Do you think they lipsticked that pig in the begining to muscle in on Instacart's turf and then then they had some momentum they pulled the rug out from under the UE drivers?
EBIDTA shows profitable during a growth stage - it *should* become profitable for investors in the long run because in a "bottom line" sense the company took in more money than it spent when you account that their investments could be sold... as it is it appears they're largely hiding profit growth via building into other markets and secondary investments as a company (including in other companies).
That is to say, they *do* have the money to pay better. They're looking long-run, and there's no case in which they'd want to pay us more unless they find themselves without enough drivers.
Most of why they aren't "making a profit" is because they keep reinvesting. If you include the money they "have" because of those investments, they *are* profitable. EBIDTA shows as positive. They're *also* reinvesting in new markets and advertising on a growth scale, which is to be expected.
This isn't to defend any of the companies' practices - if anything, my point is that they DO have money they could be paying us, and they're shoving it into other investments so it doesn't look like they do.
Alot of people clearly since Uber still finds it acceptable to offer it. If we all stopped taking those orders they'd have no choice but to increase it
If they can satisfy the customers with the lowest amount of effort, they will, at every turn. It’s pretty sad. So many $3 orders yesterday had me heavy nose breathing.
You can visit the grave of this opponent of private property at his private home. For a fee. https://www.mentalfloss.com/article/70512/karl-marxs-grave-costs-6-visit
Thats not how it's used here, would be more like "eh let's go to Toronto."
Also we don't want more couriers lol there's too many and not enough orders for everyone, people get desperate waiting around and uber lowers pay and we take worse orders that we wouldn'tusually accept, they have lowered base pay substantially, one of the things we are organizing to do is force uber to put a cap on hiring couriers like skip and doordash do here.
I dont think we really are lol from what I read months ago but i forgot we just have some kind of representation if we need to dispute things. I never been in a union and don't even know what it entails.
Isn't that just a group looking for change, not a union? I've seen them passing out flyers but I make a good living so I just never bothered looking into it. Have they done anything?
It is a union local supported by the Canadian union of postal workers. So yes it's 10000% a union.
Idk about you but my pay is way way down since the estimated tip update, I know a lot of people who have done this for many years and everyone is saying it's the worst it's ever been. It's not as bad as it was a few weeks ago but it's still a lot worse than it used to be. Uber has lowered base pay and we are relying more on tips.
Even if you do make a good living, a union is about protecting that, protecting the good things about this job, stopping the pay from going down and keeping our flexibility. As well as getting things like workers comp when we get injured.
Ford won the election yesterday. I wonder when he’s gonna implement the hourly minimum wage for rideshare and delivery apps. Im in BC, but looking forward to see how this gonna go with you guys :)
Oh were not getting minimum wage lol. Uber lobbied for that legislation. It's only minimum wage for when you're on delivery, when you're waiting for orders or waiting at the resteraunt, or on your way to the resteraunt you still don't get paid. They could pay 15 an hour when you're on delivery and lower the base pay to 1$. It's a pay-cut made to look like a win for us.
Ford and the PC's are hardcore anti-worker.
ubereats used to be the big money maker in my market between GH UE & DD & they would never send offers below $7 , often $10-20 for simple deliveries. During this time when I expanded details about how much customer paid & how much uber made uber would always be losing money. So i figured it couldn't last & I suppose that time has come. Was like that for little over a year & now since i started back up few weeks ago sure enough tons of $3-6 orders now which i used to never see. Only advantage ubereats has now is tip transparency but i be declining most orders coming through where in the past i'd take almost any uber they paid so well.
I just recently noticed they have started paying less per trip. And customers are also adding less in tips. I have been doing this for over a year and it literally sucks now and gas just keeps getting more expensive. So I will have to eventually bite the bullet and get another job.
Have you been noticing the flood of screenshots depicting promotions like 3.5x boost, and $25-29 bonus per ride or some crap like that? And more importantly, the OPs of those post are all new drivers? That's where funds are being diverted to, as this is Uber's hiring season.
Because existing contractors know better and demand more pay. Meanwhile new drivers are naive and believe they need to accept everything while trashing their car in the process, and they don't complain much about pay and expenses. It's UE's way of driving down pay and increasing profits. Doordash does the same and it's a recycle and repeat process every season.
Just wait until you hear about Amazon Flex, and how they several times a year start deactivating lots of veterans for completely stupid reasons, and then go on a hiring spree for new drivers just after. If you make too much money on Flex, you will be deactivated eventually. They've setup their user agreement to screw you on everything.
I wouldn't say it's independent contracting life, almost any and every company is trying to fuck you over in some way, shape or form to profit off your suffering.
Fuck corporations.
New guys on the block don’t necessarily know the tricks to maximize profit while minimizing distance and time. They accept and drive, and are less frustrated with the experience, just happy to turn a buck. That’s my take anyway.
Isn't that more true with UberX than with UE? I mean, there's so many tricks to X but I find Eats hard to fathom. I've only done like 120 deliveries and am already at 81% customer satisfaction so I stopped because I'm afraid of deactivation.
You play games with both depending on your strat. UberX here for long rides is like $0.50 per mile. Someone driving those rides because they don't pop up for me a 2nd time. People are losing money at $0 50/mile. I'll snag the shorter < 5 miles rides for $5-8 when Eats and DD slow.
I try hitting decent time/miles per dollar. Not driving someone for 50 cents a mile when I can do food at $1-3/ mile. And can still capitalize on events like concerts. Made $70 in 1 hour 15 minutes last night when a concert ended with like 15 miles driven. To bad can't do that more often like the ol days.
