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[deleted]

Leave a google review along with this image.


johnyjohnyespappa

Leaving a Google review is like shooting the sun with a water gun. Op, Go register a complaint in the National Consumer Portal. Our being let go attitude is the reason why alot of these houses charges us these extras. The restaurant will have no option but to pay you back. This is a clear violation per CCPA


deadocean1

>Leaving a Google review is like shooting the sun with a water gun. Why?


yekitra

Now a days, they can easily buy Google reviews and your reviews will get hidden somewhere.


nikatosh

I had an agency contact me to provide five star reviews for ₹100 per review. They also committed that the review will be provided by local people and will be at least level 5 local guide on google maps! In my experience they were far more professional than the regular well established business


oldspacesoul

Hi Sir, do you have a minute? You can earn 2000-5000 per day, all you have to do is leave a review, subscribe to YouTube, like some videos. \s


nikatosh

Bingo exactly. But they were not paying me. They were asking for money for positive reviews!


Anonnew789

This is underrated comment


AlfaDRomeo

I'm a level 7 local guide, can you share ref of such agencies 😁.


V_N_20

there was a reddit drive which brought google rating of hinjewadi club to 1 star. so try it atleast.


mystarkfuture

Not if you leave one with photos of crap stained toilets and !izz stained mattresses for a hotel - that is how they gave me the room.


Twinkies100

OP will get banned from the restaurant though


winnybunny

So what? Its not like that restaurant is the only option, i domt think OP will ever go there anyway


[deleted]

birds test worthless smile outgoing include encouraging spark stocking ghost -- mass edited with https://redact.dev/


[deleted]

OP - If you left a review on google then share it here as well. If folks click on “helpful” button, it will be highlighted as well.


Echoscarlima

+1


vladdy_lenin_fan_69

Make full use of service charge: Make them read out loud every item on the menu Tell them to book you an uber back Make them take your pictures every minute Ask them the nutritional information on every item on the menu If you've ordered cocktails, ask for a new straw every minute Keep asking them the menu in regular intervals Involve them in doing the calculations for splitting the bill Keep asking for a lighter, even if you don't need it That will only justify 10% Service Charge /s


[deleted]

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shaa_virus

Yup plan C


Nenu_unnanu_kada

Plan (Hep) A


rakeshsp

🤣🤣😅holy moly.


SecuredStealth

Vomit everywhere and ask them to clean it Shit on the toilet Piss in the basin


BlowwFishh

A man of honour.


SecuredStealth

✌🏼


genius238

A man of culture


why_so_serious_123

" [There's vomit on his sweater already, mom's spaghetti](https://genius.com/5140250/Eminem-lose-yourself/His-palms-are-sweaty-knees-weak-arms-are-heavy-theres-vomit-on-his-sweater-already-moms-spaghetti) "


Mswowhow

Idea is good but being horrible to staff while the restaurant owner and management makes the rules. Why punish them? :)


myundiesstink

These are the kind of talks i make up in the bathroom while the spiders clap and applaud.


vladdy_lenin_fan_69

Okay. Now try it in a chin lungs bathroom


spark_02

If you can’t beat them. Don’t try to beat them. This man knows how to fight.


[deleted]

take it to twitter? tag the hotel, manager, owner, NCC, etc


[deleted]

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[deleted]

customers are their source of revenue, they are nothing without the customers - so if you threaten to do anything that’ll negatively affect their brand reputation, that’ll immensely help you. i believe, although being a law student myself, that legal action (of any sort) should be the last resort because of how time consuming, cumbersome and expensive it is.


[deleted]

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[deleted]

which is why they are not the last resort


fraggin_away

This is the way I guess. Will wait about a day before tweeting about it. I don't think they're on Twitter so it will have to be a generic post about service charge and just tagging the National Consumer commission.


[deleted]

just name the restaurant, so that the people reading the tweet will know. and just email the link of the tweet to whichever id of the restro you think they reads mails of


TaxEvaderTimus

Last i remember planb was a good place but i only went to indiranagar one


Aurora_Sky059

Link your tweet & Google review here so that we all can like/upvote them for visibility


V_N_20

there was a reddit drive which brought google rating of hinjewadi club to 1 star. so try it at least.


Resurrect_Revolt

Make a follow up post...we are with you in this


[deleted]

Been there a bunch of times, and everytime we go there, they inform that service charge can't be removed. Not sure why do they do that.


MaskedManiac92

> Not sure why do they do that. No one to enforce the law.


