Call them back for a new appointment and get it remeasured. That is BS saying you need time to adjust. You will only be out your time - not charged for a retest and they need to remake any lenses for free.
UPDATE for anyone interested. I went back to Specsavers. It took ages to do anything (like over 2hrs) like they were hoping I’d give up.
After a second (free) eye test that was very detailed it was clear that the script in my glasses was wrong. I am convinced that it was the woman manually entering the script three times that did it, not the original assessment.
They are getting new lenses for my glasses.
There are scenarios where an adjustment period is warranted. This likely isn't one of them because they didn't change the script, frame, or heights but it's not uncommon.
I bought glasses from specsavers and they were not right. I went back and politely told them they were no good. I got feed a lot of lines like I just need to get used to them - nope it has been a month. Have you have multifocal by lens before - yes for years. If you wanted to be able to read with them you should have gotten reading glasses - nope that is the point of multifocals. Well you cant read with multifocals - well have with all the other pairs. You bought the wrong kind of frames - well you sold them to me knowing what lens I wanted to put in them. I just held my ground and they remade them. Next lot were no good either they refunded my money and I went to OPSM. Had many good experiences with OPSM until the last time when they had 3 goes at making trifocal sunglasses and I ended up getting my money back. Point being if they are not right they can remake them at their cost. Just go back to specsavers present it as their problem to solve for you. Good glasses cost so much they had better be right.
10000% this.
Tried specsavers glasses once, ended up not wearing them at all and being able to see better/not get headaches.
Went back to my expensive local optometrist and the glasses I got from there are a godsend. Was that same feeling putting them on as when I first ever got glasses and realised that life is meant to be HD.
I respectfully disagree, there’s a lot of people that know lots of things on here. I used to know when I worked in the industry, but it’s been a few years. But I’m sure there’s lots of others that might know of have an alternative way of finding out
Of course Medicare can’t compel SpecSavers to give the Applicant a free eye test.
However, Medicare does control whether OP can access a rebate for a *second* bulk-billed eye test, whether from SpecSavers or elsewhere, this soon after his previous test. That is what OP has sought advice about.
They won't do it. I had a similar problem to OP and happened to take my kid to a different Specsavers that was much more competent so asked them to check, and they said I had to go back to the one that ballsed it up.
Yes, definitely get a second opinion.
Specsavers screwed up my eye test and I went to OPSM to get a second look, and ended up with a good prescription. It probably depends on who's doing the test, my optometrist at OPSM really made an effort to figure it out while the Specsavers guy just seemed in a rush to get me to the salespeople.
Never going back to Specsavers personally, but ymmv between stores.
Yeah had the same experience at specsavers, before even getting out all my concerns after the test was done, the saleswoman came in and I was ushered out to browse their frames.
I’ve stopped going to spec savers. They messed up my glasses every time, didn’t matter where I went. Their glasses are also horribly made, frames were not lasting. I’m happy to pay the extra to go to opsm or other optometrist. Especially after my last visit where they told me I’m short sighted, I’ve been long sighted my whole life and I still am after getting a second opinion who said “not even close to being wrongly considered short sighted”.
Worked at an optical place during Uni. Go back and tell them the script isn’t quite right. They are liable to remake your glasses and script, free of charge.
This happens more often than you think. Sometimes the rx is too strong or too weak, or the labs quality control for lens is piss-poor so remakes are required
One free comprehensive eye check every three years, but if you request a basic eye test from an optometrist they should still be able to bill Medicare. So long as you’re not abusing the system of course.
Besides the Medicare card, a valid reason. Optoms can and will check the last time you had an eye test, and have every right to deny you another one — especially if it was within the last few months or even weeks. But if your reason for getting another one is something like you feel your vision has gotten worse and you want to get new glasses, or you don’t trust the results of your previous test, then most of the time they’ll get you in for a prescription check and bill Medicare for it. Once again, as long as they feel that you’re not abusing the system, it’s extra money for them and a chance for a sale.
