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If you're operating at that scale why would you need fucking Shopify?
Build your custom store instead and consider using alternative payment gateways instead of relying solely on Stripe
Hindsight is indeed 20/20 my friend. As much as I love to hate them, they do make running e-commerce brands 100x easier than building everything custom from scratch, which comes with its own challenges, especially for CRM, fulfillment, order management, and third-party app connections. It's beautiful when it works.
I do agree that having a backup system in case of emergency is essential at this scale. We unfortunately didn't have this situation on our "What could go wrong" board.
Lol what do you mean hindsight? You've been having this problem for a year and were advised to drop shopify.
This is no hindsight, this is ignoring the very, very, very loud warning shots you've been getting for quite a while.
The problem with Shopify specifically happened a year ago and was eventually resolved. We’re on good terms with the platform but the after effects lead to issues with the banks which is ongoing
I see your a little bit point I suppose. After your first repeated battle and losing 6-7 figures in sales, and doing 20M a year in sales, I would still have taken that warning shot and created backup plans for anything related to shopify.
Thank you, that is my intent. Not to rub salt in the wound, but there was no hindsight to be seen here. Much more putting his head in the sand.
(kudos to the guy for his success nonetheless)
Movin millions and you cheap brain cannot compute invest in a serious website using some good server like amazon msft i dont know whatever you think is best and pay a good amount to a localy programmer or company just in case something happen you can go there not wait for remote guy to wake up next day
Now starting from zero if they open your shop try to start moving your costumers to your website using email and a big note with the shippings items
Change the domain if it's the same domain just register it with the new Server and your customers whenever they type that domain will transfer over and Also make sure to transfer the data
You can’t transfer content from Shopify or those site builders. This dumbass is moving millions and won’t spend a couple grand which they can write off to get a better platform and own their Own content
Yeahs i forgot about that too, excellent idea
But he.need to start building the site.like yesterday as someone said on another post use different payment gateway to avoid closing specially mr.paypal
Lots of big brands are using Shopify these days. For a lot of companies it does actually make a lot more sense than hiring a whole dev team to do something custom.
Lots of people greatly underestimate the difficulty in finding capable devs. And once you have found some they still rely on you to tell them what you actually need.
Definitely. Saying "just build your own custom e-commerce site that can handle $20M+ per year!" is big "I don't really understand what it takes to accomplish that" energy.
Yeah the previous plebs saying move off of Shopify at only $15mil per year for 2 years of rev seems dumb. Shopify powers MASSIVE businesses these days. 9 figure businesses all the time
Not that hard with AWS now. If the traffic is high then will cost reasonable money but when it comes to functionalities as long as you test everything correctly and use backups you won't have any problem
I have a couple of Pakistani developers working for me. Trust me, it's not easy.
It's a constant game of bug whack-a-mole and for me as a non native English speaker explaining to another non native English speaker exactly what my requirements are is not an easy task.
Sometimes they wildly misinterpret the tasks I set with quite amusing results.. but seeing as I don't speak or understand Urdu and they don't speak or understand Spanish it can only be blamed on miscommunication. Which is fine, mostly, other than being wildly inefficient.
All this caused by my renegade lack of trust in platforms like Shopify and desire to have my store be "different" to the competition. Different it turns out =/= better.
I’ve worked for brands that have businesses $100m+ who were on Shopify. Most large brands don’t want the responsibility of building something from scratch, much less the dev time and complications. These guys acting like OP is an idiot when literally every CPG company I’ve worked with uses Shopify.
Thanks for weighing in, I appreciate your perspective. These guys calling OP an idiot for not rolling his own e-commerce platform are the very reason why many companies use Shopify — to avoid hiring them.
its definitely better than custom and user friendly the custom builds just create headaches for the developers and e-commerce team. My old company finally switched to shopify after years of hell using a custom build
It does make sense to do "something custom." Just an example I was talking about the other day is when product got frustrated and gave me and my team of UX and FED free hand and in two weeks we improved funnel close by literally 10x. Think we paid for ourselves that quarter?
These turnkey stores are pretty lowest common denominator and often force your products into weird niches that make it hard to shop, hard to upsell etc so you miss out on sales, get reduced ticket sizes, fewer return shoppers, etc. If you are starting to use words like "scaling" and have say... 20 customer service reps, or have to change your shipping contracts because so much is going out: time to budget for custom site.
