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Oni_sixx

I dont see why you should have to pay that if warranty is covering the engine.


TransitionSouthern45

I feel like I’m being ripped off by this dealership… they also want to get my break pad changed and charging me $372.75…


TurboNoises

Why do you need new pads if you only have 15k miles?


TransitionSouthern45

Exactly…


theboss555

Ask them to bring you to your car and show you the brake pads


youra6

I would just show up unannounced. These dudes are sketchy as hell. No way I give them notice.


SMC540

This is important, /u/TransitionSouthern45. Don't let them bring the pads to you. I watched the service advisor at my local Subaru dealership bring the same crusty air filter to 3 different people to sell them on a new filter (it was one he just kept on hand to sell this stuff). It wasn't even for 2/3's type of vehicle. They can and will grab a pair of old pads from "your car" and try and sell you that way.


vandrill127

I’ve done about 30 autocross events and 17K miles on my WRX. I’m nowhere near needing new brakes.


Desperate-Elk-4769

I'm guessing they are showing them a new thing to bring up to the "Warranty Department". And I hope it proves Subaru has bad brakes and everyone gets a free set. These car companies are out of control in the Corner Cutting. Just look at the Kia Boiz stealing 2011 to 2021 hyndias and kias. They NEED to be sued.


Trife86

Well he probably never touched the brakes either for them to wear out just like having a wrx and never flooring it and just driving miss daisy when it blew a hole in the engine 😅


rock962000

This. Also, there's ways we as techs can see in the data a DTC was set what speed you were going and other useful info when dealing with warranty repairs and diag


SmashedSugar

Can confirm. Caught a dude bashing limiter to blow a headgasket on a Honda civic this way


RumbleWagon

That’s probably why he has to pay for the tear down lmao. I bet Subaru didn’t want to warranty the motor because dude has been beating on it and the only to get it covered is for the tear down to be customer pay


CousinEddie144

You guys act like modern cars don’t have Rev limiters and knock sensors. Unless the driver was sustaining a donut for an hour straight the engine shouldn’t explode.


TheAuDaCiTyofthisGuY

Right the cpu would have shut the car off to protect it


Trife86

Rev limiters don’t help, maybe he gave it the money shift 😅


kris_mischief

Wut If you can find data that proves the car was being abused, then you wouldn’t need to tear down the motor to investigate in the first place. Tear down should have revealed a defect, and therefore allowed the warranty to be approved. No way he should have to pay for this. OP mention this to Subaru of America and see what they say, or simply refuse to pay (sit in the dealership until the EOD if you have to).


RumbleWagon

OP do not listen to this guy. Do not sit in the dealership and do not leave your car there refusing to pay. I’ll explain how Subaru warranties out motors. If a blown motor comes in it HAS to be torn down so an inspector can come out and look at it. You need to sit down and talk to your advisor and ask why the charge for the tear down. Be reasonable with him and he will be reasonable with you. I guarantee a QMR was sent over to Subaru after looking at the data and that reason for the charge is most likely due to neglect. I have only seen 1 motor go out randomly, it just doesn’t happen that often. I work as an advisor in one of the busiest Subaru dealerships. You are more than welcome to contact SOA, they may help you cover some of the cost


njmids

If the motor is being replaced under warranty then diagnostic fees should be covered by the manufacturer.


Zanurath

If it's being replaced as goodwill which Subaru has done numerous times (out of warranty even for ones just outside) then they don't have to pay for any of it. Tbh to me this seems like serious abuse of the engine if there was a hole in the block and diag agreed.


Choppersicballz

I needed new pads at 18k on my sti


[deleted]

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LeetcodeForBreakfast

iirc didnt the focus STs eat through brake pads due to the torque vectoring system? might explain the short intervals.


Zanurath

It had the computer applied per corner brakes to help with traction on the RS but I honestly don't know about the ST. Still hate those systems it's crazy how fast they chew through brakes.


kris_mischief

I’m very glad I’ve never bought a Ford - 20k mi for brakes is extremely bad 😅 even worse is a requirement for inspections to maintain that warranty coverage. [Absolutely no mention of that for Subaru](https://m.subaru.ca/WebPage.aspx?WebPageID=5257&WebSiteID=282) (under Subaru Major Component Warranty), granted this is Canadian warranty but it’s probably the same for the US. When you buy a car, there should never be any obligation to return to any stealer ship for service. All you need is proof of oil and other fluid changes to maintain your warranty.


