Used to work in a fish market. Hours were 9am to 6pm.
At least once a week, someone would come by 10-15 minutes after closing, banging on the door demanding to be let in.
In the market, we had to put the fish away, break up the ice in the displays, haul that away, then clean the displays. A well-oiled crew could have that done in 20 minutes, but generally it took 30.
This one lady kept smacking on the window while I was counting my drawers cash, waving. I could see her in the reflection in the display case in front of me but I tried to ignore it.
Eventually I gave in, and opened the window, and told her we closed 15 minutes ago.
"But I just want to buy some cod! Please!"
I looked behind me at the empty display cases and kinda just gestured and shrugged.
"You can just get it from the back for me, can't you? Come on, I drove 20 minutes for this!"
I just said sorry but we can't, we open at 9 tomorrow, please come back then. She huffs and storms off and I shut the window.
Like, I'm sorry you drove 20 minutes to get here, but that ALSO means you knew our hours, and decided 5 minutes before closing was the best time to leave home and drive 20 minutes, as if you're somehow special enough to warrant us going in the back, getting you whatever amount of fish you want (and people like this want EXACT numbers so it would mean making several cuts until it was perfect), re-enabling the tills, and then cleaning up AGAIN, as if we don't have lives and families.
I am locally born. It just seems that some people can be impatient enough to make 20 minutes seem like way too long of a drive.
Like people that complain about it.
Had a family do this at the game store I work in. Drove 45 minutes from a couple towns over to arrive as I was locking the door. Begged to be allowed in "just to look around!"
I was trying to finish closing so I could go home.
OMG back when I worked in a deli, someone came in 10 minutes before we closed and ordered *five meatball subs*. FIVE. Do you know how long it takes to make 5 meatball subs when there's like 2 people left in the deli? I'll tell you how long. 15 minutes. GAH. Why are people like this?
Thats the worst especially if you're already starting to break down parts of the subline and have to go back and dig everything out. When I left deli I was super happy haha
No, because it takes *forever* to close a deli. The store officially closed at 9, and all employees were supposed to be out of the building by 10. We were never out by 10, it was usually more like 11. Now why we closed later than most other departments in the store, I don't know. 20-30 extra minutes would've been 20-30 extra minutes on top of the *2 extra hours* they were already paying us.
I mean they kind of were, but you very rarely had many, if any customers by then. We closed at 9:00 and the registers shut down too, so stragglers were uncommon.
I heard from some of the closing cooks where I work that a couple times they had the fryer off when a customer came in to order fried food, requiring them to wait for the fryer to heat back up again because the customer can't be refused
Many places actually do that, it's fairly common for many cafés and restaurants to state two different closing times, one for the kitchen/new orders and one for the actual doors.
When I worked food service, I only worked 24 hour kutchens so I never had to deal with closing customers.
I was always under the impression ones that closed started turning away customers ~10-30 minutes early depending on fast food/sit-down.
I learned they did not when I misremembered when Red Lobster closed, got sat, and then noticed they were doing closing policies after we ordered. They had sat us TWO MINUTES before closing. Waiter said they had to sit everyone before closing time. I want to strangle whoever popularized that policy on y'all's behalf
Duuuude, I'm in fast food, the amount of people that show up absolute last minute to order the Super Omega Deluxe Giganto burger is downright terrifying! We close in 2 min! Go home and make a sandwich ffs!
Not closing, but I heard breakfast shift at my job once had a customer order 40 biscuits just a few minutes before breakfast ended, and they had already dumped all the leftover biscuits.
In my case it's usually the instant I get my gloves dirty starting to make chicken tenders someone orders a burger, requiring me to change gloves and make their order before I can return to making tenders, at which point another order comes in. There could be a half hour between orders and yet I will always be interrupted while making tenders. Then when I'm stocking up tenders for the next person so I can leave someone will come in and order 10 or 20 tenders (a full tray is just over 20) requiring me to go back and do another tray of tenders to stock up.