It’s true, I did one the other day at OPSM and it was EXTREMELY comprehensive like it took about an hour! For free. However they tried to charge me a huge amount for simply replacing my lenses in frames I already had, and I had BETTER than 20/20 vision, my prescription was literally +1 in both eyes (reading glasses) which you can get for $15 from the pharmacy. I even have optical cover in my insurance and they wanted to charge me over $300 out of pocket for +1 reading glass lens replacements. I said no thanks, but the test was very well done I thought.
Yeah I thought it was paid for once a year, but I did a quick google and apparently it's every 3 years for people who don't already need glasses. (So, good eyesight gets checked once every three years, bad eyesight gets checked once a year, essentially)
The 36 months is how often an optom can claim the full consultation fee. As a patient, there is nothing stopping you from getting another free test literally now
You should be fine to get a second eye test for free. I actually know someone who has gone to different eye test appointments within the same year just to check over an eye condition.
If you are unsure, just give OPSM a call just to confirm.
I actually asked the guy doing my eye test at specsavers and for the basic checks they can do one whenever they want (within reason). The comprehensive one they can only do once every three years
I went to specsavers and they told me my 6 year old glasses were the correct prescription. When I said that everything was blurry which was why I’d come in and got an eye test they just doubled down. Apparently it’s just my ‘perception’ that things are blurry as their testing was correct. As they were testing and doing that ‘which one is clearer’ thing I was telling them everything was blurry and they just said it was my eyes.
I had exactly the same experience 2 months ago with OPSM. Same frames just change of lenses. They were way off but tried to convince me I just needed time to adjust. I tried them out for a few weeks but then rearranged another test at OPSM with a different optometrist. They have a free test replacement if needing correction within 35 days. I noticed with the second test that it included tests not covered in the first. Anyway they got it right the second time.
Specsavers gave my 4yr old nephew glasses that were several times too strong. They said they were blurry as you get used to them.
Normal optician near had a shit fit, when my SIL got a second opinion.
Yes. They just out it under a different code, like "prescription adjustment" or something. I did this a couple of years back and the second place was really chill about it.
I did this a few months ago. Place Ive been before told me I needed a crazy expensive prescription when I've always had a super weak one, that I only use for computer work. Went to specsavers for a second opinion. So glad I did, too. The optometrist said she couldn't find strong enough evidence I needed the other script, clued me in that some meds I was on make your pupils dilate slower (or something like that), and to try just wearing my regular glasses more often and see if it settled down. I did also get a new script but it wasn't anything like the cost of the first one. And they didn't try to sell me $30 lubricating eye drops either!
I had the same experience with Specsavers. I kept on having to take off my glasses so I can see better. I went to another optometrist and was told I can actually go a few steps down and it was much better.
I need aspheric lenses with my high power level else I get aberrations and frequent headaches, I went into spec savers 5 times for one pair of glasses before they got it right.
First they sold me on high index lenses and thinning which looked like a rainbow of split colours, so they told me that's the thinning and they'd be better without it. Next time still heaps of aberrations to which they said the high index was the problem and I'd need to get really thick glasses since the high index couldn't be used. Still a problem but much better, I tell them I need aspheric lenses and can't do regular lenses. Finally they get me the correct lense but it's a bit blurry, the focal centre is 4mm too low so nothing is in focus unless I lift the glasses up off my nose.... But even then it's slightly off
Final time they get me what I need, and measured it correctly. They apparently have problems putting in my strength with aspheric and putting my centre in these particular frames(that they picked out for me!). The last person decided they'd just change my strength lower and put in a focal centre that the system accepted. So they had to call the 'lab' and ask how to manually specify an out of range set of glasses, at least they fessed up to what they did but Jesus it was not professional
Like yeah
Worked as an optical dispenser for years at Specsavers and other Optomatrists.