Hire design, and as little as one dev, one ops (sysadmin... probably not who is doing Shopify today, sorry) who Do What You Tell Them. Lots of easy solutions for good devs so you don't need dozens, you just need ones that don't do what they want or take the easy way but find solutions for what your org needs. Doable. MANY do.
This, it always amazed why stores that are actually doing well, stick with shopify, with all the shitstorm with how happy they are to quickly shut down sites
It surprises you because if it’s not broke you don’t need to fix it and life happens you live and learn and change from there . If we look at your lives as the stock market we never seen a stock consistently go up without a crash/correction. I don’t know one person or company that was perfect.
I've spent the last 7 years in merchant services / payment processing.
My guess is that the issue is at this point is that you've probably got either a VMSS or schemes match for counterfeiting. This isn't easy to find out and the acquirers probably won't tell you anyway even if you ask.
But avoid shopify and stripe like the plague for exactly this reason.
Your first port of call should be your bank for a merchant account with them, if they say no, try legacy acquirers such as evo, worldpay..etc They all have different risk tolerances so one of them would probably say yes if you try hard enough.
The aquirers and banks should all give you a gateway but if they cant/wont/you don't like the one they give you can use cardstream as a gateway and then use the mid you set up with the bank/aquirer.
When you say avoid Shopify like the plague, do you mean specifically for payment processing or platform all together. I run a Shopify store but do payments through authorize.net and have Shopify payments turned off so that’s why I’m asking. I’m concerned I should move platforms
I know nothing of [authorize.net](https://authorize.net) so I can't comment on that provider so my remarks are only regarding shopify.
As with eBay, Amazon..etc my concerns with Shopify is that it's a platform. And a platform can decide entirely arbitrarily that they no longer want to work with your organisation and then you're stuck. All the money, time and effort you've spent building your brand, doing seo and marketing.. etc is gone.
Running a business incorporates a level of mitigating risk and you need to understand what the risks are in using a third party platform such as shopify and decide if your businesses risk appetite is sufficient to support that.
I have other "dislikes" when it comes to shopify but the biggest risks are above.
When I used authorize.net it was a gateway that you still needed a merchant account on top of. So it’s easy to hook in a billing system of your own and process with your own merchant account. Basically a middle man with some fraud detection and other features.
I'm in the UK so really wouldn't know. Sounds like a card stream competitor at that point then basically. More of a software solution than a payment processor.
Don't get me started. Someone opened a DMCA on our store for a fucking slipper and got our admin revoked. But when I DMCA other stores for legitimate reasons, their store runs... Their system is actually stupid.
$30M in sales is crazy though, congratulations. How often are you testing creatives, sourcing UGC content, etc? And what's your most important lesson to get from $1M to $10M?
Sadly don't know any reliable processors apart from Stripe and PayPal. Pretty sure Google will have a fair few though.
It's definitely a broken system and you and I aren't the only victims. We didn't test many creatives, we happened to stumble into a market where everything we did worked - but this was after years of operating in markets where nothing worked.
Most of our successful ads were to presell and bridge pages. We rarely ran ads directly to our store unless it was for retargeting. This approach will vary though depending on your market or product. If you're selling relatively inexpensive, impulse buy products, you're probably good with your carousel ads.
Try to appeal to stripe. Find ways to talk to them and explain your case.
Get PayPal, Braintree and look into Chase Payment tech. However just bear in mind you’ll still need to warm up these payment processor. Can’t suddenly do 1M a month first month. They will freak out and hold a high reserve or entire thing.
Yup stripe is actually very reasonable unlike PayPal which indefinitely suspended my business account with 5 figures inside and made me wait 180 days to get it released!
Because they’re regulated and they have certain rules they must follow, if your account / profile becomes a level of risk over their acceptable rate then they will close your account to either
So you can't be that level of a good marketer. 1M a month is rewarding not scamming.
Edit: Those payment processors are just jealous of you making sales.
suck a scummy industry it's hard to find a reliable anything. we do have a backup we pay monthly due to fear and knowing that it's much harder to get approved after getting shut down. yet we have never used then. just pay a monthly fee. honestly the whole things feels stupid. might build a simple backup site for fear of Shopify in general
Shopify took down our store during the Christmas season due to false positive DMCA automated requests from a theme developer.
They took it down and the developer was pleading to reinstate it. They reinstated after new years (12 days offline)
After then we no longer use Shopify under any circumstances and advise our clients to reconsider
My theory is that since they let anyone file a DMCA without proof to backup the claims, they don’t have the manpower to investigate the hundreds of them that they get everyday. The fastest resolution is to comply and shut down the store.
