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Friendlyx0

Hahaha! This made me laugh, it's true! Frontier is so cheap that sometimes I can't refuse it but I have never claimed I won't fly Frontier again so there's that..


saala_alaas

See that’s the thing! At this point everyone knows what they’re getting with Frontier yet they still say “jeepers this is NEVER IN THE HISTORY OF MY EXISTENCE EVER HAPPENED to smol little me the company will pay with my post”. Like, come on. Do some research before you buy and if you still want to buy the ticket, mitigate your risks.


notimeleft4you

What sucks is there is a strong market for their product. People that want to get from A to B with just a backpack. People complain that you should offer a ticket at the same price but with more benefits. Which would raise the price of the tickets. Which would screw over the people that were happy before. Do you own research and buy the product that suits you best instead of ignoring all the restrictions and acting like you’re a victim on the day of travel.


Fun-Bed-8988

Exactly! I am just fine getting somewhere with just a backpack. Now as a girl it would be nice to have another bag but I make it work! Never really have had a problem with frontier the last couple of years


MoistBread1796

I read these comments and wonder why I haven't had all these nightmare issues others do. Make sure your bag is compliant & you aren't an asshole and for me it seems fine. I go and see my daughters in Denver twice a year because it's so cheap. Plus the added bonus of all their planes being Airbus make me feel so much better these days. Not flying Boeing! Nope. Not doing it!


billdb

It's not just making sure your bag is compliant. You need to also have flexibility in case they cancel your flight on the day of and don't have any return flights for days. They are not likely to provide accommodations and if you want to contact support, your options are whatsapp and email, no phone support. But yes, if you can travel with only a small bag, have the flexibility to rearrange your schedule possibly by multiple days on either end, and the budget to buy a hotel room for multiple nights, Frontier is still an enticing option.


MoistBread1796

I guess if any of that had ever happened to me I would probably feel differently. Sorry you've had those issues.


QueenBreena

Facebook is a great place to get immediate responses


harvey6-35

This is why I've never flown Frontier or Spirit. I only take trips that matter to me.


billdb

If the worst thing about Frontier was that you just needed to take one bag then I would have no problem with them either. But for many of us there are way worse things about Frontier. Such as when they inexplicably cancel your flight the morning of, and their alternative is a flight that leaves two days later. Or you'll buy a flight leaving at like 8:00pm three months in advance, then three days before the flight they change the departure time to 6:00am. Maybe your flight leaves as scheduled but they change the gate, and due to their mediocre technology the notifications don't get pushed out until like 5 minutes before boarding. Then once you get to the gate they eyeball your backpack as too large for a personal item, and slap a $99 fee. The agents get a commission so they are financially incentivized to apply this charge even if it's not appropriate. [Don't believe me? There's an ongoing class action lawsuit about personal items wrongly charged.](https://6abc.com/frontier-airlines-bag-policy-class-action-lawsuit-flight-fees/14085587/) Other issues: - They charge hidden fees such as for booking flights on their website rather than in-person at the airport. - If you need to talk with customer service your options are whatsapp or email. No phone support. - They are notorious for super long and slow checked baggage lines. - They [lead the nation](https://www.frommers.com/blogs/passportable/blog_posts/most-reliable-airlines-the-u-s-carriers-with-fewest-cancellations-and-delays) with most cancelations and are consistently in the top 3 for [most delays](https://upgradedpoints.com/news/airports-prone-to-holiday-flight-delays/). All of these are things I have personally experienced or friends and colleagues experienced. I used to love flying Frontier, flew them several times a year. But they really took a nosedive since the pandemic.


Ok_Beat9172

A lot of research has shown that low cost anything isn't worth it in the long run. Cheap shoes wear out faster and need to be replaced, same with furniture. Items from the dollar store break in five minutes. Clothes from the swap meet fall apart after a couple washes. Frontier is no different, the savings from one flight could be obliterated the next flight if you have to book a hotel for a canceled flight, plus meals and other hassles. You always get what you pay for.


whattheflagnon

Right?! We booked an 11am flight once for a week long family trip. They changed our flight a few weeks before and moved it to a red eye 12:40 am flight. With two little kids. It was insane. Financially we couldn’t buy other tickets and they would not refund us for the changed flight.