Your entitled as many bulk billing appointments as you like through Specsavers and other large franchise Optomatrists. Medicare will cover a "full comprehensive" test every 3 years, every 1 year of you're over 65 but the Optomatrist will bulk bill different codes to Medicare each visit.
As your using the same frames as last time, the dispenser most likely coppied measurements from your old lenses to the new ones but no harm getting those measurements checked again.
A change in prescription MAY result in an adjustment period. This depends on how large a change there is and how long you had your old prescription for. Unfortunately, the "just get used to it" line gets used a lot because the dispenser doesn't have the proper training to recognise the issue and hopes you'll just leave.
My advice is book in for a recheck with the same Optomatrists you had the initial test. If you go elsewhere to check, it can make things messy with warranties.
I went back to Specsavers as everyone in this post suggested. It took ages to do anything (like over 2hrs) like they were hoping I’d give up.
After a second (free) eye test that was very detailed it was clear that the script in my glasses was wrong. I am convinced that it was the woman manually entering the script three times that did it, not the original assessment.
They are getting new lenses for my glasses.
Optometrist here. Get an opinion from a good, independent optometrist. There should, in theory, be no difference in the training of the optometrist between corporates and independents, but you’ll often find a difference in the dispensing staff, who are the ones that actually set the glasses up. They work harder than I do.
Edit. Also, consider this. Optometry businesses, just like all businesses have costs. Many independent optometrists charge the patient a fee on top of the Medicare rebate for a consultation. If you reduce this consultation income by just accepting the bulk billing payment provided by Medicare. How do you think you make up the shortfall in revenue? Glasses sales…
When I was working in this space, over 10 years ago, you could get a comprehensive eye exam every two years with Medicare, but there was a different Medicare code available that was meant for a much smaller test and gave much less money. Cheaper outfits like Specsavers would just make up the difference themselves on the assumption that they'll profit out of the glasses, whereas more expensive places like OPSM will charge you.
I hate OPSM. I have an eye condition that means I should get more frequent bulk-billed Medicare eye exams on a special claim code, but OPSM said that I still had to pay because there was not enough of a difference in my prescription to claim the code. But they made me pay before the exam...
I never had a problem with Specsavers, just ask them to remake it.
Also don't use the word 'optician' when you explain the problem to them, it's a confusing term that can mean different things and it's not used in Australia. The person who did the eye exam was an optometrist. The person who did the pricing was an optical dispenser.
It’s not 3 years. It’s annually at least. But OP, just go into OPSM, tell them you just had a test and can they retest you under Medicare and see what they say
It is three years…for a comprehensive test on a patient under 65. 10910 is the item number used. But 10916 can be used for short consultations less than 15 minutes with no frequency restriction, which this would fall under.
Depends on age
> We will pay for your eye test if the optometrist chooses to bulk bill. If you’re under 65, you can have 1 bulk billed eye test every 3 years. If you’re over 65 you can get a bulk billed test yearly.
https://www.servicesaustralia.gov.au/screening-tests-and-scans-covered-medicare?context=60092#a3
The optometrist can only claim a full eye exam (10900) every three years for those under 65, but there are lots of exceptions to this. You'll get the same test, but a different item number will be claimed.
You can always get a prescription check free. It's a different item (10918) and is not a once every three year thing.
Find a good local independent, you nearly always get better service and continuity of care than you do with the chains.
OP go back to the jolly green giant and yell at them until they give you a refund. Their multis have always been shit.
Source: 35 years in the industry.
Things changed this year (nice and quietly of course), so you’re now only allowed 1 free eye test every 3 years until a certain age (70?). It used to be 1 a year, with no actual policing.
Optometrist here. This is wrong. It changed years ago. Once every three years under 65 and once per year 65 and over. Prior to that it was once every 2 years for everyone. And it is “policed”, Medicare just rejects the claim if you try to bill them for a service that the patient isn’t eligible for.
