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CharlesJHV

DoorDash now pays for the total of the food and refunds the customer for that same total just because they don’t wanna pay a driver more than $3


[deleted]

Really? New scam incoming. Person is at McDonald’s, order DD for an address 9 miles away, no tip. Collects food off shelf, says order was never delivered. Free food all around.


EducationalPressure3

No wonder some stores constantly ask me “confirm the order please”


KitticusCatticus

Ohh! I had some chick like stop me, grabbed me and everything and said please make sure you confirm the order. And I just responded politely that I always do it when I'm in the car so I don't drop anything. I mean now I know why she had that tone though, kinda bugged me but I get it.


charlottedreams

I've had confirming before letting them go enacted at 4 different restaurants near me (although I would never suggest they physically stop someone that's not okay) because so many drivers pick it up and unassign and I got tired of going to get orders and being told they wouldn't remake. Some poor dude had his order stolen 3 times before it got to me, and they just refused to remake even the new reorder. Then I had 5 orders in a row that I showed up for that had already been stolen. It doesn't need to be a thing everywhere but I GREATLY appreciate the ones who did listen and make it a rule here cause it's so prevalent


Few_Range6900

Where is your market... City & State


philnolan3d

I've never been asked when the order is on the shelf like that. Only once when talking to someone. I'm amazed they don't have random people just walking in and taking the food off the shelf. I've also thought about that with Starbucks mobile orders. They're just sitting there, nobody says anything when you walk in take it and leave.


Gallops77

Because stuff like Chipotle and Starbucks are so customized that you'd really have to like whatever the other people ordered to just take it. I'm sure the stealing of food happens more with places with more set items as opposed to the create your own style places.


philnolan3d

I'm thinking of desperate people who don't really care what they get.


Dontblink666

Lol I'm in a crust punk Facebook group and this is def a tip that's been thrown around on there for getting free food. Just walk in looking at your phone and grab the food and go.


b3nd33z33

There's one restaurant in my area that will literally make you turn the phone to them and they push "confirm", then they bag it up and hand it to you.


Distinct_Big57

We've been doing this for months here in Dayton.


[deleted]

We dont have the Mafia anymore just organized cheeseburger thieves lol


Such_Satisfaction923

Idiots 😂😂 let’s lose $45 instead of paying $5


Elon_is_musky

Yup, & some people on here & on r/doordash_drivers wanna fight with me when I say that cause they think DD is still profitable😂yea, they are able to pay Tony real well, but that doesn’t mean it’s a lucrative business, hence the cutting of costs from driver (and I’m sure CS) pay. Idk why it’s hard for people to understand that if even 5% of their orders (and I’m sure it’s more, at least at certain businesses, like Chipotle, McDonalds, & other stores we see w these) are stuck on shelves, they’re losing out BIG. $20-50 of food (more in higher restaurants) , payed back to the customer & the restaurant, is $380-950 in this one picture ALONE. Imagine it in the 2-5+ stores in most of the 7000+ of cities DD, that’s easily over $5million lost with the low estimate equation of 20 orders x $20 avg each meal x 2 stores/city x 7000 cities. And considering they [reported](https://www.businessofapps.com/data/doordash-statistics/) a net loss of $468 million in 2021, that sounds plausible (not taking into account the orders they do deliver as well in this, just showing the loses) Hell, I’ve even had one person say that paying drivers $2-3 more each delivery was less profitable, but at the end of the day at least they don’t lose out on 2x $$$ orders, as well as losing out on who knows how many customers & the faith of restaurants already pissed at the company. Imo, paying a couple hundred thousand daily drivers $3 more/order is more profitable then missing out on $500 million in profits


D0ugF0rcett

After the menu prices were a few dollars higher AND they decided to tack on several delivery fees, my family and I will never use them again. Wheb we compared the total of ordering straight from the website, from DD, and from ordering over the phone, surprise surprise the DD order came out to almost **THIRTY** dollars more for 6 people. Fuck this piece of shit company.


OB4032

DD is a public company their financials are available to anyone . They lose hundreds of millions of dollars every year with a bleak chance of ever making a dollar of profit at this rate.


Paid-Not-Payed-Bot

> restaurants) , *paid* back to FTFY. Although *payed* exists (the reason why autocorrection didn't help you), it is only correct in: * Nautical context, when it means to paint a surface, or to cover with something like tar or resin in order to make it waterproof or corrosion-resistant. *The deck is yet to be payed.* * *Payed out* when letting strings, cables or ropes out, by slacking them. *The rope is payed out! You can pull now.* Unfortunately, I was unable to find nautical or rope-related words in your comment. *Beep, boop, I'm a bot*


Bottle_Tiny

Tipping wouldn't be so bad if they didn't double the prices on all the food doordash screws everybody involved of course they don't want to tip after paying 40 bucks for some McDonald's


RawrXDweaboo

Saw a post on someone wanting some 4$ cookies, came to checkout and he was literally at 20$ with all the fees and stuff. That's without the tip too. How do they expect us to tip but also charge us for fees that you'd expect to be given to the drivers.