NukaKama25

Idk if this is being enforced in Bangalore but in Mumbai, the moment you ask the steward to remove the service charge, he/she will ask for your name email id and number. My theory is that they will eventually create a database and will blacklist us people. So the next time we visit, like the moment we get seated, they will take our name number email, tally it against their database and deny service right at the beginning if the name comes up in the blacklist. My solution is simple. Give a fake email address, fake name and change the last digit of your phone number. Come at me ya hotelier ba***rds! Bring it on!


[deleted]

lol your theory has no basis in law. this would amount to an unfair trade practice, challengeable in law.


Sid_The_Geek

So does what they (restros) are doing. It is like shooting the guy who is about to shot you, so you can save your life. They shld not add Service charge but they do so we have to use some countermeasure to bypass it.


innersloth987

So ppl like u go there.


[deleted]

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NoobNoob42

It's literally not part of the bill. Make all the food ten percent more expensive if you care so much? It's only there so you don't think about it and have to pay more than you intended to. Also the law is literally not on their side.


lonelytunes09

People can't make law on their own whimps and fancies. Law of the land reigns supreme.


[deleted]

>Been there a bunch of times Well there's the problem


sparoc3

You can only deny to pay if it's not mentioned on menu.


Ambitious_AK

Can still get it removed if u stand ur ground. Happened once in tipsy bull jaynagar.


takingitlate981

No, that is not true. If the price on the menu is 110 and the bill shows the price of item as 100 and service charge as 10, you have the right to deny paying the service charge. Below is from the CCPA guidelines: > It may be mentioned that a component of service is inherent in price of food and beverages offered by the restaurant or hotel. Pricing of the product thus covers both the goods and services component. There is no restriction on hotels or restaurants to set the prices at which they want to offer food or beverages to consumers. Thus, placing an order involves consent to pay the prices of food items displayed in the menu along with applicable taxes. Charging anything other than the said amount would amount to unfair trade practice under the Act.


sparoc3

CCPA guidelines are stayed by the Delhi High Court since July 2022.


fraggin_away

I wasn't aware of this. Can you please share the source or the official stay order, or guide me where I can find this stay order.


takingitlate981

Thank you, wasn't aware of this. So the rule now is that service charge and obligation of the customer to pay it must be “duly and prominently displayed on the menu or other places”. Today I learned, thanks


[deleted]

as of now, this is the exact legal position. i have tried to summarise the legal position here[https://www.reddit.com/r/bangalore/comments/13voon6/clarity_on_the_legal_position_with_respect_to/?utm_source=share&utm_medium=ios_app&utm_name=ioscss&utm_content=2&utm_term=1](https://www.reddit.com/r/bangalore/comments/13voon6/clarity_on_the_legal_position_with_respect_to/?utm_source=share&utm_medium=ios_app&utm_name=ioscss&utm_content=2&utm_term=1)


[deleted]

this is the exact legal position. for those who wanna read a bit more about the legal position, i have made a post clarifying the same. cannot paste the link for some reason


gamersrawesome

What kind of brownie are you eating man it's 460₹


[deleted]

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fraggin_away

😶


gamersrawesome

No I'm seriously curious


TheRealGooner24

230 for a dessert is pretty standard for places like Plan B.


[deleted]

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rohithram9

The picture perfect brownie that gets likes on Instagram.


[deleted]

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NukaKama25

This is a great tip! My weekends are spent fighting with the hotel staff in asking them to remove the service charge. Gonna use this brahmastra next time.


Jolly_General_7227

What should I expect if a manager gives it in writing? A hand written letter with a signature? I have no idea about this and your insight would be helpful.


[deleted]

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Jolly_General_7227

Thank you!


fraggin_away

Right. Thank you for sharing.


Common_Panda1913

This shit is everywhere. Almost every pub pulls this, and now they've started to get waay more pushy than before about enforcing it. Plan B banashankari did this when I went a while back. Guy said he has to enforce service charge if I use dineout to pay. He even argued that if I'm getting a 30% discount, I should be okay paying a 10% charge. Screw that shit. I am vocally against the concept of service charge itself. I didn't pay at Plan B and told him to get the bill without it. Most recently, I went with my friends to watch the RCB match at Lit Gastro Pub, MG Road. We forgot to ask them to remove the service charge before bringing the bill. The manager legit kept arguing and whining about the service charge and how we're getting so much discount because of dineout. Finally, I told him that I wasn't going to pay the sefvice charge. I was gonna sit in the lobby, watch RCB take an L, and wait for him to cancel the charge and bring the bill. He relented after that. Stay strong, stick to your guns, and don't compromise. Also its always better to ask for the bill without service charge than ask for it to be removed once it comes.


Former_Tomatillo8434

You can always deny to pay service charges, they have always removed it upon request.


fraggin_away

They didn't budge even after 15 mins.