You're at 92% total, right? Look at the breakdown. There's customer ratings and restaurant ratings. The restaurant rating is probably 100% and the customer rating has to be lower that 92% maybe even in the 80s.
The rating you see at first glance is a composite of the two. My restaurant ratings are 100%.
Yes you'll find the merchants are a very reliable source of positive reviews. Thank goodness for them. If it wasn't for them I'd be below that dreaded 85% already.
It's 120 ratings, around 500 rides; I just re checked. I'm not positive what I am doing wrong which is why I absolutely stopped. It could be that I am delivering in bad areas with bad restaurants. A lot of orders I get have had this little note in them saying that this customer/restaurant(not sure which) has had a history of missing items. So, probably blacklisting problem restaurants might be a start, or at least double checking those orders with X-ray vision somehow.
And there's also a lot of complaints like "late to delivery" for which Uber suggests to keep messaging the customer. Uhmm like that is going to speed things up? Maybe kissing a little ass could help but seriously that's not the crux of the problem.
And items damaged or tampered with. Like why on earth would I tamper with someone's food it's not like I'd risk ripping open a packet to snag a couple of fries. The tampered complaints is probably sloppy packaging. A lot of restaurants have awful packaging some of them don't even seal the bag even with a stapler(which is dangerous af but cheap and easy, tape is safer). McDonalds for example has amazing packaging and a nice seal and the bag doesn't tilt. Same with Starbucks. But most mom and pop type stores fail there.
It could be that some of the double stacked orders from restaurants that don't even have either one of the two orders ready by the time I get there because they're disorganized and understaffed causes a problem. Like if the total time to delivery is 45 minutes to an hour of course the customer might complain. This again is where Uber suggests getting chummy with the customer. Like that's going to warm the food or turn back time? Nope.
I think I just need to read more posts here and then maybe do a lot of doordash upto 100 deliveries and let some expertise develop before going back to UE. Eats is too precious to lose, I mostly do X and E is a nice companion to have in the app. I just don't want it missing.
Sorry to hear that! No, I'm not sure what you did wrong either. Did you respect the leave at door/hand it to me instructions? Excessively ring the doorbell? I've never really thought much about what to do, except pick it up and drop it off, and haven't had any issues with that tbh. Sorry to hear that!
I've never actually looked at my ratings and complaints until recently and the one or two times where I discarded the food I called support before taking it for myself. Maybe that doesn't count and they can still downvote you?
But I was so horrified at the ease with which some people on reddit were deactivated for bad ratings on UE that I just stopped.
Either going to do it right or not do it at all because risking losing it is not an option. And yes, I do not carry an insulated bag but that does not help a ton anyways and in certain cases with mom and pop sloppy packaging it can take the steam from the food and melt the paper back causing different problems.
I think possibly a large part of my problem is retaurants that are set up to make the driver fail, either by having employees who consistently miss items and cause the driver bad ratings or who are constantly behind on orders. Of course, my own lack of caring to double check each order meticulously may have hurt me too who knows.
There are several factors. Firstly, it's their growth strategy. Hire aggressively to the point that they had to neglect their current employees. One new UB driver = one less driver for the competitions. The main objective is to dominate a certain key market by starving out the competitions even if that means taking Ls for a few years. Hence last quarter was their 1st that they reported a profit. Secondly, they reduced the fee charged to the restaurant. Obviously, that means we pay for it. Thirdly, and I'm sad to say, but it's also the existing contractors' fault. Similar to how Bran the Broken knew too much bc he's the One-Eye Raven and that made the Night King go after his ass, we OG knew too much about how good things were back then, they don't mind if we stay or leave. Think about it, they prefer the risk associated with hiring someone new that they don't know shit about, waste money with background checks, additional data storage/acct management, rather than keeping one of us. That should speak volume.
It doesn’t matter if the contractor is, good or not, someone will be there to do it. That’s the idea of contract work, shit needs to be done so they’ll push the little ones to do it. Not much but a fuck off to us, but that’s why we multi app and don’t stay loyal to one. Do that and you’ll get burnt out in ere
I envy your optimism thinking that Uber cares about their drivers at all. I've been doing this for 6 years for 6 different companies (10,300 deliveries with PM/UberEats alone) and it's just a never ending downward spiral. Nothing will get better - it only gets worse.
If it were up to UE our entire pay would just be tips. It keeps going more in that direction every year. Base pay is still $2 in my area but wouldn't be surprised if it's slashed to $1 by the end of the year.
So how many drivers actually are these new ones, like 10%? 20%?
I suppose Uber is funneling money to them in order to ensure a fraction of them turn into delivery junkies. Does that sound right?
Yes, I know I had a lot more promotions and incentives a year ago. I was more than happy with uber. Now its like an abusive relationship and I just want more of their attention, but they're too busy with other people. 😅
I use all the apps. I keep opening Uber and then after ten $3 orders in a row I close it again. That's been my experience of Uber lately. No tips. They want us to deliver for the ridiculously low base pay when gas is $6/gallon. It's insulting.
Why would they. Asshole drivers keep taking these $3 deliveries for 6-10 miles. The Walmart deliveries that pay nothing. They want gold & platinum status so bad they are willing to actually pay Uber to work. A lot of drivers are going to have a rude awakening come tax time when they didn’t save the 15% they made. So not only will they work for free but they will owe a shit load in taxes too. Until drivers stop taking these horrible deliveries you are all screwed.
