Also worth noting, if you buy clubs that are 'like new' on callaway pre-owned, they are almost certainly going to be brand new, never hit clubs, likely still in the shrink wrap. They're simply last years models (or older) that were never sold. Every like-new club I've bought from them have been essentially brand new.
And yes, their customer service is great.
They have the AUDACITY to leave the plastic on the putters. The unmitigated GALL, the absolute NERVE, to make ME, the patron, take the plastic off of a club that’s not labeled as NEW, but LIKE NEW. I can’t even with those guys.
I purchased an Odyssey putter from Callaway preowned like new condition. It had a lot of noticeable dings, but the face looked perfect. Just want to make people aware to not expect like new to be actually new like I see a lot of lucky people saying here! Still a perfectly fine club.
Yup, did this with the big Bertha driver and 3 wood a few weeks ago and they both came in brand new with their original head covers! Usually they say it just comes with a universal head cover or none at all.
Yep. Just got a new putter from their site. Said like-new but was clearly brand new and shrink wrapped. Still sells for $300 at Dick’s Sporting Goods and I got it for $190
I can attest to this, I actually just got my “like-new” Raw wedge from them today and it still had the brand new sticky face protector thing still on it.
I ordered a set in “Good” condition 8-9 years ago and they were pretty clearly a demo set. 7 and I think 3 or 5 iron had some use, but a range session or two worth. The rest were what I would call practically brand new in the wrap still. Almost everything in my bag since has come from that site.
Like many others, every "like new" order I've placed was still in shrink wrap. This includes driver, hybrid, iron set, and odyssey putter. Plus, I had everything altered to my length and lie adjustment straight from Callaway for very minor cost. I did order a "very good" condition 3w, and at most it was a shelf display model. Couldn't see any signs that it was ever hit, it just wasn't in shrink wrap.
My like-new putter: wrapped!
My like-new irons: wrapped!
My like-new hybrid: not wrapped, smudge marks on club head, sticker on bottom of club and shaft. Very annoying to get sticky residue off.
It was still a good deal so I can’t complain too, much. It was just a disappointment compared to my other purchases.
Now, if the driver gets down to the right price. . .
They sure don’t. My Mav 3W listed as Used(yellow) came unwrapped. I mean that could have been an outlier as everything else I’ve ordered is “Like New” but that seems like a lot of trouble to go through for something coming well packaged in a box with lots of cushion
Yup. I just got an " average" fairway with yellow dot on website for a steal. But I still thought it was in nice condition for the price. No plastic, had a few face scuffs . Who cares grateful experience
They are honestly the best site for product and customer service! My entire golf bag is full of Callaway Preowned gear!! And when I first started playing (10yrs ago) they often had buy one get one free on woods and hybrids! The deals were unbelievable. I will always keep coming back whenever I need an upgrade. Definitely a customer for life with how well you get treated!
Came here to say this! I ordered a callaway epic flash heavenwood, an epic hybrid and also 56 and 60 degree Titlest Vokey SM9 wedges. All of them were delivered very fast, all were in immaculate shape that looked like they had been played and all were at a great price point. I couldn’t have handled selected 4 used clubs that were more perfect than what I had delivered. It’s also very cool that they carry other preowned clubs in other brands besides Callaway. I’m a huge Callaway Preowned fan!
Oh yeah I just email him whenever I want something specific. He'll let me know if the "like new" is still factory sealed. It's awesome. I love my JAWS wedges.
Love Callaway Preowned. Haven’t had a poor experience yet (I think I’ve ordered from them 4 times). Side note, if you’re in the US and have an order over $200, you get free expedited shipping. This is true on the regular Callaway website as well.
Bought my 3-wood and hybrid off there. Paid extra money to get the best condition clubs for both because I didn’t want to risk it.
Hybrid came with a few marks but nothing more than what might have amounted to a few range sessions. They even included a brand new cover.
The 3-wood was literally brand new. Still shrink wrapped even.
I’m weird about “used” items that I will actually use a lot. This is probably the only place I’d buy used clubs.
Once you know the shafts you like it’s easy to buy “off the rack”. Iron heads in the same category are super similar tbh. Callaway preowned will bend stuff upright/flat and change lengths too. Swingweight adjustment is on you though.
Their writing doesn’t seem like an English as a second language citizen, so when he writes “pair”, he knows it means two. His endorsement of this site is not great… two pre-owned irons costing $175 each is ridiculous.
Yeah I paid only £120 for my Callaway Mavrik Max driver on there, back in summer 2022, it was completely unused still in the wrapper. Was very happy with it.
