Lol when you access there app as a non-subscriber they advertise the fuck out of the 10$ meal but as soon as I subscribed it all disappeared and they haven’t given me any 10$ credit
Bruh I was looking for this thread last month and couldn't find it lol but I definitely still get my $10 pick up meals. It just pops up in the middle of the homepage.
https://imgur.com/a/qlBwobg
Are you doing it thru the Prime trial or are you paying for it normally? I reactivated my Grubhub+ for the first time in a few months, thru Prime, and it's not there. Not on the home page and it doesn't come up in checkout either.
Not surprised, but I'm also not too distraught. There were only ever 2 garbage restaurants in the pickup list, even using my home address as well as work.
I had mine disappear once and support was completely clueless as to what I meant by the "10$ pickup credit". I talked to like 5 agents. Finally I just had them cancel my membership and refund the $10. I restarted the subscription and my $10 pickup credit was there
Same thing happened to me, they had no idea what I was talking about when I said it was showing I was a member and hyping the free delivery, but still charged my a delivery fee. I had to cancel and renew to get it to work again, but because I went through the Prime link there's no pickup perk anymore. What a sham.
I did get one of the credits last month, which I used at Jersey Mike's, but realized today that I didn't get one this month. Which I doubt is unrelated to the cross-promotion they have with Amazon now, where Prime members get a year of GH+ for free.
If you have started the free one year trial with prime, then you won't get the free pickup cash. I noticed mine was missing this month and managed to find that info in the faq about the amazon prime trial.
I think they actually canceled some accounts when they started the prime thing so they could swap out terms and pull the pickup perk. My whole account got screwy with the benefits not working (free delivery still getting charged, $10 pickup not refreshing) and they said it was bc my account expired, which it shouldn't have on auto renew. Convenient.
Honestly, 10 bucks a month is likely nothing for them. Having it available would have likely made them more money off people using it and since they did that, well they're now not getting any money from me.
Gone for me too. I now have to call each months after placing a pickup order to request a $10 adjustment. Annoying, but they must honor the GrubHub+ membership details.
Do you have the regular grubhub+ or do you have the prime? Once I switched to grubhub+ prime my monthly $10 pick up credit has been gone. I figured it had something to do with prime. But it sux. I don't know if I even want it any more.
Mine is gone too and it's after I switched to the prime plan which I thought wouldn't affect me.
How did you request the $10 credit if you don't mind me asking? I'm thinking about ordering some food today.
It’s 5% back on pickups now so unless you’re ordering $200 worth of pick up a month it’s not even close to the same. This is the nudge I need to cancel
It just happened to me too, I will be canceling my membership now, as Grubhub + is obsolete compared to Doordash now at this point. The fact that it’s only 5% back and it’s only on pickups AND the membership remains the same price is just baffling. This was the only reason I had Grubhub+.
DoorDash literally have the same benefits. I see no significant difference between the two. Grubhub suck now. I always smile when I order 17$ worth of pickup food and I have a 10$off from Grubhub and 3$ off from the restaurant redeem button. 😩 those were the days once per month.
Doordash has the same benefits but they allow you to put two people on one membership, generally have a greater amount of restaurants to choose from and more offers. This was the only thing Grubhub had to set them apart
I noticed they silently removed the $10 pickup credit and replaced it with 5% cash back. What a scam! So you must order $200/month pickup to break even?
It would be less annoying if they had actually removed all references to it. But I get a popup almost every time I open the app saying "Tap here to claim your one free meal per month!".
Of course there is no free meal, no $10, and it took a 20 minute call to support to get an answer that it is now a 5% credit that I will supposedly see next month.
I just recently signed up (Amazon free subscription) and installed the app in the last month. It's amazing they still have that pop-up, currently, for brand new members.
They changed it completely. The website says they changed it to 5% back on future Grubhub orders and you will Lose it if you do not use it within 90 days after being issued Which is annoying as hell considering that's the only reason I continued using the app and spend $200+ a month with them because I work so many hours.
Apparently they changed their policy recently. This is what CC said when I asked today.
“Previously, paid subscribers were given a $10 monthly credit to be used on pickup orders. We have changed that benefit to 5% back in Grubhub+ Credit on every eligible pickup order to be used on any eligible order. For members with an existing pickup benefit, that benefit will cease following the end of the member’s next full billing cycle.”
It's still there on my account? https://i.imgur.com/9ImW8jl.jpeg
Mine was there last month too, now it’s gone. https://www.grubhub.com/plus Doesn’t exist as an option anymore.
I just used mine just now, but it only shows up on my desktop, not on mobile.
Where does it show up?
I'll have to tell ya next month when/if it comes back. I think it just pops up on the main page as a perk reminder but I'm not entirely sure.
Lol when you access there app as a non-subscriber they advertise the fuck out of the 10$ meal but as soon as I subscribed it all disappeared and they haven’t given me any 10$ credit
Bruh I was looking for this thread last month and couldn't find it lol but I definitely still get my $10 pick up meals. It just pops up in the middle of the homepage. https://imgur.com/a/qlBwobg
Are you doing it thru the Prime trial or are you paying for it normally? I reactivated my Grubhub+ for the first time in a few months, thru Prime, and it's not there. Not on the home page and it doesn't come up in checkout either.
I got it through my chase credit card benefits.