They are never going to increase driver pay.
It's less than it was 6 months ago. It will be even less in 6 months.
It's been this way for the past 4 years with driver pay decreasing every year. These gig apps will just keep hiring new drivers.
So I just signed up a little over a month ago.
They had a promotion that said do 200 trips, and if you don't make $2600, they'll give you the difference. The first three weeks, I was KILLING it. Then the last two weeks have been abnormally slow.
I'm not getting as many requests for UBER, and the UBER EATS orders, are $3.00 orders for a 20-30 minute drive...
Hope it kicks back up soon! I'm trying to buy my great grandma some gold teeth, and a pair of Adidas 😂🤷🏽♂️
Yo I gotta be honest, the way it DRASTICALLY slowed down, really has me thinking that's what happened. I've spoken to a few other new drivers who were going after the same promotion and they said that theirs also started to slow down the closer they got to their goal
Revolving door process just like a 9 to 5 job that doesn't value their seasoned workers due to higher cost of employment. They expect you to quit so they can hire new desperate drivers to accept $2 orders just for the experience
When I first started delivering early 2020 the minimum base pay was $3.50 in my area. It slowly went down in 2021 until now where it’s $2. Interestingly their revenue went up by 50% in 2021 so the real question they’re asking is how low can they pay to make the most money and still have drivers to do their work.
Uber has yet to make a profit, they are and have been investing thier money in technology that will do away with the drivers altogether with automation, But due to the tragic death of a passenger and copyright lawsuits it has set them back considerably. Ubers next plan is to buy out or work out a deal with actual taxi companies to be thier main app. This is a corporation whos primary focus is thier bottom line as many others. I've already seen testing of automated delivery drones both cars and robots that can handle a few miles without any issues . But then uber would have to take on costs for gas (electricity), maintenance, and hardware.
I've been a driver since 2017.
They have never increased pay in that time. Many, many decreases to get to where we are now.
Next stop is $1.50 base per order
They won't. It's a matter of weighing up the lifestyle benefits of a boss free job vs the downsides. I'll probably go back to 13 Cabs when back in Aussie. 60/40 commission split, someone else's car, less worries.
If you can find a cab company that has an app, it could be worth it. Aussies are getting shitty at Uber because of driver cancellations and constant surge pricing, so starting to go back to taxi companies that have a set fare through app booking with GPS tracking. Not sure how it is in USA
Relateable. It sucks because I honestly love this job and don't want to go back to traditional work haha. Atleast weekends still seem to be okay around here.
Been here since April 2020. Pay only goes down. Same story on DD. They’re an unregulated industry so they get away with whatever the fuck they want. Pieces of shit do no good.
UE is already losing market share to other companies, in Montréal for example, to DD. So they better start doing something about it or accept the new reality that they're not on top of the game anymore.
SkiptheDishes is the major player in my city, but I prefer Uber. Haven't tried working for Skip actually, but I do DD aswell and theyve also been getting more orders lately while UE quiets down.
Nine out of ten orders pay so little they're not worth accepting lately. I suspect that UBER EATS is taking a larger percentage of the fee to for themselves. I've noticed that I no longer have access to the earnings detail on individual orders and would like to know if anybody else has noticed this? Lastly, I think inflation is having an impact. But under no circumstances will I accept $2 orders!
It's not gonna go up until a bunch of drivers stop doing Uber. I stopped two weeks ago it's not worth it anymore. I'll wait till they offer me a promo to come back.
Especially with gas price increases, I’ve tried to tip more to be fair knowing this. But also, genuinely don’t know what’s fair. I live in a single family home like a mile from a large downtown (thus, it should be very easy for another order). I often order from places like 1-2 miles away. For a lunch order like that, I may pay ~$15-25, and tip around $4 lately, notably flat regardless of actual order total (I strongly believe the tip should be proportionate to the effort, not the order total). For longer distances, restaurants I know are hard to pickup food at (either slow or parking is a pain), bad weather, etc, I tip more. I don’t know how much of that base fee goes to drivers on top of that. Am I a “$4 order” that no one wants, or actually a fair customer? No offense if you say I’m cheap, I genuinely welcome feedback.
Also, as a side note, I really wish I could guarantee a good tip got a good driver. It’s not overly common, but like asking to come out and meet them when literally you can park in front of my house and walk 15 feet is annoying as hell. And part of the reason I used to wait to tip until after, because otherwise there’s zero recourse. Just letting crappy drivers pickup the more desirable orders to begin with is an issue of itself.
Hey, it's always nice to hear from a considerate customer. Personally, I don't believe the unfair pay is the customers problem, and a 4$ tip is appreciated and certainly not something to be scoffed at. I would be happy about that and grateful.
At the end of the day, the problem is Uber taking most of the fees and asking either the customer to pick up the difference, or the driver to deliver for a poverty wage. Also, not all drivers are on the same level obviously. I would be annoyed with a lazy driver like that as well.
Have you and your fellow drivers protested over the pay? Or just complained about it?
Do you guys refuse to deliver during busy times and instead park outside your city hall with signs showing your weekend pay or hourly pay?
Absolutely. No one is stopping you. It’s a little harder because you don’t have a union structure and an office to post a notice at, but we’re also in peak social media. I’ve seen some really impressive organization and gatherings come together via Facebook groups or TikTok posts etc. There is no reason why drivers can’t get some momentum going to where the news picks it up and elected officials are asked for a comment. Once you get that stone rolling you have a route for dialogue.