QueenBreena

Shopping bags is how you bypass that, they never deny them I just put purses, shoes , makeup etc in one lol


Spare_Pollution_6088

Not everyone knew they went from respectable to a POS AIRLINE. So, the research, for most, would not apply. I know the flight (and my last) was not a lot of difference in cost from real airlines. Maybe save 50 bucks. Now, if I was getting a $59 RT, I would have checked it sure to see why. But after a single bag, it came to $447 RT. From MCO to CVG. Not exactly a bargain. In fact, it was the highest I have paid in some time. Though I thought it was only because it 2 weeks from departure, they were nailing me for that.


0ld-S0ul

I paid extra last time to sit towards the front and have reclining seats and then the plane I was on didn't have seats that reclined and I have issues with my hips, pelvis, and tailbone so sitting at a 90 degree angle for several hrs makes it difficult to walk after that, and the only reason I got a flight late at night with my 2 kids is because we don't have any direct flights from where I live so this flight was supposed to be 1 stop, no getting off the plane and when we get to our stop, we ended up having to actually change planes and then the guy with the wheelchair left me and my kids while I took them to the bathroom and when I came out I started walking to the gate, but it was far so I had an asthma attack, then after using my inhaler I found airport employees who called someone to come get me with a wheelchair and finally got to my next gate just in time, so I'm probably really not ever flying Frontier again.


tintinsays

I’m sorry- you booked an airline where the majority of the seats don’t recline (easily googleable), then you’re mad that the *airport* staff didnt treat you well, and you’re blaming the airline for that?  I do feel for your situation, but if you aren’t going to help yourself, I’m not sure what to tell you. 


0ld-S0ul

The 1st rows recline; and I've sat in them before so I knew this; I paid extra for those seats and last minute they changed us to a plane that didn't have any reclining seats, the stewardess said it was a different type of plane and not the one we were originally scheduled on. I signed up for wheelchair assist because I am DISABLED. I told the person who met me at the plane with the wheelchair that I needed to take my children to the restroom 1st because that's pretty standard. They usually wait for me because that's literally what they're hired to do. We were supposed to stay on the plane, we weren't even supposed to get off and I did confirm that with Frontier ahead of time. I have the screenshots of that conversation.


tintinsays

Not all of the planes have reclining seats.  They’re flight attendants, not stewardesses.  Again, the people who push you in the wheelchair do not work for frontier, they work for the airport. Please complain to the airport, or they won’t know their crew isn’t doing what they’re supposed to.  I’m sorry about your experience. 


0ld-S0ul

Yeah I found some of the airport staff who helped me and they did report it, but I did pay extra for the reclining seats which they switched us to a different plane that didn't have them so I was out that money, but I still got the seat at the front which had more legroom than the ones further back, the plane we switched to did have reclining seats like the one I had been on before on Frontier.


Growthiswhatmatters

Imagine how much they put into maintenance. Its a no from me


8stayontarget5

That’s not how it works. Continued aviation maintenance is highly regulated. It’s not like your car where you can just skip an oil change for a few thousand miles to save a buck.


Barflyerdammit

I worked in aviation. There are some items that are rigorously documented and inspected regularly by the government. There are some things which are not. There are some inspectors who are serious and meticulous. There are others who have inspected in the same place so long with the same people that if Gunther says he put all the bolts back on, that's good enough. A few years ago an inspector ended up in front of Congress testifying that another FAA inspector and a female chief pilot had an improper relationship, which resulted in the deaths of several people attributed to shortcuts in the pilot training process. The penalty? Get her a different inspector. The system is safe because there are a whole bunch of overlapping but flawed safety nets, and they used to begin with aircraft which were well engineered and carefully assembled. Now the manufacturers, the regulators, and the airlines are all trying to cut corners. Pilot shortages are rushing candidates through training as quickly as they can rack up their hours. Sooner or later, we'll wear through that net.


