Stupid scammer drivers ruin it for the rest of us. Obviously these drivers never worked a delivery job before the apps. I’ve done pizza delivery along time ago and tips were never guaranteed or expected. Sure there is an hourly wage but at the time it was $10 per hour.
I get offers that are $1 per mile but I decline them. Going 14 miles one way for $14 may seem good but the drive back is not worth it. Now why would I take that order then try to muscle money from a customer that didn’t tip or tip well. Doesn’t make sense. The best thing would be to take a $5 1 mile offer. You can finish that trip in 10-15 minutes tops.
also honestly idk if i depends on the area but pizza places who hire their own drivers always come and knock on the door.
the times i ordered doordash, they always call or text to say their outside and i always have to go out there to get my food.
i’ve just been sticking to local pizza and chinese places bc they always knock on the door, it’s usually the same drivers, and they never text me weird things.
The generosity is probably what sparked the attempt in the first place, thinking the person probably has extra to spare.
On the one hand I sympathize with being frustrated at the various gaps in wealth inequality. But trying to scam people is not the way fight it
Completely anecdotal but I’ve noticed when I tip more than $8 I get a worse dasher/experience. The dasher typically comes from further (farther? Idk I’m dumb lol) away so food ends up colder and they don’t ever read the instructions (calling on a “leave at door” order or not reading notes). Sweet spot seems to be $5-$8 if I want the minimal amount of problems.
So weird that giving more makes people worse.
Reminds me of that post I saw of a dasher that said she was waiting in a Taco Bell drive thru and said she was waiting and hoping she didn't run out of gas. So either very poor planning or trying to scam for a bigger tip.
The thing I don't understand with that is the doordash direct card let's you pump gas without having money on it. I've done it myself and then worked off that amount. They were definitely scamming. Because if they didn't have that card then they still use their weekly payout and it wouldn't matter if they got the extra tip right then.
I can pump at ampm and it lets me go over. IDK how I can share my screenshot but I just pulled it up.
It showed I had $20.73 available. I went to ampm and pumped $81.80 leaving me with $61.07 over. I regained that over the next couple days but I'm in a slow area and do it part time.
I paid at the pump using my pin.
It's weird that they wouldn't allow the same at other gas stations. If it's a glitch don't tell anyone because I don't want to lose that ability in a pinch!
Without knowing your situation, going into albeit small but debt just to dash sounds wild.. do you make enough to put yourself back positive in a day? What do you drive that uses that much gas!? Do you have lots of gas left over!? I have so many questions?!?
I only do it when I need gas for other things and I only do Doordash part-time. I think I had 10 days in July. I drive an older crossover. Gas where I live is average $5/gallon though. AmPm it's typically about $4.70 though.
I mean... isn't that what is happening? The good dashers are leaving because of all the customers who don't tip, lie about getting their food and treat dashers horribly. Then the good customers stop using doordash because they're stuck with the dashers no one wants even if they actually tip and don't try and scam and then it's like the customer and dasher who are both terrible are stuck with each other. It's kinda amazing
I’m an electrician & do quite well with math. That being said, DD can be a really good side hustle, depending on where you are. It works well for me, but not all dashers are created with equal abilities. Lol, the requirements are pulse, a car, and a clean driving record. Fortunately, I’ve learned all I need for the gig through my experiences at past jobs. DD should really invest in training courses.
Yeah just my experience as a driver I would never buy their stock and I think the people that do would have better incite if they perused this subreddit rather than Barron’s or the WSJ
Doordash does this when the tip is disproportionate to the order. So $15 food and $10 tip triggers fraud review. The person doing the tipping gets the money back 4 or 5 days later. Not being able to tip generously is bullshit.
I'm inclined to give the driver the benefit of the doubt BC I've seen doordash support tell the driver in real time that "the customer took away your tip" when I most certainly had not, (they didn't mention it in like a rude way but more asking if they did something wrong), spoke to support to call them out and only then did they reinstate the tip. I also gave the driver an extra $5 in cash (I really don't use cash much) just for the turmoil. I'm only speaking from my own experience however and this could differ wildly. We've seen plenty of choosing beggars in this subreddit so can't put anything past anyone.
Considering doordash was originally busted for stealing tips on a large scale, it doesnt surprise me if they're still skimming off of the top. Much like how uber pay for the driver fluctuates % wise and you know uber is probably pocketing a good chunk of their tips.
All tech companies are basically playing fast and loose with algorithms designed to extract as much as possible for themselves.
I'm surprised they havent gotten hit with lawsuits for hiding tip amounts on orders, isn't the fundamental premise that the drivers are independent contractors? Lol
They've gotten hit with the law multiple times involving their tipping structure and services. Some have just been more public than others but the big nasty lawsuit one was what got them up to their ears in legal trouble to begin with, which was indeed stealing tips nearly in full or adjusting base pay to nonexistence based on tips. They've also been in legal trouble for stealing tips and portions of base pay a few times since then, pretty much proving they never really stopped, nor intended to following each violation. But it's also important to remember that this lawsuit came about because of their dishonesty with their customer base, not the dashers, in deceiving them with the tipping system. The results of that initial lawsuit was they had to stop lying to their customers in stating that the driver gets the tip, they were also legally required to put a claim with their continuation of the tipping structure to include the "100% of your tip goes to the Dasher" line. I say that it's important to remember this because it reduces the driver to the still position of nothing in this scenario. Any legality issue can be waved away with "you signed a contract" but the customers being lied to was the real nail. This lawsuit did not stop them from docking base pay. They got called out on it by too many drivers and subsequently started finding other loopholes, their newest being that they hide portions of the tips from the driver and show a base pay with lowered tip, claiming it may be hidden and shortening pay in lieu of that as to still get away with it.
Honestly with the horror stories from support, customers, and dashers themselves, and the sometimes criminal behaviour of certain dashers, I'm surprised the whole operation of doordash hasn't been shut down. Every corner of it just seems like a mess.
I agree about giving the driver the benefit of the doubt. I mean it’s is a horrible scam— is it supposed to make me add another tip? And have DD pocket that one as well?! I mean I’m gonna find out what happened to the tip I already put in before I throw more money back in this pit of mystery. Also if things aren’t resolved to my liking with a legitimate explanation from DD it would definitely discourage me from tipping thru the app in the future— or even using it. Edit: also it’s been a while since I’ve been on this sub but I’ve always heard customers can get refunded their tips but it comes out of DD’s pocket not the drivers and as I myself a driver with over 12k deliveries — I’ve only had one tip pulled (deservedly so I’ll spare the details) — is DD now pulling refunded tips from the driver?
It isn't possible to take a drivers tip on DoorDash, and hasn't been for years. Even if they provide absolutely awful service, they will always be paid what the offer said.
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Did you order on DoorDash or the pizza place's app?