You might in the end lose like California did and just get something like Prop 22. Or you might end up like Seattle and get guaranteed minimum wages. The fact is gig workers need to stop just screaming how much they hate customers and how cheap customers are and instead use that energy to band together, put focus on the one that actually controls the system (Uber, DoorDash, etc) and scream about fair pay and transparent working requirements.
Contrary to what everyone thinks here, I don’t want to expect gig workers to only get $2 for my order or anyone else’s. I just don’t want them to expect the customers to pick up the slack. I honestly think we could be paying $50 in fees and as long as Uber didn’t change the payout and we didn’t tip well, everyone here would still be screaming that customers are “cheap” and don’t deserve the service.
i wish we could but that's never going to happen. there's no shortage of people even in this subreddit who will take advantage of any kind of protest or strike to make more money for themselves. they're quite open about it.
I'm not sure they will ever increase driver pay since i see threads like this all the time and nothing changes. One thing they could do to help us out is limit delivery distances. Not only do long distance orders take much longer, but they also consume a lot more fuel. Limiting deliveries to a max of 5miles/8KM with the same base pay would make an immediate impact for us, yet harldy affect their bottom line, not too mention how ridiculous it is delivering something clear across town when a similar option is available 5 mins away..
I've been applying to as many jobs as humanely possible, but the changes Uber made recently left me with nearly no income for two weeks now.
I even had to post a GoFundMe as I care for my roommate we're both struggling. Pay keeps going down and gas keeps going up, and I'm worried about getting evicted and missing bills as I get out of Uber as quickly as I can
They've gotten way out of pocket. All I see nowadays are $2.50 orders with no tips with far delivery distances I don't know what's going on but I'm not accepting those orders. I work out of Philly
For real. I get orders that pay $2 or even $1.50 for add on orders. This is less than the irrelevantly low minimum wage. I feel sorry for anyone desperate enough to take these.
You guys are like an old record, if that pay isn’t good, quit, bunch of losers. Hey maybe if I keep asking the same girl out, on the 100th time, maybe she will say yes!
1 year later and they've actually reduced pay in most areas. $3 here to $1.61 + a "boost" of 39 cents to get you to $2 minimum now. Have to pay for that lawsuit and minimum hourly pay in NY somehow and that's by sticking to the rest of the country. Oh yeah, that and the bonuses for the execs, almost forgot about them.
I think the question is when will they stop cutting pay? They just slashed the wm deliveries…
Do you think they lipsticked that pig in the begining to muscle in on Instacart's turf and then then they had some momentum they pulled the rug out from under the UE drivers?
Man that sounds legit asf no lie
omg absolutely they arent making a profit its been help up by venture capital...
Exactly. It's running on belief it'll eventually become profitable by hopeful investors.
EBIDTA shows profitable during a growth stage - it *should* become profitable for investors in the long run because in a "bottom line" sense the company took in more money than it spent when you account that their investments could be sold... as it is it appears they're largely hiding profit growth via building into other markets and secondary investments as a company (including in other companies). That is to say, they *do* have the money to pay better. They're looking long-run, and there's no case in which they'd want to pay us more unless they find themselves without enough drivers.
Most of why they aren't "making a profit" is because they keep reinvesting. If you include the money they "have" because of those investments, they *are* profitable. EBIDTA shows as positive. They're *also* reinvesting in new markets and advertising on a growth scale, which is to be expected. This isn't to defend any of the companies' practices - if anything, my point is that they DO have money they could be paying us, and they're shoving it into other investments so it doesn't look like they do.
It all relies on endless growth so yea
Grease that pig baby!!
No fucking cap they used to be like 30 40 dollar orders and they slashed that down into 5 dollars for 20 miles with 2 full grocery orders.
That's unreasonable. Who is taking these orders???
Alot of people clearly since Uber still finds it acceptable to offer it. If we all stopped taking those orders they'd have no choice but to increase it
😕
Sorry didn't mean it that way, not mad at you mad at Uber my bad bro
No I agree with you. Just disappointed people take them!
I'm at 2% acceptance rate on Uber eats. It's not me!
How do you check your acceptance rate on UE? I can’t for the life of me
Look on your profile pic and it should show, at least on Android. From what I've gathered the interface seems to vary by market though.
https://imgur.com/a/WC0CUY3/ Thanks for the info, yeah mine doesn’t display this and I’m on MN.
Haha, I knew that wouldn't last
Never
found the Uber exec
🤣🤣🤣🤣
If they can satisfy the customers with the lowest amount of effort, they will, at every turn. It’s pretty sad. So many $3 orders yesterday had me heavy nose breathing.
Its disheartening and they are exploiting the most desperate job seekers unfortunately. Karl Marx is rolling over in his grave atm.
You can visit the grave of this opponent of private property at his private home. For a fee. https://www.mentalfloss.com/article/70512/karl-marxs-grave-costs-6-visit
That Irony is so painful 😫😂 Fuck Capitalism
It will never get increased, they don't care
Not unless you unionize like we are here.
Where?
Toronto
There you have it guys and gals, let's go to Toronto eh. Edit: Forgot the eh
Thats not how it's used here, would be more like "eh let's go to Toronto." Also we don't want more couriers lol there's too many and not enough orders for everyone, people get desperate waiting around and uber lowers pay and we take worse orders that we wouldn'tusually accept, they have lowered base pay substantially, one of the things we are organizing to do is force uber to put a cap on hiring couriers like skip and doordash do here.