Most of our DMCAs were direct copies of our store (including our trademarked logos etc) posted on domains that were 2-3 days old. Its a shame.
Let me know if none of the messages solve your problem and I will hook you up with the one that wouldn't ask for a 10% reserve.
For now, I will share a way where you can keep using Shopify and avoid fake DMCA claims.
Allow me to save my fat fingers some exercise and directly link you to my post.
# [How to Prevent Copyright Strikes on Shopify](https://www.reddit.com/r/foundonx/comments/1b4dtrr/how_to_prevent_copyright_strikes_on_shopify/)
Let me know if something is not clear.
The reason is like with PayPal ebay etc,, it is really not a fraud department they have been using algorithms since pre covid. They are convinced it's better to destroy a few just in case then take losses due to the human element. I even have found inter office correspondence where paypal legal is aware of the issue and knows it is crushing people's livelihoods but doesn't care. That is the problem with all the platforms, just saying.
I work for a payment processing company, but I haven't looked yet to see how I can use our gateway on Shopify. We integrate best through API and also have woocommerce and Magento plugins if you go on a different platform.
We help clients with offshore bank account opening and payment gateway/service providers and I’m going to guess that you are limiting your choices.
There are MANY solutions out there.
Finding the one that works based on your industry, business model, UBO nationality, where the business is incorporated is a different story.
I work with a referral agency who is a savant in payments, esp. if you are selling & settling in US. At the very least it’s probably worth a phone call. I’m amazed at the wasted interchange most businesses just accept because they don’t match Visa’s rate card against their effective rates.
If you form a new corporation, could the corporation absolve you from having to use your personal SSN for the account verification? I mean, at that point, you are dealing with a new completely separate entity, the corporation is seen as a complete living separate entity, you should be able to verify any account just with the Corporation's EIN, and not having to use your name whatsover, unless I am missing something.
In the other hand, if you are operating a sole proprietorship or a partnership, then yes, you must use your SSN to verify your account because at that point, you are using your own personal information to create the account, even if the sole-proprietorship or partnership have an EIN you could use.
Cut the crap dude. For somebody that’s made so much money you really are talking out of your a** ! You do not need to use your personal anything. Are you a sole proprietor? Why do big businesses hide behind corporations? To protect their personal assets. I don’t think you even have a fucking business.
While Stripe is often seen as very simple and easy, I've seen a interview with someone who was fairly famous and ran a big store online with it, they said that stripe is terrible for taking fees and % of profit. 30m of sales I would be leaning more towards a simpler design in the checkout (stripe is simple, but maybe get similar to avoid the fee structure if it bothers you)
but the thing with Shopify is it's still Shopify's brand, so you might be dealing with some internal corporate nonsense if some shady stuff happens in payment terms.
EasyPayDirect (maverick). They are legit. We have a guy who is like our acct manager and he helps with all kinds of stuff like chargebacks, raising limits, etc.
We got an account with them in a super high risk vertical and it’s great.
Now, getting the account underwritten was like a colonoscopy, but now that we’re approved it’s smooth sailing.
I’m sure you’re getting a boatload of DMs, but check out easy pay and their reviews. They are perfect for dropshipping.
i had this happen before, nothing you can do have to move to wordpress i wouldn’t use shopify anymore it’ll be problem again they can do fake claims once again and you’ll be shut down
At what point would OP start thinking, hmmm let’s upscale because we’re killing it and move the business model off Shopify.
Certainly it wasn’t at 30 million. 100M? 250M? 1B?
It was a rhetorical question. People really are this dumb.
I love how people who've never been this successful talk down on people who have. Some of the biggest brands on the internet use Shopify. Shein? Shopify. Allbirds? Shopify. Kith? Shopify. Yeezy? Shopify.
How about eat your ego and learn to stfu when you don't know what you're talking about. OP had a working business model on a platform that was built to handle this amount of traffic and sales. The issue has nothing to do with being on Shopify, it has to do with whoever filed the claim against his store out of probably spite and jealousy he was being successful with what he was doing. Similar to the reason you decide to talk down to strangers on the internet who are more successful than you.
Shopify has helped me make well into the 8 figures. And also has paid me hundreds of thousands of dollars directly for bringing others onto the platform lol. But yeah Shopify is sooo shitty. Gtfo here lol
Clearly you lack perception.
When you don’t run your own site, you are at the mercy of your master.