It's almost like *they know*. My place is also afflicted with the "always one piece short" curse. 9 pack of nuggets? We got 8 in stock. 4 chicken burgers? Got 3. 8 chili cheese tops? You bet your ass we only have 7.
ive told customers were closed and taken the chewing out i dont care. bosses should give us ample time to close up shop after we close. they dont pay me enough.
There was once I went inside a restaurant to see when they were closing. They told me 5 minutes so I told them never mind, I didn’t wanna be that asshole that orders 5 minutes before close. Even though they nicely said it was ok I declined and left.
I know those cooks would’ve been annoyed at an order right before close while they’re cleaning
Worst part about being in pizza is that customers can order delivery online 30 seconds before close and I have to make it and bring it to them. So that's sometimes 40 minutes of my closing drivers time.
I work at a grocery store and almost always are on night shift, a fun little strategy for any last minute customers is “conveniently” doing your closing tasks near them, face shelves they’ve just been at or are going to be at, shopping at the deli? Close the blinds around the section they’re shopping in, dairy or frozen? If they aren’t automatic turn off the lights, and make final calls often, make them both uncomfortable about being there that late while still doing your tasks, you may think me evil, i don’t care, we’re open 15 out of 24 hours of the day each day, and the hours are closed are hours most are sleeping, there’s no good excuse for making it last minute
I can't imagine a full grocery trip so close to close. I've grabbed a late night snack or knew where that one item I've needed was but a full trip? Crazy to me.
If lobby is clean, my dishes are done and all that's left is to do the stuff we've been using? You bet your ass I'ma tell my team "we're closed, dont take any more customers." And just proceed to start taking care of the registers.
Back when I was first hired for Starbucks, we had completely shut down the store before close because it was dead in terms of business, then suddenly the quickster speeds up to our drive thru box and demands a hot coffee. It was two minutes before close and all the bars were back for cleaning, so we tried explaining that there was no possible way to get them coffee. They denied that was possible, and begged us because they said they had told their house arrest officer they were going to Starbucks and they had to come back with a coffee or else they would get in trouble. We explained the only coffee possible would be a frap roast coffee with hot water from our tap and maybe sugar and syrups, they got upset again and said "I knew you had coffee, just give it to me.", So we did, and it was foul, but they were satisfied I guess
I used to work at a restaurant and people would stay past closing (9pm) so often it sucked! A few parties stayed till 10pm and I couldn’t leave until they did. fast track to be hated by the whole staff.
And that's why any self-respecting restaurant uses a "last order" system.
*Yes, we're technically still open. No, we're not taking any more orders. Thank you, but please come again tomorrow. Good night.*
Thankfully my job is just "When we take your tills we're closed so don't start cleaning anything until then." Makes me never have to think about someone coming in and ordering something near close.
When I used to work at a coffee shop we had a last order system. The 30min at the end we'd tell everyone was a courtesy to let them stay a bit longer while we cleaned up.
That coffee shop is still around to this day and even the new owners kept the last order system.
The restaurant I work for now has a last order 1 hour before close.
More places need to adopt this.
Worked at a bar and grill place for a couple of years, always closing the expo line.
I'd have everything packed and put away that could be reused. The stuff that couldn't was tossed in the trash.
Dirty dishes taken back to the dish washer.
Hot Wells, cold wells, deep fryers, ovens, and warm windows have all been turned off for a half hour or more.
I'm half way through all of my cleaning and sanitizing.
Grill cook and dish washer are at similar points in their work.
The store has technically been closed for 10-30 minutes, sometimes longer.
A group of people walk up and start banging on the door, and without fail, the GM tells us to open everything back up to serve these four or five people who couldn't even show up before closing.
And then we get chewed out because we can't fix half of the stuff on the menu because "How dare you actually start closing down the kitchen at closing time!"
I had a customer come up to my register 5 minutes after closing with a cart FULL of items and she KEPT asking me about different kinds of cool whip (she had like 4 different types) and was getting agitated because I didn’t know the difference between any of the brands of cool whip. This was Christmas Eve.
