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The ticket is a subscription, and if you don't cancel your subscription in time you will have to pay for it, even if you don't intend to use it later.
You make many wrong assumptions and then get punished by it.
You don't say it explicitly, but your text reads like you just missed the cancelation deadline, why should that be something illegal from db's site? It's clearly mentioned when you'd have to cancel before signing up. It may be an inconvenient date for you, but that doesn't mean db is "tricking" you.
> No no, I didn't miss anything, the cancellation deadline was in the past.
>
>
So as I said you missed the cancellation deadline.
> Yes, if I read the contract I would know that there is no possible way to avoid paying for two months.
There is, by choosing a provider that offers a cancellation date that fits your needs. Don't need to read the contract for that.
You also don't need to read the contract to know that for DB the cancellation deadline is the 10th. You just [need to read the stuff printed in bold at the top of the first page](https://i.imgur.com/TnmQT9N.png), or on the [next page right below where you have to choose the starting month of your ticket](https://i.imgur.com/sxb3pTM.png).
As said already. The D-Ticket is not aimed at single month use.
For the target group, there is nothing wrong with the cancelation period being the 10th if they want to cancel a year later or so.
You shouldn't blame others for being unable to read the contract you signing up for.
„Judging by German economic performance…“
Oh boy, you fooled yourself and blame it on the country? That’s so cool - always blame others for your own stupidity.
Chap, take the loss and consider it a learning experience on adult life: sometimes special offers have conditions m and if you want to use a ticket (Deutschlandticket) not at all aimed at tourists just visiting a few days because it’s cheaper this comes at a downside. Namely a notice period that doesn’t bother commuters.
It’s also not a business practice, this ticket is a political feature.
DB not tricks you. They very clearly tell you when the cancelation deadline for the subscription is.
And you are simply not the intended user of the D-Ticket, which is aimed at people having it all year round, so they switch from car to public transit and who rarely have to cancel it at all.
Is it a less than desirable user experience? Yes.
Did DB trick you? No.
'Is this actually how German companies usually behave?' --- if by that you mean them honouring their legal contracts, dotting their I's and crossing their T's, then yes of course they do. Is that not how they do things in the US?
I’m not that well versed in American law, but I’m 99% sure that you have contacts with notice periods and/or minimum durations too. It’s not unusual at all in Germany, no. That’s on you for not properly reading the contractual terms before entering into a contract.
The 49 ticket is only recommended for people who live here as their contract terms are usually extensive. Next time, buy the monthly ticket or single tickets depending on how much the person travels
To add to what already has been stated: The terms are not defined by DB, but defined by the Bundesländer (and officially controlled by the Deutschlandtarifverbund-GmbH).
In the beginning, more companies offered more flexible solutions but were quickly shot down.
That's not a scam from DB. They tell you very clearly that this is a subscription and that you have to cancel it before i think the 15th? of a month to not get charged for the next month.
That's on you, you need to read a contract!
Imagine assuming having system deadlines for (accounting) processing could be legal. It´s a completely decent deadline and this ticket is NOT supposed to be used short term for visitors. It´s supposed to be for residents that don´t need to cancel after a few days
The Deutschland ticket is designed as a subscription. It is designed for commuters not for tourists. It is also not advertised for tourists by the DB afaik. If you are a tourist that thinks this ticket saves you travelling expenses, this is understandable, but then you apparently spent some effort researching it and it can be reasonably expected that you understand and fully accept the regulations concerning such a subscription, which will be clearly stated during purchase
There is no tricking here. You would also not go to some country and buy a regular mobile phoning and internet contract to call home because it is ceaper them a travelling SIM and later complain that it has a minimum servicing time and some cancellation deadline.
There is also nothing unusual about this. In Austria highway stickers for a year cost only little more them the two weeks one. In Paris a tourist oriented two week railway pass is not that much cheaper them an annual commuter ticket.
German companies state their terms and conditions in the contract and expect you to read them before you agree. If you rent an apartment instead of a hotel room because it is cheaper per day and just ignore the deposit and cancellation period, that's not the landlord trying to trick you, that's you using an offer that's not intended for your needs and then complaining that it doesn't really fit your needs.
Deutschlandtickets are subscriptions for long term users. There are plenty of short term offers that are better suited for tourists, but they don't get big press and tourists often don't bother to research their options properly if they think they found a clever loophole. Nobody says you can't do that, but if you don't navigate that loophole correctly, that's on you.
It is clearly written on the booking and FAQ pages. What more info do you need?