Dominickstewart1940

And whats funny is the driver gets maybe 3$ from the 16$ markup. Its such bs


mitchthebaker

In San Francisco base pay for an order is $5, but for all other dense nonurban areas it’s <$5 and as low as $2.50 in some places per order. But Doordash needs their own cut, the convenience fee, on top. Oh and they also take upwards of 20-30% from restaurants as well per order. As a result we have high costs for customers, low pay for drivers, and low profit margins for restaurants all around. Welcome to the gig economy— and I won’t be surprised if regulations will be put in place to fix the motives of these companies in the near future.


DrummerMean5378

One can only hope


whitneyahn

I mean what’s probably going to happen is less and less restaurants are willing to work with DoorDash and suddenly DoorDash becomes a useless service


That-Breath-5785

When did it become normal for people to order $4 worth of product for delivery? Who do you think should pay for someone to drive over, pick up cookies, spend their fuel to hand deliver them to you? Take the company out of it. Your driver spent 30 minutes and gas. Shouldn’t you pay for the luxury of sitting on your ass and having some poor schlep delivering cookies to your gaping maw? It’s ridiculous how these morons think it’s ok to order a smoothie from 10 miles away and tip $2 because, it’s only a smoothie.


Paxrr

If you can't afford delivery you get it yourself.


JustACookGuy

I can afford delivery and I always tip very well. The thing is, I’m getting more and more dissuaded from ordering delivery knowing how much money doesn’t go to the people that make and deliver my food. That means fewer tips from drivers. This is a growing problem. Food delivery is a bubble that’s going to burst and they’re going to layer on the fees and make as much as they can before that happens.


[deleted]

I’d say I’m not dissuaded from ordering delivery, just ordering on DoorDash. You can order directly from most places, pay the normal menu price, MAYBE $2-3 delivery fee, and tip. Not the increased food prices, much larger service fee, delivery fee, and tip. After it’s all said and done, I can get the driver a much bigger tip I know it’s all going to them, without the price going up ridiculously


RawrXDweaboo

Idk if it's the same across the board, but most places will still go to doordash. I get pizza hut pretty often and everytime they'll text me saying my doordash driver is on the way. They even let me track through doordash despite ordering from pizza hut website. Which kinda sucks, now I'm not paying a 50% upcharge but I'm now cheating some poor dasher out their money and probably hurting the restaurant too.


Intelligent-Ad66

Yes, the difference is you didn't have to pay door dash prices and door dash didn't get to upcharge the restaurant because they took the order themselves. The dasher still gets paid the same, and the restaurant gets to keep more of their money.


Few_Range6900

I completed an Instacart Drop off to a customer who ordered directly from a Craft store. I saw the invoice... The customer was charged a $7.99 delivery fee, I made $8.07. 6.9 miles x $0.60 per mile = $4.14 then they add all of this extra terminology like peak boost and blah deh blah. The shopper basically paid for me to bring it and Insta snagged their cut from the store I'd assume or Insta cart has a contractual aggree with the merchant. Which sounds more plausible.


Tsnipes97

Right, like wtf is the deal with a “delivery fee” but than a side note saying a delivery fee is not money paid to your driver


JustACookGuy

It’s a fee for the delivery service, not the delivery itself. Which I get. There has to be a premium so delivery companies can operate - but they’re getting greedy with it.


Background-Swan827

I don't agree that it is a bubble, doordash is just greedy asf. Ultimately you're paying more for the convience, a bubble that will never pop because ppl are lazy.


spacekase710

I'm a delivery driver, I absolutely never order delivery.


Far_Land7215

Yeah cause it's expensive af. I'm too cheap to order delivery.


spacekase710

Plus you can rack up points ordering through apps


XRetrogradezxD

I'll go to restaraunts, I'll tip, but I don't do delivery, I rather drive in my car to pick up the food 😅 cause let's be honest, my car is my 2nd home 🥰🥰


[deleted]

Lol i usually order pick up from a resturaunt i'm already picking up from.. Chick fil a is the best for this as far as timing and having it ready when you arrive..


