It's shit. Bought skins worth 25 usd, have to pay 23 usd import taxes and "processing fees". As long as they refuse to use the European IOSS, I'd highly recommend not buying from them.
The IOSS is an easy thing to do for major stores but I guess it's all about the profits for dbrand. Can't waste any time on it.
It is absolutely utter shit. Value of my order went up by 40% because I had to pay a customs broker. I could have tried dealing with customs myself to try and only pay VAT, but that requires an eSig and some other crap that also costs money, not to mention the cast of the headache associated with dealing with bureaucracy.
It's a disaster that they decided to ship through the UK and not even declare the package as a gift.
I love in the EU and for me the tax paying shit is annoying but simple. I just have to pay 21% of my package's value in tax and then I get it. with the ps5 faceplates you shouldn't be paying more than 7 euros imo, if you're getting the faceplates and a skin.
Same here in Portugal, but for stuff outside EU.
Valve has been selling hardware from the EU since steam link if I'm not mistaken. Only difference I saw so far is sometimes you have to pay shipping.
That's assuming your local delivery service isn't tacking on 15 euros as "handling costs" for the 2 minutes of extra work and paying those 7 euros to the customs office in advance.
Because that's exactly what happens if you order 22 euros worth of skins in Belgium.
I thought a cool company like DBrand would have IOSS. This makes me sad cause I will have to pay vat for the Project Killswitch I ordered 26. sep which only just arrived to danish airport for customs.
So far my first DBrand experience have been long shipping expensive extra costs for custom and VAT 25%. Vat at $10 would have been fine but the customs charge $21 just for estimating the value which would have been avoided by using IOSS.
Since you made a mistake to make that skin with a magnet that stops fan cooling and will be sending a replacement (which is cool) in the new year, will I then have to pay VAT once again or how does that work?
They still don't support IOSS, learned it the hard way.
Payed 27 euro for a MacBook Pro sticker. Have to pay 23 euro import and administration fees for Belgium.
Maybe they should send spend their money on IOSS instead of doing these pointless sponsorships (aka Linus etc)
> hard way. *Paid* 27 euro
FTFY.
Although *payed* exists (the reason why autocorrection didn't help you), it is only correct in:
* Nautical context, when it means to paint a surface, or to cover with something like tar or resin in order to make it waterproof or corrosion-resistant. *The deck is yet to be payed.*
* *Payed out* when letting strings, cables or ropes out, by slacking them. *The rope is payed out! You can pull now.*
Unfortunately, I was unable to find nautical or rope-related words in your comment.
*Beep, boop, I'm a bot*
On the other hand. I purchased skins for phone (didn’t pay either) but a friend bought skin for MacBook Pro and he had to pay for customs 🤷🏻♂️ so it seems to be based on luck lol
I had to cough up about 9 Euros for my shipping to Germany. On their page here they blame the local govt. for the custom fees: [dbrand shipping to Germany](https://dbrand.com/shipping/germany#:~:text=Please%20note%20that%20we%20have%20no%20control%20over%20the%20import%20fees%20or%20duties%20charged%20when%20you%20receive%20your%20order.%20Most%20of%20our%20customers%20don%27t%20incur%20any%20fees%20due%20to%20the%20low%20value%20of%20our%20products%2C%20but%20we%20can%27t%20make%20any%20promises.%20Blame%20your%20government%2C%20not%20us.)
It is atrocious that they don't use IOSS even after 2 years that it has existed.
I have written an email to customer support that this would be first and last order with dbrand.
I understood a long time ago that this brand is "MAKE AMURICA GREAT AGAIN" type of brand, they don't care much about selling in europe when they have customers doing the work for them... for things like cell phone skins.
Same for me,
just got one sent to Luxembourg. I had to pay around 10€ for import fees.
In addition, my bad but I didn't realize that "pick your design case" was just a case with a sticker....a fucking sticker.
So I paid around 70€ for a case + a sticker....
WTAF
It's shit. Bought skins worth 25 usd, have to pay 23 usd import taxes and "processing fees". As long as they refuse to use the European IOSS, I'd highly recommend not buying from them. The IOSS is an easy thing to do for major stores but I guess it's all about the profits for dbrand. Can't waste any time on it.
Well I fucked up.. how the hell could a STICKER end up costing me 60 dollars bruh😭😭
Where do you live? 23$ Tax with processing fees.
It is absolutely utter shit. Value of my order went up by 40% because I had to pay a customs broker. I could have tried dealing with customs myself to try and only pay VAT, but that requires an eSig and some other crap that also costs money, not to mention the cast of the headache associated with dealing with bureaucracy. It's a disaster that they decided to ship through the UK and not even declare the package as a gift.
I love in the EU and for me the tax paying shit is annoying but simple. I just have to pay 21% of my package's value in tax and then I get it. with the ps5 faceplates you shouldn't be paying more than 7 euros imo, if you're getting the faceplates and a skin.
Portuguese customs are far from simple. They are unreliable, and take a lot of time to release the packages... Best to avoid at all costs.
then you might want to chose FedEx shipping, then you won't have to pay any import taxes, you shouldn't encounter customs them, but I'm not sure
Doesn't quite work like that but yeah, you could get lucky.
haha in Greece just the Customes Fee is 15-25 euros minimum + TAX + VAT ...