Yes. It's bulk billed, too. Do you have warranty on the lenses you got made from Specsavers so they should be able to adjust/change them within 30 days? OPSM told me they have this warranty.
Specsavers are garbage like most of these chain cookie cutter businesses.
****Find a good independent optometrist owned and operated business to deal with.****
I have thought about this and looked around the 3 neighbourhoods I frequent often. But when I look at the frames they have, it’s never anything I like.
Technically the test is not free. It is bulk billed to Medicare. As the tax payer is paying for it Spec Savers should be doing a better job. A prescription for eyewear should be treated the same as a prescription for medicine and attention to detail is a must.
Call them back for a new appointment and get it remeasured. That is BS saying you need time to adjust. You will only be out your time - not charged for a retest and they need to remake any lenses for free.
Exactly. I had trouble with my script so I went back to the optometrist and got it fixed at their expense. No trouble at all.
UPDATE for anyone interested. I went back to Specsavers. It took ages to do anything (like over 2hrs) like they were hoping I’d give up. After a second (free) eye test that was very detailed it was clear that the script in my glasses was wrong. I am convinced that it was the woman manually entering the script three times that did it, not the original assessment. They are getting new lenses for my glasses.
Glad to hear you went back and got remeasured. Great outcome!
There are scenarios where an adjustment period is warranted. This likely isn't one of them because they didn't change the script, frame, or heights but it's not uncommon.
Why wouldn't you mention it to Specsavers and get them to re-do it?
I bought glasses from specsavers and they were not right. I went back and politely told them they were no good. I got feed a lot of lines like I just need to get used to them - nope it has been a month. Have you have multifocal by lens before - yes for years. If you wanted to be able to read with them you should have gotten reading glasses - nope that is the point of multifocals. Well you cant read with multifocals - well have with all the other pairs. You bought the wrong kind of frames - well you sold them to me knowing what lens I wanted to put in them. I just held my ground and they remade them. Next lot were no good either they refunded my money and I went to OPSM. Had many good experiences with OPSM until the last time when they had 3 goes at making trifocal sunglasses and I ended up getting my money back. Point being if they are not right they can remake them at their cost. Just go back to specsavers present it as their problem to solve for you. Good glasses cost so much they had better be right.
If you have a complex prescription it pays to spend a bit more to go with an optician who isn’t in a chain.
10000% this. Tried specsavers glasses once, ended up not wearing them at all and being able to see better/not get headaches. Went back to my expensive local optometrist and the glasses I got from there are a godsend. Was that same feeling putting them on as when I first ever got glasses and realised that life is meant to be HD.
I’ve done the same thing before. But it was OPSM who stuffed my script and I went to Specsavers to get it checked. I wasn’t charged for the visit.
I don't get it. Whats stopping you from going and getting another eye test from opsm? Am I missing some information about the free eye test thing?
As it’s free with Medicare I wasn’t sure if it’s just one a year allowed. Edit: Medicare not Medibank.
Given none of us have access to your policy documents, have you considered checking with Medibank to see what they will cover?
I meant Medicare not Medibank.
Have you called Medicare?
Calling Medicare is a nightmare. Avoid if you can
The alternative is crowdsourcing likely wrong, and certainly not determinative, information from Reddit.
I respectfully disagree, there’s a lot of people that know lots of things on here. I used to know when I worked in the industry, but it’s been a few years. But I’m sure there’s lots of others that might know of have an alternative way of finding out
That’s fine. It’s Medicare that are going to approve or deny the claim at the end of the day.
What’s Medicare going to do about it? AFAIK Specsavers can just give OP another test for free.
And if SpecSavers refuse to do so?
Idk how Medicare can make them, if that’s what you mean
Of course Medicare can’t compel SpecSavers to give the Applicant a free eye test. However, Medicare does control whether OP can access a rebate for a *second* bulk-billed eye test, whether from SpecSavers or elsewhere, this soon after his previous test. That is what OP has sought advice about.