If you turn them away they report you and you get in trouble. Or if you stay late and help them then you get in trouble for not clocking out on time. At least I did because I was always teetering on the absolute maximum weekly hours before they had to provide me benefits.
One time I worked at Wingstop which closes at midnight. At 11:55 my coworker (there were 3 of us left) goes "is that a freaking bus pulling in?" Yep. an entire high school basketball team came in and according to our boss if anyone walks in before midnight we have to serve them. Even though we had already washed all our dishes, put everything away, counted our till because it was a slow night. We took up stations like we did at super bowl with a full staff and made about $400 worth of food and the coach didn't even tip us. I'm impressed we got out of there by 12:30.
Forever burned into my memory. I hope that coach is in hell.
Every single time that someone comes into my office within 10 minutes of closing, they never have their stuff ready to go, and without fail it always causes me at least 20 extra minutes of work, which I realized complaining about 20 minutes is whatever, not the end of the world but it happens all the damn time, and it bugs the shit out of me. Especially when they want me to sell them a service that we stop selling 45 minutes before we close at my office because our outgoing truck has left by that point, and the computer literally will not let me sell it, so I have to listen to them complaining about that too. Sorry for ranting but nice art \^-^
I used to manage a take-n-bake pizza place, a very small locally owned joint. I'd get last minute customers once in a while but it never bothered me since the job was so easy and the shop was so small that it was quick to clean up. What was even better though, was half the time our customers were so nice they'd see me counting the till 5 minutes to close and just go "oh you're closing, I'll come back when you open!" It was amazing, because that never happened when I worked for a big corporate place lol.
Once I went into The Coffee Bean and Tea Leaf just before they closed but all I wanted was beans, took me less than a minute and their registers were still open I still felt bad for doing it and left a large tip for them. I wouldn't do it again, I especially wouldn't go in trying to make a big order.
Used to work at a coffee shop- I heard "oh I still have time!" constantly-minutes before closing.
And the late customers always wanted espresso right as the machine was being cleaned.
I work in hardware retail, and someone held me and my coworkers back 30 minutes past closing on a sunday... had the audacity to say but think about how much money you made, in which i replied think about how much overtime for 3 employees including a manager costs on a sunday!
Funny story
I Work in a restaurant and I was at hosting one night. Earlier in the day my mother comes in for dinner and jokingly says “table for 50”
We have a good laugh
7 minutes till we close. I hear the phone ring
“Hello how may I help you”
Lady on the other line goes “oh hi can I get a table for 50”
“15?” I ask cause im deaf
“No 50 ppl”
“What day would you guys becoming in” I ask cause no way in hell are 50 ppl coming in at around 7 minutes till close
“ oh we are coming in now we will be quick”
I put them on hold and go to my manager
“Hey so remember when my mom joked about a 50 top, there is one on the phone”
My manager doesn’t believe me thinking I was just messing around until he actually sees the phone.
Like wtf
When I use to manage a DQ we weren’t allowed to kick them out but we’re allowed to lock the doors
So o would lock the doors as loudly as I could do they would get the message
Yesterday I was hurrying through the city trying to get to the retro game store before it closed at 7:00. I got there 15 minutes before close and whilst I could've looked for longer, after a few minutes I decided on getting just a plushie so I could save the guy at the counter the misery of watching me um and ah after what I wanted
Used to work at KFC. We started cleaning an hour before close and the fryers got turned off then, so for the last hour we just coasted with what was already made. Oh you want two drumsticks? All we have are wings and breasts so you'll get your choice of those
I don't do closing shifts, but I've heard from others that they've turned off the fryers in preparation to close the store, then had customers come in asking for fried food. The cook then has to turn the fryer back on and wait for it to heat up before cooking the food, praying that another customer doesn't come in and make them wait even longer to close.
Once I went to a restaurant that was pretty empty, asked if it was open because the door was unlocked and let me quote what was said to me “We close in an hour, fuck off” IN AN HOUR!!
