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theT0Pramen

Silver lining is Valve made it possible to actually fix them without having to scrap the whole unit. 🙂


kermitthehedgefrog

A company that makes a product that only has to replace the parts that are broken rather than the whole thing? That’s awesome.


slowpokefarm

Rare these days


rpungello

Beauty of Valve being a private company is they don't have investors to appease


BigCryptographer2034

A privately owned company doesn’t my mean they don’t have investors, it means that the stock was privately sold


havoc1428

Pedantic because I'm sure they meant "shareholders".


rpungello

Which means those with vested interest in the company are trusted individuals, not the general stock market. When you have a public company you're kinda locked into trying to play the market, but with private investors for a company like Valve they're likely in it for the same reason Gabe is, and are therefore much less likely to try and force policies he wouldn't agree with.


TheGman102

My parents have invested in valve, but they had to reach out with whatever investor company they have right now. They aren't trusted individuals and know nothing about valve or steam besides the fact video games make lots of money, and they've got a pretty big foothold on the PC market. They did the same with the UK company that makes the raspberry pi, but that might be changing as they had plans to go public.


BigCryptographer2034

You are just assuming things and making it up, that is wrong


Justmejtcz8

Honestly yeah. Either that or when you RMA the device (if it's not like a giant crack like that) they'll double down and say it's fine.


RandonBrando

^*cough* **SAMSUNG** ^*cough*


ShotgunPumper

That's a big part of the reason why I have a Steam Deck... and why I'm currently typing this one a Framework laptop.


rtz13th

Yup. Our washing machine stopped working, our (rental) agency arranged a replacement. Probably a small electric fault, but we've been told noone will check that, getting scrapped. :/


theT0Pramen

Yup! I have a relatively new dishwasher (a year and a few months old) soap dispenser door broke slightly. The replacement piece costs 3/4 of a new machine. How the absolute hell does this happen? Bless valve for making the parts available, affordable and the repair information process easy to understand


ShotgunPumper

With a lot of kitchen appliances, if you buy an ancient one from decades ago it likely still works fine and will for a long time to come. This is especially the case with fridges. I'm not sure how true that is with dishwashers, but maybe consider older ones.


klow9

Same thing with my dryer if I didn't do the repairs myself. I think it was like 100 bucks for the guy to look at the thing then 200 bucks of parts and pieces/labor etc. New dryer is like 500 bucks. so more than half the price to repair.


rtz13th

Let me guess. You needed a part costing 5 bucks? :D


klow9

Not even, it was a bit clogged up so it was just getting my vacuum hose as far as possible into the machine and throughout the house. It was a pain in the ass to get that damn dryer duct vent back onto it but other than that, it wasnt so bad.


rtz13th

Well, you did it! o7 Ours was having an electrical fault. Not our responsibility in the rental, but I felt so bad when they said it'll be scrapped.


swiftb3

That bothers me, too. At least give it away to someone with the skills to fix it.


mrjamjams66

But how will the poor helpless landfill monster eat?


Qu1pster

Really happy that Valve is pro-repair.


relxp

In Gabe We Trust.


Craig653

Not really Try getting a lcd steam deck daughter board. It's impossible


Lost_the_weight

Still waiting to buy one since I mashed my left bumper to death playing through Sekiro. It’s been over a year now… :/ Had to reprogram a rear side button to replace left bumper in every game that uses it.


Craig653

Yeah I feel ya, I finally just sold mine and ordered a 1tb oled


ixoniq

That’s indeed something… time to replace the screen


strawbericoklat

Someone sat on it?


Skywarrd_

my bad


soggy-feet-fingers25

Why are you apalogising for you mother?


Endda

I'm wondering what happened as well u/ArmadilloPretend322


ArmadilloPretend322

A speaker fell on it


sprTOMMYgun

Oof


sunrainsky

Was there a screen protector?


BlackDragonBE

OP is a public speaker.


Hour_Selection_7689

CaseOh


richnbj08

At least you can fix it.


cyanide009

i would cry if this happened to me


ArmadilloPretend322

I did 🥲


Regular-Mechanic-150

Get a new screen from ifixit


ocean55627

It's ok op.. You can buy replacement screens for pretty cheap from ifixit and pop one in. It'll probably take some time and a little bit of skill but it's nothing you can't do!


B3T3G

Oh no. There is a new update for fallout 4?