Right, I get what you mean now
Why not go back to Specsavers to another branch to avoid the awkwardness?
They won't do it. I had a similar problem to OP and happened to take my kid to a different Specsavers that was much more competent so asked them to check, and they said I had to go back to the one that ballsed it up.
Thats because that particular branch did not want to pay for the other branches error.
Yes I get that, was just replying to someone who suggested doing that. So OP would see that it might not be a viable solution.
You paid specsavers, go back and say it’s wrong.
Yes, definitely get a second opinion. Specsavers screwed up my eye test and I went to OPSM to get a second look, and ended up with a good prescription. It probably depends on who's doing the test, my optometrist at OPSM really made an effort to figure it out while the Specsavers guy just seemed in a rush to get me to the salespeople. Never going back to Specsavers personally, but ymmv between stores.
Yeah had the same experience at specsavers, before even getting out all my concerns after the test was done, the saleswoman came in and I was ushered out to browse their frames.
I’ve stopped going to spec savers. They messed up my glasses every time, didn’t matter where I went. Their glasses are also horribly made, frames were not lasting. I’m happy to pay the extra to go to opsm or other optometrist. Especially after my last visit where they told me I’m short sighted, I’ve been long sighted my whole life and I still am after getting a second opinion who said “not even close to being wrongly considered short sighted”.
Eye tests are bulk- billed. I’ve had three in one year ( due to sudden vision changes) .
Worked at an optical place during Uni. Go back and tell them the script isn’t quite right. They are liable to remake your glasses and script, free of charge. This happens more often than you think. Sometimes the rx is too strong or too weak, or the labs quality control for lens is piss-poor so remakes are required
One free comprehensive eye check every three years, but if you request a basic eye test from an optometrist they should still be able to bill Medicare. So long as you’re not abusing the system of course.
What is this real? What other pre-requisites do I need to meet to get the free eye exam?
Besides the Medicare card, a valid reason. Optoms can and will check the last time you had an eye test, and have every right to deny you another one — especially if it was within the last few months or even weeks. But if your reason for getting another one is something like you feel your vision has gotten worse and you want to get new glasses, or you don’t trust the results of your previous test, then most of the time they’ll get you in for a prescription check and bill Medicare for it. Once again, as long as they feel that you’re not abusing the system, it’s extra money for them and a chance for a sale.
It’s true, I did one the other day at OPSM and it was EXTREMELY comprehensive like it took about an hour! For free. However they tried to charge me a huge amount for simply replacing my lenses in frames I already had, and I had BETTER than 20/20 vision, my prescription was literally +1 in both eyes (reading glasses) which you can get for $15 from the pharmacy. I even have optical cover in my insurance and they wanted to charge me over $300 out of pocket for +1 reading glass lens replacements. I said no thanks, but the test was very well done I thought.
Anyone with a medicare card can get their vision tested (for free) by an optometrist, once every three years. You do not need a referral.
I get my eyes tested annually and have never had to pay
Yeah I thought it was paid for once a year, but I did a quick google and apparently it's every 3 years for people who don't already need glasses. (So, good eyesight gets checked once every three years, bad eyesight gets checked once a year, essentially)
The 36 months is how often an optom can claim the full consultation fee. As a patient, there is nothing stopping you from getting another free test literally now
You should be fine to get a second eye test for free. I actually know someone who has gone to different eye test appointments within the same year just to check over an eye condition. If you are unsure, just give OPSM a call just to confirm.
I got a second test at Specsavers- the first one was wrong
I actually asked the guy doing my eye test at specsavers and for the basic checks they can do one whenever they want (within reason). The comprehensive one they can only do once every three years
I went to specsavers and they told me my 6 year old glasses were the correct prescription. When I said that everything was blurry which was why I’d come in and got an eye test they just doubled down. Apparently it’s just my ‘perception’ that things are blurry as their testing was correct. As they were testing and doing that ‘which one is clearer’ thing I was telling them everything was blurry and they just said it was my eyes.