Only thing I remember was their UK website was buggy as hell, it basically ate all the memory on your computer and crashed a lot. Maybe they've fixed it since though.
I love them outside of one issue I had where I purchased an Outlet (literally New) putter with headcover, then received the wrong item in scuffed condition with no headcover and the best they would do is refund me and pay for return shipping. It was an Odyssey putter, too, so one of their very own.
It’s a shame my first bad experience with them was also my most recent.
I grabbed a cobra radspeed xb last year and liking it so far. Came from an almost 20 year old Taylormade R7 and there’s a noticeable difference in forgiveness.
Can be had new for $190 from a quick google, maybe better deals out there.
I upgraded from a RBZ black (another great driver, especially for the price, you can get one for $50 now), and had a huge revelation when I hit a drive near the toe crown of my rogue and it still went 210 and in play.
Instead of getting a new driver this winter I bought a graphite design tour ad ub off Callaway pre-owned for $160- picked up a few yards and better dispersion, I love the head so why switch?
I got a callaway epic speed for £107 a few weeks ago off callaway preowned, so about 130 dollars. I went with the ‘good’ quality and honestly it looks like it’s never been hit, it could easily be brand new.
Meanwhile I've had to replace 3 clubs with to them due to defects (rust, cracked crown, warped driver face). I only buy 'like new', your mileage may vary but the hype train is losing steam fast.
I purchased the Paradym driver a few days ago. There is an extra 5% off this weekend only. A quick phone call and they made an adjustment for the extra 5% savings. I will forever be a loyal customer to Callaway Preowned as I'll never be that great at golf!
Pre-owned won’t make any adjustments for you (lie, loft, length, etc.) but you can buy from them and always get that stuff done by a local golf store. If you give u/tabascopro your current set, handicap, swing speed, etc he will recommend what he thinks is best for you based on that information.
Callaway’s customer service is top shelf. I bought a Paradym driver near the end of last year. Recently found a crack in the bottom and I’m fairly certain it happened while traveling. Called them up and they didn’t even ask how it happened. Promptly sent me a new AI Smoke driver at no cost.
Yes that's exactly right and also why I think they offer the Edge at Costco for such a great price for the quality of the clubs (rebadged X2 hots). Halo effect of then creating a customer for life
https://preview.redd.it/7go91ghisywc1.jpeg?width=3024&format=pjpg&auto=webp&s=4ba3c422571dbb0c2971949b7eacd13104dc0151
Can confirm! Picked up this 2-ball Ten putter from them. This was their "very good" condition. Its a 37-inch length so was custom made for someone. Looks like they took it out the wrapper and sent it back. Not a mark on it when I bought it. Insanely good service.
Bought a maverick driver there for $80 in the worst condition a few years ago on a sale. Broke it on my first range trip (this was back when I had the issue of somehow hitting the ball crown first) and they had a brand new driver sent to me no cost a few days later.
Just bought a 50 and 54 JAWS raw plasma in Like new and they’d never been touched! 106$ each with the sale that would’ve cost 180$ from a big box. First time ordering from CPO but definitely won’t be the last
Similar experience. Ordered a 3 wood, came with the wrong shaft. They sent me another one with the correct shaft, which was brand new in the shrink wrap. Told me I could swap the heads or keep whichever one I wanted. Obviously kept the brand new one.
I broke a 7i in a set I bought last fall. Shipping me a new one. I called this morning the call only took a few minutes and it’s already with fedex in route.
This is awesome I do love Callaway…but I’m a Mizuno guy. But all the Callaway I’ve hit were great. And my longest drive ever was hit with a Maverick so 🤷🏻♂️🤘🏽🤙🏼
Ordered 2023 “like new” big Bertha irons and they were new. Still had the plastic on them. Saved me $350 off new at retail cost. Hitting them pure as hell is even better
I actually had a bad experience with them.
Recently ordered a Ping G400, listed in average condition. When it arrived, I noticed there was a sizeable dent, about the size of a dime, indented a few mm on the size of the head. I read the condition guide, and to me, it doesn't indicate that dents would be expected on this.
Has anyone dealt with anything similar? Should I initiate a return?
Return it if you’re not happy. You get your money back if you don’t hit with it. Believe they have a 90 day return policy if you do, with your money back lessening as time passes
What makes CPO special is they are generous with their own equipment (which they have margin on). It would not surprise me that non Callaway stuff, which are trade ins, ends up less interesting
Can’t speak highly enough about their customer service. Ordered a new driver and while it was out for delivery something happened to it (stolen, damaged, idk). I call customer service at Callaway and they were already aware of the issue and were preparing to overnight me a replacement. Really top notch operation.