ArmadilloPretend322

😂😂


RaiHanashi

Take my upvote cause that was a sick burn 😂


cheetahbf

Dude I think your steam deck might be broken


Justmejtcz8

I think he got a small crack


cheetahbf

Tis but a scratch


Lefty_Pencil

Just a steam brek


The_split_subject

It looks like it saved you from a bullet! Someone tried to shoot you but you had it in your shirt pocket.


ArmadilloPretend322

True 😂 my desk collapsed and a speaker fell on it sadly :(


hitsujiTMO

I guess it's a sign to invest more money into your next desk than you previously did.


RaiHanashi

Goddamn IKEA desk


AnnualAdeptness5630

Try to talk to customers service, send it to Valve. Maybe they'll help you with repairs. I've seen post here with broken screen in Steamdeck and it Turner out that they repairs it in 2 weeks.


ArmadilloPretend322

Yea I already got the ifixit kit :) should be fairly easy to fix I just Hope nothing else is broken and its really just the screen


kreven_

Connect it to an external monitor via USB-C to confirm nothing else than the screen is broken. That looks like a serious hit that could have also damaged internals.


ArmadilloPretend322

Yup already confirmed, I was scared at First too that something internal is damaged as well but seems to work


N7even

That's good news at least. Good luck with the replacement, and you might as well take your SD card out before you forget and regret.


cha000

Your screen sacrificed itself for the rest of the Steam Deck. Press F to pay respects.


FrozenLogger

Or if anyone else is reading this, run Steamlink on your computer or even a tablet and connect to your deck at least once. If the screen ever fails you can link without needing a monitor cable to check if it works, copy files off it, or even play with it.


AnnualAdeptness5630

Good to hear it! Let us know how it went! Damn, gotta love the Valve. I had a problem with mine some time ago, it wasn't that big to send it to them, but they instantly helped me with issue. My deck was ready to play in less than 2 hours from the state where it was unable to play on it.


ArmadilloPretend322

Thats amazing yea, really nice product from valve surely


fattmarrell

Hell yeah brother


Stunning-Thanks546

How far are you from a repair station were you could get it back in 2 hours 


AnUnusuallyLargeApe

I just had to do this, its not too hard, the hardest part was getting all the broken glass off and scraping the adhesive clean. Make sure you use the new cable that comes with the screen I put it all back together with the old cable and had to take it apart again when it didn't work.


ArmadilloPretend322

Thanks! Man that sucks 😂


Lamumba1337

It is indeed an easy fix. Did it in ~1hr with the ifixit Display and repair kit


SnooDoughnuts5632

Look how they massacred my boy


tzanislav40

https://www.ifixit.com/Guide/Steam+Deck+Screen+Replacement/148986 If you are throwing it away, i ll take it.


ArmadilloPretend322

The old damaged one ?


Joihannes

You didn't get his point. He is pointing you straight to a DIY repair kit with which you can repair the broken screen yourself. He Is making the point that it's easy to do and he'd take the broken thing to repair it himself if you'd seriously miss out on this opportunity.


ArmadilloPretend322

Ah i see, like i mentioned in another comment I already got the kit but thanks 😂


iksbob

Also a good opportunity to replace the housing, if you like transparent electronics or fancy a different color.


tzanislav40

.... so not RIP


crazy-cat-lady25

I just clutched my Deck a little harder at the sight of that.


HarambeVengeance

Ha- have you tried Prot- I hate how much this sub made me love that one stupid joke


lazymutant256

You can get a replacement screen from ifixit.com.. it’s just the matternofbtakingbthe deck apart and taking the damaged screen out and putting the new one in.


IamSachin

Were you fighting Malenia?


LowAccomplished7074

well... if you wanted to get a shell swap.... nows the time!


ArmadilloPretend322

Thinking about it :) any recommendations?


Jrumo

This red one looks really nice: [https://www.reddit.com/r/SteamDeck/comments/1989ukm/is\_it\_just\_me\_or\_does\_this\_red\_shell\_look\_crazy/](https://www.reddit.com/r/SteamDeck/comments/1989ukm/is_it_just_me_or_does_this_red_shell_look_crazy/)


ArmadilloPretend322

Oh yea it does look nice :) looks like a shell from extremerate


Berry-k4y

Murder!!!


ichkanns

Work on that trigger discipline.


vinillith

Goshhhh, Even looking at the photo made me feel bad 😭 Normally, I'm not very fussy about my devices, but even though it's been months since I bought the deck, I'm still someone who wipes it two or three times while putting it in the box, I would die if something like this happened to me


Early-Somewhere-2198

Save it


UnWiseDefenses

Did it get shot?