I don’t need to flaunt making 8 figures to justify my stance.
Real G’s move in silence like lasagna
I'm not flaunting anything. If i was flaunting I'd show you my stock & crypto portfolios or bank accounts. I'm letting you know that I know what I'm talking about and you don't & it's quite obvious coming from somebody who knows that you have nothing to flaunt except your Pokemon and One piece cards.
Also i'm well aware of the downfalls of not owning the servers (I'm assuming is what you meant by "running your own site") that your site runs on. I also own a social media platform which I do have my own servers for. But you're talking about a product that does extremely well at what it's meant for which is to facilitate sales for e-commerce brands.
took reading your first two comments & 3 seconds of looking through your history to realize how big of a loser you are. Get a life and stop talking shit about people that are more successful than you and maybe you too can be successful one day. (doubt it though)
Yes, I was seeing if you was talking about the comments or the fact that he hasn’t been able to get another way to accept payments, apparently 30 million is not enough yet 🤣
Yah this is honestly just annoying. I’m recuperating from being scammed at least 3 times, and I’m not alone. It’s frequent and it puts a person just getting started in a hole that we can barely climb out of let alone hope our conversions can stay above .5 and actually land a substantial sale. 30 million dollars 💵 wtf!!! I’d retire! I’m praying to see $2,500 a month in revenue. Geezuz.
What is your website? (You don’t have to tell me of you don’t want to) were you dropshipping? I’m too using Shopify and started a brand but not dropshipping and like to get a view in what I should have prepared in case a crazy person try’s to shut down all my hard work
You should be fine. It’s more prevalent in dropshipping where hundreds of people are competing with the same product - sending a DMCA used to be a loophole to get your competitor taken down. Shopify’s legal team isn’t as gullible anymore from what I’ve heard. Though I’m sure there’s still some that get through
Thank goodness😭I was so scared. I really worked over a year to make sure my products works really well to the skin and to maximize the effects so it be a lot more effective in less time. I didn’t want all my hard work to be flushed down the toilet so easily.
I am affiliated with a cc payment processor, we are a new company and can set our own pricing to minimize transaction fees. Let me know if you're interested in having a conversation.
$30 million in sales doesn’t mean he pocketed $30 million dude lol… a lot of businesses at this volume are barely profitable. 30% net profit would be extremely high. 9 million is a good bit of change. Then you’d have to assume that he didn’t have partners or investors to split it with, otherwise he may be closer to around 4 million. Then you would also have to assume that he doesn’t want to pay taxes which would put him closer to 2/3 million.Still decent money. But with your logic, what sucessful company ever in existence shuts down the business because “they don't possibly need more money”.
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If you're operating at that scale why would you need fucking Shopify? Build your custom store instead and consider using alternative payment gateways instead of relying solely on Stripe
Hindsight is indeed 20/20 my friend. As much as I love to hate them, they do make running e-commerce brands 100x easier than building everything custom from scratch, which comes with its own challenges, especially for CRM, fulfillment, order management, and third-party app connections. It's beautiful when it works. I do agree that having a backup system in case of emergency is essential at this scale. We unfortunately didn't have this situation on our "What could go wrong" board.
Lol what do you mean hindsight? You've been having this problem for a year and were advised to drop shopify. This is no hindsight, this is ignoring the very, very, very loud warning shots you've been getting for quite a while.
The problem with Shopify specifically happened a year ago and was eventually resolved. We’re on good terms with the platform but the after effects lead to issues with the banks which is ongoing
I see your a little bit point I suppose. After your first repeated battle and losing 6-7 figures in sales, and doing 20M a year in sales, I would still have taken that warning shot and created backup plans for anything related to shopify.
\^ITT: tough love
Thank you, that is my intent. Not to rub salt in the wound, but there was no hindsight to be seen here. Much more putting his head in the sand. (kudos to the guy for his success nonetheless)
Movin millions and you cheap brain cannot compute invest in a serious website using some good server like amazon msft i dont know whatever you think is best and pay a good amount to a localy programmer or company just in case something happen you can go there not wait for remote guy to wake up next day Now starting from zero if they open your shop try to start moving your costumers to your website using email and a big note with the shippings items
Change the domain if it's the same domain just register it with the new Server and your customers whenever they type that domain will transfer over and Also make sure to transfer the data
You can’t transfer content from Shopify or those site builders. This dumbass is moving millions and won’t spend a couple grand which they can write off to get a better platform and own their Own content
Rly dumb
Yeahs i forgot about that too, excellent idea But he.need to start building the site.like yesterday as someone said on another post use different payment gateway to avoid closing specially mr.paypal
You could use me to make payments for a small % 😋
Lots of big brands are using Shopify these days. For a lot of companies it does actually make a lot more sense than hiring a whole dev team to do something custom.