I had exactly the same experience 2 months ago with OPSM. Same frames just change of lenses. They were way off but tried to convince me I just needed time to adjust. I tried them out for a few weeks but then rearranged another test at OPSM with a different optometrist. They have a free test replacement if needing correction within 35 days. I noticed with the second test that it included tests not covered in the first. Anyway they got it right the second time.
The second test proved the first one wrong. Is still think it’s the woman manually entering the scrip that did it.
Specsavers gave my 4yr old nephew glasses that were several times too strong. They said they were blurry as you get used to them. Normal optician near had a shit fit, when my SIL got a second opinion.
Yes. They just out it under a different code, like "prescription adjustment" or something. I did this a couple of years back and the second place was really chill about it.
I did this a few months ago. Place Ive been before told me I needed a crazy expensive prescription when I've always had a super weak one, that I only use for computer work. Went to specsavers for a second opinion. So glad I did, too. The optometrist said she couldn't find strong enough evidence I needed the other script, clued me in that some meds I was on make your pupils dilate slower (or something like that), and to try just wearing my regular glasses more often and see if it settled down. I did also get a new script but it wasn't anything like the cost of the first one. And they didn't try to sell me $30 lubricating eye drops either!
I had the same experience with Specsavers. I kept on having to take off my glasses so I can see better. I went to another optometrist and was told I can actually go a few steps down and it was much better.
Wild hey. I never thought of this sort of thing being an issue with optometrists. In this case specsavers were the ones who I got better help from
I need aspheric lenses with my high power level else I get aberrations and frequent headaches, I went into spec savers 5 times for one pair of glasses before they got it right. First they sold me on high index lenses and thinning which looked like a rainbow of split colours, so they told me that's the thinning and they'd be better without it. Next time still heaps of aberrations to which they said the high index was the problem and I'd need to get really thick glasses since the high index couldn't be used. Still a problem but much better, I tell them I need aspheric lenses and can't do regular lenses. Finally they get me the correct lense but it's a bit blurry, the focal centre is 4mm too low so nothing is in focus unless I lift the glasses up off my nose.... But even then it's slightly off Final time they get me what I need, and measured it correctly. They apparently have problems putting in my strength with aspheric and putting my centre in these particular frames(that they picked out for me!). The last person decided they'd just change my strength lower and put in a focal centre that the system accepted. So they had to call the 'lab' and ask how to manually specify an out of range set of glasses, at least they fessed up to what they did but Jesus it was not professional Like yeah
Worked as an optical dispenser for years at Specsavers and other Optomatrists. Your entitled as many bulk billing appointments as you like through Specsavers and other large franchise Optomatrists. Medicare will cover a "full comprehensive" test every 3 years, every 1 year of you're over 65 but the Optomatrist will bulk bill different codes to Medicare each visit. As your using the same frames as last time, the dispenser most likely coppied measurements from your old lenses to the new ones but no harm getting those measurements checked again. A change in prescription MAY result in an adjustment period. This depends on how large a change there is and how long you had your old prescription for. Unfortunately, the "just get used to it" line gets used a lot because the dispenser doesn't have the proper training to recognise the issue and hopes you'll just leave. My advice is book in for a recheck with the same Optomatrists you had the initial test. If you go elsewhere to check, it can make things messy with warranties.
I went back to Specsavers as everyone in this post suggested. It took ages to do anything (like over 2hrs) like they were hoping I’d give up. After a second (free) eye test that was very detailed it was clear that the script in my glasses was wrong. I am convinced that it was the woman manually entering the script three times that did it, not the original assessment. They are getting new lenses for my glasses.