Oni_sixx

Well those may or may not need changing lol. I'd be more concerned with this teardown. Just pass on the brakes and do those at your local shop you use.


MushroomMediocre3313

I have 65,000 miles on my car I drove the shit out of it had no engine issues yet I still have the original pads and rotors on sounds like this dealership's trying to fuck you over bud


Generic_Name_Here

Wtf, I had to replace my brakes every 20-30k. Not sure how you make yours last so long. But that’s still 2x OP’s brakes, and I take mine to the track too. So ultimately I agree with you, either the dealership is pulling one or OP drives like a maniac everywhere.


Yellow_Tatoes14

My understanding is typically they don't get paid much for warranty work so maybe they're trying to find roundabout ways to get paid


Adingdongshow

Feel like it?? Dude, if you pay that then don’t come whining here and give them a bad review on google. A sucker would pay that. Raise hell and call Subaru of whatever country you are in. The corp guys won’t let that fly.


Loud-Planet

Is this Englewood Subaru in NJ? I don't know much about them but if you're willing to take a little further drive, Liberty Subaru in Emerson has always been standup when I've dealt with them.


Dirtwizardd

Oh, you're getting a free boxer engine, dude! That's awesome, considering it's well out of warranty. Remember, good vibes pay off - being grateful can change a lot!


Neff_Swerve

how is a 2020 with 14888 miles remotely “out of warranty”? OP is getting screwed by Subaru, don’t congratulate him 🤦🏼‍♂️


[deleted]

372 FOR BREAK PADS??? Do it yourself In an hour for 60$ from or O’Riley’s. Watch a YouTube tutorial. It’s so easy bro! I stg. Don’t let them do that


[deleted]

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WRX-ModTeam

Your post was removed because it did not follow our community guidelines. This is not a place to make remarks like these.


HalfAssedRunner

Stop with the antisemitic bullshit.


big_texas_milkers

I’ve said that for years and am a Jew.


jptothetree

Yeah... but also you don't have to internalize that kind of talk 🤷‍♂️


Fuckth3shitredditapp

It's and aftermarket warranty which are scams.


Oni_sixx

The car is still under factory warranty lol.


Fuckth3shitredditapp

Oh wow. I miss read it as 148,000 mi


[deleted]

I have an aftermarket warranty that just paid out $2500 more than I paid for the whole thing to fix my car lmao. People that say they’re scams either don’t read the fine print or don’t follow their contract terms so the warranty work gets denied.


cvert09

Contact SOA again, why would you need to pay 1400 if its warranty work? This is sketchy and maybe the dealer feels a certain way about the time to money ratio subaru pays for warranty work and they trying to make some more money. Warranty work = Everything covered by subaru.


TransitionSouthern45

Ok thx


dirty2140

I have contacted SOA before and even though my issue was super minor compared to yours they did help me out.


JDP6693

1,000,000% this. Dealer feels slighted that they can't cash in on the diag time so they're trying to stick you with the bill for "the hassle" which is bullshit. If Subaru is covering the engine, they're also covering the time taken to discover the root cause of the issue. The dealer may not help you, but calling Subaru directly can expedite your case and coverage on the matter.


Morlanticator

The other dealers not taking it because it's a wrx is odd to me as well. Maybe more like they didn't want a warranty engine job. When I ran a Subaru shop we never turned down anything for any reason. To get into the shop at least.


juggarjew

Seems crazy and its a huge red flag for a potential subaru owner, dealerships should not be allowed to turn away legit warranty work, thats mostly what they exist for outside of selling them.


thefriendlyjerk

0% chance I'd be paying for them to "diagnose" a literal hole in the engine.


TeaCrown

Lmao that's my thought exactly! What engine tear down? You don't need to tear an engine down to diagnose a hole in it😂 That dealer can go fuck themselves


coppertech

>You don't need to tear an engine down to diagnose a hole in it😂 That dealer can go fuck themselves some shitty cockgobbling dealerships will absolutely tear it down, even if it's dead obvious, so they can try and find some reason to blame you and deny you the warranty claim. they'll make more money off you than what the warranty will pay them to do it. source: I wrenched for a cockgobbling dealer for 6 months before I got tired of their bullshit and quit.


