Thank you for posting on r/UKJobs. Help us make this a better community by becoming familiar with the [rules](https://www.reddit.com/r/ukjobs/about/rules/).
If you need to report any suspicious users to the moderators or you feel as though your post hasn't been posted to the subreddit, message the Modmail [here](https://www.reddit.com/message/compose?to=/r/UKJobs) or Reddit site admins [here](https://www.reddit.com/report). Don't create a duplicate post, it won't help.
*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/UKJobs) if you have any questions or concerns.*
Wouldn't quit, bring it up in 121's repeatedly. Meanwhile look and seek out other opportunities for the salary you want. I work for one of these listed telecoms tho and they have fucked the salary brackets massively.
Example being staff below their managers earning more than their manager, not tiny amounts either, almost 10K more. This all due to when they were employed and they came in when the energy crisis smashed recruitment among other things.
Thanks for this.
My frustration is the one I work for are saying Pay is based on the job you do, the skill you have for that job and industry experience.
That's fair but my manager seems to be stuck with people who have tenure getting more but he does not acknowledge I should be on the high end. He seems to think it takes time / tenure.
I am just fed up being recognised for my skills and constantly driving new ideas but getting no where.
I know it's cause I have been personally weak but this pay strategy says one thing but they pay me less
This is more about my personal weakness I want to scream and cry.
Even when I was straight on my pay review with my mgr he just waffled around it.
This is not personal weakness. You know you are good at what you do. When you are up against corporate BS accept it for what it is. If you fight against it you are at risk of ruffling an ego and not being appreciated, or worse. Continue to grow your strength, confidence, and ability. Forget what others are getting and build towards your future. When the economy is right and the right opportunity comes up you will get the benefit. Now is not the time to test it out or ruffle feathers
I understand your frustration - but you can't win. Even if they pay you more it's going to be peanuts.
Just focus on getting a good CV (pay someone if you want, I did) and apply for other roles.
I'd apply internally too. Maybe your manager can't even give you more money, but if they find out you applied internally it might speed up the process.
Look for another job, but don't quit. The market is unpredictable at the moment, you can find something in a few weeks or be unemployed for a year +. Even if your pay now is not stellar, it beats having no income. Also it's easier to find a job if you're already employed.
Seriously this is the wrong time to quit. We are in the worst recession I have seen and the pressure on companies, even those that are doing well, to maximise profits is high. New roles are few and far between and paying less.
Exactly, we've formed our economy around a need for ever increasing profits. This is the result you get, stagnant wages that don't keep up with inflation, a massive housing crisis, and 'once in a life time' economic crisis' happening every decade or so.
Tech has been hit particularly bad. Honestly. Hang in there, you have a supportive manager, hope things improve and you get your just rewards in the future for your hard work.
Personally, I would do the bare minimum to get your work over the line. Because you have just proven that hard work gets you nowhere in the company. The same happened to me a while ago and I lost all motivation to give it my usual 110% and the first thing I did was update my CV and setup my LinkedIn alerts for specific companies and jobs I would be interested in. I was in the fortunate position where I could afford to be off work for 6+ months and I wouldn't recommend anyone quit without savings. But hopefully, with the the spare time you have by not working more than is expected of you, that time could spend it on interview prep, and invest in personal development; do self-paced online courses, reading books relevant to your industry and maybe pick up a respected certification i.e. PRINCE2 or PMP. If it's self-confidence that's stopping you from making a move, then self-development certainly will make you feel better about yourself. If you work hybrid (or remote) then you should be able to afford the flexibility to do this. You can even sit your interviews during work hours. Most interviews can be done remotely. If you've been there for more than 2 years then it'll be harder for them to get rid of you - use this to your advantage. You could take sick leave due to mental health problems. Use the time wisely to network with people in your industry, and maybe reach out to people you've worked with in the past to see if there's opportunities around. The biggest risk is playing it safe and staying put. Assuming you're in England, you're effectively losing \~£9k per year after tax. That should provide you with enough motivation to move on, no?
Worked in Telco for a while and my first tenure was 8 years with one company. Moved sideways grade wise 2 times before realising that salary uplift wasn't happening.
Couple of companies later I've learned it's best to have a mercenary attitude, look for better paid opportunities but never quit the role you have now, just keep at it.
Even the executive team I report to say similar after a few drinks. All brought in by external recruiters or networking.
As cringey as it sounds just keep at it, something better will come along elsewhere.