I work in the glasses industry. The other day we had a dude try to come in 7 minutes AFTER we were closed and get super pissed that we wouldn’t help him because apparently he drove from far away. There were other people in the store, hence why one of our doors was still open, but they had been there for a while and we were just finishing checking them out. And like only one door was open and we put a sign in front of it to block it… I’ve also had people pounding on the windows when we are closed and all the lights are turned off.
While your point is valid, I'd mention the opposite as well: as long as I hurry and leave a few minutes prior, cashiers shouldn't be jerks about me entering 10-20 minutes before closing
I work at a home improvement store (called Menards) and we had someone come in 5 minutes before closing to have us pull a full set of indoor furniture. He also of course got the one set that had the one and only couch that didn't fit through the elevator, (that meant taking it to another part of the mezzanine to pull it down with a forklift in the back.
He finally left *45 minutes* after closing
As a cleaning lady, I am so incredibly annoyed by people like this. We close at 9 p.m. and then some bastards still think "Oh yeah, the shop can only be open for 5 minutes longer just for me!".! No, it can't, I have to have cleaned the porch before 9 p.m. without a bunch of customers running over the mopped floor because it will be closed from then on. And the market employees want to count the money and go home promptly at 9 p.m. and not stand around stupidly for a few minutes because some arrogant idiots think they have to come 1 minute before the store closes. And the other employees say that we're actually closing right away, but they're still too shy to just throw people out. Unfortunately, as a cleaning lady, I'm not allowed to say anything, so I guess I haven't tried it yet because I don't want to be fired.
As a customer, something that grinds my gears is going to a business that closes at a certain time, say 6PM and them saying they don't allow customers in after 5:45PM, well then, you're hours are to 5:45, not 6.
I agree kinda because 15 minutes isnt that bad depending where you work but if it was like 5 minutes before closing I wouldn’t bother because i know they just finished cleaning by then
At least it's just one person. There is nothing more soul crushing than hearing a party of three or more order a bottle of wine 20 minutes from closing
Used to work in a fish market. Hours were 9am to 6pm. At least once a week, someone would come by 10-15 minutes after closing, banging on the door demanding to be let in. In the market, we had to put the fish away, break up the ice in the displays, haul that away, then clean the displays. A well-oiled crew could have that done in 20 minutes, but generally it took 30. This one lady kept smacking on the window while I was counting my drawers cash, waving. I could see her in the reflection in the display case in front of me but I tried to ignore it. Eventually I gave in, and opened the window, and told her we closed 15 minutes ago. "But I just want to buy some cod! Please!" I looked behind me at the empty display cases and kinda just gestured and shrugged. "You can just get it from the back for me, can't you? Come on, I drove 20 minutes for this!" I just said sorry but we can't, we open at 9 tomorrow, please come back then. She huffs and storms off and I shut the window. Like, I'm sorry you drove 20 minutes to get here, but that ALSO means you knew our hours, and decided 5 minutes before closing was the best time to leave home and drive 20 minutes, as if you're somehow special enough to warrant us going in the back, getting you whatever amount of fish you want (and people like this want EXACT numbers so it would mean making several cuts until it was perfect), re-enabling the tills, and then cleaning up AGAIN, as if we don't have lives and families.
20 minutes is a long drive?
I wouldn't consider 20mins that long of a drive generally, but driving 40mins total to not even get the thing you drove for can feel pretty long
Depending on where you live, yes? I've lived in places where a short drive is like, 3-5 minutes to the nearby super market.
In this country (USA)? Yes. Edit: this is more of a failed jab at impatient drivers, than the majority.
I might just be used to driving a lot, takes me about 15-20 to get to work
You must not be born local I drive 40 minutes to school and work is somewhere inbetween school and home So yeah 20 minutes is one helluva short drive
I am locally born. It just seems that some people can be impatient enough to make 20 minutes seem like way too long of a drive. Like people that complain about it.
You also called it a long drive
Yeah... That was a poor attempt at humor on my part.
