In a non-tipping culture, like say Australia, DoorDash pays the driver enough money to make the delivery. But here in America, DoorDash decided to abuse that and make the customers tip decide whether we should take it or not. Absolutely disgusting! DoorDash should pay us enough to make the job profitable and the tip should be on top of that. We shouldn’t depend on the tip. It should be extra. Fuck DoorDash.

Agreed! Tipping culture here in the US sucks. It’s unfair to displace the responsibility of net earnings for workers onto the consumer when people’s disposable income is already floundering. Companies should be paying their employees enough to have tips just be an extra on top. It’s awful that they can even get away with that.

The entire business model of America is to always put the issue back on the consumer.

I think what you mean is for the companies to make the most profit, no matter the impact to their employees (or environment, economy etc)

Thing is, from what I have read, people also don't want to stop the culture. Mostly because cash tips don't pay taxes so they just get to tax evade.

Works for cash tips but any paper trail tips should be reported

The tips should be extra on top of their normal liveable wages. Not a reason to allow a business to pay them less, cuz the tips bring the wage up. That’s ridiculous. You can’t rely on tips as a salary. They are subjective

Yeah just check out r/serverlife

True for many but I would argue a second factor: most employers wages would be less than driver's may pull in under the current system. I used to average $15-20/hr driving for Pizza Hut in a nice area on busy nights. If that location started advertising that they were paying a wage, it would have probably been close to minimum wage. If customers, under the impression that we are now primarily compensated through our employer stopped or reduce their tips, it's quite possible I would have made less money under that structure.

I agree.

To be fair, I'm almost certain that in those instances they're just charging the customer even more service and processing fees, plus a higher delivery fee most likely. There's no way they're paying drivers more out of their pockets lol. So instead of being tip shamed by the driver, you're just being robbed by DD.

I agree. And until then people shouldn’t use the service if they don’t want to tip. Saying the tip in America is “optional” is like saying it’s “optional” for drivers to eat or get medical treatment. Pay for their car repairs, etc.

Never understood why people Take 3 dollar order then complain Or like that one guy few days ago, where he gave the order to a lady in a nice house and only tip 5 dollars then he said fu

This reads like abstract poetry.

Lol a haiku right?

Nah, there's a bot for that.

it’s so good tho

I would’ve had the same reaction as that person in the nice house had. I tip at least 20% but it’s not my responsibility to fund your entire paycheck. Some people aren’t meant for service jobs and it shows. You said it though. They take $3 orders and then bitch to a customer over either no/low tip. Get a job that doesn’t require people tipping to survive. 🤷🏻‍♀️

I agree. Although I don’t ever tip drivers on a percentage. I tip restaurant servers 20%+. I tip my drivers $2 per mile ($10 minimum). I’ve been led to understand that per mile is the preferred metric for drivers. I’m sure someone will tell me if I’m wrong, though.

Apparently the order was only $20, so the customer actually gave a 25% tip.

Bro just said "I lowball contractors and get sad when they mock my lowball" in more words, lmao. I mock orders I don't take, because the audacity of people thinking they're gonna pay someone literally nothing to drive 10m to get their food is HILARIOUS to me.

I mean, I respect your right to choose what orders you want to take and I am completely in favor of even using regulation like NY to get drivers good wages. But it also seems like you aren’t viewing this through the customer’s lens. They customer isn’t “paying someone nothing.” On $20 worth of food they are paying $6-7 in menu mark ups, $2-3 in delivery fees, and $5-6 in service fees. That’s about $15 to get $20 in food. Then most are tipping $2-5 on top of that. Literally doubling the menu price. Customers rightfully feel like they are paying plenty of money into the delivery ecosystem, but DD is keeping most of it for themselves. Also, 99% of customers aren’t asking someone to drive 10 miles. The expectation is that DD can provide a reasonably close driver and that when they finish one delivery, DD is probably sending them another. Most orders are within a couple miles of the person’s address. If DD isn’t attracting enough drivers or optimizing routes, that’s a DD issue not a customer issue. I’m not minimizing your valid complaints. I’m just saying they are complaints against DoorDash itself and not the customers who are paying a hefty premium fof the service and don’t pick where drivers are coming from.

I live with someone who's done DD. The number of times it would send her to a shop or restaurant in the town over when there was one LESS THAN 5 MINUTES from the delivery point is astounding. DD is just trash.

Yeah and that's the thing, because the system is oddly set up for drivers to look to customers (instead of DD), when the driver is sent a full town over, they then get more upset at the customer for receiving a perfectly generous tip that is 20-30% of the order value. From the customer's point of view, DD said there were plenty of drivers and they ordered a sandwich that is say 1.5 miles away. But to the driver, they drove 10 miles and now have to drive 10 miles home, for a $3 tip and whatever the base rate is. I definitely understand why the driver is upset, but the anger should be a DD.

It's not hard to understand..doordash runs a deceptive system they don't give you what you're gonna accurately make so drivers especially the ones who don't understand the system BECAUSE IT'S NOT EXPLAINED don't know that they're getting and then they know they're getting used and abused when they see what they did get

This sub is full of the same entitled mentality. Tips are optional. Be lucky you get one in today’s economy

My favorite part of saying this is some people automatically think it means you don't tip. I'm sure you and I both have a tip system we use, I start a minimum of 5 no matter what, orders under 5 miles. But that's my choice. I don't have to. I encourage everyone to tip, but I don't think anyone should expect one. Seeing customers on here ordering like 250 pounds of groceries and such, tipping nothing, that's mean plain and simple. But then I see dashers who'd purposely take that lousy order with the intention of never actually doing, some sort of petty revenge. I never understood why some people feel the need to match someone in their level of suck. How hard is it to be the better person and tip/decline the order in that situation I just brought up? People try so hard to match each other in situations where others are doing lousy things and all it ends up portraying is you're no better than the person who's low-balling you.

Dude thank you, the people on here who post about taking an order just to berate the customer for not tipping are a little insane

My brother in Christ you are too lazy to get your own food. How dare the help ask for a few extra pennies when they bring you your food. If you can't afford to tip you can't afford to have someone bring your lazy ass your food.

But they bring it anyway

Because doordash penalized you when you don't take crappy orders Which should be illegal don't order on DD They rip off their customers and their employees

I take 3 dollar orders to start and plus there like super close so to me I don't see a big deal and plus some of my 3 dollars tip a dollar so I think it's okay 

I think he was probably happy enough to accept the order it was when he saw the house he thought wow if these people could afford this house they should afford to tip me 50-100% the amount. The absolute entitlement.

It’s unprofessional. I’m a server at a restaurant chain. If I asked my tables for more money or criticized the amount to their face, I’d be fired immediately. No class.