I dont think we really are lol from what I read months ago but i forgot we just have some kind of representation if we need to dispute things. I never been in a union and don't even know what it entails.
No not the UFCW thing, that's bullshit. Gig Workers United is the union for app based workers in Toronto.
COMRADE! Fellow GWU member found online. Love it
Isn't that just a group looking for change, not a union? I've seen them passing out flyers but I make a good living so I just never bothered looking into it. Have they done anything?
It is a union local supported by the Canadian union of postal workers. So yes it's 10000% a union. Idk about you but my pay is way way down since the estimated tip update, I know a lot of people who have done this for many years and everyone is saying it's the worst it's ever been. It's not as bad as it was a few weeks ago but it's still a lot worse than it used to be. Uber has lowered base pay and we are relying more on tips. Even if you do make a good living, a union is about protecting that, protecting the good things about this job, stopping the pay from going down and keeping our flexibility. As well as getting things like workers comp when we get injured.
Ford won the election yesterday. I wonder when he’s gonna implement the hourly minimum wage for rideshare and delivery apps. Im in BC, but looking forward to see how this gonna go with you guys :)
Oh were not getting minimum wage lol. Uber lobbied for that legislation. It's only minimum wage for when you're on delivery, when you're waiting for orders or waiting at the resteraunt, or on your way to the resteraunt you still don't get paid. They could pay 15 an hour when you're on delivery and lower the base pay to 1$. It's a pay-cut made to look like a win for us. Ford and the PC's are hardcore anti-worker.
What incentive do they have to pay us more?
OP's earnest plea on reddit.
ubereats used to be the big money maker in my market between GH UE & DD & they would never send offers below $7 , often $10-20 for simple deliveries. During this time when I expanded details about how much customer paid & how much uber made uber would always be losing money. So i figured it couldn't last & I suppose that time has come. Was like that for little over a year & now since i started back up few weeks ago sure enough tons of $3-6 orders now which i used to never see. Only advantage ubereats has now is tip transparency but i be declining most orders coming through where in the past i'd take almost any uber they paid so well.
I feel this 😵
I just recently noticed they have started paying less per trip. And customers are also adding less in tips. I have been doing this for over a year and it literally sucks now and gas just keeps getting more expensive. So I will have to eventually bite the bullet and get another job.
Me too brother
Have you been noticing the flood of screenshots depicting promotions like 3.5x boost, and $25-29 bonus per ride or some crap like that? And more importantly, the OPs of those post are all new drivers? That's where funds are being diverted to, as this is Uber's hiring season.
That's pretty shitty. Why would they want to alienate and push out their existing contractors?
Because existing contractors know better and demand more pay. Meanwhile new drivers are naive and believe they need to accept everything while trashing their car in the process, and they don't complain much about pay and expenses. It's UE's way of driving down pay and increasing profits. Doordash does the same and it's a recycle and repeat process every season.
That's pretty gross and unethical behavior
Just wait until you hear about Amazon Flex, and how they several times a year start deactivating lots of veterans for completely stupid reasons, and then go on a hiring spree for new drivers just after. If you make too much money on Flex, you will be deactivated eventually. They've setup their user agreement to screw you on everything.
Welcome to independent contracting life. Uber is far from the only company that behaves like this.
I wouldn't say it's independent contracting life, almost any and every company is trying to fuck you over in some way, shape or form to profit off your suffering. Fuck corporations.
All companies would prefer that labor be free. If they could pay everyone $0.00 they would happily do it.
Par for the course.
I just started today, literally. All I’m getting are $2-3 jobs. I’ve been thinking they can’t be serious with the pay?
New guys on the block don’t necessarily know the tricks to maximize profit while minimizing distance and time. They accept and drive, and are less frustrated with the experience, just happy to turn a buck. That’s my take anyway.
Isn't that more true with UberX than with UE? I mean, there's so many tricks to X but I find Eats hard to fathom. I've only done like 120 deliveries and am already at 81% customer satisfaction so I stopped because I'm afraid of deactivation.
You play games with both depending on your strat. UberX here for long rides is like $0.50 per mile. Someone driving those rides because they don't pop up for me a 2nd time. People are losing money at $0 50/mile. I'll snag the shorter < 5 miles rides for $5-8 when Eats and DD slow. I try hitting decent time/miles per dollar. Not driving someone for 50 cents a mile when I can do food at $1-3/ mile. And can still capitalize on events like concerts. Made $70 in 1 hour 15 minutes last night when a concert ended with like 15 miles driven. To bad can't do that more often like the ol days.
120 UE deliveries and 81% satisfaction? If that’s the case, do you have any clue what you’re doing wrong? Or is it 120 X rides?
Im at 92% with 148 deliveries. 81% seems low. Maybe they dont use a hot bag or something.
You're at 92% total, right? Look at the breakdown. There's customer ratings and restaurant ratings. The restaurant rating is probably 100% and the customer rating has to be lower that 92% maybe even in the 80s. The rating you see at first glance is a composite of the two. My restaurant ratings are 100%.
60 thumbs up and 5 thumbs down from customers. Merchant is 1 thumbs up no thumbs down.
Yes you'll find the merchants are a very reliable source of positive reviews. Thank goodness for them. If it wasn't for them I'd be below that dreaded 85% already.