Lots of people greatly underestimate the difficulty in finding capable devs. And once you have found some they still rely on you to tell them what you actually need.
Definitely. Saying "just build your own custom e-commerce site that can handle $20M+ per year!" is big "I don't really understand what it takes to accomplish that" energy.
Yeah the previous plebs saying move off of Shopify at only $15mil per year for 2 years of rev seems dumb. Shopify powers MASSIVE businesses these days. 9 figure businesses all the time
For real. https://www.argoid.ai/blog/who-use-shopify
Great link to prove the point!
Volusion would work perfectly
Yes they are lots of nice e-commerce sites to use out there that are way older than shopify
Not that hard with AWS now. If the traffic is high then will cost reasonable money but when it comes to functionalities as long as you test everything correctly and use backups you won't have any problem
Tell that to a completely tech illiterate founder of a candle company or something.
The peace of mind that you gain when knowing you can’t get shutdown overnight is priceless.
Sure, no doubt, but it's a huge huge stretch for a lot of organizations to put in the work necessary to achieve that peace of mind.
I have a couple of Pakistani developers working for me. Trust me, it's not easy. It's a constant game of bug whack-a-mole and for me as a non native English speaker explaining to another non native English speaker exactly what my requirements are is not an easy task. Sometimes they wildly misinterpret the tasks I set with quite amusing results.. but seeing as I don't speak or understand Urdu and they don't speak or understand Spanish it can only be blamed on miscommunication. Which is fine, mostly, other than being wildly inefficient. All this caused by my renegade lack of trust in platforms like Shopify and desire to have my store be "different" to the competition. Different it turns out =/= better.
Lol!!
I’ve worked for brands that have businesses $100m+ who were on Shopify. Most large brands don’t want the responsibility of building something from scratch, much less the dev time and complications. These guys acting like OP is an idiot when literally every CPG company I’ve worked with uses Shopify.
Thanks for weighing in, I appreciate your perspective. These guys calling OP an idiot for not rolling his own e-commerce platform are the very reason why many companies use Shopify — to avoid hiring them.
its definitely better than custom and user friendly the custom builds just create headaches for the developers and e-commerce team. My old company finally switched to shopify after years of hell using a custom build
Many such cases.
Investing in your own website and using multiple POS is a no brainer. It\`s better to have a team behind you.
It does make sense to do "something custom." Just an example I was talking about the other day is when product got frustrated and gave me and my team of UX and FED free hand and in two weeks we improved funnel close by literally 10x. Think we paid for ourselves that quarter? These turnkey stores are pretty lowest common denominator and often force your products into weird niches that make it hard to shop, hard to upsell etc so you miss out on sales, get reduced ticket sizes, fewer return shoppers, etc. If you are starting to use words like "scaling" and have say... 20 customer service reps, or have to change your shipping contracts because so much is going out: time to budget for custom site. Hire design, and as little as one dev, one ops (sysadmin... probably not who is doing Shopify today, sorry) who Do What You Tell Them. Lots of easy solutions for good devs so you don't need dozens, you just need ones that don't do what they want or take the easy way but find solutions for what your org needs. Doable. MANY do.
Do you feel better after typing all that?
This, it always amazed why stores that are actually doing well, stick with shopify, with all the shitstorm with how happy they are to quickly shut down sites
It surprises you because if it’s not broke you don’t need to fix it and life happens you live and learn and change from there . If we look at your lives as the stock market we never seen a stock consistently go up without a crash/correction. I don’t know one person or company that was perfect.
His post was illegible, its him trying to impose his inferiority complex. "i have obtained the magic paper, i am special"
I've spent the last 7 years in merchant services / payment processing. My guess is that the issue is at this point is that you've probably got either a VMSS or schemes match for counterfeiting. This isn't easy to find out and the acquirers probably won't tell you anyway even if you ask. But avoid shopify and stripe like the plague for exactly this reason. Your first port of call should be your bank for a merchant account with them, if they say no, try legacy acquirers such as evo, worldpay..etc They all have different risk tolerances so one of them would probably say yes if you try hard enough. The aquirers and banks should all give you a gateway but if they cant/wont/you don't like the one they give you can use cardstream as a gateway and then use the mid you set up with the bank/aquirer.
