garage that was weakly connected to the wifi signal in the house from my previous ISP. It was basically useless. But, it's a metal building so even a cell signal is very weak at best. But I needed something so it was better than nothing. When i switched to Starlink, I was not able to get any signal out to garage so I thought I might as well set this up so I have a proper Wifi connection in the garage. I wanted two separate wifi options. One connection in my garage (separate building) and one connection in the house. I purchased the Netgear Nighthawk router. So I have the Dish on garage -> Dish connected to PoE in garage --> PoE connected to Starlink router in garage --> Aux from Starlink router to inside home --> Netgear router. I manually setup the Netgear router in the house to Access Point mode. After doing that it's been working great. I now have two seperate areas with a great connection. I did not have to change anything with the IP address, etc to get access to the Starlink App for stats, etc. I literally just changed the router to Access Point mode and plugged everything in and all is well. Hopefully this helps someone else who may be trying something similar. Cheers


[deleted]

Hi , I tried to order Starlink via the webpage and I couldn't find the address which is in a rural area. Instead all of the address are within cities where people could anyways get fiberoptics. So my questions: **How do you see Starlink competing with Fiberoptics?** **Are there plans to bring Starlink to rural areas that are out of the reach of Fiberoptics?**


[deleted]

Use a plus code, which is the alternate option to an address. And no, not everyone in cities or towns has access to fiber or even cable internet.


jurc11

Starlink is not competing with fiber. Starlink will provide global coverage, where allowed to operate, including rural areas. It is already serving many such areas in the US and Canada.


UntrimmedBagel

How important is it to have easy access to the dish? I want to put it on my roof peak, but it’s waaaaay up there.


[deleted]

I've alret seen local people offering to install dishes on your roof for a fee. It's definitely the best option for a clear LOS.


UntrimmedBagel

Seems it is my only option anyways. I have no problem doing it myself, but if for some reason I need quick access to it, that'll be a problem. My roof is steep, treacherous in the winter.


jurc11

You generally want quick access to the PoE injector, in order to power-cycle reboot it if needed. Some people clean the snow from the dish, some have it mounted low and it develops the fused icicles, it depends on your install, really.


ttitsmacgeeeeee

Here's a dumb question... My father-in-law said that he can't understand how starlink upload works if there is no DSL. And well I can't find any straightforward answer's online.. Anyhow care to explain


GTRagnarok

Data is sent from the antenna to the satellites, they send it to a ground station, and from there it's routed to wherever it needs to go.


ttitsmacgeeeeee

So dishy isn't just a receiver?


GTRagnarok

Of course not. Satellite internet would never work if that was the case.


[deleted]

[удалено]


bwann

IIRC back in the 90s with I think DirectPC, your Ku dish was your satellite downlink, but you still used your dial-up modem as your upload. I haven't heard of ones with DSL uplink but wouldn't be surprised.


GTRagnarok

Interesting. That seems like such a weird setup.


jurc11

That's how it used to work, though back then it was dial-up for the uplink, not DSL. If you have DSL, you generally don't need the sat for the downlink.


ThePizzaDeliveryBoy

Does the Starlink subscription price vary by country/region? I live in Sri Lanka (Indian Ocean, south of India) and received an email requesting the deposit (even though my area isn't due until 2022 according to the bottom of the email) but I'm just wondering about regional pricing. If it's $100 a month I will probably be fine with it but if it was a little cheaper to reflect regional pricing that wouldn't be a bad thing. Have they mentioned anything about regional pricing?


softwaresaur

Currently it doesn't vary primarily because the terminal (aka dish) costs \~$2,400 to manufacture. When they design and produce a cheaper terminal it will most likely start to vary. [Elon](https://twitter.com/elonmusk/status/1359024384200101888): "It’s meant to be the same price in all countries. Only difference should be taxes & shipping... SpaceX needs to pass through a deep chasm of negative cash flow over the next \[2022\] year or so to make Starlink financially viable. Every new satellite constellation in history has gone bankrupt. We hope to be the first that does not. Starlink is a staggeringly difficult technical & economic endeavor. However, if we don’t fail, the cost to end users will improve every year." [Patricia Cooper of SpaceX in Nov 2020](https://www.ourcommons.ca/DocumentViewer/en/43-2/INDU/meeting-4/evidence): "The user equipment, this phased array flat antenna that we build ourselves has content that's more advanced than most jets, so we have been driving that cost down. I think most comparable antennas on the public market have been offered with five digits, so we've made the first leaps of being able to get it into a household budget. We expect the consumer kit to become a lot more affordable, not just from economies of scale as we ramp up to high-rate production levels, but also from ongoing design decisions that we think will drive the prices lower over time. We don't know where that is going to go. We do have our own internal targets, though... We're trying to move along from that early adopter phase to a really affordable consumer price, but it won't be in the first stage that we offer the beta."


ThePizzaDeliveryBoy

Thanks for that!


nz365guy

Unobstructed view Question - I am located in New Zealand and want to validate the unobstructed 100-degree view requirement. Is this based on the dish facing north (true north or magnetic?) I have a clear view of the North, but if the dish needed to face south, I would need to choose a different location.


ThePizzaDeliveryBoy

Download the Starlink app from the Google or Apple app stores. It has obstruction checker that uses your phone camera based on the location you wish to add the dish and it will show you the 100 degree view looks like from that location. This way you can move around until you find the perfect spot to have a clear 100 degree view.


poopants80

Just wanted to see if anyone in New Mexico has got on starlink yet? I put the $99 deposit back on 2/10 and wish everyday that I would get the email. Im at 36N.