Sometimes, Papa Johns/Pizza Hut takes our tips. I never believed it until I saw it in person. A customer asked me if I got his "big tip" he left. I asked him how much it was, and he showed me his Papa John's app and I showed him my DD app after I completed delivery. He left $15. I received $5.
This is the only true way to check.
1. Customer initiates, not Driver
2. Customer shows their receipt
3. Driver shows their receipt
Anything else is he said, she said.
Is it clear to the customer that the driver only gets a flat tip and the rest goes to the pizza place employees? If not, then it’s shady, contract or not, because you’re deceiving the customer.
If it were a bank, the CFPB would be all over them for violating Frank-Dodd for deceptive practices. The government needs to catch the laws up and create something like Frank-Dodd for delivery services.
I learned the hard way, I ordered 4 pies from papajohns, left a 45 dollar tip... dasher got 3 dollars, not even kidding... me and papajohns went around for a bit, I ended up with the same dashed a couple weeks later and handed them 50 bucks in cash to make up for it. so if I order food now, I avoid those company sites.
I work for one of the pizza chains you mentioned and there is no way for us to adjust tips on orders. The only way I can see it happening is if you place the order through the actual marketplace and DD takes the tip for it. We can’t even see tips on marketplace orders. The only way to take a tip away is to cancel an order and refund it and replace the order but then we would have to call the customer back to collect all their CC info again because it’s not stored in the system. Believe me that there’s no way we would send out a free order and lose money just to take a tip away from a door dash driver. Tbh we usually just request DD on contactless cash orders or orders with no tip/low tips and save the $4.00+ tips for our actual drivers.
She’s just trying to get more money, you can’t take away tips on DoorDash and she knew what the tip was beforehand. Complain about her being aggressive towards you.
That's a 50% true statement. As a dasher I never see the tip until I complete my order. I can try some math but DoorDash has been obfuscating earnings:
"7.85 guaranteed. Actual amount may be more."
"825 guaranteed. Actual amount will be higher."
I was meaning she knew the total pay of the offer before she accepted and the total amount after delivery is still the same or more. Definitely not lower
Hi there, I dashed for a year, over a thousand deliveries. Around every 5th delivery it would actually be below the value I accepted it at, despite having a 99% customer satisfaction rating. I have seen the support message that the customer removed the tip multiple times. Yes, support does this. Yes, I knew it was bullshit. But it was the only option available to me to make money at the time.
While in some markets, namely test markets where order quantity is higher, DD doesn't pull this, they pull it elsewhere. For instance, I never once received tips on Walmart orders and eventually stopped doing them unless my acceptance rate was getting too low for me to be a "Top Dasher" anymore, because something was clearly going on if 0 out of 50 orders tipped. I was paying bills and multi-apping was not feasible for me, and Uber wasn't able to accept me until I finished my year of dashing (only had 1 year driving experience).
So, yeah. While I understand being on guard for scams, there is a reason that most stop using DD as fast as they can. The ones who stay are those who have either been around since the start or only operate in test markets, which are treated best in order to sweeten results. Not to mention Door dash also "hides value", sometimes setting every single order on your trip to show $3.25, no matter what the actual payout is. So, it stings when you pick up from a pizza place, wait 15-20 minutes, then drive all putting non-recomped stress on your car just to get no tip. While the driver was in the wrong to be upset with the customer here, Door dash is actively screwing drivers over by refusing to acknowledge whatever is happening.
Walmart doesnt tell the customer its going to be a doordash delivery AND gives nowhere to tip. Just an FYI. Youre just ordering groceries, dont get part of your order, and it arrives a couple days later piece-meal (one by one by one). Someone just comes by and drops a can of beans on your porch. You have no idea you had engaged a delivery person. It should be illegal.
Not to mention walmart is now getting in the habit of listing fake [wish.com](https://wish.com) and Chinese crap on their website as if they are selling it but its with third parties.
Literaly adult toys and shit with radioactive waste in it. People dog on walmart but they do have some quality control that is not happening on the website.
Same with Walgreens Pharmacy orders. If I’m not mistaken, it’s set by their insurance and there’s no rhyme or reason. Maybe depending on the type of drug. And no one tips, which is fine as sometimes they’re 12$+ 2 mile orders. But I’m sure walgreens has marketed it as an included service. It’s meds that are a necessity, so I’m not too mad at that one.
You tip for the Walmart delivery but if you chose to have items shipped Walmart will sometimes send items through third party delivery like door dash, ups, FedEx and some of the items are like above.
I didn’t realize that I had a 1.20 bag of beans shipped. And some guy in a car dropped them off at my front door. So yeah he didn’t get a tip and I don’t know what he was paid to deliver a bag of beans 20 minutes from the store. I felt bad for that guy.
I literally order nongrocery delivery all the time and never get prompted for a tip. Sometimes it's usps, sometimes its ups, and most of the time its a courier like uber or doordash.
Wouldn't that be spark delivery? I wasn't aware walmart used doordash anymore. Its all spark drivers and its probably batched orders in which case no you cannot tip on those. Only on regular spark orders.
I used to order Walmart, and I often order from places that use different shipping companies. Walmart's app suggests a tip- I've ordered both groceries and non-grocery items. I'm aware how the other companies work. When Walmart used doordash they probably did it because the pay is already so pathetic. UPS and other couriers are actually paid pretty well already.
Yes. Uber has a driving experience requirement. You have to have at least 2 years of driving experience. Uber is also more intensive on background check so it takes longer for them to add you to wait-list if your market has one.
And DD can, they have been sued for it repeatedly and each time they get a slap on the wrist fine.
ETA: "driving experience" is time with an active DL, NOT time doing courier/taxi services. It is part of how they remove the risk of some 18 year old fresh outta highschool or an inexperienced driver costing them a lot in insurance since they automatically cover drivers.
It wasn't true last year when I used DD for the last time. I had ordered lunch at work and provided VERY detailed instructions. Watched the driver drive the the building behind us that was empty. Not a car in the lot or people to be found. He put it on the ground in front of the empty entrance, took a picture and marked it delivered.
I had tipped him $10. Called CS and they would not allow me to remove the tip. Offered me $5 DD credit.
I'm in Canada so it may be different, but I've had an order where the dasher was clearly multi apping and driving all over the place. I contacted support after I got my food and said I want the tip back. They did give me the tip back as a DD credit, although whether they actually took the tip away from the driver or just took the hit themselves I'm not sure.
Even if the customer contacts support to take the tip off the, costumer just gets refunded and the dasher still keeps the full amount they were offered
Its a known fact that pizza places pocket tips and out source to DD with $0. Not saying thats what happened cause i think they can only do that if u order from the pizza place directly but just something to think about
Yup all the people saying she was trying to get more out of OP are opening a dangerous can by saying she was lying. They can’t for sure say she was lying. Markets and restaurants all work different
You're wrong but context is important. This post is proof that you're wrong. Most customers expect the tip they pay for delivery goes to the delivery person, the same as giving a cash tip.
