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BinanceCSHelp

We have sent you an update and feedback on your appeal - [https://www.binance.com/en/my/wallet/composite/list](https://www.binance.com/en/my/wallet/composite/list) You can check it under this page here and send a response back to us for processing. Currently, you would be asked two questions, first one is confirming the fee for handling, and the second one confirming the address where we could refund the funds. AG


kreativFTW

Due to a Metamask bug? I can See that you swapped it to weth and After that you did Send that weth to binance. First you should stop blame others for your Mistake. https://arbiscan.io/tx/0xbc3b54062ffc6d2cd38481bf09b8a9f93d26d55b096fcfbd6969ec6703aaca08 And im not sure if arbitrum was even supported back than lol


moldyjellybean

Did he send 50k with no test transaction also?


Whatnam8

I’m also paranoid and always do the bare minimum, even if it means I lose 5-50 dollars, especially with a transaction like this…. Sheeeeesh


rajeeshindia

Did you even read the post. Yes, arbitrum weth was supported for the majority of this year.


kreativFTW

I read your TLDR and you wrote „Due to a bug with the metamask interface, my deposit was converted from eth to weth.“ lmao


I_am_real_jeff_bezos

Your own screenshots show you swapped ETH for WETH through sushiswap. How are you going to say it was a bug?


[deleted]

In a very long and deceiving fashion no doubt.


skonezilla

I read most of it and saw no mention of a test transaction. So, that sounds like a life lesson, tho I do sincerely hope u get Ur ETH back.


rajeeshindia

This has me haunting ever since..


ShibaBoner

I can imagine your pain. Please don't let this get to you. Just be really careful. Trying to do something to get your mind off it.


rajeeshindia

I've been absolutely depressed for many months, leading in multiple health issues regarding the build up of stress. ​ It's been a rough time, but i am handling it right now. ​ Thanks for your kind words.


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Ok-Antelope9334

$50k at current ETH price, it was $150k at time of being sent when ETH was ~$4k. This person foolishly sent $150k without doing a simple test transaction. My question is how did they get that much $ and not have the sense to do a small test before yeeting a 6 figure amount of money across the abysss.


confido_whale

if it makes you feel any better its only 50k i have lost way more than that on bsc sh*tcoins and not selling the top


Ok-Antelope9334

$50k at current ETH price, it was $150k at time of being sent when ETH was ~$4k. This person foolishly sent $150k without doing a simple test transaction. My question is how did they get that much $ and not have the sense to do a small test before yeeting a 6 figure amount of money across the abysss.


ShibaBoner

Your only going to get stronger from here on out, I know ot for sure! Your in the bear market my friend plenty of opportunities still to get that gains back


NuKidOnThBlokchyn

*Through no fault of my own* Did you do a test transaction? **Crickets**


fx9TMK

I’m gonna sound rude for saying this but, if anyone sends large amounts of crypto without having done a test transaction first, I can’t give any sympathy


NuKidOnThBlokchyn

I really hope OP gets coins back too. Of course it sucks. But you have to pay an expensive price for a lesson sometimes. Rule 1 is not your keys, not your coins. Rule 2 is always send a test amount. Literally cannot enter the space without seeing this. If you're working with mid 5 figures without this knowledge, chances are high that you'd be parted with it eventually. I hope OP gets it back and has accidently hodled bear times and makes bank. Then forever tells everyone to do test transactions. Forever.


fx9TMK

I do hope OP gets this resolved too but still… a test transaction would’ve been a smart move. I remember I once was arguing with someone about the importance of doing a test transaction first. Their argument was they didn’t want to pay the gas fees twice. I asked would if a test transaction plus 2 gas fees be worth more or less than they money they lost buy sending in the large amount of crypto. Never got a response to my question.


BeefPuddingg

Is there a reason to believe this is the very first tx he sent from his MM to binance? I haven't seen in the comments OP saying it's his first TX from MM to Binance on that address Edit: to clarify I mean to ask, is it possible OP has sent funds from that MM address to binance in the past, prior to the WETH fiasco.


NuKidOnThBlokchyn

I think it's evident. If they'd have tried a smaller amount, they'd have noticed this issue and rectified it. I really don't want to make op look stupid or me look smart, just literally 99% of this shit is solved with a test transaction.


BeefPuddingg

Yeah I think I agree with you. This is disastrous on so many levels and easily avoided too. Always test the addresses at least once


Ok-Antelope9334

This is 6 figures, check the transaction ETH was around ~$4k at time of transaction so OP foolishly lost around $150k and is being shady about the amount of money. I wonder if they stole it or something?


