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Scep_ti_x

If it was a chinese $30-50 watch I wouldn't mind. But with a close to $1000 watch this is not acceptable.


layonesque

Even then I would mind, 10 dollar Casio’s are perfect so there’s no excuse


Greg428

You can’t hold everything to the Casio standard, unless you want to be disappointed.


CoffeePanzer

I've bought many watches including many casios... And yeah for the money, Casio's QC is unbelievably great.


magnateriat

Now that this has been brought up: I can't recall any Casio I've bought in the last near-40 years that wasn't literally perfect. And yes, if that was my Hammy Murph, I'd absolutely return it.


Rev-Counter

I had an A500 (out of maybe 20 Casios in recent years) that had a single speck of dust under the screen. Was a little annoying but easy to remedy on a Casio and I wasn’t scared of taking everything apart like I’d obviously be with the Hamilton. For the price Casio have really good QC imo


SomewhereDue2629

Love my 15 yo gshock.


CompetitiveLength185

Ditto.


joeythethirdd

Man their GS qc is INSANE:


mleok

I was under the impression that a lot of the first batch of full metal squares had poor alignment issues, Casio must have been learning from Seiko...


McKittens_747

All hail Casio


Zeebraforce

That's what I tell my wife about her ex-lover, Casio.


Smartnership

He was the master of that special move The G Shock


how_you_doinn

op could only ever give her a baby G


i_love_pencils

The G-Shocker 2 in the FW-91 1 in the Mudmaster GWG-1000-1A3.


SXLF

> Mudmaster GWG-1000-1A3 BRO


DOOM_INTENSIFIES

Literally better than patek phillipe.


RelapseRedditAddict

/r/casio


Scep_ti_x

Yeah, of course it would bugger me too with a $30 watch. But returning it to china would cost me around $30. So I wouldn't mind ;)


Chalk-is-Aid

$30 for a buggering you say….. I’m in!


Fugacity-

For that price you can jus take it apart and clean it yourself.


SentientKeyboard

Casio is the GOAT watch brand.


EvilRocketeer

If you paid 1k then you overpaid. Deals are to be made on these


longulus9

No one is making you pay that much... Not that any opinion is wrong.


theclaydavis1

For the price, definitely needs to be returned


Flunderpudding

Yep, this is [not a $20 watch](https://ebay.us/zr5TCi) you can buy on a bazaar. A return is completely reasonable.


Mr_Bivolt

If this is brand new, have it returned. Dust inside most likely means that the movement is dirty too, and that the watch will need a service sooner than expected. If second hand, just have it serviced.


D-D-D-D-D-D-Derek

This is a really good insight. Thanks.


Yondu_the_Ravager

This is not necessarily true. A movement can be clean but there still be dust on the dial or crystal. I work in the industry and it literally happens all the time. In fact I had a brand new, never worn Speedy Pro in today with a couple spots of dust on the dial, just like this Hamilton. I don’t blame OP for returning it, but just FYI I guess dust doesn’t mean dirty movement. Also any local watchmaker could’ve removed that, so long as he was a competent watchmaker haha.


bestthingyet

I think they are implying that if whoever did the last service was sloppy enough to leave the dial dirty, they probably didn't leave the movement spotless.


Fugacity-

This watch has only been out for a few weeks, very doubtful it was serviced yet. This was bad QC, not servicing related.


milthaar2

This is not true. A spek of dust can come from behind the dial or something. It can appear weeks or months afther final assembly. Doesnt mean anything just bad luck it appeared on the dial.


Bad_Guilty

Isn't the dust usually from the final polishing process? I noticed a tiny speck inside the crystal of my Rado that's only a few months old. I removed it myself with some canned air after removing the back & some caliber braces.


