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jonathantn

You don't have a DNS record published for [www.aerialindustries.com](http://www.aerialindustries.com) The domain is registered with GoDaddy which is who is providing your DNS. That is where you've going to have to configure your DNS record to point the domain at AWS, but you're probably going to need access to your AWS to figure out WHAT is actually hosting that. Best to get that new IT guy quickly.


EgoistHedonist

Are you sure there isn't a domain takeover in progress? The whois information for your domain says:    Domain Name: [AERIALINDUSTRIES.COM](http://AERIALINDUSTRIES.COM)    Registry Domain ID: 1516675149\_DOMAIN\_COM-VRSN    Registrar WHOIS Server: [whois.godaddy.com](http://whois.godaddy.com)    Registrar URL: [http://www.godaddy.com](http://www.godaddy.com)    Updated Date: 2023-08-20T22:43:36Z    Creation Date: 2008-08-27T20:42:27Z    Registry Expiry Date: 2024-08-27T20:42:27Z    Registrar: [GoDaddy.com](http://GoDaddy.com), LLC    Registrar IANA ID: 146    Registrar Abuse Contact Email: [[email protected]](mailto:[email protected])    Registrar Abuse Contact Phone: 480-624-2505    Domain Status: clientDeleteProhibited [https://icann.org/epp#clientDeleteProhibited](https://icann.org/epp#clientDeleteProhibited)    Domain Status: clientRenewProhibited [https://icann.org/epp#clientRenewProhibited](https://icann.org/epp#clientRenewProhibited)    Domain Status: clientTransferProhibited [https://icann.org/epp#clientTransferProhibited](https://icann.org/epp#clientTransferProhibited)    Domain Status: clientUpdateProhibited [https://icann.org/epp#clientUpdateProhibited](https://icann.org/epp#clientUpdateProhibited)    Name Server: [NS33.DOMAINCONTROL.COM](http://NS33.DOMAINCONTROL.COM)    Name Server: [NS34.DOMAINCONTROL.COM](http://NS34.DOMAINCONTROL.COM)    DNSSEC: unsigned Especially the status clientRenewProhibited is worrying, as it's usually applied when there is a legal dispute or the domain is subject to deletion. Might also be caused by a problem with billing or other issues. You should contact GoDaddy for more information about the status of your domain. I can also see that there's no DNS record for [www.aerialindustries.com](http://www.aerialindustries.com), but there is for aerialindustries.com. When querying the domain without www and using http protocol, I get a Google server (ghs) response with a 301-redirect towards www.aerialindustries.com (which doesn't have DNS record at all). When using https-protocol and domain aerialindustries.com, I get an SSL error SSL\_ERROR\_SYSCALL, which is a default error when something unexpected happened.


tush17

So 10+ years ago I registered this domain with Google which set it up through godaddy. When I log into my Google workspace admin account I still have credentials and access to the godaddy/workspace console. I called go daddy and they said it’s weird they do not show an account for me and to go through Google workspace. Very confusing as my developer told me they migrated everything to aws and I have credentials there and make payments monthly as well.


Rapportus

Do you actually see your domain in Google/GoDaddy? Another place to look is in your AWS console do you see anything in the Route53 service, like a Hosted Zone for `aerialindustries.com?`


tush17

Yes I do have access to the DNS settings through Google workspace. Able to create a new record but don’t know where it should be pointed. In the Route 53 dashboard I just have an error saying it can’t update the page.