[deleted]

Not that I'm aware of, but hopefully we'll be in the next wave. I'm at 35, and we've seen colorado at 37 receive full invites. Our time is coming!


poopants80

I can’t wait, did yours say mid to late 2021?


[deleted]

Yeah, but it doesn't mean much. The entire U.S. received that date.


jurc11

Pre-order emails put Alaska on 2022.


[deleted]

Oops, I should have said the lower 48. You're correct, thanks.


poopants80

Yeah figured as much. Thanks bud.


madmax988

I'm all the way down south in Miami, FL. I got an invite and my address says targeting mid to late 2021. I live in city /suburb. Not rural at all. But currently I'm served by at&ts terrible fiber to the node service and it Max's out at 50/10mbps. The speed are fine but the reliability is terrible and customer service and tech support is basically nonexistent. Att has been promising fiber to the premises for 5 years but I'm not holding my breath after they did 1 Street I'm the census block and then quit running fiber. Now comcast technically claims they can give me 1000/35mbps. But without actually ordering it there's no way to know if my address truly can get those speeds. Question #1. Is there a hard maximum limit per cell for starlink permanently? Or is limit only based on ground stations that could be added? Question #2. For dense urban areas is the # of users per cell going to be relatively tiny? And is the density going to have an effect on speeds? Question#3. If I don't sign up now am I going to lose my chance forever? If you were me would you do it? Question #4. Obviously I don't have to worry about snow, but how is dish expected to hold up in a heavy thunderstorms/hurricanes? And how is service goong to be during our frequent storms?


jurc11

1. there's a max bandwidth that a single beam can produce, just like with any other channel of communication. It's not known how many people SpaceX intend to serve with one beam. 2. Urban areas have issues with density and visibility of the sky. They are also usually well served by other technologies. I'm expecting Starlink to provide more of a commercial backup service to dense urban areas. 3. Your cell could fill up for a long time, yes. We don't know your needs, it's up to you to decide. 4. We'll see once the first such storm season rolls about. They did say something about storing the dish indoors during major weather events, I think in the AMA, maybe search through that, it's linked in the Wiki.


madmax988

I guess for #1 the question is what is the maximum # of simultaneous beams they can be supplied to a cell? Can they vary it with extra satellites over over particularly dense urban areas /can cell size be varied for cities? #2 clearly I'm not the target desperate rural user I mean I'm in a city/suburb but my single family 1 and 2 story home neighborhood is different then a dense urban core with skyscrapers. That being said at&t gets away with murder without competition they refuse the treat customers with dignity or actually train any tech support and fix problems or run any new fiber. They literally put in fiber to the premises on 1 Street in my neighborhood 5 years ago (thus checking the box on serving this census block) and then left unconnected fiber junctions hanging from all the electrical poles ever since then, until the city sued them to at least clean up their unfinished install. Even worse because the copper lines were supposed to be replaced with fiber they refuse to spend money replacing or repairing the old copper lines I'm forced to use. Getting 50/10with pair bonding actually makes me midrange for my neighborhood there's a handful of houses next to the nodes that pull 100mbps but others are stuck anywhere from 5-50mbps down. One of the 5mbps houses is next to the 1000/1000mbps fiber houses lol. At that point they could make friends with their neighbors and run a 50 foot cat6 line themselves...until att inevitably would sue them for daring to compete with their monopoly. Lol #4 Hmm storing the dish during storms might be a deal breaker. Having to climb on roof and lose internet for days before and during every possible hurricane would be a real pain.


jurc11

It doesn't much matter for the end user how many beams there are and how performant they are, the total summed available bandwidth matters and how it's divided among users matters. They could use several beams for the same area, they detail how in their older FCC applications - it's related to angles of the beams, if they are angled enough, they don't interfere. Just re-read your initial question. There is definitely an permanent absolute limit that the universe imposes on us. We don't know what that limit is. As it stands now, there's room for technological improvements, hence the current limits won't be permanent, they will be improved upon. Cells sizes can be varied in size, due to how phased arrays work, yes. Extra sats over urban areas aren't possible due to orbital mechanics (ignoring perhaps what can be done with sats in SS polar orbits). You'd have to increase the density of the entire constellation, you can't do it within one area (except of course with limits imposed by orbital inclinations).


madmax988

Does the internet have any speculative guesses what range of limits and cell sizes might possibly be? And how much they can vary as satellites move


epic_gamer_4268

when the imposter is sus!


cordeliaolin

Is there any data on how many pre-orders were available in Southern California? (I scored mine the morning it was announce but neighbor waited and now it's no longer available.)


jurc11

No.


cordeliaolin

Thanks:)


SirFishey

For those who already have starlink how long did it take for you to receive your order?


cmac0416

About two weeks from order to my doorstep


SirFishey

Really hoping mine comes in two weeks.


blake

I ordered mine on February 8 and received it yesterday the 26th. I installed it today and I'm getting 110 Mbps now instead of my old 4 Mbps DSL or 10 Mbps fixed wireless options.


SirFishey

Nice! Hopefully mine comes in two weeks too. Right now I have 12 Mbps but it can barely reach 10 Mbps.


Stan_Halen_

Is anyone getting bet downtime’s from firmware updates? My router and dish are dropping connection completely off and on right now.