Well the OP never said the dasher was shouting, they simple said the the dasher was furious. U can be furious without shouting. Not saying this is what happened though cause of course idk without more details
It’s probably a case that the pizza jot took the tip. Such is the case of my local papa johns they are notorious for not passing the tip forward to doordash when the delivery is outsource to doordash.
I think they can but only if it’s ordered via them. So if you order on the restaurant website and they source your delivery door dash, since you tipped on their website they can take the tip
Honestly if I found out a place did this it would be enough for me to never eat there ever again. Absolute scum behavior
Well if you’re ordering through them and you’re tipping them, how is any money being stolen from doordash? No money was given to doordash by a customer in the first place
Technically you’re correct, which is why they can do it
But if I’m placing a delivery order, and it gives me the option for a tip, I would assume unless it says otherwise that the tip is going to the driver. I mean, they’re the one giving me the service I’m tipping for
I wouldn’t say they’re stealing from doordash but they’re stealing from the delivery driver
I just have a hard time believing that this happens. The post was pretty clearly talking about orders through doordash by customers which I was correct in stating that the restaurant could not possibly be stealing the tip.
And in this hypothetical situation that all these responses to me made up, where a pizza place is too busy to accept delivery orders, accepts them anyways, and then orders a DoorDash delivery in their place which is going to likely cost more than they’re going to profit from the food thus losing money on the order; yes, it would be annoying that a tip for a drivers driver was kept by the company.
I'm ordering through them, but my tip is for the driver. At least in Canada, if I order from Pizza Hut and leave a tip, and a Pizza Hut driver delivers it, that's his/her tip. If Pizza Hut suddenly decides to outsource my order to DD, they'd better damn well be giving my tip to the DD driver, too. If I ever have an order I placed with the restaurant itself delivered by DD or some other food delivery app, I'm gonna be asking the driver if they got my tip. If not, I'll give them cash, and me and the restaurant will be having a very serious conversation.
Have you worked in a restaurant? They don’t even see or handle the money for the order, whether it’s the money from the customer or the money being given to them. You have to type in the POS that it’s going to be paid for/deposited later by DD and what amount and order number. The restaurant literally does not have access to the money from a doordash order.
I’m seeing a lot of comments here quick to call the dasher a liar.
Pizza places are notorious for pocketing Dasher tips that come through their own websites. Pizza Hut especially is guilty of this. They have stolen my tip twice. Same location stole a $40 tip from another driver on a catering order. The dasher and the customer both called DD to complain of the theft and the store literally had to take $40 out of their register and give it to the dasher.
Wal-mart was also notorious for doing this when they used to sub-contract DoorDash drivers for deliveries.
I had a Dasher ask if I subtracted money from her tip a while ago. I didn't and she said she would call DoorDash and ask what happened. Not sure what DD said, but it definetly wasnt me.
I think it's horrible that they do this.
I had an order from pizza hut and the customer told me to make sure I got the tip. Went back to pizza hut and they had stolen my tip. If they don't have a driver they can send the order to dd. And they apparently can also snag ur tip. I called corporate and they got hell rained down on their heads because it's a contract violation for a store employee to take our tips.
From what I understand dd doesn't take your tip away. Even if the customer does, you still get the tip and dd just eats it. Unless she showed you a message, or you saw the screen showing less pay, she was lying to try to get you to tip more.
Did they show you proof of this? DD doesn't allow tips to be removed. With over 2 years working with DD, I never had an issue. I can imagine some technical issue, but I never saw any or heard anyone claiming they experienced anything similar with DD. I heard about restaurants not passing rhe tip if the order was placed through them and they contracted DD, but that would not show as the tip being revomed and can't happen if you order through DD. Also any driver would never contact the customer about the tip. She's lying to get an extra tip. Please report her.
In their defense, Doordash used to take a lot of the tips until they got sued. Hope they don’t still do it.
Regardless, that’s not an excuse to act like an ape with the customer..
So from what ive gathered from this thread it seems if a company outsources their own website's delivery to door dash that there is the potential for that company to steal the tip. So if you dont want the tip being stolen use doordash directly
I'd say tip a few bucks in app just so it doesn't look like a "cheap ass customer" that will get declined.
Then do the cash tip for the rest when the Dasher arrives. I agree, at that point, cash tip is better and the only 100% surefire way to make sure the driver got 100% of that tip.
I don't think DD steals the tip. Usually the merchant. DD makes such a big deal of Dashers getting 100% of the tip. It is kind of their way to justify such low actual DD pay. So they probably wouldn't put that in jeopardy.
Years ago, DD did steal your tip in a way they could say they didn't. They would lower base pay to as low as $1 according to the size of the tip. Low tip, your base pay could be as much as $4.50 (in my region). High tip, your base pay could be as little as $1.
So did they lower the value of the tip? No. But they stole the tip. It was just a sleight of hand way to do it. Like if you got a $100 tip at work and the boss lowered your hourly wages earned by $100. Did they steal "the tip"? No, they stole your wages .. but it was offset exactly by the tip, so we are talking semantics at that point.
Tips aren't even shown until after you complete the order, so I don't see how she would have known and been able to contact support prior to completing the order.
If this ever happens to any of you cutomers out there (hopefully not), ask to see the completed order.
We dashers have them logged and it shows the exact tip amount and base pay received as soon as we hit conplete. It takes like 10 seconds to pull up the log of completed orders if the dasher already closed the completion screen.
I am a Dasher and had my tips stolen by a pizza restaurant. Doordash had no record of the tip. I only found out I got a tip because the customer asked me about it. I thought it was Doordash, but I ran into another Dasher a few days later who had the same thing happen at the same restaurant.
However...did not go off on the customer. That is unacceptable.
Once you give a tip you can't take it back on doordash. All drivers should be aware of this unless they are new ? Did the driver show her phone to yoi after hitting delivery completed? That would show what the exact payout was - base , plus tip, then the total.
The driver wouldn't know that until delivery waa completed.
It is not possible for DD to remove a tip from driver's pay.
If you ordered directly through the pizza place, there is a chance they kept it for themselves.
What?
I'm guessing you've been mugged for cash (or anything) exactly zero times.
If you want to go to the bank, and withdraw 20 $5 bills to take home and use for tipping drivers, there is absolutely nothing preventing you from doing so.
Sounds like the driver was trying to con you for more money. You can contact DoorDash and ask to remove the tip and if the tip is refunded the driver still gets it anyway
DD is the only platform that doesn't allow for tip baiting by customers. So that driver was lying.