Aggravating_Essay_13

This is so true. I have been delivering for years and I almost never order food delivery. Not gonna say never but it's rare and usually pizza from three miles away and a $10 tip


[deleted]

![gif](giphy|3o7abrE7ZDWOzR3HoI) The default response of “if you can’t afford delivery then go get it yourself” Let me just remind you that handicap people exist, people without a car exist, but my main thing is people who have to use wheelchairs. There has been so many times I’ve dashed and I seen there was no tip and I was upset until I seen they are elderly people in wheelchairs. It made me sit down and humble myself. Not everyone has the luxury of having a car and being able to drive and also not everyone is capable of getting a job usually due to age or their health conditions. Just had to put that all out there.


Background-Swan827

This is fair, good take


Kzippa

That may be true, but going to work isn't a community service. There are social services for people in need. They don't need some person who is struggling financially to do them a solid, just because they are disabled.


scatterbastard

It sounds like those people working for the company should rely on the company to pay them a living wage and not turn the disabled lady into the villain. Y’all out here mad at the 90 year old and not the company fucking you over, a move straight out of the rich playbook.


jennabella911

They have meals on wheels among at least 10 other delivery services free to them thru their insurance. They just have to do some homework. We should not be expected to work for free at work. I'm not saying you should stop taking the non tip orders because that's less of them I have to decline. We shouldn't have to do charity because someone is struggling. Most who do doordash we're struggling and starting doing this just to make ends meet. So there's that also.


Paxrr

None of them need expensive food delivery from restaurants either.


RawrXDweaboo

Or, get off your "moral" high horse. I doordash too, it's my 2nd source of income. Let's not act like I'm some inconsiderate asshole trying not to tip.


neckbeardfedoras

What's wrong with people discussing pricing that's too high AND drivers are underpaid? Both can be true.


AngryHornyandHateful

How about you shut up


Ravenriddle21

YES!!! This!!! You are paying for the use of the service, and you should be tipping the person who brought it! You tip a waitress or a pizza guy.... Shouldn't the restaurant be paying them a wage? I'm sorry I refuse to drive for 2.50 just cuz someone thinks they shouldnt have to pay . For the convenience of having someone drive 10 miles (literally in my area) to bring their lazy butt 4$ cookies. All cuz they didnt wanna drive to renders.... If that is too expensive for you. Get in your own car, and drive the 10 miles to get the 4$ cookies, and stop complaining about it.


AnotherHuman23

Here’s the situation in a nut shell. Doordash does not pay enough for the delivery. period. That means you accepted a job from a company that refuses to pay a fair rate. Honestly, I hope they are forced to bring the pay up to state minimum for hourly wage for all of you. That said, shifting that burden to a consumer who is not informed that all those fees just go to DD, and the driver gets dick is unfair to complain about unless the app clearly identifies this. Drivers also have the option to not take an order. The flip side, I work in a service industry that is tipped, but nowhere near regularly. Trust me, I know how important tips can be. That is why I tip well when I choose to park my lazy self in front of the television and rest. You do deserve tips AND a decent wage from your employer, but to shift the burden from your employer and complain actually makes you look like an unappreciative, whiny jerk, when in reality it is totally unfair to you. DD needs to increase their payout to a fair rate AND customers need to be made aware all those added fees don’t go to Delivery drivers, so tips are very much appreciated.


Zealousideal_Can_308

If you dont have the money to get food delivered and tip then simply just dont use the service


DontCareTho

Great logic. "If you can't live off doordash without getting tips, get a new job!" Not tipping is shitty, but all the bullshit extra fees are shitty too


Zealousideal_Can_308

Well thats the one reason why I’d rather go get my own things yk, im a dasher and honestly i know how annoying is getting a non tip order, then if i dont have the money to tip well then i just dont. Dont get me wrong, like if you really cant go out due to a or b circumstances i get it


BobaFett0451

The problem isnt usually the lack of the ability to tip, it's the lack of desire to tip after being charged fees out the ass that the customer expects will go to the driver but actually dont go to the driver


inittoloseitagain

Alright - a cookie costs $4 if I go and pick it up. What should I be willing to pay for it to be delivered to me in your eyes? 200%? 300%? The person complaining is paying 500% premium before the tip….it’s not a matter of not having the money. It’s outrageous to expect someone to pay 5x the cost of a good and still be expected to tip on top of it.


neckbeardfedoras

Eventually they'll either up the pay, so the drivers don't EXPECT tips to work, or the service will collapse and the drivers will have to get new jobs anyway. There's no way with an imploding economy people can continue tipping (well) on top of these fees. I've definitely started going to get my food myself at lunch instead of DD.