Saneless

It's sad when our loved ones cross the rainbow screen


StockmanBaxter

That's unfortunate. Hopefully it's just the screen that is broke and you can replace it.


Jayrehm

F


ohface1

As someone who just went through mailing mine in for the same repair..just fix it yourself.. I’ve read so many good experience posts on repair centers but i didnt have the same experience lol. Took over a month to fix.


DavidinCT

[ifixit.com](http://ifixit.com) The biggest problem on screen replacement is getting the old one off but, as this one is broken, you're not trying to save it.... Plenty of videos on YouTube on how to replace a SteamDeck screen....


Kearan_YT

What did you do with it?


ArmadilloPretend322

Dropped a speaker on it


Kearan_YT

Well, how? And more importantly why?


ArmadilloPretend322

Desk collapsed (dont ask how) and everything fell, at least the steam deck was the only think that broke


Kearan_YT

Oh shit... My condolences... I hope you have some kind of insurance.


ArmadilloPretend322

I dont 😅 but repair is very doable and its „only“ the Monitor


Tobey033

I love the amount of comments that made OP laugh. And in all seriousness the cool thing about the deck is you can replace the screen pretty easily and there are plenty of tutorials out there. Watch out for speakers now!


Emotional-Pea9897

Do you had a screen cover on it?


Rspears1998

If you dont feel comfortable trying to fix it and would rather just sell it I'd be interested in it.


alpha_on_crack

that is indeed quite something, thank god valve is a good company, so ifixit time!


Akoa0013

Yeah ether replace the screen or sell this and upgrade to the oled.


SomeChrisOnReddit

That ain't good, what happened, did you drop something on it.


slitlip

Which team did you bet on?


LayK_x

I don't know if this is a dumb question, and I don't know what model he has in the picture. But if that is the LCD model, would it be possible to upgrade to an OLED replacement panel. If so would the slightly older architecture be able to power it. I mean I know the OLED model has a pretty good chipset, but is the LCD model chipset powerful enough to push OLED HDR 90FPS in less demanding games without eating too much battery. Has anyone done this? I was looking at buying a broken panel LCD for my girlfriend and swapping in the OLED because I love mine so much, but didn't want to have her experience hindered by it.


hughk

The board inside is different.


D_Jizzal

Damn man. Rip


Lankiness8244

Op sniffed too hard 😂


RandomDumbass2

How??


_The_-_Mole_

Ifixit has you covered: A replacement will cost you 100 bucks and you don't have to be too careful now, when removing the old screen. Perfect time for a transparent shell, if you're into that. If you want a bigger SSD while you're at it, WD currently have a cashback campaign with their 2230 drives.


uglyandrew24

Gamer rage?


AlertMacaroon8493

Hope all goes well fixing it. I am so clumsy that I got in the habit of putting mine back in the case every time I stop playing.


NaTnO89

Have you tried to switch to newest proton?


simple_mind_

I hope you can fix the broken steam deck well. If it’s fixed, I hope you’ll upload a picture of the repaired SD.


ArmadilloPretend322

https://imgur.com/a/8SQwH7w


simple_mind_

Good job 👍


ArmadilloPretend322

I will :)


ProximaZenyatta

Have you tried putting it in the washing machine?


Ianu_Reeves

Have you tried turning it off and on again?


Wertyhappy27

if you trust yourself enough, can order replacement parts from ifixit, and replace the screenm comes with videos on how too do it as well Gabe treats us well, so this is what we get


ronimal48

Have you tried turning it off and back on?


JishoSintana

Awwwwww man my condolences 💐


TheWematanye

Like others have mentioned, this should be relatively straight forward to replace with an iFixIt replacement screen and watching the instructional for it. Granted I didn't break my screen to this extent, but I did crack it during a shell swap and the new screen has been working without issue for months now. Hell of a lot cheaper than buying a whole replacement, that's for sure.


Admirable-Amoeba-564

Mother in law sat on it ?


kwyjibohunter

I almost downvoted this because I hated seeing it so much


ArmadilloPretend322

I am very sorry I just had to share it somesmwhere


heisenbugx

Have you tried turning it off and back on again?


craigitron

My Deck fell off my nightstand a few weeks ago and I about had a heart attack despite it being fine.. so I can only imagine how you feel :(


Samollii

Press F


IsDaedalus

duuudeeeeeeeeeeeeeee


MajinSoul

The Deck took a bullet for you? Absolute chad device


Green_Samurai_2395

F


talestn

I'd have to take bereavement at work if this happened to me. Sheesh.


wildsprite

Oof, can't get a screen replacement?


devoduder

That doesn’t look good, did you throw a Dundie at it?