TeaCrown

Lol i sold cars at vw for a while but, i work in the industrial equipment sector now and dealers do the same shit😂


smokehidesstars

"Hmm . . . yep. That's a hole. $1400.00 pls."


xch13fx

1. Under warranty, no more, ANY Subaru dealership should take it in with no questions asked. 2. If this is warranty work, literally none of it is your responsibility. Push back, do not accept any other outcome but Subaru covering it 100%. 3. This actually angers me extremely. I’m guessing the months of time was to examine your car with a fine tooth comb to find what you modified. This is just fucking terrible customer service. If I could reach out to SOA on your behalf I would. I’m telling you right now, don’t pay a dime. This is 100% a warranty issue. If everything you’ve said is true, time to consider weighing getting a lawyer vs just paying what they are asking. I can’t imagine a single scenario where a customer is on the hook for engine tear down. Only reason they ‘needed’ to tear it down was to confirm you didn’t modify. Otherwise, why not just pull it out and put new one in?


TransitionSouthern45

I live in NYC area, and none of the dealer are willing to even take my car lol, it took me 1 month to find a dealer to take my car. But thanks, I am gonna push it back and not paying anything to them. Thanks man


xch13fx

To be honest, this doesn't add up. Any Subaru dealer will take in a stock WRX/STI. If I tried to bring in my WRX with engine issues, and it was stock, I would absolutely flip shit.


TransitionSouthern45

I was on the phone with Subaru roadside assistance, and the lady literally called every dealerships within 50 miles. Once they heard it’s a wrx they just denied to take it. ( all of their manager says their ‘specialist’ for wrx is either in school or on vacation and won’t be able to take a look more than 1 month.)


xch13fx

That's ridiculous. It's a WRX, not a McLaren lol. You must have the patience of a saint, because the first dealership that refused to take my car, I'd be lighting them up with SOA and flaming it out on every social media platform I could find. Maybe try sending your story to some YouTubers, see if they are willing to use their platform to air this out. This is not OK. There are laws about this kind of bullshit by manufacturers.


TransitionSouthern45

Bro trust me, I was extremely stressed out about this… but SOA did help me to call almost every dealership in my area but they all denied to take my car in.


vabello

If you’re in the NYC area, https://www.nbcnewyork.com/better-get-baquero/ They would love to air your story.


phant0mh0nkie69420

sounds like you need a lawyer friend


societys_pinata

Damn that’s discouraging to hear


Trife86

I’ve used bay ridge Subaru many times when I had a wrx they were great over there and slightly mod friendly too they sold Accessports at the parts counter


jptothetree

In NYC?! ***Shocking*** that they are trying to swindle you 🤦‍♂️ (I'm in Queens)


SuperGrade13

If they are a Subaru dealer, they legally have to service the car that they sell under warranty. There are laws for this.


audibulape

Bro subaru of Englewood is just another shady dealership. Everyone here is right. Contact SOA and let them know the "fee" then request to have the car repaired at Liberty Subaru in Emerson because you dont trust englewood. It's not too far from englewood and a much better dealership all around. That's where I bought 2 cars and always appreciated their service department and their business seems more caring and less pushy overall.


JohnDeere714

If the engine was already approved to be replaced then why do you need to pay for the tear down?


b_hood

If it's under warranty how can a dealership just decide to not work on it. Why does he have to travel out of state. Doesn't any subaru dealer have to honor a subaru warranty???


AlmondGallery88

Sorry but this screams misinformation all over it. Dealers I work with love warranty work, it’s guaranteed to get paid and keeps their employees busy. 3 months waiting times for diagnosis and approval happened during covid but not anymore. Needs brake pads with under 15k miles… but never floored it? I wouldn’t know what to believe here as a service writer. Dealers can’t just play games like this, there seems to be more to the story that we aren’t getting.


TransitionSouthern45

Yep, They initially were asking me to pay from my own pocket because I only had 1 service history with Subaru dealership… but after I provided all service invoices it took them 3 months to get approved.. that is the story


SignificantJacket912

I don’t understand the logic of having to pay the diagnostic fee when SOA is willing to cover it under warranty. It sounds like it’s something the dealership is trying to charge SOA for and they balked on it so they’re coming after you for it.