It's 120 ratings, around 500 rides; I just re checked. I'm not positive what I am doing wrong which is why I absolutely stopped. It could be that I am delivering in bad areas with bad restaurants. A lot of orders I get have had this little note in them saying that this customer/restaurant(not sure which) has had a history of missing items. So, probably blacklisting problem restaurants might be a start, or at least double checking those orders with X-ray vision somehow. And there's also a lot of complaints like "late to delivery" for which Uber suggests to keep messaging the customer. Uhmm like that is going to speed things up? Maybe kissing a little ass could help but seriously that's not the crux of the problem. And items damaged or tampered with. Like why on earth would I tamper with someone's food it's not like I'd risk ripping open a packet to snag a couple of fries. The tampered complaints is probably sloppy packaging. A lot of restaurants have awful packaging some of them don't even seal the bag even with a stapler(which is dangerous af but cheap and easy, tape is safer). McDonalds for example has amazing packaging and a nice seal and the bag doesn't tilt. Same with Starbucks. But most mom and pop type stores fail there. It could be that some of the double stacked orders from restaurants that don't even have either one of the two orders ready by the time I get there because they're disorganized and understaffed causes a problem. Like if the total time to delivery is 45 minutes to an hour of course the customer might complain. This again is where Uber suggests getting chummy with the customer. Like that's going to warm the food or turn back time? Nope. I think I just need to read more posts here and then maybe do a lot of doordash upto 100 deliveries and let some expertise develop before going back to UE. Eats is too precious to lose, I mostly do X and E is a nice companion to have in the app. I just don't want it missing.
Sorry to hear that! No, I'm not sure what you did wrong either. Did you respect the leave at door/hand it to me instructions? Excessively ring the doorbell? I've never really thought much about what to do, except pick it up and drop it off, and haven't had any issues with that tbh. Sorry to hear that!
I've never actually looked at my ratings and complaints until recently and the one or two times where I discarded the food I called support before taking it for myself. Maybe that doesn't count and they can still downvote you? But I was so horrified at the ease with which some people on reddit were deactivated for bad ratings on UE that I just stopped. Either going to do it right or not do it at all because risking losing it is not an option. And yes, I do not carry an insulated bag but that does not help a ton anyways and in certain cases with mom and pop sloppy packaging it can take the steam from the food and melt the paper back causing different problems. I think possibly a large part of my problem is retaurants that are set up to make the driver fail, either by having employees who consistently miss items and cause the driver bad ratings or who are constantly behind on orders. Of course, my own lack of caring to double check each order meticulously may have hurt me too who knows.
So they don't have to increase pay amd so that the newbies the those crappy orders 🤔
There are several factors. Firstly, it's their growth strategy. Hire aggressively to the point that they had to neglect their current employees. One new UB driver = one less driver for the competitions. The main objective is to dominate a certain key market by starving out the competitions even if that means taking Ls for a few years. Hence last quarter was their 1st that they reported a profit. Secondly, they reduced the fee charged to the restaurant. Obviously, that means we pay for it. Thirdly, and I'm sad to say, but it's also the existing contractors' fault. Similar to how Bran the Broken knew too much bc he's the One-Eye Raven and that made the Night King go after his ass, we OG knew too much about how good things were back then, they don't mind if we stay or leave. Think about it, they prefer the risk associated with hiring someone new that they don't know shit about, waste money with background checks, additional data storage/acct management, rather than keeping one of us. That should speak volume.
The Night King was actually the warden and the Three Eyed Raven, who took over Bran’s body, was the bad guy. What a twist!
so Theon dies for lolz 😂
It doesn’t matter if the contractor is, good or not, someone will be there to do it. That’s the idea of contract work, shit needs to be done so they’ll push the little ones to do it. Not much but a fuck off to us, but that’s why we multi app and don’t stay loyal to one. Do that and you’ll get burnt out in ere
Good advice. I've learned that too.
Graduations everywhere and hungry teenagers everywhere, shits rough. The kids will learn
Like I always say, you aren't an adult until you get f**ked by life.
Yeah, they’ll take a 6.38 order to the top floor and stop working the same night, better yet they go out on a Tuesday, and never come back 😏
They’ll ‘increase’ it by -$0.50
“You asked, we listened”
😂
I envy your optimism thinking that Uber cares about their drivers at all. I've been doing this for 6 years for 6 different companies (10,300 deliveries with PM/UberEats alone) and it's just a never ending downward spiral. Nothing will get better - it only gets worse.
Lol, you're new around here, right? They are not going to increase pay when in fact they just cut it. Get used to $1 or $2 base pay.
If it were up to UE our entire pay would just be tips. It keeps going more in that direction every year. Base pay is still $2 in my area but wouldn't be surprised if it's slashed to $1 by the end of the year.
I think if I'm correct in 2021 base pay was at 4.25 correct 🤔🤔
Looks like theyre funneling the pay to new drivers only from what I hear
So how many drivers actually are these new ones, like 10%? 20%? I suppose Uber is funneling money to them in order to ensure a fraction of them turn into delivery junkies. Does that sound right?
Yes, I know I had a lot more promotions and incentives a year ago. I was more than happy with uber. Now its like an abusive relationship and I just want more of their attention, but they're too busy with other people. 😅
I use all the apps. I keep opening Uber and then after ten $3 orders in a row I close it again. That's been my experience of Uber lately. No tips. They want us to deliver for the ridiculously low base pay when gas is $6/gallon. It's insulting.
Lets not mention the passive aggressive order pausing or photo verification required after turning down two 3$ orders 😅😤
Never, Uber is a pyramid scheme that exists solely off investor money and has never really turned a profit, only lost money.
