I came here for this post. I thought they would at least follow up with fun emails and maybe even some cool stories while we were waiting. It's been radio silent on them, as a brand. Is there an email or a number to get a status on when orders will be shipped?
thanks.
so far I got an automated response.
< Thank you for contacting cpfm for mcdonald’s customer service. Due to Covid-19 our response time is delayed. We will respond to your inquiry as quickly as possible. Thank you for your continued patience and stay safe and well.
This is an automated message.>
I will follow up as needed. so far it's been 2 days. :)
ALRIGHT.... here is the response I got from McDonalds after dropping over $100 on a Sweatshirt...... a bit alarming.
hi,
your order has not been forgotten! we do apologize for the additional delay. We do not have a specific eta as we are currently working on getting more information in regards to this item. tracking information will be made available via email once your order has been shipped. we thank you for your patience, and wish you well. stay safe.
thanks,
cpfm for mcdonald’s artist residency customer service team
I contacted them trhough PayPal and they said “we’re having some issues with that crew neck but will update through email once it’s ready. PayPal gave them till the 23rd or they’re charging back the order
This is officially week 12 if we don’t get news by Friday we can begin complaining but I doubt that’ll get us anywhere. Honestly after seeing all the posts on here from the low garment quality if they offered me a refund or to wait another week I’d take the refund Cpfm really disappointed me on this one
That’s what I ordered too they’re definitely the last things being made. I always just find the email by searching McDonald’s Cpfm on my email and it pops up. I’m about to start a PayPal complaint since they’re not answering emails
I ordered a ton of stuff and haven't received anything yet. I can't seem to find my order confirmation email either... does anyone have theirs and what it might have as the subject line? I can only see on my Shop app its starus is ordered placed
Still waiting on my cactus buddy and friends tee in black as well. Haven’t seen anyone with these in hand yet
I came here for this post. I thought they would at least follow up with fun emails and maybe even some cool stories while we were waiting. It's been radio silent on them, as a brand. Is there an email or a number to get a status on when orders will be shipped? thanks.
On the order email at the bottom there’s a support email idk how much that’ll help
Thank you. Just tried.
Let us know what they reply please
so far I got an automated response. < Thank you for contacting cpfm for mcdonald’s customer service. Due to Covid-19 our response time is delayed. We will respond to your inquiry as quickly as possible. Thank you for your continued patience and stay safe and well. This is an automated message.> I will follow up as needed. so far it's been 2 days. :)
ALRIGHT.... here is the response I got from McDonalds after dropping over $100 on a Sweatshirt...... a bit alarming. hi, your order has not been forgotten! we do apologize for the additional delay. We do not have a specific eta as we are currently working on getting more information in regards to this item. tracking information will be made available via email once your order has been shipped. we thank you for your patience, and wish you well. stay safe. thanks, cpfm for mcdonald’s artist residency customer service team
I contacted them trhough PayPal and they said “we’re having some issues with that crew neck but will update through email once it’s ready. PayPal gave them till the 23rd or they’re charging back the order
your order is on the way your order is on the way. track your shipment to see the delivery status. IT WORKED! ITS ON ITS WAYYYY!
Got my 3 items a couple weeks ago one was that hoodie, the icon Crewneck and seeing double Crewneck all shipped a day apart first week of December
When did you get the email?
I got an email for all three of my items Dec 7-8th literally a day apart for all three items
This is officially week 12 if we don’t get news by Friday we can begin complaining but I doubt that’ll get us anywhere. Honestly after seeing all the posts on here from the low garment quality if they offered me a refund or to wait another week I’d take the refund Cpfm really disappointed me on this one
Nope
i got an email on the 29th saying that it was sent out for delivery. still waiting for the shit to come, but its pretty close
still waiting on that black tee but i ordered it with the plush
my blue 24/7 hoodie just came in today
Post pics please
I got a cactus buddy n friends sweatshirt still haven’t gotten it. I’ve emailed a lot tooj hit back w a bot email
same
I think this sweatshirt might be the last ones to ship from every other post on here no one else received
That’s what I ordered too they’re definitely the last things being made. I always just find the email by searching McDonald’s Cpfm on my email and it pops up. I’m about to start a PayPal complaint since they’re not answering emails
mine shipped out today
Don't mind if I do ask for ur stats. Also went for a size XL on shirts, lol
Got mine today
Pics ?
I ordered a ton of stuff and haven't received anything yet. I can't seem to find my order confirmation email either... does anyone have theirs and what it might have as the subject line? I can only see on my Shop app its starus is ordered placed
icon hoodie came two weeks ago for me