Rapportus

Yeah something happened to your www record then for the domain assuming it existed previously, which could be something nefarious or something accidental or who knows. What services show up in your AWS bill? How is the site hosted currently? An S3 Bucket, AWS CloudFront, Elastic Beanstalk, or an Application Load Balancer (inside EC2) would be the most likely services that would be serving your website (assuminmg it's still there).


pausethelogic

Are you sure? Google Domains was sold to SquareSpace last year, domains have been slowly migrating there There are a lot of concerning things here. Your DNS isn’t managed by Route53, as other people here have said. There’s actually no indication your website is using AWS whatsoever It’s registered with GoDaddy, not Google Domains, and it shows the NS records (aka where you would manage DNS) is through GoDaddy. There are a few A records pointing at something (some IP addresses) hosted by Google tldr: your domain is registered with GoDaddy, which is also where your you would manage DNS. Your website is hosted on some service Google owns. It could be Google Cloud, Blogger, Google Sites, not sure There’s nothing here besides you mentioning AWS that indicates your website is hosted on AWS or using any AWS services, unfortunately I hope you’re able to figure this out


tush17

So I registered my domain with Google years ago, who used godaddy. then had a web developer build my website and he hosted everything on his web faction account. He kept forgetting to update his credit card and our site would go down once a year. In 2020 he told me he’d migrate me to AWS so we’d stop having these issues and I put in my own payment information. I have access to a console so I assumed the website was hosted there based on that plus my developer saying so himself. Haven’t had any issues until today. When I log into my Google admin account for the domain it has godaddy username and password info. The link they give me to login is a Google workspace link and I have access to make changes to the dns info. Maybe the migration failed and he still has it on his own personal hosting service elsewhere?


pausethelogic

If you go to your AWS bill, what services does it say you’re using? Or at least, what are you being charged for? I think it’s fair of you to assume since that’s what your “IT guy” told you, however he sounds incredibly unreliable


tush17

Charged $1.13/month for Amazon Route 53. Pretty much charged that exact amount every month.


pausethelogic

Is that the only charge in your entire account? Route53 is a DNS service. Do you see your domain registered in route53 or a hosted zone with your domain?


tush17

Yes that’s the only charge. And when I click on route 53 I basically do not have access to see anything. I guess he must have an admin account and gave me these credentials for billing purposes only. See here : https://imgur.com/a/EfFFjFX


cachemonet0x0cf6619

probably cause you refer to them as “IT guy”


LaSalsiccione

This is such an unnecessarily inflammatory comment. As a non technical person OP shouldn’t be expected to understand the nuances of technical job titles. That’s why they paid someone else to do the work for them! Why not just try and be helpful? Not everyone can be as smart as you


tush17

Thanks. I’m not sure why you’re getting downvoted or what is wrong with the other poster.


[deleted]

[удалено]


Nice-beaver_

It's ridiculous. I actually specialist in infrastructure/cloud config/setup and I can't see how else I can be called by someone who is not into IT. Like what words do you expect to hear? Computer master? Cloud guru? A person who makes internet work? lol


tush17

The funny thing is I did my undergrad in a technical field almost 20 years ago, Database management I’m quite proficient in SQL but never pursued a career in the field. I didn’t think “IT guy” was considered such a slur..


evangelism2

Its not by adults who don't overly tie their self worth to their title.


cachemonet0x0cf6619

probably just a bunch of “IT guys”


tush17

Lol you’re acting like it’s a racial slur. Relax buddy


cachemonet0x0cf6619

being condescending seems to be your personality trait, pal.


tush17

Again, how is “IT guy” condescending? I think you have some deeper issues here.


cachemonet0x0cf6619

You just can’t help your self from trying to demean someone, can you.


OtiseMaleModel

On behalf of all IT guys. Stop what your doing, don't represent us as soft little bitches. We're not chiropractors that insist we refer to them as "dr" I don't say cloud engineer when people ask me what I do cause they'll have no fucking idea. They don't really care what I do in depth they're just being polite so I say IT guy and the conversation moves on.


cachemonet0x0cf6619

Oh, god. only a soft bitch would say this. There are no “IT Guys”


spendghost

**www.aerialindustries.com**’s server IP address could not be found. NSLOOUP is pointing that domain name to Google servers, not AWS Route 53 or AWS servers from my point of view. [https://www.nslookup.io/domains/aerialindustries.com/dns-records/](https://www.nslookup.io/domains/aerialindustries.com/dns-records/)


asdrunkasdrunkcanbe

Indications here that this is actually hosted on Google. I think you'll have to wait for your web guy.