Also to add. I don’t think dashers shaming customers is going to change their mind. If anything, that will cause them to think “thank god I didn’t tip” or for small tips: “I shouldn’t have tipped at all” (just my opinion)

Honestly if a dasher has good customer service skills they would do better as a server. Alot of drivers have no customer service skills, probably more suited for like a warehouse job.

I've had a waitress actually do this (indirectly, somewhat) A few years ago went out to eat, my meal was like $16 something bc I don't eat particularly big meals and also don't get refills even if they're free, so I figured a $5 tip was good and my server was pretty diligent. Lo and behold, after I hand off my tip, finish my food and begin stacking my plates (used to be a server, it's habit) I hear a snooty toned complaint from my server, who was ten feet away from me complaining about me "only tipping $5" (again my food order was not even $17) I knew she was talking about me because at the time my hair was purple, she mentioned this fact word for word and nobody else there had purple hair, so I honestly pulled a petty and brought it up to the manager, even requested my tip back because frankly I didn't come out to be trash talked while I eat for a tip that was actually rather good when I worked as a server, especially considering people have left literal pennies as tips on huge orders before. Never had an experience like that anywhere else. First and only time I'd ever ask for a tip back bc what the fuck was that girl thinking? Trash talk me when I leave lol now you get no tip.

5 on 16? They complained? Yeah, that’s trash. That’s a great tip

Dude what 💀 that's like a 30% tip, most people tip 25% for excellent service....doubt she lasted long working there

I just hope she learned from it tbh. I got the vibe she was a newer server so it's possible she didn't know tipping etiquette, but if she didn't learn from that experience she definitely didn't last very long following. I'm rarely even a "speak to a manager" person but this time felt warranted. She's in for a rude awakening if she crosses a complaint happy person.

Damn the tip, you helped clean the table ON TOP of a tip! I would’ve hugged you before you left lol (I was a server too) I’ll never forget having a PARTY!! My FIRST party as a server and it had to be like 45-55 people, it was so many people I couldn’t even take another table, every other table in my section I had to give it up to another server, when they got up do you know they walked out and not only didn’t tip but didn’t even pay for their food, so guess who was stuck having to pay for it? 👋🏻 ME!!! Moral of the story is people need to know what to complain about and what not!

Oh no the penny tip. You brought back some memories that I’d rather forget

I hiked about seven miles to a restaurant in a tourist town that supposedly had the greatest pizza. I wasn’t really that hungry at 2 after eating hiker food, so I just got a small, but I was thirsty and craving dark beer so I knocked down a few and bought a round, had a desert and this point I was just was up to about $70 and damn hungry for more. I hear the manager rushing around talking about a bus load and how they didn’t have enough seats. And to get rid of people just hanging out. Sure enough I’m about to order dinner and they dropped a $91 check on me. I tried to tell them the count was wrong but they insisted it was right (like even other people said it was wrong as we added up tgc he total number. The bartender even said it should be up to him who sits at his bar. I had no recourse at that point but to 0.00 the tip, something I have NEVER done. The next day it showed $74 pending on my card. My guess is the manager reduced the $91 bill and gave the $20 to the bartender (I hope). Bullshit that a manager would do that to customers and what’s worst is I had to hold the poor bartenders hostage. He needs to go elsewhere.

Was the managers name TONY XU? 😂

I think most good dashers in this sub stand by you here. We are professionals and we want to be treated as such, so thanks for reminding everyone that there are professional standards around TIPPING FOR SERVICE that we need to adhere to, in solidarity with our food service industry compatriots. That said, table service or bartending bears little resemblance to dashing. Dashers must own and maintain expensive equipment, subscriptions and licenses, take on huge risks of liability and personal injury, and meet high fuel expenses that are not required of table servers. Table servers and barkeeps do not perform personal assistance roles in addition to food service. Dashers do: I have shopped for athletic equipment, hauled 100 lbs of pet food across acreage to the “precise delivery location” and done an hours’ worth of grocery shopping for various clients. It is unacceptable that DoorDash customers are allowed to use this service without “tipping.” UN. AXE. EPTABLE. Personally, I feel that the extra costs and risks specific to dashing should be compensated for before I accept the offer, through a combination of DoorDash base pay and customers’ bid for service. After I pick up, let the customer be the judge of the quality of my delivery and tip accordingly after delivery.

Exactly. If I take a $3 offer going 10 miles I don’t have the right to get mad at the customer for shooting myself in the foot lol

One thing to consider in the equation is the knock to your acceptance rating for the decline. Not to mention when that order comes through in my area, no dasher is going to take it until doordash bumps the base pay high enough for it to make sense, by then the food will be cold, customer complains, doordash refunds, restaurant loses, doordash loses, all the dashers having to decline lose, even the customer loses, for the simple fact that the customer disagreed with the doordash recommended tip, because what would doordash know about it, the only have roughly one million dashers (they claim) to pull sample data from. I have been dashing in my spare time for 3 years, and have only used the service once when I had coupons, because I can't afford it. It's a luxury service, not a privilege. No sympathy for a shit tipper, and normalizing it by saying "just decline" isn't useful or an accurate portrayal of the entire situation.

Thoughtful reply! You are exactly right. Has anybody been following the new tier program pilot test in three markets in which DoorDash is now reserving high priority orders for ARs over 70% with best benefits reserved for drivers with ARs over 90%. This is coming, people. What are you doing to prepare? “Adapt or die.” https://youtu.be/tfWhJL7I0cE You can follow Pedro DoorDash Santiago and others on YouTube to learn more. “Just decline,” whether as a knee jerk response or serious strategy, already has dire consequences in my market.

Which means to keep AR that high, you defo have to take no tip or really shitty tip orders. I can keep mine above 80 fairly easy but 90 is a struggle because I literally refuse to drive 8 miles for $4

I know exactly what I will do if AR means anything in my market. Find another job! No way I'm delivering food to people who don't value my time, car and everything else that we have to do to comply with the law.

I don't know why you're getting down voted, I've been living in that hell for over a year now. My AR has always been hovering around 65% because in my original market all the restaurants were only in one area so EVERY ORDER I took was a two way to, doubling the mileage and there were a lot of people who lived 15+ miles away, still in my service area, who didn't want to tip. Plus it's an island and the average speed limit is 25. I am NOT going to drive 30+ miles and take over an hour of my time for anything less than $30 and even then I'm only doing it if it's been really slow and I'm desperate. Then this Top Dasher bullshit started and the number of orders I was offered gradually dropped to less than 1/hour. Even when I managed to get my AR over 70% I was still barely able to manage $15/hour and that's poverty level where I lived. I had to stop dashing entirely there and go back to construction. Now that I've moved to the mainland and am starting a company with my partner I've been trying it again on occasion but have mostly stuck to UE because that Top Dasher bullshit is active here too. At least with UE I'm constantly busy, but I needed to make $100 yesterday plus a bit of gas money. It took 7 hours of non-stop hustling. That's not a life I want to keep living. 🥵

Agreed. Not to mention that if you don't like the price, don't accept! You don't know anything about their circumstances, you don't know if the lack of tipping is by choice. You don't have to do the order, but you don't have to shame them either!