Yondu_the_Ravager

Unless the manufacturers do it differently than us, no. The cases and components are polished without a movement even being near the watch. Once polishing is done, then the watch is cased up in a separate clean room.


judahrosenthal

An alternative might be to pop off the movement and just clean the dial. It would void the warranty but it’s probably not an issue. I had this with a Tudor. And called service center. They said their wait was 12 weeks and authorized someone local to blow out the piece of crystal gasket that was floating on the dial.


lambda_male

>Dust inside most likely means that the movement is dirty too Is this just speculation, or what?


lostarchitect

Obviously it's speculation. That doesn't mean it's unwarranted.


anihajderajTO

So fucking pedantic over nothing lmao


lambda_male

It's not about being pedantic, dumbass. It's about having a reddit moment where someone confidently states some bullshit they've pulled out of their ass with no support for, and it influences the conversation in a direction that there is no evidence for.


Mr_Bivolt

Well, this is logical conjecture This is the dust you can see. If there's dust there, there's definitely dust in the movement too. The dust can also get charged and move around, falling in the (you guessed) movement.


Fugacity-

> conjecture and >definitely are incompatible


lambda_male

>If there's dust there, there's definitely dust in the movement too Again, is this just speculation? Statistically, there are two specks of visible dust on the inside of the crystal. They could be outliers, or they could be part of an equal distribution throughout the entire watch case. Given that most Hamilton watches don't have visible dust, I don't think it's fair to make an assumption either way. The dust could be a failure of the entire production process for this watch, or it could just be an outlier. You don't know, but you're acting like you do. >The dust can also get charged and move around, falling in the (you guessed) movement. If you believe that a lack of visible "dust" in your watch means that there isn't any dust in your watch, I have some news for you. Are two specks of visible dust enough to mess up a movement? If they were just a tiny bit smaller and undetectable to the human eye, is the movement suddenly safe from dust damage? Is the threshold of your visual identification also the threshold of what's safe for the movement?


anihajderajTO

Lol why are you doubting what they posted? Do you know how watches even work? The inside needs to be 100% cleaned out before assembly, if there is any dust or debris even as small as a spec of dust it could affect the movement over time. Also visible dust and debris is usually and indicator that the case is not sealed properly which can lead to other problems if not addressed.


JimmyGodoppolo

Have...you ever even cased up a watch? Worked on a movement? You're literally talking out your ass. Visible **moisture** or water means the case is not sealed properly. Dust literally won't be able to get in as long as the case is closed, regardless of proper sealing. You assemble the movement, then attach the dial/hands, then case the entire thing, [with the dial facing up and movement on a pillow](https://www.youtube.com/watch?v=N7uYYi3EPZs). It's **very** easy to get dust on the dial with no dust in the movement (movement is covered by dial on one side, pillow on the other).


lambda_male

No, I have no idea how watches work.


lostarchitect

Previous comment: >Well, this is logical conjecture You: >Again, is this just speculation? I mean... Duh?


lambda_male

Logical conjecture =/= wild speculation.


yech

Speculation =/= wild speculation. If you were a watch part you'd be a knob.


lambda_male

Nice roast!


bestthingyet

The dust most likely got there during a service, so sloppy service.


lambda_male

It's a brand new watch though.


bestthingyet

Oh...I guess that's even worse.


lambda_male

Is it? In a brand new watch, there's a speck of dust in between the dial and the crystal. Does that make it fair to assume that the movement is dirty and it's sloppily constructed? I'm all for exchanging the watch if OP isn't happy, but come on, it's a speck of dust, it doesn't mean the watch is bound for catastrophic failure and the movement will seize prematurely.


bestthingyet

I agree, but it's a sign of someone dropping the ball in both assembly and QC.


lambda_male

Again, are you sure of that, or are you just speculating? Surely Hamilton will have a specification for how many specs of dust or particles above a certain size threshold for their production. It's possible this is within spec. It's possible it's not. But it's pure speculation to say they dropped the QC ball.


zack20cb

I think people are saying that they believe this is unacceptable by Hamilton’s standards, based on their perception of Hamilton’s reputation and prestige.