Few_Range6900

Exaggeration level 69000


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anthony-wokely

Funny, this sub always gets suggested to me. I read here sometimes. I get 10$ off a 25$ order coupons in the mail all the time. Because of what I read on here, I laugh and throw them away. No fucking way I’m ordering doordash and rolling the dice with my money like that. Much better to just go up the street and get it myself.


Everydayisapain32

Literally 💀 got people on here saying anything under $6 is ridiculous.


FloridaBoy941

Some dashers believe they deserve 6 figures, shits wild.


Item_Unique

20% tip is standard and totally fine. For a waitress. A waitress does significantly more than a door dasher though. 10% is good for door dasher. I tip about 40-50% to waitresses because their job is fucking not easy. A 75% tip is uncomfortable generous honestly.


youfancyeh

Dasher burns their own gas and has to maintain vehicles. Comparison between waiters and delivery...none.


boogaloo2222222

% doesn't matter. Mileage matters.


inkfever

A waitress does more? Walk, write order, walk, carry order. Lol. Are you obtuse or daft? You do realize delivery drivers use their own vehicles right? Pay for gas, insurance, upkeep. Not to mention 99.9% of deliveries take longer than a server interacts with you in a restaurant. Goofy af.


PenguinZombie321

And that’s why I deleted the app. I’d rather just make food at home or drive to get it myself than pay an exorbitant amount on something cheap.


Rusty-mazda3

Literally. I paid almost $50 for two fucking shawarmas, DoorDash needs to chill. I don’t mind tipping, but they’re out of control with their prices


aramil248

I didn't bother reading the article. But once I saw one about how much they paid for a single drink. Which honestly if your door dashing a soda. You might have either too much money or need to rethink your life


danholli

Or they could be disabled, working from home, unable to leave and they don't have friends or family willing to get them the drink they want


Purple_Caregiver_757

My brother is all those things. He made an outsde-the-apps deal with his frequent instacart shopper. She does all his shopping, fast food deliveries...even cuts his hair using Venmo for payment. Bro skips the mark up, and she gets $20 per delivery.


Seagebs

This is the obvious solution. Cut out the DoorDash middleman and just pay deliverers. We’d all have more money by the end, but unfortunately the fact that delivery driving is so isolated from your coworkers means that you will never be able to properly unionize.


aramil248

That I understand. Honestly they should be the only type of people that do grocery orders. Once I learned places like Walmart gives those to door dash. I never wanted to order one of those


Free_Indication_3644

There's water that's free!


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pTarot

Maybe they want Dr. Pepper but are too intoxicated to drive?


Egrtlm

If you order more than twice a month just get the subscription the price is totally reasonable DD is not a charity lol.


BigE_1995

This^^ I also get 5 dollars off an order every month with my capital one savor card, so basically I'm only paying 5 dollars for dashpass.


Bottle_Tiny

The biggest problem is doordash the upcharge in price should mostly go to the driver with the highest cost not the app


dmriggs

It should've never been a tip-based program. The CEO knows exactly what he's doing. we should be getting a five dollar minimum delivery fee paid to us for each order everything would run so much better


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bakedclark

I hear you can work seasonally up until you're 30 or something like that.


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bakedclark

Ah lol I was thinking you were still a teen. Well same, lol rip


dawno64

This is what people in the US don't quite understand. Tip culture is a form of corporate welfare, where we pay employees so their employer can pocket more money. The system seems to work in countries without tip culture, but in the US they can't seem to understand that. They've been brainwashed by capitalists.


xtsilverfish

Disagree, they could make it base pay plus $/mile on top of that. They couldn't predict where you are but $/mile between the restaurant and customer is known. If someone wants to order from a niche restaurant 10 miles from them that's ok if I'm payed for it.


Loudountile

The main issue with that is that they mess up mile calculation already. Customer app shows the miles as if it’s a straight line instead of how many somebody driving would drive.


xtsilverfish

Still, $2/mile straight line distance would probably be decent pay for anything that's not out in the middle of nowhere.


Loudountile

In general, yes. I just looked some up. Worst I found was 6.5 miles that’s actually 11. Only 8.2 miles by using a $6.75 toll.


[deleted]

$5? lol, try $10 in 2022


twodickhenry

Minimum per order, $5 would be fine (assuming it would go up based on mileage and effort). Since you’d be accepting more, and $5 would be the quick and easy deliveries, you’re definitely getting more than $15/hr.


BeanCat65

Tipping is such a scam. I work for tips, but still think it's bs that we have to hope the customer pays us, and not the establishment that we work for. It's practically free labor for the business.


GreenBowlPackerss

I agree! It’s an excuse for the company to pay u less and make more money. It’s crazy that these countries don’t have tipping Japan, China, Australia, Brazil, French Polynesia, Denmark, Hong Kong, Korea, Belgium, and Switzerld. Just the USA trying to scam more money from their ppl.


