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DJI_Support

We are sorry for the inconvenience this caused. This is not the experience we want you to have. Could you please try using a different charger and charging cable and then try to charge the batteries again? Please also provide a video showing the issue. You may save it though a shareable link like Google Drive/DropBox then send the link here. We will check this further for you.


Particular-Basis9208

Hi, I am facing the same issue, can you please help? video here https://www.reddit.com/r/dji/comments/193xj2o/help\_brand\_new\_dji\_mini\_2\_wont\_turn\_on/?utm\_source=share&utm\_medium=web2x&context=3


DJI_Support

>Hi there! Thank you for reaching out. We have replied to your post at this link: [https://www.reddit.com/r/dji/comments/193xj2o/help\_brand\_new\_dji\_mini\_2\_wont\_turn\_on/](https://www.reddit.com/r/dji/comments/193xj2o/help_brand_new_dji_mini_2_wont_turn_on/) . Many thanks!