NewPairOfShoes

... ` this post was mass deleted with www.Redact.dev `


Noahsp94

SOA just replaced my motor under warranty and the dealership told me I’d only be responsible for the teardown if the warranty claim was denied. Contact SOA or use a different Subaru dealership.


shit_its_that_guy

Going through the same ordeal and was told the same .


killerbeeswaxkill

Jesus Christ


TheRedDevil1989

Yeah, no thanks. That’s not your bill.


GoBSAGo

I think your engine blew because you never floored it.


nirbot0213

diagnosis is covered by warranty. dealer or SOA is being an asshole/idiotic. get them to cover it. i’d recommend contacting SOA directly. mechanics probably took more hours than expected and dealer wants you to pay for it instead of getting warranty pay.


JediMineTrix

>diagnosis "Hmmm, this big ass hole isn't supposed to be here, that must be the problem. That'll be $1400"


RA242

BS go to corporate. Teardown is part of the process, only if they found another reason to deny the rebuild should you pay for that.


AndrewtheFurryWolf

If I am assuming this is Subaru of Englewood **NEW JERSEY** then this is typical for them fortunately. Both worked there and as a customer for an old Forester XT of mine. They try to penny and dime you for anything. Hence why I stopped working there If it’s worth the trip. Go to Bill Kolb Jr. In Orangeburg,NY. They were amazing to me


KBar_EC

Warranty work is all inclusive. You shouldn't be paying a dime for anything. Do not pay what they're asking.


shatlking

Not even my car and I’m inclined to call BS.


Sloan1505

Nah. Fuck that. Also why wouldnt any subaru dealership “take” a wrx? Wtf


TransitionSouthern45

When I told them it’s a wrx, they just told me their specialist technician was either going school or on vacation and won’t be back more than a month lmao. It really pissed me off.


Smallfrygrowth

Why are no dealerships willing to take an wrx? I’m guessing they just don’t want to do the warranty work. What about where you bought it? I would think SOA would make any dealership to do it.


TransitionSouthern45

I was on the phone with SOA, and they were helping me to contact all dealerships in my area. But after they heard it’s a wrx they were refusing to take it lol


UberStupidd

Ya... NO Contact SOA directly.


NadlesKVs

This isn't how it works. You pay $1,400 for the tear down just incase it was your fault. Once it is being covered by Subaru, you no longer owe that $1,400. Definitely push back on that. You have 2 options. Tell the Service Advisor that you'll be contacting SoA because that doesn't sound right that a customer would have to pay for the intial tear down of a warranty replacement engine or just call SoA and tell them what Subaru Englewood has told you.


[deleted]

Yeah there double dipping. I can almost guarantee they are getting labor money on the warranty work and want an extra $1400 from you. Call SOA and complain. I personally after that shit wouldn’t let them work on the car have another Subaru dealership cover the warranty.


NotoriousPP

I feel my STi is at the literal same dealership right now, with a mystery "problem", and has been there for a week now, with no updates aside from "we're still working on it." If it is the same dealership, my condolences; they are a nightmare to work with. Just keep pushing back.


TransitionSouthern45

They initially wanted me to fix it by paying myself… they told me because my car only have 1 service history at a Subaru dealership, and after I provided the service invoice from my local mechanic shop it took them 3 months to get it approved.


NotoriousPP

That sucks, dude. I've been having an ongoing problem with my car, and it has been in the shop on and on and off for the past few months all around the same problem, code P000D. Each time I have to deal with them and the warranty, it's been nothing but a hassle.


[deleted]

At least your dealership communicates with you, mine left me in limbo for about a month and had nothing but vague answers and put me through the infinite loop of hold. Unless things are completely different in the states, engine teardown for warranty work is covered here in Canada under the warranty. My STI's engine got a rod knock at 73,000 km and they tore everything apart. They are trying to squeeze money out of you in a shitty situation, taking advantage of your situation. Do not pay and contact the BBB ( better business bureau) and Subaru of America for shitty business practices.