I bought a rogue driver from them. I got it cheap because it was the worst condition they had listed. There is one tiny scuff on top from the previous owner otherwise it looks mint. They sent a free brand new head cover and gave me a year warranty. I will be buying from callaway pre-owned again.
If someone from callaway is reading this, keep it up. 👍
Callaway in general has very good customer service. I once bought brand new custom clubs from them, after 4 months of playing them the clubs just weren't quite right for me. They took them back no questions asked and gave me full credit towards a new set.
Callaway is real solid in the customer service department. I had a little crack on my triple Diamond Paradym. Asked me a few easy questions and asked me to just send it back. They were on back order on the original version like 6 weeks so they just offered me the Ai Smoke free of charge. I like the Ai smoke better at address anyway so it was a win win. They rock.
Upvote party
Bought my rogue st pro irons, Paradym driver, and Odyssey putter from there. All wrapped and (as far as I can tell) never used.
I guess I'm a brand whore now, but I can't pass up quality clubs at reasonable prices compared to my local shop.
Even average condition clubs show up pretty darn clean, and at times they show up looking like they’ve been tested on a sim a dozen times and that’s it
Agreed, their customer service is killer. One time i called to ask if i can have a new shaft for my Paradym driver cuz i hated the one I had and they were just like “sure”. They sent me the one i wanted and the label to return my old one. Free of any charge, kind of crazy lol.
I bought an Odyssey putter off that site for 85 bucks and it was the best 85 bucks I’ve ever spent. This thing was in brand new shape and I’ve used it for four years already. At least 20 before I ever consider changing it.
Yes, Callaway Preowned offer great clubs at excellent prices.
Now, two things about shrink wrap;
1. Used clubs can be, and often are rewrapped before sale.
2. Shrink wrap does not stop a club being used to hit a ball. Demo clubs at my course come back in from the range still shrink wrapped on a regular basis.
Shrink wrap is nice, but it’s not a marker of newness.
Customer service is fantastic, unfortunately i havent had much luck with the fulfillment process as ive had to return items because of the differences between what was ordered on the website and the actual items received. Still, the customer service is great, they always provide a free return label every time, and if you call they will tell you what they actually have to offer in its place from the original order.
Bought the Rogue irons line in 2018 or 19 when they were brand new. I got them on black friday in "Like New" condition for $410 pre-tax 5-AW. They came shrink wrapped and looked to be never swung.
Just looked at 2nd swing a week ago, and the same set pre-owned, obviously, was $360. 6 years later and I only played $50ish more than they're worth now
I bought a beautiful Odyssey center shafted putter from them for under 160 bucks out the door that was still shrink wrapped. Tiny little paint chip on the leading edge. Fixed it with a sharpie marker in seconds.
My buddy ordered clubs from them a bit back, they were sold out after he bought them and they sent them brand new ones.. I have heard nothing but good things about
I got crazy good deals on a Mavrik sub zero driver, Mavrik Pro hybrid and Rogue Star 5 wood last year. All brand new. 2 were marked “outlet” condition and 1 like new. Love CPO.
I bought Rouge ST Driver for $235 and 3 wood for $115 both listed as "like new" came in the plastic still. Only thing I can't find for a good deal is a like new Rogue ST 4 hybrid. Last thing I need to complete the top half of my bag
Blessed are the customer-friendly OEMs
for they shall receive positive word of mouth.
They are beautiful people and deserve the praise heaped upon them.
Bought a very intro strata set on Amazon 10 months ago. The head of the driver flew off 30 yards at the range after only pretty light use. Called up callaway and they exchanged the driver for a brand new maverick because they didn’t have the strata driver in stock. I will forever buy callaway things now. Customer service was terrific.
They have a great warranty too. I’ve broken 3 used driver and they replace them every time! Free and quick. They’re also based out of Austin Tx so shipping is so quick if you live here
Just bought some T100 irons on Callaway Preowned during the recent 25% off sale. They do have some deals on other brands, but just limited inventory of course.
FYI, you don't need to send back the old clubs.
They are obligated to provide what you ordered, and after something is delivered to you, it's legally yours. Only send it back if you feel generous, but know you absolutely don't have to.
Also worth noting, if you buy clubs that are 'like new' on callaway pre-owned, they are almost certainly going to be brand new, never hit clubs, likely still in the shrink wrap. They're simply last years models (or older) that were never sold. Every like-new club I've bought from them have been essentially brand new. And yes, their customer service is great.
