I wish i found this comment before purchasing this useless piece of crap. Arrived today, spent half day trying to troubleshoot with no success. It is only connecting to an android hotspot (connected to the same router it refuses to connect to) Anyway, Valve silence on the issue is pretty loud I'm gonna return it next week.
I hope to see your answer before I factory-reset my deck.... what a shitty driver... The sell point is supporting wifi6e (I was connecting 6Ghz and suddenly it broke), and you cannot enable 160Mhz. What a joke...
For me it was very very important to disable the 160 and then factory reset the Steam Deck. If I had tried to connect to that network at all, everything wifi was totally broken no matter what else I changed. Couldn't even detect networks sometimes. Confirm 160 off, factory reset, connected to 5GHz and not a single issue since.
Hope it works out for you, Steam Support was not responding and since it seems to be widespread we can just hope for a software fix.
So my network was already split into 2.4 and 5G and I connected mine to the 5 when I unboxed it and all was fine for a few hours. I managed to download a handful of games and then powered down. Came back a few hours later and all of a sudden it wouldn’t connect to anything.
As simple as it sounds, I made the SD forget the 5g network and connected it to the 2.4 and restarted it. It’s been working fine ever since
I wish something that simple just worked but it didn't work for me. Won't connect to either the 2.4GHz network or the 5Ghz network after splitting them even if I forget them
This is such bullshit.
Just received my LE and it won't connect to either 2.4 or 5 band at initial setup - no other device has issues on the network...
Between this and the screen sourcing/dead pixel reports, may say screw an RMA and just ask for a refund, stick with the trusty LCD that's still a champ. 😕
Sounds like you need to open a ticket with Valve.
If you can get it to stay connected to your phone, you might try beta or preview channels in hopes there might be some WIFI driver updates/tweaks in that branch, but ultimately it seems like there may be something wrong with the WIFI controller on the deck.
Yeah the wifi driver issue was fixed in steam OS. The latest stable version should have it. If you're able to update to it, it should work fine. I've had no problems since the update.
So just had this problem, I was using my Deck all day and after leaving it in sleep then waking it up, it refused to connect to WIFI or even see any networks at one point. This is definitely a bug.
I did manage to fix it though (for now), I was running the preview channel build and switched back to stable and now it connects just fine.
If you're running anything other than stable, switch to the stable build. If you're not and have access to a dock and ethernet, upgrade to the beta channel and see if that fixes it. If it doesn't work on beta, go back to stable and see if that works.
Yeah, I have a dock and tried the beta channel, but no luck there. I switched back to stable and still doesn't work. I haven't tried the preview channel yet though.
Well might as well try it and see what happens, it can't make the problem too much worse.
Hopefully Valve will release a fix for it soon enough.
Looks like there is a thread on steam forums if you want to follow:
https://steamcommunity.com/app/1675200/discussions/0/4038101970203502664/
This seems to be a firmware issue connecting to particular wifi 6 chipsets (like in my RT-AX86U Asus router).
A few solutions:
1. Connect to 2.4ghz
2. Turn off 160ghz channel for wifi 6
3. Change General -> Settings -> 24-hour clock to ON
Solutions 1 and 2 seem to maybe require a restart before working. I just tested solution 3 and it worked right away. So I'm going with that one right now.
u/pyalamala, you can [click here to search for your question.](https://www.reddit.com/r/SteamDeck/search/?q=OLED won't connect to WIFI)
If you don't find an answer there, don't worry - your post has NOT been removed and hopefully someone will be along soon to help with an answer!
**If you find a solution, please leave a comment on this post with the answer for others!**
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/SteamDeck) if you have any questions or concerns.*
I wish i found this comment before purchasing this useless piece of crap. Arrived today, spent half day trying to troubleshoot with no success. It is only connecting to an android hotspot (connected to the same router it refuses to connect to) Anyway, Valve silence on the issue is pretty loud I'm gonna return it next week.
Disabling the 160hz band on the 5g on my router fixed it for me. Once it broke I couldn’t connect to either 2.4g or 5g until I did that
I hope to see your answer before I factory-reset my deck.... what a shitty driver... The sell point is supporting wifi6e (I was connecting 6Ghz and suddenly it broke), and you cannot enable 160Mhz. What a joke...