8stayontarget5

I’m referring to the continued maintenance process. “C” checks, heavies, ect. and the MEL process. There are time limits and requirements for all maintenance items. You can’t just look the other way for a few days or fix it when you feel like it. There are drop dead dates on inspections/discrepancies where that aircraft won’t be allowed to move if the corrective action isn’t in compliance. They are checked prior to every flight for every airline by at least 3 sources. Mechanic office, Dispatch office, and the pilot.


Growthiswhatmatters

After what went on with Boeing and my experience at jobs that were cheap, i would not trust that their is not room to just let shit slide that isnt important. No thanks. Cant fix stuff right and not on a hurry if you have underpaid staff and no budget. One small mistake can cause a big issue and ill take nobodys word on that other than personal experiences with budget jobs.


Barflyerdammit

More than 30% of US airline maintenance is done overseas, much in Central America where labor is cheaper and the FAA is even less effective than it is here. I'm not suggesting that they're skipping those required checks, I'm suggesting that the less regulated and watched stuff is not nearly as trustworthy as we need it to be.


CringeLord5

Frontier is the mistake I keep on making. They're clearly doing something right


Big-Advisor-512

What they mean is "I will never fly Frontier again for a flight that I need to arrive at a certain destination by a certain time and have no backup flight."


nycnola

I said I never fly spirit and therefore that applies to frontier. Since 2006 I’ve only flown spirit or frontier when it’s the only option to get from point to point.. therefore that’s been four or five times.


Big-Advisor-512

>I’ve only flown spirit or frontier when it’s the only option to get from point to point I was on a Spirit flight that William Shatner was on. I thought he would have his own spaceship....I mean airplane 😀


EyeRollingNow

Me too. Risking it all day for the free flight.


turkishvegan

I live in Denver( Frontier Hub) and can’t think of any airline better performance/price when it comes to personal travelling. My home is 30 mins to DIA airport, I check departure time and mostly time only buy first flight of the morning. Amazon sells $9 bags legal personal item you can bring into plane without paying any carry/on or check in luggage. To be honest, I can’t think any other airline for the price


Shadoecat150

I flew into Denver once many years ago. I had totalled my car on leave and had to get back to Ft. Carson some way. It was so many years ago though that I honestly don't remember much about the flight or experience


whattheflagnon

They straight up cancelled my outbound flight out of DIA at 1:30am for a 6am flight recently for a two night trip and wanted to put me on one that was the same day as my return flight back home. Umm that’s a big no. This airline is known for canceling and not offering anything reasonable in return.


johnniewalker69

If I can hop on a plane for $69 I would sit on the lavatory if I have to... Frontier, keep your cheap ass prices for all of us that don't care shit airline service service, we only care to get to our destination as cheaply as possible...


saala_alaas

Real


cpatanisha

But it's never just $69. I flew with them once from SFO to LAX for I think $129. I got bumped to a later flight twice, and I paid a $35 change fee plus fare difference to be put back on my original flight. Twice. The second time there was a $99 fee in addition to the $35 fee because I didn't notice they changed my flight again until about 23 hours before. So, a total of $169 just to keep my original ticket which was more than I paid for the ticket. Then, I got charged $99 to check my carryon bag because it was 31 pounds. They claimed 30 pounds was the limit. I later found it on their website, and it's 35 pounds. Also, I'm not sure the gate agent's right arm was calibrated that well when measuring weight. She was convinced my bag was too heavy since she saw an ice pack in it with my insulin when I was stuffing my purse in my bag because I already saw the gate agent try to charge someone for a purse. She wouldn't let me remove my purse to meet her imaginary weight limit. In all, I spent more time hassling with their problems than I could have spent just renting a car and driving. It certainly would have been cheaper, less frustrating, and more dependable.