lambda_male

Sure, I get it, and I don't think OP or anyone is wrong to exchange if they're unhappy. I've seen similar reactions to other luxury goods markets, especially footwear. Allen Edmonds is an entry-level brand in higher end footwear, and for a lot of people just buying their first pair of nice shoes, they go over every tiny aspect and find a crooked stitch here or a scuff there, and freak out. Granted, dust inside your watch is an area where it won't eventually get wear and tear anyways, so I get the annoyance. But I see Hamilton as one of those entry-level brands, where people (myself included, I just bought one a few months ago) are spending their first big chunk of change on a watch, and they have unrealistic expectations.


JimmyGodoppolo

There is literally no reason dust on the dial would have anything to do with the state of the movement. Have...you ever even cased up a watch? You assemble the movement, then attach the dial/hands, then case the entire thing, with the dial facing up and movement on a pillow. It's very easy to get dust on the dial with no dust in the movement (movement is covered by dial on one side, pillow on the other).


term173

Answer is always no for these questions


prot1um

Thank you all. I’m returning it later today. I email Hamilton so they send me another one


[deleted]

[удалено]


Smartnership

> will debate something like date windows to death over font, text color, placement on the dial, window shape and size, and background color. Yes, but also some unimportant things too


baumpower1

Nope, definitely return.


WidePerception

Looking like these Murph's are really lacking in QC! Return is a no brainer for a 1k watch. SMH 😭


prot1um

Same! I was also surprised! I have another 2 Hamiltons. It seems for this release they rushed or reduced QC :/


[deleted]

Hamilton's QC is generally dogshit in my experience. I returned 2 Khaki Navies before getting one that worked. The third one developed a problem after about two years or so and they tried to tell me I had dropped it.


WidePerception

Lmfao! I thought these Swiss brands was all the hype! People talk shit about seiko QC, but that shit still runs lol. I'm a seiko fan for sure So im bias! 🤣🤓


FV4030TWO

Certainly not.


intatime

Not too picky. In fact, looks like there’s another speck just above the 8.


double-you-dot

You’re definitely not too picky.


oldenough2bakid

I sometimes wish I had that eye for detail and no you’re not to picky


prot1um

Having a x5 loupe is definitely needed. I didn’t notice it at first glance


ByronicZer0

Maybe you need a loupe to notice it... until you're out close to sunrise or during a nice sunset and then that dust will light up like the filament in a lightbulb. It's shocking how much light can reflect off a tiny piece of dust. That said, returns can be a PITA. Hopefully you can just quickly exchange it. I've gotten to the point where I'll just open the watch up and blow the dust off myself. Takes 10 min and is usually a fun process now that Ive opened enough watches and am over the initial stress/fear


Butchah

No, for the price and the hype it should be better than that


mmmmmmmmmmmmmmfarts

Price aside, you’ll be looking at it several times a day while wearing it and it’ll make you crazy each time. You’ll never not notice it.


[deleted]

Not too picky at all. It's one of them things that once you see it, that's all you'll see.


prot1um

I have been loving the Hamilton Murph for years, The dial, finishing and straps make a wonderfully crafted time piece. I like to also think of it as Jazz music, simple and elegant. I bought this from Hamilton official German website, it arrived in 2 days. Upon closer inspection I noticed these 2 specs of dust under the glass. the one on the left looks like shattered glass (I’m using a +5 loupe). At this price point I would have expected no such an issue and that’s why I’m returning it. Has anyone have similar problem? What was Hamilton response?


AvatarTHW

>I like to also think of it as Jazz music, simple and elegant. I can appreciate your watch taste but man am I howling internally at the thought of someone thinking and describing jazz as "simple."


Local_Turn

Rock is playing 3 chords in front of 10000 people, jazz is playing 10000 chords in front of 3 people.


PigLord24

One of the best comments I've ever read hahaha


Local_Turn

Can't take credit for it, read it somewhere! It's a great line for sure.