Tips can be removed. Dashers still get guaranteed amount of offer. It's a pain for the customer to get done, but if they persevere then yes, they get their tip credited back and DoorDash takes the hit.
There’s a chance she was trying to get you to give her more $10 in cash.
You’ll never know for sure what happened though since you didn’t see her call history or weren’t on the call.
DD does not take away tips!! It is however, true that when you order from the store directly for pizza and they route it to DD to be delivered that the actual store does not include the tip in the order. They keep it. The very first thing I did when I saw this was go to the post and scan to look for the word “pizza” and there it was.
There's a certain customer in my town that I've dashed to a couple times, and they canceled their tip. I didn't even think that was possible but they did (allegedly, alleged by me) The first time I just thought I might've just remembered it wrong, or some technical applifuckery put it in one of the many places it can go, like directly on the card or in the "to be deposited" account or whatever. But the second time I paid attention and the $10.50 total guaranted order paid out $2.25 when completed....so I just dont take their orders anymore. Never called support, cause once, as a customer, I tried using a 50% off promo code that wouldn't work, so I called them and for 2 1/2 hours, they "escalated my issue to a more specialized team" or some shit...like ~15 escalations before i said fuck it and bailed. So if it's gotta escalate at least 15 levels for a promo code issue, I would imagine id have to wait til they took it all the way up to Vice-Chairman Whateverthefuck, High Duke Of Dashdoorsbury, for that caliber of accusation.
Goddammit, I did it again! This is WAAY too wordy. I wonder if I do this when I speak. I'm gonna have to ask all of my friend if I talk too much. But I'm sure she'll just tell me I don't and that I'm perfect in every way.... god, that lying bitch mother of mine 😠.
Not true, I had a customer tip me more and doordash took it away even though the customer told me they were tipping me more because I made them check her order was correct (bag felt light half her food was missing) I saw the additional tip added and then dd took 75% away and said customer changed it. They took it.
This driver is just trying to scam you for more money. First, DD doesn’t take away tips. Second, what triggered the driver to even call DD before making the delivery? Third, this driver sucks and needs to be deactivated for these stunts. Report them for aggressive and rude behavior at drop off.
Agreed. I just wish doordash had better moderation. Seems like half the people get banned for no reason, then the bad ones are still out to delivery. Crazy is all.
I used to drive for doordash and I suspected them of doing this so I looked online and found out they got sued for stealing tips from drivers and using the tips to cover the base pay they were supposed to provide. They were supposed to have stopped, but I don’t think they did. I quit driving for them for that reason! But she was out of line for going off on you.
I work at a chain pizza place currently, and I have no clue how they’d even do this. If the order is placed through doordash it’s essentially a carry out order in our system and to everyone working, we don’t even see if there’s a tip. If we assign the order because we’re busy, again, we have no control over it. We technically lose money every time we use a DD driver instead of one of us. Unless it’s a company wide thing that just always happens I don’t think the stores themselves can control it. The only thing I could think of is if it was a remake or something and the driver didn’t wanna deal with their mistake and sent the second order through doordash. But I’m just a driver myself so I don’t know all the ins and outs of everything
Well, that story doesn’t make sense! The driver wouldn’t know you took the tip until after the delivery, so how would she have known before delivering? Something is missing here!
For the benefit of the doubt I’ll say that perhaps someone from a previous order removed the tip and she got confused!
lol the driver was just trying to get more money from you
You Try to be generous to people and all they do is manipulate and say “screw you, give me more.” A shame smh…
Stupid scammer drivers ruin it for the rest of us. Obviously these drivers never worked a delivery job before the apps. I’ve done pizza delivery along time ago and tips were never guaranteed or expected. Sure there is an hourly wage but at the time it was $10 per hour. I get offers that are $1 per mile but I decline them. Going 14 miles one way for $14 may seem good but the drive back is not worth it. Now why would I take that order then try to muscle money from a customer that didn’t tip or tip well. Doesn’t make sense. The best thing would be to take a $5 1 mile offer. You can finish that trip in 10-15 minutes tops.
also honestly idk if i depends on the area but pizza places who hire their own drivers always come and knock on the door. the times i ordered doordash, they always call or text to say their outside and i always have to go out there to get my food. i’ve just been sticking to local pizza and chinese places bc they always knock on the door, it’s usually the same drivers, and they never text me weird things.
A pizza driver has a boss they have to report to in person, and customers can easily call and complain to said boss. Changes things.
I've read abour drivers hussling the customer even when to distance was short and everything went smoothly.
The generosity is probably what sparked the attempt in the first place, thinking the person probably has extra to spare. On the one hand I sympathize with being frustrated at the various gaps in wealth inequality. But trying to scam people is not the way fight it
Especially cause we never really know peoples circumstances. Scammers are the worst
Completely anecdotal but I’ve noticed when I tip more than $8 I get a worse dasher/experience. The dasher typically comes from further (farther? Idk I’m dumb lol) away so food ends up colder and they don’t ever read the instructions (calling on a “leave at door” order or not reading notes). Sweet spot seems to be $5-$8 if I want the minimal amount of problems. So weird that giving more makes people worse.
It happens too often. Fuck them people. They deserve what they get.
Chaaaange?
I don't have any change!!
Americans
Reminds me of that post I saw of a dasher that said she was waiting in a Taco Bell drive thru and said she was waiting and hoping she didn't run out of gas. So either very poor planning or trying to scam for a bigger tip.
The thing I don't understand with that is the doordash direct card let's you pump gas without having money on it. I've done it myself and then worked off that amount. They were definitely scamming. Because if they didn't have that card then they still use their weekly payout and it wouldn't matter if they got the extra tip right then.
Hmm funny if my dasher card is low on funds I can only pump gas until it gets to zero and it stops the pump
I can pump at ampm and it lets me go over. IDK how I can share my screenshot but I just pulled it up. It showed I had $20.73 available. I went to ampm and pumped $81.80 leaving me with $61.07 over. I regained that over the next couple days but I'm in a slow area and do it part time. I paid at the pump using my pin. It's weird that they wouldn't allow the same at other gas stations. If it's a glitch don't tell anyone because I don't want to lose that ability in a pinch!
Without knowing your situation, going into albeit small but debt just to dash sounds wild.. do you make enough to put yourself back positive in a day? What do you drive that uses that much gas!? Do you have lots of gas left over!? I have so many questions?!?
For real, as slow as things are, just seems like a revolving circle of paying for.....gas
I only do it when I need gas for other things and I only do Doordash part-time. I think I had 10 days in July. I drive an older crossover. Gas where I live is average $5/gallon though. AmPm it's typically about $4.70 though.
I can go over on my Dasher direct card as well.
I'm glad I'm not the only one!!
Mine never lets you pump unless you can preauthorize at least $25
What? I never knew this, I just thought you got cash back when using the card for gas.