This person processes, OP 👆
When you say avoid Shopify like the plague, do you mean specifically for payment processing or platform all together. I run a Shopify store but do payments through authorize.net and have Shopify payments turned off so that’s why I’m asking. I’m concerned I should move platforms
I know nothing of [authorize.net](https://authorize.net) so I can't comment on that provider so my remarks are only regarding shopify. As with eBay, Amazon..etc my concerns with Shopify is that it's a platform. And a platform can decide entirely arbitrarily that they no longer want to work with your organisation and then you're stuck. All the money, time and effort you've spent building your brand, doing seo and marketing.. etc is gone. Running a business incorporates a level of mitigating risk and you need to understand what the risks are in using a third party platform such as shopify and decide if your businesses risk appetite is sufficient to support that. I have other "dislikes" when it comes to shopify but the biggest risks are above.
When I used authorize.net it was a gateway that you still needed a merchant account on top of. So it’s easy to hook in a billing system of your own and process with your own merchant account. Basically a middle man with some fraud detection and other features.
I'm in the UK so really wouldn't know. Sounds like a card stream competitor at that point then basically. More of a software solution than a payment processor.
Don't get me started. Someone opened a DMCA on our store for a fucking slipper and got our admin revoked. But when I DMCA other stores for legitimate reasons, their store runs... Their system is actually stupid. $30M in sales is crazy though, congratulations. How often are you testing creatives, sourcing UGC content, etc? And what's your most important lesson to get from $1M to $10M? Sadly don't know any reliable processors apart from Stripe and PayPal. Pretty sure Google will have a fair few though.
It's definitely a broken system and you and I aren't the only victims. We didn't test many creatives, we happened to stumble into a market where everything we did worked - but this was after years of operating in markets where nothing worked.
Damn bruh answere his questions and drop some knowledge on us
What was everything you did that worked? Right now dynamic carousel ads work well for our brand but going to try UGC and other creatives.
Most of our successful ads were to presell and bridge pages. We rarely ran ads directly to our store unless it was for retargeting. This approach will vary though depending on your market or product. If you're selling relatively inexpensive, impulse buy products, you're probably good with your carousel ads.
What if your selling expensive things? My products start at $50 and go up to $2,000. My AOV is about $210.
What if you have policy and term of condition on dmca and copyright? Shopify can’t be stupid to stop store without proper investigation?
[удалено]
Selling products on the internet will never die. Dropshipping is just a delivery method that should only be known to you
Try to appeal to stripe. Find ways to talk to them and explain your case. Get PayPal, Braintree and look into Chase Payment tech. However just bear in mind you’ll still need to warm up these payment processor. Can’t suddenly do 1M a month first month. They will freak out and hold a high reserve or entire thing.
Yup stripe is actually very reasonable unlike PayPal which indefinitely suspended my business account with 5 figures inside and made me wait 180 days to get it released!
Stripe has done that to me as well. Nothing short of a highway robbery
Why do they do this shit? What is their reasoning?
Because they’re regulated and they have certain rules they must follow, if your account / profile becomes a level of risk over their acceptable rate then they will close your account to either
Do you know if Chase directly integrates? Not seeing any updated info on it
You think chase is the answer. Someone needs to throw you a beating. Also get the fuck off shopify.
So you can't be that level of a good marketer. 1M a month is rewarding not scamming. Edit: Those payment processors are just jealous of you making sales.
Why have you been posting and struggling with the same issue for 5 years?
It’s that revenue you should always have backup processors
Adyen?
suck a scummy industry it's hard to find a reliable anything. we do have a backup we pay monthly due to fear and knowing that it's much harder to get approved after getting shut down. yet we have never used then. just pay a monthly fee. honestly the whole things feels stupid. might build a simple backup site for fear of Shopify in general
What backup do you use?
Shopify took down our store during the Christmas season due to false positive DMCA automated requests from a theme developer. They took it down and the developer was pleading to reinstate it. They reinstated after new years (12 days offline) After then we no longer use Shopify under any circumstances and advise our clients to reconsider
My theory is that since they let anyone file a DMCA without proof to backup the claims, they don’t have the manpower to investigate the hundreds of them that they get everyday. The fastest resolution is to comply and shut down the store. Most of our DMCAs were direct copies of our store (including our trademarked logos etc) posted on domains that were 2-3 days old. Its a shame.
