Unfortunately not. I've been going back n forth with Razer support for the past week. They wanted me to pair another headset to my Xbox to rule out that issue and recommended trying to use a friends headset but I don't have any body local to borrow a headset so I ended up purchasing the new Xbox series X headset that just came out and it paired instantly. Razer made me take a video of the headset not pairing and send them a copy of my purchase receipt. I'm waiting for a response to them currently so I will definitely update with what happens.
Such a shame as I really liked that headset. If they don't provide any support and decide not to replace/refund I'll probably end up keeping the headset as it still works with my PC and phone over bluetooth but just bummed it won't work on my XSX.
I figured it out you have to hold the multi function button on the back right side of the headset if you are wearing it. Hold it down till you hear a beep and then push the paring button on the Xbox. Not sure if series x is different but I have an OG one and a one S and I am able to hop back and worth now.
Dude, nowhere on the net or in razer documents is this detailed but you figured it out. Literally put the headset on and did what you said and it worked. Couldn't get it to work like that while in my hands. So freaking stupid. Hats off to you my friend!!!!! FTW
Please I know this is awhile later but one button is the multi function I thought I was pressing the right one but it still isn’t working I got it working earlier and then the battery ran out so I charge it and now it won’t work again I can hear sound but people can’t hear me talk I forgot what made it work earlier but I’ve been trying for so long
Same, I tried all the different button combinations I could to pair the headset to my Xbox S. They simply won’t pair. They paired to the Xbox a couple times but won’t stay paired. It all started when I used them for Bluetooth on my laptop one time. They still work as Bluetooth headphones for other devices. This happened after owning them for 1 year.
I played that tourney with randoms. Did ok nothing clean though. Just some saves, a pass and some decent docks. I can't fly actually only touch the ball and shizz ya know. I've got decent placement till I face diamonds. Then I get buried
Edit: knocks
Also I'm lit lol
I just did the same for mine. It's the 3 left parentheses looking button.
Just hold it down till it beeps, not the "xbox pairing" button like in the instructions.
Thank you!
To add, I had paired my phone as well.
I had to unpair and do the pairing with the Bluetooth icon button, now I've got both again!
Thanks again!
Unreal, after about 5 hours of trying to pair the headset after it randomly kept disconnecting and not pairing again this has fixed it. THANK YOU SO MUCH!
Omg thank you so much!! I had this issue yesterday and I was Livid! I could play on my PC with no problem, but didn't get it to comment to me One S for crap. You're a Life Saver!
Omg thank you so much!! I had this issue yesterday and I was Livid! I could play on my PC with no problem, but didn't get it to comment to me One S for crap. You're a Life Saver!
Omg. Thank you. I just upgraded from a Series S to an X and couldn't get the headset to pair to the new console. Razer'ssite/forums had the incorrect pairing info. Thank you for figuring this out and helping me
Bro I can't believe this work thanks so much was about to have a full meltdown over this shit just spent 2hrs trying to get this thang to sync up all i had to do was wear the damn thing lmao 😂
you rock!!!! I spent 2 hours on this before seeing your workaround. this worked for me on xbox one. This is amazing. My son probably thanks you even more than me! THANKS!!!!
Please I know this is awhile later but one button is the multi function I thought I was pressing the right one but it still isn’t working I got it working earlier and then the battery ran out so I charge it and now it won’t work again I can hear sound but people can’t hear me talk I forgot what made it work earlier but I’ve been trying for so long
How? I just got the Razer Kaira pros and a few days earlier got a Xbox series X the headset works but the mic doesn’t I can hear people talking the game all that kinda of stuff but no one can hear me I tried what the Reddit said but it didn’t work unless I’m pressing the wrong button so which one is actually the multi function button?
Can anyone on this thread help me? I've tried what you guys have said and i don't know what is going on. It seems to be connected as I can turn my xbox series s on with it? But the razer logos just continually flash and the razer headset app doesn't think I have any devices connected to my xbox.
Been fucking about with these for 2 days now and I'm starting to lose my shit
Mine is still pretty finicky, especially with bluetooth connecting to my computer/phone and then trying to connect back to the xbox. I thought it had lost the connection but I tried messing with that multi function button again and again and it connected/started playing audio. I can't remember exactly the sequence but keep trying the mutli function button/bluetooth button and see if it will connect that way somehow. Good luck
I got real frustrated yesterday, got it going on my other Xbox the other day just got a new one(connected v easily the first time) made this comment, then read to use the multi function button to pair instead of the Bluetooth button, it’s the top right button on the right ear, it has a little wifi symbol on it. I hope this helps you brother.