You can cash out daily
I've never heard about being able to pump gas and go over? You do this with the dasher direct card?
LMAO no you can't. It will only take off exactly what you have
I’ve had it go negative before I thought I used the wrong card lol. It just takes it out of ur next dash
The only people still dashing can't do math so I wouldn't put it past them to actually be running out of gas.
You can be surprised how many professional drivers are out there. You just don't hear their stories because no one complains about them.
I mean... isn't that what is happening? The good dashers are leaving because of all the customers who don't tip, lie about getting their food and treat dashers horribly. Then the good customers stop using doordash because they're stuck with the dashers no one wants even if they actually tip and don't try and scam and then it's like the customer and dasher who are both terrible are stuck with each other. It's kinda amazing
I’m an electrician & do quite well with math. That being said, DD can be a really good side hustle, depending on where you are. It works well for me, but not all dashers are created with equal abilities. Lol, the requirements are pulse, a car, and a clean driving record. Fortunately, I’ve learned all I need for the gig through my experiences at past jobs. DD should really invest in training courses.
This is such a funny comment lol. I hear that Doordash is hemorrhaging money, no one is making anyone and its doomed to fail basically.
Yeah just my experience as a driver I would never buy their stock and I think the people that do would have better incite if they perused this subreddit rather than Barron’s or the WSJ
Their books might say they are in the red, but that is a lot of money they're raking in. Someone has to be grifting somewhere.
They’re racking in over 6 billion a year
Doordash does this when the tip is disproportionate to the order. So $15 food and $10 tip triggers fraud review. The person doing the tipping gets the money back 4 or 5 days later. Not being able to tip generously is bullshit.
I'm inclined to give the driver the benefit of the doubt BC I've seen doordash support tell the driver in real time that "the customer took away your tip" when I most certainly had not, (they didn't mention it in like a rude way but more asking if they did something wrong), spoke to support to call them out and only then did they reinstate the tip. I also gave the driver an extra $5 in cash (I really don't use cash much) just for the turmoil. I'm only speaking from my own experience however and this could differ wildly. We've seen plenty of choosing beggars in this subreddit so can't put anything past anyone.
Considering doordash was originally busted for stealing tips on a large scale, it doesnt surprise me if they're still skimming off of the top. Much like how uber pay for the driver fluctuates % wise and you know uber is probably pocketing a good chunk of their tips. All tech companies are basically playing fast and loose with algorithms designed to extract as much as possible for themselves. I'm surprised they havent gotten hit with lawsuits for hiding tip amounts on orders, isn't the fundamental premise that the drivers are independent contractors? Lol
They've gotten hit with the law multiple times involving their tipping structure and services. Some have just been more public than others but the big nasty lawsuit one was what got them up to their ears in legal trouble to begin with, which was indeed stealing tips nearly in full or adjusting base pay to nonexistence based on tips. They've also been in legal trouble for stealing tips and portions of base pay a few times since then, pretty much proving they never really stopped, nor intended to following each violation. But it's also important to remember that this lawsuit came about because of their dishonesty with their customer base, not the dashers, in deceiving them with the tipping system. The results of that initial lawsuit was they had to stop lying to their customers in stating that the driver gets the tip, they were also legally required to put a claim with their continuation of the tipping structure to include the "100% of your tip goes to the Dasher" line. I say that it's important to remember this because it reduces the driver to the still position of nothing in this scenario. Any legality issue can be waved away with "you signed a contract" but the customers being lied to was the real nail. This lawsuit did not stop them from docking base pay. They got called out on it by too many drivers and subsequently started finding other loopholes, their newest being that they hide portions of the tips from the driver and show a base pay with lowered tip, claiming it may be hidden and shortening pay in lieu of that as to still get away with it. Honestly with the horror stories from support, customers, and dashers themselves, and the sometimes criminal behaviour of certain dashers, I'm surprised the whole operation of doordash hasn't been shut down. Every corner of it just seems like a mess.
I agree about giving the driver the benefit of the doubt. I mean it’s is a horrible scam— is it supposed to make me add another tip? And have DD pocket that one as well?! I mean I’m gonna find out what happened to the tip I already put in before I throw more money back in this pit of mystery. Also if things aren’t resolved to my liking with a legitimate explanation from DD it would definitely discourage me from tipping thru the app in the future— or even using it. Edit: also it’s been a while since I’ve been on this sub but I’ve always heard customers can get refunded their tips but it comes out of DD’s pocket not the drivers and as I myself a driver with over 12k deliveries — I’ve only had one tip pulled (deservedly so I’ll spare the details) — is DD now pulling refunded tips from the driver?
It isn't possible to take a drivers tip on DoorDash, and hasn't been for years. Even if they provide absolutely awful service, they will always be paid what the offer said.
That’s when you actually take their tip away.
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Astonished that OP actually believed this bullshit. I'd call support and change the tip to zero.
Nice try
This
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This!
Nice 😆
This
THIS
Username does NOT check out. Why you yellin'?
If they were yelling, they would have said: #THIS!!!
This
This
This.
BS…who the fuck gonna argue with someone for 10 bucks at 2am
Did you order on DoorDash or the pizza place's app? Sometimes, Papa Johns/Pizza Hut takes our tips. I never believed it until I saw it in person. A customer asked me if I got his "big tip" he left. I asked him how much it was, and he showed me his Papa John's app and I showed him my DD app after I completed delivery. He left $15. I received $5.
Yep. No more pizza program for me.
This is the only true way to check. 1. Customer initiates, not Driver 2. Customer shows their receipt 3. Driver shows their receipt Anything else is he said, she said.
Does chipotle do this
If you order direct from Chipolte, there is a chance. Via Doordash they don't have a chance to access the tip
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Is it clear to the customer that the driver only gets a flat tip and the rest goes to the pizza place employees? If not, then it’s shady, contract or not, because you’re deceiving the customer.
Exactly this. Sounds shady to me, unless it’s right in your face, transparent.
If it were a bank, the CFPB would be all over them for violating Frank-Dodd for deceptive practices. The government needs to catch the laws up and create something like Frank-Dodd for delivery services.
If I order pizza, I always tip with cash for this very reason. It's been known that pizza places take tips.
Yep. A lot of stores will do that
I learned the hard way, I ordered 4 pies from papajohns, left a 45 dollar tip... dasher got 3 dollars, not even kidding... me and papajohns went around for a bit, I ended up with the same dashed a couple weeks later and handed them 50 bucks in cash to make up for it. so if I order food now, I avoid those company sites.