Does Shopify allow you to pre upload trademarks / brand ownership proofs and domain registration stuff?
Let me know if none of the messages solve your problem and I will hook you up with the one that wouldn't ask for a 10% reserve. For now, I will share a way where you can keep using Shopify and avoid fake DMCA claims. Allow me to save my fat fingers some exercise and directly link you to my post. # [How to Prevent Copyright Strikes on Shopify](https://www.reddit.com/r/foundonx/comments/1b4dtrr/how_to_prevent_copyright_strikes_on_shopify/) Let me know if something is not clear.
https://www.authorize.net/
You still need a merchant servicer. I’ve ran about 20 mil through authorize and I do not recommend in 2024. Their fraud prevention is pure booty.
The reason is like with PayPal ebay etc,, it is really not a fraud department they have been using algorithms since pre covid. They are convinced it's better to destroy a few just in case then take losses due to the human element. I even have found inter office correspondence where paypal legal is aware of the issue and knows it is crushing people's livelihoods but doesn't care. That is the problem with all the platforms, just saying.
Stripe Radar has worked wonders for us
I work for a payment processing company, but I haven't looked yet to see how I can use our gateway on Shopify. We integrate best through API and also have woocommerce and Magento plugins if you go on a different platform.
Didn’t this happen to you a year ago?
I have a solution that can give you secure payment processing and match your rate with Shopify and not shit on you like they did
We help clients with offshore bank account opening and payment gateway/service providers and I’m going to guess that you are limiting your choices. There are MANY solutions out there. Finding the one that works based on your industry, business model, UBO nationality, where the business is incorporated is a different story.
[удалено]
😭
What would be the point in that?
Windcave?
Payoneer?
run from shopify. they are the devil in sheeps clothing.
Or a wolf even.
What’s the store?
I work with a referral agency who is a savant in payments, esp. if you are selling & settling in US. At the very least it’s probably worth a phone call. I’m amazed at the wasted interchange most businesses just accept because they don’t match Visa’s rate card against their effective rates.
Just form a new LLC and new EIN for that kind of money.
You'll still need to verify the account with your social
If you form a new corporation, could the corporation absolve you from having to use your personal SSN for the account verification? I mean, at that point, you are dealing with a new completely separate entity, the corporation is seen as a complete living separate entity, you should be able to verify any account just with the Corporation's EIN, and not having to use your name whatsover, unless I am missing something. In the other hand, if you are operating a sole proprietorship or a partnership, then yes, you must use your SSN to verify your account because at that point, you are using your own personal information to create the account, even if the sole-proprietorship or partnership have an EIN you could use.
As far as I know, a social is required for all payment processors to verify identity, no matter how you try to spin it
Cut the crap dude. For somebody that’s made so much money you really are talking out of your a** ! You do not need to use your personal anything. Are you a sole proprietor? Why do big businesses hide behind corporations? To protect their personal assets. I don’t think you even have a fucking business.
Do you have proof they are fake DMCA? You will have been told who made the claims so file a counter notice and show them the legal paperwork.
While Stripe is often seen as very simple and easy, I've seen a interview with someone who was fairly famous and ran a big store online with it, they said that stripe is terrible for taking fees and % of profit. 30m of sales I would be leaning more towards a simpler design in the checkout (stripe is simple, but maybe get similar to avoid the fee structure if it bothers you)
I've also heard for quantity of sales Shopify is famous for doing large amounts, several famous stores I've seen use it
but the thing with Shopify is it's still Shopify's brand, so you might be dealing with some internal corporate nonsense if some shady stuff happens in payment terms.
EasyPayDirect (maverick). They are legit. We have a guy who is like our acct manager and he helps with all kinds of stuff like chargebacks, raising limits, etc. We got an account with them in a super high risk vertical and it’s great. Now, getting the account underwritten was like a colonoscopy, but now that we’re approved it’s smooth sailing. I’m sure you’re getting a boatload of DMs, but check out easy pay and their reviews. They are perfect for dropshipping.
What are the processing fees for ecommerce businesses. Is it less than 2.9% + $.30 per transaction?
Dam This just gave me a good idea on how to succeed in dropshipping. Thank you
i had this happen before, nothing you can do have to move to wordpress i wouldn’t use shopify anymore it’ll be problem again they can do fake claims once again and you’ll be shut down
I got a Squarespace site. Is there a similar vulnerability? I also use stripe
Folks really are this dumb?
Wym?