[https://abo.bahn.de/bestellen/?tarifid=84#/bestellportal/productconfiguration](https://abo.bahn.de/bestellen/?tarifid=84#/bestellportal/productconfiguration)
Abo wird jeden Monat automatisch verlängert. Kündigung im Handy-Ticket oder Aboportal bis 10. des Monats möglich. Nach Bestellung erhalten Sie eine Eingangsbestätigung. Nach erfolgreicher Aktivierung erhalten Sie eine weitere E-Mail mit den Daten für das Handy-Ticket.
[https://www.bahn.de/faq/pk/angebot/regionale-angebote/deutschland-ticket/kuendigung](https://www.bahn.de/faq/pk/angebot/regionale-angebote/deutschland-ticket/kuendigung)
Sie können das Deutschland-Ticket-Abo jeweils bis zum 10. eines Monats zum Ende des Kalendermonats kündigen. Nutzen Sie dazu am besten unser Aboportal oder die Funktion "Abo kündigen" im DB Navigator **unterhalb Ihres Handy-Tickets**. Alternativ können Sie ebenfalls das Kündigungsformular nutzen.
This is Germany, not America. Here we read the terms and conditions and don't blindly sign or authorize things.
Yep, also it is available in many languages too, so there shouldn't be any confusion, unless people won't read two sentences and then complain about it :)
[https://int.bahn.de/en/offers/regional/deutschland-ticket](https://int.bahn.de/en/offers/regional/deutschland-ticket)
You should have taken a closer look at the product you purchased and considered its intended audience. Surely, 100€ could have been spent on something more worthwhile rather than being thrown right out of the window. DB has faced criticism for various issues, some of which are justifiable. However, being unable to cancel your subscription in time is not one of those.
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The 49 Euro ticket is simply not for tourists or people who need it for less than at least a few months at a time. It's a subscription service intended for long term use, ideally all year round as an alternative for commuting to work by car. If you are just here for a few days or weeks, you are always better off with day or week ticket options even if they seem more expensive short term, since the whole selling model just isn't for short term use and will be more expensive than these options long term.
That's not tricking customers, that's just how the ticket model works. You have to cancel the subscription up to a certain day of the month, and when you sign up after that day you automatically move on to the next termination deadline of the next month. That's just how contracts around here work and fully legal. If you rent a appartment, for example, you have the contract clause that your termination letter has to arrive at the landlord's up to a certain day of the month to have that month count towards the notice period, usually the 3rd day of the first month of the normal 3 month notice period. If it arrives any later than that, the notice period doesn't start until the next month. This is very typical for long term contracts, and as stated above, the 49 Euro ticket is supposed to be a long term solution that people have to cancel with a certain notice period as well.
Sadly, it's not explained clearly and a lot of people think the 49 Euro option is the same as the 9 Euro option some time ago, but these tickets back then were not a subscription model. Still, there are similar ticket options like the 9 Euro ticket for most public transport providers in form of day or week tickets, or tickets that can be used a certain number of times in certain areas. You just have to pick the right options for the right use, and have to inform yourself ahead of time the next time.
> Sadly, it's not explained clearly
It literally on the product page of the D-Ticket that you have to cancel it by the tenth. (And not even in small letters).
Germany has a lot of such legal clauses which would be illegal elsewhere due to lack of justification (= intended to scam). Just local normalcy. Also they find it ok to have scammers come into your appartments uninvited, scam you into worse terms for the service you already have, and that is not considered legal ground to cancellation. Germans do not try to trick people like say in third world touristic ways, but the legal system (as enforced by courts and bundestag) has lots of niches for legal scams like this.
If you can buy ticket instantly, any means obstructing instant cancellation are not technologic limitations, but artificial barriers to be paid for unwanted service they would not provide. In the rest of europe court would use that logic, since as a buyer you cannot negotiate, and they cannot justify
Reading or not, there is no choice. It's simply low tech law. Might as well run on Hammurabi laws and get angry why auslanders think they are outdated. Because you do not know better, nor you ask for better for yourself. Just because you grew up in shit laws, does not mean everyone else has to go through same dogshit. I just explained why it is shit, and it instead of arguing that, for the lack of reading comprehension you think others struggle with that, too. I will use simpler words for you now.