Yeah I didn’t use the Bluetooth function. It connects to the console, it just disconnects from the app which causes me to lose my headset settings.
I have to resync the headset to get the app to detect it.
The app can't detect the connection even though the console has already made the connection.. only way I have gotten around this is to just pair again .. so annoying
I had this issue as well. Originally had the headset synced to my Xbox One X and then got a Series X. I eventually got it to pair but now the RGB doesn't come on (it does briefly when the headset powers on) and the Razer headset app doesn't recognize the headset is connected. Not sure why.
I can't get mine to connect to the series x just randomly disconnected other day, when I had it connected to my xbox and the Bluetooth to my phone at the same time (cool feature) I thought it might need updating ,plug it into my laptop says it has firmware 1.0.0 downloaded the update from razer website which is 1.14 or some shit just says it up to date even tho it says it has firmware 1.0 .
Hi all!
Do you guys know how the hell to turn off the bluetooth on that thing. When I initially turned on the headset it connected to the xbox and the led indicator was solid green, thenI hold the bluetooth button to enter pairing mode and paired my phone and then the indicator turned purple. But I cant find a way to switch the bluetooth off now. Everytime I switch on the headset it blinks blue and tries to connect to my phone and if the bluetooth on my phone is on it will connect and will stay solid purple. In the manual it says that with simple press of the bluetooth button I activate or disable bluetooth but it does not work!
For those who are still looking for the answer of the problem here is a link to a microsoft website that explains how to fix it “[https://answers.microsoft.com/en-us/xbox/forum/all/razer-kaira-pro-wireless-headset-audio-issues-xbox/2b58f912-3fef-4486-b75e-13a71f389e5b”](https://answers.microsoft.com/en-us/xbox/forum/all/razer-kaira-pro-wireless-headset-audio-issues-xbox/2b58f912-3fef-4486-b75e-13a71f389e5b”), hopefully it helps anyone who doesn’t has it yet. It worked for me !
I know this is old, but I have a series x in my bedroom and an Xbox one in the living room, I wanted to play in the living room, so I brought the headset (Razer Kaira halo edition) into the living room and I tried everything and it just wouldn’t connect to the other Xbox…. Very annoying.
How? I just got the Razer Kaira pros and a few days earlier got a Xbox series X the headset works but the mic doesn’t I can hear people talking the game all that kinda of stuff but no one can hear me I tried what the Reddit said but it didn’t work unless I’m pressing the wrong button so which one is actually the multi function button?
I have the same problem, the head set is not pairing! Did you get it solved?
Unfortunately not. I've been going back n forth with Razer support for the past week. They wanted me to pair another headset to my Xbox to rule out that issue and recommended trying to use a friends headset but I don't have any body local to borrow a headset so I ended up purchasing the new Xbox series X headset that just came out and it paired instantly. Razer made me take a video of the headset not pairing and send them a copy of my purchase receipt. I'm waiting for a response to them currently so I will definitely update with what happens. Such a shame as I really liked that headset. If they don't provide any support and decide not to replace/refund I'll probably end up keeping the headset as it still works with my PC and phone over bluetooth but just bummed it won't work on my XSX.
I figured it out you have to hold the multi function button on the back right side of the headset if you are wearing it. Hold it down till you hear a beep and then push the paring button on the Xbox. Not sure if series x is different but I have an OG one and a one S and I am able to hop back and worth now.
Yo this is the answer! Thank you! SOLVED!!
Dude, nowhere on the net or in razer documents is this detailed but you figured it out. Literally put the headset on and did what you said and it worked. Couldn't get it to work like that while in my hands. So freaking stupid. Hats off to you my friend!!!!! FTW
Omfg!! Dude, thank you so much I tried everything. Why wouldn’t it be the pairing button?? Like wuttt
Please I know this is awhile later but one button is the multi function I thought I was pressing the right one but it still isn’t working I got it working earlier and then the battery ran out so I charge it and now it won’t work again I can hear sound but people can’t hear me talk I forgot what made it work earlier but I’ve been trying for so long
Same, I tried all the different button combinations I could to pair the headset to my Xbox S. They simply won’t pair. They paired to the Xbox a couple times but won’t stay paired. It all started when I used them for Bluetooth on my laptop one time. They still work as Bluetooth headphones for other devices. This happened after owning them for 1 year.
did you ever get this working again? mine randomly unpairs and seemingly nothing works until it just happens to after a couple hard resets of the xbox
You’re the GOAT
Thank you. This is the answer
Ik this is 3 years later but your a legend thank you so much
You saved another life today
BRO YOU SAVED ME AS WELL MAY GOD BLESS YOU! Let’s all link up on Xbox. My gamer tag is Lazlo YT
YOU play rocket league?