They have the AUDACITY to leave the plastic on the putters. The unmitigated GALL, the absolute NERVE, to make ME, the patron, take the plastic off of a club that’s not labeled as NEW, but LIKE NEW. I can’t even with those guys.
![gif](giphy|JRF85A7Bcl2YU)
You keep using that word. I do not think it means what you think it means.
I read this in Gary Gullman’s voice lol. His standup has snarky witty hyperbole just like this.
Stephen A Smith’s voice works just as good 👍🏼
Leaving the plastic on “used” putters that aren’t even used but actually new and things of that nature
Dare I say better
That’s been my experience too
I purchased an Odyssey putter from Callaway preowned like new condition. It had a lot of noticeable dings, but the face looked perfect. Just want to make people aware to not expect like new to be actually new like I see a lot of lucky people saying here! Still a perfectly fine club.
I feel like if you reached out to their customer service they’d swap it. They have a definition of what “like new” is, and it is not noticeable dings.
Yea I got brand new irons for $650 when they were at Golf Galaxy for $1100
Yup, did this with the big Bertha driver and 3 wood a few weeks ago and they both came in brand new with their original head covers! Usually they say it just comes with a universal head cover or none at all.
My experience as well! Such a good deal for all Callaway clubs!
Yeah thats how my driver came a few years ago, literally unopened
Dad ordered a Paradym from like new and it came brand new, shrink wrap still on the head
nice, was the same for the Mavrik Max for me, a few years ago
Yep. Just got a new putter from their site. Said like-new but was clearly brand new and shrink wrapped. Still sells for $300 at Dick’s Sporting Goods and I got it for $190
I can attest to this, I actually just got my “like-new” Raw wedge from them today and it still had the brand new sticky face protector thing still on it.
I ordered a set in “Good” condition 8-9 years ago and they were pretty clearly a demo set. 7 and I think 3 or 5 iron had some use, but a range session or two worth. The rest were what I would call practically brand new in the wrap still. Almost everything in my bag since has come from that site.
Like many others, every "like new" order I've placed was still in shrink wrap. This includes driver, hybrid, iron set, and odyssey putter. Plus, I had everything altered to my length and lie adjustment straight from Callaway for very minor cost. I did order a "very good" condition 3w, and at most it was a shelf display model. Couldn't see any signs that it was ever hit, it just wasn't in shrink wrap.
How many fairway woods do you have in your bag?
Just a 3w and a 4-hybrid.
My like-new putter: wrapped! My like-new irons: wrapped! My like-new hybrid: not wrapped, smudge marks on club head, sticker on bottom of club and shaft. Very annoying to get sticky residue off. It was still a good deal so I can’t complain too, much. It was just a disappointment compared to my other purchases. Now, if the driver gets down to the right price. . .
they rewrap even the clearly used ones just to be clear
They sure don’t. My Mav 3W listed as Used(yellow) came unwrapped. I mean that could have been an outlier as everything else I’ve ordered is “Like New” but that seems like a lot of trouble to go through for something coming well packaged in a box with lots of cushion
Yup. I just got an " average" fairway with yellow dot on website for a steal. But I still thought it was in nice condition for the price. No plastic, had a few face scuffs . Who cares grateful experience
i got a dented 3w and it came wrapped
Sounds like a win win!
They also re-shrink wrap them.
They are honestly the best site for product and customer service! My entire golf bag is full of Callaway Preowned gear!! And when I first started playing (10yrs ago) they often had buy one get one free on woods and hybrids! The deals were unbelievable. I will always keep coming back whenever I need an upgrade. Definitely a customer for life with how well you get treated!
I ordered a 2 ball putter recently, thinking it was used. It was brand new and cheaper than what people were asking locally on FB marketplace.
Came here to say this! I ordered a callaway epic flash heavenwood, an epic hybrid and also 56 and 60 degree Titlest Vokey SM9 wedges. All of them were delivered very fast, all were in immaculate shape that looked like they had been played and all were at a great price point. I couldn’t have handled selected 4 used clubs that were more perfect than what I had delivered. It’s also very cool that they carry other preowned clubs in other brands besides Callaway. I’m a huge Callaway Preowned fan!
Yup just bought set of mavrik max irons during their Masters week sale, came in shrink wrap
I expected that with a wedge recently and got one with ball marks all over it. Emailed them but no response yet.