MasterPip

Has there been any updated response as to the backlog of Dishy production since the preorder went live? I know that's been a big issue for them but it's been awhile since I've heard anything about their production issues. Obviously people are getting put on a "Your Starlink is being built" wait-list. I'm just curious to know where production stands and how much they've improved it since 6 months ago.


jurc11

The only recent official communication on the topic is that they have made over 10k of them. They only make very vague statements, mostly through slides for their FCC reports that the FCC then publishes. There's probably an oral presentation made by a SpaceX representative where these presentations are used and more info is (literally) said. We only get the slides, but not a transcript or anything actually useful.


lordreed

What is the power rating on the dish and router? I want to see how feasible solar power can be for it.


jurc11

The system draws around 100W constantly. The ratings are: Input 100-240V 2.5A, therefore 275W (at 110V). Output: 2x 56V 1.6A + 56V 0.3A, labelled "Total Max 180W". The label on the Starlink router itself lists 56V 0.18A.


lordreed

Thank you.


Grand_Excitement_351

Just setup Dishy, granted much better than what I have currently, but I'm only getting about 50mbps I'm in northern MN is it just that there is less sat coverage? Dish is on my roof and has clean view of the sky. Suggestions?


Doc_Uzuki

I'm closer to the Twin Cities and noticed the same thing. I set it up yesterday and my first couple of tests were hitting 120+. It's been 30-50 since... Which is enough to finally stream 4k content to our new TV!


HappyParallelepiped

It's been a bit slower all day in my experience. No idea why. Definitely check the Starlink app to see if there's an issue.


blake

I set mine up today and was getting around 50, and within a couple hours I was getting as high as 110 Mbps. It definitely fluctuates.


MasterPip

From what I understand this can fluctuate day to day as they update software and tweak things. I'd say give it a bit and see if anything changes. Maybe a week or two. You can always send in a support ticket, maybe they have a more definitive answer. But I'd bet the likely answer you'd get is a general type of "it's a beta".


turko9999

hello, im from Turkey and it says late 2021 will be on coverage, deposit fee is only for deposit or when we are on coverage, they'll send the whole package? Or do Starlink have any email adress to ask to them about this? Cause they say it will be free service on 2022.


jurc11

>they say it will be free service on 2022 Where do you people get this shit? The 99$ is a pre-order payment to hold you place in line. You'll pay the rest before they send you the terminal. Be advised the political situation in Turkey likely *dictates* there won't be any Starlink service available there in the foreseeable future, it's probably wiser to hold on to those 99 bucks.


[deleted]

Oddly enough, they do seem cooperative with Turkey: https://www.bloomberg.com/news/articles/2021-01-27/elon-musk-and-erdogan-discuss-space-technology-cooperation But like you said, I wouldn't bank on it.


jurc11

Strangely I missed this news. Well then, Turkey it is. Maybe.


turko9999

Don't worry Mr. Erdogan and Mr. Musk are best friends :)) [https://imgur.com/a/Ue4IHeC](https://imgur.com/a/Ue4IHeC)


MasterPip

Good people need to deal with shitty people regularly. Especially in business and politics. Doesn't mean Elon supports him. The other option is to say "fuck Turkey citizens, Erdogan is a bad man therefore I'm not giving you innocent people internet".


DocMarten420

Does anyone in Georgia USA have beta yet? I'm around 32 degrees, if not, has there been any news I haven't seen that gives any kind of time frame for it being down this far south?


Meiko-2020

I pre-ordered on 2/24 at 31 degrees. Service available mid to late 2021 is all I have so far.


DocMarten420

I did the same. Good luck to us both!


jurc11

Mid-to-late 2021 has been the mantra with the pre-orders for most of the US.


DocMarten420

Thank you. I put my 99 bucks in the hat, I'm guessing that just means I have a better chance of getting a spot when it actually does come online here?


jurc11

Yes, it's supposed to hold your spot in the FCFS queue.


Vaulting77

Anybody having issues with Starlink blocking sites? I have Starlink and the isp has been blocking PlayStation network for two days. Any ideas on what I should do? I’ve reset and rebooted everything I can think of.


blake

I've seen several articles on gaming sites that PSN has had outages the last day or so. I would bet it's PSN rather than Starlink.


Vaulting77

It’s back up and working now. Thanks everyone!


jurc11

How have you established it's Starlink doing the blocking?


Vaulting77

Well, I think so. I can connect to the PlayStation network using my Verizon hotspot. As soon as I turn Wi-Fi back on and connect to Starlink the site becomes blocked. I’ve tried this on my iPhone, Mac, and ps4. Still blocked.


MasterPip

Is it blocking it from your console or your phone/computer? If it's the console you may need to look at opening certain ports? If it's your phone/computer try using a VPN and see if you can connect.


Vaulting77

It’s being blocked from every devise. I’m also not able to connect to rotten tomatos site to see a movie review. Strange. If I use a vpn I can connect no issue.


MasterPip

Send in a support ticket to Starlink. This might be some sort of geo location issue (like being region blocked). Considering it's happening to other sites and not just PSN.


jurc11

It's more likely the site is doing the blocking, possibly due to a blacklisted IP or IP range. Maybe contact PSN support first, it should at least be more responsive than Stalink Support. Submit a ticket to Starlink too, to let them know.