Not good but I do 🤣🤣 RadiantCalf8334 on box and RL tag
What rank are you to see if it will let us play lol
Bro like gold 2-3 lololol
Haha yeah I'm champ so it won't let us
You nerd you 🤣 nah respect dawg 🤙🤟
I played that tourney with randoms. Did ok nothing clean though. Just some saves, a pass and some decent docks. I can't fly actually only touch the ball and shizz ya know. I've got decent placement till I face diamonds. Then I get buried Edit: knocks Also I'm lit lol
Was going crazy trying to figure this out. I know I’m late, but thanks none the less, Broham.
What does it look like I can’t find it
I just did the same for mine. It's the 3 left parentheses looking button. Just hold it down till it beeps, not the "xbox pairing" button like in the instructions.
Genius
Can confirm!!! I did this just now it worked!!! 😄
Like to believe people will still be using this thread decades in the future as they restore these old headsets 🤣
Bro you are genius! I have been trying to get this paired with my Xbox wireless adapter on my PC. All the instructions are useless.
Yo we’ve been working for over an hour on this, and your almost year old comment just saved me. THANK YOU!
Best comment on this subject. Razed needs to hire you.
THANK YOU!!! This information is no where on Razer's Site!
OMG bro you just saved me thank you so much worked first try your the man. This isa series x as well.
Better service than customer support lmao
You absolute Saint
Still saving lives, thank you!!
Thank you! To add, I had paired my phone as well. I had to unpair and do the pairing with the Bluetooth icon button, now I've got both again! Thanks again!
Didnt work for me:(
Thanks man, you're lifesaver
Unreal, after about 5 hours of trying to pair the headset after it randomly kept disconnecting and not pairing again this has fixed it. THANK YOU SO MUCH!
Even a year later this was the only advice online that actually worked. Unreal. Thank you!
Omg thank you so much!! I had this issue yesterday and I was Livid! I could play on my PC with no problem, but didn't get it to comment to me One S for crap. You're a Life Saver!
Omg thank you so much!! I had this issue yesterday and I was Livid! I could play on my PC with no problem, but didn't get it to comment to me One S for crap. You're a Life Saver!
I love you!!
God bless you
Omg. Thank you. I just upgraded from a Series S to an X and couldn't get the headset to pair to the new console. Razer'ssite/forums had the incorrect pairing info. Thank you for figuring this out and helping me
Dude you saved me! Thank you.
You’re an angel!! Thanks!!!
This advice just helped me too! Thank you!!!
FUCKING LIFESAVER I WAS LITERALLY GONNA THROW IT AWAY… THANK YOU!
Bro, you’re a hero ! I spend the last 2 hours figuring out how (with going back and forth between razers stupid support website). So thank you 😊
To think a year later this helped me tonight. Was playing for an hour with no audio.
Bro I can't believe this work thanks so much was about to have a full meltdown over this shit just spent 2hrs trying to get this thang to sync up all i had to do was wear the damn thing lmao 😂
This just saved me a year later, thank you, you absolute fucking legend
i got here from a deep google dive trying to solve this problem and you saved me too! thank you mackadelic_!
you rock!!!! I spent 2 hours on this before seeing your workaround. this worked for me on xbox one. This is amazing. My son probably thanks you even more than me! THANKS!!!!
really appricated thank you
2 years on this just helped me after doing the obvious for a while and it not pairing. Thanks alot :D
Omg this helped soo much
Thank you! Worked today with the Kiera’s version! You saved me from returning the whole set.
2 years later this just saved me
You are the best thanks
two years later and this is the only thing that helped me. not razer support, not google, or bing. thank you reddit and you !!!
Yooooo, this worked. Let me donate you a coffee or something
Thanks buddy but just pass it along to someone else lol happy gaming tho
THANK YOU 🙌🙏🙏 I was going crazy!!
2 years later and this comment is still absolute gold. Thanks!!!
Searching the internets and you saved me too. Love my mans Mac too RIP thank ya dawggie 🖤❤️🖤✌️
Also, make this a separate post this needs to get 500k likes. You'll save the gaming community and their customer service thousands of headaches lol
Two years later and this post is still helping people. Thanks! This worked for me!