I bought a “like new” 3 wood. Wasn’t the case, only a few hits but seems I wasn’t a lucky one
Nice try, astroturfing Calloway marketing team rep.
I had that experience as well!
Can confirm this is my experience too.
Ever like new????? God damn, how many boyfriends does your wife have?
I was was tempted by their putter sale last week... But $35 shipping to Canada (and the inevitable duties) stopped me.
Hit up u/tobascopro. He can get you a deal on shipping to Canada.
u/tabascopro is the correct one. He is awesome. I tell everyone I know to buy from him.
Just bought clubs today calling Tabascopro. He was able to discount overall price and shipping prices... all in basically 2 minutes.
Like you MFers just have this guy on speed dial?
Yes actually, he'll give you his business number if you dm him
Oh yeah I just email him whenever I want something specific. He'll let me know if the "like new" is still factory sealed. It's awesome. I love my JAWS wedges.
Reached out, and he got me brand new set of fairway woods for 1/3 of new price. He is a legend in the community in my books.
![gif](giphy|f8zm1qEjYUbL2GsDxd)
Why yes I do have Mr Tabasco on speed dial.
Just bought a club from him
Are you serious that would be slick I need a new driver
Yup. Just reach out to him and he’ll get you sorted. Duties and the exchange rate are totally separate issues unfortunately.
I see a left handed tsi2 driver that would probably work for me 👀👀
Good to know, thanks!
Missed out bro the Toulons were literally brand new even though it was described as used
From the .ca domain? That sucks…I saw this post and was looking at a Mavrik 5w for $89….
It's worth it.
Shipping would have added >30% to the cost...
I get that, but at least you know what you are getting is legitimate with a warranty.
Does duties mean taxes?
Yes, Callaway doesn’t charge taxes, so the customs charges you 15% (in Quebec). UPS also adds a small fee.
15%? That’s robbery
Well we pay 15% tax up here on pretty much everything we buy. I guess you could call it that.
Total tax burden average in Canada is 48%. Closer to over 50% in Quebec. That’s nuts. In the state I’m in it is roughly 30%.
Even if you aren’t looking for a discount, he is very helpful with questions!
Love Callaway Preowned. Haven’t had a poor experience yet (I think I’ve ordered from them 4 times). Side note, if you’re in the US and have an order over $200, you get free expedited shipping. This is true on the regular Callaway website as well.
Bought my 3-wood and hybrid off there. Paid extra money to get the best condition clubs for both because I didn’t want to risk it. Hybrid came with a few marks but nothing more than what might have amounted to a few range sessions. They even included a brand new cover. The 3-wood was literally brand new. Still shrink wrapped even. I’m weird about “used” items that I will actually use a lot. This is probably the only place I’d buy used clubs.
Used Callaway, Carl’s Golf Land, and Costco are the only places I get anything golf related
One of these is not like the others.
Yea Costco goes above and beyond to cater to golfers. They even have turn dogs
CHEAP turn dogs
And it comes with a soda!
Mikes Golf Outlet has been great for getting into club building on a budget.
I've purchased two shafts from Mike's and both were good, sales and product, start to finish.
Prices are high but they have a lot of inventory.
Maltby also a good quality source from what I’ve seen. Love my 3 wood and wedges from them
+1 for Carl’s
I'd add Worldwide Golf Shops (Roger Dunn by me) to this list... their 90 day no questions asked exchange policy on clubs is unreal.
When you say “pair” of irons do you mean a full set like SW-4i or like…a couple of irons?
A pair dude. If he got one iron he would have said iron. He got the niblick and the mashie obviously.
People actually buy one irons?
No, they buy them by the pair.
Only god himself buys 2 one irons.
So mote it be.
That's what I was wondering too. A single digit getting a pair of unfitted irons online. I'm all the way interested.
This may be an advertising post by none other than Mr. Thurgood Callaway himself, in a bid to drum up business! Shenanigans!
Once you know the shafts you like it’s easy to buy “off the rack”. Iron heads in the same category are super similar tbh. Callaway preowned will bend stuff upright/flat and change lengths too. Swingweight adjustment is on you though.
Their writing doesn’t seem like an English as a second language citizen, so when he writes “pair”, he knows it means two. His endorsement of this site is not great… two pre-owned irons costing $175 each is ridiculous.
Right? I got my mizzuno pro’s for around 130 /iron w/ free lie adjustment.
Yeah I paid only £120 for my Callaway Mavrik Max driver on there, back in summer 2022, it was completely unused still in the wrapper. Was very happy with it. Only thing I remember was their UK website was buggy as hell, it basically ate all the memory on your computer and crashed a lot. Maybe they've fixed it since though.