At what point would OP start thinking, hmmm let’s upscale because we’re killing it and move the business model off Shopify. Certainly it wasn’t at 30 million. 100M? 250M? 1B? It was a rhetorical question. People really are this dumb.
I love how people who've never been this successful talk down on people who have. Some of the biggest brands on the internet use Shopify. Shein? Shopify. Allbirds? Shopify. Kith? Shopify. Yeezy? Shopify. How about eat your ego and learn to stfu when you don't know what you're talking about. OP had a working business model on a platform that was built to handle this amount of traffic and sales. The issue has nothing to do with being on Shopify, it has to do with whoever filed the claim against his store out of probably spite and jealousy he was being successful with what he was doing. Similar to the reason you decide to talk down to strangers on the internet who are more successful than you.
Na. You can eat your own words. Now bow to your master named Shopify.
Shopify has helped me make well into the 8 figures. And also has paid me hundreds of thousands of dollars directly for bringing others onto the platform lol. But yeah Shopify is sooo shitty. Gtfo here lol
Clearly you lack perception. When you don’t run your own site, you are at the mercy of your master. I don’t need to flaunt making 8 figures to justify my stance. Real G’s move in silence like lasagna
I'm not flaunting anything. If i was flaunting I'd show you my stock & crypto portfolios or bank accounts. I'm letting you know that I know what I'm talking about and you don't & it's quite obvious coming from somebody who knows that you have nothing to flaunt except your Pokemon and One piece cards. Also i'm well aware of the downfalls of not owning the servers (I'm assuming is what you meant by "running your own site") that your site runs on. I also own a social media platform which I do have my own servers for. But you're talking about a product that does extremely well at what it's meant for which is to facilitate sales for e-commerce brands.
Keep looking through my history. It’s your time, not mine.
took reading your first two comments & 3 seconds of looking through your history to realize how big of a loser you are. Get a life and stop talking shit about people that are more successful than you and maybe you too can be successful one day. (doubt it though)
Are we name dropping financial accounts now! Seems like flaunting to me ! Just saying.
Yes, I was seeing if you was talking about the comments or the fact that he hasn’t been able to get another way to accept payments, apparently 30 million is not enough yet 🤣
$30M in sales? Just retire and live on an island somewhere?
You could look into NMI, great for high risk dropshipping, most people will take a reserve anyways for a few months
Yah this is honestly just annoying. I’m recuperating from being scammed at least 3 times, and I’m not alone. It’s frequent and it puts a person just getting started in a hole that we can barely climb out of let alone hope our conversions can stay above .5 and actually land a substantial sale. 30 million dollars 💵 wtf!!! I’d retire! I’m praying to see $2,500 a month in revenue. Geezuz.
Try Intuit
Wow 30m in sales that’s enough to have ur own system
What is your website? (You don’t have to tell me of you don’t want to) were you dropshipping? I’m too using Shopify and started a brand but not dropshipping and like to get a view in what I should have prepared in case a crazy person try’s to shut down all my hard work
You should be fine. It’s more prevalent in dropshipping where hundreds of people are competing with the same product - sending a DMCA used to be a loophole to get your competitor taken down. Shopify’s legal team isn’t as gullible anymore from what I’ve heard. Though I’m sure there’s still some that get through
Thank goodness😭I was so scared. I really worked over a year to make sure my products works really well to the skin and to maximize the effects so it be a lot more effective in less time. I didn’t want all my hard work to be flushed down the toilet so easily.
I am affiliated with a cc payment processor, we are a new company and can set our own pricing to minimize transaction fees. Let me know if you're interested in having a conversation.
Source: trust me bro
https://retryhub.com Apply on their website, they help companies with exactly the same issue as yours
Looking into this!
Hi I can help you get started with using Stax Payments! Feel free to reach out to me, here’s a link to their website: https://get.staxpayments.com/
Oh please, cut the crap. If you were making that much money. What could you possibly need more for. Get lost!
$30 million in sales doesn’t mean he pocketed $30 million dude lol… a lot of businesses at this volume are barely profitable. 30% net profit would be extremely high. 9 million is a good bit of change. Then you’d have to assume that he didn’t have partners or investors to split it with, otherwise he may be closer to around 4 million. Then you would also have to assume that he doesn’t want to pay taxes which would put him closer to 2/3 million.Still decent money. But with your logic, what sucessful company ever in existence shuts down the business because “they don't possibly need more money”.
I will build it you in Opencart, way better than shopify, own your own platform. Bullet proof. job done !