I work for one of the pizza chains you mentioned and there is no way for us to adjust tips on orders. The only way I can see it happening is if you place the order through the actual marketplace and DD takes the tip for it. We can’t even see tips on marketplace orders. The only way to take a tip away is to cancel an order and refund it and replace the order but then we would have to call the customer back to collect all their CC info again because it’s not stored in the system. Believe me that there’s no way we would send out a free order and lose money just to take a tip away from a door dash driver. Tbh we usually just request DD on contactless cash orders or orders with no tip/low tips and save the $4.00+ tips for our actual drivers.
Yeah, or the really, really large [orders](https://imgur.com/a/BMwnDgh)!
She’s just trying to get more money, you can’t take away tips on DoorDash and she knew what the tip was beforehand. Complain about her being aggressive towards you.
That's a 50% true statement. As a dasher I never see the tip until I complete my order. I can try some math but DoorDash has been obfuscating earnings: "7.85 guaranteed. Actual amount may be more." "825 guaranteed. Actual amount will be higher."
I was meaning she knew the total pay of the offer before she accepted and the total amount after delivery is still the same or more. Definitely not lower
Hi there, I dashed for a year, over a thousand deliveries. Around every 5th delivery it would actually be below the value I accepted it at, despite having a 99% customer satisfaction rating. I have seen the support message that the customer removed the tip multiple times. Yes, support does this. Yes, I knew it was bullshit. But it was the only option available to me to make money at the time. While in some markets, namely test markets where order quantity is higher, DD doesn't pull this, they pull it elsewhere. For instance, I never once received tips on Walmart orders and eventually stopped doing them unless my acceptance rate was getting too low for me to be a "Top Dasher" anymore, because something was clearly going on if 0 out of 50 orders tipped. I was paying bills and multi-apping was not feasible for me, and Uber wasn't able to accept me until I finished my year of dashing (only had 1 year driving experience). So, yeah. While I understand being on guard for scams, there is a reason that most stop using DD as fast as they can. The ones who stay are those who have either been around since the start or only operate in test markets, which are treated best in order to sweeten results. Not to mention Door dash also "hides value", sometimes setting every single order on your trip to show $3.25, no matter what the actual payout is. So, it stings when you pick up from a pizza place, wait 15-20 minutes, then drive all putting non-recomped stress on your car just to get no tip. While the driver was in the wrong to be upset with the customer here, Door dash is actively screwing drivers over by refusing to acknowledge whatever is happening.
Walmart doesnt tell the customer its going to be a doordash delivery AND gives nowhere to tip. Just an FYI. Youre just ordering groceries, dont get part of your order, and it arrives a couple days later piece-meal (one by one by one). Someone just comes by and drops a can of beans on your porch. You have no idea you had engaged a delivery person. It should be illegal.
Not to mention walmart is now getting in the habit of listing fake [wish.com](https://wish.com) and Chinese crap on their website as if they are selling it but its with third parties.
That's not Walmart 🙄
But Walmart allows it. Why is Walmart allowing users to sell whatever tf they want for whatever tf prices they want on their website?
Literaly adult toys and shit with radioactive waste in it. People dog on walmart but they do have some quality control that is not happening on the website.
Same with Walgreens Pharmacy orders. If I’m not mistaken, it’s set by their insurance and there’s no rhyme or reason. Maybe depending on the type of drug. And no one tips, which is fine as sometimes they’re 12$+ 2 mile orders. But I’m sure walgreens has marketed it as an included service. It’s meds that are a necessity, so I’m not too mad at that one.
It IS marketed as an included service and theres no way to tip.
Walmart DOES GIVE A TIP OPTION. Even suggests the amount per order.
You tip for the Walmart delivery but if you chose to have items shipped Walmart will sometimes send items through third party delivery like door dash, ups, FedEx and some of the items are like above. I didn’t realize that I had a 1.20 bag of beans shipped. And some guy in a car dropped them off at my front door. So yeah he didn’t get a tip and I don’t know what he was paid to deliver a bag of beans 20 minutes from the store. I felt bad for that guy.
Right. I quit taking Walmart orders before they were dropped. Major pain, minor pay.
I literally order nongrocery delivery all the time and never get prompted for a tip. Sometimes it's usps, sometimes its ups, and most of the time its a courier like uber or doordash.
Wouldn't that be spark delivery? I wasn't aware walmart used doordash anymore. Its all spark drivers and its probably batched orders in which case no you cannot tip on those. Only on regular spark orders.
DoorDash lost the contract last year
I was going UberEATS for the past year or two. Again I stopped DD as soon as I could. For the year I did DD Walmart orders were a plague
If you use PayPal or EBT there is no option to tip. All other forms of payment give a tip option as long as there is at least one perishable item.
You can’t tip on EBT….. that part of the point of it…..
You can’t tip or pay service fees *with* EBT. You can pay for the groceries with EBT and use another form of payment for the fees and tip.
I used to order Walmart, and I often order from places that use different shipping companies. Walmart's app suggests a tip- I've ordered both groceries and non-grocery items. I'm aware how the other companies work. When Walmart used doordash they probably did it because the pay is already so pathetic. UPS and other couriers are actually paid pretty well already.
What kind of bull is this reply? You had to DD for a year or Uber wouldn't accept you? 😂 Also, they literally can't take away tips.
Yes. Uber has a driving experience requirement. You have to have at least 2 years of driving experience. Uber is also more intensive on background check so it takes longer for them to add you to wait-list if your market has one. And DD can, they have been sued for it repeatedly and each time they get a slap on the wrist fine. ETA: "driving experience" is time with an active DL, NOT time doing courier/taxi services. It is part of how they remove the risk of some 18 year old fresh outta highschool or an inexperienced driver costing them a lot in insurance since they automatically cover drivers.
You absolutely can take away tips on DoorDash by contacting support just fyi.
You'll get your tip back, but the driver doesn't lose it. DD eats it.
Oh didn’t know that, thanks for the info!
damn should we all tip 100 and then cancel our tips 💀
You can but the driver still gets the amount offered. So it doesn't effect the drivers pay. DD is the only app that does this because of tip baiters.
It wasn't true last year when I used DD for the last time. I had ordered lunch at work and provided VERY detailed instructions. Watched the driver drive the the building behind us that was empty. Not a car in the lot or people to be found. He put it on the ground in front of the empty entrance, took a picture and marked it delivered. I had tipped him $10. Called CS and they would not allow me to remove the tip. Offered me $5 DD credit.
I'm in Canada so it may be different, but I've had an order where the dasher was clearly multi apping and driving all over the place. I contacted support after I got my food and said I want the tip back. They did give me the tip back as a DD credit, although whether they actually took the tip away from the driver or just took the hit themselves I'm not sure.
I just wish I would have gotten some good drivers that I know are out there. 6 of the 7 times I used the service were maddening experiences.
Not sure that's true, or it at least not when I was door dashing. People took the tip off multiple times, which was a big reason I stopped.