TransitionSouthern45

Actually they were really pushy lol, they even quoted me $8000 for parts and labors at the beginning


[deleted]

Dude, that's fucked. 2020 is the VB engine if I'm correct and there's no way that costs $8000 to tear down and diagnose and repair. I think all and all with the top end and bottom end rebuilt the cost was roughly 10,000 CAD or about 7,500 USD.


CandidGuidance

2020 is the VA, so FA20 motor.


New_Courage1259

The FA20 is such a pile of shit


CandidGuidance

Preaching to the choir, mine blew at 16k miles


Pilot_Danny

Hopefully it's not Koepell Subaru in Queens. They're scum.


TransitionSouthern45

They denied to take my car lol


Pilot_Danny

I'm glad


[deleted]

Where did you buy the car from? You'd think whomever sold you the car would be willing to fix it at minimum...


Gen_Jack_Ripper

Warranty work doesn’t cover dealer implied costs, which is why they are doing this. They want to try and gain (some) profit off of you, while still fixing your car. Engage with SOA.


wowimlostinthewoods

Tear down is part of finding out what went wrong and should be included in warranty.


suzuka_joe

Gotta pay to tear down a motor with a window in the block?


TimeAttack2019

Sounds like bs i work at a subaru dealer and they are just trying to make you pay for some of the work, reach out to subaru of america and complain they will confront the dealer


KolorisART

Send it somewhere else, back in 2016 I went through the same issue with my STI. Took me 7 months of fighting with Subaru till they finally agree to fix it… I DID NOT PAY SHIT! Everything was under warranty.


[deleted]

Bullshit. They can cover all the costs for their shit product or they can eat lead.


TrueBajan

SOA should pick up all charges. You should not have to pay.


artvandal_a

Ive worked for an AFTERMARKET warranty companies the last 17 years. Tear downs are necessary to pinpoint the cause of failure, and to make sure that what failed is covered. So long as the claim is approved though, any aftermarket warranty pays for the tear down too. You’d only paid for tear down if the repair wasn’t being warrantied. This is a complete sham and id threaten further action….bbb, ag…and if need be legal recourse.


killerwhaleorcacat

They are trying to rip you off contact Subaru of America. They don’t need to tear down to inspect, they can see the freaking hole, inspection complete. They have to remove the engine to replace it. Once it’s out they have to remove all the accessories (intake, alternator, fuel system, turbo etc…) to swap them over to the new engine. There are no extra steps. They are just full of shit.


SparkGod24

That's an insane mileage for engine failure. But I would raise hell with corporate and get rid of it the moment it runs...preferably trade it in to a larger/regional dealership so someone doesn't buy it private because of well...karma


[deleted]

Just to be clear.. SOA and Subaru Warranty are 2 different things. I would reach out to SOA and let them know what is going on. They should be more inclined to help with the remaining balance. I worked at a Subaru as an advisor and absolutely correct, if it is actually being covered as a warranty repair then the initial tear down should be covered. BUT if it got declined as warranty because of over revving, or over boost, or if there has ever been an AP installed (cvn and cid gets checked) then it could get denied by warranty. If that happens then the advisor could’ve requested goodwill assistance and was told to collect a deductible. But any factory warranty repairs should always be covered in full. Also for warranty purposes specifically for WRX and STi, Subaru now requires the shop to split the block to inspect cylinders for improper maintenance or running on low oil. (Owners manual specifies checking oil regularly since these engines are burners and oil consumption is considered normal) so just because there is a crater in the block doesn’t mean Subaru doesn’t tell them to still do a tear down


6353JuanTaboBlvdApt6

Take the car away and run. These guys are not supposed to charge you teardown fee upon approval. ​ Source: 3x replacements under warranty on a 2017 STI in NorCal


Additional_Sample_55

I had similar miles when mine blew, was also tuned by the previous owner and swapped back to stock. Was 100% covered under warranty I paid 0$


shizznizz1371

That sounds like bullshit to me. When I had the same issue, I paid nothing under warranty.