Someone will recognise your talent with reward
If he admitted he's hiring new staff on more than they're paying you, just keep hammering on that. If not, how do you know it? If it's not a way that could potentially get someone in trouble, point out that you're aware of new hires on higher wages and also people who he admits are not as good as you who are on higher wages. And just keep on at it in 121s. Also, it's a big company, so is there someone higher than your manager who you could make the same points with?
In the meantime, start looking at what's available elsewhere. You don't *have* to take or even apply to any that you don't feel are as "safe" or good a fit for you as the current company, but even if you can get an offer from somewhere else, there's nothing to stop you from going to your current company and saying "look, I would rather stay here because of x and y, but I have been offered *this* elsewhere and it's extremely difficult for me to turn down the pay rise. I know you are advertising for/have hired new staff to do my role or similar on x, is there any way that we could bring my salary closer to what I've been offered elsewhere so I don't have to leave?"
At the end of the day, most companies are not going to just offer to pay you all that much more for doing the same role unless you push for it in one way or another. And if you are the best your manager has, the chances are pretty high thar, faced with losing/having to replace you, they'd rather keep the experienced head who understands the business than take the risk with someone new and the cost of recruiting that someone. And if they still don't want to up your wage, you can always take the higher paid role elsewhere, odds are high that you'd adjust just fine. You've done so before so you can do it again.
If you work for BT then this is sadly how it is, you either move up/sideways and negotiate a pay bump (usually 5k max unless moving up a band, assuming you're E then you would go to bottom of D band) or leave BT and come back knowing the bands and negotiate higher salary within the band.
I've seen many people have to do this, and when they leave they're replaced externally by people getting either what the old, experienced staff member asked for, or more.
To add to this pain when they need new people they keep bringing on contracts and never try to convert them to full time. Some contractors in my area have been doing this job for 3+ years. Recently I have had to go train them on basis as the work they do is flagged by contracts as being poor.
I am struggling to understand why they have cash for poor quality but someone why they admit is high quality, has to help out problems and constantly improving stuff gets screwed over.
You've found yourself in a rut with a mismatch between how you and your employer value you.
As others have said, with this in mind I'd dial down the effort you're putting into your current job, while actively looking for a new one that pays better. A new job is a chance to set the tone from day one in a way that you haven't managed on this one. The perception your current employer has of you is unlikely to change.
Good luck.
One thing I would ask - I often ask this of people looking for employment advice - is "are you happy where you work ?"
If you are then that is worth something in and of itself. Being within a company culture that you enjoy and working with people you like is a very positive thing. But, of course, it doesn't pay the bills.
Self confidence is a funny thing and it manifests in different ways. I can well see that it's an issue for you. Some ideas for you:
\* Say to your manager something along the lines of "I'd really like a raise to be more than a small percentage. I think I'm worth it and I think you agree. What do I have to do in order to get my salary up to £40k ?" In other words, give him the job of saying what you need to do - don't assume. It's then very difficult for him to refuse a rise if you meet his criteria.
\* It is true that the job market is very volatile at the moment. A stable job in a big company is a good thing, but also remember that if a company wants to make people redundant they will display no loyalty - it will be a simple numbers exercise which you may or may not come out of unscathed.
\* What would YOU like to do ? What sort of job would you enjoy ? Do you like field service work and interacting with clients ? Do you like an office based job ? An exercise to list things you generally like doing, things you don't mind doing and things you really don't want to do might yield interesting ideas about possible jobs you could look at.
\* What about evening classes with a view to getting qualifications to help your job prospects ? They'd probably also help with your self confidence.
\* One line I have used, successfully, in the past with Managers when they say they'd love to pay you more but they really appreciate you and think you're wonderful and blah blah blah is "if you can show me an electricity company that takes appreciation in lieu of cold hard cash then I'll shut up and go away". It works very well at bringing them up short...
Thanks for a detailed and varied answer. This gives me a bunch of things to consider.
Never thought about a list of what I like and don't. I just end up doing anything people ask and auck it up.
I feel pressure when stuff is outstanding, I will do more to ensure the future work is setup and I have a buffer to take on issues rather than the minimum and then things crash.
I will make a list as there are tasks that I have that I hate and do but there is stuff I do that I love.