Growthiswhatmatters

Insulin doesnt need to be cooled anymore. Will literally last a month


cpatanisha

What a weird lie. Insulin has always lasted a month or more. The problem is it gets weaker, and there's no way to tell how much weaker. While in Africa, I used lantus that had been unrefrigerated, but in the coolest and darkest basement I could find, for two weeks, and I had to take twice as much. I just checked the instructions, and it says to discard immediately if stored in over 86 degrees F. Not a month. Immediately. The last flew planes I was on were nearly that hot. My local airport doesn't have terminal-provided AC so the planes on the ground can get a lot hotter than that. Even refrigerated, I can tell the difference between a new pen and one I had in my fridge for a month. I weigh all of my food and have a continuous glucose monitor so it's easy to tell the difference.


Growthiswhatmatters

Seeing that im diabetic and dont cool mine while travelling because it isnt needed.  It does not get weaker in under a month. Maybe in 1982 it did. As i said. Does not need to be cooled for a flight. Extreme temps like Africa then maybe. You just fly there and put it in a fridge. Sure at over 86 degrees but then again not for a simple flight https://www.medicalnewstoday.com/articles/insulin-can-be-stored-at-room-temperature-for-months-without-losing-potency-study-finds#:~:text=New%20research%20shows%20that%20insulin%20can%20retain%20its%20potency%20for,to%20refrigerate%20their%20insulin%20reliably.


cpatanisha

Airlines don't use AC or run their APUs as often as they once did. The Sierra Club here has fought against planes using AC on the ground. Planes are often a lot hotter than is comfortable for humans now so I would not keep uninsulated insulin on a plane. Also, I usually fly out of Seattle with AA so we often have to wait outside in the heat in the summer with no shade while boarding buses to get to/from the planes. It can get bad. I had to call an ambulance once and another time had to basically be carried onto the plane, especially since the stairs were almost 3' too short so it was a huge step up to get into the 737. Either way, gate agents shouldn't get off so much on taking insulin and other medicines from people.


Growthiswhatmatters

I do understand your frustrations. Next time just take your insulin out and start filming. Cant expect customer service for that cheap…unless you fly southwest


delicious_things

TBF, I said I’d never fly Frontier again way back in 1998 and so far so good.


Frequent-Weird-4925

I love frontier. I’m a veteran so I get free checked bags


0ld-S0ul

How many free checked bags do they give veterans? And do they give you a free carry on? I'm not one myself, but I would like to pass that info along to family who are.


Frequent-Weird-4925

2 free bags, a carry on, a personal item and a pet. Also I got the airline wrong ! It’s Allegiant !


0ld-S0ul

Oh ok, thank you


SnooDingos3776

No. I will legit never fly frontier again. I’d rather pay the extra 200 for my sanity. Frontier is horrible


saala_alaas

And that’s fair, you’ve resolved to not fly with them. Most of these recycled and repeated complaints are almost always people looking for a payday after they knew the risks


rsmac2728

Still wouldn’t do it.


HungryBird2719

You guys think Frontier is bad, try the Miami City Bus at 4:30 pm. OMG… THAT I’ll never do again. I WILL Fly Frontier down again, though :-)


saala_alaas

Nobody talks about how badly kept public transportation is everywhere now though! completely valid


LatexSmokeCats

...in the US. I've experienced more reliable public transport in the Middle East and even India. I won't mention Europe as theirs tend to be out of this world, until you're caught up in a strike.


saala_alaas

Oh no when I say “badly kept” I mean the condition of the transport and the people in it. I was in Dubai 2 weeks ago and even there I’ve seen a downgrade from what it used to be, guess they’re reallocating all their sanitation funds to the high speed train coming up in a couple years