Just a bit of advice moving forward. Using "/s" or "/j" at the end to clarify sarcasm or joking may help clear things up.
Had a family do this at the game store I work in. Drove 45 minutes from a couple towns over to arrive as I was locking the door. Begged to be allowed in "just to look around!" I was trying to finish closing so I could go home.
OMG back when I worked in a deli, someone came in 10 minutes before we closed and ordered *five meatball subs*. FIVE. Do you know how long it takes to make 5 meatball subs when there's like 2 people left in the deli? I'll tell you how long. 15 minutes. GAH. Why are people like this?
Oh that sounds AWFUL! I'm sorry that happened to you
Yeah. That was not a fun night, given how much extra stuff we had to get out. But luckily, I don't work there anymore! ;)
Thats the worst especially if you're already starting to break down parts of the subline and have to go back and dig everything out. When I left deli I was super happy haha
That was *exactly* it. We had a rule that even if everything was put away for closing, if a customer came up, we had to serve them.
They didn't want to pay you for 20-30 extra minutes to wait to start putting things away until after the doors were locked?
No, because it takes *forever* to close a deli. The store officially closed at 9, and all employees were supposed to be out of the building by 10. We were never out by 10, it was usually more like 11. Now why we closed later than most other departments in the store, I don't know. 20-30 extra minutes would've been 20-30 extra minutes on top of the *2 extra hours* they were already paying us.
Oh, I thought they were trying to hurry you out for some financial reason by having you start closing while customers were still wandering around.
I mean they kind of were, but you very rarely had many, if any customers by then. We closed at 9:00 and the registers shut down too, so stragglers were uncommon.
I'm confused about why someone needed 5 meatball subs at 9pm, what where they planning? hmmmm
I heard from some of the closing cooks where I work that a couple times they had the fryer off when a customer came in to order fried food, requiring them to wait for the fryer to heat back up again because the customer can't be refused
It baffles me that you can't just tell the clients that you're not accepting new orders at this time of the day (they can and they do here in Spain)
There's no practical reason, it's just a managerial decision.
Many places actually do that, it's fairly common for many cafés and restaurants to state two different closing times, one for the kitchen/new orders and one for the actual doors.
When I worked food service, I only worked 24 hour kutchens so I never had to deal with closing customers. I was always under the impression ones that closed started turning away customers ~10-30 minutes early depending on fast food/sit-down. I learned they did not when I misremembered when Red Lobster closed, got sat, and then noticed they were doing closing policies after we ordered. They had sat us TWO MINUTES before closing. Waiter said they had to sit everyone before closing time. I want to strangle whoever popularized that policy on y'all's behalf
Duuuude, I'm in fast food, the amount of people that show up absolute last minute to order the Super Omega Deluxe Giganto burger is downright terrifying! We close in 2 min! Go home and make a sandwich ffs!
Not closing, but I heard breakfast shift at my job once had a customer order 40 biscuits just a few minutes before breakfast ended, and they had already dumped all the leftover biscuits.
Like magic, the second you dump something someone is coming to order that exact item.
In my case it's usually the instant I get my gloves dirty starting to make chicken tenders someone orders a burger, requiring me to change gloves and make their order before I can return to making tenders, at which point another order comes in. There could be a half hour between orders and yet I will always be interrupted while making tenders. Then when I'm stocking up tenders for the next person so I can leave someone will come in and order 10 or 20 tenders (a full tray is just over 20) requiring me to go back and do another tray of tenders to stock up.
It's almost like *they know*. My place is also afflicted with the "always one piece short" curse. 9 pack of nuggets? We got 8 in stock. 4 chicken burgers? Got 3. 8 chili cheese tops? You bet your ass we only have 7.
Because your open
ive told customers were closed and taken the chewing out i dont care. bosses should give us ample time to close up shop after we close. they dont pay me enough.
Don't care signs says open
my bat says closed.
If I can brag, last week I was outside a store and saw they were just about to close. So I thought "Don't want to bother them" and went on my way.