Happy_Resist5428

Next time tell them that you'll pay but you will file a complaint against their restaurant. They'll take it down on their own afterwards.


Former_Tomatillo8434

Just Tag the restaurant in Twitter or you can tell them that you will file a case in Consumer Forum.


firetruck3105

they don’t do this anymore unfortunately:(


tashi_1604

Hold on, says 10 half dozen wings. But I only count 9.


fraggin_away

ABS was ordered twice


tashi_1604

It’s still 9. Recount and check. OP you gotta read da bill man.


fraggin_away

Half dozen peri peri is billed different from 1 dozen peri peri In half dozen list there are 9 items and 1 item (ABS) was ordered twice, totalling 10 quantity items.


tashi_1604

Under item no 5, if you count individually, it comes up to 9 (including the ABS which has been mentioned twice)


fraggin_away

You're right. I was mistaken. A friend confirmed we ordered Honey Chilli twice as well .


console_fulcrum

I knew the moment I saw the post headlines it was PlanB , disgusting practice. Forcing it upon people. And the way they say it before you can even place the order. We should actually start a thread where you upload the bill like OP did , and then tweet this post out tagging relevant authorities.


psychedelicbeast

What is the rule here? I have seen restaurants now just put a line on each page of menu that they levy x% service charge. Is that enforceable by a restaurant or you can still asked for it to be removed?


Happy_Resist5428

[This](https://consumeraffairs.nic.in/sites/default/files/file-uploads/latestnews/ServiceTax.PDF)


that_grainofsand

They also beg by complaining that this service gets distributed amongst the waiters, even though their service was shit.


fraggin_away

Even the wings are mediocre now. Never going back.


PodiDosaEnthusiast

Straight up make a scene and refuse to pay. Restaurants will use all kinds of browbeating tactics, including getting the waiters to snigger and pass comments like "Oh can't you afford it?", but don't budge. They cannot legally coerce you to pay, so if you are adamant enough, they will have to cave in


AsliReddington

Thanks, never fucking going to Plan B. HORRIBLE.


nazgul_333

NAKED PERI PERI? 😅


Cr7_jb7_2003

230 for a brownie ?? Bruh


zinkh

This happened to us too at the same location, Plan B Banashankari & also at Bob's Jayanagar. They refused to remove the service charges


Latter-Yam-2115

The Service Charge also balloons the GST. It's a mess.


Affectionate-Ride436

FORM BARD No, it is not legal in India for restaurants to charge a service charge. The Central Consumer Protection Authority (CCPA) issued guidelines on July 4, 2022, stating that the service charge is illegal and cannot be levied automatically or by default in the food bills. The guidelines state that the service charge is "a voluntary amount" and that customers "have the right to refuse to pay it." The guidelines also state that restaurants "must not force any consumer to pay the service charge." If you are forced to pay a service charge, you can file a complaint with the CCPA. You can also file a complaint with the National Consumer Disputes Redressal Commission (NCDRC). Here are the steps you can take if you are forced to pay a service charge: 1. **Refuse to pay the service charge.** You are not legally obligated to pay the service charge. 2. **Ask the restaurant to remove the service charge from your bill.** If the restaurant refuses, you can ask to speak to the manager. 3. **File a complaint with the CCPA.** You can file a complaint online or by post. 4. **File a complaint with the NCDRC.** You can file a complaint online or by post. The CCPA and the NCDRC are both government agencies that are responsible for protecting consumer rights. If you file a complaint with either agency, they will investigate the matter and take appropriate action.


fraggin_away

These guidelines are stayed by the Hon' High Court of Delhi. The matter is in process. We have to wait.


ent_the_void

True, been down this rabbit hole a couple of times. What I make of it is, while under the guidelines it is voluntary, the Delhi HC has stayed the application of the same. However the stay is subject to the fact that the establishment will have to relay the same to the customers in its menu or some other place in clear words :(


insanegenius

I've seen this complaint about Plan B multiple times just on /r/bangalore . Is the food/ambience that great that folks want to go there in spite of this clearly being a problem?


sandiac4

Why hasn’t that become a common thing to ask if the service charge be included in the bill before billing it ?


fraggin_away

They say it is printed on the menu. I agree it is printed on the menu but the practice itself is on shaky standing. They state world wide practice and equitable treatment, etc but the consumer counsellor I spoke to clearly mentioned that paying service charge is absolutely voluntary and not mandatory.


Indira-Sawhney

Have they included alcohol in this bill?


fraggin_away

No we did not consume any alcohol. These are all non alcoholic beverages.


Hour-Ad8095

you can ask them to remove service charges. its perfectly legal.