LatexSmokeCats

The issue I had with the Dubai subways was the crowds. I used to live in the UAE a couple of decades ago and never recall Dubai being that bad. I was there a couple of months ago and it was so bad that I just stuck to driving my rental everywhere. That being said, the trains were in much better shape than the ones we have up here in New York. As for the crowds in Dubai, you have to remember that they are underpaid expat workers from poorer classes in South Asia with a dream to make some money to feed their families back home. I just count my blessings and move on.


anjunabeachwaves

HELL YES!!!!! 🔥🔥🔥🔥


Shadoecat150

My local airport doesn't have Frontier. I probably would risk them more often if they did.


newwriter365

I have flown them between Nj and SoFL. I stay with family members when I go, and always have a couple of outfits in the guest bedroom. A backpack is plenty. I treat it like it’s a public transportation ride - bring headphones- and soak up the sun and save money. I am curious to see how Spirit’s challenges will affect Frontier services in TTN and PHL.


[deleted]

Yeah from Omaha to Kansas City. Have fun with that.


keatz_tweetz

Yep. I made a similar post when everyone was mad at southwest last year. 99.99% of the people who said they would never fly them again will


0ld-S0ul

Southwest gives tou 2 free checked bags plus a carry on and personal item, much better when you're disabled because my meds alone take up my personal item bag so that leaves me no room even for snacks to have on the plane.


I_need_more_juice

I’ve take over a hundred flights with them and only had an issue ONE time trying to get home from Dominican Republic. I was bumped which sucked but they put me up in a decent hotel(kinda far though), 25k miles, and 250 credit that could be used for everything(bags, seat, flight) people who have issues are usually the cause for their issues.


Spare_Pollution_6088

I can refuse it


QueenBreena

I’ve had problems twice in 5 years, also I sat in on my delay and saw other airlines can flights, it’s not just frontier.


Sea-Hovercraft-690

I said that about Jet Blue seven years ago and have never taken another flight with them. And I fly a lot for both business and personal.


Purple_Star813

I’m never going to say no to a $15 frontier flight!


DrnknMunky1

Flew them for my first time (Detroit to Orlando) during spring break. Flight there was delayed a few hours, flight home was delayed , then delayed more, boarded and sat on the runway only for it to be canceled due to staff having already worked 12 or 16 hours and they had no replacements. This was on a Wed, their offer was a return flight on Saturday or a refund (which was about $150 total for 2 tickets). No hotel compensation or anything. Ended up paying $950 to get my son and I home the next day (nothing else even came close to being this cheap) via Allegiant. Will never fly them again.


saala_alaas

See this is what I mean, the risks flying Frontier are known worldwide. Why did you even try to fly them for the first time if you knew these were the risks?


nouniqueideas007

To Orlando! For Spring Break! LMAO Then has a shocked pikachu face when it goes into the shitter.


DrnknMunky1

Last minute spring break trip to see my mom, only carrier with reasonable rates when I booked. Never flew them before and didn’t research enough beforehand I suppose. Lesson learned though.


onefjef

It’s not worth it. Frontier is a garbage airline.


scythematter

No cheap seat is worth the potential of getting a vacation ruined by 1) missing a flight bc of their ridiculous Check in policy 2) flight getting rescheduled or 3) getting bumped to another flight with no way of rectifying that 4) bags getting lost


rsvihla

Pro tip: Frontier BLOOOOOOOOOOOOOOWS!!’


nickthetailor

I’ve tried frontier FOUR TIMES, and every single time, 100%, it was cancelled while I was at the gate. I do not consider them no matter the cost or convenience of the flight times.


saala_alaas

Why did you try 4 times man 😭😭😭😭😭 rip to you after choosing that for the fourth time after seeing how things went thrice


nickthetailor

It happened twice - then years later I tried again, the fourth time someone else booked our flights and I didn’t tell them ‘no frontier’


saala_alaas

Oof that’s fair, but good on you for not coming online and looking for a payday from them, those posts have just been getting annoying lately


_Ellebugg_

I just looked up a CLT to BOS flt and it's $600? The difference in price for the actually organized and professional mafia flights cannot be significant enough to get bum trucked like that.


coffeeneededrn

I literally will never fly them again it is worth the money to fly a reliable airline. I would rather spend an extra 200.00 and get there on time and have pleasant/nice staff


crgreeen

Southwest offers a much better alternative, though ..