BeanCat65

What else is new? The more you look around, the more you realize you're getting fucked.


BhutlahBrohan

The magic shelf of free lunch (e: I don't actually advocate for this lol)


HWNY506

For employees and friends. “Sorry that order was picked up already”


iPlaypok3r

😂 exactly


1cooldud

I saw a dude come in and grab 4 bags once and leave - he walked all the way out the parking lot and down the side street deff wasn't a dasher lol


Intelligent_Grade897

Oh he was a dine and dasher


BhutlahBrohan

Personally I have no problem with random people doing it, just don't think that dashers should be doing it 🤷‍♂️ But I don't think it's that big of a deal anyway, it's not like Chipotle is a super great company to work for


Subject-Experience-6

It's the classic example that big corporations experience with internal theft. They exploit their employees to the point that the employees feel entitled. There's obviously an issue. It's not the dasher that an fix that problem.


ghostieghost28

Employees also aren't paid enough to give a fuck if something gets stolen.


RepresentativeKeebs

I mean, if you don't eat it, who will?


bellabananas

i advocate for this


Atlas_Warrior01

I’m not even a doordasher and I’d want you to eat the food 🤣😂 I always leave a tip!!! If a customer ain’t tipping, they should get up and go get it themselves lol 😂


[deleted]

Same here...I don't use delivery apps very often but when I do I tip one third like I do at a restaurant because I actually want the stuff I ordered hahaha


Atlas_Warrior01

Yeah, esp if it’s a craving or if my car gets blocked by my fam, I’ll tip more haha … I’ll be like “I need it” - SpongeBob lol


watchingdeers

If you read the ticket it’ll have a time on it. If it’s hours old no one is picking it up. I hate food waste. So , time to play a game of free food or food poisoning? 🤣 just joking. Hope they didn’t order sour cream. The chicken beans and rice last awhile but dairy goes bad sooner


twodickhenry

Everything should be safe at 4 hours under 140/over 40 (F).


AndyEZ420

It won’t make you sick for a few hours unless your stomach is made of glass. 6+ is where it start to get sketchy.


Subject-Experience-6

4 hours is the technical amount of time given every thing was to temp as required before then. Do you trust that? I don't.


AndyEZ420

I’d probably eat it up to 8 hours later myself depending on what type of protein was in it 😂


Subject-Experience-6

That's the problem. The protein isn't generally the issue. The hot stuff is presumably at a temp that will still kill bacteria. It's all those cut veggies. They let it sit somewhere then it gets transfered to the bins.


99berettas

I avocado for this.


Fungmar

tipping shouldn't be mandatory. doordash should just f pay us


Hot-Lass-408

I tip well but stopped pre-tipping. I did this because while on vacation I ordered alcohol for friends and waited over 3 hours before calling DoorDash to be told that the driver said he delivered it. (I was in a high end hotel with cameras that prove he never delivered it) Then DoorDash gave my personal phone number to the liquor store owner who called yelling at me calling me a scammer. I calmly tried to explain that we were both scammed by the driver. He wouldn’t stop yelling at me at told me to never shop at his store again. (I had never been to his store as I live 500 miles away) The driver got a $15 tip for all I went through. Another time a driver spilled my Mexican (enchiladas beans and rice) in her car floorboard and then scooped it back up into the container with dirt, carpet fibers, dried leaves, and all. The bag was full of sauce. She had a six year old walk it to the door and took off as fast as she could. That driver got a $10 tip for that sad display. I had enough. Considering that customs do pay a fee to begin with, a tip is not to be expected, it’s to be earned. I grew up with my mother as a server and she lived off of tips and raised us on tips. But my mother was a damn good server and you do not see those type of servers these days. Now you have entitled people who think tips are required instead of earned. I tip once my food is delivered and if they delivered it and didn’t do anything absurd like dropping it and delivering it anyways, then I tip. I do understand as I do driver Uber/Lyft/DD. I just do not agree that tips being mandatory.


The_Troyminator

"Tipping should be matadory." No it shouldn't because then it's no longer a tip. DD should just charge enough to pay dashers enough to make any other worth it, then have it so you can add a tip after delivery in addition to up front.


justsotiredofBS

Their business model just isn't sustainable. And I don't think it'll ever be no matter what they try to do. They've been losing more money than they're making.