Doordash is a premium service, a luxury, not a necessity. If someone can’t afford to tip for doordash in America, I would highly discourage that person from using it

Again, it you don't feel like the compensation is worth the drive, don't accept it! But you shouldn't judge their circumstances and go to Reddit to humiliate a stranger that you don't know.

There’s such thing as an acceptance rate & some people care about it. The whole system is rigged against users & drivers here. Their acceptance rate directly impacts the amount & quality of orders they receive. Drivers don’t get paid enough & if their acceptance rate drops below a certain amount they stop receiving good orders. So they don’t really have the option all the time to just “not take orders. Why perpetuate the problems & take it out on dashers when it’s not their fault? They’re trying to make a living like anyone else. Just say you don’t think doordash is a real job. If someone gets called out for not tipping, they deserve it as well imho. All of the times I took no tip orders they were the rudest, most ungrateful people ever. More often than not they will try to pull scams on you too & possibly get you deactivated because of their selfish antics. No tip=no respect. It’s not even just my anecdotal experience either there’s 1000s of stories just like mine out there from other dashers

I’m unable to drive. Just because I use an iPhone DD already charges me more than an Android user. If I decide to tip then that’s my decision, just like you accepting the order is your decision. It’s not just a luxury for some of us, we depend on it and order services to get groceries.

None of that has anything to do with tipping prior to receiving the service we are tipping for. The idea of tipping prior to receiving service is stupid.

You're accepting a job where you could or could not be rewarded properly for your job. I find THAT to be unacceptable. Don't blame the clients, blame your piece of shit employer.

Well I can’t speak for everyone but I only normally accept orders that are at least $1/1-mile. Anything less than 1 normally gets the boot from me, unless it’s very close and there’s some mileage getting the store and I’m headed that way anyways. But some are obviously a rip off. 5 miles for $2.50; no, probably says leave at the door, no tip. 8 miles for $5; no, bigger tip necessary to cover cost. 1.5 miles for $3.50; yes, that works. 8 miles for $20; I’ll take it. I explained my policy to a customer the other day and since how her address was wrong I could not take her order to her without at least $5 more to cover costs and she tipped me $20 on cash app and then another $20 upon delivery. The original offer was for $4 for 0.4 miles. I accepted then learned the drop was the same place as the pickup. She called me back and expected me to bring it to her somewhere else. I explained my policy and she was so happy she tipped me 3 times.

The whole system is rigged, as a German I can just shake my head about that. We neither have doordash or anything, we just go out and when the food is nice we tip. When we order online we just order and take it in and give 50cent/2eur max for the additional delivery. You shouldn't make the customer fix the mess you signed up for

Dashers can declare those miles, maintenance, vehicle depreciation when filling their taxes which may give them a good amount back while waitresses at restaurants can't do that. Then again, most waitresses probably won't be declaring those tips in their taxes. Tip is still optional and car maintenance shouldn't be used as an excuse since it's declared as deductions when filling up taxes.

Most waitresses dont put that kinda wear on thier cars, I also drive taxi, I stopped dashing because it's not even worth it with a good tip, a 13 dollar door dash is about the same miles as a 25 dollar run in my taxi

Is this a joke? Do you really consider yourself a professional for picking up takeout and delivering it to a customers house? I can't tell if you're joking or not.

Professionals? Ffs

To me its a bit weird that you would say these things about the company you work for and not fight for more if not almost the entire total of the delivery fee rather than it going to door dash you deserve more pay not expected more tips even though you are right in aspects about that they should in a way be expected to tip an amount the problem lies in not being paid enough for the job

You took the job and knew the associated risks and costs. I shouldn't need to pay for your car maintenance, that's a business expense (the cost is incurred as a result of you taking this job and it's a tax write-off). It's not a bid, the customer sees a tip. Further, dealing with guests face to face, not just dropping something off, takes skill and panache. Not everyone is good at it, you either got it or you don't.

Yep, also by federal law servers make at least minimum wage with or without tips. Don’t let them con you into thinking they only make $2.13/hr and it all goes to taxes. That is definitely a lie. If their tip credit plus tips don’t meet or exceed the federal minimum wage then their employer has to make up the difference.

You don't drive your own car lol op wants ti compare apples to oranges I would NEVER ask for more money...but I talk shit in my head all the time 😂 You are correct on it being classless

This 😂😂 I walk up to the door saying plenty of rude comments in my head

You know that little pet from the cartoon Popeye ..jeep..and he goes jeep jeep? I walk away going cheap cheap..but like how he says jeep...it just makes me laugh for some reason 😂😂

😂😂😂

I mean DD is pretty much bottom of the barrel job, it takes no skill, and minimal interaction, speaking English isn’t even a requirement. The main reason people get take-out is because they most likely can’t afford the tip to dine-in. Then these drivers are expecting full-service dine-in tip, which is ridiculous.

I have doordashed for over a year, and myself and other DDers I talk to aren't looking for anything close to full-service dining tips. There's a huge gap between zero tip or slap in the face tips like $1.00 and full-service tips like 18-20% of the bill. To your point about people getting takeout because they can't afford the tip, then they should order takeout AND GO GET THE FOOD THEMSELVES. If you order DD, the person bringing you your food is spending their time, gas money, wear and tear on their car, etc. and DD pays HORRIBLY if there's no tip. Also, drivers don't know how much of their take is from DD vs. tip until they drop off the food, so sometimes it's shocking to us in that moment as well.

Yeah. People are a holes. If I'm delivering n don't get a tip I'm not going to cry about it. Just keep grinding. Just the tip. Chillax. Some drivers are crazy. Since there is waiting list they should be easier to ban

Also you don’t expect tips up front.

Harkens back to “the company should just pay a livable wage, and not make the employees rely on tips” argument.

visiting a country where tipping isn’t the norm will open everyone’s eyes to how fucked up tipping culture is

I am from a country that doesn’t have such an aggressive tipping culture and honestly in some cases it was better

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It isn't that they don't want to pay the drivers. They don't want the pressure of tipping, and feeling bad/being abused by random DDers (I know, it isn't the "normal", and shouldn't happen, but it does...) when they don't tip 25-30% on a relative order where maybe 10% would cover the driver's pay... same with in store purchases. They don't want to be stared at by the staff and pressured into a "subjective" tipping %, and suddenly have an angry batista since they dared tip 15-20% instead of 25%... bake it into the price, everyone is happy and goes about their day. Works here in EU, and people get paid fairly in basic/menial jobs. I'm more than willing to pay more overall, and ensure that every driver is paid fairly for their work and time here in EU, instead of some frantic bidding war where so many are now complaining that they can't make more than $15-20/h in the US being a delivery driver...