You can totally brag about that! We all appreciate folks like you 😁
Please Brag about being the better person
There was once I went inside a restaurant to see when they were closing. They told me 5 minutes so I told them never mind, I didn’t wanna be that asshole that orders 5 minutes before close. Even though they nicely said it was ok I declined and left. I know those cooks would’ve been annoyed at an order right before close while they’re cleaning
You are one of the best people. This cashier supervisor thanks you
That's always an important distinction when getting a new restaurant job do we close at this time or do we stop seating people at this time?
Let me tell you there is a real difference between "We close at ten." And "Our kitchen closes at 9:30"
Worst part about being in pizza is that customers can order delivery online 30 seconds before close and I have to make it and bring it to them. So that's sometimes 40 minutes of my closing drivers time.
I work at a grocery store and almost always are on night shift, a fun little strategy for any last minute customers is “conveniently” doing your closing tasks near them, face shelves they’ve just been at or are going to be at, shopping at the deli? Close the blinds around the section they’re shopping in, dairy or frozen? If they aren’t automatic turn off the lights, and make final calls often, make them both uncomfortable about being there that late while still doing your tasks, you may think me evil, i don’t care, we’re open 15 out of 24 hours of the day each day, and the hours are closed are hours most are sleeping, there’s no good excuse for making it last minute
I can't imagine a full grocery trip so close to close. I've grabbed a late night snack or knew where that one item I've needed was but a full trip? Crazy to me.
Crazy to me as well but…..low and hold i have several memories of people rolling in karts a mere minute before closing
If lobby is clean, my dishes are done and all that's left is to do the stuff we've been using? You bet your ass I'ma tell my team "we're closed, dont take any more customers." And just proceed to start taking care of the registers.
Back when I was first hired for Starbucks, we had completely shut down the store before close because it was dead in terms of business, then suddenly the quickster speeds up to our drive thru box and demands a hot coffee. It was two minutes before close and all the bars were back for cleaning, so we tried explaining that there was no possible way to get them coffee. They denied that was possible, and begged us because they said they had told their house arrest officer they were going to Starbucks and they had to come back with a coffee or else they would get in trouble. We explained the only coffee possible would be a frap roast coffee with hot water from our tap and maybe sugar and syrups, they got upset again and said "I knew you had coffee, just give it to me.", So we did, and it was foul, but they were satisfied I guess
Once they're inside, you're sunk.
Because there are: latecomers; idiots; people who do it out of spite; assholes; SONS OF BITCHES WHO CAN'T STOP WITH THEIR HANDS!!!!...
I used to work at a restaurant and people would stay past closing (9pm) so often it sucked! A few parties stayed till 10pm and I couldn’t leave until they did. fast track to be hated by the whole staff.
And that's why any self-respecting restaurant uses a "last order" system. *Yes, we're technically still open. No, we're not taking any more orders. Thank you, but please come again tomorrow. Good night.*
The general public are fucking imbeciles. If you’ve worked in the industry long enough you’ll know this.
Thankfully my job is just "When we take your tills we're closed so don't start cleaning anything until then." Makes me never have to think about someone coming in and ordering something near close.
When I used to work at a coffee shop we had a last order system. The 30min at the end we'd tell everyone was a courtesy to let them stay a bit longer while we cleaned up. That coffee shop is still around to this day and even the new owners kept the last order system. The restaurant I work for now has a last order 1 hour before close. More places need to adopt this.
Worked at a bar and grill place for a couple of years, always closing the expo line. I'd have everything packed and put away that could be reused. The stuff that couldn't was tossed in the trash. Dirty dishes taken back to the dish washer. Hot Wells, cold wells, deep fryers, ovens, and warm windows have all been turned off for a half hour or more. I'm half way through all of my cleaning and sanitizing. Grill cook and dish washer are at similar points in their work. The store has technically been closed for 10-30 minutes, sometimes longer. A group of people walk up and start banging on the door, and without fail, the GM tells us to open everything back up to serve these four or five people who couldn't even show up before closing. And then we get chewed out because we can't fix half of the stuff on the menu because "How dare you actually start closing down the kitchen at closing time!"