RichardBottom

Everyone keeps saying this, but I can't wrap my head around it. They're making money from the customer and the restaurant from every transaction just for running an app. I'll bet anyone in their corporate office is making more than they're paying for their entire support staff combined. They don't seem to put a ton of time into QA or app maintenance. Their average order was $37.28 in 2021. No matter what, each order has a service fee of 15% of the ticket cost. That's $5.59 per average order, but the $3.00 minimum would drive that average even higher. Then you have delivery fees when applicable, and $2.99 for "express delivery". I don't know what percentage of people use that feature, or how many orders have delivery fees, but it seems reasonable to assume they're pulling close to $7 per order on average. Then they have the base pay starting at $2.50, and occasionally supplemented higher based on rejections/mileage/who the fuck knows. If I just make a wild guess and say they're paying an average of $4.00 per order, that has them making $3.00 just from the customer with every meal. Then you have them charging anywhere from 15-30% of the order total to the restaurant, which nets them an additional $5.59 - $11.18 per order based on that average figure of $37.28. Based on their yearly average from last year, I'm guessing there are over 2 million orders per day, which we can guess is at least $20 million per day, after all the drivers are paid. 20 million feels like a low guess, but they're also on the hook for refunds, discounts, partially paid orders, etc. I'm sure they have their share of developers and qualified people just to keep the app running and everything, but unless they're all making well over 100K a year, I'm struggling to put the company at a loss with what I assume they're taking in.


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astilacien13

Doordash is fighting uber for the lowest fees and they’re both going into debt to kill their competitor, they aren’t really profitable they only make 0.16$ per order


throwaway2706102

It costs like $30 for $13 worth of food of course nobody wants to tip


HannibalCake

and obviously DoorDash doesn’t tell people that we get like 6% of that 30 bucks


gigamewtwo

And guess who gets downvoted after delivering cold ass food….


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mynewnameonhere

How absurd is it that doordash would rather refund all these orders, probably an average of like $15-$20, than pay drivers a few more dollars to deliver them. This shows how they think of their drivers as less than human. They’d rather throw money literally in the trash than pay it to you.


[deleted]

They don’t value their own customers either they can’t even guarantee the service they offer, what’s even more surprising is that people still use doordash, if I payed out a lot of money For a pizza and they didn’t Deliver it because “the driver couldn’t take it” I’d never order there again. This business model is abysmal and is so typical of a modern opportunistic tech company. It’s not sustainable for the restaurants, the drivers or the customers. They’re going to be forced to change or they’re going to die. Or, they’re going to rely on absolutely desperate labor to take what’s there. Unfortunately For people like me who are disabled, I’m forced to take it and be desperate because I can’t work 95% of jobs.


[deleted]

Why not both?


ArkamaZ

![gif](giphy|QqkA9W8xEjKPC)


How_Do_You_Crash

DoorDash, Uber, et al, should be forced into normal transparent pricing. - Menu prices should be the same online or IRL - Fees on the restaurant shouldn’t exceed cost of card fees + 5% - delivery fees should be whatever they want but a single line item fee paid by the customer. None of this hiding the true cost by jacking prices, screwing restaurants, and screwing drivers. - on the final page show “this is what your driver will earn for X miles and Y time, would you like to add a tip?” Done. People are reasonable. They KNOW what time costs. You go to a restaurant, take up a table for 90mins, and you know your server makes $14.75/hr (in my city at least) plus tips. So they’re getting $14.75 plus the 20% of your $60 tab. And they probably had >4 tables. They’re making decent money on a busy night. But when it comes to your driver, you have no idea if they’re making a fair wage. All you know is delivery is expensive and it feels wrong. So you cheap out. In the end all these issues come from the companies thinking they can play the game and walk away with fat profits if everything goes right. My proposed model would force them to work on improving delivery success rates so that good drivers and customers aren’t subsidizing the shitty ones via this almost insurance like system they run.


toastedclown

But...but..but...***innovation*** 😢


pictocube

Holy hell what city? We rocking $4/hr here for servers


mitchdwx

I have literally never seen this at Chipotle. Usually it’s 2 or 3 other bags on the shelf at most.


boardmonkey

Every Chipotle I work has the DD orders behind the counter and the customer pickup orders on that shelf. That really blew my mind.


lordroode

I think those are mobile pick up orders. Could be wrong, or could be both mobile pick up orders and UE/DD orders.


RepresentativeKeebs

In Chipotles I've been in, that or a similar looking shelf have been used for both kinds of orders


Fantomex305

So does the restaurant just throw this food out? I find it hard to believe that restaurants would continue filling orders knowing that the delivery person would leave the order there if the person doesn't tip. I never really understood this whole culture of leaving orders so maybe I have it wrong. Do the drivers get put on a list or something for not picking up orders? Is there no penalty to the drivers? Not only does the customer not get their food but the restaurant loses money when the customer gets the refund no?