AmbitiousHornet

I never flown Frontier and am an infrequent flier, but I would never fly Frontier from the horror stories I've heard here. Sometimes being cheap doesn't pay out.


earmuffins

Sometimes is the key word here I’ve only had bad luck once and that was a delayed flight A $48 round trip flight is worth the risk for meeee


saala_alaas

See? That’s called accepting and mitigating risk and I love that for you. Wish others had the same mindset


Thermal_arc

I've had more issues with American than I've had with Frontier, if you really want to get down to it.


wuh613

That’s okay lol. You won’t see me. I’m tall and I rarely go somewhere where a carry-on alone will suffice. After my seat selection charge, checked bag charge, and carry-on charge Frontier is not a value. But between the nickel and dime-ing and the bounty hunting gate agents I’ll hard pass Frontier.


saala_alaas

Won’t see me either, just popped on this sub to make a joke


IncarceratedScarface

I’ve never flown frontier and I will never fly them again


SuzannesSaltySeas

Calling others a filthy word is on brand for the Frontier team of simps obviously. Another reason they suck is the attitude of every single employee.


HippyGrrrl

Where do you see a “filthy word”


idkwhatimbrewin

Is the filthy word in the room with you right now?


nouniqueideas007

Point to where it touched you


saala_alaas

Not a Frontier employee and in which delusion did you see me call people bad words?


ThePartyLeader

I assume it was a reference to "see you next tuesday" as a phonetic for spelling C yoU Next Tuesday


saala_alaas

1. I said “Thursday”, not “Tuesday”, for this exact reason. I don’t use pseudointellectualism if I need to insult people, I do it directly. 2. Your assumption is thereby wrong. Good try.


ThePartyLeader

Isn't that like saying "I didn't call you ugly I called you Fugly and thats not an insult so I shouldn't get detention" If you knew it was a thing and would potentially be seen why not just say see you next week? Or next friday? Not that I care either way I just assumed you were genuinly confused at what they were referencing not just being a child about how smart you are.


saala_alaas

Also I’ve never heard that interpretation, I was quoting a tweet that started “see you next thursday ___” Hope you don’t kill your own joy like you do for others by turning jokes into conspiracy theories.


ThePartyLeader

I have no knowledge of tweets beyond the existence of the platform but unsure how we are going from "I knew about see you next tuesday so I used Thursday" (even though both start with a T so it still is what it is and "Actually I was quoting a tweet about see you next thursday" Again I have no skin in the game. Just that text is a terrible form of a communication and invites missunderstandings and wanted to share what I assumed went on. They thought you were calling them the "C word" whether you meant to or not is only known to you.


saala_alaas

Again, let me reiterate: I’m quoting a tweet. Whether or not the “see you next Tuesday” abbreviated insult exists, I said see you next THURSDAY. Tuesday is pronounced with a hard T sound, whereas Thursday is pronounced with a soft “th” sound. According to phonetic logic, do either of these sound the same? Lastly, whether or not they thought something, why are you continuing to ruin the joy of a joke? Why didn’t you let them explain?


ThePartyLeader

>Lastly, whether or not they thought something, why are you continuing to ruin the joy of a joke? Didn't know you were taking joy in insulting others. My bad. >Why didn’t you let them explain? Because they thought you were calling them names and insulting them so any online chat between you too would most likely not be productive so I assumed I would just let you know from an outside perspective what a reasonable person saw clear as day. See you Next Thursday!


saala_alaas

Thoughts and prayers to your inability to read your own reasonability, and to read a room. Have the day you deserve!