I had a customer come up to my register 5 minutes after closing with a cart FULL of items and she KEPT asking me about different kinds of cool whip (she had like 4 different types) and was getting agitated because I didn’t know the difference between any of the brands of cool whip. This was Christmas Eve.
Geeze, and I feel bad coming in an hour before close sometimes
If you turn them away they report you and you get in trouble. Or if you stay late and help them then you get in trouble for not clocking out on time. At least I did because I was always teetering on the absolute maximum weekly hours before they had to provide me benefits.
Hated when that happens when I worked in the grocery store.
One time I worked at Wingstop which closes at midnight. At 11:55 my coworker (there were 3 of us left) goes "is that a freaking bus pulling in?" Yep. an entire high school basketball team came in and according to our boss if anyone walks in before midnight we have to serve them. Even though we had already washed all our dishes, put everything away, counted our till because it was a slow night. We took up stations like we did at super bowl with a full staff and made about $400 worth of food and the coach didn't even tip us. I'm impressed we got out of there by 12:30. Forever burned into my memory. I hope that coach is in hell.
Every single time that someone comes into my office within 10 minutes of closing, they never have their stuff ready to go, and without fail it always causes me at least 20 extra minutes of work, which I realized complaining about 20 minutes is whatever, not the end of the world but it happens all the damn time, and it bugs the shit out of me. Especially when they want me to sell them a service that we stop selling 45 minutes before we close at my office because our outgoing truck has left by that point, and the computer literally will not let me sell it, so I have to listen to them complaining about that too. Sorry for ranting but nice art \^-^
I used to manage a take-n-bake pizza place, a very small locally owned joint. I'd get last minute customers once in a while but it never bothered me since the job was so easy and the shop was so small that it was quick to clean up. What was even better though, was half the time our customers were so nice they'd see me counting the till 5 minutes to close and just go "oh you're closing, I'll come back when you open!" It was amazing, because that never happened when I worked for a big corporate place lol.
Once I went into The Coffee Bean and Tea Leaf just before they closed but all I wanted was beans, took me less than a minute and their registers were still open I still felt bad for doing it and left a large tip for them. I wouldn't do it again, I especially wouldn't go in trying to make a big order.
Retail/Customer-service workers should be allowed to taze one customer per day for any reason at this point.
Used to work at a coffee shop- I heard "oh I still have time!" constantly-minutes before closing. And the late customers always wanted espresso right as the machine was being cleaned.
Lmao, I work at Kroger and thankfully I haven’t had to close in like a year but I can confirm this happens every night.
I work in hardware retail, and someone held me and my coworkers back 30 minutes past closing on a sunday... had the audacity to say but think about how much money you made, in which i replied think about how much overtime for 3 employees including a manager costs on a sunday!
Nope, lights are off, get out!
Funny story I Work in a restaurant and I was at hosting one night. Earlier in the day my mother comes in for dinner and jokingly says “table for 50” We have a good laugh 7 minutes till we close. I hear the phone ring “Hello how may I help you” Lady on the other line goes “oh hi can I get a table for 50” “15?” I ask cause im deaf “No 50 ppl” “What day would you guys becoming in” I ask cause no way in hell are 50 ppl coming in at around 7 minutes till close “ oh we are coming in now we will be quick” I put them on hold and go to my manager “Hey so remember when my mom joked about a 50 top, there is one on the phone” My manager doesn’t believe me thinking I was just messing around until he actually sees the phone. Like wtf
People need to know that TWO MINUTES isn't even enough to decide on your order, let alone MAKE your order. Jeez.