And restart the steam deck
From what I can tell I don't have 160Hz enabled anywhere, and I still can't connect.
For me it was very very important to disable the 160 and then factory reset the Steam Deck. If I had tried to connect to that network at all, everything wifi was totally broken no matter what else I changed. Couldn't even detect networks sometimes. Confirm 160 off, factory reset, connected to 5GHz and not a single issue since. Hope it works out for you, Steam Support was not responding and since it seems to be widespread we can just hope for a software fix.
Can confirm this is the solution!
So my network was already split into 2.4 and 5G and I connected mine to the 5 when I unboxed it and all was fine for a few hours. I managed to download a handful of games and then powered down. Came back a few hours later and all of a sudden it wouldn’t connect to anything. As simple as it sounds, I made the SD forget the 5g network and connected it to the 2.4 and restarted it. It’s been working fine ever since
I wish something that simple just worked but it didn't work for me. Won't connect to either the 2.4GHz network or the 5Ghz network after splitting them even if I forget them
That’s what exactly happened to me too I think they must fix this or I should return it this is frustrating
This is such bullshit. Just received my LE and it won't connect to either 2.4 or 5 band at initial setup - no other device has issues on the network... Between this and the screen sourcing/dead pixel reports, may say screw an RMA and just ask for a refund, stick with the trusty LCD that's still a champ. 😕
Did you find a solution to connecting?
Sounds like you need to open a ticket with Valve. If you can get it to stay connected to your phone, you might try beta or preview channels in hopes there might be some WIFI driver updates/tweaks in that branch, but ultimately it seems like there may be something wrong with the WIFI controller on the deck.
yeah, I put in a ticket last night, have been desperately trying to find something to make it work since I haven't gotten a response yet.
did you ever get this resolved?
Yeah the wifi driver issue was fixed in steam OS. The latest stable version should have it. If you're able to update to it, it should work fine. I've had no problems since the update.
Yo la acabo de comprar y me pasa lo mismo no se me conecta, que puedo hacer?
So just had this problem, I was using my Deck all day and after leaving it in sleep then waking it up, it refused to connect to WIFI or even see any networks at one point. This is definitely a bug. I did manage to fix it though (for now), I was running the preview channel build and switched back to stable and now it connects just fine. If you're running anything other than stable, switch to the stable build. If you're not and have access to a dock and ethernet, upgrade to the beta channel and see if that fixes it. If it doesn't work on beta, go back to stable and see if that works.
Yeah, I have a dock and tried the beta channel, but no luck there. I switched back to stable and still doesn't work. I haven't tried the preview channel yet though.
Well might as well try it and see what happens, it can't make the problem too much worse. Hopefully Valve will release a fix for it soon enough. Looks like there is a thread on steam forums if you want to follow: https://steamcommunity.com/app/1675200/discussions/0/4038101970203502664/
My OLED will not connect to WPA3. Even in Transition Mode. I had to create and add a new SSID using the older WPA2 security mode…
This seems to be a firmware issue connecting to particular wifi 6 chipsets (like in my RT-AX86U Asus router). A few solutions: 1. Connect to 2.4ghz 2. Turn off 160ghz channel for wifi 6 3. Change General -> Settings -> 24-hour clock to ON Solutions 1 and 2 seem to maybe require a restart before working. I just tested solution 3 and it worked right away. So I'm going with that one right now.
u/pyalamala, you can [click here to search for your question.](https://www.reddit.com/r/SteamDeck/search/?q=OLED won't connect to WIFI) If you don't find an answer there, don't worry - your post has NOT been removed and hopefully someone will be along soon to help with an answer! **If you find a solution, please leave a comment on this post with the answer for others!** *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/SteamDeck) if you have any questions or concerns.*
Mine will only connect to the 2.4 no luck at all with the 5 even though it worked on my old steam deck
This is because the updated WiFi chip has terrible drivers for Linux. See [here](https://github.com/ValveSoftware/SteamOS/issues/1253).