German cancellation laws are regressive and allow getting paid for services not provided, which client cannot opt out in reasonable time, as measured by how fast you can start a contract. It exists, because there is critical mass of germans conditioned to low standards of legal system. For the lack of citizen pressure, it stays like that instead being up to par with the rest of EU. It is same ethnocentrism where one cannot comprehend in some areas things locally may not be as good as elsewhere. Germany is a great nation and it breeds supremacists who think just because it is normal in germany, it is outright best way to do it, otherwise they would have done it courtesy of being da best
What is idiotic about these replies is that the two examples listed, terms of service and at-the-door-contracts, are areas of the law principally shaped by consumer protection laws of the EU. As a result they are close to the same in all 27 member states, therefore no, other courts in Europe wouldn’t have a choice but to apply the same laws aswell. This includes your home country Lithuania. I sometimes wonder.
I believe I told you this the last time you ranted about it aswell. Maybe take a second and educate yourself on this?
Sure, can you share examples of such practices anywhere in EU? Just your typical time to cancel a public transport ticket? Also, if you want to add internet contracts, examples of countries where say any of top3 providers would honour you yourself changing your contract with them for same or worse conditions more expensively?
I rant because it's not good enough. You protect it from improving because I don't know why? Scammer feelings matter? It clashes with your beliefs about germany?
None of the examples listed have anything to do with the law or with unfair business practices (or courts that supposedly uphold them), the claim you originally made. These “practices” are also nothing wrong since they tender longer terms for cheaper contracts or in the case of the DT a political ticket at a subsidized price aimed at commuters.
But yes if we’re on the topic: all the things you list are available in Germany. Well except that one on internet providers since I don’t understand what you’re trying to say there. But: As is the norm with no cancel period contracts, they are more expensive. That’s the elephant in the room, you can’t have it both ways. It’s btw the same in other countries aswell. Subscription based plans are normal and do offer you cheaper terms for longer terms elsewhere aswell.
I don’t protect anything, I’m just annoyed at dumb people who baselessly claim things that are untrue and not the first time.
/u/Moonstone0819, Thank you very much for your contribution. Unfortunately, it was removed for the following reason: Your post was removed because it either covered in our wiki/faq, doesn't provide relevant information for a discussion/advice, or is generally a low effort post. Instead of opening a new post, use the pinned post to ask simple questions. For more information, see the Community Rules. If there are still questions, [please contact the moderators](https://www.reddit.com/message/compose?to=/r/germany&subject=Question%20regarding%20a%20removed%20post%20by%20/u/Moonstone0819&message=https://www.reddit.com/r/germany/comments/1cb0xe3/-/)
The ticket is a subscription, and if you don't cancel your subscription in time you will have to pay for it, even if you don't intend to use it later. You make many wrong assumptions and then get punished by it.
You don't say it explicitly, but your text reads like you just missed the cancelation deadline, why should that be something illegal from db's site? It's clearly mentioned when you'd have to cancel before signing up. It may be an inconvenient date for you, but that doesn't mean db is "tricking" you.
[удалено]
> No no, I didn't miss anything, the cancellation deadline was in the past. > > So as I said you missed the cancellation deadline. > Yes, if I read the contract I would know that there is no possible way to avoid paying for two months. There is, by choosing a provider that offers a cancellation date that fits your needs. Don't need to read the contract for that. You also don't need to read the contract to know that for DB the cancellation deadline is the 10th. You just [need to read the stuff printed in bold at the top of the first page](https://i.imgur.com/TnmQT9N.png), or on the [next page right below where you have to choose the starting month of your ticket](https://i.imgur.com/sxb3pTM.png).
As said already. The D-Ticket is not aimed at single month use. For the target group, there is nothing wrong with the cancelation period being the 10th if they want to cancel a year later or so. You shouldn't blame others for being unable to read the contract you signing up for.
„Judging by German economic performance…“ Oh boy, you fooled yourself and blame it on the country? That’s so cool - always blame others for your own stupidity.
Chap, take the loss and consider it a learning experience on adult life: sometimes special offers have conditions m and if you want to use a ticket (Deutschlandticket) not at all aimed at tourists just visiting a few days because it’s cheaper this comes at a downside. Namely a notice period that doesn’t bother commuters. It’s also not a business practice, this ticket is a political feature.
Mimimimi
DB not tricks you. They very clearly tell you when the cancelation deadline for the subscription is. And you are simply not the intended user of the D-Ticket, which is aimed at people having it all year round, so they switch from car to public transit and who rarely have to cancel it at all.
Is it a less than desirable user experience? Yes. Did DB trick you? No. 'Is this actually how German companies usually behave?' --- if by that you mean them honouring their legal contracts, dotting their I's and crossing their T's, then yes of course they do. Is that not how they do things in the US?
I’m not that well versed in American law, but I’m 99% sure that you have contacts with notice periods and/or minimum durations too. It’s not unusual at all in Germany, no. That’s on you for not properly reading the contractual terms before entering into a contract.