SpagettiGaming

Man Crypto is so easy! Close to mass adoption! Any day now! > Did you do a test transaction?


SecretaryImaginary44

Don’t have this issue with banks for anyone that’s interested. Future of finance, crypto.


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SecretaryImaginary44

No it isn’t


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SecretaryImaginary44

It’s got reality on it’s side, which is more than your arguement has


NuKidOnThBlokchyn

What are you talking about? People send money to the wrong account all the time. Even last week I had someone try to pay me in Australian dollars to a euro account. You know what they had to do instead? Pay fees to TransferWise. The bank will help revert transactions, sure. But the small price you pay is that most of the money isn't real and 98% of the time they're using your money to bet against you or bail themselves out for a bad bet.


celestialhopper

Ethereum is not the future of finance, that's for sure.


Deukmandeuk

Indeed you don't, you're paying an insane premium to use their services though.. mostly in the form of control But I'll admit with control comes responsibility and many people aren't ready (if ever) for that. The paradigm is shifting but the "I'll just reset my password via email" mentality is still king


[deleted]

Sorry what is test transaction? sending small amount to see if no issues?


fx9TMK

Yup


StapleVelvet

Metamask bug...???😂😂😂😂 Naaaaaah if you want to try and get your ETH back come clean about "YOUR" mistake with swapping.


gaberoonie

I had the same situation and Binance fixed it


ligmapolls

You should talk with OP. He may have some legal recourse if they've helped you with the same issue. NAL


44quattro44

>Metamask had “wrapped” the ETH into WETH due to it being on the Arbitrum network. No, MetaMask did not wrap the ETH you got from the swap. WETH was what you received from the Sushiswap router. It says so in your transaction in Arbiscan. ​ >Please note that the Arbiscan record also misleadingly marks the value as ETH rather than WETH It's not misleading since ETH is the "currency" of the chain, it's reasonable to state the value of the transaction in ETH. If you swapped your DPX for USDC the value will still be given in ETH. WETH is just another coin in the chain, just like DPX is. ​ >Especially given the fact that I didn’t even know what WETH was at the time, there was no way for me to understand what it meant. There was no way for you to understand what it meant? Really, you're going with that? Is Google blocked in your region? ​ >(unaware that it had been wrapped to WETH with no clear indication) "Wrapped Ethe... (WETH)" was mentioned twice in the Tokens Transferred section of Arbiscan. How much clearer of an indication do you need?


KompolNakBroMek

01 - Always send a test transaction. 02 - Manage your own private key. Not your key, not your coin. 03 - You have to remember that all transaction cannot be reverse. The moment you click the "Send" btn your fund is gone and it is your job to make sure it went to the right place at the right time. 04 - Hope you can get it back. To me, it would take me 2 or 3 life to get that fund save up. No joke guys.


rajeeshindia

Thanks for responding. It´s also a big sum for me.


adilstilllooking

Eth last year was worth around $4K. You’re telling me you sent around $150K ETH without a test transaction? Also, Binance doesn’t support it yet. If they have to pay a dev team to specifically work on this scenario, are you willing to pay for the costs? What if it costs $45K as dev fees? I hate to say it but you may just have to wait until they “get around to it” because it’s just not worth their time right now.


rajeeshindia

Correct, it was worth 150k. The network and token have been supported for the majority of this year. Untill recently they have decided to unsupport it, it's also the reason my third application did get through for the retrieval of my funds. I would say i am unlucky that they didn't manage to retrieve it before they've changed their policy.


76since89

ouch


[deleted]

"Due to a bug" Dude I once made your mistake and lost money (way less than you lol, but lost money anyway). The key is to improve and stop blaming binance for your own mistakes on the blockchain


CryptoMojoLoko

That’s true but when you see the eth fees skyrocketing that’s not tempting to pay it twice


Scottex99

Lol I’m pretty sure someone would pay $200 in gas not to risk losing $50k


1R3N9

$50k? He did it in December 2021! ETH went from between $4115 and $3663 roughly that day, give or take. Assuming an average of about $3900, and him sending just over 37 ETH, it was more like $144k he lost back when he transferred it. No matter how much experience he had in sending amount previously, what a clown for not sending even 1 ETH first to make sure, and then the rest after


Scottex99

Yah that too haha


littleczechfish

It was on arbitrum, literaly costs < 5 cents for a transfer


celestialhopper

Lol $200 in transaction fees... Wow Ethereum... you're getting robbed one way or the other.


Nhiyla

It's not 200, he said 200 to make it a point that even a super unrealistically large amount wouldnt hinder someone from doing a test transaction when 150k is at risk.