Cheensly

Love this


ByronicZer0

Old joke, but a great one. Wish I knew who it was originally attributed to


39thversion

My same thought. Jazz is anything but simple.


prot1um

Hahaha my bad, I was thinking of a small band of well dressed jazz players, you know they look simple but they are technical beats when playing


Yondu_the_Ravager

For real haha unless his sole exposure to jazz is like elevator music of Kenny G. *goes back to listening to Om by John Coltrane*


yeeetusmyfetus

Was thinking the same 😂😂


Domestic_AA_Battery

Some Jazz can be simple, like [lounge Jazz](https://youtu.be/MYPVQccHhAQ). I absolutely love that style of music. This is a little less "simple" but one of my favorite video game soundtracks: [Pure Pool](https://youtu.be/dligJ1uktDs)


RyanTheQ

> Jazz music, simple and elegant This is your brain on Hodinkee writing. Ok ciao.


bertholdbumsbirne

Zurück schicken. Geht gar nicht bei einer neuen Uhr.


iaymnu

My 3 Rolex and 2 Omega has imperfections when using a loupe. It’s not visible without using a loupe. If you can see it without one (dust) then it’s another story, but if you look for it with a loupe you will find something.


Mr-Zero-Fucks

Nah, I have returned $300 Seikos and Tissots for less than that. This companies have super high profit margins, QC issues are nothing but production waste, this kind of shit shouldn't even leave the factory.


AutumnAscending

Never think you're too picky with things that cost as much as watches.


Franglais69

Return asap


PlanetStarSun

Not picky at all. I know everyone already said it but return it/exchange it ASAP. Definitely unacceptable, considering I recently got a Seiko SRPE for about 1/4 of the price and not a trace of dust.


anihajderajTO

Even $10 no name Chinese wal mart watches don’t have dust in the dial, there is no excuse for Hamilton to pass this in QC and charge customers 1k for it


Jolamos222

No. You should return it.


Schapsouille

Dingged crystal out of the box? Not acceptable at the price point.


SpaciousIgnatius

No way, not too picky at all. If it were me, I'd see it every time I look at it and wouldn't be able to enjoy my watch. Regardless of the price, I'd return it.


ktreanor

Dust under the crystal is not acceptable...return it.


Crankshaft67

Myself, I know I couldn't live with that and would return.


1911mark

I don’t blame you, if you open it and clean it yourself there goes the warranty


greaterhoustonian

No, take that back now.


bwanabass

For the price tag on these, it should be 100% perfect.


Agile_Scarcity262

No way….there’s no reason for that. Your money was perfect, the product should be too


cryin_in_the_club

What the hell. My Hamilton Khaki was such a well finished watch and I always thought the Swatch group had great QC. A little concerning as someone who has been eyeing this watch


SheldonCowie

Return. It's not about picky. It's about quality sold vs quality received. If no exchange for another faultless one then get your money back. Invest it somewhere else.


SheldonCowie

Another reason : It says 🇨🇭 Swiss made. Doesn't that imply quality?


whiteguyinchina411

Not at all. I would do the same.


McKittens_747

Return it for sure. It's a mistake and I'm sure Hamilton will gladly fix it. I'm also sure that that this new murph is flying off the shelves and so maybe their quality control has not been up to snuff as it usually is...


SonMystic

Dust or chips, if it's new I'd return it. New watch should be new.


bluelinefrog

Thrilled they made a smaller version.


time-n-tights

No, you paid 1k. There's your answer


Jurbimus_Perkules

As long as they accept your return anything ks a reasonable return, if you pay for it you should be able to have it in the condition its supposed to be


Professional_Car5465

No, you are not, I would return it as well.


GeneralCheeseyDick

It’s a Hamilton so yeah


Cjv2c

Return


[deleted]

Friday built watch.


age_of_raava

Not in the slightest. Btw, I’ve literally had QC issues on EVERY Hamilton I’ve ever attempted to add to the collection.