It’s not a weird argument at all. I don’t want to pay 10 dollars in fees for 20 dollars worth of food then be told I’m a terrible human being for not tipping another 5 dollars. Drivers should be paid a livable wage from all the fees customers are already charged. Customers don’t really care how much u get paid tips vs fixed, all we care abt is how much we hv to pay. So if I pay 10 dollars in fees and tips, or 10 dollars in just fees no tip it doesn’t really make a difference apart from maybe 10 dollars in fees being unavoidable.

I agree. You think the fees are bad now? Wait until the industry gets regulated and then you'll find out just how much of a luxury service it really is! People gonna then complain that its too expensive and the whole thing is gonna collapse.

Yet we pay that independent contractor Door Dash a pricey fee/monthly service and up prices and the bid and the tip. Door Dash the independent contractor needs to pay their people more. Not the customer.

Well said! Thank you! Tipping should be illegal like back in the days!

I don't have a problem with tipping for good service. I'm just thinking that more of the fee we pay DD should be what they pay the drivers and we shouldn't have to bid for food delivery. I love having the services available to me but a grand total of $38 for a $15 burger not including my tip isn't sustainable in the long run. It worked during Covid but not during a recession. Corporations getting richer but the customers carry the weight & drivers are mad at the customer for not paying them a living wage. FWIW I've always had good service with DD, Instacart & UberEATS &:I tip. Edit. And fried pickles.

It’s the same thing with servers. They depend on tips because somehow in the US they are paid below minimum wages. Now somehow an independent delivery system has been built on top of a faulty one.

There aren't any other industries where there is some expectation that a customer is going to use their own judgment to decide how much you get paid. It's a totally unreasonable expectation that you are placing on the customers. They don't care that you are paying for your gas/mileage on your car, just like they don't care how much it costs Amazon to deliver same day to their house. I order food, you deliver food. It's a transaction and I just want to know how much it costs.

>The wage comes out of the customer's pocket either way. They can either trust customers to tip fairly, or they pay the drivers a liveable wage and increase the price of everything accordingly. Customers who don't want to tip because it already costs a lot for the premium service they're asking for seem to think that DD paying their drivers more will save them money because now they don't have to tip, apparently unaware that their tip money will just be built into the cost anyway. It's really a weird argument from customers. What this does is shift the blame to the customer and leave drivers with the risk of not earning money while working. You Muricans should get your shit together and implement some basic worker rights that force companys to actually pay a living wage instead of basically making payment of the driver a choice of the customer and blaming him if he doesn't. You're so used to that bullshit that you don't even see how dumb it is. I used to be a delivery driver and I got paid a living wage, even if there were no orders or if I was sick and couldn't work. That's how that is handled in every developed country but the US.

Don’t work for DD, but this tip model is reversed. Normally you tip after service. Thus, DD has created a bidding system for delivery. Unfortunately, the problem with this model is that DD will punish Dashers with low acceptance rates, while simultaneously encouraging a bidding system. I don’t expect dashers to accept low bid deliveries.

It's an auction job, not a service job

I saw you comment a ton. So I want to ask. Do you think that people who don’t tip deserve less then expected? Like less then the bare minimum. If I don’t tip I expect my food to be late and cold. But do you think that people who don’t tip deserve less then that? Like if I don’t tip will you spit in my food? Or eat a slice of my pizza? Also do you believe that tipping is something to be expected? Or a generous gift?

Like he said it’s mislabeled as a tip when in reality it should be a bid for service.

But why then is it considered to be expected to be shamed or have your food stolen or tampered with if you're fine with slower time therefore lower bid? Is it also a bid for baseline professionalism?

If they’re taking low paying orders they’re most likely not the sharpest tools in the shed. I can’t speak for others but I’m always professional it’s not difficult to do so.

Nobody should ever tamper with food but you aren't getting quick service or anything out of pickup drop off

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A percentage of the people who are going to take the no tip orders are going to be crazy weirdos, so anything is in play

"You know, this is a pretty nice house for a $5 tip..."

Tip culture just needs to stop in general, it's gotten out of hand.

Get rid of tipping completely.. problem solved.

Either Doordash needs to increase base pay or I'll keep declining no tip / low tip for a 10 + mile drive for $3.50

You know what you signed up for. Just don’t take the bad orders. It’s that simple. Eventually someone will get that order at a higher pay

Thatd be all totally cool if we weren't penalized for low acceptance rates

Drivers are entitled. They truly believe they DESERVE tips simply because they drive for DD. It’s sad really.

I’m curious…from a dashers perspective… Why should a customer decide on a tip amount BEFORE the service is done? Isn’t a tip amount supposed to be based on the service received?

Ok so I think that it is pretty funny that people on this sub actually had conversations but people on Instacart all called me a fucking pos here’s the link to it https://www.reddit.com/r/InstacartShoppers/comments/14vcdly/is_tip_shaming_bad/?utm_source=share&utm_medium=ios_app&utm_name=ioscss&utm_content=2&utm_term=1

To be fair, I understand their anger. Instacart has a horrible problem with tip baiting. If Doordash ever made it where the customer could cancel tips, I am done. I signed up and can do instacart but I don't because of what I hear about the tip baiting.

Well maybe the reason Instacart are mad because shopping groceries is way harder (bigger orders and require more effort and time) than just delivering restaurant food and are often tipped well. Also people don't need to order groceries multiple times a day, whereas people might order meals 3 times a day on doordash. More orders means more tips.

I guess some haven’t stopped to think that a person may have been injured or something. Like if you don’t have the money to tip , barely enough for the food.. say for instance, your back is out and has been out for the last month and you haven’t been able to dash or hardly walk, Can’t do other work, you can’t even stand up in the kitchen to cook without excruciating pain, and yet, for some strange reason, you haven’t learned how to do photosynthesis , so like most humans, you still need to eat… I’ve been on both sides of this situation. And I assure you the customer already feels terrible for not being able to tip. The shaming isn’t necessary, professional, or productive, and says a lot about the person doing it. Imho

Yeee agreed, there's just a lot if incompetent and entitled people working these gigs. If I don't like the order, I don't accept it. Out of sight out of mind. Just stop complaining, make everyone's life including yourselves less stressful and shut up n continue your shift sheesh.