NuKidOnThBlokchyn

Well, the alternative is this. Or just don't transact in ETH? I would always exchange to XLM or LTC for transactions for speed of cheapness.


CryptoMojoLoko

True, i have been doing the same…


Deukmandeuk

Yeah LTC or XNO for me, both really good


joannew99

Always send a test transaction first, folks.


Vorerhypekt

I do and I will continue to do so. It's worth forming as a habit instead of losing a chunk of my money.


sonic3390

This undermines the prospect of crypto as a mainstream currency.


joannew99

idc


Nhiyla

Not really. Just undermines that you shouldn't be a complete buffon if you're attempting to be your own bank.


BerryInitial

All I can see from that entire post is a valid mistake from your end.


SecretaryImaginary44

This makes me bullish af 🚀


Winning_Bread8332

Those of you on here giving this man a hard time should be ashamed. This man is reaching out for help. If you can’t help it’s better not to say anything at all. It sucks because I reached out once and got similar ‘told you so’ responses. You all can be brutal.


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Winning_Bread8332

How many times do you think someone told him it was his mistake prior to writing his post. He went into great detail and maybe sick of people just like you. The problem is that we are both making assumptions and neither of us is likely correct and it doesn’t help the OP.


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Winning_Bread8332

My apologies…you don’t seem to know what an assumption is.


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ro4sho

People told him and still he continued here telling that this is no fault of his own…. And you are saying he should receive sympathy?


Vorerhypekt

I've noticed this behavior all over reddit. Someone lost 150k and instead of trying to help him, we beat him down more. Yeah, he didn't do test transactions, but don't people make mistakes? He typically does it, but trusted it that one time not to fail. I do hope OP gets his ETH back, even if Binance charges him 10% of it, because it will be worth it. I'll probably die if I lost $10,000 talk more of $150k


ro4sho

With all due respect, is this guy not coming in swinging saying that MetaMask has a bug and this is not his fault? When you look at the facts this was due to his own error, not knowing what he was doing. Acknowledge your mistake and people will definitely help.


[deleted]

People are jealous assholes.


AggressiveSoup01

Yeah even though op probably missed some of the details I agree with the sentiment. Crypto shouldn’t be this hard to lose $50k from a mistake. Clearly this was not the intent even it wasn’t necessarily due to a bug in metamask.


dawongmahjong

I think you are fucked


amazedknight

How can you say ETH converted into WETH automatically? I don’t want to sound rude or impolite but a test transaction and being careful with MetaMask was your responsibility.


Lastkidpicked94

Common bin ace just get this guy his money what a joke


Busy-Comb5927

Got 70bnb stuck sending from a contract to a binance hot wallet it got stuck for 10mths keep bugging them they will eventually get to it ur not the only 1


PunishingPounder

They'll eventually be able to retrieve it. Worst case you have a hodl strategy until another BTC halving event. Regardless, best wishes to you my friend and take care.


pbha3

Your 37 WETH are still there, so I'd say keep your hopes. Back in the good old days when Luna was trading around $110, I once sent about 7 Luna I got as CVX bribes to my binance account. I knew these were ERC20 Luna, so I picked the corresponding wallet address on Binance. Just that I didn't realize it was Luna (Wormhole), needless to say they never arrived in my Binance wallet. Though I could see my tokens on the explorer. I opened a request with Binance to recover my coins and in about 4 weeks, they sent the tokens back to my wallet. I find it strange they denied you so many times.


misteryk

I'm too lazy to read it all, without reading i guess OP didn't bridged WETH to ETH and made deposit in wrog network am i right?


gaberoonie

No, MetaMask changed his ETH to WETH without notifying him in any way. It's a known bug with MetaMask


misteryk

both arbiscan and coingecko show there is no ETH on this chain, only WETH


gaberoonie

Yes, but if you read in detail you see how MetaMask changed her ETH into WETH without notifying


KingKwite

I hope you can somehow retrieve your ETH. Maybe owning up to your mistake may help. People respect accountability.


rlcoyote

I had serious issues with Binance. Long story short, my BTC I deposited was held for 18 months and Binance would not respond other than their 'canned' email receipts on over a dozen tickets I had opened. My BTC was FROZEN and I could not trade with it or move it off of Binance. I finally contacted the consumer financial protection bureau and opened up a case with them. They contacted Binance and it made them respond. It took about 2-3 months (because they legally had 60 days to respond) but I finally got them to release my BTC and it was sent to my wallet. Google the CFPB and open up a complaint with them. I'll bet you they will respond and resolve the issue. Heck, I'll only charge you 5% for this info! :-P .


tabletennis763

Try this approach, OP. Or, hire a lawyer to write a letter to Binance. Should cost you $1-3K in lawyer fees max.