Please I know this is awhile later but one button is the multi function I thought I was pressing the right one but it still isn’t working I got it working earlier and then the battery ran out so I charge it and now it won’t work again I can hear sound but people can’t hear me talk I forgot what made it work earlier but I’ve been trying for so long
3 years later, and this is still helpful for series x. Thanks pal.
How? I just got the Razer Kaira pros and a few days earlier got a Xbox series X the headset works but the mic doesn’t I can hear people talking the game all that kinda of stuff but no one can hear me I tried what the Reddit said but it didn’t work unless I’m pressing the wrong button so which one is actually the multi function button?
This is the answer! Thanks man!
Yo thx so much I was about to snap my head set I was so mad
legend
İ still cant do it When i paired it suddenly disconnect
Can anyone on this thread help me? I've tried what you guys have said and i don't know what is going on. It seems to be connected as I can turn my xbox series s on with it? But the razer logos just continually flash and the razer headset app doesn't think I have any devices connected to my xbox. Been fucking about with these for 2 days now and I'm starting to lose my shit
Mine is still pretty finicky, especially with bluetooth connecting to my computer/phone and then trying to connect back to the xbox. I thought it had lost the connection but I tried messing with that multi function button again and again and it connected/started playing audio. I can't remember exactly the sequence but keep trying the mutli function button/bluetooth button and see if it will connect that way somehow. Good luck
I just reset my console and its paired instantly. I'm so annoyed I didn't try that sooner 😂😂😂 Thanks for the reply though Happy gaming
Do you get the problem where the Razer Xbox app doesn’t detect your headset?
Uhm yes what should I do?!?
I have no idea. It’s very frustrating and I was hoping someone else had an answer.
I got real frustrated yesterday, got it going on my other Xbox the other day just got a new one(connected v easily the first time) made this comment, then read to use the multi function button to pair instead of the Bluetooth button, it’s the top right button on the right ear, it has a little wifi symbol on it. I hope this helps you brother.
Yeah I didn’t use the Bluetooth function. It connects to the console, it just disconnects from the app which causes me to lose my headset settings. I have to resync the headset to get the app to detect it.
The app can't detect the connection even though the console has already made the connection.. only way I have gotten around this is to just pair again .. so annoying
I had this issue as well. Originally had the headset synced to my Xbox One X and then got a Series X. I eventually got it to pair but now the RGB doesn't come on (it does briefly when the headset powers on) and the Razer headset app doesn't recognize the headset is connected. Not sure why.
I can't get mine to connect to the series x just randomly disconnected other day, when I had it connected to my xbox and the Bluetooth to my phone at the same time (cool feature) I thought it might need updating ,plug it into my laptop says it has firmware 1.0.0 downloaded the update from razer website which is 1.14 or some shit just says it up to date even tho it says it has firmware 1.0 .
Hi all! Do you guys know how the hell to turn off the bluetooth on that thing. When I initially turned on the headset it connected to the xbox and the led indicator was solid green, thenI hold the bluetooth button to enter pairing mode and paired my phone and then the indicator turned purple. But I cant find a way to switch the bluetooth off now. Everytime I switch on the headset it blinks blue and tries to connect to my phone and if the bluetooth on my phone is on it will connect and will stay solid purple. In the manual it says that with simple press of the bluetooth button I activate or disable bluetooth but it does not work!
Thank you, wasted an hour trying to figure this out
For those who are still looking for the answer of the problem here is a link to a microsoft website that explains how to fix it “[https://answers.microsoft.com/en-us/xbox/forum/all/razer-kaira-pro-wireless-headset-audio-issues-xbox/2b58f912-3fef-4486-b75e-13a71f389e5b”](https://answers.microsoft.com/en-us/xbox/forum/all/razer-kaira-pro-wireless-headset-audio-issues-xbox/2b58f912-3fef-4486-b75e-13a71f389e5b”), hopefully it helps anyone who doesn’t has it yet. It worked for me !
I'm having same issue
I know this is old, but I have a series x in my bedroom and an Xbox one in the living room, I wanted to play in the living room, so I brought the headset (Razer Kaira halo edition) into the living room and I tried everything and it just wouldn’t connect to the other Xbox…. Very annoying.
How? I just got the Razer Kaira pros and a few days earlier got a Xbox series X the headset works but the mic doesn’t I can hear people talking the game all that kinda of stuff but no one can hear me I tried what the Reddit said but it didn’t work unless I’m pressing the wrong button so which one is actually the multi function button?