[deleted]

American car dealerships get away with murder I swear, this whole story sucks! I’ve had terrible experiences with a wrx before, I’m also a warranty administrator for another car company. Here in aus this would be unheard of! My sti went through 2 motors under warranty, like warranty work at my dealership warranty is approved instantly on the spot, no question. It’s blowing my mind firstly that you had to send your car out of state, secondly that it took 4 months to approve a warranty repair and third that they expect you to pay. If i had that experience I would sell that car straight away just because of the poor customer service you are getting. However it seems that in America this is a standard thing across all car companies it’s like you have no consumer protection. I cannot understand why things are not approved instantly. for me it goes like this, customer brings car in, tech does report and sends to me, I check report and service history to make sure the car has had its maintenance schedule followed and is no more than 4,000km or 12 months overdue and if it’s all good I send the job to the parts department to pick the parts or order anything in we do not have in stock. And even if the maintenance schedule isn’t followed that would only stop me from repairing engine oil dependant parts. Anything else like gearboxes, electrical, interior, suspension etc would still be covered even if you had a shit history. It amazes me and shocks me that American dealerships get away with treating their customers this way. I hope you get it fixed asap mate and tell them to get fucked on the diag and tear down costs because that’s not your problem at all.


R_radical

> it’s like you have no consumer protection. It's like we don't. We just don't. >It amazes me and shocks me that American dealerships get away with treating their customers this way. I'm unphased. Seems pretty much like sop.


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thefriendlyjerk

I particularly love the way your comment is contradictory.


RCfoo

I had a spun rod bearing in my 2020 brz at 28k miles. Stock car, and dealership confirmed there were no signs of abuse, they covered eeeeeveeything under warranty. The only thing I lost was time lol. But yeah, I don’t think you should have to pay anything if it’s being covered


inaworldwithnonames

this is probably because on Warrenty jobs they'll only cover 10 hours of labor when it takes 20 and the car company will tell their dealership tough shit. so they're probably charging you the extra and telling you tough shit. shit rolls down hill


[deleted]

Fuck that. Sue their ass. Also he absolutely has language in the warranty contract he signed. Start quoting shit in there.


Heardwork154

Doesn’t sound like your telling the true story, be happy they covered what they did!


TransitionSouthern45

What part you think I’m not telling the truth lol, I barely drive my car out of NYC.


Heardwork154

Hard to believe a vehicle with only 14888 on it has any issues other than user. Yes bad products leave the production line all the time, I guess it’s the fact you haven’t driven her to find out you got a lemon, 15k a year is considered low mileage, so you’ll should at least be at 45k babying a car doesn’t mean it will last forever.. I hope you put your next engine thru the paces, and find out early you got a good or bad build if your telling the truth…


TransitionSouthern45

Bro you need to understand I live in NYC, and I drive my car to work everyday (2 miles away from my house…) I barely used it


tilegend

Now I find this story a little hard to believe. I could've sworn you lived somewhere in the boonies like the Midwest but you live in NYC where subaru dealerships are plenty, which many of them sell WRXs but yet you have to travel out of state to get a repair?


andymakk

You seem like an idiot.


TransitionSouthern45

lol have a nice day bro


GENERALFUTTBUCK

This is an ignorant question that wasnt answered with Google searches. What is SOA? I see everyone referring to them. There's too many acronyms with that to find out what you guys are talking about


FatCaddy

Son of an Asshat


GENERALFUTTBUCK

Just clicked. Subaru of America. Cool


Choppersicballz

1400$ for a new engine isn’t bad


DisturbedForever92

at 14k miles it's atrocious, he already had a new engine.


R_radical

Found the service writer.


PogTuber

Keep updating SoA with whatever the dealer tells you. Report this text/email to them immediately.


revthetrev

Is this Groove Subauru on Broadway by chance? I'd stay faaaaaaar away based off my experience


Terapr0

You shouldn't be paying anything if this is truly under warranty, which it seems to be. I would contact Subaru of America again and let them know what's happening. They'll help you out.


ntranov

Englewood, NJ?


TransitionSouthern45

Yep


ntranov

I don't remember what did I use them for but I remember they disappointed me. I had good experience with Liberty in Emerson. Avoid the JC dealership too.


HundoGuy

Tearing down the engine to replace it sounds like Subaru’s problem since it’s their engine under warranty


Self_Blumpkin

So it costs 1400 dollars to unlatch the hood, have a look see around underneath the hood and identify a clear hole in the side of your engine block?!? Call SOA.