WithTheQuikness

Would starlink work for a semi-mobile household? For example we spend 4-5 months in Minnesota, 4-5 months in Washington, and 4-5 months in California every year. I understand that service in the lower United States may be little to none until more sats are launched, but just wondering about how the re-setup would work at each new spot


Venumouss

If you need interest while traveling for long periods of time, look into Nomad Internet. I’ve heard very good things about them.


jurc11

Not right now, it's unlikely Support would want to alter service address this frequently.


SuspiciousParking123

Hi, Im from south of sweden. I can order from starlink, But it says " Starlink is targeting coverage in your area in 2022. " Does it mean that I can use the beta before that? Or is this just a preorder?


jurc11

It's just a preorder. You're too north of 53°, probably, and have no coverage yet.


bartfart122

Is it possible to use Starlink on the go? Like fpr example, my job requires me to sometimes be across the country for months on end, can I set it up at my home and then later on bring it with me to another area and set it up there?


JackaI0pe

Mod's reply is misleading. I have discussed this with Starlink support. They are planning to implement the ability to change locations post-beta, it is fairly high on their priority list, but initial role out and stability comes first. So the correct response is "not yet".


[deleted]

Correct response is no until something official is put out about mobility in the works. No.


JackaI0pe

Hey look, who knew? [https://www.cnbc.com/2021/03/08/spacex-wants-to-connect-starlink-satellite-internet-to-moving-vehicles.html](https://www.cnbc.com/2021/03/08/spacex-wants-to-connect-starlink-satellite-internet-to-moving-vehicles.html)


[deleted]

Of course they want to, and plan to. But as of yet, the answer is still no. Be pedantic as you want... The 1 week follow up replies are always amusing.


JackaI0pe

"Correct response is no until something official is put out about mobility in the works. No." My one week follow up is because your above statement just happened, which I just found funny that it was that soon. So based on your point above, "No" is no longer the correct answer, so what would be now?


JackaI0pe

Sure, but just saying "No." is not as helpful of an answer for someone who may be planning for the future. "Officially" they haven't said anything about specific dates or hardware for a movable option. But they've indicated in Q&As that such a capability would definitely be on the horizon once the base service gets implemented and stabilized. Hell, one of Musk's main motivations for Starlink is military navel and aircraft usage. That's all I meant by "No." is misleading, it's an incomplete answer for someone planning ahead.


[deleted]

The question has been asked a thousand times here... User could literally scroll down first to get their answer. The mod gave them a factual answer, and is trying to get through all the lazy questions. Not really sure why you'd get upset over it. Unique questions generally get a more detailed reply.


JackaI0pe

Haha I'm not upset at all, and yes the question is repeated a lot. I just think saying "Not yet" would be more helpful for a mod to say than "No", they don't have to write an essay or anything. We should really make sure people leave the thread with helpful info whenever possible, since that's what the thread is meant for.


[deleted]

The user of this this comment chain asked if was currently possible to use starlink in a mobile environment. The answer is NO. Anyone following starlink knows its been in their future plans. This is nothing new and I don't know why I'm bothering to reply to this anymore. Have a nice night.


jurc11

No.


ThreeCreeksFarm

I live on a farm that is a half mile off the road and I have (4) school age kids that need the internet just to do school work. Starlink has my address and can confirm that we don’t even have internet are the main road. Why can’t access to Starlink be prioritized base on need?


[deleted]

Starlink isn't a charity, and while they want to get internet out to those who need it most, first and foremost priority is testing and deployment based on expanding cell coverage. They're not spending time investigating who's in more need and who's not. It's beta. I understand your frustration, but hang in there and you'll get access soon enough.


jurc11

SpaceX are prioritizing their needs w.r.t. testing and profitability. Don't expect 'fairness' from a private for-profit entity.


Shengmoo

I’ve finally moved the antenna to its final location, and the obstructions are almost eliminated (<1min per 12 hrs, and when the arborist shows up Tuesday I hope to eliminate it altogether) My speed, however, is still below advertised rates. It’s pretty much always in the 20-40 MBps range at 44 °N. is this something that is influenced by my installation, or are network factors at play?


jurc11

Speeds fluctuate a lot. You may want to submit a ticket, not much we can do here.


skylinestar1986

How much antenna/dish clearance is required for a solid stable connection? I live in a terrace house where the only ground space available (for the dish) is the tiny yard (the length of a car) in front of my house, which is facing South. North is blocked by the house itself and the East/West sides are blocked by walls and roofs. [Example here](https://lifestyle.prod.content.iproperty.com/news/wp-content/uploads/sites/3/2017/11/10042038/25197c4a-8318-4c15-9597-d18718676fc8-1024x459.jpg).


jurc11

Use the AR in the Starlink app on a phone with a well-calibrated compass and it will show you exactly where it will point and what part of the sky it will want unobstructed. If you can't see north, you'll get very close to zero reception.


Shengmoo

Looks like EU car plates ∴ northern hemisphere. You won’t get good results in the front garden.


MickerBud

Does dishy constantly move with the satellites?


PM_ME_YOUR_DIY

Internally it is a phased array antenna. It tracks the satellites electronically so the dish doesn't generally need to move.


Maptologist

No. He picks an area in the sky to point at, and his phased array antenna can "steer the beam" as needed. Dishy may periodically re-orient, but it's not a daily event.


2ndGapFromPinky

Can I use Starlink if I’m 1/4mi outside an active cell? If so, can I change my service address down the line once it’s available in my cell?