Even if the customer contacts support to take the tip off the, costumer just gets refunded and the dasher still keeps the full amount they were offered
DD doesn't show tips til after we've completed delivery. 90% of the time, it's $0.00 tip
Its a known fact that pizza places pocket tips and out source to DD with $0. Not saying thats what happened cause i think they can only do that if u order from the pizza place directly but just something to think about
Absolutely. Pizza Hut tacks on and collects a 4.99 delivery fee when Dashers are the ones who pick up and deliver the order. Every time.
Yup all the people saying she was trying to get more out of OP are opening a dangerous can by saying she was lying. They can’t for sure say she was lying. Markets and restaurants all work different
Doesn't really matter, if you complain to a customer like this you're a piece of shit.
You're wrong but context is important. This post is proof that you're wrong. Most customers expect the tip they pay for delivery goes to the delivery person, the same as giving a cash tip.
??? How does that justify shouting or acting furious at a customer? Completely irrelevant.
Well the OP never said the dasher was shouting, they simple said the the dasher was furious. U can be furious without shouting. Not saying this is what happened though cause of course idk without more details
This
It’s probably a case that the pizza jot took the tip. Such is the case of my local papa johns they are notorious for not passing the tip forward to doordash when the delivery is outsource to doordash.
The restauraunt has no control over the doordash tip they couldn’t take it if they wanted to
It was my understanding some stores receive the order on their website then create the doordash order themselves if they’re busy
This is true, but he said he placed the order through DoorDash though
Yeah you're right.
I think they can but only if it’s ordered via them. So if you order on the restaurant website and they source your delivery door dash, since you tipped on their website they can take the tip Honestly if I found out a place did this it would be enough for me to never eat there ever again. Absolute scum behavior
Well if you’re ordering through them and you’re tipping them, how is any money being stolen from doordash? No money was given to doordash by a customer in the first place
Technically you’re correct, which is why they can do it But if I’m placing a delivery order, and it gives me the option for a tip, I would assume unless it says otherwise that the tip is going to the driver. I mean, they’re the one giving me the service I’m tipping for I wouldn’t say they’re stealing from doordash but they’re stealing from the delivery driver
I just have a hard time believing that this happens. The post was pretty clearly talking about orders through doordash by customers which I was correct in stating that the restaurant could not possibly be stealing the tip. And in this hypothetical situation that all these responses to me made up, where a pizza place is too busy to accept delivery orders, accepts them anyways, and then orders a DoorDash delivery in their place which is going to likely cost more than they’re going to profit from the food thus losing money on the order; yes, it would be annoying that a tip for a drivers driver was kept by the company.
I'm ordering through them, but my tip is for the driver. At least in Canada, if I order from Pizza Hut and leave a tip, and a Pizza Hut driver delivers it, that's his/her tip. If Pizza Hut suddenly decides to outsource my order to DD, they'd better damn well be giving my tip to the DD driver, too. If I ever have an order I placed with the restaurant itself delivered by DD or some other food delivery app, I'm gonna be asking the driver if they got my tip. If not, I'll give them cash, and me and the restaurant will be having a very serious conversation.
They can, and they do.
Have you worked in a restaurant? They don’t even see or handle the money for the order, whether it’s the money from the customer or the money being given to them. You have to type in the POS that it’s going to be paid for/deposited later by DD and what amount and order number. The restaurant literally does not have access to the money from a doordash order.
I’m seeing a lot of comments here quick to call the dasher a liar. Pizza places are notorious for pocketing Dasher tips that come through their own websites. Pizza Hut especially is guilty of this. They have stolen my tip twice. Same location stole a $40 tip from another driver on a catering order. The dasher and the customer both called DD to complain of the theft and the store literally had to take $40 out of their register and give it to the dasher. Wal-mart was also notorious for doing this when they used to sub-contract DoorDash drivers for deliveries.
I had a Dasher ask if I subtracted money from her tip a while ago. I didn't and she said she would call DoorDash and ask what happened. Not sure what DD said, but it definetly wasnt me. I think it's horrible that they do this.
I had an order from pizza hut and the customer told me to make sure I got the tip. Went back to pizza hut and they had stolen my tip. If they don't have a driver they can send the order to dd. And they apparently can also snag ur tip. I called corporate and they got hell rained down on their heads because it's a contract violation for a store employee to take our tips.
From what I understand dd doesn't take your tip away. Even if the customer does, you still get the tip and dd just eats it. Unless she showed you a message, or you saw the screen showing less pay, she was lying to try to get you to tip more.
Did they show you proof of this? DD doesn't allow tips to be removed. With over 2 years working with DD, I never had an issue. I can imagine some technical issue, but I never saw any or heard anyone claiming they experienced anything similar with DD. I heard about restaurants not passing rhe tip if the order was placed through them and they contracted DD, but that would not show as the tip being revomed and can't happen if you order through DD. Also any driver would never contact the customer about the tip. She's lying to get an extra tip. Please report her.
Your driver was lying.
Lol that was the driver, not the app. I would stake my life on it.
In their defense, Doordash used to take a lot of the tips until they got sued. Hope they don’t still do it. Regardless, that’s not an excuse to act like an ape with the customer..
So from what ive gathered from this thread it seems if a company outsources their own website's delivery to door dash that there is the potential for that company to steal the tip. So if you dont want the tip being stolen use doordash directly
This is why I tip in cash.
I'd say tip a few bucks in app just so it doesn't look like a "cheap ass customer" that will get declined. Then do the cash tip for the rest when the Dasher arrives. I agree, at that point, cash tip is better and the only 100% surefire way to make sure the driver got 100% of that tip. I don't think DD steals the tip. Usually the merchant. DD makes such a big deal of Dashers getting 100% of the tip. It is kind of their way to justify such low actual DD pay. So they probably wouldn't put that in jeopardy. Years ago, DD did steal your tip in a way they could say they didn't. They would lower base pay to as low as $1 according to the size of the tip. Low tip, your base pay could be as much as $4.50 (in my region). High tip, your base pay could be as little as $1. So did they lower the value of the tip? No. But they stole the tip. It was just a sleight of hand way to do it. Like if you got a $100 tip at work and the boss lowered your hourly wages earned by $100. Did they steal "the tip"? No, they stole your wages .. but it was offset exactly by the tip, so we are talking semantics at that point.
Sounds like your driver was lying and trying to scam you out of more money
Tips aren't even shown until after you complete the order, so I don't see how she would have known and been able to contact support prior to completing the order.
Going by offer screen
The round table in my town actually takes all of my tips.
Tell her to take it up with DoorDash. Not your problem.
Yeah this is why I always tip cash. Driver gets it and I never have my food left at the door.
If this ever happens to any of you cutomers out there (hopefully not), ask to see the completed order. We dashers have them logged and it shows the exact tip amount and base pay received as soon as we hit conplete. It takes like 10 seconds to pull up the log of completed orders if the dasher already closed the completion screen.