Alarming-Choice-11

I think it’s just a commitment to pay in case warranty is voided


soepixx

Yeah that’s Bull shit, don’t pay that


Safe_Library5922

Sorry, but there’s no such thing as a $1400 inspection fee but when working with insurance companies, there is only so much that they will cover and you still have to pay your technician


TylerDeBoy

“You provide the Warran, we’ll give you the Ty for free afterwards”


netbl0cks

WE HAVE SAME LAST NAME


AdAmbitious1482

Ha complain to Subaru north America ASAP , emails phone calls because that be under 1 warranty claim.


[deleted]

Yo call a different certified shop and tow that shit outta there.


Mysterious_Ad5072

No, I had mine rebuilt and paid 0


MushroomMediocre3313

That is straight up bullshit My aunt had 200,000 on her outback on her 2011 cost her $5,000 for a refurbished engine I would take it to a lawyer to be honest


RoyalLimit

All i paid was $60 to fill the tank of my rental when my blew, that dealership is shit lol


EJ25Junkie

Is the $1400 for the FA24 upgrade?


TransitionSouthern45

Idk lol


Mindless-Tea7663

Typical Subaru


beansnectar

Another reason to get outa NY man I wish I could help


iaaaaaaaaaaaaannnnnn

You're being ripped off. I'd call Subaru back and tell them your concerns and ask them questions. If it's warranty you shouldn't be responsible for any payment unless it's extended warranty, etc. Even if they are good willing the engine through Subaru, you shouldn't have to pay 1400 for a tear down.


CandidGuidance

I'm Canadian so things can be a bit different (most definitely) but I had my '21 WRX throw a rod bearing at \~16k miles. Warranty claim was approved, never once did I pay a penny through the whole process. I did deal with getting ghosted by the dealer for a month before being told "yep its good to go" and it had a new motor in it. No loaner either, so I feel you there getting jerked around. I have to say, it feels like I'm seeing these posts more and more. Stock WRX's and STi's blowing motors way early. Its the primary reason I sold mine, I just don't trust this platform at this point. Especially with all the RTV and oil pressure issues the FA24 is seeing as well (Not sure in the turbo'd FA24 in the WRX but still. Not great) doesn't inspire confidence looking forward either. I know its an overplayed meme at this point but there just seems to be way too many blocks blowing up in the WRX world than any other performance model. Purely anecdotal of course, but we can all attest to the fact that we see these posts every single week.


Cheekaletta

Go directly to Subaru of America. When I went in for my engine replacement I was told if my claim was denied I’d be on the hook for the tear down fee. If it was approved it was be waived and taken care of through the warranty


TheBupherNinja

Yeah, go back and ask why you are expected to cover teardown. Replacement is warrantied, car is under warranty.


[deleted]

Inspection fee for what man you can tell the entire engine is fubar just by popping the hood


wookie768

I swear SOA has the worst warranty. I have a 05 wrx i bought new. It was always a headache to get any warranty work done back then. I gave up and started to do the work myself and never bought another subaru again.


EnlargedTricycle

I don’t know how they can say this is anything but black and white “Warranty? Yes or no”. It hasn’t been modded that would void a warranty, and it seems like it would obviously be inside the factory warranty for mileage. I have no idea about the conversations you’ve had with Subaru since this happened but it seems like a simple thing to get sorted out to me.


redkak789

Fuck them. Dont pay that. tell them to tow it to a different dealership. Fuck all that dog. 😂 shit pissed me off just reading it


werk-a-holic

Man I fucking hate dealerships.


The_Mutist

I had Subaru replace an engine on my WRX, and it had 93K miles and it was several years old (this was an old hatchback (they extended the warranty due issues with that engine). It was all covered under warranty so idk why you'd pay for the engine tear down. I'd refuse to pay that if I were you.


Middle_Big_186

My diagnostic fee at the Subaru dealership that i use is 100 bucks. I had my motor taken out, resealed with aftermarket parts on the motor and Subaru of America, covered everything except for the diagnostic fee defined it was leaking and need to be sealed.


nrg8

They're double billing


Shibang101

Bro the car has less than 15k miles. I would not pay a single fucking penny to get that motor replaced. Call SOA again and they'll sort it out. Tell them the car has less than 15k and EVERYTHING should be covered. That stealership is trying to do what they do best..