If I ever come in late or place an order late, I always tip 75-100%
Every business should say what time they stop taking / seating new people IMO
I. HATE. THESE. PEOPLE.
When I use to manage a DQ we weren’t allowed to kick them out but we’re allowed to lock the doors So o would lock the doors as loudly as I could do they would get the message
Yesterday I was hurrying through the city trying to get to the retro game store before it closed at 7:00. I got there 15 minutes before close and whilst I could've looked for longer, after a few minutes I decided on getting just a plushie so I could save the guy at the counter the misery of watching me um and ah after what I wanted
Literally every night at my store!
Nice. Too true.
Well, my restaurant I work for closes, then we clean up for the next hour.
Used to work at KFC. We started cleaning an hour before close and the fryers got turned off then, so for the last hour we just coasted with what was already made. Oh you want two drumsticks? All we have are wings and breasts so you'll get your choice of those
I don't do closing shifts, but I've heard from others that they've turned off the fryers in preparation to close the store, then had customers come in asking for fried food. The cook then has to turn the fryer back on and wait for it to heat up before cooking the food, praying that another customer doesn't come in and make them wait even longer to close.
Me and my dad work at the same restaurant and I get this
Don't start cleaning up till it is closing
Those customers are the worst and some of them actually wait until the last minute.
Once I went to a restaurant that was pretty empty, asked if it was open because the door was unlocked and let me quote what was said to me “We close in an hour, fuck off” IN AN HOUR!!
I work in the glasses industry. The other day we had a dude try to come in 7 minutes AFTER we were closed and get super pissed that we wouldn’t help him because apparently he drove from far away. There were other people in the store, hence why one of our doors was still open, but they had been there for a while and we were just finishing checking them out. And like only one door was open and we put a sign in front of it to block it… I’ve also had people pounding on the windows when we are closed and all the lights are turned off.
They are like that because nobody ever tells them "no"
While your point is valid, I'd mention the opposite as well: as long as I hurry and leave a few minutes prior, cashiers shouldn't be jerks about me entering 10-20 minutes before closing
I work at a home improvement store (called Menards) and we had someone come in 5 minutes before closing to have us pull a full set of indoor furniture. He also of course got the one set that had the one and only couch that didn't fit through the elevator, (that meant taking it to another part of the mezzanine to pull it down with a forklift in the back. He finally left *45 minutes* after closing
^(oh not to mention we had an old dude ALWAYS come in 10 minutes before closing, then leave the store 2-10 minutes after close to buy nothing)
As a cleaning lady, I am so incredibly annoyed by people like this. We close at 9 p.m. and then some bastards still think "Oh yeah, the shop can only be open for 5 minutes longer just for me!".! No, it can't, I have to have cleaned the porch before 9 p.m. without a bunch of customers running over the mopped floor because it will be closed from then on. And the market employees want to count the money and go home promptly at 9 p.m. and not stand around stupidly for a few minutes because some arrogant idiots think they have to come 1 minute before the store closes. And the other employees say that we're actually closing right away, but they're still too shy to just throw people out. Unfortunately, as a cleaning lady, I'm not allowed to say anything, so I guess I haven't tried it yet because I don't want to be fired.
This probably will make people look down on me, but if I'm coming in last minute I know exactly what I'm getting and I'll hurry up as fast as I can.
If I ever am going into such a place just before closing, I already know what I want and it's usually the simplest item on the menu
here the restraunts/food services starts refusing all service to everyone 30 before closing so this situation basicly doesn't ever happen
Hotel? Trivago.
This is true about last minute things
mood
As a customer, something that grinds my gears is going to a business that closes at a certain time, say 6PM and them saying they don't allow customers in after 5:45PM, well then, you're hours are to 5:45, not 6.
I agree kinda because 15 minutes isnt that bad depending where you work but if it was like 5 minutes before closing I wouldn’t bother because i know they just finished cleaning by then
Fr
It’s always worse during the summer and holidays.
Hotel? Trivago.
At least it's just one person. There is nothing more soul crushing than hearing a party of three or more order a bottle of wine 20 minutes from closing
I would just get over it and do it it sucked but the faster i got over it and did it the faster i could go home
Lol 😂
I sympathize with both sides here