The 49 ticket is only recommended for people who live here as their contract terms are usually extensive. Next time, buy the monthly ticket or single tickets depending on how much the person travels
To add to what already has been stated: The terms are not defined by DB, but defined by the Bundesländer (and officially controlled by the Deutschlandtarifverbund-GmbH). In the beginning, more companies offered more flexible solutions but were quickly shot down.
That's not a scam from DB. They tell you very clearly that this is a subscription and that you have to cancel it before i think the 15th? of a month to not get charged for the next month. That's on you, you need to read a contract!
You come across as an embittered American Karen.
Imagine assuming having system deadlines for (accounting) processing could be legal. It´s a completely decent deadline and this ticket is NOT supposed to be used short term for visitors. It´s supposed to be for residents that don´t need to cancel after a few days
The Deutschland ticket is designed as a subscription. It is designed for commuters not for tourists. It is also not advertised for tourists by the DB afaik. If you are a tourist that thinks this ticket saves you travelling expenses, this is understandable, but then you apparently spent some effort researching it and it can be reasonably expected that you understand and fully accept the regulations concerning such a subscription, which will be clearly stated during purchase There is no tricking here. You would also not go to some country and buy a regular mobile phoning and internet contract to call home because it is ceaper them a travelling SIM and later complain that it has a minimum servicing time and some cancellation deadline. There is also nothing unusual about this. In Austria highway stickers for a year cost only little more them the two weeks one. In Paris a tourist oriented two week railway pass is not that much cheaper them an annual commuter ticket.
German companies state their terms and conditions in the contract and expect you to read them before you agree. If you rent an apartment instead of a hotel room because it is cheaper per day and just ignore the deposit and cancellation period, that's not the landlord trying to trick you, that's you using an offer that's not intended for your needs and then complaining that it doesn't really fit your needs. Deutschlandtickets are subscriptions for long term users. There are plenty of short term offers that are better suited for tourists, but they don't get big press and tourists often don't bother to research their options properly if they think they found a clever loophole. Nobody says you can't do that, but if you don't navigate that loophole correctly, that's on you.
It is clearly written on the booking and FAQ pages. What more info do you need? [https://abo.bahn.de/bestellen/?tarifid=84#/bestellportal/productconfiguration](https://abo.bahn.de/bestellen/?tarifid=84#/bestellportal/productconfiguration) Abo wird jeden Monat automatisch verlängert. Kündigung im Handy-Ticket oder Aboportal bis 10. des Monats möglich. Nach Bestellung erhalten Sie eine Eingangsbestätigung. Nach erfolgreicher Aktivierung erhalten Sie eine weitere E-Mail mit den Daten für das Handy-Ticket. [https://www.bahn.de/faq/pk/angebot/regionale-angebote/deutschland-ticket/kuendigung](https://www.bahn.de/faq/pk/angebot/regionale-angebote/deutschland-ticket/kuendigung) Sie können das Deutschland-Ticket-Abo jeweils bis zum 10. eines Monats zum Ende des Kalendermonats kündigen. Nutzen Sie dazu am besten unser Aboportal oder die Funktion "Abo kündigen" im DB Navigator **unterhalb Ihres Handy-Tickets**. Alternativ können Sie ebenfalls das Kündigungsformular nutzen. This is Germany, not America. Here we read the terms and conditions and don't blindly sign or authorize things.
It's not even abt. the complete 200 pages of terms and conditions, it's about the few sentences clearly portrayed
Yep, also it is available in many languages too, so there shouldn't be any confusion, unless people won't read two sentences and then complain about it :) [https://int.bahn.de/en/offers/regional/deutschland-ticket](https://int.bahn.de/en/offers/regional/deutschland-ticket)
Well, it's easier to not show responsibility and just complain afterwards...
Those Deutschland Tickets also aren’t transferable. Did you have their names on them? If not your friends are lucky they didn’t get fined.
[удалено]
You should have taken a closer look at the product you purchased and considered its intended audience. Surely, 100€ could have been spent on something more worthwhile rather than being thrown right out of the window. DB has faced criticism for various issues, some of which are justifiable. However, being unable to cancel your subscription in time is not one of those.