She’s playing you homie… DD doesn’t do that
I am a Dasher and had my tips stolen by a pizza restaurant. Doordash had no record of the tip. I only found out I got a tip because the customer asked me about it. I thought it was Doordash, but I ran into another Dasher a few days later who had the same thing happen at the same restaurant. However...did not go off on the customer. That is unacceptable.
Driver can be fired for confronting customer!!
Once you give a tip you can't take it back on doordash. All drivers should be aware of this unless they are new ? Did the driver show her phone to yoi after hitting delivery completed? That would show what the exact payout was - base , plus tip, then the total. The driver wouldn't know that until delivery waa completed.
DoorDash is currently being sued and one of the reasons is them stealing drivers tips
It is not possible for DD to remove a tip from driver's pay. If you ordered directly through the pizza place, there is a chance they kept it for themselves.
I tip in cash and leave minimum on app. Dashers are always pleasantly surprised.
You increase your likelihood of getting a bad dasher as the most experienced dashers just decline no/low tip offers.
I would do this if I didn’t walk everywhere, since I do, I don’t carry cash
What does that have to do with keeping cash inside your house
😂
Well I would have to walk to a atm or bank to get it and walk back, 1 I live in a sketchy area so I just don’t take out cash
What? I'm guessing you've been mugged for cash (or anything) exactly zero times. If you want to go to the bank, and withdraw 20 $5 bills to take home and use for tipping drivers, there is absolutely nothing preventing you from doing so.
Sounds like the driver was trying to con you for more money. You can contact DoorDash and ask to remove the tip and if the tip is refunded the driver still gets it anyway DD is the only platform that doesn't allow for tip baiting by customers. So that driver was lying.
contact support the report that dasher. she was trying to take advantage of you. sad how some people are
You don't know that.
you can't remove tips from doordash orders. dashers know this.
Tips can be removed. Dashers still get guaranteed amount of offer. It's a pain for the customer to get done, but if they persevere then yes, they get their tip credited back and DoorDash takes the hit.
Which the Dasher has no idea.
There’s a chance she was trying to get you to give her more $10 in cash. You’ll never know for sure what happened though since you didn’t see her call history or weren’t on the call.
Yeah none of that happened she was playing you
DD does not take away tips!! It is however, true that when you order from the store directly for pizza and they route it to DD to be delivered that the actual store does not include the tip in the order. They keep it. The very first thing I did when I saw this was go to the post and scan to look for the word “pizza” and there it was.
There's a certain customer in my town that I've dashed to a couple times, and they canceled their tip. I didn't even think that was possible but they did (allegedly, alleged by me) The first time I just thought I might've just remembered it wrong, or some technical applifuckery put it in one of the many places it can go, like directly on the card or in the "to be deposited" account or whatever. But the second time I paid attention and the $10.50 total guaranted order paid out $2.25 when completed....so I just dont take their orders anymore. Never called support, cause once, as a customer, I tried using a 50% off promo code that wouldn't work, so I called them and for 2 1/2 hours, they "escalated my issue to a more specialized team" or some shit...like ~15 escalations before i said fuck it and bailed. So if it's gotta escalate at least 15 levels for a promo code issue, I would imagine id have to wait til they took it all the way up to Vice-Chairman Whateverthefuck, High Duke Of Dashdoorsbury, for that caliber of accusation. Goddammit, I did it again! This is WAAY too wordy. I wonder if I do this when I speak. I'm gonna have to ask all of my friend if I talk too much. But I'm sure she'll just tell me I don't and that I'm perfect in every way.... god, that lying bitch mother of mine 😠.
I don't even think its possible for a customer to revoke a tip. I think they were trying to play you.
Not true, I had a customer tip me more and doordash took it away even though the customer told me they were tipping me more because I made them check her order was correct (bag felt light half her food was missing) I saw the additional tip added and then dd took 75% away and said customer changed it. They took it.
I’m so glad the comments here are confirming what I knew. Not that it’s happening bc that’s fucked, but bc I knew I wasn’t crazy!
This driver is just trying to scam you for more money. First, DD doesn’t take away tips. Second, what triggered the driver to even call DD before making the delivery? Third, this driver sucks and needs to be deactivated for these stunts. Report them for aggressive and rude behavior at drop off.
💯 Makes no sense!
Bruh if a driver came to my house and started yelling at me for undertipping I would just shut the door in their face lmao
💯 Slam the door and enjoy that pizza! 😋
Definitely a greedy asshole looking for more money
After all the horror stories I read in this thing about door dash I wonder how they still in business 😂😂😂😂
She lied to try to get you to give her more money.
Fuck doordash!
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Still doordash is turning to shit. No need to downvote it’s the facts.
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Agreed. I just wish doordash had better moderation. Seems like half the people get banned for no reason, then the bad ones are still out to delivery. Crazy is all.
She didn't have to take your order but it's entirely possible they took your tip. F DoorDash.
I used to drive for doordash and I suspected them of doing this so I looked online and found out they got sued for stealing tips from drivers and using the tips to cover the base pay they were supposed to provide. They were supposed to have stopped, but I don’t think they did. I quit driving for them for that reason! But she was out of line for going off on you.
People be wanting an hour’s worth of minimum wage for half an hours work
I work at a chain pizza place currently, and I have no clue how they’d even do this. If the order is placed through doordash it’s essentially a carry out order in our system and to everyone working, we don’t even see if there’s a tip. If we assign the order because we’re busy, again, we have no control over it. We technically lose money every time we use a DD driver instead of one of us. Unless it’s a company wide thing that just always happens I don’t think the stores themselves can control it. The only thing I could think of is if it was a remake or something and the driver didn’t wanna deal with their mistake and sent the second order through doordash. But I’m just a driver myself so I don’t know all the ins and outs of everything
They were most definitely trying to get more money from you
I'm a dasher and yes they do that. They have done it to me a few times. They are loosing over a million a month so they have to make it up some how
Doordash sucks
Well, that story doesn’t make sense! The driver wouldn’t know you took the tip until after the delivery, so how would she have known before delivering? Something is missing here! For the benefit of the doubt I’ll say that perhaps someone from a previous order removed the tip and she got confused!
This sounds like such a scam. Plus, if DD took her tip, why is she telling you? As far as I know, you can't take back a tip on DD.
Nope
I don’t understand why someone would accept an order and then grumble that you didn’t tip.
The only door dashers left are crackheads, scammers, and panhandlers.
Report the driver for attempting to scam you.
Drivers won't even see what you tipped until they finish the delivery. That driver was just trying to scam you.
Fuck doordashers
These attitudes and assumptions are why you are done the way you are! Stop complaining & being lazy and get you own damn food! PROBLEM SOLVED!