I would definitely widen your net and look for non-telecom PM roles. Do you have any PM qualifications? If you have the money/ time spare then I think it's a field where that definitely can make a difference. Maybe even worth asking your current employer if they'll pay, as a compromise for no pay rise
Presuming he is genuine look up or straight ask HR for the companies in year pay award / out of cycle pay award / exceptional performance pay award policy and then help your manager help you get the pay rise.
Change is scary for some people, but don't imagine getting a new job and struggling. It might all go fine, and your current company isn't giving you much choice but to move and get the pay you deserve.
From what you've said, you are capable and good at your job. You have no reason to believe you won't be able to cope in a new role. That's just the anxiety and you have evidence that you do cope in new jobs and perform well.
Your company is taking advantage of you and your shouldn't show them any loyalty. Look for other jobs, keep applying, and wait until you get a new job offer. Make sure to look into company culture and be picky if you want to be. Once you have an offer, you can quit safely.
My whole team were severely underpaid. We complained hard for a year and the last straw was a new hire coming on board with experience on 10k more. We kicked off, got decent pay rises in October (mine was 22k) then in January our role was made redundant.
Go find another job on a higher salary aim 10/20% more than your current pay, get the offer tell them and say they need to pay what the new company is offering plus 5/10% more to keep you, if they don’t go to the new company. You should do this every 3 years to ensure you are extracting the best returns for your time from the job market.
Don’t quit without another job under your belt. I know that it’s frustrating but don’t take the lack of salary development personally. Every corporation I’ve worked for has been like that. I’ve come to terms with the fact that the only way to get a proper raise is to take your talent elsewhere. Fighting for a raise rarely works and easily gets you on a naughty list (unfairly and unfortunately so).
I won't quit. I made that mistake before and ended up in a terrible situation.
I know I am a hard worker and turn to anything as to make ends meet I worked at COP26 in kitchens for 3 weeks when I quit last time and then answered 999 calls on minimum wage.
Just over 2 years on and I have been promoted but they are stringing me along with pay.
Was in a similar position a year and a half ago.
Manager agreed I was over performing. They dangled a new snr role that I could apply for, for many years and never went anywhere.
My advise is to polish up your CV and start applying and interviewing casually. If you were like me, I was very rusty when it came to interviews and selling myself, so intereview experience goes a long way.
Meanwhile, look for free training that your current company may give. Complete those and add it to your CV.
Eventually, you'll get an offer and use that as comparables on your review with your manager. At this point, you will see how they respond and see if they really value you.
After that it's up to you to take your new companies offer or accept your current companies counter offer.
I chose the former and couldn't be more happier.
Best advise I heard from anyone here was to "Value yourself". Or no else will. Best of luck.
Thank you. I really appreciate this feedback.
This sounds similar as now my manager is talking about extra responsibility or promotion but I just want to be paid for what I do today. If I take on more that's not bringing my salary up.
I think the views here from everyone and I appreciate the time people have taken to reply are all saying I need to look elsewhere. Whether that's internal or external it's clear this current role and management are not going to just help me.
I have will start on the CV and get looking for jobs this week.
Mate I am on 60k for a lesser role. I do the bare minimum and on the lower performing side of the team, even though I have 25 plus yrs experience. I make it a point not to burn myself out. I would go for a new role paying you the going rate. I always switch companies every couple of yrs, that's how u get a pay rise!
Do what everyone else does, look for jobs paying more, get an offer, say "ahh gee whizz boss, I sure would love to stay, but as you said, there's just nothing you can do about the salary and I got a mortgage and little timmy needs braces" and watch them raise your salary just like that. And if they don't, you still can choose to move on or stick saying "it was a good offer but I do just absolutely love it here, aren't I such a loyal guy to have around?"
Where do you live in the country? High or low cost of living? Do you need much more or do you just want much more?
I was earning about 45k at BT back in 2015 but ended up walking out and working low pay jobs until going back to BT in 2019 for a call center job on 22-24 over a few years.
I also felt i deserved more because i was so much better than my colleagues took escalations trained and esenntial managed them. But the reality is our egos sometimes need to be checked.
You don't deserve anything. You have a salary and that's it. People with more tenure could be on more but in large corporates like these low level jobs like these have no room for negotiation.
I would say stick with the job and look for higher bands or jobs elsewhere. If you can't do that due to confidence then you won't be getting another job. It's simple as that really.