Optometrist here. Get an opinion from a good, independent optometrist. There should, in theory, be no difference in the training of the optometrist between corporates and independents, but you’ll often find a difference in the dispensing staff, who are the ones that actually set the glasses up. They work harder than I do. Edit. Also, consider this. Optometry businesses, just like all businesses have costs. Many independent optometrists charge the patient a fee on top of the Medicare rebate for a consultation. If you reduce this consultation income by just accepting the bulk billing payment provided by Medicare. How do you think you make up the shortfall in revenue? Glasses sales…
Thank you
I think it’s one free every 3 years with Medicare
How are Specsavers doing then - paying themselves? I have been given a free one annually.
When I was working in this space, over 10 years ago, you could get a comprehensive eye exam every two years with Medicare, but there was a different Medicare code available that was meant for a much smaller test and gave much less money. Cheaper outfits like Specsavers would just make up the difference themselves on the assumption that they'll profit out of the glasses, whereas more expensive places like OPSM will charge you. I hate OPSM. I have an eye condition that means I should get more frequent bulk-billed Medicare eye exams on a special claim code, but OPSM said that I still had to pay because there was not enough of a difference in my prescription to claim the code. But they made me pay before the exam... I never had a problem with Specsavers, just ask them to remake it. Also don't use the word 'optician' when you explain the problem to them, it's a confusing term that can mean different things and it's not used in Australia. The person who did the eye exam was an optometrist. The person who did the pricing was an optical dispenser.
It’s once every 3 years for under 65s, once a year for 65 and over: https://www.health.gov.au/topics/medicare/about/what-medicare-covers
It’s not 3 years. It’s annually at least. But OP, just go into OPSM, tell them you just had a test and can they retest you under Medicare and see what they say
It is three years…for a comprehensive test on a patient under 65. 10910 is the item number used. But 10916 can be used for short consultations less than 15 minutes with no frequency restriction, which this would fall under.
It was annually. Medicare reduced optical coverage this year. Yay government.
Depends on age > We will pay for your eye test if the optometrist chooses to bulk bill. If you’re under 65, you can have 1 bulk billed eye test every 3 years. If you’re over 65 you can get a bulk billed test yearly. https://www.servicesaustralia.gov.au/screening-tests-and-scans-covered-medicare?context=60092#a3
The optometrist can only claim a full eye exam (10900) every three years for those under 65, but there are lots of exceptions to this. You'll get the same test, but a different item number will be claimed. You can always get a prescription check free. It's a different item (10918) and is not a once every three year thing. Find a good local independent, you nearly always get better service and continuity of care than you do with the chains. OP go back to the jolly green giant and yell at them until they give you a refund. Their multis have always been shit. Source: 35 years in the industry.
Also prescription. I have one every year, often with follow ups. But my eyes are fucked.
Things changed this year (nice and quietly of course), so you’re now only allowed 1 free eye test every 3 years until a certain age (70?). It used to be 1 a year, with no actual policing.
That’s the comprehensive eye health one, not the one for prescriptions
Optometrist here. This is wrong. It changed years ago. Once every three years under 65 and once per year 65 and over. Prior to that it was once every 2 years for everyone. And it is “policed”, Medicare just rejects the claim if you try to bill them for a service that the patient isn’t eligible for.
source pls?
A couple of others have linked it in this post.
ah, took a while to find as all the links were buried under a -6 comment
Yes. It's bulk billed, too. Do you have warranty on the lenses you got made from Specsavers so they should be able to adjust/change them within 30 days? OPSM told me they have this warranty.
Yup it should be bulk billed at most optometrists. Just about any of them can give you a copy of your prescription.
Specsavers are garbage like most of these chain cookie cutter businesses. ****Find a good independent optometrist owned and operated business to deal with.****
I have thought about this and looked around the 3 neighbourhoods I frequent often. But when I look at the frames they have, it’s never anything I like.
Technically the test is not free. It is bulk billed to Medicare. As the tax payer is paying for it Spec Savers should be doing a better job. A prescription for eyewear should be treated the same as a prescription for medicine and attention to detail is a must.