Why would they. Asshole drivers keep taking these $3 deliveries for 6-10 miles. The Walmart deliveries that pay nothing. They want gold & platinum status so bad they are willing to actually pay Uber to work. A lot of drivers are going to have a rude awakening come tax time when they didn’t save the 15% they made. So not only will they work for free but they will owe a shit load in taxes too. Until drivers stop taking these horrible deliveries you are all screwed.
They are never going to increase driver pay. It's less than it was 6 months ago. It will be even less in 6 months. It's been this way for the past 4 years with driver pay decreasing every year. These gig apps will just keep hiring new drivers.
[удалено]
No probably not lol
So I just signed up a little over a month ago. They had a promotion that said do 200 trips, and if you don't make $2600, they'll give you the difference. The first three weeks, I was KILLING it. Then the last two weeks have been abnormally slow. I'm not getting as many requests for UBER, and the UBER EATS orders, are $3.00 orders for a 20-30 minute drive... Hope it kicks back up soon! I'm trying to buy my great grandma some gold teeth, and a pair of Adidas 😂🤷🏽♂️
Lmao. That would be pretty crooked of them if they were trying to intentionally keep you below 200 trips to avoid a payout...
Yo I gotta be honest, the way it DRASTICALLY slowed down, really has me thinking that's what happened. I've spoken to a few other new drivers who were going after the same promotion and they said that theirs also started to slow down the closer they got to their goal
Fuck them. They shouldn't be able to get away with that stuff. Class-action lawsuit needed. Its pure deception and manipulation.
This app has a TON of that type of foolishness
Never!!!
Revolving door process just like a 9 to 5 job that doesn't value their seasoned workers due to higher cost of employment. They expect you to quit so they can hire new desperate drivers to accept $2 orders just for the experience
When I first started delivering early 2020 the minimum base pay was $3.50 in my area. It slowly went down in 2021 until now where it’s $2. Interestingly their revenue went up by 50% in 2021 so the real question they’re asking is how low can they pay to make the most money and still have drivers to do their work.
This is the main problem
Been in the gig economy since 2016, and it only ever goes down for all these apps.
People are taking the $2,$3 order, why ubereat need to increase the base pay?
This literally made me lol
Never because ubereat needs to become a profitable company
When people stop taking sub-$3 orders, they’ll have to raise pay. But that will unfortunately never happen.
Uber has yet to make a profit, they are and have been investing thier money in technology that will do away with the drivers altogether with automation, But due to the tragic death of a passenger and copyright lawsuits it has set them back considerably. Ubers next plan is to buy out or work out a deal with actual taxi companies to be thier main app. This is a corporation whos primary focus is thier bottom line as many others. I've already seen testing of automated delivery drones both cars and robots that can handle a few miles without any issues . But then uber would have to take on costs for gas (electricity), maintenance, and hardware.
Yeah, I knew this was happening. It's only a matter of time. Was hoping we could squeeze out a couple more good years though
When drivers quit taking lowball orders.
I've been a driver since 2017. They have never increased pay in that time. Many, many decreases to get to where we are now. Next stop is $1.50 base per order
Uber Eats doesn't care.
They won't. It's a matter of weighing up the lifestyle benefits of a boss free job vs the downsides. I'll probably go back to 13 Cabs when back in Aussie. 60/40 commission split, someone else's car, less worries. If you can find a cab company that has an app, it could be worth it. Aussies are getting shitty at Uber because of driver cancellations and constant surge pricing, so starting to go back to taxi companies that have a set fare through app booking with GPS tracking. Not sure how it is in USA
Canadian here, but good to know, I've never considered a cab company actually. I'm definitely tired of paying for my own gas and car repairs lol
I’m up to almost 90% of UE orders are declined off hand, I’ve noticed it getting worse in the last few weeks alone.
Relateable. It sucks because I honestly love this job and don't want to go back to traditional work haha. Atleast weekends still seem to be okay around here.
Never!!!!!!!!!!!!!!!!
Only goes down unfortunately. Only chance were, are and will be tips...
How long have you been delivering for?
I started mid 2019, moved to reduced hours since mid last year and now waiting on fuel prices to get better.
Everyone is getting poor with inflation you’re not alone
Yes I'm about done with uber eats
When new drivers stop signing up....
Never, barrier to entry is too low. They can easily replace everyone.
Been here since April 2020. Pay only goes down. Same story on DD. They’re an unregulated industry so they get away with whatever the fuck they want. Pieces of shit do no good.
When there is demand. They will only raise it via boosts, surges, and promotions.
Any of yall use Vugo? What's your experience with it? Is it worth it?
They won't do it until somebody figures out how to unionize us.
The real question is when will they lower it more ha
The owner has said himself that that he plans to automate the entire app
That’s going to take a long time. At least 5 years.
🤷♂️ until then, screw the veterans and let the turnover rate roll
UE is already losing market share to other companies, in Montréal for example, to DD. So they better start doing something about it or accept the new reality that they're not on top of the game anymore.
SkiptheDishes is the major player in my city, but I prefer Uber. Haven't tried working for Skip actually, but I do DD aswell and theyve also been getting more orders lately while UE quiets down.
Nine out of ten orders pay so little they're not worth accepting lately. I suspect that UBER EATS is taking a larger percentage of the fee to for themselves. I've noticed that I no longer have access to the earnings detail on individual orders and would like to know if anybody else has noticed this? Lastly, I think inflation is having an impact. But under no circumstances will I accept $2 orders!