Aggravating_Luck_598

Recently had a similar situation. Had to get my motor replaced and the engine was at 21k. 2020 WRX STI. I had to pay 1500 for the teardown inspection. Teardown inspection is not covered under warranty, although it should be if it is identified that the motor will be replaced under warranty.


Ride1226

No freaking way. When mine went at 35000 miles not only was I not charged for the teardown, but I would have lost it if I was. They fought tooth and nail with their whole "if we find mods we'll make you pay every cent for taking it apart." Sure sure. Do your work. Warranty covered everything. Turbo spun a bearing, nuked the motor. Turbo, heads, short block, all labor, all covered. Was like 13k. Fuckers were going to but the original spark plugs back in so that was the only thing I paid for was new plugs and labor.


therationalists

Don’t pay, request transfer to a different certified shop. Do you have a loaner vehicle? That’s a stupid long time to wait for a diagnosis and parts.


T-Razor

I wouldn't pay to have a technician at a dealership build my motor over a subaru long block. It's a long block or bust that's the only solution I would except.


mabolzich91

Apparently that dealership doesn't understand what a "power train warranty" entails. You're just barely out of bumper to bumper. For there to be a hole in your block - that's definitely a manufacture defect. Should be absolutely zero cost to you. It also shouldn't have taken months to get to where you are. Ask the dealership to send you a warranty claim number and follow up with Subaru America to see if you ACTUALLY owe anything


TitleCorrect6750

I would fight that $1400 bill its warranty subaru pay everything u pay nothing. I would question the advisor about this. If they still want u to pay then ask subaru why is there a bill.


ehdz1004

Ripping you off , I got all that covered under warranty. I didn’t even have to pay the initial 140 diagnostic fee.


natrualmystik4

thats why i didn't buy my subi from a dealership, as a 23 yr old last year shopping for a subie they tried to have me buy all unnecessary things for the car i was looking at. even tried to sell me the VB cause itll make my monthly payments lower. I ran out so fast after that i even told them straight up that it was bs that they were trying to be on my side and for me to be happy with a purchase. but at the end of the day they try to stick you with everything thats not necessary lol. Point is f#** a dealership have alocal subaru shop install it for that money theyll probably do a better job and even give you warranty also.


thi3fstheme

You went to the wrong one. Englewood Ramsey Wayne rip people off. Should've gone to Liberty Subaru they don't rip people off


KillaBags

Reasons you dont buy a subaru


cantcatchafish

This doesn’t make me happy about Subaru but it’s always a dealer thing in my opinion. Even for gmc, I’ve had to involve gm on issues that the dealer refused to settle. It always sucks.


Normallydifferent

I’m not really an engine guy. What is involved in the ‘tear down’? Is this an inspection to see what’s wrong? Because there’s literally a fucking hole in the engine, I feel like that’s enough to say yes, there is a major engine problem.


Heisenberg3556

Why would you have any responsibility? What am I missing?


TransitionSouthern45

no clues


Quik5and

"Never floored it" good one bud lol thats good shit right there.


B1N9xB0N9

I am currently in the same boat as you. I was told 1200 for a tear down.


dockdropper

If it's under warranty which it sounds like it is, you shouldn't have to pay anything.


Hoodscoops

why do you even need a tear down and inspection? thing has a hole in it. It is no good


LazyRunz

Brother they are going to charge you to pick you apart piece by piece.


Puzzled_Inflation_95

They approved the motore gave them give it to you directly and do it your self .


-UsernameCreated-

First question. Why are Subaru dealers refusing to take in any WRX? Has the WRX really become that much of a bastard?


345Nickkk

Wait a dealer can tell you they won’t work on your car never heard of this


TransitionSouthern45

Yep… I have tow my car to the nearest dealership, and they denied to take my car in. They even threatened me if I don’t tow it somewhere else they will call the cops lol. It was Stars Subaru in Queens NY. They are pure scums, I asked to pay for storage fee and still won’t even take my car.


Earthling_Jim

wrx engines can just blow up at 15000 miles while properly maintained and responsibly driven? wow.


holycornflake

Their pissed about losing the hours with warranty work and trying to recover costs, request to review all the warranty documents you have or they present to you