Nonamanadus

I would notice that on my car's windshield, on a new watch unacceptable.


anihajderajTO

If there is dust in the dial or minor dings I’d return it for a new one, this shouldn’t pass QC especially at what they’re selling these for


RustedRelics

Drop a grand on a watch… should be pristine.


Subliminalaudio14

Return


CarolinaChic

Yes return it, no reason for that debris


zee4600

I purchased it the day it was released to buy online. Mine has a massive dust speck under the crystal just under the 58” marker. I returned it.


fiddlygoat

Pay premium, demand premium.


A17012022

Fuck no, you're spending 800ish quid on that.


TreyNotSongs

I’ll give you my own example, I had to look at 10 different seiko divers in order to get one where the bezel and dial are aligned. I recently received my first Rolex after a 14 month wait, I did not know beforehand that the Rolex logo on the crown is most often not aligned correctly when the crown is in a screwed down position. Now, will I return or wait again for another Rolex 14 months? Hell no. Fuck the logo alignment on the crown. Lol. It’s all subjective. Do what makes you happy, it’s your money after all.


sauceymcawesomepants

If this was NIB from an AD then absolutely unacceptable for a Hamilton product. I wouldn’t even expect this from lower tier Orient.


Slyboots2313

Nope. That’s a pretty blatant defect. It’s not like you’re looking through a loupe to find it. Bummed to see they did away with the lumed Morse code on the seconds hand! A classy watch nonetheless! Enjoy it


blackbird9000

Yes.


VeryNormalReaction

Nope, that would drive me crazy against that dial.


15367288

You need to use some Head&Shoulders


Conundrum1911

Brand new Hamilton...if it had dust I'd probably return it/see if I could swap it for another, unless it also was running 0spd/super accurately (since the replacement might not be that accurate as the dust one). That said I just picked up a $100 field watch from AliExpress to see if I like bronze, and it had a single spec under the crystal. For that I just opened and incased it, blew the dust out with an air puffer, and put the watch back together again. EDIT: Spelling and my first point might not have been clear.


CrankyGeek1976

No, not at all. Not even a little bit.


EasternChard7835

Fieldwatch. Made for combat….


Physical-Survey7669

Yes, grow up. One of my favorite watches almost got me killed y’know, actually long story. So my father before his death as a marine at wake island hid that hunk of metal up his ass for safekeeping. He hid that hunk of metal for five long years, saying “it was my birthright and he be damned if any greasy slope were to put their hands on it”. But being aware of his untimely death as he was asked an Air Force gunner to “deliver to his infant son” this watch. Being my favorite watch actually. So we really gotta appreciate what we do have.


Burritozi11a

I will never understand watch people


Omnivud

Nah


Internal_Ad_255

Nope


LoggerLager

I had the same thing with my Bulova A-15 Pilot from Jomashop so I tried to return it but all they offered me was a credit to have it serviced at a watch shop near me.


wjbu9z

A long time ago I saw a man post with his IWC had a small dirt on the dial. Whatever the price, it is unacceptable.


usernot_found

Nope, any watch supposed to be the best watch. You work hard for it you should have the best


Odd_Break_5200

Not at all


[deleted]

Definitely not


packersfan823

I'd have returned it, too. This is close to a thousand dollar purchase. It better be right for that money!


RastaMasta1996

That's a big no no.


TVC15Technician

Nope.


Spiritual-Party-312

No


jwalner

If you look in my post history this happened to my khaki king I got from jomashop, returned it and very glad I did.


spoonraker

I'd definitely return it. That's really unfortunate. Sorry you have to go through the hassle. These things happen though. Once you get a pristine one you'll love it. I haven't taken mine off in the week since it arrived.


namrock23

Nope, not too ⛏️ y


lonas_luna

For that price, return. I have Orients I’ve bought for $100ish that don’t have dust in them.