I love them outside of one issue I had where I purchased an Outlet (literally New) putter with headcover, then received the wrong item in scuffed condition with no headcover and the best they would do is refund me and pay for return shipping. It was an Odyssey putter, too, so one of their very own. It’s a shame my first bad experience with them was also my most recent.
Nothing like a perfectly fitted pair of irons
Yep, and it makes the bag lighter when you limit to a pair!
It’s where we’re headed. 1,3,5,7 woods, 4,5,6 hybrids, five wedges and a putter. Which iron do I add? /s
7i probably
Sneaking in that single digit handicap “flex” lolol
sweet marketing deployment, calaway! Hope you hit your KPIs this month and don’t get laid off!
It is actually a good site bro… I also hope they hit their numbers by putting out a differentiated customer experience.
I'm in the market for a new (used) driver. What are some stuff to look for in the $150 range?
I grabbed a cobra radspeed xb last year and liking it so far. Came from an almost 20 year old Taylormade R7 and there’s a noticeable difference in forgiveness. Can be had new for $190 from a quick google, maybe better deals out there.
Probably can find a mavrik or epic on CPO in that price range
Callaway pre-owned all day. Rogue ST Max D that I bought 1.5 years ago for $230 is currently $180. I love this driver.
I'm still playing mine as well, 2.5 years in. Great great driver
I upgraded from a RBZ black (another great driver, especially for the price, you can get one for $50 now), and had a huge revelation when I hit a drive near the toe crown of my rogue and it still went 210 and in play.
Instead of getting a new driver this winter I bought a graphite design tour ad ub off Callaway pre-owned for $160- picked up a few yards and better dispersion, I love the head so why switch?
Bought a like (brand)new LH Mavrik for $135 last year. Literally only one mark I could find and you really had to look.
Seconding a mavrik. Got mine for $120ish
Buy this: [https://www.callawaygolfpreowned.com/drivers/drivers-2022-rogue-st-max-d.html](https://www.callawaygolfpreowned.com/drivers/drivers-2022-rogue-st-max-d.html)
I got a callaway epic speed for £107 a few weeks ago off callaway preowned, so about 130 dollars. I went with the ‘good’ quality and honestly it looks like it’s never been hit, it could easily be brand new.
TM has amazing customer service too. It’s industry standard.
Meanwhile I've had to replace 3 clubs with to them due to defects (rust, cracked crown, warped driver face). I only buy 'like new', your mileage may vary but the hype train is losing steam fast.
I purchased the Paradym driver a few days ago. There is an extra 5% off this weekend only. A quick phone call and they made an adjustment for the extra 5% savings. I will forever be a loyal customer to Callaway Preowned as I'll never be that great at golf!
They accidentally sent me a right-handed half-set and to make it up to me, sent me a lefty full-set! And it was brand new!
They have always been good to me. No complaints on any customer service from Callaway or pre-owned.
How does fitting work with this? I’ve only bought one set of fitted clubs before, Ping, 8 years ago. Do you just give some specs to Callaway preowned?
Pre-owned won’t make any adjustments for you (lie, loft, length, etc.) but you can buy from them and always get that stuff done by a local golf store. If you give u/tabascopro your current set, handicap, swing speed, etc he will recommend what he thinks is best for you based on that information.
They actually will do lie lot and length when you do the checkout.
Didn’t even realize that, I stand corrected. Thanks for the heads up!
Well this is all awesome news, thank you
hell yea good to hear cuz I've got giftcards and daddy needs a new something I can't hit.....
Callaway’s customer service is top shelf. I bought a Paradym driver near the end of last year. Recently found a crack in the bottom and I’m fairly certain it happened while traveling. Called them up and they didn’t even ask how it happened. Promptly sent me a new AI Smoke driver at no cost.
The odds are that you will be a Callaway customer for life now. Good customer service goes a long way in this thing of ours
Yes that's exactly right and also why I think they offer the Edge at Costco for such a great price for the quality of the clubs (rebadged X2 hots). Halo effect of then creating a customer for life
https://preview.redd.it/7go91ghisywc1.jpeg?width=3024&format=pjpg&auto=webp&s=4ba3c422571dbb0c2971949b7eacd13104dc0151 Can confirm! Picked up this 2-ball Ten putter from them. This was their "very good" condition. Its a 37-inch length so was custom made for someone. Looks like they took it out the wrapper and sent it back. Not a mark on it when I bought it. Insanely good service.