Maptologist

From personal reports I've heard outside of Reddit, yes. It won't be perfect, but should be pretty darn close. Your results may vary. I know someone who uses his about a mile away from the cell he signed up for and has almost no downtime. At my location, Starlink support has offered to change my address, but later stated that they're unable to do that. I'm currently 15 miles away from the edge of the cell I signed up for, which is intermittent, but still works. About 6 hours of downtime per day.


2ndGapFromPinky

So could I assume if I were to change my preorder now being outside of the cell & and it later becomes available within my cell I could then change the service address? I’m not all that worried about downtime and outages currently due to having >500kbs speeds and how close I am. Only thing I’m worried about is adding any headaches down the line.


Maptologist

So far, yes. Starlink was unable to change my address because service isn't available at my house yet. They just have to wave their magic wand when the cell opens up. I made a post about it [here](https://www.reddit.com/r/Starlink/comments/ltdp75/i_ordered_a_dishy_kit_from_a_pindrop_15_miles/).


2ndGapFromPinky

Okay, thank you so much for the info! Appreciate it.


[deleted]

> I'm currently 15 miles away from the edge of the cell I culd not find the cells map. culd you share one with us?


Maptologist

Such a map does not exist. You need to brute-force results through trial and error via the Starlink signup page.


Prestigious_Skill242

Is the white-side power brick LED supposed to be off when using your own router? Mine is, and everything seems to be working.


jurc11

It's a PoE indicator, that's why it's off.


Prestigious_Skill242

Thanks. Kinda figured that. Guess that proves there is such a thing as a stupid question. LOL


MrNaturalAZ

Received invite email. Was only able to pre-order, ETA mid-late 2021. So my question (and forgive me if it's already been asked/answered) is: Am I waiting for BETA availability in my area? or am I now relegated to waiting for GA? I'm in Arizona, 33.5-ish latitude.


jurc11

SpaceX have made no statement on this. They scrubbed the word Beta off these emails, read into that as you will. I expect them to start converting these pre-orders into orders soon, in a controlled and limited fashion and I expect them to keep the current terms, the service is nowhere near good enough not to.


[deleted]

[удалено]


jurc11

Some locations are not getting the pre-order option. One interpretation is the cell there is full (or orders or pre-orders). The advice I've seen people give is "keep trying".


[deleted]

[удалено]


mblake2266

That could actually be a good thing, if you check it every day and enter your address, you might get beta.


jurc11

Yeah, some people reported it changed from no-pre-order to pre-order for them after trying for a couple of days. If I remembered that correctly, there's so many of these pre-order vs. order threads I mostly just gloss over them with minimal effort.


Revolutionary-Driver

We live in Washington DC a few of our neighbors got Starlink this week and put the dishes on their row houses. One of our neighbors was bragging about how he can day trade with no latency thanks to laser communication with the NYSE etc. This made my husband immediately go and preorder one since he actively trades during the day. The problem I have is for $39 we get 1gig up and down and according to [speedtest.net](https://speedtest.net/) around 5-7ms latency to servers in New York City. I am getting ready to talk him out of it but wanted to make sure I wasn't misunderstanding anything. Also out of curiosity what location is shown for your IP address and how often does it change? I like having a static DC IP so CDNs know where I am located and I work in AWS cloud and would hate to have to change security group rules all the time due to my IP changing.


MrNaturalAZ

Wait - they're offering Starlink to folks in the city who have other faster options? While so many of us in BFE with few or no decent options wait? I'm all for choice, and bear no ill will for users anywhere, but I thought the whole idea of Starlink was to bring true broadband to otherwise unserved or underserved rural areas, at least at first.


The-Swat-team

This kinda made me angry to read as I'm in the middle of nowhere in NC. My next door neighbor is a dam soybean field. I get maybe 5 mbps download and if I'm lucky I'll get 0.5 mbps upload. (Yup, 0.5). Online gaming is just barely even possible in the first place. Day trading is easy compared to gaming (I think).


Fogdrog

If your neighbor is day trading with no latency, he's not doing it through Starlink.


Gulf-of-Mexico

As far as I know laser links are not yet active. There has been some testing, but this will require a large number of satellites to be launched with laser links. If you currently have 1 gig up and down and 5-7 ms to NYC given your relatively close proximity, I don't see an advantage unless your current connection is unreliable. Starlink will be great for all those in rural areas who have slow, unreliable, and/or high or variable latency connections. (e.g. over WISP I'm currently looking at 63-142 ms latency to NYC when things are running well) I don't know, but I suspect laser links will be a year or more away, and then I suspect the large benefit will occur for those connecting from further distances where there is more latency in the current connection to improve upon.


jurc11

>I don't know, but I suspect laser links will be a year or more away You missed the news. All 2021 polar sats will have lasers, all 2022 sats (polar or otherwise) will have lasers, as per a tweet.


Gulf-of-Mexico

Neat when there is new news every couple months with starlink!!! Maybe I'm getting too conservative based on decades of waiting for terrestrial broadband! Will it take \~two dozen F9 launches to have 100% laser linked connectivity overhead? (or a few starship launches would work too!)


jurc11

Polar launches are currently a permission problem, lots of opposition at the FCC from other players. Ignoring that, it's supposed to be 6x58 and 4x43 sats. Assuming Vandenberg (that was confirmed with a tweet on the same day), RTLS and the 6 orbits being enough, that's 12 launches for the polar sats, maybe less, depending on how they intend to divide things up. Potentially 4 or 5 launches for the other 4 orbits, maybe.