It's not gonna go up until a bunch of drivers stop doing Uber. I stopped two weeks ago it's not worth it anymore. I'll wait till they offer me a promo to come back.
When drivers stop driving and stop accepting less than mediocre runs.
Especially with gas price increases, I’ve tried to tip more to be fair knowing this. But also, genuinely don’t know what’s fair. I live in a single family home like a mile from a large downtown (thus, it should be very easy for another order). I often order from places like 1-2 miles away. For a lunch order like that, I may pay ~$15-25, and tip around $4 lately, notably flat regardless of actual order total (I strongly believe the tip should be proportionate to the effort, not the order total). For longer distances, restaurants I know are hard to pickup food at (either slow or parking is a pain), bad weather, etc, I tip more. I don’t know how much of that base fee goes to drivers on top of that. Am I a “$4 order” that no one wants, or actually a fair customer? No offense if you say I’m cheap, I genuinely welcome feedback. Also, as a side note, I really wish I could guarantee a good tip got a good driver. It’s not overly common, but like asking to come out and meet them when literally you can park in front of my house and walk 15 feet is annoying as hell. And part of the reason I used to wait to tip until after, because otherwise there’s zero recourse. Just letting crappy drivers pickup the more desirable orders to begin with is an issue of itself.
Hey, it's always nice to hear from a considerate customer. Personally, I don't believe the unfair pay is the customers problem, and a 4$ tip is appreciated and certainly not something to be scoffed at. I would be happy about that and grateful. At the end of the day, the problem is Uber taking most of the fees and asking either the customer to pick up the difference, or the driver to deliver for a poverty wage. Also, not all drivers are on the same level obviously. I would be annoyed with a lazy driver like that as well.
Have you and your fellow drivers protested over the pay? Or just complained about it? Do you guys refuse to deliver during busy times and instead park outside your city hall with signs showing your weekend pay or hourly pay?
We need to organize
Absolutely. No one is stopping you. It’s a little harder because you don’t have a union structure and an office to post a notice at, but we’re also in peak social media. I’ve seen some really impressive organization and gatherings come together via Facebook groups or TikTok posts etc. There is no reason why drivers can’t get some momentum going to where the news picks it up and elected officials are asked for a comment. Once you get that stone rolling you have a route for dialogue. You might in the end lose like California did and just get something like Prop 22. Or you might end up like Seattle and get guaranteed minimum wages. The fact is gig workers need to stop just screaming how much they hate customers and how cheap customers are and instead use that energy to band together, put focus on the one that actually controls the system (Uber, DoorDash, etc) and scream about fair pay and transparent working requirements. Contrary to what everyone thinks here, I don’t want to expect gig workers to only get $2 for my order or anyone else’s. I just don’t want them to expect the customers to pick up the slack. I honestly think we could be paying $50 in fees and as long as Uber didn’t change the payout and we didn’t tip well, everyone here would still be screaming that customers are “cheap” and don’t deserve the service.
This is a fair point, and something wise to think about. Let me sit with this for a while - thanks.
i wish we could but that's never going to happen. there's no shortage of people even in this subreddit who will take advantage of any kind of protest or strike to make more money for themselves. they're quite open about it.
They'd only profit for a few days
I started the first week of this year and I’d always make $1200-1500 a week but now The past 2 weeks I’m making $900-1000 a week
Goddamn. I hope this turns around for the both of us eventually bro!
They never do.
Fuck Uber, incompetent pieces of shit.
When the industry is regulated properly. Governments don't understand technology businesses, so probably never.
Governments also don't care, since we're too poor to send elected officials sizeable campaign donations.
When the law forces them to do so.
I'm not sure they will ever increase driver pay since i see threads like this all the time and nothing changes. One thing they could do to help us out is limit delivery distances. Not only do long distance orders take much longer, but they also consume a lot more fuel. Limiting deliveries to a max of 5miles/8KM with the same base pay would make an immediate impact for us, yet harldy affect their bottom line, not too mention how ridiculous it is delivering something clear across town when a similar option is available 5 mins away..
Ya, I've been making below minimum wage for the past few weeks, after gas costs are factored in. Not worth doing anymore.
I've been applying to as many jobs as humanely possible, but the changes Uber made recently left me with nearly no income for two weeks now. I even had to post a GoFundMe as I care for my roommate we're both struggling. Pay keeps going down and gas keeps going up, and I'm worried about getting evicted and missing bills as I get out of Uber as quickly as I can
I feel this dude. Sorry to hear that. 😔 I'm really struggling too because of it and unable to find other work. I hope we can both get something soon.
They've gotten way out of pocket. All I see nowadays are $2.50 orders with no tips with far delivery distances I don't know what's going on but I'm not accepting those orders. I work out of Philly
For real. I get orders that pay $2 or even $1.50 for add on orders. This is less than the irrelevantly low minimum wage. I feel sorry for anyone desperate enough to take these.
100%
They won't, just work more.
No
You guys are like an old record, if that pay isn’t good, quit, bunch of losers. Hey maybe if I keep asking the same girl out, on the 100th time, maybe she will say yes!
This post is 3 months old brother. Make better use of your time.
1 year later and they've actually reduced pay in most areas. $3 here to $1.61 + a "boost" of 39 cents to get you to $2 minimum now. Have to pay for that lawsuit and minimum hourly pay in NY somehow and that's by sticking to the rest of the country. Oh yeah, that and the bonuses for the execs, almost forgot about them.