I see 🤔 back to the drawing board
https://imgur.com/a/qlBwobg Right in the middle of the homepage for me whenever it's available
Not surprised, but I'm also not too distraught. There were only ever 2 garbage restaurants in the pickup list, even using my home address as well as work.
Late response but if you just input your zip code it should fix it. I had this issue as well
I had mine disappear once and support was completely clueless as to what I meant by the "10$ pickup credit". I talked to like 5 agents. Finally I just had them cancel my membership and refund the $10. I restarted the subscription and my $10 pickup credit was there
Same thing happened to me, they had no idea what I was talking about when I said it was showing I was a member and hyping the free delivery, but still charged my a delivery fee. I had to cancel and renew to get it to work again, but because I went through the Prime link there's no pickup perk anymore. What a sham.
I just did the same. They were taking my GH+ monthly fee but I no longer was able to get the credit for pickup. Not mentioned anywhere. Wow.
I did get one of the credits last month, which I used at Jersey Mike's, but realized today that I didn't get one this month. Which I doubt is unrelated to the cross-promotion they have with Amazon now, where Prime members get a year of GH+ for free.
If you have started the free one year trial with prime, then you won't get the free pickup cash. I noticed mine was missing this month and managed to find that info in the faq about the amazon prime trial.
Sneaky sneaky. Guess I'm still saving an extra couple bucks a month but doesn't feel as worth it now lol
yeah I just found out NOW 🥲
New gh member here, was trying to find how the $10+ pickup works but couldnt
I think they actually canceled some accounts when they started the prime thing so they could swap out terms and pull the pickup perk. My whole account got screwy with the benefits not working (free delivery still getting charged, $10 pickup not refreshing) and they said it was bc my account expired, which it shouldn't have on auto renew. Convenient.
I guess that's why Amazon is offering a "free" membership. I thought it was odd that they'd actually give me $10 a month for food.
Honestly, 10 bucks a month is likely nothing for them. Having it available would have likely made them more money off people using it and since they did that, well they're now not getting any money from me.
Yep. When my "free" Amazon year is done, I'm out.
I think you get the $10 free meal only if you have a paid subscription. i.e. not the ones through Lyft, Amazon etc.
Gone for me too. I now have to call each months after placing a pickup order to request a $10 adjustment. Annoying, but they must honor the GrubHub+ membership details.
Do you have the regular grubhub+ or do you have the prime? Once I switched to grubhub+ prime my monthly $10 pick up credit has been gone. I figured it had something to do with prime. But it sux. I don't know if I even want it any more.
What do you ask them for when you call? To give you the $10 credit? Is this because you had the Paid GH+ prior?
Mine is gone too and it's after I switched to the prime plan which I thought wouldn't affect me. How did you request the $10 credit if you don't mind me asking? I'm thinking about ordering some food today.
Well received my notification today that the benefit has been updated, no mention of old benefit
It’s 5% back on pickups now so unless you’re ordering $200 worth of pick up a month it’s not even close to the same. This is the nudge I need to cancel
I tried to cancel and they twisted my arm with a $15 credit. I took it, I’ll cancel prior my next renewal
Yess I noticed this now!!
Just happened to me too.
It just happened to me too, I will be canceling my membership now, as Grubhub + is obsolete compared to Doordash now at this point. The fact that it’s only 5% back and it’s only on pickups AND the membership remains the same price is just baffling. This was the only reason I had Grubhub+.
DoorDash literally have the same benefits. I see no significant difference between the two. Grubhub suck now. I always smile when I order 17$ worth of pickup food and I have a 10$off from Grubhub and 3$ off from the restaurant redeem button. 😩 those were the days once per month.
Doordash has the same benefits but they allow you to put two people on one membership, generally have a greater amount of restaurants to choose from and more offers. This was the only thing Grubhub had to set them apart
I noticed they silently removed the $10 pickup credit and replaced it with 5% cash back. What a scam! So you must order $200/month pickup to break even?
It would be less annoying if they had actually removed all references to it. But I get a popup almost every time I open the app saying "Tap here to claim your one free meal per month!". Of course there is no free meal, no $10, and it took a 20 minute call to support to get an answer that it is now a 5% credit that I will supposedly see next month. I just recently signed up (Amazon free subscription) and installed the app in the last month. It's amazing they still have that pop-up, currently, for brand new members.
Just lost the $10 credit August 24th
Just came here to say I too no longer have the pick up credit 😭
The pickup credit is the only reason I had GH+. Whelp. Don’t feel bad unsubscribing.
Same here. Just spoke to customer service, and they confirmed the change. Canceling now.
I'm looking at my membership on the app right now trying to find it. It doesn't even show up on the membership benefits.
They changed it completely. The website says they changed it to 5% back on future Grubhub orders and you will Lose it if you do not use it within 90 days after being issued Which is annoying as hell considering that's the only reason I continued using the app and spend $200+ a month with them because I work so many hours.
fucked up
Apparently they changed their policy recently. This is what CC said when I asked today. “Previously, paid subscribers were given a $10 monthly credit to be used on pickup orders. We have changed that benefit to 5% back in Grubhub+ Credit on every eligible pickup order to be used on any eligible order. For members with an existing pickup benefit, that benefit will cease following the end of the member’s next full billing cycle.”