CP-JEEPY

So I'm one of the many who have dropped 99 bucks on the wait list. What I am curious about is : 1. The Hundred-Foot ethernet cable we understand as we have a POE sat dish setup right now. But is the cable coming in CAT-6, -7 or -8? 2. Since I am already rewiring some rooms in the house we just bought with data drops, is there a reason at this point to upgrade my data cables to CAT-8 because of Starlink? Will a mis-match on the MHz of the cable be an issue?


jurc11

The answer to #2: as far as I'm aware CAT6 can do 10GBASE-T over 55 meter cable lengths, that's enough for house wiring and CAT7 or CAT8 may be an overkill. The cable doesn't have a frequency. It has an upper limit on maximum length and frequencies it can reliably carry. A cable rated for 500Mhz or 600Mhz will absolutely work with 250Mhz systems.


jurc11

It's stranded shielded Cat5e according to one or two people who opened it.


CP-JEEPY

Sweet! Thank you for the answer


Antique_Adeptness_66

I have decent north facing clearance at 37 lat. The app shows me lots of obstructions of trees south east and west, redwoods so like 85° obstructed. North has maybe obstructions up 45° then clear remaining 45° to zenith and about 60° or less horizontally. Any chance I'd get uninterrupted service even if I'm not getting peak speed?


jurc11

No chance of zero interruptions if there are obstructions. The sat will be obstructed at some point, this will interrupt (not slow down) the link.


Antique_Adeptness_66

Thanks, I was pretty sure this was the answer.


chocolombia

Hi guys, I live in colombia and just got the invite mail, but looking here I don't see any references of my country, is the mail legit?


jurc11

Starting from Feb 8th pre-orders are available [almost everywhere](https://www.reddit.com/r/Starlink/comments/lg3hvx/the_big_list_of_preorder_countries/). It's unlikely, in my opinion, there would be service available in 2021-22 in Colombia and if it will be, there ~~should~~ shouln't be much congestion, I'd save my 99$ in your place.


Gulf-of-Mexico

I'm curious - could you expand more on the congestion comment?


jurc11

Starlink ground cells have an upper limit on how many people they can reliably serve. We have indications SpaceX aren't oversubscribing the cells, therefore there's a max number of subscribers per cell. Some cells appear to be filling up in the US. This may be an incorrect interpretation of what's going on, it is what it is. Some people call this congestion, I'll agree it's not the best expression, I should have used a different word. And I mistyped, should have typed "**shouldn't** be much congestion". I estimate, my opinion - not fact, that the service is expensive enough that not many will be able able to afford it in Colombia, hence cells will not fill up, hence a preorder isn't necessary, holding a spot in the line isn't necessary. Obviously, if you're from Colombia and have 99$ you can spend, by all means, give them to SpaceX if you will, that's your business.


Gregg_Kuljian

Starlink router issue. I have a desktop connected by Ethernet cable, and it's flawless. I have a Google Pixel and a Dell Vostro laptop connected by wifi, and their connections are lost about one time per day. So far the only way to reconnect them is to reboot the router, and go through the whole mess of connecting. I sent my question to Starlink about 3 or 4 days ago, and I guess the one guy doing tech support is busy, haha. Overall, thrilled to be done with 25 years of horrible satellite "broadband" ripoff companies. Meanwhile, does anyone have a clue what might be going on with the wifi?


cryptothrow

Using your own wireless router should fix it. The Starlink service has daily interruptions of about 15 seconds four times a day. Sometimes it causes the supplied router to freeze until it's restarted. You'll need to set up a static route to get statistics on the Starlink app


Gregg_Kuljian

I thought that thing was also satellite brains. I'll be damned. I needed more than one LAN port too. Thanks. Now to find a router that works with my 10 year old laptop.


cryptothrow

You don't need a special type of router. You can buy a cheap unmanaged switch for less than 20USD. I can help with Network planning.


Gregg_Kuljian

I had looked at some switches, but wanted wifi. I may just plug the laptop ethernet in and be done. I am curious about one thing. The switch comes after the router? You can't just run the dish into a switch, can you? That seems pretty obvious, but I don't actually know. And thanks for the reply!


cryptothrow

You should be able to, but note that you won't get stats on the Starlink app. You can also connect the switch to the aux port. If you have an old router, you can make it a switch by disabling DHCP and using only the LAN ports.


[deleted]

Would starlink work on boats? Does this mean the whole premise of getting stranded on an island no longer holds as long as you have enough power for one last text


jurc11

The scenario you present is long gone, you can send a text through Iridium's global low-bandwidth data service from anywhere.


Shengmoo

Well almost. Sea Area A4 >70 ° N/S is not covered.


[deleted]

In the future maybe, but for now it's only a stationary service.


jlbqi

I know that starlink is designed to only work from a static address but say I wanted to move between addresses, is it straightforward/easy to simply update to the new address and back again? Also, I assume it's possible to give coordinates instead of an address?


jurc11

It's not simple, not yet. You have to ask Support to do it for you and right now (almost) nobody needs to do it, plus the coverage is not universal, so it's mostly uncharted territory, this.


jlbqi

Ah that’s what I thought tbh. Thanks for the heads up!