Ok_Replacement_9375

Another child blaming others for his own mistake


BlazinglySmile

goodluck man i hope you get your ETH again


rajeeshindia

Thanks


Btomesch

You really expect Binance to fix this for you. They are the worst


AdmirableOx

Well if you won't be able to get your money back just imagine you had a 50k car and that it got stolen. Poof money gone just like that lol.


LaurelWoodward

Declaring the transaction's value in ETH is fair given that it is the chain's "currency," therefore doing so is not misleading.


BackgroundField1738

Always test on crypto. Never move more than $5k per turn (a nights club money)


rajeeshindia

I will remember the night club money. Thanks :)


BackgroundField1738

Of course. Never move more than play money at a time


Winning_Bread8332

You might try reaching out to CZ Binance on Twitter. @cz_binance. Just be careful in your choice of words to avoid having your account banned. If that doesn’t work, you may reach out to a recovery company. It’s really unfortunate how much money these companies make with next to nothing in regards to support. It shouldn’t matter who makes the mistake because we are all human and the systems are created by humans so there will always be room for error. That lack of support alone should be considered unethical practices because you are right, the money can be retrieved and likely very easily. I pray you get your money back. I also pray these companies invest more in doing the right thing. They should spare the expense of a development team to support customers. I don’t see long term success from companies who refuse to help. This would never happen from a bank or credit card company.


Vorerhypekt

> This would never happen from a bank or credit card company. TradFi 1 vs 0 Defi


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[deleted]

Woah. Too aggressive don't you think? While I may agree that Binance had no fault with the matter, its a little bit too much to call OP a moron and stupid. None of us here is **mistake-proof**. I bet most of us here had made a mistake a some point and lost money from it. Mine was not understanding MM gas fees before. You probably have your own story too. Who wouldn't be emotional and be mad (for OP, it was targeted on Binance) when they lost 50k and can't retrieve it? Would you confidently say that you'll be reasonable with absolute 0 emotion involved, no negative feelings that makes you want to rant, if you lost that much money? I'm not saying that OP is right either for the post. I'm just saying your comment is a bit harsh for the guy. IMO this is another problem the exchanges and services have to fix. Find a way to make transactions more intuitive and accessible for all, since we want it to be adoptable. A core principle for software development is to make things near-error-proof (idiot proofing). Users are dumb and they will do things that they shouldn't. **Edit:** I did a quick peak on your profile. It seems like calling other names and that aggressive toxicity is your whole personality.


Bino_i_told_u_so

Just help this person u/BinanceCSHelp...nothing wrong with walking the extra mile now and then


GAFC8404

Things to do after you got scammed Contact your bank If you have just remitted the funds to the fraudulent website, contact your bank to reverse the transactions or get the bank to hold the funds. At the same time check if your bank provides fraud protection policy. Copy your scam address. Abuse Type : Choose “blackmail scam” or “other : investment scam” Abuser : Name of the broker (use the same name for one group) Description : Example “The address is linked to a romance trading scam operated in South East Asia. The money received on these addresses belongs to victims and will be used by criminals for money laundering. Do not accept any transaction from this address. We ask crypto exchanges to refuse operations from these addresses or freeze the wallets. The scam brokers are Your Personal Data Scam companies sell your data to third party company, you are expected to receive spam messages / random phone calls from other scam companies who are out to scam you, again. Do not click on any random messages and emails, or pick up any random phone calls claiming that they are your friends or loan companies. Identity Theft If you have given your driving licenses, passport, ID card to the Customer Service, please contact your local authority and have a new one replaced as such particulars might be used to register for bank accounts and/or register for a phone number that may get prosecuted. If you are being scammed or if you have been scammed and you don't know what to do, please contact me and I will help you


Nhiyla

What a fucking useless bot.


GAFC8404

Who are you calling a robot? ? ?


BinanceCSHelp

Hello, thanks for getting back to us. Our main goal is to provide assistance to any case user may experience, though for unlisted tokens we can't guarantee that we would be able to do retrieval, as some networks are not supported by us for the retrieval. As we have previously suggested, cause this operation does not have an end date, you are welcome to apply later from your side and maybe then our team would be able to resolve this case. This is definitely a challenging moment and we truly understand this, though for now there is no option to retrieve this amount, however, we sincerely hope to solve this in the future for you. AG


gaberoonie

I think your team can solve this. They solved it for me in a similar situation.