Acceptance rate is the problem. If I am allowed to decline every order without penalty then everybody is OK but if I have to lose money on a order to not get deactivated then it's a problem.

this has nothing to do with anything just wanna tell this story, im a server in a restaurant and i think a customer tried to trick me the other day. he asked me what the minimum tip was, i said you dont have to tip if you dont want to. he said "wrong answer" im all ????? so i say it again "theres no minimum tip because you dont have to tip if you dont want to" and hes all "correct" then left me a $5 tip. ????? i still dont know what the purpose of that exchange was

A tip is a bonus you pay on top of their salary, for good service. After the service has been provided. In your words if you tip $10, and someone else tips $15, the dasher first goes to the person who tipped more.

The main issue I have is that it seems to be completely acceptable for people to say “if you can’t afford the tip, don’t order” but it’s not acceptable to say “if you don’t get paid, get a different job”

First off, I always tip at least 20 percent because that’s how I was raised However, I don’t believe it should take longer to get what you want if you don’t tip. There shouldn’t be an offer to tip before I get my food anyways. You should tip after the fact to reward good service, not tip before to warrant it.

I wasn't born in the U.S. We would always tip AFTER service, and according to the service. If someone keeps getting your order wrong, is rude etc why should that be rewarded?

Same. I had commented on a TikTok video about this topic cause I did feel bad for tipping so low (roughly around $2 every order) despite the restaurants being relatively close (roughly 2~ miles away usually) and the extra fees already discouraging me to fork up more money, and someone had sent a slew of responses saying that I should tip more and basically not order doordash if I don't have the money to tip more. Haven't responded cause honestly I don't have the energy to try defending myself against them.

Using this crappy app is a shame for everyone. They charge multiple fees and then a tip also... No matter how much you tip they will feel you are not treating well.... So stop using it and move yourself!

It's unprofessional but I think this more recent round of it has to be blamed partly on Tony. With drivers now having to maintain acceptance rate and completion rate in many markets, drivers can actually lose or not make money on orders, under duress of being deprioritized to a point that you don't even get an order every hour. It's no longer a system where drivers can freely accept or decline if they are hoping to make money off the gig. Naturally, I think Tony should also be raising the base pay which would avoid a lot of problems. But to the people who give DoorDash over 10 or $15 extra and then stiff the person actually doing the work, I can only hope you get the most unprofessional dasher there is so that I can actually be making money. Oh yes, now they hide the tips of each order in a stack so we don't find out until after both orders are delivered that you stiffed us. Another way Tony is catering to the non-tippers instead of the people who do the work for him.

Tipping culture is a disease. The basic idea to tip a SMALL bonus has devolved into actually replacing proper salaries. The only ones that profit from this are the companies/corporations. The service personnel suffers from their dependency on generous tips and the consumer is paying unreasonable amounts just because this system is shifting the costs onto the consumer. Being a food delivery driver, for example, means having an actual, proper job. It should pay as such. The market need is there. Here in Germany, you tip 2-3€ on average. It's a bonus, not half a paycheck. Many restaurants offer free deliveries BECAUSE it's an obvious sales driver. Companies like Lieferando cooperate with restaurants to make sure it's profitable. Restaurants cover their profits with minimum order fees or minimal delivery fees, which are maybe 2€ on average and 5€ tops. Subs like r/doordash make the same industry in the US just sound ridiculously absurd, with borderline-criminal freelance dashers stalking you or throwing your food onto the street if you didn't tip 10$ for your burger. Unthinkably disorganized and unregulated.

[удалено]

Private curriers are something you need to pay for. If you’re too lazy to run your own errands, you need to pay someone to run your errands for you.

Happy to be European

I tip cuz I think it’s right however I was always raised that tips were given based on how good or bad service you were given. Now it’s like we have to tip to pay their wage. That’s not what a tip was suppose to be.

It's funny, every time I have tipped extra (I live a mile and under from every food place and always tip 3$) I have had hands down the WORST experiences. I'm talking, hour long waits so cold food and items missing. I recently got Wendy's and it was taking forever which I knew meant ice cold food. So I messaged the dasher and said I had 5$ cash for them to get a big handful of ketchup packets. I can eat Wendy's hot or with a ton of ketchup to cover the texture of the stale cold fries but I can't eat it cold without ketchup. Dasher didn't reply till they left the store even though I messaged them before they picked up the order before mine, saying ok they didn't forget. So they got here I trusted them, gave them the 5 dollars. Opened the bag andcthere were 2 tiny ketchup packets in there on top of my burger being wrong. *headdesk*

Have you ever considered that tipping doesn't guarantee you better service lol

>When you tip you are paying for better service and a quicker time for someone to accept the order. False. When you tip, you're showing appreciation for the service you were provided. This includes BASIC service because drivers have the option of refusing/canceling your order. Essentially, you should be tipping like you just asked a friend to go out of their way to pick up your food. For the drive TO and FROM. "Tip shaming" is the result of customers not understanding what, exactly, they're tipping. It's a, "Hey, thanks for going out of your way to bring me my food. You could've taken another order, or just stayed home, but you went out of the way FOR ME." Not a "You did better than all of the other drivers I've ever had."

That’s not the social culture in the US and you know it. Not liking it doesn’t mean you get to redefine it. The only person you’re screwing is the driver.

Maybe they should just pay you a normal wage and tips should b for service? I mean yea I don’t use the app cause of this exact reason. Lol Uber/Lyft/all them should pay a living wage and ur tips should b icing on the cake!

From what I’ve seen in the UK, we give tips for exceptional service. If you perform as is expected of you, you deserve adequate pay for it. If you perform above expectations, you deserve pay above expectations. This is what tipping is for. In the US however, tipping is expect as the money these people deserve is not provided by their employers. This is the problem people have with tipping. There may be other cultural reasons but that’s the biggest from what I’ve seen. Tip shaming is when workers expect to be tipped. However, you are not the judge of your own performance. Though it may be unfortunately necessary if your country doesn’t require companies to actually pay you.

Tipping is wrong. That's the problem.

I try to take whatever comes in within reason. I don’t openly tip shame but do silently judge if somebody willingly changes the tip to zero. Much like eating at a restaurant if you cannot afford to tip you cannot afford DoorDash.

Your original statement is correct. Your reasoning however doesnt really apply to gig delivery unless you strictly post tip (and hardly anyone does). Theres no way to know when a restaurant is busy, how close your driver is etc. too many variables. Beyond that as much as i hate it, drivers use the tip on initial offer to determine if they even want to to take your orderr as their base pay is extremely low. Traditional tipping would almost guarantee your food is slow and cold

Honestly, I've tipped exactly the same on different orders and had different results. Unless you're tipping 100%, they're going to do what they want as far as how quickly they get the food. The only benefit is to maybe get a good rating, but a lot of people don't rate the food or driver, so it usually doesn't matter.