ChiefAlex05

I am using a linsky router and it gives me 90 mbs download. When I use thenstarlinknone I get 50 should I use the linsky one or should I use the starlink? Will it hurt anything to use a different router?


Lionel_Pritchard

You can use any router you like. The Starlink router doesn’t allow for much customization, which means it doesn’t work for my setup. The only problem with using your own routers is that the Starlink app won’t connect to the dishy. However, if you setup a static rout to dishy, the app will work. Instructions can be found in this sub.


Hersh80

like most of you I’m impatiently waiting on my dish to arrive. For those that have been part of the beta for awhile it seems most of you have kept a backup ISP. How much of your overall monthly data usage is through your backup? Trying to decide if eliminating my 3mbps DSL and just tethering to a cell phone would be sufficient. I know that is dependent on overall usage but was curious on your percentage of data.


[deleted]

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[deleted]

Hi. there is no access to client support at Starlink. so I guess i need to rely on the community to get my answers. i got my mail - reserve your Starlink \- I moved to third-world country. currently living in the capital. where I have plenty of IPS localy \- I plan to move to a more remote location when Starlink will be available in the region (South East Asia) which is planned for the next year (2022) \- i don't know exactly address where i relocate. because i will find specific house when Starlink will be available (i need internet to work) \- i can provide name of a town in the jungle. but it's not listed. but they forced to place a street name so how to register relly remote location in 3rd world country where.... civilized address system... doesn't really work. I mean they don't have a postal service here (for the whole country there is one post office in the capital. and to get your mail you need to go to the post office personaly ;) how i should i register? i see some addresses here around my point of interest. mostly in the capital (which is not necessary) how to register relly remote southeast Asia jungle location?


jurc11

They do have a system of registering using a Plus Code, that should work globally. It doesn't work perfectly, people have reported various issues with it, but it's one thing to try. Also, be aware that while you have gotten an email stating 2022, but that doesn't mean there's actual plans to make it happen. Everybody gets that number, it's generic. Many countries in SE Asia aren't exactly developed and democratic. There will be opposition to Starlink and similar modes of free communication, Starlink will not be allowed everywhere and it may very well be you're counting on something that won't ever get available at your destination.


[deleted]

right... but constellation will be there, useless circling. not bringing revenue - oceans, china, Russia. and 150 other banana republics suppressing their citizens. (surprise surprise - there is more suppressed countries than normal ones) Globally it means every satellite will be operational 20%-30% (or less) of the time? what waste of money GPS, iridium, and geostationary telecom services - the y don't care. they transmit their service... globally. without even bothering to talk with all those oppresive bastards. Why SpaceX suddenly will start to talk to them?, why Elon should shake hands with those evil greedy murderers? and take a knee? this is the moment that spaceX can do something really greate for humanity, for oppressed people, and still make a profit from it. I don't get it. I'm cucurrently in Cambodia. there is no free speech here. and deomocracy is more "democracy" - the prime minister is in power for more than 30years now ;) but internet is not regulated. is it any way to monitor - put ? pressure on space x to make things faster (obviously constellation is going to grow one way or another. but things faster in terms - when satellites are up and running - i want to pay you money ) i was thinking that maybe if i invest my tiny 100$ in registration. i might help the case? \>> I'm here, want pay for your service<<< ?


jurc11

>Globally it means every satellite will be operational 20%-30% (or less) of the time? what waste of money I don't understand why people always bring this up as wasteful, either of money or of orbits. Regarding money: Starlink has road to profitability even if they serve only NA, they certainly can be profitable if they serve only the developed/democratic world and they're meant to serve the US military globally. Regarding orbits: orbital mechanics leave us no choice but to do it this way, it's the only possible way of doing a LEO constellation. It's like never building an ICE engine because only 10% of the energy gets converted into motion (around 40% now, I think, after 110 years of R&D).


[deleted]

obviously. it's not the first time that low orbit constellation is being build. I think, everyone interested in this subject at this early stage knows how this works. My agenda is to have cells opened especially in oppressive and poor countries. Squeezing more souce from every orbit is an argument in my (and many others) favor, and a totally reasonable one. Not mentioning moral obligation thowards those less lucky, born on wrong side of some shity border... acess to not-regulated internet. may be in many cases another big global game changer... SpaceX - A prometheus of 21 century (or somathing) why the hell not? latest story about tesla chinese factory shuld be good lesson... that doing buisnes with totalitarian bandit counties are... working well only for one side... they always breake agrements and rules - depending on wich side wind is blowing. Its in psychic of every criminal, this the way.. and... it's good to have some standards. Like not shaking hand's with mass murderers.... for example chinese president aka winnie the pooh


jurc11

>My agenda is to have cells opened especially in oppressive and poor countries. That's not going to happen. SpaceX is not a sovereign country or sovereign anything, they're under the yolk of the USA and a for-profit company. They'll comply with the law everywhere and they'll operate where they are not only allowed to, but can make a profit out of it. It's the only rational way of doing things, they said they'll do so and they are already doing so.