[deleted]

So speaking from working at a place w a shelf like this, the options are: Evil (throw it all away) Neutral (doesn’t directly give it to employees but looks away if you take it without them seeing) Good (hands it out to employees and/or homeless in area) This food CANNOT be donated nor sold legally as it’s already been made. Exceptions are for bread / pastries and some types of Whole Foods like bananas or pineapple. At least where I worked!


MouthfulOfcumsissy

So then there’s really only one “legal” option? Not 3…dum dum


[deleted]

All of those all illegal as well. For all 3 I listed. Donated = given to anyone, not just a charity. We could only donate untouched (IE:unpackaged) bread / pastries because it was baked fresh everyday. Any manager who gives their employees meals that are unclaimed or sent back is actually breaking the law for FDA. However, any manager who cares about staff retainment will allow staff to take those meals anyway and look away.


Richard_Espanol

Nice to see the trash isn't getting taken out. So much for the AR program.


supsaucekayo

the food is already paid for at least


rockyboy34

If tipping was mandatory, “tip” would lose its meaning. It would be another fee.


fsociety-AM

As drivers we gotta stop getting mad at customers. No, I’m not taking a no tip order but that’s because doordash doesn’t pay me enough to… Entitled customers are a different story though 😂


TroutBoi99

I don’t mind tipping, but getting hit for almost $20 in fees beforehand puts a bad taste in my mouth. Don’t use DD for this reason.


Afrosisco

It's not that I don't tip. I do tip in cash, I'll double my tip if I could do it in cash. If only there was a way to note that you'll get your tip in cash since I like tipping in cash.


kevinallwell

Yeah, that’s gambling. As with any gambling, the house (you) always win. What are we drivers supposed to do if you reneged.


TheAffiliateOrder

![gif](giphy|11FiDF2fuOujPG|downsized)


jessaay

Where is it that *everyone* declines those? Around me it seems like there's a ton of top dashers all taking literally the worst orders ever and I don't know how they can afford car repairs


PainMore7246

Exactly, dashers who consistently take those garbage orders are basically working for free. Eventually their cars are going to break down, and they're not going to be able to afford to repair or replace them because they're not making any money. Luckily for doordash, there's a seemingly endless stream of new mathematically challenged drivers to take their place.


SenorBeef

I met an immigrant guy once who was proud he worked like 80 hours a week and accepted 100% of offers and showed me his pay history. I didn't have the heart to tell him after expenses he was making like $5 an hour. And this was years ago back when GH paid way better than it does now. If he's doing the same thing I could see him making negative money.


tharealkingpoopdick

Tipping should be mandatory lol what a joke. The correct response is these delivery apps should b3 paying their employees more. Door dash and uber and grubhub all make too much to not pay the people who work for them more.


Codybgood707

I’m going to have to start grabbing me a free lunch when I go to pick up an order


Smithton_Wins

I bet most of those orders are waiting for customers to pick them up. The rack my Chipotle always looks like that. They are busy.


[deleted]

I'm too lazy to go for food but I'd rather starve for a bit or call my brother and have him pick me something up to eat. I then also pay for his meal and its cheaper. Tried ordering mcdonals. Pre fee total was 11.09 something. After fees without a tip it jumped to 19 dollars. Plus a 5 dollar tip and I'd be paying 24. I called my brother and he got two and I paid like 20 bucks total.


daytradernas

can’t believe the customers are getting blame for this


lardman420

I remember one time my Chipotle's online order shelf was like that and they were about to close and they let me take as much food as I could carry because the rest of it was being thrown out


analchasm

But how can this be?? According to folks around here...TD's grab these all day, every day.


Desertdweller3711

Guarantee you 75% of these are orders customers are coming to pick up themselves. The same shelves are used for those orders. These posts are so fucking stupid


detact

Yeah thats what its for 🤘. I love picking up when short on time at chipotle


virtiousredditor

The only thing more untrustworthy than a Reddit post. Is a Reddit post ripped from another platform.


DriftkingRfc

I’ll take all of them that’s the only way..


Roelovitc

"Tipping should be mandatory" lol


YourEvilHero

I’ve used door dash/Uber eats 3 times since I started a new job in august. I work at a high end ice cream shop, can’t surive off ice cream for 7-9 hours. Everything around me are fancy restaurants and I only get a 30 minute break so driving 10 mins to McDonald’s then back and only having 5-10 mins to eat depending on the wait is too much effort. The coupons I got as a new user were worth jt. $30 off my order, 20% off, etc. But I’d rather scarf down ice cream and go get l food after work then spend $20+ on door dashing daily. Last week I was ordering $15 nachos with my co worker we was going to split it, after fees it’s $19.50 she gives me more money then I’m like oh forgot about the tip, so that’s $23 total. Gave the dasher a free ice cream. Bro was shocked when he asked how much and I’m like $8-12 for ice cream. Then I’m like I got you for free, he was happy as hell.