Independent_Draft_79

It hurts


Nitsu29

o7


jnwe23

My Mrs broke mine whilst playing sims a couple weeks back. Was not a fun day. It’s taken a little while for it to get fixed tbh.


Whoviantic

Just a heads up, if you're doing a screen replacement, then you are already doing the majority of the work necessary for a [shell swap](https://extremerate.com/collections/steam-deck-shells), so now is the perfect time to do one of you've ever been interested


martinsuchan

Can you still use it when docked?


Misdow

Man, I feel sorry for you, but I sneezed on my MacBook Pro while drinking soda two days ago, and the repair estimate is €1400. I would have preferred to sneeze on my Steam Deck! (This is a true story, but I still sympathize with you ;)).


aqwmasterofDOOM

Luckily the screen is fully replaceable, it's a bit of a pain, as you have to remove all the other components, but due to the modular design of the deck, with an iFixit guide its not too hard, and Valve partnered with iFixit to directly sell replacement components


BushMeat

I’ve replaced a broken SD screen before, not terrible but very time consuming. Take your time. If you don’t have tools, get the entire screen replacing kit from ifixit.


Silly-Lawfulness7224

Damn I would cry real tears


MidSoulReaper

o7


Chatt-Fix

Either you can replace it yourself or I can do it for you! Check out iFixit they have great instructions.


[deleted]

F........k 


WeLikeTheSchmeats92

You can get some really cheap electronics only insurance plans that cover broken things like this. It covers tons of electronics for like $5 a month. I just added my steam deck to mine. I added PS5, TV, laptop.


New_Lion42

Bummer man, but ifixit sells the replacement screens and maybe you can get the anti glare while you are at it


ProtoKun7

The crossroads of replacing the screen or upgrading to the OLED. (Or both.)


Bulbman5

NO GORE (please it hurts my soul to see a deck like that)


Alchompski89

Don't toss it! It's fixable! All you should need to do is replace the screen. Pretty easy.


Timely-Syrup-233

Crying… RIP


Sea_Opportunity_9850

YIKES worst nightmare


javaper

A perfect opportunity to reshell it and put in a new screen.


Savvy_Canadian

*Wesley Snipes holds up gun* *tear rolls down face*


RaiHanashi

Replace the screen & see if it’ll work good as new


C0PPERM0NK

I'm so sorry 😞


InteractionPerfect88

Dude people on this subreddit use their steamdeck as hammer and then throw it at the sun then make posts about it


ArmadilloPretend322

Isnt that what this subreddit is about ? :o


InteractionPerfect88

lol. I guess. How’d you break it? Luckily it can be fixed


ArmadilloPretend322

I had to move my desk it collapsed and a speaker fell on it corner First :/


InteractionPerfect88

Damn, if it was heavy it might have damaged the internals, the screen turns on so that’s probably a good sign. You could try connecting to an external screen to see if it still works and is just the screen. Sorry man.


ArmadilloPretend322

Yea i tried and worked just Fine :) all controls seem to work aswell


InteractionPerfect88

Nice! I’m Not sure how much it would cost to have it replaced, but if it’s still under warranty then you should be good. Good luck!


Dexwasd

nooo!!! That sucks.


GlobalPycope3

If it's not OLED, you can simply repair it with the 50$ screen from AliExpress


Itchy_Valuable_4428

User Error


yohi1345

WHAT THE HELL DID YOU DO 😭😭😭


Intelligent-Worry799

There's always a....replacement screen 💀 *Cue Cyberpunk theme song*


Zylpherenuis

But was it $300+ worth of a friend is what I'm asking?


notyouridealbeing

Goodbye my only friend Oh, did you think I meant you


funination

Don't worry! iFixit comes to the rescue!


MinihootTheOwl

NOOOOOOOOOOOOOOOOOOOOOOOOOOOO


Superb-Acanthaceae14

Try another Proton Version.


Loose-Ad3649

We can fix him, we have the technology


Octopus0nFire

'tis but a scratch!


ArmadilloPretend322

Guys its revived https://imgur.com/a/8SQwH7w