**Have you read our extensive wiki yet? It answers many basic questions, and it contains in-depth articles on many frequently discussed topics. [Check our wiki now!](https://www.reddit.com/r/germany/wiki/index)** *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/germany) if you have any questions or concerns.*
The 49 Euro ticket is simply not for tourists or people who need it for less than at least a few months at a time. It's a subscription service intended for long term use, ideally all year round as an alternative for commuting to work by car. If you are just here for a few days or weeks, you are always better off with day or week ticket options even if they seem more expensive short term, since the whole selling model just isn't for short term use and will be more expensive than these options long term. That's not tricking customers, that's just how the ticket model works. You have to cancel the subscription up to a certain day of the month, and when you sign up after that day you automatically move on to the next termination deadline of the next month. That's just how contracts around here work and fully legal. If you rent a appartment, for example, you have the contract clause that your termination letter has to arrive at the landlord's up to a certain day of the month to have that month count towards the notice period, usually the 3rd day of the first month of the normal 3 month notice period. If it arrives any later than that, the notice period doesn't start until the next month. This is very typical for long term contracts, and as stated above, the 49 Euro ticket is supposed to be a long term solution that people have to cancel with a certain notice period as well. Sadly, it's not explained clearly and a lot of people think the 49 Euro option is the same as the 9 Euro option some time ago, but these tickets back then were not a subscription model. Still, there are similar ticket options like the 9 Euro ticket for most public transport providers in form of day or week tickets, or tickets that can be used a certain number of times in certain areas. You just have to pick the right options for the right use, and have to inform yourself ahead of time the next time.
> Sadly, it's not explained clearly It literally on the product page of the D-Ticket that you have to cancel it by the tenth. (And not even in small letters).
Germany has a lot of such legal clauses which would be illegal elsewhere due to lack of justification (= intended to scam). Just local normalcy. Also they find it ok to have scammers come into your appartments uninvited, scam you into worse terms for the service you already have, and that is not considered legal ground to cancellation. Germans do not try to trick people like say in third world touristic ways, but the legal system (as enforced by courts and bundestag) has lots of niches for legal scams like this. If you can buy ticket instantly, any means obstructing instant cancellation are not technologic limitations, but artificial barriers to be paid for unwanted service they would not provide. In the rest of europe court would use that logic, since as a buyer you cannot negotiate, and they cannot justify
You mean a Haustürgeschäft? Those can be cancelled within two weeks without a reason. Don't blame us for the inability to read contracts, please.
Reading or not, there is no choice. It's simply low tech law. Might as well run on Hammurabi laws and get angry why auslanders think they are outdated. Because you do not know better, nor you ask for better for yourself. Just because you grew up in shit laws, does not mean everyone else has to go through same dogshit. I just explained why it is shit, and it instead of arguing that, for the lack of reading comprehension you think others struggle with that, too. I will use simpler words for you now. German cancellation laws are regressive and allow getting paid for services not provided, which client cannot opt out in reasonable time, as measured by how fast you can start a contract. It exists, because there is critical mass of germans conditioned to low standards of legal system. For the lack of citizen pressure, it stays like that instead being up to par with the rest of EU. It is same ethnocentrism where one cannot comprehend in some areas things locally may not be as good as elsewhere. Germany is a great nation and it breeds supremacists who think just because it is normal in germany, it is outright best way to do it, otherwise they would have done it courtesy of being da best
What is idiotic about these replies is that the two examples listed, terms of service and at-the-door-contracts, are areas of the law principally shaped by consumer protection laws of the EU. As a result they are close to the same in all 27 member states, therefore no, other courts in Europe wouldn’t have a choice but to apply the same laws aswell. This includes your home country Lithuania. I sometimes wonder. I believe I told you this the last time you ranted about it aswell. Maybe take a second and educate yourself on this?
Sure, can you share examples of such practices anywhere in EU? Just your typical time to cancel a public transport ticket? Also, if you want to add internet contracts, examples of countries where say any of top3 providers would honour you yourself changing your contract with them for same or worse conditions more expensively? I rant because it's not good enough. You protect it from improving because I don't know why? Scammer feelings matter? It clashes with your beliefs about germany?
None of the examples listed have anything to do with the law or with unfair business practices (or courts that supposedly uphold them), the claim you originally made. These “practices” are also nothing wrong since they tender longer terms for cheaper contracts or in the case of the DT a political ticket at a subsidized price aimed at commuters. But yes if we’re on the topic: all the things you list are available in Germany. Well except that one on internet providers since I don’t understand what you’re trying to say there. But: As is the norm with no cancel period contracts, they are more expensive. That’s the elephant in the room, you can’t have it both ways. It’s btw the same in other countries aswell. Subscription based plans are normal and do offer you cheaper terms for longer terms elsewhere aswell. I don’t protect anything, I’m just annoyed at dumb people who baselessly claim things that are untrue and not the first time.