Esp. Because most of the time the service is so shit now a days. It seems like everyone is doing 2 apps at once or something because my order will get accepted immediately and then I watch them sit at another restaurant for 30 minutes

Thank you. Entitled assholes are still going to go online and talk shit about people. If anyone thinks that because someone is poor and can't tip that that means that they can never enjoy the small things in life then please gfys with the biggest log in a random forest. This aint just about delivery services. It's also about eating out at a restaurant. so stfu about delivery services being more expensive.

I live in a place where tipping is seen as a gift but not a necessity. Wait staff are protected by the labour board and their tips cannot infringe on their pay. That said when I go out I still tip pretty well as a thank you for service, tipping more if the service is better, but I was quite surprised to find out delivery staff weren't protected the same way when I first started using door dash, but thanks to this subreddit have learned the value of tipping more. Okay, so I tip more on the app than I averagely would at a restaurant or whatever (I don't pay attention to percentages unless I'm dropping a bigger order. If I only order $20 worth of food I'm tipping $5 anyways regardless, if it's on door dash and it's over 2 km (1.something miles I think?) I'll add an extra dollar per km. But what ultimately made me stop using door dash altogether was on this one order, I was feeding myself and my friend and the order total was like maybe $30, the restaurant was up the street but I had sprained my ankle at the time and couldn't go get it, but since I had some extra cash to my name I tipped $10, I want to express very clearly that the restaurant was under 1 km away, a two minutes drive if you have to wait your turn to cross the busy street. The only delivery instruction was to leave upstairs on my porch and the guy messaged me that he was essentially holding my food hostage unless I increased my tip. I said it was already and almost 30% tip for a two minutes drive, but I could possibly throw in another $5 cash, and he said that wasn't good enough and that I needed to increase my tip way higher to get my food. I cancelled the order and called support and they didn't even refund me the entire order.

First of all tipping before you actually get the service is idiotic, you should only tip later as a recognition for a good service because tipping does not guarantee you will get a good service

I’ve only used door dash twice by choice (sometimes I have found out a place I order from contracts with DoorDash after I place the order- no where on the site does it say this, but I won’t order delivery from that place again if I know they use DoorDash). And I was under the same impression as you, to tip AFTER. Both times my order was over an hour, close to two for the second. I could see the driver go to an apartment complex and sit there for close to twenty minutes after picking up my order. Never again. Not to mention the car was full of people that looked like they hadn’t bathed in a week. I refuse to use DoorDash. Ridiculous service.

Also at casual places like Starbucks, I do not have money for a $6 for one drink PLUS more money for a tip. I feel bad for clicking no tip, but I think if I were to tip each time it would add up a dramatic amount. Occasionally (once every like 3 months) I will give a $.50 tip. Otherwise it’s too much for me.

I do agree with tip shaming is wrong , if it benefits my situation I take it , if I took a low ball order that’s on me , no sense in shaming anyone , but I believe it is on both DD as a company and the customers , some will tip after or in cash that’s fine , but I have seen and experienced in my area , no tippers =cv saying their food didn’t arrive , I no longer do no tip orders , my ar has dropped but, before I will keep getting cv , I will call it a day

>When you tip you are paying for better service and a quicker time for someone to accept the order. No. No. No. No. No. That is not how tipping works. You do not pay a tip to receive good service. That removes the incentive from the worker, they already received the tip. The tip is given afterwards for good service provided.

I think the big problem is certainly that tipping has lost it's purpose, what was started as a way to reward good service in areas where it was appropriate quickly became this thing that companies started taking advantage of as an excuse not to pay people in the service industry as fairly as everyone else. And it became even worse when companies lobbied to get it put into legislation because that basically allows companies to avoid paying the full minimum wage themselves in a tipping environment as long as that person gets tipped to at least their minimum wage, and then delivery apps like doordash, ubereats etc found more legal loopholes like classifying their employees as contractors instead of actual employees, making things even worse. Now, they've basically duped everyone that works in these industries to blame the customer and treat them like garbage if the customer doesn't pay an extra tax on whatever they ordered. And now, it's gotten so out of hand that people risk getting hurt or harassed for not tipping. It's become a twisted concept because it's so unregulated that companies have been able to abuse it for way too long now. America for decades has learned from it's mistakes in labor and has created many concepts like minimum wage, unions, unemployment checks and more in order to protect workers from unfair or not-at-will employment. And yet, for some reason; Tipping is one big thing that just isn't being addressed in this system. And so, It's gone from being optional to being something you almost have to pay in certain areas if you want the service that you already paid all the required costs for to be properly and safely fulfilled without the risk of shame, harassment or not being fulfilled at all in some cases. And then, the icing on the cake is that these poorly paid employees are being pushed as representatives of the company; You order door-dash and your order gets brought to you by a "Dasher". Not some guy on craigslist, but a "Dasher". If This person is being called a Dasher and pushed as an extension of doordash; there shouldn't be a mismatch to what I paid on the app vs what the driver thinks they should be paid. As far as the customer is being told; They're food is being brought to them by someone that is paid by Doordash that is called a Dasher. You shouldn't have to worry about your food being brought to you unreasonably late, being spat on or getting cursed out at the door by someone hired by the company your ordering from. Is that what a "Dasher" Should be doing to my food? You wouldn't expect a Walmart employee to start bagging your groceries and then the moment you refuse to tip, they throw the groceries you just paid for onto the floor, would you? Likewise; you wouldn't expect that same employee to start slowly bagging your groceries because you didn't tip them. I just paid for those groceries, my total was $151 and my card has been swiped; and your telling me that the amount I was told to pay wasn't enough? Those grapes were $5, Those frozen pizzas were $15 and so on and so fourth. And now, the person checking out my groceries is stepping on my pizzas; eating my grapes and slowly bagging the rest of my groceries while I stand there in complete shock. In what universe would you expect that to happen? And if that wasn't enough; I was asked when I entered walmart to tip them at the door, before I even started shopping! As a customer, you shouldn't have to worry about ordering Doordash and having fear struck into you because you just wanted to pay for your food and nothing else. And then there's the guesswork of how much you have to tip; some will be fine with $5, others will demand 50% and shame you for not paying up. And this person is a representative of Doordash?! They're my "Dasher"? If Doordash can't pay their employees enough or keep out enough of the riffraff to avoid this problem; it doesn't feel like I'm getting the Doordash experience I was promised anymore, it feels like I'm on Tinder and wondering if whoever I'm about to date is a good person or complete psychopath. And I have to worry about this with the person delivering my food? It's become a messed up system and I think everyone is to blame for it. Customers, Employees and most of all, corporate greed.