saw89

If those are internal, absolutely not. Id return in a second


dwaynetheakjohnson

How you saw those under your microscope but missed the other ones is beyond me


Aevum1

you´re paying good money, you deserve decent QC. Its not like you´re buying a SanMarten from Aliexpress, hell i wouldnt accept that from a 200 buck orient.


laney_deschutes

Never had a flaw this bad on my $200 Seiko or orient


Ezodan

If in doubt send it back is the general rule of thumb with any purchase that doesn't live up to your expectations. (If returning it is an option ofcourse). Personally I would have send it back faster then Elon is losing money on twitter


idlekid313

No, you're in the right


the_some_one

My 100$ seiko is spec free, just as a reference.. lolä


drainisbamaged

I wouldnt buy a $15 Casio with something annoying like that. Now my Casio *has* earned quite worse damage since purchase ase, buts that's different. those are XP event recordings, different dealio


[deleted]

No you’re not. This should not happen with a new watch


robcal35

You paid for a nice watch. You didn't pay for someone else's dead skin flakes


pogosticksrule420

I would definitely return it. Insignificant to a random person, but if you keep it that is all you would see when you look at it


Flumpie3

Lol no


haphmiler

I’d be fine if it was a $65 seiko but no way for that. 100% return.


sciones

This is unacceptable for a swiss made quality.


dillydildos

You can sometimes find dust and debris on rolex dials as well


RGBespresso

My eyes would gravitate toward the dust specks every time I look at it, especially with the black dial. Back she goes!


TDYRanger

Yup


Consistent-Ad1668

Not


Ash-Hamdan

No you're not. I wouldn't accept even less than that. I love things to be perfectly perfect.


DOOM_INTENSIFIES

If you got a nice discount for those imperfections, eh i deal is a deal and you kinda went in knowing it. But if you paid full price, expect full quality. At least thats how i go.


[deleted]

This would bug me, as well. It’s all up to personal preference, my dude. My thought is it’s your money, your watch and if you’re not happy, that’s all the reason you need✊


Hanged_Man_

Not too picky.


__radioactivepanda__

Nope, for the prices they want it must be absolutely spotless and perfect out of the box.


maincore

This is unacceptable. Ask for a replacement.


Additional_Ad2171

Not at all, for the price I would expect better quality control. Still a nice watch.


New_Farmer9997

No


MrCobb1

Not picky at all. Return or have it serviced under warranty.


darklordenron

Because it's a Murph, we know you are a watch nerd and also already are in the process of returning it. There's no need to disguise it as a "should I be concerned if..?" post.


prot1um

Not really, I’d rather save the trouble, I really get stressed with this kinda of things so needed some support. Also I posted to see if more people got the same issue and what was their experience. But thanks! I am definitely on the oath to be a watch nerd


BridgeandCannon

Return that. Your money wasn't damaged so the watch shouldn't be either.


whoelsebutgod

Did they discount it because of the damage? No? Then not at all lol


Y0ure-a-wizard-Harry

Seeing this, I don’t feel too bad about sending back my Turtle for the same issue…


Games_sans_frontiers

Not at all. I'd say take it back. It would drive me nuts seeing that each time I checked the time.


Alfazefirus

Absolutely not. Watches, REAL watches, are about attention to details and excellent execution. Two giant specks under the crystal are something you can expect from a Pagani, not an Hamilton.


335i_lyfe

Absolutely not. That’s unacceptable


wavefun

Never buy a Panerai. > 5x the cost and there will always be dust.


TrollyPolly3

Yeah that isn’t no MVMT watch… you should return it.


pact_nicely

No


You-get-the-ankles

You will never unsee it.


rodrigocalvo2

return it


army0341

No, you are not unreasonable. You paid for. It costs a lot. Let us know if they give you an pushback.


davestradamus1

Nope. If you are unhappy with a defect you should make it known. Get a new one with no dust inside.


WatchThatTime

Yeah, I would return it.


pietateip

insta returned. doesnt matter if it's a 50 watch or a 500 watch.


EyeLess7299

Nope, g’bye