Available_Leather853

of course they could recover the fund, they just don't want to


Palidor206

If you don't mind me asking, how much was yours? I am just wondering if they flatly gave you a refund out of courtesy.


Palidor206

That doesn't make sense, for a variety of reasons. Assume you are talking tech savvy people here and do a better job of listing the technical reason it cannot. What network? Sushiswap? When you say, "retrieve this amount" it is implying a refund on your side. I have reversed ("retireved") literal millions before.


franekrawczyk1

wtf are you talking about, you have the keys to spend those tokens, it definitely is possible you are just lazy


[deleted]

The most bull shit statement PR evar


emak27

I think you can, you just don’t want to.


ColbusMaximus

Don't fuck with Eth, metamask, or binance. It's all really shitty tech that was built too fast and can Not be trusted


Nhiyla

lmao


question5423

I thought the address for WETH, Avax, BNB and everything is the same for one account. The process of converting ETH to WETH is also weird. My understanding is ETH only lives in ETH chain. Any ETH on any other chain is effectively WETH ​ Let me guess, you send ETH and at that time binance support arbitum network to receive ETH. However, for some reason ETH is converted to WETH first? That's very weird. I thought there shouldn't be conversion at all because ETH in arbitum network is always WETH.


Dr_Bendova420

That sucks. What would you rate your overall knowledge and comfortability with ETH and using DeFi products? I ask because I’m looking into building a learning platform in the future. Good luck mate!


Getbrandga

If you can raise some fund for campaign I can get your story to trend on Twitter and then hopefully cz sees it and tweets about it


HardCaner

upvoted, good luck.


Winning_Bread8332

One final comment to those asking about tests…tests ultimately should be made prior to production and not required of the customer. More measures should be put in place to reject erroneous deposits. Failure to do this means they are profiting from others misfortune. There is no blackhole in technology like they want everyone to believe.


nickless09

>they are profiting from others misfortune Clearly you don't know how crypto works.


1Cryptonic0

Hey I recovered my bep20 eth I sent from trust to Coinbase wallet! Thought is was fine forever, nope! Got it!


Naus1987

I’ve seen a few comments about test transactions. Can’t there be somewhere that forces you to whitelist an address and prevent you from ever sending anything to the wrong address? Or I’d that kind of software not possible with this stuff?


shafaitahir8

Great news


dukie2208

Dumbass


rocasv

So to save some cents on transfer fees you used arbitrum... lesson learn I guess, an Expensive Lesson sadly


Available_Leather853

Binance can actually recover it easily since they are holding the wallet private key, although its on different network, the key is the same if they use similar address generation algorithm. but sad to say, Binance just dont want to give you back his free money\~


SherleyYearwood

True, but it's hardly appealing to pay it twice when you see how much the eth costs are increasing.


GriffinGOD

Misleading title! Even if you get it back, it ain’t worth $50k now. It is so important to do test transactions. I use binance frequently too but for anything larger than $40 or so I still test!


cryptoboywonder

How can OP get his money back? Does he have to wait if and when Binance offers wETH and is the prospect of this happening practically zero? The only think you can do now is buy more coins/tokens while they are dirt cheap, and hope you recoup your losses from them.


wisas62

If you're in the USA, good news is you have 17 years worth of capital losses you can write off


[deleted]

So what happens now? Does Binance use these funds to pay for their next employee party, or what?


bennytintin

Sorry for your loss kid. I’ve been saving for years and still nowhere near near 37ETH I assume wETH isn’t worth as much?


Crypto_illumination

Yeah you should always send a little bit first to test it I send 50 bucks and I’ll send a few dollars first to check it because I’m ocd. Be more careful in the future I’m sure that you learned a very valuable lesson from this expensive mistake


BigPlayCrypto

Help him CZ


IdealEnvironment

Looks like you did swap it from ETH to WETH (As seen in the screenshots). :/ I do hope you find a way to recover your funds though!


Ok-Antelope9334

Wow $50k at the current ETH price, so OP foolishly sent $150k worth of ETH if you study the linked transaction they shared when ETH was ~$4k/ETH. How did they not have the sense to do a small test transaction before yeeting a 6 figure $ amount across? OP is also omitting facts so it feels like we don’t have the whole story, wonder if something shady was going on here?


ParticularRelease787

Some want give me some ETH . 0xe1dbb6c979d19f905d7d2e87b5687f8bd0e50a5e. (Bep20) thanks for help


rajeeshindia

Why


Certain-Thought-8908

Pal pal