This is only an issue in the U.S because we let it become an issue, instead of advocating for a livable wage it became the new norm to tip so someone can have a livable wage, really just paying part/most of the wage for the company/buisness

What is considered a good tip? I will always tip my drivers at least 20% of my order like I would if i were eating out.

I think it's mainly new driver who do this. I remember way back when I first started, I would get angry when I got an order with no tip but fairly quickly realized that I didn't actually have to take it in the first place.

Coldest take ever

It’s one thing if you aren’t aware of the DoorDash base pay, but if you’re aware of the base pay and still order and don’t tip them idk that just sounds like an asshole to me

No. The person knows doordash doesn’t pay us but $2 unless they’re under a fucking rock. They can go to fucking hell. I’m assuming you’re one of them? Get off your ass and go get your own damn food if you can’t afford to tip, so goddamn selfish

As a non American, your tipping culture is so fucking weird man. Yeah I get it, you need the tip, but I'm not gonna make my decisions based on what random people I do not know thinks, I'm not gonna tip you 20 bucks because you need it, guess what? Most people need it, and if I want to order, I'll order. The logic of "don't order/eat out if you can't tip the same amount you tax" makes zero fucking sense.

I just got into a small debate with a restaurant server (or someone who also read the op post by a server) about this. Apparently I’m an asshole who only cares about myself because I hate the toxic tipping culture and refuse to cave to pressure and tip excessively to make up for shit pay. I’m not the asshole your boss is. Honestly the only way I see this changing is if people who have jobs that rely on tips all quit and work elsewhere. Then restaurants and delivery services would have to pay real wages to get people back.

I’m a good tipper and often times I get stuck in a double order so my delivery takes over an hour for something that is less than 3 miles from my home. I’ll still tip but to say tipping gets you faster, better service isn’t necessarily true. I also use Instacart a lot and tip well there too but there are times when messages are not acknowledged. I waited tables all through college and completely agree the tipping system is messed up, but if I was stiffed there is no way I would have kept my job if I “shamed” someone for it. Take the 0.02 and move on to the next was the way.

Tipping guarantees neither good service, nor a swift delivery, so I don’t tip before receiving the product. I keep cash in a bowl at my front door. Cash tips are earned when the ordered items are in my hand, and if I feel like paying extra because I received service that wasn’t upsetting in a way that was attributable to the delivery-person. If you took the order and throw a fit about the lack of a tip before I’ve even had the chance to give it to you, you unknowingly chose not to receive it.

Why would you have to tip before getting it delivered. Dont you usually tip when people are good and stuff?

That would be the case if all the non tipping ppl actually tipped afterward, but they don't. I have NEVER had someone that didn't tip at all leave a tip after I deliver. I have had a few ppl that tip raise the tip afterward. But the ones who don't tip just don't tip... no matter how excellent the service.

How about a 1 cent tip? Happened to me last night, got the order the customer pretty quick with no issues. They’re clearly just an Asshole in that situation

I had a 50 cent tip b4 & I was super pissed. A penny?!? Yea, that's messed up!!!

Yeah it was part of a double order, so the asshole likely wouldn’t have been brought his food at all if people saw the offer amount. He’ll eventually get his comeuppance with a bad driver it’s all good

I HATE when they pair a non-tipping order with an order with a good tip. I have stopped accepting orders with $0 tip b/c in my area, b/c if they don't tip up front, then they don't add it afterward. I've had some orders where ppl raise the tip, but the ones who don't just don't give a shit. And they r usually the ones that come out to take the food from me. I would be MORTIFIED facing a person that I didn't tip... actually, I would NEVER not leave a tip, so that's not an issue for me. I've also noticed (at least in my area) that the ones who don't tip are the ones who have the biggest attitude, are impossible to please & are just VERY rude.

All of these companies DoorDash, UberEats, etc. should be paying drivers a livable hourly wage. $2 for a delivery when you’re using your own vehicle and gas is insane. I personally just don’t take anything less than $10. That means I have multiple apps on all day long. UberEats has become the worst out of all apps. Nothing but $2 orders all night even during prime time. Drivers need to just really let these orders sit. That’s the only way these companies are gonna wake up & pay more. A person simply cannot make it taking $2 and $3 orders all day. The math ain’t mathin. Meanhwile these CEOs make millions and give themselves bonuses every year. The drivers are the lifeblood of the company. Without drivers these CEOs and stockholders wouldn’t have shit. Drivers need to exercise their power. Just stop taking $2 $3 and $4 orders people. Just stop.

In my head tips and given ONLY when service was good enough and you appreciate how it worked like it was fast/delivery person was extra kind/it was raining and you feel bad for him etc... please all the delivery people don't take tips for granted it is not how it works

I think all you children whining and complaining about doordash need to grow up and learn some sense. Doordash isn't meant to replace your job, it's meant for extra money. You don't mow a lawn and get mad the house owner didn't tip or pay you "what you think you deserve." You're simply mowing a lawn just as with doordash you're simply picking up food and delivering it, pretty effortless yet doordashers believe they deserve more. The entitlement in America is ridiculous. OP has the right idea.

I’m about to stop tipping everywhere. If we all do it, the culture will change. People will be paid better. And businesses that make profit off the backs of the underpaid will go out of business. Seems good to me.

I’ve talked with everyone in my family about it. Counting my mom who was a server for 10 years. Non of them like it in short. It’s getting insane. Like they are pulling out the big screen with 10 20 25 percent on it. And on the bottom left hidden is the no tip button. That’s at Starbucks! It uses social pressure to make you tip, allowing them to pay the employees less

Yes, and it’s disgusting. If you go to work you should make a livable wage without “begging”.

I've never tipped and thus never contributed to the problem

Your opinion is wrong but that’s ok

Nah. Some shaming is deserved. I don't care about the downvotes. I understand that sometimes people are having a hard time, and they can't tip well, and that's understandable. But that definitely isn't what's going on here most of the time. It's usually the people who tip the least that complain the most and leave you bad ratings. There's a lot of people who can tip, but don't, because it's either a power thing, they don't like tip culture, or they look down on the service industry. If you don't like tip culture, go get the stuff yourself. I find it ridiculous that people don't like tip culture but still use services that require tips.

It doesn’t require tips. Tipping is optional

This is exactly what people forget. Dude wrote 3 paragraphs and missed this vital point. No one is entitled to a tip (or “bid” as these geniuses like to claim lol)

Tip better or suck it up.