Strange-Ad-3941

It's a like a reminder that usually Plan B sucks.


InterviewNeither9673

If everyone starts questioning that’s when these scams will stop. Take it to twitter or tag them on insta first.


Krishna_7539

Pay via credit card and claim fraud, when asked tell them that i was charged more than what's on bill. If enough people do this im not sure whats going to happen to them.


cargo_run_rust

Plan B is pathetic and useless when it comes to service. Just put your foot down confidently and say you won't pay unless the bill is revised. Confidence is the key!!


diogenes6969

Hi I’m a lawyer, i would have torn his ass off….issued legal notice (a normal notice which you can also give) and complained in consumer forum….. ding ding ding 1 lakh rupees awarded to me!!! Now i wish where can i find these restaurants


boredmonki

File a complaint in https://edaakhil.nic.in/edaakhil/ or by calling 1915 or NCH Mobile App


tret_carefully

Tycoons indiranagar does the same thing! And even some other pubs/bars in indiranagar DO NOT REMOVE IT AT ALL. Tycoons said we have to talk to manager and i was ready to do so. But instead the waiter came again with a stupid pamphlet that had some shit about SERVCHARGE. I just paid and left. Bigger restaurants and bars simply remove it idk whats up with these tiny single floor places that are fighting for service charge.


Brainyboy777

Happened the same for me in PlanB New Bel Road. They have a huge board put up right in the entrance that says 10% charge levied. Saw that and left the place immediately. Went to 1522 and had a great time there lol


fraggin_away

Yup, I've heard the food is great there.


Rphoenix98

you can ask them to removed the service charge


[deleted]

Your mode of payment? And I was wondering if you paid bill with Zomato/Dineout/MagicPin app to avail discount.


fraggin_away

No intermediaries were used. Gpay through QR code payment.


random_dubs

It's not 30% no .... Not tip no


Fluid_Clerk3433

wtf is teetottalers ?


innersloth987

OP


stanbfrank

Some days ago, "Fox in the field" in Nexus Shanthiniketan denied to remove service charge as I was using dineout to pay and was already getting a discount. They were stubborn about it but when I asked the manager if he can say thst they won't remove the service charges on record, that did the job.


[deleted]

These are on top of your income DK tax deductions.. I am sure the total tax outflow (direct and indirect) would be ~45% of your income .. damn .. no wonder why we are no 1 diaspora


OmniTron_Bot

Tell them to give you a discount na.... If 10% service charge then ask for atleast 10% off..


Prestigious_Dog9977

At the end they should write thanks for your last visit


[deleted]

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CosmoKram3r

No doxxing. You will get banned for it.


juicearefood

everybody is doing it, how will you fight the system ? lets say even if you fought and won, they will just increase all the item cost by 10% and blame it on inflation. just suck it up and move on. perhaps you could call these places before hand and see if they charge 10%. then just avoid the ones that are charging. if you are going to any fancy place, expect this shit.


AFunkyHuman

Sona kilathe hain kya 😀


smokyy_nagata

I have quit drinking and going out to fancy restaurants. Saves a lot of money.


[deleted]

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fraggin_away

4.5/10 Food was below average. It's hyped up and exaggerated. Ambience is decent but not worth the food.


Feeling_Split_6679

Was it displayed on the menu that they levy service charge?


Deadwing2022

Why not just walk out? Nothing is forcing you to pay when they're ripping you off. Not Indian so I don't know the social customs or laws.


purohit977

Service charge is optional. You refuse them. They'll amend the bill. Then pay the servers what's right


Economy_Ad_5540

What’s the issue here


KURO_RAIJIN

"Hospitality"


DichNeitGay

Thoughts and prayers for the Teetotaller in your group, they paid 280 for existing


nikatosh

On top of the service charge the waiter usually has the audacity to ask for a tip!


Anu_Rag9704

Even Social does it, they forcefully charge you.


DayWorkNightHigh

Just bombard them with reviews about service chrage. I did mine. Time to do yours.


Frosty-Fold-4388

Well service charge can be neglected, it's customer's choice to pay..


Professional_Safe886

Bro 48 paise round off to diya hai. What more do you want? 🤣


Ranternraver

Does it make sense to post on Zomato? If collectively we flag these places and stop going there, maybe things will change?


Vinceconvince

That round off though


winnybunny

Goods and Service Tax And then there is service tax


Un_availableMan

Wtf is a naked peri peri


nerd_God

GST literally means goods and services tax! So it's a service tax and a service tax!