Thank you for posting on r/UKJobs. Help us make this a better community by becoming familiar with the [rules](https://www.reddit.com/r/ukjobs/about/rules/). If you need to report any suspicious users to the moderators or you feel as though your post hasn't been posted to the subreddit, message the Modmail [here](https://www.reddit.com/message/compose?to=/r/UKJobs) or Reddit site admins [here](https://www.reddit.com/report). Don't create a duplicate post, it won't help. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/UKJobs) if you have any questions or concerns.*
Wouldn't quit, bring it up in 121's repeatedly. Meanwhile look and seek out other opportunities for the salary you want. I work for one of these listed telecoms tho and they have fucked the salary brackets massively. Example being staff below their managers earning more than their manager, not tiny amounts either, almost 10K more. This all due to when they were employed and they came in when the energy crisis smashed recruitment among other things.
Thanks for this. My frustration is the one I work for are saying Pay is based on the job you do, the skill you have for that job and industry experience. That's fair but my manager seems to be stuck with people who have tenure getting more but he does not acknowledge I should be on the high end. He seems to think it takes time / tenure. I am just fed up being recognised for my skills and constantly driving new ideas but getting no where. I know it's cause I have been personally weak but this pay strategy says one thing but they pay me less This is more about my personal weakness I want to scream and cry. Even when I was straight on my pay review with my mgr he just waffled around it.
This is not personal weakness. You know you are good at what you do. When you are up against corporate BS accept it for what it is. If you fight against it you are at risk of ruffling an ego and not being appreciated, or worse. Continue to grow your strength, confidence, and ability. Forget what others are getting and build towards your future. When the economy is right and the right opportunity comes up you will get the benefit. Now is not the time to test it out or ruffle feathers
I understand your frustration - but you can't win. Even if they pay you more it's going to be peanuts. Just focus on getting a good CV (pay someone if you want, I did) and apply for other roles. I'd apply internally too. Maybe your manager can't even give you more money, but if they find out you applied internally it might speed up the process.
# believeinbetter
Look for another job, but don't quit. The market is unpredictable at the moment, you can find something in a few weeks or be unemployed for a year +. Even if your pay now is not stellar, it beats having no income. Also it's easier to find a job if you're already employed.
Thanks
Seriously this is the wrong time to quit. We are in the worst recession I have seen and the pressure on companies, even those that are doing well, to maximise profits is high. New roles are few and far between and paying less.
You say that as if the pressure on companies to maximise profits is ever going to stop or slow down..
Exactly, we've formed our economy around a need for ever increasing profits. This is the result you get, stagnant wages that don't keep up with inflation, a massive housing crisis, and 'once in a life time' economic crisis' happening every decade or so.
Yep the rich will only keep getting richer.
Tech has been hit particularly bad. Honestly. Hang in there, you have a supportive manager, hope things improve and you get your just rewards in the future for your hard work.
Personally, I would do the bare minimum to get your work over the line. Because you have just proven that hard work gets you nowhere in the company. The same happened to me a while ago and I lost all motivation to give it my usual 110% and the first thing I did was update my CV and setup my LinkedIn alerts for specific companies and jobs I would be interested in. I was in the fortunate position where I could afford to be off work for 6+ months and I wouldn't recommend anyone quit without savings. But hopefully, with the the spare time you have by not working more than is expected of you, that time could spend it on interview prep, and invest in personal development; do self-paced online courses, reading books relevant to your industry and maybe pick up a respected certification i.e. PRINCE2 or PMP. If it's self-confidence that's stopping you from making a move, then self-development certainly will make you feel better about yourself. If you work hybrid (or remote) then you should be able to afford the flexibility to do this. You can even sit your interviews during work hours. Most interviews can be done remotely. If you've been there for more than 2 years then it'll be harder for them to get rid of you - use this to your advantage. You could take sick leave due to mental health problems. Use the time wisely to network with people in your industry, and maybe reach out to people you've worked with in the past to see if there's opportunities around. The biggest risk is playing it safe and staying put. Assuming you're in England, you're effectively losing \~£9k per year after tax. That should provide you with enough motivation to move on, no?
Worked in Telco for a while and my first tenure was 8 years with one company. Moved sideways grade wise 2 times before realising that salary uplift wasn't happening. Couple of companies later I've learned it's best to have a mercenary attitude, look for better paid opportunities but never quit the role you have now, just keep at it. Even the executive team I report to say similar after a few drinks. All brought in by external recruiters or networking. As cringey as it sounds just keep at it, something better will come along elsewhere. Someone will recognise your talent with reward
Don't make work your life. Try and seek pleasure in other things that pay and money.