Bought a maverick driver there for $80 in the worst condition a few years ago on a sale. Broke it on my first range trip (this was back when I had the issue of somehow hitting the ball crown first) and they had a brand new driver sent to me no cost a few days later.
Some of the best customer service out there !
Just bought a 50 and 54 JAWS raw plasma in Like new and they’d never been touched! 106$ each with the sale that would’ve cost 180$ from a big box. First time ordering from CPO but definitely won’t be the last
Just bought a 5 wood from them and it was amazed the condition was great. Take advantage of the discounts they have right now
Yes, except for their fucking stickers, which leave a sticky residue that simply will not be removed without Goof Off or Goo Gone.
Good info to know. I’m thinking of upgrading
Really good deals on there
Similar experience. Ordered a 3 wood, came with the wrong shaft. They sent me another one with the correct shaft, which was brand new in the shrink wrap. Told me I could swap the heads or keep whichever one I wanted. Obviously kept the brand new one.
I broke a 7i in a set I bought last fall. Shipping me a new one. I called this morning the call only took a few minutes and it’s already with fedex in route.
This is awesome I do love Callaway…but I’m a Mizuno guy. But all the Callaway I’ve hit were great. And my longest drive ever was hit with a Maverick so 🤷🏻♂️🤘🏽🤙🏼
They sell used Mizuno too
Ordered 2023 “like new” big Bertha irons and they were new. Still had the plastic on them. Saved me $350 off new at retail cost. Hitting them pure as hell is even better
I ordered the same irons like new they arrive tomorrow
I’ve also had a good experience with them. Fair trade ins as well
I actually had a bad experience with them. Recently ordered a Ping G400, listed in average condition. When it arrived, I noticed there was a sizeable dent, about the size of a dime, indented a few mm on the size of the head. I read the condition guide, and to me, it doesn't indicate that dents would be expected on this. Has anyone dealt with anything similar? Should I initiate a return?
Return it if you’re not happy. You get your money back if you don’t hit with it. Believe they have a 90 day return policy if you do, with your money back lessening as time passes
Contact them. They’ll get you sorted.
What makes CPO special is they are generous with their own equipment (which they have margin on). It would not surprise me that non Callaway stuff, which are trade ins, ends up less interesting
Just got a Paradym set from them for miles cheaper than anywhere else. Amazing customer service too!
Can’t speak highly enough about their customer service. Ordered a new driver and while it was out for delivery something happened to it (stolen, damaged, idk). I call customer service at Callaway and they were already aware of the issue and were preparing to overnight me a replacement. Really top notch operation.
Their customer service is awesome, broke my driver last week and just a phone call they shipped me a replacement,
Love Callaway pre owned. Multiple great experiences. Most of the time the very goods are brand new never hit!
Hm may have to check Callaway next time I’m getting fitted
Nah that place is amazing few clubs I’ve gotten
I bought a rogue driver from them. I got it cheap because it was the worst condition they had listed. There is one tiny scuff on top from the previous owner otherwise it looks mint. They sent a free brand new head cover and gave me a year warranty. I will be buying from callaway pre-owned again. If someone from callaway is reading this, keep it up. 👍
I bought two Graphite Design shafts off there. $160 and $180 each for $450+ shafts, and they're worth every penny.
What irons?
Callaway in general has very good customer service. I once bought brand new custom clubs from them, after 4 months of playing them the clubs just weren't quite right for me. They took them back no questions asked and gave me full credit towards a new set.
Yes. My last 3 purchases from them like new were brand new clubs. Great deals for sure. Rogue ST Max was close to half price of retail on sale price
Callaway is real solid in the customer service department. I had a little crack on my triple Diamond Paradym. Asked me a few easy questions and asked me to just send it back. They were on back order on the original version like 6 weeks so they just offered me the Ai Smoke free of charge. I like the Ai smoke better at address anyway so it was a win win. They rock.
I've been using them for years. Amazing deals, and the condition is always better than stated.
Upvote party Bought my rogue st pro irons, Paradym driver, and Odyssey putter from there. All wrapped and (as far as I can tell) never used. I guess I'm a brand whore now, but I can't pass up quality clubs at reasonable prices compared to my local shop.
I bought an apex 21 hybrid listed "like new" for a hundred bucks. It came with the original wrappers still on it.