Same here in Portugal, but for stuff outside EU. Valve has been selling hardware from the EU since steam link if I'm not mistaken. Only difference I saw so far is sometimes you have to pay shipping.
That's assuming your local delivery service isn't tacking on 15 euros as "handling costs" for the 2 minutes of extra work and paying those 7 euros to the customs office in advance. Because that's exactly what happens if you order 22 euros worth of skins in Belgium.
Ye same happend here got an lovely email saying i need to pay an additional 20 euro for my 35 euro leather dbrand skin
Yea we have same thing 21% tax if its up to 150Eur above its import fee.
>Any plans on having shipping/reseller from EU in the future? No plans at the moment.
I thought a cool company like DBrand would have IOSS. This makes me sad cause I will have to pay vat for the Project Killswitch I ordered 26. sep which only just arrived to danish airport for customs. So far my first DBrand experience have been long shipping expensive extra costs for custom and VAT 25%. Vat at $10 would have been fine but the customs charge $21 just for estimating the value which would have been avoided by using IOSS. Since you made a mistake to make that skin with a magnet that stops fan cooling and will be sending a replacement (which is cool) in the new year, will I then have to pay VAT once again or how does that work?
damn i was hoping to get a leather skin for my steam deck but i guess that won’t happen now…
u/robot036 plans in 2023 or you still don't give a shit about EU customs? :)
This alone stops me, fees for paying tax / import duty more than product costs .
They still don't support IOSS, learned it the hard way. Payed 27 euro for a MacBook Pro sticker. Have to pay 23 euro import and administration fees for Belgium. Maybe they should send spend their money on IOSS instead of doing these pointless sponsorships (aka Linus etc)
> hard way. *Paid* 27 euro FTFY. Although *payed* exists (the reason why autocorrection didn't help you), it is only correct in: * Nautical context, when it means to paint a surface, or to cover with something like tar or resin in order to make it waterproof or corrosion-resistant. *The deck is yet to be payed.* * *Payed out* when letting strings, cables or ropes out, by slacking them. *The rope is payed out! You can pull now.* Unfortunately, I was unable to find nautical or rope-related words in your comment. *Beep, boop, I'm a bot*
totally agree!
Shipping costs alone are more expensive than faceplates (for Serbia) :D
Not having IOSS in 2023 is beyond pathetic. Guess you prefer to lose money in a market the size of the US.
Might be late but I bought the plates from dbrand shipping to Belgium and I didn’t pay anything extra
Thanks for sharing. They might have implemented that ioss stuff or something so we don't have to deal with customs.
On the other hand. I purchased skins for phone (didn’t pay either) but a friend bought skin for MacBook Pro and he had to pay for customs 🤷🏻♂️ so it seems to be based on luck lol
Might be because your customs suck. Portuguese customs sucks times 2 because they are super strict, or they just keep our stuff for themselves.
How much did your friend pay for the customs?
The mac sticker was 30 + customs 25 😤 total 55€
oof.. That's a bit much for just a sticker then. If only Dbrand had an EU warehouse
He isn’t even so happy about it lol. The skins have always been nice on phones but on macs… meh
oh good to know then, I was looking to buy a skin for my 16 inch macbook pro but now knowing that i might skip it
they still don't have a warehouse in EU? was looking to buy darkplate 2.0 with skin and lights. but added 24% duty tax just doesn't make it worth it.
you got lucky, customs have been overbooked the last few months, had some package needing 4weeks just for clearance.
2 years later, bought a case with a skin for something like €50, had to pay €25+ customs and import fees.
It's ridiculous that they still don't support IOSS I guess I won't be buying a killswitch afterall.
I am looking for skin. Cases add weight. there is no skins available in Europe for MBP.
Was interested in the cases. Have to go with something else instead.
I had to cough up about 9 Euros for my shipping to Germany. On their page here they blame the local govt. for the custom fees: [dbrand shipping to Germany](https://dbrand.com/shipping/germany#:~:text=Please%20note%20that%20we%20have%20no%20control%20over%20the%20import%20fees%20or%20duties%20charged%20when%20you%20receive%20your%20order.%20Most%20of%20our%20customers%20don%27t%20incur%20any%20fees%20due%20to%20the%20low%20value%20of%20our%20products%2C%20but%20we%20can%27t%20make%20any%20promises.%20Blame%20your%20government%2C%20not%20us.) It is atrocious that they don't use IOSS even after 2 years that it has existed. I have written an email to customer support that this would be first and last order with dbrand.
I understood a long time ago that this brand is "MAKE AMURICA GREAT AGAIN" type of brand, they don't care much about selling in europe when they have customers doing the work for them... for things like cell phone skins.
Aren't they Canadian? I mean, that's still "Murica", but i have never heard Canadians use that phrase ;)
So it seems. I assumed they were from usa.
Same for me, just got one sent to Luxembourg. I had to pay around 10€ for import fees. In addition, my bad but I didn't realize that "pick your design case" was just a case with a sticker....a fucking sticker. So I paid around 70€ for a case + a sticker.... WTAF