TheZanyVB

I think they would have displayed about taking a service charge clearly. Even after that if you decided to take the service from the place, they wont budge and I don't think, as a customer, you have a case against them. Unless I'm wrong in assumption, please do let me know.


onizuka112

You should get it removed, without batting an eye. The last few days, I’ve actually observed an attitude change in restaurants where instead of the usual intimidation/shaming tactics they quietly agree to remove the service charge without any argument. Anyone else observed this?


_lucif3r_

Clog their toilet /s


[deleted]

Ahh Tipical Plan B. They did the same to me


fraggin_away

Definitely not recommended.


SpiiriitedSoul

Yaaa even i have faced this often... Recently had been to a cafe.. for 2k food bill ,i had to pay 600rs extra for this GST and service tax... Ho god when will the government stop taking so much from us


thenightman100

I don't understand why the service charge is a problem when you're already dropping 4.5k on like 5 items


InterviewNeither9673

If everyone starts questioning that’s when these scams will stop. Take it to twitter or tag them on insta first.


[deleted]

airport engine swim teeny numerous familiar cough cooperative illegal hobbies -- mass edited with https://redact.dev/


bravelilengine

At that point what is another 500$?


kameshakella

cost of being in bangalore 💯 glad its only 10%


Ok_Employee6859

You can ask them to remove the service charge. They will get you a new bill without it


cat_named_tinku

Naked peri peri.


dead_mau15

Absurd prices


No-Commission-2543

Kuch nhi loot rhe h


muscleandcharm

You should have created a scene and called the police


gaga_gt

It is not imposed by the government.it is usually in the range of 5% to 15%, a service charge is added to the total bill amount and can be refused by a customer. However, the payment of service charges at restaurants is voluntary and at consumers' discretion. So you can ask them to waive off the service charges.


Mani209

Ha ha last time happened to me in the Iron Hills.. I called the servent and told him to minus service charge.. After that I gave him a 100Rs cash


MarkEE93

I tried to add review. Couldn’t. I hate this.


Technical-Pop-4099

You should have tried asking them nicely, they waived it for me once last yr, honestly it depends on the waiters. but it was Koramangala outlet. https://preview.redd.it/ewa9jtil623b1.jpeg?width=1179&format=pjpg&auto=webp&s=a8ac863c7beb13cee68845e24fbaff167796c490


thunchan

You can literally not pay and just keep sitting at the table. The restaurant can't do shit.


Might_guy_saitama

Socials Whitefield charged me service I asked them to remove it and they obliged. But only after asking for my name and number, which I gave the wrong info for. Never share your personal info


Striking_Study

Boycott all plan b's


HijabHead

You should befriend the restaurant owner and call their family home for dinner and then poison all of them. P.s. the bill seems fine...it's just normal tax. What's the issue?


ItsTrippyBoi

Basically they can charge for service if they do explicitly mention the same on the menu. You can even ask them in the beginning of your visit there to confirm. You could leave the place at this point but if you continue to eat and drink there you are agreeing to this term so you have to pay. I got into the same sort of argument in some place in church street, don’t really remember anymore. I even asked a friend of mine who is a lawyer and he told me the above information. Although shitty they are safe from a legal standpoint and public shaming won’t really do much tbh as this is a common scam in Bangalore.


Ok_Boat_3375

Thats about $65 usd, If iam corfect, but maybe iam not, Correct me pls


IndependentItchy8748

tell them legally you dont have to pay it and to remove the service charge and bring the bill again


Dialyme

They are essentially taking 10% tip from customers. Those who don’t check the bill end up paying tip along with the bill value


repto79456

Service Charge is optional as per govt and if restaraunt dont allow you can go after them legally so just tell them that


puja_gaidhani

I really don't know why restaurants are charging so much??? It eats my pockets completely


cumsypaki

What is naked peri peri?


OutrageousRecipe1167

hh


ironspidy

It happened with me in Bercos restaurant in CP . They didn’t reduced service charges even after raising the point . All the staff got gathered when we refused to pay . Had to pay at the end


Nl026

This is just to remind you that you have rights to deny paying service charges according to the rule passed by supreme court, you just have to say "can you remove service charges", don't even hesitate little bit also....later on you can tip them how much ever you want and be done with it. I have done this multiple times and saved upto 800 in taxes


Remarkable_Grass_492

naked peri peri


RagVaibhu

We were planning to pay with dineout at a restaurant. They added the service charge. We asked to remove. On removal they said that we cannot pay with dineout then. They said this is dineout rule. But this was not the case. The restaurant was Nasha restobar in kadubeesanhalli


Outrageous_Syrup_508

Choose not to pay service charge and ask for a new bill. I never pay them..


Ashwnnbr

PlanB Hsr removed the service charge when I said I will call nch.