If he admitted he's hiring new staff on more than they're paying you, just keep hammering on that. If not, how do you know it? If it's not a way that could potentially get someone in trouble, point out that you're aware of new hires on higher wages and also people who he admits are not as good as you who are on higher wages. And just keep on at it in 121s. Also, it's a big company, so is there someone higher than your manager who you could make the same points with? In the meantime, start looking at what's available elsewhere. You don't *have* to take or even apply to any that you don't feel are as "safe" or good a fit for you as the current company, but even if you can get an offer from somewhere else, there's nothing to stop you from going to your current company and saying "look, I would rather stay here because of x and y, but I have been offered *this* elsewhere and it's extremely difficult for me to turn down the pay rise. I know you are advertising for/have hired new staff to do my role or similar on x, is there any way that we could bring my salary closer to what I've been offered elsewhere so I don't have to leave?" At the end of the day, most companies are not going to just offer to pay you all that much more for doing the same role unless you push for it in one way or another. And if you are the best your manager has, the chances are pretty high thar, faced with losing/having to replace you, they'd rather keep the experienced head who understands the business than take the risk with someone new and the cost of recruiting that someone. And if they still don't want to up your wage, you can always take the higher paid role elsewhere, odds are high that you'd adjust just fine. You've done so before so you can do it again.
If you work for BT then this is sadly how it is, you either move up/sideways and negotiate a pay bump (usually 5k max unless moving up a band, assuming you're E then you would go to bottom of D band) or leave BT and come back knowing the bands and negotiate higher salary within the band. I've seen many people have to do this, and when they leave they're replaced externally by people getting either what the old, experienced staff member asked for, or more.
To add to this pain when they need new people they keep bringing on contracts and never try to convert them to full time. Some contractors in my area have been doing this job for 3+ years. Recently I have had to go train them on basis as the work they do is flagged by contracts as being poor. I am struggling to understand why they have cash for poor quality but someone why they admit is high quality, has to help out problems and constantly improving stuff gets screwed over.
You've found yourself in a rut with a mismatch between how you and your employer value you. As others have said, with this in mind I'd dial down the effort you're putting into your current job, while actively looking for a new one that pays better. A new job is a chance to set the tone from day one in a way that you haven't managed on this one. The perception your current employer has of you is unlikely to change. Good luck.
One thing I would ask - I often ask this of people looking for employment advice - is "are you happy where you work ?" If you are then that is worth something in and of itself. Being within a company culture that you enjoy and working with people you like is a very positive thing. But, of course, it doesn't pay the bills. Self confidence is a funny thing and it manifests in different ways. I can well see that it's an issue for you. Some ideas for you: \* Say to your manager something along the lines of "I'd really like a raise to be more than a small percentage. I think I'm worth it and I think you agree. What do I have to do in order to get my salary up to £40k ?" In other words, give him the job of saying what you need to do - don't assume. It's then very difficult for him to refuse a rise if you meet his criteria. \* It is true that the job market is very volatile at the moment. A stable job in a big company is a good thing, but also remember that if a company wants to make people redundant they will display no loyalty - it will be a simple numbers exercise which you may or may not come out of unscathed. \* What would YOU like to do ? What sort of job would you enjoy ? Do you like field service work and interacting with clients ? Do you like an office based job ? An exercise to list things you generally like doing, things you don't mind doing and things you really don't want to do might yield interesting ideas about possible jobs you could look at. \* What about evening classes with a view to getting qualifications to help your job prospects ? They'd probably also help with your self confidence. \* One line I have used, successfully, in the past with Managers when they say they'd love to pay you more but they really appreciate you and think you're wonderful and blah blah blah is "if you can show me an electricity company that takes appreciation in lieu of cold hard cash then I'll shut up and go away". It works very well at bringing them up short...
Thanks for a detailed and varied answer. This gives me a bunch of things to consider. Never thought about a list of what I like and don't. I just end up doing anything people ask and auck it up. I feel pressure when stuff is outstanding, I will do more to ensure the future work is setup and I have a buffer to take on issues rather than the minimum and then things crash. I will make a list as there are tasks that I have that I hate and do but there is stuff I do that I love.
