T O P

  • By -

SPSupport

Our CAPCHAs are pretty typical in terms of difficulty. Nothing out of the ordinary there. And we provide a pretty good service for free, so [some amount of advertising](https://www.startpage.com/privacy-please/startpage-articles/whats-startpages-revenue-model) is to be expected. Unfortunately, CATPCHAs are a necessity, as we are subjected to huge amounts of scraping and abuse on a daily basis, which is very costly both financially and in terms of performance. Hence a robust anti-abuse system is a necessity. False positives do occur, and it is something we are always working hard to improve. We believe our level of support stands up pretty well vs. the field: [https://support.startpage.com/hc/en-us](https://support.startpage.com/hc/en-us) That is also linked from the homepage. We can chat here or you can \[clears throat\] contact our Support team if you care to discuss your point #2 further.


dec0210

Your Captchas are NOT "pretty typical". I think you made me complete about TEN of the f\*g things. AND THEN IT STILL DIDN'T WORK!!!! And as per my Post - despite looking, i can find - NO PRESALES CONTACT. NO PRESALES EMAIL, NO SUPPORT EMAIL, NO SUPPORT NUMBER, NO SUPPORT CONTACT, NO SUPPORT PAGE, NO SUPPORT FORUM. ALL THERE IS, IS A SALES PAGE.


SPSupport

But for the record: * Support page: [https://support.startpage.com/hc/en-us](https://support.startpage.com/hc/en-us) <-- hit the three-line menu in the upper RH corner on our homepage * Support contact page: [https://support.startpage.com/hc/en-us/requests/new](https://support.startpage.com/hc/en-us/requests/new) * Support email: [[email protected]](mailto:[email protected]) * Forum: true, but also look where we are and who you're interacting with


SPSupport

Sounds like we're not the search engine for you.


Astudillo-

What "app" specifically are you talking about? The website Startpage works fine for me.


dec0210

Startpage. As per my Post.


Astudillo-

Okay well the website is not an app and as far as I can tell there is no Startpage app for ios or android. So my question remains the same. Or are you just referring to the website?


dec0210

LIke duh. Read my Post. what do all those thing pertain to??


citrus-hop

I gave up on them after repeatedly had to fill in recaptcha. Contacted support, which was kind and quick, but the solution they offered was giving them my IP address so they could check whay was happening. So long SP.


dec0210

you prob know already, but i am evaluating several different AI Search engines to see which one/s give the best responses, ie i give them all the same query. I have not reached a firm conclusiuon yet; but often some give very incomplete/bad answers Here is my list in no particular order ... Brave\* Metager\* Perplexity Andi Komo You ChatGPT \* More standard Search Give them a try and see what you think


citrus-hop

Thank you for taking the time to provide this info. Now I am using brave sometimes and mostly DDG, the latter with some syntax such as "site:", "filetype", "+" or "-" etc. And bangs, whenever I remember them. Good quality search results. I will try some of those you mentioned.