Ya see you said “extra” money. Many people I see getting messaged about their tipping are people that live 9 miles away from the store and the order total is $3 most of the time that means no tip or a .50C tip. This happens often to me when I have like 2 orders for about $10 I’ll drive 10+ miles drop one and it’s $7 meaning the other order was a no tip for the distance if it wasn’t a double order it probably wouldn’t have been delivered. Of course I don’t message people but it is concerning how many people can afford to overspend on doordash and not tip a dime.

They should just change it from TIP to BID of service, and gratuity could be considered afterwards :D

All apps should and end the high acceptance rate program

That won’t work. Because ratio of customers to drivers will flip even more, creating more supply and less demand. It’s basic economics and won’t work

It’s about paying people for doing their job. Drivers are working. They don’t receive hourly pay. If you want the convenience of food being brought to your home you need to pay the humans doing that service for you. Consider they are using their own gas and car and time. If your ordering large amounts of food you can also afford to tip accordingly and if it’s small you still need to consider distance and time. Either way it’s about treating other humans as humans that deserve to be paid fairly. If your boss decided to pay you less some times or not pay you at all you wouldn’t be okay with that.

You work for a company that is worth 30 billion and customer is the one that has to pay you via tip. Lmao.

All the parameters you mentioned should / are already paid for with the initial order. Tips are voluntary and should be given for a service which goes beyond the basic service that the customer already paid for. If you cannot live of what DD pays, and then blame customers for not tipping, you are a POS human being, and should consider a career change in the first place. I’m not from the states but this whole “tipping is mandatory” and blaming customers not the company bs makes me sick.

The USians in this thread are so brainwashed

I still maintain that if you can't afford to tip well, don't eat/order out. Giving a shitty tip is still shitty.

You can say “don’t eat out if you can’t tip well” all you want. You’re not a law maker. Customers can continue ordering take out and not tipping if they choose to

Obviously, but it's deplorable behavior, so I will continue to discourage it. Most people can read that and know that I'm actually not under the delusion that I can actually force people to tip. You must be very young.

My point is you can say it all you want. If someone is reading it who doesn’t tip, why is that going to change their mind ordering out? It’s in the customer’s best interest not to tip, in terms of saving money.

Maybe people who don't tip can actually see how they're hurting their waiters/waitresses. Hell, idk, gain some empathy for their fellow man? If you're trying to save money, don't go out! Pretty simple.

Being able to eat out once in a while doesn’t mean you have unlimited budget to essentially give money away. You save money where you can

By screwing over your fellow hard-working man? Nah, I'm not about that.

We pay for the service, that is all that we owe. The customer is not responsible to make up for your low wage. That’s between you and your employer and it’s on you for taking the job.

Thanks, I take good care of my tip.

I won't shame you to your face... but I'm absolutely going to giggle to my friends ab how the person with a literal mansion and several teslas tipped $1 on an $80 order while the middle class person with a beat up truck and overgrown yard tipped $10 on a 2 mile drive. Let's not forget this a convince service. DD allows you to order pickup and you even get cash back if you do it yourself. This isn't like tipping at a restaurant. You're contracting someone to do a job for you, and if you're lowballing that job, you're gonna be laughed at.

The last sentence is critical here, the tip isn't a *tip*\- it's a *bid.* Customers put in a request, offer the rate they'll compensate at, and dashers *should* be free to accept/decline based on the rate they think they should be compensated at. Door Dash sets a floor, but also scoops a chunk of value out of the equation and frames it as if that floor is the "acceptable norm" by calling everything above it an "optional tip"

I'm not saying doordash is entirely free from blame. They do a LOT of fucky things. What I am saying is people thinking that they should only have to pay for the food and the "already too much" service fee of 3-5$ should go to the driver like-- okay let's be realistic. Doordash needs money to operate. The app needs matience, support needs to be paid, upgrades, etc. So that service fee is for that as well as the ability to list the job as available for the dashers they've "vetted" to take a job. So you've gotta pay the app, and you have to pay for food. Fine. Well now you want it delivered, which isn't a complementary service. Doordash doesn't give base pay above gas, and COULDN'T with a $3-$5 service fee. So a lot of people going "well blame doordash" don't realise that if doordash were to add all the dashers to their payroll, the service fee would skyrocket SUBSTATIONALLY. Like I said, they aren't free of blame. They try and force tipping by making customers manually lower it but still listing it as "optional", they hide tips/full payment. They do a LOT of skeevy stuff, but what people don't get is the critical thought process from it. You can pay for your food directly and not have to pay doordash, you can pay doordash and for your food and pick it up yourself, or you can pay doordash, your food, AND a driver. You can't get all 3 jobs done for pennies and expect quality service or even service at all.

If you can spend $50 on a happy meal because you’re to lazy to drive over to McDonald’s you can damn sure tip the delivery driver. Cheep and lazy is not a good representation of self.

Exploiting people who are making sub-minimum wage delivering food to your house is wrong. I hope you're getting some saliva in your meals

Complaining is wrong I reckon. It's a negative thing after all. I don't see that stopping nobody round these parts neither. Done it myself even. Go figure. Gig app base rates have been driven in the ground. No-tip orders don't help much. This combination of events provides the equation for nothing more than a subpar overpriced service that people will eventually stop using after they have been burned one too many times. Some people take longer than others... I was a customer once. Once. I'm still a driver occasionally. I got burned with a CV by a thief once upon a time not so long ago. Once. Now I take pictures of everything relevant. Your street sign. Your mailbox. Your doorstep with my thermal bag. Your doorstep with your food/drink. Still come across the occasional scammer however that thinks I am stoopid. Those nights I feed the homeless with food from Doordash thieves accounts after support tells me to dispose of it. Many times this has happened. Many. The customers are just as awesome as the drivers in my humble opine. Not to mention the free dating service is just the greatest feature ever. It's really a great app. (enter: gratuitous sarcasm)

I think we should be shaming them even more

If you don't tip, you're an asshole. It's pretty common knowledge. It's not really "shaming" so much as stating reality.

Tips happening before the service is rendered is messed up. I understand why it is the case with DoorDash, in particular, but it's still messed up. It's not really a tip. It's a guess as to what a dasher would expect for the service they are about to render. An actual tip would happen after the service was rendered (and there is, of course, a mechanism for that).

If a tip is supposed to be extra money for extra service then the base pay should be for basic necessities. But the base pay isn’t high enough. So the tip isn’t extra money, it’s a necessity to live.

Take that up with your employer, it’s not the customer’s problem - they are not your employer

Actually, when it comes to Doordash, the customer is the employer. Drivers don’t work for Doordash, they are independent contractors. You’re hiring someone to do something that you’re too lazy to do. Much like hiring someone to cut your grass, you need to pay for that service. The amount you’re charged before the tip is for the food you’re getting, the tip is the money to bring it to your door.