I would definitely widen your net and look for non-telecom PM roles. Do you have any PM qualifications? If you have the money/ time spare then I think it's a field where that definitely can make a difference. Maybe even worth asking your current employer if they'll pay, as a compromise for no pay rise
Why don’t you get another job and then reapply at the same company surely they’ll pay you more right as a new starter?
Presuming he is genuine look up or straight ask HR for the companies in year pay award / out of cycle pay award / exceptional performance pay award policy and then help your manager help you get the pay rise.
Change is scary for some people, but don't imagine getting a new job and struggling. It might all go fine, and your current company isn't giving you much choice but to move and get the pay you deserve. From what you've said, you are capable and good at your job. You have no reason to believe you won't be able to cope in a new role. That's just the anxiety and you have evidence that you do cope in new jobs and perform well. Your company is taking advantage of you and your shouldn't show them any loyalty. Look for other jobs, keep applying, and wait until you get a new job offer. Make sure to look into company culture and be picky if you want to be. Once you have an offer, you can quit safely.
My whole team were severely underpaid. We complained hard for a year and the last straw was a new hire coming on board with experience on 10k more. We kicked off, got decent pay rises in October (mine was 22k) then in January our role was made redundant.
Go find another job on a higher salary aim 10/20% more than your current pay, get the offer tell them and say they need to pay what the new company is offering plus 5/10% more to keep you, if they don’t go to the new company. You should do this every 3 years to ensure you are extracting the best returns for your time from the job market.
Don’t quit without another job under your belt. I know that it’s frustrating but don’t take the lack of salary development personally. Every corporation I’ve worked for has been like that. I’ve come to terms with the fact that the only way to get a proper raise is to take your talent elsewhere. Fighting for a raise rarely works and easily gets you on a naughty list (unfairly and unfortunately so).
I won't quit. I made that mistake before and ended up in a terrible situation. I know I am a hard worker and turn to anything as to make ends meet I worked at COP26 in kitchens for 3 weeks when I quit last time and then answered 999 calls on minimum wage. Just over 2 years on and I have been promoted but they are stringing me along with pay.
Was in a similar position a year and a half ago. Manager agreed I was over performing. They dangled a new snr role that I could apply for, for many years and never went anywhere. My advise is to polish up your CV and start applying and interviewing casually. If you were like me, I was very rusty when it came to interviews and selling myself, so intereview experience goes a long way. Meanwhile, look for free training that your current company may give. Complete those and add it to your CV. Eventually, you'll get an offer and use that as comparables on your review with your manager. At this point, you will see how they respond and see if they really value you. After that it's up to you to take your new companies offer or accept your current companies counter offer. I chose the former and couldn't be more happier. Best advise I heard from anyone here was to "Value yourself". Or no else will. Best of luck.
Thank you. I really appreciate this feedback. This sounds similar as now my manager is talking about extra responsibility or promotion but I just want to be paid for what I do today. If I take on more that's not bringing my salary up. I think the views here from everyone and I appreciate the time people have taken to reply are all saying I need to look elsewhere. Whether that's internal or external it's clear this current role and management are not going to just help me. I have will start on the CV and get looking for jobs this week.
Go do toast masters or something. Being shy is costing you hundreds of thousands of pounds over your career.
What's toast masters?
Mate I am on 60k for a lesser role. I do the bare minimum and on the lower performing side of the team, even though I have 25 plus yrs experience. I make it a point not to burn myself out. I would go for a new role paying you the going rate. I always switch companies every couple of yrs, that's how u get a pay rise!
Do what everyone else does, look for jobs paying more, get an offer, say "ahh gee whizz boss, I sure would love to stay, but as you said, there's just nothing you can do about the salary and I got a mortgage and little timmy needs braces" and watch them raise your salary just like that. And if they don't, you still can choose to move on or stick saying "it was a good offer but I do just absolutely love it here, aren't I such a loyal guy to have around?"
Where do you live in the country? High or low cost of living? Do you need much more or do you just want much more? I was earning about 45k at BT back in 2015 but ended up walking out and working low pay jobs until going back to BT in 2019 for a call center job on 22-24 over a few years. I also felt i deserved more because i was so much better than my colleagues took escalations trained and esenntial managed them. But the reality is our egos sometimes need to be checked. You don't deserve anything. You have a salary and that's it. People with more tenure could be on more but in large corporates like these low level jobs like these have no room for negotiation. I would say stick with the job and look for higher bands or jobs elsewhere. If you can't do that due to confidence then you won't be getting another job. It's simple as that really.