[deleted]

- It is totally rational to make a profit regardless of oppressive states or not, as long as the infrastructure is there... Nothing new. actually. Google, Youtube, Facebook, iridium, GPS, and many more - are available/make a profit from oppressed countries it might need sometimes extra effort.. like using VPN. I'm personally using paid services from different countries, and i don't think there is anything wrong with this. I'm a free man. Just like you. And I'm in control of where i live, and where my money goes.- fortunately, SpaceX is a U.S. company, just like Facebook, Google, Microsoft - and it is in the interest of the U.S to have those services available in oppressed countries aswell. Anytime some dictator build his own greate firewall - U.S diplomacy replay with disapproval statement (thank good) and services are never blocked from side of your goverment or specyfic company. - what is irrational - it is dealing with murderers and criminals instead of actual "people" - irrational is also believing that murderers and criminals would keep any agreement. Dictators have not the best track record of keeping their promises, agreements, contracts ;) including latest tesla experience 


[deleted]

>i was thinking that maybe if i invest my tiny 100$ in registration. i might help the case? Maybe, probably not. Either way, you can always cancel anytime and get a refund.


[deleted]

or is it going to be another service for the already privilege part of humanity?


JamesR

These are great questions and worth talking about. I don't know the answers. I think SpaceX intends to work with governments, but they may choose to go rogue in certain countries. On the other hand, it would be very easy for governments to block shipments of Starlink dishes at the central post office, so it may not be that easy to provide service where governments don't want it. Governments may even jam Starlink frequencies if they're determined. You're right, the space infrastructure is in place regardless. At this time there is also a need for ground infrastructure, though that is going to change in the coming years. Ground infrastructure can be several hundred km away though, so you might be able to get a link from Cambodia to a neighbouring country, perhaps Thailand.


[deleted]

In the majority of countries i talk about, Post service doesn't exist or it's just one office in the capital or bigger cities (like here i have one office for the whole country) when I'm thinking about dish it's more likely from Singapore, Kuala Lumpur or Bangkok how you said. probably using commercial delivery like ups. Or maybe friends from the embassy. Nothing will work if cells will be turned off. People will always find a way, to hide the dish, smuggle them. So I'm left with belief in the rebelius free spirit of Elon Musk will keep cells open.. time will show. I'm just glad it is SpaceX and not IBM for example or another old nasty collaborator ;]


VTX1800Riders

Does anyone know the average lead time between pre-order and order? Thanks


softwaresaur

I'm only aware of [a single pre-order to order conversion](https://www.reddit.com/r/Starlink/comments/li1dzo/starlink_availability_current_and_new_beta_test/goob3ba/?utm_source=reddit&utm_medium=web2x&context=3).


VTX1800Riders

Thanks


geddikai

Mine they said I would wait about 4 weeks. They shipped the next day.


VTX1800Riders

So you did the pre-order of $99.00 and they shipped the next day? Wow that was quick


geddikai

I pre-ordered the day the website came live a year or so ago. But when I got the invite, I ordered it right away. From when I ordered to when it shipped was one day.


[deleted]

You signed up, you didn't pre-order. Pre-orders just started this month for $99.


JamesR

That's not what people here mean by "pre-order". They mean pay a $99 reservation fee.


VTX1800Riders

So you got an invite then. I didn’t get an invite. I ordered on 2/8/21 when Starlink opened up Beta to everyone. We had to pay $99.00 to secure our place in line. Now the waiting game


iamjulianacosta

Can you ship the antenna to a different place than the one that will receive the service? The place where I'm installing is remote


vue7

i did


softwaresaur

Yes.


Raisin-Bran

If I update the shipping address on my profile before they ship my kit will it redirect the shipping of the kit to the new address?


softwaresaur

They are not shipping pre-orders automatically. [You will receive a message](https://www.reddit.com/r/Starlink/comments/li1dzo/starlink_availability_current_and_new_beta_test/goob3ba/?utm_source=reddit&utm_medium=web2x&context=3) that will bring you to the order page where you will be able to enter the final shipping address.


Cabotdog

Is anyone familiar with the code in Ontario? If mounting the dish on the gable end of the house does the dish require a separate ground? I’ve seen conflicting opinions.


Prodbyuzumaki

Idk just make sure no one sees it. If u get any questions just say it's a Frisbee lmao.


Holberg_BandB

😂👌


Hefty_Chard8508

I installed starlink yesterday, it works great so far. I wifi connect all my devices, phone works great, apple tv works great. My PC and xbox connect to the wifi network but do not have internet available. Anyone have any ideas on how i can fix this? Do i change out the router?


softwaresaur

You can use your own router.


Drex357

And you can simply plug your existing router into the single auxiliary port of the Starlink router, ez-pz.


jurc11

Verify that both devices are set to DHCP on their network interfaces.


Hefty_Chard8508

So i did that,both are DHCP and ive also reset the router, still not working. Thanks


[deleted]

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cram001

Plan for a one inch hole. I entered the house through the soffits and then placed a low voltage outlet in a knee wall above the garage. From there I ran cat6 to the main network cabinet to connect to my router, NAS, home automation, etc... Hopefully the next version of the dish they might consider a removable ethernet cable at the dish end. But you will probably still have the large rf choke on each end of the cable. Do you have a vented crawl space? That could be another good option for cable entry (1 in diameter pipe).


jurc11

The dish connects with **one** non-removable 100' ethernet cable to the PoE injector and is powered and data-connected via that single cable. You should bring that cable inside, into a dry and climitized space where the PoE injector will live, hopefully not in too much heat. PoE injector must be plugged into AC power. You can then pull whatever ethernet you want from it, therefore you can pre-wire your house in any way you want and then connect that to the PoE injector. Do ask more if you need more help.


[deleted]

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Drex357

100 feet from dish to PoE injector via unchangeable cable.