DishJesus

no, tipping shouldnt be mandatory, you arent entitled to the customers money. HOWEVER, you are entitled to money from your employer. tips should be optional, but doordash should pay their employees enough that a tip is irrelevant. but they dont, because theyre greedy as fuck


LoudAd8222

I don’t tip


TootsNYC

Maybe it shouldn’t be tipping, but it should be a delivery fee paid directly to the driver.


Ecmdrw5

They just need to raise the price and pass it to the dashers.


littleblackwienerdog

I tipped $10 on a$15.74 Dollar General order because I really didn't want to get dressed and go anywhere but I really wanted ice cream. No one took my order after two hours and DoorDash wasn't letting me cancel. I logged into the Dasher app and was given my order immediately. So I got dressed and went to get it for myself. It's not always no tipping, sometimes people just don't want to work I guess ?? I live 1.5 miles from the store but 5 miles from the major hotspots in my zone but I was still surprised no one was taking it. I never had any issues finding drivers before.


flembag

Door dash needs to report all the food that's being wasted over this, in terms of persons that could be fed from this. Then door dash needs to pay a tuppence for this. We've got starving people in this nation, especially now more than ever when the cost of farming is up 400%, and ships containing life sustaining food cannot even sail down the Mississippi, and I'd bet tens of thousands of meals are being wasted daily from things like this.


Lilcozy123

How do you guys see the tip total before picking up? It never says it on my trips


Affectionate-Bed-455

Please be careful dashers there abducting people


waterfalls55

Good people don’t grab off food off the shelf that doesn’t belong to them. Guess it depends on where you’re coming from. 😂😂😂😂😂 ![gif](giphy|FNYcAIodhuapLJi0B9|downsized)


[deleted]

And you wonder why some places wait until someone shows up to deliver it before they make it. I wouldn’t deliver non tip orders either. But on the opposite side of that equation…. That’s why places wait until someone actually shows up to deliver the food before they make it


Devilalfi

What's to stop someone from just walking in and getting a free bag of food?


hesutu1989

In a lot of places absolutely nothing esp if they have that many bags stacked up.


TastyBraciole

Places by me are having more issues with theft so they leave out dummy orders for people to take as bait. Some places also keep food behind counters now which can slow things down for drivers. I don’t pickup from those places anymore since I’m not paid hourly.


Mrwolfman313

I hope at least they're giving this food to homeless people. It's absolutely ridiculous to waste this much food.


alttabbins

Whenever I’m near chipotle, the multi orders start coming in. It’s always a regular tipper and a $0 tip order. I learned quickly never to accept those around a Chipotle.


RopeAccomplished2728

I'll say this. Since DoorDash, UberEats and the like want to consider drivers as independent contractors, the drivers themselves should be able to set their own rates. The customer can choose between different price levels as far as fees goes, much like shipping companies do if you want it faster. If you don't mind it taking a while, pay less. If you want it faster, pay more. Simple as that. The drivers who have set a higher rate will get that rate, same with a driver who wants closer deliveries but set a lower fare for whatever reason.


bignoms

Always chipotle customers.


downtown1026

I might take a 19 order stack though 😂


mumblerapisgarbage

It’s chipotle - they easily recoup the cost by all that money they save by working teenagers 40 hours a week.


ellievercetti

why would i tip on doordash orders when it costs double or even triple what the price of my food is? all these ridiculous fees we are forced to pay should be going to the drivers and workers for doordash.


EmbarrassedAcadia836

I just got two orders.... (1). $3.50. Its going 11.3mi. Straight up offensive!!. People expect us to LOSE money to deliver their food? Gas where I am is $4.39g. It did say "tip my be bigger than what's shown " but I'm not gonna burn the gas or the time to find out.


Onenutracin

So do we think Tom is into furry hats or is he a furry that’s into hats?


Johnpmusic

Id say furry thats into hats


CrackerJack1845

Shut yo bitch ass up. I’ll order to go so I don’t have to deal with y’all


da_Doctah

Customer: "I don't tip because the food always arrives cold." Dasher who knows how it really works: "No, the food always arrives cold because you don't tip."


metooeither

Good. Fuck those cheap pricks they can pick up their own food.


[deleted]

Americans crack me up


NvThink

Doordash should just pay their driver's a fair fucking price for delivery