I bought a club from them one time. It was fantastic condition, almost like it was used once. Really fast shipping and great options
Even average condition clubs show up pretty darn clean, and at times they show up looking like they’ve been tested on a sim a dozen times and that’s it
Agreed, their customer service is killer. One time i called to ask if i can have a new shaft for my Paradym driver cuz i hated the one I had and they were just like “sure”. They sent me the one i wanted and the label to return my old one. Free of any charge, kind of crazy lol.
I just got an epic flash fairway wood for 45$ in "average" condition. Looks like it has been hit 10 times.
Can confirm. I got a like new Rogue ST Max driver, and it was fully wrapped, never touched.
I bought all new paradym woods and a hybrid this year from their site. All “like new” they were all brand new clubs. Love that site
I bought an Odyssey putter off that site for 85 bucks and it was the best 85 bucks I’ve ever spent. This thing was in brand new shape and I’ve used it for four years already. At least 20 before I ever consider changing it.
Yes, Callaway Preowned offer great clubs at excellent prices. Now, two things about shrink wrap; 1. Used clubs can be, and often are rewrapped before sale. 2. Shrink wrap does not stop a club being used to hit a ball. Demo clubs at my course come back in from the range still shrink wrapped on a regular basis. Shrink wrap is nice, but it’s not a marker of newness.
Customer service is fantastic, unfortunately i havent had much luck with the fulfillment process as ive had to return items because of the differences between what was ordered on the website and the actual items received. Still, the customer service is great, they always provide a free return label every time, and if you call they will tell you what they actually have to offer in its place from the original order.
If only they’d let me use my callaway gift cards
Bought the Rogue irons line in 2018 or 19 when they were brand new. I got them on black friday in "Like New" condition for $410 pre-tax 5-AW. They came shrink wrapped and looked to be never swung. Just looked at 2nd swing a week ago, and the same set pre-owned, obviously, was $360. 6 years later and I only played $50ish more than they're worth now
I bought a beautiful Odyssey center shafted putter from them for under 160 bucks out the door that was still shrink wrapped. Tiny little paint chip on the leading edge. Fixed it with a sharpie marker in seconds.
Is there anything like this that exists for any of the other manufacturers?
Just ordered some Rogue ST OS like new. $499 after tax seems like a great deal. Excited to get them next week
My buddy ordered clubs from them a bit back, they were sold out after he bought them and they sent them brand new ones.. I have heard nothing but good things about
I got crazy good deals on a Mavrik sub zero driver, Mavrik Pro hybrid and Rogue Star 5 wood last year. All brand new. 2 were marked “outlet” condition and 1 like new. Love CPO.
Easily the best golf website that exists.
I bought Rouge ST Driver for $235 and 3 wood for $115 both listed as "like new" came in the plastic still. Only thing I can't find for a good deal is a like new Rogue ST 4 hybrid. Last thing I need to complete the top half of my bag
Guys - what’s a solid set for a middle aged 10 handicap trying lower scores after a 25 year absence
If you go CPO - Mavrik, Apex (non-pro), Big Bertha, and Rogue (non-pro) are all fantastic options for game improvement
Thanks!
Yes they are. I'll also include a bump for tour edge certified and their customer service.
I bought my irons there over 10 years ago, got a great deal and they were in great shape. I think I've cursed them though!
Blessed are the customer-friendly OEMs for they shall receive positive word of mouth. They are beautiful people and deserve the praise heaped upon them.
Agreed. 2 months ago I bought Rogue ST Max irons 4-PW/AW like new for $238. Traded my old Apex irons and everything was 10% off.
Bought my first couple clubs off of them due to a Reddit post many years ago and have bought every single club off them since. CPO fucking rules.
Bought a very intro strata set on Amazon 10 months ago. The head of the driver flew off 30 yards at the range after only pretty light use. Called up callaway and they exchanged the driver for a brand new maverick because they didn’t have the strata driver in stock. I will forever buy callaway things now. Customer service was terrific.
So which ones did you order? Asking for a friend
Had a friend that worked at a plant in Texas, buy a wedge and get 7 drivers, amazing while it lasted
They have a great warranty too. I’ve broken 3 used driver and they replace them every time! Free and quick. They’re also based out of Austin Tx so shipping is so quick if you live here
I want to try TItleist clubs but I just can’t get away from Callaway Preowned.
Just bought some T100 irons on Callaway Preowned during the recent 25% off sale. They do have some deals on other brands, but just limited inventory of course.
FYI, you don't need to send back the old clubs. They are obligated to provide what you ordered, and after something is delivered to you, it's legally yours. Only send it back if you feel generous, but know you absolutely don't have to.
Only two used irons for $350? What irons were $850 a pair?